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Senior UX/UI Designer

CustomerLabs

Posted 4 days ago

About this role

Hiring: Senior UX/UI Designer (Owns Website + Product)
Location: Teynampet, Chennai
Exp:  5 years


Position Overview:
We’re seeking a Senior Product Designer to shape intuitive experiences across our product and marketing platforms.As a Senior Product Designer, you will lead the design of scalable, user-centric experiences across our SaaS product and marketing surfaces. You’ll collaborate directly with engineering, customer success, and marketing to solve real user problems.  This role is ideal for a design leader who champions user-centric thinking and drives consistency, clarity, and conversion across every touchpoint.


Required Skills:

  • 5+ years designing B2B or data-heavy SaaS products (portfolio required).

  • Deep expertise in Figma (or Sketch/XD) plus a solid design-system mindset.

  • Strong interaction design chops—flows, prototypes, micro-motions, accessibility.

  • Confidence to lead workshops, present to stakeholders and hold your ground on design decisions.

  • A flair for marketing pages—knowing how copy, visuals and UX team up to drive action.


Preferred Skills (Nice to Have):

  • Experience designing analytics, BI, or data-heavy SaaS products

  • Familiarity with front-end technologies such as React, Tailwind CSS, or similar frameworks

  • Ability to collaborate closely with engineers for smooth design-to-development handoffs

  • Understanding of conversion-focused design for marketing and growth pages

  • Exposure to usability testing, experimentation, or data-informed design decisions.



What You’ll Own

  • Website & Marketing: From landing pages to campaign microsites—design experiences that convert.

  • Core Product: Translate complex data flows (onboarding, segmentation, reporting) into interfaces that feel effortless.

  • Cross-Team Leadership: No product manager here—partner directly with Customer Success, Engineering and our marketers to surface real needs.

  • User Advocacy: Run quick research, usability tests and design critiques. Champion simplicity and consistency across every screen.



We Believe In

  • Innovation First - We ship fast, learn from real data, improve, and ship better. Experiments matter more than assumptions.

  • Team Over Individual - We believe in shared ownership, strong peer reviews, and zero silos. Growth happens together.

  • Continuous Learning - Search, AI, and the web evolve constantly — and so do we. Curiosity and learning are part of the job.

  • Making a Difference - We focus on work that creates meaningful impact through better discoverability, relevance, and user experience.

What We Promise

  • Work That Matters - Your work will directly impact real users, organic growth, and product visibility.

  • Growth Opportunities - You’ll get the freedom to experiment, the tools to execute, and the support to tackle challenging problems.

  • Supportive Team Culture - You’ll work with people who value ownership, clarity, and strong collaboration — not micromanagement.

  • Sustainable Pace - We believe in long-term impact, high-quality execution, and maintaining a healthy work-life balance.


Hiring Philosophy:

#AverageKootam doesn’t mean “average.” It’s someone who never got a shot to prove themselves and lift their life—and their family’s—to the next level. Bet on them, and they’ll deliver—and then some. We’ve taken bets on people—won a few times, failed many—yet we still make that bet, because when we were stuck on average, a handful of believers backed us. The only commitment we ask? Work hard—really hard—because that’s what gives you escape velocity.


Job details

Workplace

Office

Location

Tamil Nadu, Chennai, India

Job type

Full Time

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