Customer Support Specialist

Company Description

At Dinamic AS Group, we are a forward-thinking organization driven by strategic communication, brand integrity, and meaningful connections. We work closely with clients across multiple industries to build trust, strengthen public presence, and deliver consistent messaging that aligns with long-term business goals. Our team values professionalism, collaboration, and continuous growth.

Job Description

As a Customer Support Specialist, you will serve as a key point of contact for our clients, ensuring a seamless and positive experience at every interaction. This role is ideal for individuals who are detail-oriented, solution-focused, and motivated to grow within a dynamic organization.

Responsibilities

• Provide timely, professional, and accurate support to customers via phone, email, and internal systems

• Resolve customer inquiries, concerns, and service requests with efficiency and care

• Maintain detailed and organized records of customer interactions

• Collaborate with internal teams to ensure client needs are met effectively

• Follow established procedures while contributing to service improvements

• Uphold company standards for communication, quality, and confidentiality

Qualifications

• Strong verbal and written communication skills

• Excellent problem-solving and critical-thinking abilities

• High level of professionalism and customer-focused mindset

• Ability to manage multiple tasks in a fast-paced environment

• Strong organizational skills and attention to detail

• Comfortable working independently and as part of a team

Additional Information

• Competitive salary: $51,000 – $55,000 annually

• Opportunities for professional growth and internal advancement

• Supportive and structured work environment

• Skill development and ongoing training

• Stable, full-time position with long-term potential