Media Content Manager

About ICP

ICP is a global leader in Content Operations, partnering with some of the world's most recognizable brands, including Unilever, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L’Oréal, NBCU, and Aetna. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow of content across all systems and channels. We empower brands to achieve operational excellence and confidently manage their content. Content confidently.™

With offices in Atlanta, London, Mexico City, Mumbai, and Shanghai, we operate on a global scale, delivering world-class solutions that drive exceptional business outcomes.

Who We Are  

At ICP, our values define us: we are Curious, Focused, Creative, Trustworthy, and Inclusive.

We're A People First Company

At ICP, we provide benefits that matter to our people and enable us to be engaged both in and outside of work. We foster a culture where work/life balance is nurtured and encouraged, offering hybrid working, generous paid time off, paid holidays, volunteer time off, and Summer half-day Fridays.  We also take care of our people with competitive medical, dental, and vision benefits, mental health support, and a robust savings plan.

Bring the Confidence  

Are you a relationship-focused, driven professional with a growth mindset? Do you thrive on breaking through challenges and excelling in competitive environments? You're not expected to have all the answers, but your passion for uncovering solutions and building strong partnerships makes you the perfect fit for this role. We’d love to hear from you!

About the role

The Media Content Manager is a key role within the Content Studio, responsible for overseeing the management of AV and static assets throughout the entire production lifecycle—from agency/client ingest and slating to final delivery. This position also involves maintaining and monitoring server structures to ensure proper procedures are followed, as well as managing storage capacity and coordinating archiving processes. 

The role requires close collaboration with internal teams, including editors, motion graphics artists, and producers, to ensure seamless workflows and timely delivery of assets. The Media Content Manager plays a critical part in upholding organizational standards and ensuring efficient media management practices across all projects and workflow tools. 

The ideal candidate will have at least 1-2 years’ experience in a similar or post-production environment or media management.  You have a can-do attitude and excellent communication skills, and you are comfortable in showing this approach and collaborating with all other ICP Hubs as well as your team members. 

About You: 

Experience working with production tools such as Adobe Cloud to assist the production team in the ingest & QC of files and file management. 

Have extremely high organizational skills and experience with archiving, data backup and file management an advantage. 

The successful applicant will be capable of hitting the ground running and will be able to competently fulfil the duties of the role to an extremely high standard. 

Key Skills: 

• Experience in: Adobe CS (InDesign, Illustrator, Photoshop, AE, Premiere), and QuickTime  
• QC, ensuring the highest level of quality and compliance on all master material for ingest and distribution.  
• A good working and operational knowledge of workflow and folder systems on servers 
• Managing files, organising file structures on servers, and archiving systems 
• To communicate and react efficiently to urgent bookings as and when requested by the PM/Producer team 
• All projects input into Internal job booking tool as required 
• Working collaboratively with all departments within ICP Content Studio 
• Managing internal workflow systems and checking these are kept up to date by the team. 
• Personal time management, organising personal workload within a team environment 

Personal Skills & Attributes: 

• Great attention to detail 
• Proactive and creative problem solving 
• Demonstrate own initiative 
• Strong team player 
• Excellent communication skills 
• The ability to multi-task and show enthusiasm for all aspects of the role 
• Minimum 1-2 years' experience 

 Someone who exemplifies our ICP Values:

• Curious: Always learning, eager to explore endless possibilities.
• Inclusive: Diversity is our strength. Every voice matters and we can achieve more when we do it together.
• Focused: With clear vision and unwavering dedication, we progress forward and deliver excellence.
• Creative: Unleashing imagination, innovating boldly, and redefining possible.
• Trustworthy: Built on honesty, respect, and integrity we stand strong together.

We’re passionate about creating an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work is the right thing to do.