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Bilingual Customer Service Specialist Jobs in the United States

Bilingual Customer Service Specialist (Spanish)

Palm Coast, FL, United StatesOn-site5 hours ago
Workplace Type
Onsite
Location
Palm Coast, FL, United States
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales 
Minimum Requirements:
  • Must be at least eighteen (18) years of age 
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to read, write, comprehend, and communicate in English
  • Must be able to read, write, comprehend, and communicate in Spanish
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
  • If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
  • If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position 
Preferred Qualifications:
  • Have a valid, unrestricted Driver’s License
  • Have at least a High School diploma or GED
  • Have at least one (1) year of experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint-related products
  • Have previous work experience operating tinting and mixing equipment

About Sherwin-Williams

Paint, Coating, and Adhesive Manufacturing

Our mission began more than 150 years ago in 1866 when Henry Sherwin and Edward Williams founded the company in Cleveland, Ohio. The duo went on to shape an industry and create a global legacy. That legacy continues on today as we look ahead and continue to innovate our future. With stores, distribution centers and facilities spanning the globe, we're able to deliver the best in paints, coatings and related products to the world. From our headquarters to our 130 distribution centers and more than 5,000 retail locations, we continue to grow in new and exciting ways. Here, there's no one path to success. Our 64,000+ employees are diverse, innovative and passionate. Our employees worldwide bring their energy and unique perspectives to each new day. We believe in careers that grow with you and open up new opportunities. With the support of a global team, you can innovate, grow and discover a career where you can thrive and Create Your 𝗣𝗼𝘀𝘀𝗶𝗯𝗹𝗲™. Equal Opportunity Employer of all protected statuses, including disability and veteran.

Employees
50594
Industry
Paint, Coating, and Adhesive Manufacturing

Bilingual Customer Service Specialist Jobs in the United States

Browse bilingual customer service specialist jobs in the united states, sourced directly from company career pages and updated daily. As a Bilingual Customer Service Specialist, you play a crucial role in ensuring customer satisfaction by providing exceptional service in multiple languages. Your ability to effectively communicate with customers in varying languages, resolve issues promptly, and maintain a positive attitude sets you apart in the customer service industry. The demand for bilingual professionals in customer service is on the rise, with opportunities for career growth and competitive salaries. Key skills and tools for success in this role include fluency in multiple languages, active listening, empathy, problem-solving, and proficiency in customer service software. Embrace the diverse and rewarding challenges of this role, offering a blend of cultural adaptation, interpersonal skills, and professional development to excel in your career. Explore the vibrant job market for bilingual customer service specialists, where your skills make a difference in meeting global customer needs.

Hiring snapshot

Based on the 50 most recent bilingual customer service specialist listings

50
listings analysed
0%
remote
35
posted in the last week

Employers hiring now

Where the openings are

  • Palm Coast, FL2
  • Lake Worth, FL2
  • College Park, MD2
  • Cumming, GA1
  • Lake Geneva, WI1
  • Clermont, FL1

Work arrangement

100% on-site

Common job titles

  • Bilingual Customer Service Specialist · 46
  • Bilingual Customer Service Specialist PT · 3

Bilingual Customer Service Specialist Jobs in the United States FAQ

Common questions about bilingual customer service specialist jobs in the united states.

Not looking for bilingual customer service specialist roles? Jobr also lists openings for customer service representative, call center representative, customer support specialist, and multilingual customer support agent — all sourced directly from company career portals and updated daily.