About this role
Job Title: Scrum Master
About the Role:
We are seeking a Skilled Scrum Master to join our growing technology team; a leading Microfinance Bank focused on driving financial inclusion through innovative digital solutions. The ideal candidate will be responsible for facilitating agile processes, promoting collaboration, and ensuring high-quality delivery across multiple cross-functional teams.
You will work closely with Product Managers, Developers, QA Engineers, and other stakeholders to deliver efficient and scalable financial products that enhance our customer experience.
Key Responsibilities:
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Serve as a Scrum Master for one or more agile teams, ensuring adherence to agile principles and best practices.
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Facilitate all Scrum ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
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Collaborate with Product Owners to ensure well-defined product backlogs and sprint goals.
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Identify and remove impediments that hinder team progress and delivery.
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Support the team in achieving a sustainable pace and continuous improvement.
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Foster a culture of accountability, transparency, and collaboration within teams.
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Track and communicate team progress using appropriate metrics (e.g., burndown charts, velocity).
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Act as a servant leader — protecting the team from distractions and enabling focus on sprint goals.
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Partner with other Scrum Masters and delivery leads to enhance overall agile maturity across the organization.
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Ensure alignment of product delivery with compliance and regulatory requirements within the banking and financial sector.
Requirements & Qualifications:
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Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.
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3+ years of experience as a Scrum Master or Agile Project Manager in a technology-driven environment.
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Proven experience working within financial services, fintech, or microfinance institutions (preferred).
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Strong understanding of Agile frameworks (Scrum, Kanban) and software development life cycles.
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Scrum Master Certification (CSM, PSM I, or equivalent) is required.
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Excellent communication, facilitation, and conflict-resolution skills.
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Strong analytical mindset and ability to adapt in a fast-paced, evolving environment.
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Experience using agile tools such as Jira, Trello, or ClickUp.
Nice to Have:
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Exposure to digital banking, payment systems, or loan management platforms.
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Experience with DevOps and CI/CD processes.
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Familiarity with agile scaling frameworks (SAFe, LeSS).