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Guest Experience Expert
- Workplace Type
- Onsite
- Location
- Phoenix, AZ, United States
- Experience Level
- Senior Level
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
About Marriott
Hospitality
- Employees
- 245994
- Industry
- Hospitality
- Headquarters
- Bethesda, Maryland
- Location
- 7750 Wisconsin Ave, Bethesda, Maryland 20814, US
- Specialties
- Hospitality, Lodging, Business Travel, Travel, Hotels, CSR, Sustainability, and DEI
Guest Experience Expert Jobs in the United States
Browse guest experience expert jobs in the united states, sourced directly from company career pages and updated daily. As a Guest Experience Expert, you play a vital role in ensuring the satisfaction of guests and customers in various establishments such as hotels, restaurants, and event venues. Your responsibilities include addressing customer concerns, enhancing their overall experience, and maintaining a high level of service quality. In a competitive job market, the demand for Guest Experience Experts is on the rise, with opportunities for career growth and advancement. The average yearly salary for a Guest Experience Expert ranges from $30,000 to $50,000. To excel in this role, you need strong communication skills, problem-solving abilities, and a passion for delivering top-notch customer service.
Hiring snapshot
Based on the 24 most recent guest experience expert listings
- 24
- listings analysed
- 0%
- remote
- 15
- posted in the last week
Employers hiring now
- Marriott24
Where the openings are
- Miami Beach, FL3
- Phoenix, AZ2
- Atlanta, GA2
- Avon, CO2
- San Antonio, TX1
- Scottsdale, AZ1
Work arrangement
100% on-site
79% full-time · 21% part-time
Experience level
100% senior level
Guest Experience Expert Jobs in the United States FAQ
Common questions about guest experience expert jobs in the united states.
Not looking for guest experience expert roles? Jobr also lists openings for customer service representative, hospitality manager, guest relations manager, and concierge — all sourced directly from company career portals and updated daily.