Senior Copywriter

 

• Clerk 7/8 - $113,574.00 - $125,720.00 + super + entitlements 
• Full time temporary contract until end of July 2026
• Haymarket location with flexible working options available

 

 

 

About us

 

Legal Aid NSW delivers accessible legal services across criminal, family and civil law. We provide advice, court representation, and family dispute resolution through 28 offices and phone-based support, helping people navigate the legal system with confidence and fairness.  

 

About the role

 

As a Copywriter, you’ll work as part of a project team focused on improving and uplifting content on the Legal Aid NSW website.

You’ll write and edit clear, accessible content that explains complex legal and eligibility concepts in plain language for diverse audiences. You’ll develop a strong understanding of Legal Aid NSW eligibility processes and translate these into content that is accurate, easy to navigate and user‑centred.

Using audience data and research to guide your work, you’ll plan and create new content that meets user needs while following our style guide and maintaining the Legal Aid NSW brand and voice. You’ll write in a range of styles to suit different audience groups and demonstrate strong attention to detail when drafting, proofing and publishing content.

You’ll work with members of a project team and liaise with subject matter experts across the organisation to make sure you’re creating accurate content that works for users, our channels and our staff.

 

This role requires an organised, collaborative and flexible approach, and is well‑suited to someone who enjoys working with others to deliver high‑quality, accessible digital content that makes a real difference to the community.

 

About you

 

You’re an experienced copywriter who enjoys writing longform copy and confidently applies plain language and accessibility best practice. You have strong, demonstrated experience turning complex information into clear, accessible content for diverse audiences.

You take a user‑centred approach, shaping content in response to audience research and feedback. You’re comfortable working with multiple stakeholders and adapting feedback to create accurate copy that aligns with communications best practice. You enjoy translating complex processes into accurate, easy‑to‑understand copy.

You work well both independently and collaboratively, managing day‑to‑day priorities with a level of autonomy while knowing when to seek guidance or escalate issues. Organised, flexible and detail‑focused, you take pride in producing high‑quality content that meets project goals and user needs.

 

WHY YOU SHOULD JOIN LEGAL AID NSW!

 

We are committed to diversity and inclusion

 

We are committed to creating a culturally safe and genuinely inclusive organisation and workplace for everyone who works and interacts with us. We strive to be a place where people from diverse backgrounds want to work, where voices and cultures are valued and where people feel valued, welcomed, respected and heard.

 

We want a workforce that reflects our clients, so we can deliver a service that meets the needs of the community. We welcome applications from people with diverse backgrounds — including Aboriginal and Torres Strait Islander people, people with disability, the LGBTQI+ community, culturally diverse people and other diverse communities. 

 

We acknowledge, support and accommodate the diverse access needs of people with visible and invisible disabilities.

For application support (including accessing information or require the application in an alternate format) or recruitment adjustments please contact the Talent Acquisition Team at erecruitment@legalaid.nsw.gov.au or 02 9134 9347.

 

To learn more about Recruitment and Workplace Adjustments please visit Adjustments for individual needs | I Work for NSW.

 

 

Other benefits of working with us

 

• You will have access to training, development and mentoring opportunities.
• We are an accredited Flex Ready and Carers and Employers certified employer and are recognised as leaders in flexible work. Most of our staff work flexibly — for example, frohome some of the time or in a way that helps them balance family and work life
• Find out more at Working at Legal Aid NSW 

 

 

 

The essential requirements for this role

 

You must:

 

• Be willing to undertake a Criminal Record Check
• Hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing vacancies) or a valid visa to work in Australia (for temporary vacancies)
• Have significant experience writing longform copy that simplifies complex information for a variety of audiences.
• Possess the ability to collaborate effectively with a broad range of stakeholders.

 

 

 

How to apply

 

You must submit your application online. Applications received late or by email, will not be accepted. Please make sure your application is complete, and that you have answered all questions before submitting.

 

Your application must include:

 

• your resume (no more than 5 pages)
• cover letter (no more than 2 pages). In your cover letter, please address the below target questions:

 

1. Provide a piece of longform content you’ve written that explains complex information for a broad audience. Describe why you structured the piece the way you did, and how you applied plain language or accessibility principles.
   
   
2. Describe a time you worked with stakeholders or subject matter experts to develop or improve content. How did you manage feedback and ensure the content was accurate and accessible?

 

 

We may use this recruitment to create a talent pool for similar ongoing or temporary vacancies we have over the next 18 months.

 

 

 

 

Do you need help to apply?

 

If you have questions about the role, you can reach out to Craig Cole, Talent Acquisition Business Partner, at Craig.Cole@legalaid.nsw.gov.au or 02 9407 2910.

 

If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying, you can contact Legal Aid NSW Aboriginal Services Branch to arrange a confidential conversation about any questions you may have.

The Role Description sets out the responsibilities and Focus Capabilities of the role.

The focus capabilities and key accountabilities in the role description indicate what is expected at that level. Being familiar with these will help you understand what the panel will be looking for in the successful candidate.

Applying for a role is a great NSW Government resource for helping you prepare your application.

 

Closing Date: Wednesday, 11th of February 2026 at 11:59pm