Technical Sales Engineering Manager

Location

Shanghai Site, China

Kanthal Division in Shanghai is seeking for a Technical Sales Engineering Manager in Heating System.

Your Role
Overview

Kanthal is part of Sweden's Alleima, serving as a globally advanced provider of products and services in the field of industrial heating technology and high-quality resistance materials. Since its establishment in 1931, Kanthal has been dedicated to offering advanced heating technology solutions and premium resistance materials and services. Its product portfolio includes a wide range of materials for electric heating, temperature sensing, and heat-resistant applications, as well as ultra-fine stainless steel and precious metal wires for the medical and electronic equipment sectors.

Responsibilities

• Review and monitor performance periodically and refine technical marketing strategy as required by management
• Provide Business Performance Metric reports to management and agree/implement any required actions
• Take accountability for management budgets and forecasts (including A&S costs) – when applicable
• Responsible for supporting Standard and Complex opportunities with technical knowledge
• Provide expertise as required from the sales organization by responding to more complex technical questions.
• Analyzing customer’s technical needs and suggesting solutions
• Explore, identify, and suggest new products as well as developing existing ones
• Responsible for preparing technical proposals including technical design/cost estimation, review and presentation to customer and calculations according to customers’ requirements
• Act as a liaison to coordinate communication between SU and Product & Technology Team or other relevant functions within the company
• Join customer visits or online meetings as needed
• Liaise with sales team to prepare, conduct and/or assist in product promotion, presentation, and demonstration from technical perspective.
• Provide technical training and guidance to sales.
• Work with cross-functional teams providing technical advice.
• Understand both the business problems and the technical solutions. Provide assistance to other team members.
• Post-sales activities include resolving implementation problems and conducting training.
• Analyse customers’ technical needs, develop proposals outlining how the products can meet the needs and be integrated.
• To ensure high level of customer satisfaction at all times.
• To seek understand and due diligence of anti-bribery and corruption (ABC) policy/guidelines within defines region.
• Other duties as assigned

About You

Qualifications

• Bachelor's degree or above in relevant area such as engineering, materials or product discipline or similar.
• 10+ years of experience of selling technical/engineering products.
• Strong technical knowledge and skills in materials and heating element or related work experience is preferred.
• Excellent communication, presentation, and negotiation skills.
• Fluent in English and Mandarin, both written and spoken is needed.
• Self-motivated, proactive, and customer-oriented.
• Able to work independently and as part of a team.
• Willing to travel frequently and adapt to different cultures and environments.

What you can expect from us
 

At Alleima we are convinced that diversity leads to a better environment for our employees, our company, and our customers. We offer you great development opportunities in a global industrial group with favorable employment conditions that includes:

A great workplace that always trying to create conditions for developing good physical and mental health for our employees.

A positive environment that all our people can operate at their full potential and at the same time feel valued and welcomed whoever they are.

A fair and equitable compensation package encompasses not only compensation but also pension, benefits, career development, work environment etc., based upon the position, local market, experience, and performance.

Additional Information

Country specific information

At Alleima, our mission is much more than delivering high-quality products, technology, and processes - working together to develop solutions based on our customer’s needs and thus achieve our business goals, is a better way to describe our daily work. With curious employees and safety as our priority, we create a work environment where you can develop both personally and professionally.  

  

With a clear direction for our journey ahead, utilizing our position as a technology leader, progressive customer partner, and sustainability driver, we aim to become an even stronger company in our industry.  

Are you ready to take on this challenge together with us? Join us on our journey!