About this role
When our values align, there's no limit to what we can achieve.
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.
Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.
About the Role
We are seeking a motivated and detail-oriented Study Recruiter to join our Early Phase Clinical Unit (EPCU) in Berlin. In this vital role, you will be responsible for the acquisition and enrollment of subjects/patients for Phase I and IIa clinical research studies, ensuring all recruitment activities are conducted in compliance with sponsor protocols, Good Clinical Practices (GCPs), and Standard Operating Procedures (SOPs).
This position requires office presence at least 2 days per week to facilitate collaboration with clinical and administrative teams.
Key Responsibilities
Recruitment & Enrollment Management
Acquire detailed knowledge of study designs, inclusion/exclusion criteria, and organizational processes for all current EPCU studies
Extract and select volunteers using medical databases and compile preliminary subject lists according to protocol requirements
Coordinate and schedule study-specific information sessions, screenings, and study appointments
Inform subjects throughout all phases of study participation regarding timelines, accommodation, and expense allowances
Monitor enrollment progress and implement strategies to maximize recruitment potential and minimize waste
Protocol & Documentation Review
Review study protocols, timelines, and Volunteer Information documents for contradictions and inconsistencies
Provide feasibility feedback to all departments regarding new and upcoming studies
Maintain accurate, up-to-date records in the computer-based volunteer pool
Coordination & Communication
Act as a liaison between subjects and medical/administrative staff
Coordinate with recruitment team members on status updates and recruitment strategies
Participate in team project meetings including study kick-offs, preparation sessions, and internal training
Quality & Compliance
Support SOPs, GCPs, and work processes to ensure efficient and compliant clinical operations
Attend pre- and post-study audits with sponsors and regulatory staff
Maintain confidentiality and handle sensitive information with discretion
Skills and Experienced required for the role
School-leaving certificate of secondary modern school or A-level
Minimum 1 year experience in: office administration, database administration, telesales or customer service or similar relevant experience
Medical or commercial background preferred
Familiarity with clinical research processes highly desirable
Self-motivated, flexible, and adaptable with ability to work with minimal supervision
Excellent organizational skills and ability to manage multiple tasks simultaneously, effective time management with keen attention to detail
Outstanding interpersonal and communication skills (verbal and written)
Excellent telephone etiquette and customer service orientation
Patient and tolerant with ability to cope under pressure
Ability to prioritize workload and handle varied tasks with enthusiasm
Fluent in German and good understanding of English (written and spoken)