Intern - Psychometric Design & Content

Company:

Mercer

Description:

Key Responsibilities:

• Content Management (40%) – The most important and critical aspect to the work is taking ownership of content creation through SMEs, reviewing content for quality parameters, logical correctness, and upload while coordinating with operations team and maintaining the inventory of content for future reference.
• SME (Subject Matter Expert) Management (20%) – Explore new SMEs through different SME portals, example, LinkedIn, networking etc. and getting SMEs on-boarded for content creation/ review for personality & behavioral tools and assessments requirements. Managing the SMEs for content related work, invoicing/ NDA and contract on a monthly basis, and ensuring great experience with partner while ensuring quality of deliverables from SME.
• Client Requests Management (20%) – Understanding/ taking ownership of the clients’ request for assessments’ designing and different use cases of recruitment, L&D, etc. Providing solutions for creation of personality & behavioral assessments and configuring reports for analysis and decision making by clients.
• Coordination with internal teams (10%) – Should be able to reach out and coordinate with different teams within Mercer Mettl for content, product, technology and operations related work for smooth execution of projects.
• Research and Development (10%) – should have the urge to research and explore the innovations/awareness in personality & behavioral tools, the type of content and assessments in market and competition.

Required skills:

• Excellent written and verbal communication (critical)
• Problem-solving skills (very critical)
• High learning agility (very critical)
• Attention to detail (most critical)

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.