About this role
WHO ARE WE?
- An organization that has distributed to and successfully supported grocery retailers in cities across the Intermountain West for more than 80 years.
- A company that values its team members, their families, and communities.
- A business that partners with multiple local organizations to fundraise, donate to, and sponsor charitable activities and events.
WHY JOIN THE TEAM?
- Comprehensive benefits offering (health, dental, vision, life, 401(k), vacation, and sick leave as well as unique team member perks and discounts).
- Tuition reimbursement program.
- Opportunities for advancement.
- Daily pay option.
JOB SUMMARY:
If you have an affinity for food, a never-ending commitment to developing long-term customer relationships, and a love of great teamwork, Associated Food Stores has an opportunity for you! Join a growing, high-energy team of marketing/communications professionals in a fast-paced, retail-friendly environment.
We have a full-time Loyalty and Promotional Specialist position open at the Salt Lake City Corporate Office. Our team members enjoy flexible schedules, health insurance, 401(k) matching, employee discounts, and more!
The Loyalty and Promotional Specialist position is key to the success of our retailers. It is an exciting opportunity in a quickly expanding platform at Associated Food Stores. This position drives incentives, program development, and sales by creating data-driven campaigns for our loyalty program. The specialist will assist in the setup and implementation of rewards-based programs for one of the nation’s most progressive grocery retailers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Reporting on loyalty-focused offers.
- Billing vendors and retailers for reward-based promotions.
- Managing campaigns targeted at specific shoppers and employee programs.
- Assisting in customer service calls and emails from guests shopping at our rewards locations.
- Assisting in the setup, troubleshooting, and creative solutions to support the ongoing expansion of Associated Food Stores’ loyalty program
- Performing other related duties as assigned or requested.
- Typical hours are Monday – Friday, 8:00 AM to 5:00 PM, though we do cover weekends from time to time.
POSITION REQUIREMENTS
- The ideal candidate is an extremely proactive, detail-oriented, and creative team player who thrives on ownership of multiple projects in a dynamic environment.
- A high school diploma or equivalent is required, and two years of experience in a related field is preferred.
- Experience with accounts receivable, billing, and invoicing.
- Computer literate and fluent with Microsoft Office (able to use Word and Excel to build spreadsheets and data tables).
- The ability to work within tight timelines is essential, and strong written and oral communication skills are required.
- Experience working with vendors.
- Love of food, cooking, and healthy eating is a plus.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- The Marketing Specialist develops and executes marketing campaigns for our independent grocers to drive awareness and sales.
- Assess ongoing campaign and media data to improve campaign efforts.
- Maintain a retailer CRM/tracking tool.
- Work with marketing team members to ensure that training and programs are planned and represented through retailer-facing training opportunities.
- Reach out to non-participating retailers with help from the marketing team and retail counselors to educate and explore our solutions.
- Assist with educating retailers about our services and onboarding them.
- The Marketing Specialist will coordinate marketing materials and campaigns for recruiting and hiring-related promotions and events.
- Perform other marketing-related projects as needed.
MINIMUM QUALIFICATIONS:
- High school diploma required; bachelor’s degree in public relations, marketing, or related communications field preferred. An equivalent combination of relevant education and experience will be considered.
- The ideal candidate is a proactive, detail-oriented, and creative team player who thrives on ownership of multiple projects.
- Possess a strong understanding and experience of paid and organic social media and digital marketing.
- Understand and utilize HTML and CSS to create emails in MailChimp.
- Experience or relevant training with Adobe Creative Cloud (video and photo editing apps/or equivalent), MS Office, MailChimp, and WordPress.
- Ability to work within tight timelines.
- Strong written and oral communication skills are required.
Associated Food Stores is an equal opportunity employer. We prohibit unlawful discrimination against applicants or employees based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other status protected by applicable federal, state, or local laws.