About this role
SYSTEM ADMINISTRATOR (MDM, GOOGLE WORKSPACE & AZURE FOCUS)
RESPONSIBILITIES
Under the supervision of the IT Manager, the System Administrator will:
* Provide Tier 2/3 technical support and escalation assistance for end users and IT support
staff
* Administer and manage endpoint devices using Mobile Device Management (MDM)
platforms including device compliance, security policies, application deployment, and
conditional access
* Manage and support Google Workspace environment including user provisioning, security
policies, email administration, shared drives, and data governance
* Administer Microsoft Azure and Entra ID including identity management, group policies,
role-based access control (RBAC), conditional access policies, and device enrollment
* Configure, maintain, and secure cloud and on-prem infrastructure including servers,
applications, networking, and security platforms
* Troubleshoot system and network performance issues and recommend infrastructure
improvements
* Install, configure, and maintain Windows Server environments and Windows endpoints
* Perform system backups, disaster recovery testing, and data integrity monitoring
* Deploy operating system images and applications using imaging and deployment tools
* Maintain documentation for IT procedures, security standards, and technical
configurations
* Assist with cybersecurity initiatives including endpoint protection, patch management,
and vulnerability remediation
* Support VoIP and unified communications platforms including email, collaboration tools,
and IP telephony systems DESIRED SKILLS & EXPERIENCE Education:
* Bachelor's Degree in Information Technology, Computer Science, or related field (or
equivalent experience) Core Requirements: * Mobile Device Management (MDM) administration (Intune, MaaS360, or similar)
* Google Workspace Administration
* Microsoft Azure / Entra ID Administration
* VMware vSphere management
* Active Directory and Group Policy administration
* Windows Server and Windows endpoint system administration
* Cloud file sharing platforms (Google Shared Drives, Egnyte, or equivalent)
* Endpoint security platforms (EDR/Next-Gen AV, SentinelOne, Crowdstrike)
* Desktop imaging and deployment tools (SmartDeploy, Intune Autopilot)
* Network infrastructure management including switches, routers, and SD-WAN
* Helpdesk/service management platforms (Freshservice)
* Backup and disaster recovery solutions(Cloud based, Druva, Veeam)
* IP telephony systems (Zoom, RingCentral) Nice to Have Experience: * Azure Virtual Machines, Storage Accounts, and Networking
* Zero Trust security models * Zerto replication
* Fortigate Firewalls and SD-Wan
* Salesforce administration
* Microsoft D365 Professional Attributes: * Strong troubleshooting and analytical skills
* Excellent written and verbal communication
* High attention to detail and documentation standards
* Ability to manage multiple projects and priorities
* Self-motivated with a continuous learning mindset
* Strong collaboration and customer service orientation
staff
* Administer and manage endpoint devices using Mobile Device Management (MDM)
platforms including device compliance, security policies, application deployment, and
conditional access
* Manage and support Google Workspace environment including user provisioning, security
policies, email administration, shared drives, and data governance
* Administer Microsoft Azure and Entra ID including identity management, group policies,
role-based access control (RBAC), conditional access policies, and device enrollment
* Configure, maintain, and secure cloud and on-prem infrastructure including servers,
applications, networking, and security platforms
* Troubleshoot system and network performance issues and recommend infrastructure
improvements
* Install, configure, and maintain Windows Server environments and Windows endpoints
* Perform system backups, disaster recovery testing, and data integrity monitoring
* Deploy operating system images and applications using imaging and deployment tools
* Maintain documentation for IT procedures, security standards, and technical
configurations
* Assist with cybersecurity initiatives including endpoint protection, patch management,
and vulnerability remediation
* Support VoIP and unified communications platforms including email, collaboration tools,
and IP telephony systems DESIRED SKILLS & EXPERIENCE Education:
* Bachelor's Degree in Information Technology, Computer Science, or related field (or
equivalent experience) Core Requirements: * Mobile Device Management (MDM) administration (Intune, MaaS360, or similar)
* Google Workspace Administration
* Microsoft Azure / Entra ID Administration
* VMware vSphere management
* Active Directory and Group Policy administration
* Windows Server and Windows endpoint system administration
* Cloud file sharing platforms (Google Shared Drives, Egnyte, or equivalent)
* Endpoint security platforms (EDR/Next-Gen AV, SentinelOne, Crowdstrike)
* Desktop imaging and deployment tools (SmartDeploy, Intune Autopilot)
* Network infrastructure management including switches, routers, and SD-WAN
* Helpdesk/service management platforms (Freshservice)
* Backup and disaster recovery solutions(Cloud based, Druva, Veeam)
* IP telephony systems (Zoom, RingCentral) Nice to Have Experience: * Azure Virtual Machines, Storage Accounts, and Networking
* Zero Trust security models * Zerto replication
* Fortigate Firewalls and SD-Wan
* Salesforce administration
* Microsoft D365 Professional Attributes: * Strong troubleshooting and analytical skills
* Excellent written and verbal communication
* High attention to detail and documentation standards
* Ability to manage multiple projects and priorities
* Self-motivated with a continuous learning mindset
* Strong collaboration and customer service orientation