About this role
Company Description
Elevare Branding is a forward-thinking branding and marketing firm dedicated to elevating businesses through strategic communication, creative execution, and impactful advertising solutions. We work closely with our clients to build strong brand identities and deliver campaigns that resonate with their target audiences. At Elevare Branding, we value innovation, professionalism, and continuous growth.
Job Description
We are seeking a Customer Support Specialist who is detail-oriented, proactive, and committed to providing outstanding service. In this role, you will act as a key point of contact for clients, ensuring inquiries are handled efficiently and professionally while maintaining the high standards that define Elevare Branding.
Responsibilities
Serve as the primary contact for customer inquiries via phone, email, and internal systems
Provide accurate information and timely solutions to client requests
Maintain detailed records of interactions and follow-ups
Collaborate with internal teams to ensure seamless resolution of issues
Uphold company service standards and contribute to continuous improvement
Identify opportunities to enhance the customer experience
Qualifications
Strong communication and interpersonal skills
Excellent organizational and time-management abilities
Ability to multitask and prioritize in a fast-paced environment
Professional demeanor with a customer-focused mindset
Strong problem-solving skills and attention to detail
Additional Information
Competitive salary ($54,000 – $59,000)
Growth opportunities within a stable and expanding company
Supportive and professional work environment
Ongoing training and skill development
Full-time, long-term position with career advancement potential