Credit Controller

 

IXOM plays a vital part in the lives of tens of millions of people every day. We’re the experts behind the scenes, ensuring safe and reliable access and helping industries, businesses, and local communities thrive.

 

Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few). 

 

We are supported by over 1,300 people globally and our operations span across four continents and nine countries, with headquarters in Melbourne, Australia. 

 

About your role

 

We are seeking a proactive and motivated Credit Controller to join our Finance team on a 12‑month maternity leave cover based at our Melbourne CBD Head Office.

 

Reporting to the Senior Credit Controller, you will play a key role in managing the credit and collections function across a diverse customer portfolio. You will ensure timely collection of outstanding accounts, support cashflow targets, and contribute to maintaining strong, positive customer relationships.

 

Key Responsibilities

 

• Manage the timely and effective collection of all debts and payments through regular and proactive contact with customers
• Maintain strong relationships with customers to ensure invoices are clear for payment
• Monitor debtor balances to ensure a reduction in debtors DSO
• Reconciliation of complex accounts including as required, liaising with customers as well as internal teams to resolve issues
• Conduct credit and collection activities in line with credit management policies and procedures
• Maintain proper records of customer (debtor) accounts for visibility
• Recommend and undertake process improvements to ensure quality service delivery and drive continuous improvements
• Provide ad-hoc reporting as required

 

Who are we looking for?

 

• Prior experience using SAP is essential for the successful candidate
• Proven and successful track record in collecting customer debts
• Excellent communication skills – written and verbal
• Flexible and adaptable to work in a fast-paced environment
• Confident liaising with a variety of stakeholders across the Finance and broader business
• Calm, confident manner to handle potentially uncomfortable conversations
• High attention to detail and effective problem-solving skills
• Self-motivated with the desire to continue learning and developing

 

Benefits at IXOM

For a start, you'll work for a large global organisation, where you'll not only earn a competitive salary, but you'll also have access to an Employee Assistance Program, a recognition program, and a range of health and wellness benefits and discounts. 

Our wellbeing program is second to none, and we offer a range of education assistance and learning resources, as well as secondment and promotion opportunities to help you grow both personally and professionally. 

We support what’s important to you by promoting workplace giving, diversity and providing volunteering leave, and, of course, we offer flexible working wherever possible. 

 

To Apply

 

If this sounds like you, we’d love to hear from you!

 

Our Process 

 

At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants’ suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact our Talent Acquisition team.