CES Program Manager - Orange County (JR 5667)

JR 5667
CES Program Manager
Santa Ana, CA
Salary: $70,304.00 - $83,595.00 per hour
Pay Frequency: 24 Pay Periods Per Year
Full Time
Exempt
Driving Required
Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

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PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Orange County Team as the CES Program Manager.

ABOUT PATH
Since its foundation in 1984, PATH (People Assisting the Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

ABOUT THE CES PROGRAM MANAGER
As part of the Orange County Team, the CES Program Manager is responsible for overseeing day-to-day CES operations, providing support and management to the CES Administrators. The Program Manager will oversee the CES infrastructure, HMIS data standards, and stakeholder engagement for Orange County homeless system of care services, ensuring compliance with HUD.

Position Responsibilities include:

• Lead collaborative coordination with the CES Lead Agency, HMIS Participating Agencies & Housing and Service Providers across Orange County.
• Maintain and develop HUD and CES-compliant Assessment and Prioritization schema, CES Policies and Procedures.
• Oversee monthly CES Administration reporting & presentation of performance dashboards to county/stakeholder meetings.
• Develop training, technical assistance, and evaluation mechanisms for CES that measure and improve CES effectiveness and efficiency.
• Provide leadership to the multidisciplinary teams, ensuring continuity of care and services between PATH agency resources and partnering agencies.
• Create and work within a team environment to ensure staff are knowledgeable and familiar with contract expectations, case management, and supervisorial expectations, and ensure staff deliver high-quality care.
• Ensure that services emphasize Housing First, trauma-informed care, client safety, and harm reduction interventions.
• Be available to respond to emergency calls and situations as required by the contract and organization.
• Lead the implementation of population-specific (Individual or Family and Survivor) components of the Coordinated Entry System (CES).

WHAT YOU BRING
We’re looking for candidates with:

• Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
• Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.
• Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
• Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.
• Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
• Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.

PREFERRED QUALIFICATIONS

• Three (3) years of experience in healthcare, case management, homeless services or working with vulnerable populations.
• One (1) year of supervisory experience in homeless services or related social services field is strongly preferred.
• A bachelor’s degree from an accredited four-year college or university with major coursework in Community Development, Social Work, Public Administration, Urban Planning, Human Services, or a related field is preferred.
• Experience with training and/or public speaking.

MINIMUM QUALIFICATIONS

• Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations.
• One (1) year experience with HMIS (and the ability to maintain access), social services, or nonprofit administration, specifically regarding HUD-funded programs.

MANDATORY REQUIREMENTS
Regardless of qualifications, candidates must:

• Have employment eligibility verification
• Have or be able and willing to obtain CPR/First Aid training
• Successfully complete the following as a condition of hire:
  • Tuberculosis Test
  • Background Screening
  • Drug Test

DRIVING
Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must:

• Have reliable transportation
• A valid driver’s license
• Proof of insurance and ownership for personal vehicles used during work duties
• The ability to qualify for PATH's insurance coverage