About this role
Overview:
SOFTSWISS is looking for a Middle Manual QA Engineer with 3+ years of commercial experience in web testing to join our Online Casino Platform team.
About Product:
We invite you to join the L3 team working on the company’s key product - the Online Casino Platform. It manages all core casino processes: players, games, payments, bets, bonuses, tournaments, and more. This is a high-load, Ruby-based platform focused on security and stability, processing over 120,000 requests per casino, with 100+ casinos in total.
The product is actively evolving, with continuous development and new features.
Tech stack:
Backend: Ruby on Rails, PostgreSQL, Kafka, RabbitMQ, Sidekiq, Redis, WebSockets
Tools: Docker, Kubernetes, MinIO, Vault, Swagger, Dry-rb, Jenkins, GitLab CI/CD
Monitoring: Datadog, Zabbix, Sentry, Kibana
We are a 100+ expert Agile team setting technical standards across the company.
L3 team responsibilities:
Solving and preventing complex issues through architecture and process improvements
Ensuring the reliability and performance of the platform
Automating and simplifying routine operations
Purpose of the Role:
You will investigate and resolve complex issues to maintain the Casino Platform’s stability and performance, while proactively preventing future problems through analysis, automation, and process improvements, supporting scalability in a high-load, security-focused environment.
Key Responsibilities:
Work with the team of developers to investigate and resolve customer issues, focusing on preventing them in the future.
Prepare testing documentation.
Use your problem-solving skills to troubleshoot complex customer issues and provide solutions that meet customer expectations and our SLAs.
Continuously improve your knowledge of testing methodologies, technologies, and tools, and share your learnings and best practices with the team.
Continuously growing your depth of knowledge on the products you support.
Develop your technical or management skills.
Contribute to developing our fast-growing team with ambitious goals.
Required Experience:
3+ years of experience in web and backend testing.
Solid understanding of QA processes and testing methodologies.
Strong analytical and critical-thinking skills.
Taking ownership of tasks and the ability to work independently.
Strong attention to detail while being able to multitask.
Experience with logging (Kibana) and monitoring systems (Sentry, Datadog).
Strong understanding of database concepts and ability to write complex SQL.
Proficient in testing APIs using tools like Postman or equivalent, and comfortable working with RESTful API.
Experience writing and working with test documentation.
Solid Linux & Bash fundamentals; proficiency with Git.
Experience with message brokers (Kafka).
Fluent in the Russian language.
Nice to have:
Understanding of microservices architecture and containerised environments (Kubernetes).
Familiarity with CI/CD pipelines (GitLab CI, Jenkins).
Experience interacting with product/business stakeholders or clients.
English level: Intermediate and higher.
Our Benefits:
Full-time remote work opportunities and flexible working hours
Private insurance
Additional 1 Day Off per calendar year
Sports program compensation
Comprehensive Mental Health Programme
Free online English lessons with a native speaker
Generous referral program
Training, internal workshops, and participation in international professional conferences and corporate events.