Support Analyst - Enterprise

The Company You’Ll Join

Carta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit. Trusted by 65,000+ companies in 160+ countries, Carta’s platform of software and services lays the groundwork so you can build, invest, and scale with confidence.

Carta’s Fund Administration platform supports 9,000+ funds and SPVs, representing nearly $185B in assets under management, with tools designed to enhance the strategic impact of fund CFOs. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work, Carta is shaping the future of private market infrastructure.

Together, Carta is creating the end-to-end ERP platform for private markets. Traditional ERP solutions don’t work for Private Funds. Private capital markets need a comprehensive software solution to replace outdated spreadsheets and fragmented service providers. Carta’s software for the Office of the Fund CFO does just that - it’s a new category of software to make private markets look more like public markets - a connected ERP for private capital. 

For more information about our offices and culture, check out our Carta careers page.

The Problems You'Ll Solve

[FOR ALL JOBS]: At Carta, our employees set out on a mission to unlock the power of equity ownership for more people in more places. We believe that the problems we solve today unlock the opportunities of tomorrow. As a [TITLE], you’ll work to: 

What problems will this person need to solve? You can provide a written description here, but every problem description should end with a bulleted list as follows (4-6 bullets). 

The Team You'Ll Work With

• [FOR ALL JOBS]
• You’ll be joining our [TEAM/FUNCTION YOU’LL BE JOINING]

[Write 3-5 sentences about what your team does and the impact they have at Carta].
[IN ADDITION TO ABOVE FOR VAUBAN/CAPDESK AT CARTA]
Carta’s London and Denmark locations are a product of our 2022 acquisitions of Capdesk and Vauban. Now operating as one global Carta entity, our U.K. and Denmark locations will  enhance the Carta platform with Capdesk and Vauban as proprietary products.Click the links to read more about the acquisition of Capdesk from Carta and Vauban from Carta

About You

[CUSTOM COPY]
Craft a  list  of what you’re looking for in this role. Avoid qualifications, and rather use descriptions of the type of competencies, abilities, and interests you’re looking for. Include 4 - 6 bullet points focused on must have criteria versus nice to haves, e.g.:
Technical or "hard" skills
Relevant work experience required
Education or equivalent experience required
Years & type of experience, if applicable 
Refer to Carta’s global leveling guidelines
Years should be listed as “[#]+ years of experience recommended”

[DEFAULT COPY IF YOU DON’T WRITE CUSTOM COPY]
At Carta, you’re not just an employee. You’re a builder who is creating  infrastructure that accelerates innovation and empowers more ownership. Cartans are helpful, relentless, unconventional and kind; representing Carta’s Identity Traits. They work collaboratively and cross functionally  to challenge the status quo; working towards a common goal of creating more owners in the private markets. 

Salary

Required for NYC, California and Washington as of 2023 - to be completed by Recruiting:
For Pooled Pipeline:
Carta’s compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions plans. Our expected cash compensation (salary + commission if applicable) range for this role is: 
 $min salary - $mid salary point  in [Location] 
 $min salary - $mid salary point  in [Location] 
 $min salary - $mid salary point  in [Location] 

We are hiring for multiple levels and locations, so final offers may vary from the amounts listed based on geography, experience and expertise, and other factors.

For 1 to 1: 
Carta’s compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions plans. Our minimum cash compensation (salary + commission if applicable) range for this role is: 
 $min salary - $mid salary point  in [Location] 
 $min salary - $mid salary point  in [Location] 
 $min salary - $mid salary point  in [Location] 

Final offers may vary from the amount listed based on geography, candidate experience and expertise, and other factors.

Disclosures:

• We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email. 
• Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details.
• For information on our data privacy policies, see Privacy, CA Candidate Privacy, and Brazil Transparency Report.
• Please note that all official communications from us will come from an @carta.com or @carta-external.com domain. Report any contact from unapproved domains to security@carta.com.