About this role
Reports to: Vice President of Product Engineering
Location: United States (Remote)
Career track: This position is on track to become a Staff Engineer or Director of Operations.
Salary: $130,000 - $150,000
Who we are:
System Automation (SA) is a software vendor based in Columbia, Maryland, with a focus on providing systems that support government regulatory management operations.
Founded in the District of Columbia in 1968 and originally contracted to develop and support the US Army recruiting system (contract held for 42 years), SA has since become an industry leader in designing, developing, implementing, and maintaining comprehensive information management applications for government regulatory agencies across the country. Our licensure experience began in 1994, providing the Maryland Board of Nursing with a licensing solution and has since evolved to support many regulatory needs, including licensing, permitting, enforcement, inspections, investigations, case management, online payments, public verification, robust reporting, online self-service for applicants and license seekers, and paperless regulatory operations.
For nearly three decades, SA has built a solid track record of demonstrable success, delivering SaaS licensure and compliance solutions to government regulatory agencies. SA is currently supporting state government agencies, licensing boards, and other regulatory operations in 22 states for nearly 800 different professions, occupations, and industries.
With SA’s current launch of Evoke, the only cloud-native, low-code application platform purposely designed for regulatory management, infusing SA’s decades of professional licensing expertise, it’s an exciting time for growth!
About the Role:
We’re hiring a Senior Site Reliability Engineer to join our platform team and help evolve the infrastructure, observability, and security posture of our Azure-based SaaS platform. You’ll work closely with product engineers and technical leadership to build systems that are secure, scalable, and maintainable - balancing security with velocity.
This is a hands-on role for someone who thrives in infrastructure, cloud security, and CI/CD automation, and wants to help build a strong DevOps culture in a growing GovTech product ecosystem.
What You’ll Do
Platform Reliability & Infrastructure Engineering
- Design and evolve Azure platform infrastructure with a focus on scalability, reliability, and growth readiness.
- Participate in capacity planning to support growth, peak demand, and seasonal usage patterns.
- Integrate with development resources to implement infrastructure-as-code (e.g., Bicep)
- Troubleshoot production infrastructure issues and lead incident response efforts, including coordination, escalation, and real-time remediation across teams.
- Conduct post-incident reviews (postmortems) focused on root cause analysis, corrective actions, and long-term reliability improvements rather than blame.
- Monitor and operate production systems using Azure Monitor, Application Insights, Sentinel, and related observability tooling.
- Improve system reliability and performance through alerting, error monitoring, SLOs/SLAs, and analysis of performance and capacity trends.
Security Automation & DevSecOps
- Collaborate with security analyst to define and implement security controls across Azure resources and pipelines
- Manage secrets, certificates, and identity integrations
- Automate security posture checks in CI/CD pipelines
- Maintain policy-as-code using Azure Blueprints or Defender for Cloud
Compliance & Audit Support
- Act as a key team member in the authorization and enablement of access to secured resources
- Support SOC 2 Type II compliance through tooling, automation, and audit readiness
- Respond to evidence requests and generate reports from observability and security systems
- Contribute to the documentation of platform controls and best practices
CI/CD & Deployment Strategy
- Support, maintain, and own CI/CD pipelines (GitHub Actions, Azure DevOps, or equivalent).
- Optimize build, test, and release flows, partnering with engineers to diagnose failures and improve deployment reliability.
- Define and maintain consistent environment standards across development, staging, and production to ensure deployment safety, reliability, and compliance.
- Partner with engineering teams to improve deployment promotion strategies, rollback mechanisms, and release safety practices.
Required
- 5+ years of experience in Site Reliability, DevOps, or Cloud Infrastructure.
- Strong experience in Microsoft Azure, including identity, networking, and monitoring. Specifically needs to have demonstrated experience using and optimizing platform as a service technologies in Azure with an understanding of consumption limitations
- Hands-on experience in DevOps and SRE
- Familiarity with SOC 2 or other compliance frameworks (HIPAA, FedRAMP a plus) as well as how these are implemented and maintained in Azure
- Proficient with scripting or automation (e.g., PowerShell, Bash, Python, etc.)
- Strong collaboration and documentation habits
- Ability to quickly identify and create necessary Azure resources/scripts in support of ongoing operations needs
Preferred
- Experience optimizing infrastructure for cost management
- Experience with Terraform/Bicep, GitHub Actions
- Exposure to low-code or microservice platforms
- Demonstrated experience using AI tools to optimize work output
- Certifications such as Azure certifications (AZ-104, AZ-400, AZ-500) a plus.
Why Join Us?
- An agile team working in a fast-paced environment, solving complex problems with high customer impact
- A mission-driven GovTech company delivering real-world results
- Uncapped PTO + flexible work environment
- Career growth into senior engineering leadership
- Health and Welfare options to include (medical, dental, and vision) health savings account with company contributions, medical flexible spending, and dependent care.
- 401(k) with company match
- Continuing education program
What to Expect:
Hiring Process:
Application review ? interviews and technical assessment ? conditional offer
Security Screening:
Due to the sensitive nature of IT systems and data access, final candidates will receive a conditional employment offer contingent upon successful completion of a drug screening and a fingerprint-based background investigation.
At System Automation, we are focused on making people’s lives in the cloud easier through innovative products built by passionate employees. We are looking to add talented, motivated people to our team to help achieve this mission by engineering, supporting, and delivering our revolutionary Evoke platform.
If you want to help innovate and streamline the usage of the newest tech in the cloud, you’ve come to the right place. Apply below, and we’ll be in touch shortly!
Salary Description 130,000 - 150,000