About this role
DP World is expanding its technical capabilities in the region, and we are looking for a dedicated Technical Support Specialist to join our team in Mošnov. This role ensures reliable IT operations across the site while supporting global DP World plants through high‑quality first and second level technical support.
Your Responsibilities:
- Provide first and second level support for laptops, desktops, mobile devices, printers, and barcode scanners.
- Deliver diagnostic support for desktops, WAN, LAN, and servers in collaboration with System and Network Engineering teams.
- Maintain accurate site‑specific documentation for networks, servers, and end‑user devices.
- Create and update work instructions, ensuring proper formatting and storage.
- Participate in the global on‑call rotation and respond to alerts within required timeframes.
- Monitor and act on service desk notifications, escalating issues when necessary.
- Support onsite activities such as new site launches, server upgrades, and network refresh projects.
Your Profile:
- Computer Science qualification or equivalent technical training and certifications.
- Strong attention to detail with the ability to document processes clearly.
- Effective communication skills for collaboration with IT teams, business leaders, and auditors.
- Ability to work efficiently in a dynamic environment while maintaining confidentiality.
- Strong organizational and problem‑solving abilities.
- Solid understanding of desktop hardware, operating systems, and software.
- Good knowledge of network systems, protocols, and server environments.
- Language skills: Czech and English.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of Syncreon, Imperial and P&O.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves.
#LI-AE1