Marketing Coordinator

Description

The Bartolotta Restaurants is a nationally recognized restaurant and catering organization co-founded by restaurateur Joe Bartolotta and his brother, two-time James Beard Award-winning Chef Paul Bartolotta. Since 1993, The Bartolotta Restaurants has grown to become the premier culinary brand in the Greater Milwaukee region, offering first-class service and cuisine across a portfolio of 17 one-of-a-kind restaurants and catering facilities. As a forward-thinking and respected company, we also give back to our community through Care-a-lotta, a charitable program that supports numerous nonprofit organizations throughout Milwaukee. 

At The Bartolotta Restaurants, we are committed to excellence in every aspect of our business, from the products we source to the food and service we deliver every day in our restaurants and catering venues. Our greatest asset in our company is our team members because, without them, we wouldn't be in business. 

We look for people who have what we call a "hospitality heart," characterized by a commitment to providing excellence, a passion for taking care of our guests, and a “can-do” attitude. We're a family-run business, and we consider our team members part of The Bartolotta Restaurants family. 

The Marketing Coordinator plays a key role in supporting the restaurants and catering venues in The Bartolotta Restaurants portfolio. As a member of the Marketing Team, this individual is an integral part of the execution of marketing plans to engage and build loyalty with guests, partner with and support our community, and grow revenue. This individual will also help to build our brand by providing exceptional hospitality through communications.

As a member of the Marketing Team, the Marketing Coordinator’s day-to-day responsibilities will vary based on the needs of the business, but will include a range of areas outlined below.

Requirements

Job Duties & Responsibilities

Special Events, Sponsorships and Partnerships

 · Collaborate with marketing and operations teams to coordinate brand awareness and marketing efforts through participation at special events 

· Coordinate participation and recognition for program sponsorships and partnerships

Project Coordination

· Assists with coordinating receipt and response to inbound requests from both internal and external partners

· Manage projects from concept to completion, including input and collaboration from team members, ensuring milestones and deadlines are met

Digital Marketing

· Ensure websites are kept up-to-date with current information including menus and special events

· Assist with creating email marketing calendars and content 

· Develop and manage creation of content and schedules for all social media platforms (Facebook, Instagram, Twitter, etc.)

Graphic Design and Production Management

· Partner with external creative team and printing vendors to manage creation of new materials

· Update existing printed materials, including menus, signage, and other internal documents

Guest Feedback

· Monitor and facilitate response to online guest feedback, and report on trends

· Evaluate and analyze marketing campaign performance and guest feedback, making recommendations for improvement

Bartolotta Rewards Loyalty Program

· Support loyalty program by updating accounts and responding to guest inquiries

 

General Support

· Perform support duties including but not limited to: production, on-site event support, database management, reporting and analytics, maintaining marketing materials, managing sales and marketing software tools, and supporting gift card program

· Other duties as assigned

Additional Qualifications

· Strong customer service and hospitality industry mindset

· Bachelor’s degree in business, marketing, or communications required

· 1-3 years of relevant experience preferred

· Exceptional communication and organizational skills, as well as meticulous attention to detail

· Highly proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook)

· Experience with Adobe Suite and social media marketing tools

· Experience with writing and editing copy a plus 

· Familiarity with CRM software, website CMS, marketing analytics tools (Hubspot, WordPress, Google Analytics), and basic HTML a plus 

· Strong problem solving, critical thinking, active listening, and interpersonal skills

· Ability to work independently, manage time effectively, and prioritize multiple projects

· Must successfully function as a team player in a fast-paced and ever-changing work environment, working cooperatively with all levels of employees

**The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.