Marketing Specialist (Customer Experience)

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.

We are looking for potential candidates who are eager to learn and grow to join our young talent team.

Job Posting Location

Bangkok

Job Summary

Responsible for managing marketing activities to drive customer experience in order to increase our brand awareness and sales uplift AIS products & services.

Job Description

Key Responsibilities:
• Plan and execute digital marketing initiatives such as Mobile Application, Online Platform.
• Collaborate with cross-functional teams including Product Management, Customer Service, Operations, Legal, Regulatory Affairs and other departments on projects related to customer experience improvement.
• Conduct research to identify trends in customer needs and preferences and use it to develop new ideas for marketing campaigns or product development.
• Create reports on performance metrics for different channels like website traffic, social media engagement rate, event attendees, etc.
• Monitor industry trends and competitive landscape to identify opportunities for innovation in customer experience.
• Manage the day-to-day operations of multiple marketing campaigns simultaneously while ensuring consistent messaging across all channels.
• Ensure compliance with regulatory requirements related to advertising and promotion of products/services.

Recruiter

Buranan Suwanpreecha (บูรนันท์ สุวรรณปรีชา)