About this role
- 3 Month Maternity Leave Cover (Feb-May)
- Hybrid workplace
- Adelaide CBD Office
ABOUT AIB
Australian Institute of Business (AIB) delivers life-changing experiences by making higher education affordable and achievable for more people, by removing traditional barriers to entry and providing flexible online learning that is innovative and relevant to today’s business world.
With a global network of more than 18,000 students and alumni in over 90 countries, we are Australia’s largest MBA provider and a leader in online education.
Academic and operational excellence are at the heart of what we do. Combining a smart, digitally focussed mentality with an unrelenting dedication to student outcomes we are redefining post graduate education.
ABOUT THE ROLE
The primary role of the Finance Officer is to manage the invoicing and collection of payments from all AIB’s self-funded students. This includes the management of AIB’s bank accounts, student management system, payment plan students and the maintenance of Fee Help student CHESSN allocations.
This role has a strong focus on supporting other departments with student finance related enquiries in which should be attended to in a timely and effective manner and with emphasis on student experience.
KEY RESPONSIBILITIES
- This position reports directly to the Finance Director or their elected delegate, for the following key accountabilities and the achievement of Key Performance Indicators:
- Providing positive student experience through customer service excellence and working collaboratively with company stakeholders.
- Invoicing of students’ course fees and other miscellaneous fees
- Receipting of Domestic & International payments
- Daily bank reconciliation and sending of bank opening balances to BPP
- Processing of FEE-Help enrolments
- Management of Payment Plan students
- Processing of student refunds
- Assisting with Student enrolments in the student management system
- Assisting students with Canadian tax forms and other enquiries.
- TCSI Report weekly review and submission.
- Review completed students eligible for graduation and send out correspondence.
- Ensure accurate and timely month-end processing, including the reconciliation
- Other tasks assigned by the Finance Director during busy periods Compliance with external auditor requests, when applicable
- Support and/or Back-up to other Finance Officers when they are busy with other important tasks/on leave.
ABOUT YOU
To be successful in this role you will be able to demonstrate:
- 3 years’ experience in a similar role
- Provides customer service excellence
- Can work collaboratively with company stakeholders
- Treats business matters with confidentiality and respect
- Able to think laterally and resourcefully
- Problem solver
- Organised, self-driven and results orientated
- Good communicator, able to listen and empathise with non-finance colleagues
- Ability to communicate both orally and written with people at all levels
- Proficient in Microsoft Office suite of products with intermediate Excel skills
- Experience and proficiency of the NetSuite accounting package is desirable, but not essential for the right candidate
TO APPLY
To apply, please submit your resume and cover letter addressing your suitability for the role to Lisa Johnston, Recruitment Coordinator, or by clicking the ‘Apply’ button.
For a confidential discussion, please contact Lisa at careers@aib.edu.au.
AIB reserves the right to close this advertisement early if we receive a high volume of suitable applications.