
About this role
NexusTek is anchored by a long-established core business that delivers unparalleled managed IT services to a wide range of clients. We are embarking on a new chapter, expanding our offerings with three strategic initiatives: Professional and managed services for hybrid cloud, cybersecurity, generative AI and data. Our ambition is to cultivate a premier service organization recognized nationally for its leadership in these areas. Our mission is to take away technology headaches allowing our clients to focus on their core business.
Working hours
Mon- Friday 8am – 5pm. Some after hours and weekends due to client needs.
Participate in a rotating on-call schedule (afterhours and weekends).
Location requirements
Remote, work from home in the United States
We're seeking a Senior Systems Infrastructure Engineer to design, support, and optimize hybrid environments across Azure, AWS, and on-premises infrastructure in a fast-paced MSP environment. This is a hands-on senior role for someone strong in both traditional infrastructure and modern cloud platforms. No Citrix required.
Essential Duties and Responsibilities:
- Design, support, and optimize hybrid cloud environments (on-premises + Azure/AWS)
- Manage cloud infrastructure including compute, networking, storage, IAM, and backups
- Support on-premises infrastructure:
- Windows/Linux servers, Active Directory, DNS, DHCP
- VMware and/or Hyper-V virtualization platforms
- Networking (firewalls, switches, routers, VPNs)
- Storage (SAN/NAS) and backup/disaster recovery solutions
- Implement automation and scripting solutions (PowerShell, Python, etc.)
- Monitor, troubleshoot, and resolve complex infrastructure issues
- Act as a senior escalation point and mentor junior engineers
- Maintain clear documentation and follow ITIL-aligned processes
Who you are:
- Minimum 5+ years of senior-level experience in hybrid cloud and infrastructure engineering
- Strong hands-on expertise with Microsoft Azure and Amazon Web Services (AWS)
- Solid background in traditional on-premises infrastructure management
- Proven experience in an MSP or multi-client environment
- Demonstrated ability to resolve technical problems and troubleshoot in complex client-server environments
Qualifications
- Strong troubleshooting, communication, and customer-facing skills
- Proficiency with Microsoft Windows Server (2008-present)
- Experience with Microsoft Exchange, Hyper-V, and RDS
- Knowledge of VMware ESXi and Veeam Backup & Replication
- Understanding of networking technologies including switching, firewall, and wireless configuration
- Familiarity with cloud technologies such as Office 365 and Azure
- Bachelor's degree in Computer Engineering, Computer Science, Information Systems, or related technical field preferred
Nice to Have
- Azure, AWS, VMware, or networking certifications (MCSE, Azure Solutions Architect, AWS Solutions Architect)
- Infrastructure-as-Code experience (Terraform, ARM Templates, CloudFormation)
- Compliance or regulated-environment experience
- Familiarity with MSP applications like ConnectWise, LabTech, and IT Glue
Pay and Benefits:
This is a full-time position located in the United States and performed remotely with minimal travel.
Estimated Starting Salary/Wage Range: Minimum $90,000+ annually, less applicable withholdings and deductions, paid on a semi-monthly basis (The actual salary offered may vary based on relevant factors as determined in the Company’s discretion, which may include experience, qualifications, tenure [for existing employees] skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role. Note that the majority of individuals in the position will fall in the low to mid-level of this scale; the upper end of this pay scale is offered only in exceptional circumstances and/or for unusually qualified candidates.)
In addition to legally-required benefits, NexusTek offers a generous benefit package to eligible full-time employees, which currently includes the following:
- Four weeks of annual accrued PTO
- Seven paid national holidays
- Medical, dental, vision options
- Company-paid life insurance, short and long-term disability
- Voluntary benefits such as critical illness and accident
- Voluntary Legal Shield and identity theft protection
- Discretionary annual 401k match plan
- Generous employee referral bonus plan
- Employee Assistance Program
- Access to over 90,000+ courses in ADP My Learning
- StandOut employee engagement tools
- Eligible to apply for a Pluralsight license
We’re happy to provide our comprehensive benefits guide. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time.
We seek dedicated professionals who prioritize their role with us as their primary employment. Engagement in additional employment or business activities that may conflict with your responsibilities with NexusTek is not permitted.
Interview Process - Typical interview process for this role:
Application Stage - Thanks for showing interest by submitting your application!
Screening Stage - Let's get to know each other!
- Our recruiters carefully consider each application. If you are selected to move forward, we will contact you for a brief introductory screening to learn more about you and why you want to work for NexusTek.
- As part of our interview process, we use the Culture Index Survey—a brief, 5–10-minute assessment designed to help us understand your natural work preferences and behaviors. The survey consists of two sections:
- Self-Description: Select adjectives that best describe you.
- Job Requirements: Choose adjectives that reflect how you believe you need to behave to succeed in your current or desired role.
Prior to moving to the interview phase, you will be asked to complete the survey, or you can take beforehand here: https://surveys.cultureindex.com/s/UFfhWqnV5S/68963
Interview Stage - We’ll dive into your experience more in depth
- One-hour technical interview with Sr. Director, Operations
- One-hour follow-up interview with team member and potentially SVP
- You are welcome to request additional conversations with team members you didn’t get to meet during the process
NexusTek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
NexusTek participates in E-Verify for all US Employees
Please be aware of potential recruitment fraud and fake social media pages. NexusTek will never ask you to pay a fee as part of the interview process. Additionally, we will not ask for your personal banking information until you have signed an employment offer and completed virtual onboarding training and paperwork provided by our HR team.
All communications with NexusTek professionals will only be sent from an @nexustek.com or ADP email address and never originate from gmail.com, yahoo.com, or other commercial email services. If you are viewing this job post outside of our website and interested in exploring opportunities, please go directly to our Careers Page: https://www.nexustek.com/nexustek-careers/ or https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=567e686e-7575-49d9-b29f-985e7365f987&ccId=19000101_000001&type=MP&lang=en_US