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Account Representative/Collections Billing Specialist
- Workplace Type
- Onsite
- Location
- Austin, Texas
- Experience Level
- Mid Level
Department: Billing
Employment Type: Full Time
Workplace Type: Onsite
Location: Austin
Reporting To: Mollie Levar
Description
As an Account Representative, you will serve as a primary point of contact for existing clients, helping them understand account expectations, stay informed, and navigate important financial milestones throughout their engagement with the firm. An outstanding candidate will demonstrate excellent communication skills and a knack for working with numbers.
What You'll Do
- Serve as the dedicated liaison for active clients throughout the lifecycle of their case or engagement.
- Build and maintain strong relationships with clients by offering support, solutions, and timely updates.
- Conduct scheduled check-ins to assess client satisfaction and address concerns proactively.
- Meet with clients at designated stages of their case—such as mediations, depositions, arbitrations, and trial—to ensure transparency, preparedness, and understanding of both legal and financial expectations.
- Engage in heavy client communication using multiple channels, including verbal (calls and meetings), written (emails, letters), and texting, using platforms like Clio, client portals, and secure messaging tools.
- Monitor all assigned client accounts to ensure legal service delivery is on track.
- Maintain and update financial information and case milestones across various platforms, including Clio, Google Sheets, and internal systems.
- Ensure accurate documentation of all client interactions in CRM and case management systems.
- Maintain high client engagement through personalized communication, case status updates, and milestone celebrations.
What You Bring
- 2+ years of experience in customer service, client success, or account management (preferably handling collection/client relations in legal, financial, or professional services)
- Strong verbal and written communication skills across phone, email, and text platforms
- Proficient in CRM and productivity tools including Clio, Google Sheets, and internal case management platforms
- Demonstrated ability to manage multiple accounts and prioritize effectively
- Proficient in Excel
Why Join Us
- Medical Insurance
- Dental insurance
- Vision insurance
- Long & Short Term Disability Insurance
- 401K - with matching up to 5%!
We recognize that diverse experiences, perspectives and backgrounds enable us to be an even stronger company and workplace. Not only will you be welcome here, your unique thoughts and opinions will be encouraged, celebrated and deeply valued.
About Law Office of Bryan Fagan
Law Practice
The Law Office of Bryan Fagan is a divorce law firm that specializes in helping individuals navigate the complex legal processes of divorce and family law matters. With over a decade of experience, our team of skilled attorneys understands the emotional and financial challenges that can arise during divorce proceedings, and we are committed to providing compassionate and effective legal representation to each of our clients. At The Law Office of Bryan Fagan, we offer a range of services to assist our clients in resolving their family law matters, including divorce, child custody, property division, spousal support, and more. We understand that every family is unique, which is why we take a personalized approach to each case and work closely with our clients to develop customized solutions that meet their individual needs and goals. Our team of attorneys is well-versed in the latest legal developments and procedures, and we are committed to providing our clients with the highest level of representation possible. Whether you are facing a contentious divorce, a custody dispute, or any other family law matter, we are here to help. At The Law Office of Bryan Fagan, we understand that divorce and family law matters can be emotionally and financially draining. That's why we offer flexible payment options and transparent pricing, so our clients know exactly what to expect every step of the way. If you are looking for a divorce law firm that will fight for your rights and provide you with compassionate, effective legal representation, look no further than The Law Office of Bryan Fagan. Contact us today to schedule a consultation and learn how we can assist you with your family law matter.
- Employees
- 132
- Industry
- Law Practice
- Headquarters
- Houston, Texas
- Founded
- 2012
- Location
- 3707 Cypress Creek Pkwy, Suite 400, Houston, Texas 77068, US
- Specialties
- Divorce Law, Child Custody Law, Child Support Law, estate planning, Probate, and Family Law
Team
Billing Specialist Jobs in the United States
Browse billing specialist jobs in the united states, sourced directly from company career pages and updated daily. Recent openings come from Acadia Healthcare, Uasys, Uams and others. Listings that show pay range from $46,000 to $68,000 a year. As a Billing Specialist, you play a vital role in ensuring accurate billing and timely payments. You are responsible for managing invoices, reconciling accounts, resolving billing issues, and maintaining financial records. The job market for Billing Specialists is promising, with opportunities in various industries. The average yearly salary ranges from $40,000 to $60,000. Key skills include proficiency in billing systems, attention to detail, strong analytical abilities, and effective communication. Understanding living costs and achieving work-life balance are essential for a sustainable career in finance.
Hiring snapshot
Based on the 54 most recent billing specialist listings
- 54
- listings analysed
- $48,000
- median listed pay
- 15%
- remote
- 32
- posted in the last week
Employers hiring now
Where the openings are
- Little Rock, AR6
- Colorado Springs, CO2
- Burlington, NC2
- Hattiesburg, MS2
- Pascagoula, MS2
- Houston, TX2
Listed pay
9 listings show a salary
- $46,000–$68,000
- range
- $48,000
- median
- ~$23/hr
- hourly
Work arrangement
83% on-site2% hybrid15% remote
83% full-time · 9% contract · 4% other
Experience level
53% entry level27% senior level20% mid level
Common job titles
- Billing Specialist · 18
- Senior Clinical Billing Specialist · 4
- Insurance Billing Specialist · 2
- Associate Clinical Billing Specialist · 2
- Billing Specialist I · 2
- Infusion Billing Specialist · 2
- Coordinator, Billing Specialist · 2
Billing Specialist Jobs in the United States FAQ
Common questions about billing specialist jobs in the united states.
Not looking for billing specialist roles? Jobr also lists openings for accountant, financial analyst, payroll specialist, financial controller, and tax specialist — all sourced directly from company career portals and updated daily.