Quality Engineering Manager

Igloo Products Corp is an iconic and fast-growing American brand known for exceptional and durable performance for everyday cooler needs. After more than 75 years of as the leader as a housewares brand, Igloo has pivoted to a high growth lifestyle brand for outside activities associated with fun, family and friends

Founded in as a metalworking shop bringing fresh cold water to Texas workers in the field to inventing the Playmate to becoming America’s most recognizable brand of ice chests, the Igloo story spans more than 75 years of delivering coolness to the world.  Today, Igloo has 90% + brand awareness and is #1 in market share in the US, is a pioneer in sustainability for our category with the launch of biodegradable coolers and coolers made with from post-consumer recycled resin and other sustainable materials and has a growing DTC business allowing us to build direct relationships with our consumers.  In 2021, Igloo was acquired by Dometic Brands and now there is the opportunity to Globally grow both brands together.

We are on a journey of continuous growth – now looking for our next star – a passionate Quality Engineering Manager.

This role will be involved in developing and applying quality engineering principles and methods to ensure product requirements are properly defined, verified, and validated throughout the NPD process from start to finish. The role is to ensure quality is built into the NPD process and PPAP is mapped and executed to the stage gate model. The manager also plays a key role in providing quality strategic planning/execution, development of quality frameworks, global quality alignment, and daily manufacturing support. The individual will be assigned to specific NPD projects as well as managing the quality engineering department.

Essential Job Duties and Responsibilities:

New Product Development

• Lead quality engineering to develop and control qualification and development activities as it relates to new products, new processes, and process changes throughout the NPD process.
• Work with the new product development team to ensure that new product introductions are launched flawlessly to quality/compliance/product safety requirements, industry standards, and customer quality needs.
• Responsible for conducting and documenting PPAP for the new product development going through the Dometic Product Develop/Improvement Process.
• Create strategies for quality resource planning of design transfers and process transfers from NPD to production.
• Define and lead Quality initiatives to support design for manufacturing within the NPD framework.
• Define and lead product and project risk management efforts from a product quality perspective and recommend improvements to design for manufacturing
• Define a framework for Product Safety and ensure Product Safety is built into design throughout the NPD process.

Strategic Quality

• Develops and maintains integrity of QMS.
• Develop quality strategies and quality frameworks for New Product Development, Project Quality, Manufacturing Quality, Product Quality Improvement, and Product Safety.
• Drive continuous product improvement through the use of quality systems to identify quality improvement needs and work with managers to drive execution of key quality improvements.
• Lead projects for Quality alignment amongst plant quality, segment quality, and group quality.
• Manage, motivate, and train quality staff.

Manufacturing Support

• Provide Manufacturing Quality Support 24/7.
• Responsible for ensuring the development and execution of quality plans.
• Identifies needs for go and no-go gauges, Poka-Yoke, critical to quality characteristics alongside other quality tools. Supervises auditors and technicians to ensure these quality tools are properly used and strictly followed.
• Identify top-quality issues and develop a quality cadence to review and address the issues cross-functionally through corrective and preventive actions.
• Investigate and determine root causes and implement corrective actions through RCCA for major quality excursions and other major manufacturing issues. Ensure issues are properly communicated and escalated as needed.

Quality Management System

• Responsible for developing, maintaining, and auditing Quality Management System (QMS) in accordance with company, national/international standards, and customer requirements.
• Review and analyze statistical data to ensure continuous process control.
• Other duties as assigned.

Hands-on Quality Testing

• Perform product inspection and testing as assigned to support the needs of engineering, manufacturing, and PD.
• Develop testing plans and technical reports summarizing investigations, qualifications, and experiments as required.

What do we offer?

1. Medical
2. Dental
3. Vision
4. Life Insurance
5. Short term & Long-term disability
6. Accidental death insurance
7. Supplemental life insurance
8. Company paid holidays
9. Flexible Spending Accounts

Minimum Requirements and Qualifications

A suitable background would be a solid experience within the following qualifications and experiences:

• Experience: Minimum seven (7) years quality experience working in a fast-paced manufacturing environment with experience in NPDs and Plastics Molding (preferred). Three (3) years supervisory experience.
• Education: Engineering/Technical Degree (Mechanical, Electrical, Industrial, Chemical, Biochemical, Civil etc.).
• Proven experience leading cross-functional project teams
• English language skills: Able to read, write, speak and comprehend English.
• Math skills: Able to add, subtract, multiply and divide.
• Physical Demands: Office and manufacturing environment.
• Skills in quality documentation – Quality Lifecycle Management, FMEA, Control plans, problem solving, MSA, PPAP and 8D.

To be successful in this role, we believe that you possess the following skills, competencies & characteristics:

• Worked with ISO certification process.
• Product Safety Background
• Working Experience in Electrical, HVAC, or Refrigeration Business
• Working Knowledge of Six Sigma Processes.
• ISO 9001 experience in auditing and implementing.
• ASQ accreditation as a CQE/CQM.
• Supplier Quality Background.
• Lean Manufacturing experience.

And of course – our Core Values

To thrive and succeed in this role, you understand the importance of our core values – Together We build our future, We play to win, We embrace change and We walk the talk; these values reflect the heart and soul of Dometic and they define what it takes to work here and how we do things.

Are you our next star?  Then we would love to see your application.

Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!

Igloo offers equal opportunities for everyone. Equal opportunities mean that all employees shall be treated according to their abilities and qualifications in every employment decision, including but not limited to hiring, advancement, compensation benefits, training, lay-offs and termination. Any form of discrimination or harassment against employees due to personal factors, such as gender, ethnicity, skin color, age, sexual orientation, religion, nationality, disability and pregnancy or employees with family responsibilities is prohibited.

All applicants must be at least 18 years old and legally authorized to work in the United States on a permanent basis.

Igloo supports and respects the protection of internationally proclaimed human rights. We do not tolerate child labor or any form of modern slavery, including forced, bonded or compulsory labor, physical or psychological punishment or human trafficking.