Assistant Manager - Agile Business Analyst with Client Reference Data Services

Ready to shape the future of work?  

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.  

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.  

 Inviting applications for the role of Assistant Manager, Agile Business Analyst with Client Reference Data Services! 

In this role, the candidate will join the CORDS (Client Onboarding, Reference Data, and Surveillance) team, focusing on Securities Data Analysis, Capital Markets operations, Client Reference Data, and KYC (Know Your Customer) compliance. The role involves managing and analysing data critical to client onboarding, regulatory reporting, and trade execution in global markets. 

Responsibilities 

• Strong communication skills – particularly in written documentation (user stories, operating procedures, process flow mapping etc.)  

• Collect, validate, and maintain security reference data for multiple asset classes including equities, fixed income, and derivatives. 

• Perform data quality checks and resolve discrepancies with internal and external sources. 

• Support downstream systems with timely and accurate security reference data. 

• Experience in managing relationships with senior clients.  

• Strong attention to requirements gathering, discussion and delivery.  

• Clear understanding of business analysis approaches and concepts. 

• Experience in defining business requirements.  

• Experience in managing and executing testing activities, production checkout.  

• Ability to deal with ambiguity and define approaches to bring un-focused issues to resolution.  

• Strong Agile experience, JIRA, Confluence, User Story, Acceptance Criteria, Visio and Signavio process tools, UI Framework experience. 

• Strong sense of ownership and accountability.  

• Knowledge SQL queries are highly preferred.  

• Knowledge of Tableau, Power BI and Alteryx would be an added advantage. 

• Knowledge of KYC Tooling, screening and data analytics. 

• Project planning and control, Status tracking and reporting, Issue and risk management. 

• Leading detailed analysis with line staff, wider Ops groups and Business Units to formulate and Consolidate business requirements.  

• Managing the documentation of business processes including business rules and reference data requirements  

• Preparation of test strategies and approaches, documentation of test scripts and test execution delivery techniques, having delivered using Agile methodology in previous roles.  

• Responsible to define and implement data quality standards across process to reduce manual intervention.  

• Responsible to handle and manage KYC tools for client verification.  

Qualifications we seek in you! 

Minimum Qualifications 

• Relevant years of proven experience as Business Analyst in Investment Bank Domain. 

• Qualified at degree level or equivalent industry experience (Client Reference Data). 

• Excellent oral and written communication skills. 

• Aptitude to work in a fast-paced environment.  

• Ability to handle volume spikes and prioritize work including ad-hoc requests and projects to meet business demands in a timely manner.  

• Ability to recognize potential risk issues and escalate/report on a timely basis.  

• Adaptability and flexibility, ability to perform under pressure or in changing environment.  

• Outstanding attention to details and analytical ability  

• Proficiency in MS Office (Excel, PowerPoint, and Word), Visio and Signavio process flow tools  

• Self-driven, capable of performing day-to-day activities with minimal guidance supervision.  

• Ability to influence stakeholders and gain consensus across different groups.  

• Experience of managing Ops/ Tech projects through agile  

• Experience of managing large data projects, data lineage and data quality  

Preferred Qualifications/ Skills 

• Master’s degree in finance, Business, Economics, or related field. 

Why join Genpact?  

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation  

• Make an impact – Drive change for global enterprises and solve business challenges that matter  

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities  

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.  

Let’s build tomorrow together.  

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.