TDI - Systems Administrator V

Do you have a passion for public state service and enjoy making a difference? The Texas Department of Insurance (TDI) is hiring! We regulate the insurance industry, administer the Texas workers’ compensation system, and educate and protect consumers. Apply now if you’re looking for a rewarding career in public service. The Texas Department of Insurance is in the Capitol Complex, in the Barbara Jordan Building at 1601 Congress Avenue in Austin, near the Texas Capitol. 

Benefits of working at TDI:

·       Flexible work schedules.

·       Work-life-balance.

·       96 hours of accrued vacation a year.

·       96 hours of accrued sick leave a year.

·       20+ holidays every year.

·       Career advancement opportunities.

·       Free parking.

·       401(k) and 457 Programs.

·       State of Texas retirement plan with a lifetime annuity through the Employee Retirement System of Texas (ERS).

·       Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays other 50%).

·       Optional benefits like dental, vision, life insurance, and many more.

·       Qualified employer for the Federal Public Service Loan Forgiveness Program.

Before you apply:

TDI does not sponsor or assume sponsorship of an employment visa.

Learn about our selection process, our military employment preference, licensing, and credential requirements.

Systems Administrator V

The Systems Administrator reports to the ITS Enterprise Windows Server Manager and works within the Information Technology Division. This position performs IT support work within the Texas Department of Insurance (TDI) Agency.

This position:

·       This role performs advanced (senior-level) computer systems administration work that involves troubleshooting and solving complex problems with IT systems, automating processes using scripting languages, creating procedures, forecasting resource needs, improving and updating existing IT systems, and designing and implementing new IT systems.

·       This position is an individual contributor role, with considerable latitude for the use of initiative and independent judgment. Occasional overtime and/or a flexible schedule may be required as needed to meet required deadlines.

·       Performs the work of installation, maintenance and operation of enterprise-wide complex server and workstation infrastructure support items.  This includes: Windows servers, Azure/Entra ID, Active Directory, Group Policy, Access management, Linux, and network related to the above systems

·       Performs other duties as assigned.

This position requires: 

·       Graduation from an accredited four-year college or university with CIS, MIS or related experience.  

·       At least four years of systems administration experience within an enterprise IT environment. Systems administration experience should include most of: Windows Server, Active Directory, Azure/Entra ID, Exchange Online, M365, Intune, Defender, Networking, PowerShell, Security, and SharePoint. 

·       Education and experience relevant to position requirements may be substituted for one another on a year-for-year basis. 

·       Regular work attendance.

Preferences for this position include:

·       Microsoft Azure Administrator Associate.

·       Microsoft Certified Systems Administrator

·       M365 certification.

·       AWS Administrator.

This position requires demonstrated knowledge of:

·       State laws, rules, procedures, and regulations relevant to job requirements.

·       Knowledge and experience in all Windows Server roles including, but not limited to:  AD Certificate Services, AD Domain Services, AD Federation Services, AD Lightweight Directory Services, AD Rights Management Services, DHCP Server, DNS Server, File and Storage Services, Print and Document Services, Remote Access, Remote Desktop Services, Web Server IIS. 

·       Microsoft Exchange Online administrator

·       Microsoft Purview – Security Concepts, MFA, Conditional Access, Defender XDR.

·       Intune and Mobile Device Management (MDM).

This position requires demonstrated skill in:

·       Problem solving and critical thinking.

·       Using Microsoft Office software applications, including Word, Excel, Outlook, and SharePoint.

·       Using personal computers sufficient to enter and extract data from related systems and programs such as Centralized Accounting Payroll and Personnel (CAPPS) and other systems required to perform the job.

This position requires the demonstrated ability to:

·       Communicate and work effectively with a wide range of people with varied skills, knowledge, and backgrounds.

·       Maintain the confidentiality of sensitive information.

·       Analyze and solve work-related problems and work independently on a variety of administrative work and technical assignments.

·       Manage and coordinate multiple tasks and priorities to meet necessary deadlines.

Military Employment Preference

Get help translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Redact personal or sensitive information from all attachments.

To receive a military employment preference, you must submit the required documents, as applicable, with your application. See How to Apply – Military Employment Preference.

Applicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following:

255A 782X ISM 0671

Click or copy and paste the following link into your browser to access Military Crosswalk information:

https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf

How to apply:

You may apply through CAPPS Career Center or Work in Texas (WIT).

The following information is required with your submission. Your submission must include complete:

·       Employment history (month and year).

·       Duties and responsibilities.

·       Education.

·       Certifications.

·       Licenses.

·       Supplemental questions (if applicable)*.

We may reject submissions that do not include all the required information.

*If you are applying through WIT, log into CAPPS Career Center to access supplemental questions and review your submission.