About this role
We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.
About the team
Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.
About the team:
As the way we shop continues to evolve, our Coles Network Experience team keeps us at the forefront. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to reinvent the shopping experience for our customers and build the next generation of digital retailing.
We are on the lookout for an experienced Network Engineer to join one of Australia’s largest corporate networks. In joining Coles, you will gain the opportunity to work on cutting edge technologies, services and solutions and offer ongoing support for complex issues across Coles’ wider Network Services Team.
You will join a diverse team that enjoys flexible working and lives our Coles’ Values.
About the role:
This role provides tier 3 operational network support, including changes, tasks and incidents. You will build and configure the Coles Network, with a focus on Wi-Fi and Unified communications technologies, and manage the lifecycle of a large enterprise network serving multiple offices, distribution centres and retail locations.
About you and your skills:
To be successful, you will have experience in most of the following:
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Working with Cisco Network technologies such as traditional routing, switching and telephony
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Building, maintaining, and securing Wi-Fi and associated environments in a Cisco Catalyst Centre and/or Juniper MIST environment
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Cisco Unified Communications Manager
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Webex, Zoom and Teams including cloud calling and contact centre
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Oracle Session Border Controllers
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Proven capability in implementing and maintaining enterprise level network services in a large-scale, complex, and distributed business environment.
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Delivering network tasks within a project environment
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Working in an environment with a Network Operations Centre.
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Communicating effectively within the team, and in cross team engagements.
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Demonstrated understanding of technology trends and issues affecting networks and network security practices.
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Assist with the lifecycle management (LCM) of network infrastructure, particularly of Wi-Fi and Unified Communications infrastructure
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Experience building highly available networks
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Proven performance in development of network diagrams and documentation, and working with in-depth designs and process documentation for infrastructure in a large scale, complex and distributed business environment
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Be available for on-call out of hours support across all network infrastructure on a 1 week in 8 basis and also to perform occasional out of hours system changes
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What’s in it for you?
- Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
About the recruitment process
We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au
Job ID: 173598
Employment Type: Full time