About this role
Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Principal Consultant– UX Designer
In this role, a Lead UX Designer should have a strong background in designing enterprise-level web applications and a proven track record of working with Figma to create both low and high-fidelity wireframes. This role requires a deep understanding of user-centered design principles and the ability to translate complex requirements into intuitive and engaging user experiences. The primary responsibility of the role is to play a vital role in creating intuitive and engaging digital experiences and lead the design process from concept to final implementation, ensuring a seamless user experience across all platforms.
Responsibilities
User Research: Conduct research to understand user needs, behaviors, and motivations. This involves interviews, surveys, and usability testing to gather insights that inform design decisions.
Wireframing and Prototyping: Develop wireframes and prototypes to visualize design concepts and test functionality. These tools help communicate ideas to stakeholders and facilitate iterative improvements.
Interaction Design: Design user interactions that are seamless and intuitive. This includes creating navigation structures, interface elements, and ensuring consistency across platforms.
Usability Testing: Perform usability tests to evaluate the effectiveness of designs. Analyze feedback to identify areas for improvement and refine the user experience.
Collaboration: Work closely with product managers, developers, and other designers to ensure alignment on project goals and deliverables. Effective communication is essential for integrating UX design into the overall development process.
Process governance: Create and maintain technical documentation, including process design documents (PDDs), solution design documents (SDDs), and test plans according to Client standards and framework. Ensure all automations adhere to coding standards, security protocols, and enterprise governance policies.
Process Improvement & Efficiency. Drive continuous improvement initiatives in financial processes and systems. Promote standardization to enhance efficiency and accuracy. Support the regional and global finance projects.
Qualifications We Seek in You!
Minimum Qualifications / Skills
Bachelor's or master's degree in computer science, Software Engineering, or a related field
Excellent written and verbal communication skills
Certifications in UX tools and related skills.
Preferred Qualifications / Skills
Experience in creating associate-centric journeys and apps with business centric design language
Skilled in Figma prototyping, Adobe Creative Suite for high-fidelity design
Conduct usability testing with business stakeholders
Collaborate with cross-functional teams, including product managers, developers, and other stakeholders, to gather requirements and translate them into design solutions.
Conduct user research and usability testing to gather feedback and iterate on designs.
Ensure consistency and adherence to design standards and guidelines.
Strong portfolio showcasing expertise in low and high-fidelity wireframes.
Excellent communication and collaboration skills.
Knowledge of front-end development technologies (HTML, CSS, JavaScript) is a plus.
Experience with Agile methodologies and working in a fast-paced environment
Why join Genpact?
Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
Make an impact – Drive change for global enterprises and solve business challenges that matter
Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.