About this role
Job Title - Assistant Human Resource
Location- San Jose, CA (Hybrid)
Description:
**LOCAL CANDIDATES ONLY**
Hybrid role, with working primarily from home. Must be located within the greater San Francisco/Bay Area and able to work in the Oakland General Office (OGO) as needed approximately once/week.
- Workers must be able to use personal or supplier issued laptop with Citrix (i.e. remote) access to Client's systems.
- Work requires double monitors. client is willing to reimburse for "one" monitor, provided the cost is pre-approved.
TOP THINGS/SKILL SETS LOOKING FOR IN A CANDIDATE:
SAP Experience, HR experience, Customer Service experience, Basic Office Application experience.
Responsibilities:
- HR operations support
- HR contact center support for internal employees
- Handling calls, tickets, online transactions, contractor onboarding/offboarding in a high-volume environment
- Compliance
- Employment eligibility verification
- Contingent workforce supplier status
- HR policy compliance
- Records Maintenance/Reporting
- Enters and maintains employee and organizational records
- Process Improvement
- Suggest and implements process improvements to increase efficiency
Requirements
Required
- 3 years HR operations support experience
- Detail orientation to evaluate tickets, online transactions, and phone requests
- Experience with a variety of computer systems
- Excellent customer service skills
- Efficiency to work in high volume environment with detailed work requiring a high level of accuracy
- Experience with working with highly confidential employee data