About this role
Job DetailsJob Location: INSURICA Corporate - Oklahoma City, OK 73118Position Type: Full TimeEducation Level: 2 Year DegreeTravel Percentage: NoneJob Shift: DayJob Category: Information TechnologySUMMARY:
The Systems Administrator is accountable for the effective provisioning, installation, configuration, operation, and maintenance of systems hardware and software, as well as the related infrastructure at INSURICAs' multiple locations. This individual participates in technical research and development of innovative solutions that meet the business needs of the organization. The Systems Administrator ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational policies and values, enabling our colleagues and partners to meet their business objectives effectively and efficiently.
ESSENTIAL FUNCTIONS:
Manage and support network hardware and software, including messaging systems
Manage and support network hardware and software programs, including messaging systems
Successfully performed system upgrades at all locations, including planning, testing, and coordinating
Perform accurate and successful workstation and server administration and setup
Plan and manage data storage on servers and storage area networks
Effectively perform daily data backups and recoveries
Maintain and execute effective disaster recovery plans for network systems
Monitor and maintain system software licensing and maintenance agreements
Research and provide recommendations regarding planning and budgeting network systems
Manage and support mobile devices and related servers
Successfully coordinate services provided by wireless carriers
Effectively utilize established guidelines and resources to successfully ensure the security and protection of data from unauthorized access
Continuously collect and review system data for capacity and planning purposes
Create and maintain accurate documentation for system processes and procedures
Participate in seminars and other training to increase knowledge and develop new skills
ADDITIONAL RESPONSIBILITIES:
This job description is intended to describe the level of work required of the person performing the position. Essential functions are outlined; however, other duties may be assigned, as needs arise, or as required to support the essential functions. Specific performance objectives may be developed each year to measure the performance of the tasks and functions listed in this job description.
QualificationsKNOWLEDGE, SKILLS, AND ABILITIES:
Ability to work varied shift times, as needed/required
Ability to identify problems, analyze questions, and provide valid solutions.
Demonstrate an effective exchange of adaptive knowledge so others learn to resolve problems without assistance.
Ability to work within a fast-paced, changing priority environment
Analytical, imaginative, creative, and self-motivated, with the initiative to prioritize and be self-directed
Ability to listen to a question, analyze and work through the problem and explain the solution to the inquiring person so that he/she is confident in his/her ability to complete the task on their own
Regular and punctual attendance is required
Ability to communicate effectively, both verbally, and in writing
Excellent interpersonal skills, with the ability to interact effectively with both colleagues and managers, across all levels
Ability to promote and maintain a team environment, willing to find accommodating solutions for our customers, companies, and the Agency
Ability to successfully adhere to company policies and procedures, as well as maintain strict confidentiality
QUALIFICATIONS:
4-6 Years of proven experience in configuring, supporting, and troubleshooting servers, storage, security, networking, messaging, and other systems, in a business setting, with a network of similar size, complexity and nature preferred
2-4 Years of Microsoft Networking experience preferred
Associate degree or equivalent education and experience preferred
One or more certifications related to servers, storage, security, or other systems specific to the company environment preferred
Experience managing and supporting mobile devices and related servers preferred
Proficiency with backup and disaster recovery techniques
WORKING CONDITIONS AND REASONABLE ACCOMMODATIONS:
Fast-paced, multi-tasking, office environment with periodic high disruption and changing priorities
Ability to perform approximately 80% sedentary work, exerting up to 10 pounds of force occasionally, and negligible force frequently
Ability to lift up to 20 pounds occasionally
Requires operation of a computer workstation, including keyboard and video display
All requirements may be modified to reasonably accommodate physical or mental impairment