{"@context":"https://schema.org","@type":"ItemList","name":"Technical Account Manager - Job Description and Opportunities","description":"Discover the role of a Technical Account Manager, responsibilities, and skills required. Explore the job market, growth prospects, and salary range. Find out more about this exciting career opportunity.","itemListElement":[{"@type":"ListItem","position":1,"item":{"@type":"JobPosting","title":"Technical Account Manager, Portuguese Speaking","datePosted":"2025-08-05","description":"Business & Enterprise Support organization’s mission is to deliver value for customers by providing strategic, personalized, and proactive technical support across Meta’s products.

We strive to deliver service success so businesses can thrive on our platforms in an open and connected world. Those who join our teams have experience with an in-depth understanding of solving people’s issues and are advocates for our customers.

We are seeking a highly skilled Technical Account Manager (TAM) to support our customers' business growth in the Brazilian market through the use of Meta's suite of products. As a TAM, you will be responsible for ensuring the success of our customers by proactively guiding them to operate effectively and efficiently on our platform. You will engage with broad stakeholder groups, including executives, product, engineering as well as sales and partnership teams, to influence the product roadmap.Technical Account Manager, Portuguese Speaking Responsibilities

Develop and maintain relationships with key stakeholders to ensure customer satisfaction and retention
Proactively identify and address customer issues, providing timely and effective solutions to unblock their progress
Recommend use of features, use cases, by providing insights on product usage and best practices
Track customer integration health and feature adoption metrics, surfacing insights to improve product performance and shape future roadmap discussions by partnering closely with product teams
Identify training needs for the customer and help orchestrate training/boot camps for the customer
Work cross-functionally both internally and within customer organizations to provide and implement operational solutions on subjects not limited to product adoption and value expansion
Partnering cross functionally with product teams to influence product priorities
Act as the 'voice of the customer', identifying areas for improvements and implementing strategies to enhance customer success and influence product roadmap
Resolve customer escalations by coordinating with internal teams, ensuring timely and effective solutions while maintaining customer relationships
Collaborate with cross-functional teams to drive product resolution and address technical challenges
Travel up to 20% internationally, as needed

Minimum Qualifications

6+ years of experience in a Technical Account Management or similar role, in an enterprise technology product context
Demonstrated authoring and communication skills in English and Portuguese through demonstrated experience in Latin America markets
Proven track record of success through relationship management skills, communicating effectively with both technical and non-technical audiences at all organizational levels
Experience working with cross-functional teams, including sales, marketing, and product development
Demonstrated problem-solving skills through strategic thinking and creativity
Experience in providing strategic insights and technical consultancy to influence the product roadmap based on customer needs and industry trends
Proven track record of handling customer escalations effectively by collaborating with internal teams to deliver prompt and satisfactory resolutions

Preferred Qualifications

Experience working with AI-powered tools, virtual assistants or any other Large Language Model-based applications in the context of using AI to improve productivity experience strongly preferred
Familiarity with Meta's suite of products and services
Experience managing time-sensitive projects through to completion while balancing evolving priorities and a broad range of stakeholders

For those who live in or expect to work from California if hired for this position, please click here for additional information. About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
$८९,०००/year to $१,२९,०००/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

","hiringOrganization":{"@type":"Organization","name":"Meta","sameAs":"https://www.meta.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin, TX | Menlo Park, CA | New York, NY","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":2,"item":{"@type":"JobPosting","title":"Portuguese Speaking Behavior Technician","datePosted":"2025-07-18","description":"

We are looking for enthusiastic individuals to join our team as Behavior Technicians. As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism.

In this role, you will work one-on-one with children, implementing individualized behavior intervention plans under the guidance of a Board Certified Behavior Analyst (BCBA). You will use evidence-based techniques to teach communication, social, and daily living skills while reducing interfering behaviors.

We are looking for candidates who are passionate about helping children with autism reach their full potential. You will need to be patient, compassionate, and able to work well in a team environment. We will provide comprehensive training so that you are equipped and empowered to help each child, even if you don’t currently have experience. Children can be unpredictable and potentially confrontational, so this role is not for the weak of spirit, mind, or body. Part of the joy of working with kids is exercise! Our clients move, so you need to be comfortable standing, walking, sitting, grasping, reaching, bending, kneeling, crouching, squatting, lifting, and at times carrying children or objects that weigh up to 50 pounds.

At the end of each day, you will go home knowing that you have made a meaningful impact on the life of a child and their family. Join us and become a part of a dedicated team that is changing lives for the better. Apply now to start your journey as a Behavior Technician with us!

Pay Range: $16 - $19

Requirements:

Passionate about helping children with autism.
Patient, compassionate, and able to work well in a team.
18+ years of age
High school diploma or GED
Ability to obtain a CPR, First Aid Certification and Tuberculosis test (if you haven’t had one in the last year)
Ability to pass a pre employment background check
Ability to move in various positions (sit, squad, bend, etc.)
Ability to lift and carry up to 50 pounds
Registered Behavior Technician Certification required within 45 days of completing onboarding requirements

Perks of Working at Centria:

Structured career path in the field of Behavioral Analysis
Discounts to hundreds of retail partners via our Benefit Hub
Access to Centria’s Employee Assistance Plan with benefits around mental health and counseling
Early wage access to employees through Rain - Work today, get paid tomorrow with Rain!
Unlimited opportunities to make an impact in the life of a special needs child

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. This pay scale range is the full range of potential wages Centria Autism reasonably expects to pay for employees with this job title and this pay scale range varies dependent on job qualifications, performance, experience, and/or seniority. This range should not be interrupted to mean that Centria Autism currently employs any employees with this job title at the bottom or top of the pay scale range. Centria reserves the right to amend this job description at any time, with or without written notice.

","hiringOrganization":{"@type":"Organization","name":"Centria Autism","sameAs":"https://www.centriahealthcare.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Richmond, Virginia, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":3,"item":{"@type":"JobPosting","title":"Portuguese Speaking Travel Agent","datePosted":"2025-07-16","description":"

Who we are

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, Gotogate & Flightnetwork and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3000 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Greece, India, Canada, Poland and Uruguay, with the Greek office being one of the largest, hosting around 650 employees working from the center of Athens for the rest of the world.

Join us and start as Portuguese Speaking Travel Agent in the Customer Care team!

Position Overview

As a Travel agent, you will assist our clients in completing their travel itineraries over the phone, emails and social media requests while handling our reservation systems. Another vital aspect of the Travel Agent position is to promote and sell our flight add-on products as a natural extension of conversation with the customer. Our intention is to provide a more complete service to our customers by traveling with peace of mind and security.

In order to ensure a flawless and positive customer experience, all our agents have a friendly attitude and enjoy helping others!

Position reports to a First Line Customer Care Team Leader.

Responsibilities

Receive & process incoming calls, emails & social media requests
Ensure & provide quality of service to customers. i.e. handle inquiries & complaints from customers in a professional manner
Manage flight cancellations, rebookings and force majeure situations
Develop & recommend changes to existing methods & procedures to increase accuracy, efficiency & responsiveness of the Customer department as a whole
Report technical issues, customers’ complaints and other problems

Requirements

Native/Fluent level of Portuguese (oral and written)
Good knowledge of English
Experience in the customer service sector
Ability to learn and adapt to new software technologies
Excellent communication skills and a can-do attitude
Quality focus and multitasking in a fast-paced environment

Nice to Have

Experience in working with KPIs
GDS knowledge (Amadeus or Sabre)

Benefits

We are looking for people who would make the world smaller for travelers but want a bigger world of opportunities for themselves. With us you can enjoy:

Standard working schedule Monday - Friday (morning shifts)
Competitive salary combined with customized incentives’ program
Extensive training providing GDS Certification (Amadeus, Sabre etc)
Hybrid working environment - having the opportunity to work both remotely and at the office enabling you flexibility! #LI-Hybrid
Health Benefits - Through partners we offer a private health insurance plan. We also offer the possibility to use 2 extra medical leave days in case of need
Monthly ticket restaurant card - to spend in one of the thousands affiliated restaurants, cafes, stores or supermarkets across Greece.
Office in the City – We sit on bright, large floors (over 4000㎡!) in central Athens. Just a short walk from the Ambelokipi Metro station
We have a relaxed & fun work environment where you can enjoy free breakfast, coffee/tea, play ping pong or video games and enjoy various discounts
We also like to schedule company/department/team activities and events outside the office space!

Click here to meet our team!

Diversity disclaimer: At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.

#LI-KS2

","hiringOrganization":{"@type":"Organization","name":"Etraveli Group","sameAs":"https://www.etraveligroup.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Athens, Attica, Greece","addressCountry":"Greece","addressRegion":"Europe"}}}},{"@type":"ListItem","position":4,"item":{"@type":"JobPosting","title":"Portuguese Speaking Behavior Technician","datePosted":"2025-08-07","description":"

Pay Range: $20 - $29

Requirements:

Passionate about helping children with autism.
Patient, compassionate, and able to work well in a team.
18+ years of age
High school diploma or GED
Ability to obtain a CPR, First Aid Certification and Tuberculosis test (if you haven’t had one in the last year)
Ability to pass a pre employment background check
Ability to move in various positions (sit, squad, bend, etc.)
Ability to lift and carry up to 50 pounds
Candidates must obtain a Registered Behavior Technician Certification after completing onboarding
Bilingual in Portuguese

Perks of Working at Centria:

Structured career path in the field of Behavioral Analysis
Discounts to hundreds of retail partners via our Benefit Hub
Access to Centria’s Employee Assistance Plan with benefits around mental health and counseling
Early wage access to employees through Rain - Work today, get paid tomorrow!
Unlimited opportunities to make an impact in the life of a special needs child

","hiringOrganization":{"@type":"Organization","name":"Centria Autism","sameAs":"https://www.centriahealthcare.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Marlborough, Massachusetts, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":5,"item":{"@type":"JobPosting","title":"Portuguese Speaking Behavior Technician","datePosted":"2025-08-14","description":"

Pay Range: $20 - $29

Requirements:

Passionate about helping children with autism.
Patient, compassionate, and able to work well in a team.
18+ years of age
High school diploma or GED
Ability to obtain a CPR, First Aid Certification and Tuberculosis test (if you haven’t had one in the last year)
Ability to pass a pre employment background check
Ability to move in various positions (sit, squad, bend, etc.)
Ability to lift and carry up to 50 pounds
Candidates must obtain a Registered Behavior Technician Certification after completing onboarding
Bilingual in Portuguese

Perks of Working at Centria:

Structured career path in the field of Behavioral Analysis
Discounts to hundreds of retail partners via our Benefit Hub
Access to Centria’s Employee Assistance Plan with benefits around mental health and counseling
Early wage access to employees through Rain - Work today, get paid tomorrow!
Unlimited opportunities to make an impact in the life of a special needs child

","hiringOrganization":{"@type":"Organization","name":"Centria Autism","sameAs":"https://www.centriahealthcare.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Marlborough, Massachusetts, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":6,"item":{"@type":"JobPosting","title":"Solutions Manager - Portuguese Speaking","datePosted":"2025-08-15","description":"

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

At Visa, we are passionate about making a difference. We lead the way in disrupting fraud from multiple vectors. In this role you will be joining an exciting, innovative business new to the Visa family.

At Featurespace, we strive to be the world’s best software company at protecting our clients and their customers from fraud attacks. We do that with personality, heart and professionalism, cultivating an innovative, fun and positive team atmosphere where everybody can contribute to solving our clients’ problems in new, innovative ways. We are always seeking to be the best at what we do and make our customers smile.

The Opportunity

In your role as Solutions Manager you will help us achieve our goals and deliver success on behalf of our customers by:

Scoping and Designing the best solutions for clients based on our unique ARIC platform
Acting in a lead role between technical and commercial teams and the customer
Providing good quality input to POCs, opportunities and RFXs including writing proposals, delivering presentations, customised demos, workshops and scoping sessions
Driving opportunities through the sales stages until internal handover to delivery. This will require management of expectations and timescales using negotiation skills and stakeholder management to overcome varied challenges to ensure opportunities stay on track
Creating a compelling vision during pitches to senior managers and stakeholders on the customer side during meetings, workshops and presentations. This will entail adapting the material and demonstration to suit the audience
Attending conferences including representing the company at a stand, presenting and demonstrating the product to assist in lead generation and gathering market intel
Building strong relationships with clients and seen as a trusted advisor on fraud and risk solutions
Providing enablement, support and training to the commercial team and following opportunities through to closure and subsequent delivery
Staying up to date with fraud trends and mechanisms to combat these within the industry and maintain market awareness of competitors and their capabilities towards an informed pitch

This role requires fluent proficiency in both Portuguese and English.

Responsibilities

As a company we hire people with a willingness to adapt to a variable role, so along with the key responsibilities below, we ask for ownership of any other duties as required

Responsible for helping the sales team plan how to win over customer stakeholders
Able to translate the necessary outcome of a meeting into tasks and can orchestrate all the work needed for preparation, execution and follow-up
Takes full ownership of how deals and RFPs affect FS, ensuring all content is aligned to our strategy
Able to escalate and resolve issues that arise
Able to proactively engage with customer stakeholders to win them over
Can handle detractors and win them over with strong communication and diplomacy skills
Can steer customers towards a better solution for FS when custom requirements need to be managed
Seen as a trusted advisor by senior internal stakeholders. Involved in internal strategy decisions and initiatives that improve the company
Able to educate team members on how to communicate to senior stakeholders
Identifies and champions improvements needed in training and team processes. Creates content, designs agendas, coordinates the attendees and ensures actions are completed
Proactively assists with new starter training. Mentors and trains new starters and more junior team members

Skills and Experience

Must haves

Experience working alongside a commercial or technical team or experience working client side either at a bank or insurance company
Strong academic background (Technology or Scientific degree)
Excellent written and verbal communication in Portuguese and English, as well as good presentation skills
Interest in fraud domain and detection strategies
Basic understanding of analytical techniques including statistical modelling and Machine Learning
Technical awareness as part of software sales discussions e.g. operating systems (Linux), cloud computing (Azure, AWS), data types (CSV, XML, JSON) and database technologies & storage
Strong ability to engage with different roles in the internal business such as sales, accounts, technical, SME’s
Prioritizing high and changeable workloads towards ensuring internal and external deadlines are met

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications
\n5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
\n
\nPreferred Qualifications
\n6 or more years of work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
\nUniversity Recruiting MBA/ PhD without experience

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

","hiringOrganization":{"@type":"Organization","name":"Visa","sameAs":"https://visa.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Sao Paulo, BRAZIL, Brazil","addressCountry":"Brazil","addressRegion":"South America"}}}},{"@type":"ListItem","position":7,"item":{"@type":"JobPosting","title":"Global Payroll Specialist - Portuguese Speaking","datePosted":"2025-07-18","description":"

\nEbury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we’ve grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You’ll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry.\n

Global Payroll Specialist

Ebury León - 4 days in the office and 1 day of home office per week

We are looking to broaden our Global Payroll team with a new team member who can help out to support our Portuguese speaking locations.

About the role:

End to end processing of bi-monthly and monthly payrolls as part of a small team.
Analysis and documentation of each countries control framework and payroll processing guidance.
Ad hoc project support.
Manage relationships with various stakeholders (i.e., Finance, HR, etc.) and the payroll provider to ensure end-to-end process excellence.
Ensure compliance with statutory regulations and company policies
Performing reconciliations and audit tasks for monthly payrolls.
Stay up to date with local payroll regulations.
Support Finance teams with month-end close and reporting activities.
Regularly review payroll processes and procedures to ensure efficiency and reliability.
Attend to all escalated and critical payroll related issues on a timely basis.

Candidate profile:

At least 3 years’ experience of processing payroll across multiple countries.
Experience of working with a global payroll provider/system
Experience in working with manual processes undergoing automation transformation
Process documentation and control framework building/writing
Ability to take ownership of payroll processes;
Problem solving mindset & positive attitude;
Excellent organizational skills and ability to multitask.
Excellent language communications skills in English and Portuguese, Spanish is nice to have
Advanced Excel (pivot tables, v-lookup and other formulas)

#LI-LK1

#LI-HYBRID

About Us

Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.

Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family.

Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.

None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector.

At Ebury, we’re committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We’re proud to have active employee networks and ESG initiatives that reflect our inclusive culture, including our Women’s Network, LGBTQIA+ Network, and Veterans Network. These communities provide spaces for connection, mentorship, advocacy, and collaboration across our global teams.

We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future.

Please submit your application on the careers website directly, uploading your CV / resume in English.

","hiringOrganization":{"@type":"Organization","name":"Ebury","sameAs":"https://ebury.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"León","addressCountry":"Nicaragua","addressRegion":"North America"}}}},{"@type":"ListItem","position":8,"item":{"@type":"JobPosting","title":"Global Payroll Specialist - Portuguese Speaking","datePosted":"2025-07-18","description":"

Global Payroll Specialist

Ebury Málaga - 4 days in the office and 1 day of home office per week

We are looking to broaden our Global Payroll team with a new team member who can help out to support our Portuguese speaking locations.

About the role:

End to end processing of bi-monthly and monthly payrolls as part of a small team.
Analysis and documentation of each countries control framework and payroll processing guidance.
Ad hoc project support.
Manage relationships with various stakeholders (i.e., Finance, HR, etc.) and the payroll provider to ensure end-to-end process excellence.
Ensure compliance with statutory regulations and company policies
Performing reconciliations and audit tasks for monthly payrolls.
Stay up to date with local payroll regulations.
Support Finance teams with month-end close and reporting activities.
Regularly review payroll processes and procedures to ensure efficiency and reliability.
Attend to all escalated and critical payroll related issues on a timely basis.

Candidate profile:

At least 3 years’ experience of processing payroll across multiple countries.
Experience of working with a global payroll provider/system
Experience in working with manual processes undergoing automation transformation
Process documentation and control framework building/writing
Ability to take ownership of payroll processes;
Problem solving mindset & positive attitude;
Excellent organizational skills and ability to multitask.
Excellent language communications skills in English and Portuguese, Spanish is nice to have
Advanced Excel (pivot tables, v-lookup and other formulas)

#LI-LK1

#LI-HYBRID

About Us

Please submit your application on the careers website directly, uploading your CV / resume in English.

","hiringOrganization":{"@type":"Organization","name":"Ebury","sameAs":"https://ebury.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Málaga","addressCountry":"Spain","addressRegion":"Europe"}}}},{"@type":"ListItem","position":9,"item":{"@type":"JobPosting","title":"Customer Success Associate (Portuguese speaking)","datePosted":"2025-07-02","description":"

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them

What You’ll Do:

Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention.
Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience
Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently
Act as an advisor to customers to ensure they’re leveraging the solution effectively
Monitor and identify usage trends to uncover renewal risks and support greater adoption rates
Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal)

Who You Are:

Fluent in Portuguese
Customer-minded, always trying to provide the most value possible
Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success.
A strong communicator (written and verbal) with excellent attention to detail
Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activities
Experienced, 1+ years in a customer account facing role and desire to grow a career in Customer Success
Passionate about building long term and lasting relationships

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

Best-in-breed onboarding
Sales training in MEDDIC and Command of the Message
An inclusive company culture, opportunity to join our Community Guilds
Intra-departmental mentor and buddy program for in-house networking
Continuous professional development, product training, and career pathing
New hire stock equity (RSU) and employee stock purchase plan (ESPP)
Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:$54,000—$72,000 USD\n

About Datadog:

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

\n\n

Equal Opportunity at Datadog:

Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Your Privacy:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.

","hiringOrganization":{"@type":"Organization","name":"Datadog","sameAs":"https://www.datadoghq.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Boston, Massachusetts, USA","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":10,"item":{"@type":"JobPosting","title":"Product Specialist - CDMX (Portuguese Speaking)","datePosted":"2025-07-18","description":"

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Product Specialist

\nWhy We Have This Role\n \nQualtrics leads the way in Experience Management—one of the fastest-growing tech categories—as a Product Specialist you will be at the forefront of this global movement. Our SaaS platform is used to help some of the largest organizations in the world drive action with pre-built experience management (XM) programs and projects that anyone can use.\n \nHow You’ll Find Success\n\n

Become the technical subject-matter expert on the Qualtrics platform
Deliver exceptional customer experiences
Take initiative and get things done to achieve resolution for our customers
Work well in teams - partnering with managers, cross functional teams, and teammates
Demonstrate a growth mindset and a bias for continuous improvement

\n\nHow You’ll Grow\n\n

Your analytical skills are critical as you respond to clients (including Fortune 500 employees, tenured professors, and small business owners) via phone, email, or chat
The one constant about Qualtrics is progress - you regularly adapt and learn as our products and technologies change
We have an open office environment here at Qualtrics, so you collaborate with fellow product specialists to find solutions for both our customers and our processes
Help companies achieve their business/company goals, through your exceptional troubleshooting and technical expertise
Improve your qualifications/technical skills (HTML, Javascript, CSS)
Learn more about a day in the life of our Product Specialists.

\n\nThings You’ll Do\n

Staff a 24/7, in-office technical support team, resolving technical issues for global customers in both English and Spanish.
Use your analytical and problem solving skills to respond to technical support needs
Work with customers ranging from grad students to Chief Marketing Officers
Help companies from startups to the Fortune 500 across all industries identify solutions to achieve their business goals
Constantly learn and adapt as our products and technologies change
Work with your team to solve customer questions in an in-office environment three days a week
Monday through Friday, 9am-5pm (includes a meal break). There is some flexibility with these schedules & subject to daylight savings time.
Return to Office 3 Days a Week
Some overtime staffing required\n
- Holiday coverage
- Weekend coverage
- Standard overtime
\n
Extra staffing calendar will be scheduled 1 month in advance, and will be compensated with a day in lieu
Support global customers through phone, chat, and email ticketing system

\nWhat We’re Looking For On Your Resume\n

Minimum Requirements:

Professional working proficiency in Portuguese is a must
Bachelor’s degree
Hard-working self-starter
Excellent analytical skills.
Ability to communicate and teach complicated concepts.
Detail-orientation with an ability to prioritize and meet deadlines.
Interest in Technology/SaaS industry.

Preferred Requirements:

Professional working proficiency in Portuguese is a must
Technical or hard science major or minor.
Prior instructing, research, or tutoring experience.
Coding classes and/or coding skills (MATLAB, R, Python, VB, Java, CSS, HTML, etc.).

\nWhat You Should Know About This Team\n\n

You’ll know you are a top performer when you consistently receive top satisfaction scores from our clients.
You’ll become an authority in the Qualtrics product, which will ensure you can effectively help our customers with a mix of instructing and troubleshooting.
This is a highly collaborative role where you will engage with colleagues across the company. We are looking for team players who are excited about diving into ambiguity and solving tough problems.
Fun, inviting, and inclusive work environment

\n\n

Our Team’s Favorite Perks and Benefits

Competitive salary, performance bonuses, and savings investment account.
Quarterly reimbursement for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
Monthly allowances.
Experience bonus to be used for an “Experience” of your choosing every year.
Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.

\nThe Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.\n \nQualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.\n \nApplicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act\n \nQualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.\n \nNot finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.","hiringOrganization":{"@type":"Organization","name":"Qualtrics","sameAs":"https://www.qualtrics.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mexico City, Mexico","addressCountry":"Mexico","addressRegion":"North America"}}}},{"@type":"ListItem","position":11,"item":{"@type":"JobPosting","title":"Manager, Account Executive (Portuguese Speaking)","datePosted":"2025-08-05","description":"

Company Description

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

As a manager, account executive you will be part of a multi-disciplinary team responsible for a portfolio of clients. You will lead the strategy development, and are accountable for the execution of the strategy with the portfolio of clients by collaborating across a several functional areas. A high degree of commercial and technical acumen is required along with demonstrated ability to drive strategic objectives to closure.

\nJob Scope

Lead a portfolio of clients by developing and maintaining the relationship between Visa and the member
Contribute to development, production and implementation of initiatives outlined in Country plans
Drive short- and long-term strategic goals for clients
Understand and clearly articulate how Visa's new payment tools and technologies will drive commercial value to our clients
Follow global industry and local market trends, to package relevant insights and solutions to Visa's clients
Support in identifying size and in closing new business opportunities by analyzing client's market positioning, product profile and strategy, enabling Visa's functional teams to customize relevant solutions to fit identified needs
Work with clients and Visa functional teams on ways to drive business value by offering advice on the development of target markets, product development, analytics and relevant best practice
Evaluate competitive actions with respect to the local market and recommend appropriate action
Attend to client queries and issues, and provide timely and efficient solution
Ensure clients compliance to service levels, integrity of service records and efficient resolution of complaints
Provide periodical reports (Weekly/Monthly or quarterly ) as agreed with Country Manager
Regular market sales/client visits
Co-ordinate with other Visa departments in order to successfully implement the country plans
Complete ad hoc project/research and presentation work and other relevant initiatives
Organize and execute events related to corporate hospitality in the relevant markets including budgeting, costing and coordination with external event management companies.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

• Minimum of a Degree required with focus on financial management, accounting, business strategy and/or economics.
\n• 6+ years of professional experience in retail/transactional banking or payments. Direct card
\nexperience is strongly preferred.
\n• Previous consulting experience would be beneficial
\n
\nSkills and Competencies
\n• Ability to demonstrate strong negotiation skills
\n• Strong commercial skills and ability to put together deals
\n• Bilingual proficiency in English and French (spoken and written) is required
\n• Ability to demonstrate sound business judgment with long-term view
\n• Strong analytical skills (ability to derive insight from data and make recommendations)
\n• Excellent sales, account management, project management, presentation,
\nstrategic planning and budgeting skills

Additional Information

","hiringOrganization":{"@type":"Organization","name":"Visa","sameAs":"https://visa.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Luanda, Luanda Province, Angola","addressCountry":"Angola","addressRegion":"Africa"}}}},{"@type":"ListItem","position":12,"item":{"@type":"JobPosting","title":"Global Payroll Specialist - Portuguese Speaking","datePosted":"2025-08-04","description":"

Global Payroll Specialist

Ebury Málaga - 4 days in the office and 1 day of home office per week

We are looking to broaden our Global Payroll team with a new team member who can help out to support our Portuguese speaking locations.

About the role:

End to end processing of bi-monthly and monthly payrolls as part of a small team.
Analysis and documentation of each countries control framework and payroll processing guidance.
Ad hoc project support.
Manage relationships with various stakeholders (i.e., Finance, HR, etc.) and the payroll provider to ensure end-to-end process excellence.
Ensure compliance with statutory regulations and company policies
Performing reconciliations and audit tasks for monthly payrolls.
Stay up to date with local payroll regulations.
Support Finance teams with month-end close and reporting activities.
Regularly review payroll processes and procedures to ensure efficiency and reliability.
Attend to all escalated and critical payroll related issues on a timely basis.

Candidate profile:

At least 3 years’ experience of processing payroll across multiple countries.
Experience of working with a global payroll provider/system
Experience in working with manual processes undergoing automation transformation
Process documentation and control framework building/writing
Ability to take ownership of payroll processes;
Problem solving mindset & positive attitude;
Excellent organizational skills and ability to multitask.
Excellent language communications skills in English and Portuguese, Spanish is nice to have
Advanced Excel (pivot tables, v-lookup and other formulas)

#LI-LK1

#LI-HYBRID

About Us

Please submit your application on the careers website directly, uploading your CV / resume in English.

","hiringOrganization":{"@type":"Organization","name":"Ebury","sameAs":"https://ebury.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Málaga","addressCountry":"Spain","addressRegion":"Europe"}}}},{"@type":"ListItem","position":13,"item":{"@type":"JobPosting","title":"Global Payroll Specialist - Portuguese Speaking","datePosted":"2025-08-04","description":"

Global Payroll Specialist

Ebury León - 4 days in the office and 1 day of home office per week

We are looking to broaden our Global Payroll team with a new team member who can help out to support our Portuguese speaking locations.

About the role:

End to end processing of bi-monthly and monthly payrolls as part of a small team.
Analysis and documentation of each countries control framework and payroll processing guidance.
Ad hoc project support.
Manage relationships with various stakeholders (i.e., Finance, HR, etc.) and the payroll provider to ensure end-to-end process excellence.
Ensure compliance with statutory regulations and company policies
Performing reconciliations and audit tasks for monthly payrolls.
Stay up to date with local payroll regulations.
Support Finance teams with month-end close and reporting activities.
Regularly review payroll processes and procedures to ensure efficiency and reliability.
Attend to all escalated and critical payroll related issues on a timely basis.

Candidate profile:

At least 3 years’ experience of processing payroll across multiple countries.
Experience of working with a global payroll provider/system
Experience in working with manual processes undergoing automation transformation
Process documentation and control framework building/writing
Ability to take ownership of payroll processes;
Problem solving mindset & positive attitude;
Excellent organizational skills and ability to multitask.
Excellent language communications skills in English and Portuguese, Spanish is nice to have
Advanced Excel (pivot tables, v-lookup and other formulas)

#LI-LK1

#LI-HYBRID

About Us

Please submit your application on the careers website directly, uploading your CV / resume in English.

","hiringOrganization":{"@type":"Organization","name":"Ebury","sameAs":"https://ebury.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"León","addressCountry":"Nicaragua","addressRegion":"North America"}}}},{"@type":"ListItem","position":14,"item":{"@type":"JobPosting","title":"Customer Success Manager, Portuguese Speaking","datePosted":"2025-08-11","description":"

About the Role:

Grade Level (for internal use):

The Team: You will be part of the EMEA Customer Success team part of the Customer Excellence team at Commodity Insight (CI). Part of the wider Customer Experience team at CI, the team focuses on value, trust and delight: ensuring a smooth onboarding, education and enablement of our customers with our solutions. Through proactive and reactive customer engagement the team develops trust and relationship with clients focusing on their needs and goals.

Responsibilities and Impact:

Engage proactively with customers to understand their needs and ensure they derive maximum value from our solutions.

Successfully and promptly onboard customers and conduct remote and in-person training sessions to educate customers on our products and services as well as personalising the sessions based on customer needs and workflows.

Develop and maintain strong relationships with key stakeholders within customer organizations to drive product adoption and satisfaction.

Monitor customer usage data to identify opportunities for further engagement and value creation.

Serve as a trusted advisor, providing insights and recommendations to enhance customer experience and success. Be the voice of the customer to continue improving their experience.

Cross functional collaboration: innovate and partner across different functions to create seamless elevated customer experience. Close partnership with the Commercial team to drive alignment and customer success plans.

Proactive Support: anticipate customer challenges and address them before they arise/escalate.

Continual Learning: stay updated on select industry/market/regional trends and product developments to enrich customer engagements.

Promptly and accurately capturing customer engagement activities in Gainsight/Salesforce.

What We’re Looking For:

Basic Required Qualifications:

Candidates must possess the necessary work authorization to be eligible for employment without the need for sponsorship or assistance.

Fluency in both Portuguese and English is essential. The candidate must possess excellent verbal and written communication skills in both languages to effectively engage with clients and stakeholders.

Bachelor's degree in business-related discipline is preferred.

3+ years of experience in customer success, account management, or a similar role.

Proficiency in Gainsight, Salesforce or similar is an advantage.

Industry knowledge (energy, commodities, finance) is an advantage.

Strong communication skills, both written and verbal.

Proven ability to manage multiple accounts and projects simultaneously.

Ability to travel to meet clients.

About S&P Global Commodity Insights
At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.

We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping.

S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.

For more information, visit http://www.spglobal.com/commodity-insights.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

-----------------------------------------------------------

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. 

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

-----------------------------------------------------------

20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)","hiringOrganization":{"@type":"Organization","name":"S&P Global","sameAs":"https://www.spglobal.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"ZA - CAPE TOWN CLOCK TOWER PRECINT, South Africa","addressCountry":"South Africa","addressRegion":"Africa"}}}},{"@type":"ListItem","position":15,"item":{"@type":"JobPosting","title":"People Solutions Partner (Portuguese Speaking)","datePosted":"2025-08-11","description":"Provides a wide variety of HR services that align business needs and HR policies and procedures. Advises senior business leaders on workforce issues. Influences the design and implementation of Human Resources initiatives and programs to meet business needs. Provides oversight and guidance on day-to-day Human Resources operations.

Supports clients/customers and assists with functional projects under regular supervision. Has a general knowledge of the work group.

About Us

Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape.

Chevron markets Caltex® fuels, lubricants and other petroleum products in the Philippines. Our network of service stations, terminals and sales offices forms the backbone of our presence in the Philippines.

In March 2020, Chevron sold its 45% nonoperated interest in the Malampaya natural gas field. This was the first natural gas development and largest industrial project in the Philippines.

From the Philippines, we provide operational support for Chevron offices on five continents. The workforce supplies transactional, processing and consulting services in areas ranging from finance to information technology.

Chevron operates through two subsidiaries in the Philippines. Our Downstream company is Chevron Philippines Inc. We also operate a business processes support organization through Chevron Holdings Inc.

There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI).

CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines.

CHI has received various recognitions as a top employer: the 2022 Diversity Company of the Year; 2021 Asia’s Best Employer Brand Award; 2021 Global Best Employer Brand Award; 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards, and the 2018 Wellness Company of the Year at the same Asia CEO Awards.

CPI markets the Caltex brand of top-quality fuels, lubricants, and petroleum products through a network of service stations, terminals and sales offices.

At Chevron, we believe humanity can solve any challenge – including meeting the world’s energy needs of today, while advancing a cleaner energy tomorrow.

About the Role

We have an exciting opportunity for a People Solutions Partner (Portuguese Speaking). This role will be based in 6750 Building, Makati City, Philippines.

Responsibilities include, but are not limited to, the following:

Act as the first point of contact by performing the role of a virtual HR Business Partner, and provide support and guidance to employees and supervisors on workplace issues, ensuring they feel heard and valued to promote a positive work environment
Provide policy and benefit counsel specific to site, country, and payroll, and refer to vendors when appropriate.
Apply strong understanding of HR policies, services and programs in wide variety of situations with increasing complexity
Able to navigate complex and ambiguous cases by researching relevant precedent, policies, plan documentation, and exercising judgment
Maintain accurate records of employee interactions and resolutions, ensuring compliance with company policies and legal requirements
Develop solutions for unique business problems recognizing the intent of the policy and document it for future use
Develop deep understanding of the business site-specific context including regulations, culture, and policies

About You

We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated and talented individuals with a keen interest in the energy industry are encouraged.

Knowledge, Skills, and Experience:

Bachelor's degree in Human Resources, Business Administration, Psychology or a related field
Experience in supporting multinational client groups
Relevant HR certifications (e.g., SHRM-CP, PHR, CIPD) are a plus
Strong oral and written communications and interpersonal skills in both Portuguese and English
Minimum of 3 years of experience as an HR Business Partner, HR Generalist or related role
Experienced problem-solving and critical thinking skills to handle complex and ambiguous cases
Highly proficient in using knowledge of HR policies, benefits, and processes to resolve employee and supervisor issues
Must be proficient in English
Demonstrates exceptional verbal and written communication skills, consistently delivering outstanding customer service remotely through phone and various digital platforms
Strong interpersonal skills with the ability to build rapport and trust with employees
Highly flexible and willing to do shifts

Everything we do at Chevron is guided by our values and our commitment to The Chevron Way (https://www.chevron.com/about/the-chevron-way). At the heart of The Chevron Way is our vision to be the global energy company most admired for its people, partnership, and performance.

Participate in world-leading energy projects, advance your professional development and expand your career within an inclusive, collaborative and high-performing workplace.

Benefits:

Competitive salary
Allowances, medical and optical reimbursements
Health care coverage for you and your eligible dependents
Robust employee centered programs for health and wellness
Time-off to promote healthy work-life balance or to care for your family
Annual corporate incentive bonus when the company meets established goals
Recognition & awards program
Life insurance
Career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups.

At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent.  Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to equality in the workplace. 

Connect with us:    

Facebook   

Instagram    

Twitter    

Chevron participates in E-Verify in certain locations as required by law.

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Company Description

Minor Hotels is a global hospitality leader with over 560 hotels and resorts across six continents, a diverse portfolio of F&B businesses and a selection of luxury transportation services. With over four decades of experience, we build stronger brands, foster lasting partnerships, and drive business success by staying focused on what matters most to our guests, team members and partners.

Wherever your journey leads, Minor Hotels delivers exceptional experiences around the globe. Explore our history, meet the people behind our success and discover the values that shape who we are today.

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Nestled in some of the world’s most captivating locales – ranging from vibrant cities to sun-drenched, palm-fringed beaches – we craft unforgettable memories for every guest at each destination.

Anantara is inspired by the Sanskrit word meaning 'without end', and our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression. Our guests share this belief, seeking remarkable experiences and authentic connections that enrich their lives, whether they are travelling for leisure, business, or self-discovery.

Our journey began in 2001 with the opening of the first Anantara resort in Thailand’s renowned seaside town of Hua Hin. Since that day, we have expanded our presence into new corners of the globe, from pristine beaches and private islands to tranquil coastal retreats, ancient sites, and vibrant metropolises. Today, our portfolio of destinations encompasses Asia, the Indian Ocean, the Middle East, Africa, and Europe.

Our thoughtfully designed luxury hotels and resorts provide windows into the unique character of each location. Inside and out, travellers connect with the places, people, and stories that make each destination truly exceptional. Through personal experiences, guests curate a lifetime of memories as Anantara opens doors to unforgettable journeys filled with adventure and indulgence.

Anantara Kihavah Maldives Villas

Nestled within the Baa Atoll – a UNESCO Biosphere Reserve – Anantara Kihavah Maldives Villas is a private island sanctuary that epitomises natural beauty and barefoot luxury. Fringed by powder-white sands and a turquoise lagoon that melts into the horizon, our resort offers an extraordinary setting for both guests and team members.

Home to 80 expansive beach and overwater villas and residences, Anantara Kihavah is a place where rare encounters and curated moments define the guest experience – from snorkelling with manta rays and dining beneath the sea at our acclaimed underwater restaurant SEA, to gazing at the stars from the Maldives’ only overwater observatory.

As part of Anantara Hotels, Resorts & Spas – a globally recognised luxury brand founded in Thailand in 2001 – we are committed to delivering meaningful journeys through heartfelt hospitality and authentic discovery. At Anantara Kihavah, team members become part of a dedicated family, passionate about crafting unforgettable experiences in one of the world’s most inspiring destinations.

Job Description

As a Villa Host, you are required to maximize and exceed guest-s satisfaction by providing highly personalized, efficient and responsive service with attention to details, and anticipating guest-s needs. Take ownership and leadership of all villas assigned to you including supervising, directing, assisting and ensuring the cleanliness and maintenance of guest villas. Villa Host is instrumental to achieve our goal in providing the highest professional standards of service to our guests.

Qualifications

• Excellent communication skills
\n• Fluency in English and Spanish/Portuguese Speaking
\n• Minimum 1 year experience as a Butler/Villa Host
\n• A friendly and outgoing behaviour
\n• Proactive, resourceful and able to work independently
\n• Has strong decision making abilities

Additional Information

Experience the #PassionPoweredGrowth with us

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About Taskrabbit:

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.

Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

Taskrabbit is a remote-first company with employees distributed across the US and EU
5-time Best Places to Work in 2022 by BuiltIn. Including Best Companies in SF, Best Mid-Sized Companies, and Best Benefits
DataBird journal’s “Best Places” Best Companies for Diversity, #1 2019 and 2020
DataBird journal’s “Best Places” Best Companies for Women, #4 2019 and #1 2020

Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!.

As a Customer Service Advocate at Taskrabbit, you will embody our core competencies, creating a seamless and exceptional experience for every individual, be it a Client, Tasker, or Partner. Your approach is customer-obsessed, recognising the intrinsic value of each person and understanding that our business success is rooted in how we prioritise and treat everyone. You champion customer satisfaction with a perfect blend of urgency and genuine care, always emphasizing a customer-centric approach.

Responsibilities:

Customer Obsessed:

Prioritise and champion customer satisfaction, ensuring a personalised and caring approach in every interaction.
Recognise the unique needs and concerns of customers, contributing to a positive and inclusive environment.
Strive for the right balance of urgency and genuine care, demonstrating a commitment to putting the customer at the centre of every decision.

Insight/Metrics Driven:

Understand customer needs and preferences through direct interactions and feedback.
Use feedback to make informed decisions aimed at improving customer satisfaction.
Spot trends in customer inquiries and behaviour to better anticipate their needs.
Regularly assess and adapt your approach to ensure a positive customer experience.

Trusted Resource:

\n
- Demonstrate a high degree of ownership and disciplined curiosity in addressing customer concerns.
- Approach problem-solving with a solutions-focused mindset, proactively identifying and implementing effective resolutions.
- Serve as a trusted resource, ensuring optimal customer satisfaction and problem resolution through proactive measures and efficient solutions.
\n

We are looking for someone with:

Minimum of 1 year of experience in a customer service role.
Exceptional problem-solving skills, with the ability to navigate and resolve complex issues.
Strong sense of ownership and disciplined curiosity, driving proactive identification and implementation of effective resolutions.
Empathetic communication skills, with the ability to connect with customers on a personal level.
Demonstrated proficiency in communicating effectively and rapidly through both written and verbal channels.
Detail-oriented mindset with a commitment to delivering top-notch service.
Fluency in English &Portuguese is required.
Available full-time (40 hours / week).
Eligible to work in Poland, we will not support relocation for this position.

Shifts offered for this position are Central European Time (CET). Preference will be asked at time of interview, but cannot be guaranteed. Depending on business requirements your shift time or day off may change:

Compensation & Benefits:

At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. The annual gross pay for this position is 82,800 PLN. This is the base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits.

You’ll love working here because:

Taskrabbit is a Remote-First Company. We value flexibility and choice but also stay committed to regular in-person connection.
The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.

Taskrabbit’s commitment to Diversity and Inclusion:

An Active Commitment to Equity within our Company and Platform.

We are an inclusive community where all who share our mission and values belong. Our anti-racist culture actively strengthens the knowledge, understanding, and awareness of underrepresented experiences and our ongoing allyship commitment. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.

Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

","hiringOrganization":{"@type":"Organization","name":"TaskRabbit","sameAs":"https://www.taskrabbit.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote Poland","addressCountry":"Poland","addressRegion":"Europe"}}}},{"@type":"ListItem","position":18,"item":{"@type":"JobPosting","title":"Responsible Gaming Analyst - Portuguese Speaking","datePosted":"2025-08-19","description":"

Responsible Gaming Analyst: Protect Players, Shape the Future of Gaming!

What's in it for you?
If you're looking for a role where you can combine your passion for gaming with meaningful work, this is your chance to make an impact. As a Responsible Gaming Analyst, you’ll gain valuable experience in a fast-growing industry while developing expertise in player protection and compliance. You’ll be part of a supportive and collaborative team that values your insights and offers opportunities for professional growth. This role allows you to work with data, enhance your analytical skills, and contribute to creating a safer and more enjoyable gaming experience for players.

Your Role with Us:
In this role, you’ll analyse player data to detect signs of risky behaviour and ensure that the right measures are in place to support responsible gaming. You’ll monitor key player activity, review cases, and escalate concerns when necessary, ensuring that customers receive the appropriate guidance and assistance. Working closely with internal teams, you’ll help implement responsible gaming procedures and ensure compliance with industry regulations. Your ability to interpret data and spot trends will be key in maintaining a fair and transparent gaming environment. Staying informed about responsible gaming trends, particularly in Portuguese-speaking players, will also be an important part of your work.

Please Note: We believe in the value of in-person collaboration! This is a full-time, on-site role at our Melbourne CBD office, where you’ll work closely with our dynamic team to drive innovation and growth.

Who are we?
At Easygo we proudly stand as the parent company to a powerhouse of brands within the iGaming industry, including Stake.com, Kick.com and Twist Gaming.

Stake is the world's leading crypto casino, and leads the industry with a seamless online casino and sportsbook experience. Level up your online entertainment with Kick.com, the vibrant live streaming platform, which connects millions of gamers and content creators worldwide. All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games.

Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies.

Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of over 600+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.

Click play, on your career today!

What you will do:

Conducting risk reviews in identifying problem gambling markers of harm
Conducting high risk telephonic calls to customers experiencing effects of gambling harms
Escalations pertaining to responsible gambling from relevant stakeholders
Work together with AML & Account Management teams ensuring due diligence is carried out
Operating in an environment that requires 24/7 coverage (shift work will be required)
Translations: Conducting responsible gambling translations on an ad hoc basis

What you will bring:

Fluency in English and Portuguese, both verbally and in writing
6+ months of experience in compliance, risk analysis, or responsible gaming
Strong data-interpretation skills

Bonus points if you also have:

Sports & Gambling knowledge advantageous
Cryptocurrency knowledge would be advantageous
Proficient with Google Suite (Drive, Spreadsheets, Docs), Slack, Jira

Some of the perks of working for us:

Two full-time Baristas who will make you coffee, tea and fresh juices
Daily catered breakfast
Massage Wednesdays - we get professionals to do this!
Team budgets for lunches and activities to celebrate achievements
Fun office environment with pool tables, table tennis and all your favourite gaming consoles
State-of-the-art end-of-trip facilities
EAP access for you and your family
Learning & Development platform with over 9,000 courses
Paid volunteer day
Flexible working hours
Help yourself drinks fridges and snack shelves

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are passionate about providing a workplace that encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.

","hiringOrganization":{"@type":"Organization","name":"Easygo","sameAs":"https://easygo.io/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Melbourne, Australia","addressCountry":"Australia","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":19,"item":{"@type":"JobPosting","title":"Customer Success Manager - Boston (Portuguese Speaking)","datePosted":"2025-07-02","description":"

As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product.

What You’ll Do:

Partner with the sales team to ensure smooth transition and onboarding experience
Proactively build relationships with customers to create mutual trust
Successfully carry-out the full-sales cycle for any growth opportunities in existing customer accounts
Act as advisor to customers to ensure they’re leveraging the Datadog solution effectively
Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates
Collaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal)

Who You Are:

Fluent in Portuguese. Fluency in Spanish is a plus.
A strong communicator with excellent attention to detail
Motivated by building long-term and long-lasting relationships
Driven by the opportunity to make a visible impact with your work
5-7 years of experience in a customer account facing role
Customer-minded, always aiming to provide the most value possible
Excited by working in an ever-evolving and fluid solution focused environment
Experienced in negotiating contract terms and overcoming pricing objections without direct guidance for up-sell and cross sell activities

Benefits and Growth:

Best-in-breed onboarding
Sales training in MEDDIC and Command of the Message
An inclusive company culture, opportunity to join our Community Guilds
Intra-departmental mentor and buddy program for in-house networking
Continuous professional development, product training, and career pathing
New hire stock equity (RSU) and employee stock purchase plan (ESPP)
Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

The reasonably estimated yearly salary for this role at Datadog is:$86,000—$118,000 USD\n

About Datadog:

\n\n

Equal Opportunity at Datadog:

Your Privacy:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.

","hiringOrganization":{"@type":"Organization","name":"Datadog","sameAs":"https://www.datadoghq.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Boston, Massachusetts, USA","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":20,"item":{"@type":"JobPosting","title":"Customer Service Team Lead - (Portuguese Speaking)","datePosted":"2025-08-18","description":"

Company Description

Rank International (Part of Rank Group) is a leading online gaming operator in the Spanish markets with an expanding online and offline portfolio focused on bingo, casino and sports betting with 4 leading brands: YoCasino, YoBingo, YoSports and Enracha and soon we will be launching in Portugal!

Our goal is to provide entertainment to our customers with our websites and apps so that they can access our products from their mobile phones, tablets and computers. We offer our own bingo and slots software and also more than 2000 games from the best game providers. With offices based in Ceuta, Malta & Spain we always strive to bring joy and security to our customers. Additionally, we will be launching soon in other regulated markets!

Look at our careers site to find out more: https://careers.rank.com/

Job Description

Join our operations team in Malta! We are looking for a Customer Service Team Lead who speaks native Portuguese. You will play a vital dual role: ensuring excellent service delivery by actively handling customer contacts, while also supporting the operational management of a team.

This is a unique opportunity to be part of a brand-new team from day one - shaping processes, supporting agents, and establishing best practices for the Portuguese market. You’ll report directly to the Customer Service Team Manager based in Spain and serve as the first point of local leadership for your team in Malta.

Key Responsibilities:

Team Support and Supervision

Act as the local point of guidance for Customer Service Agents in Malta, providing day-to-day support and coaching.
Monitor team performance and provide feedback, escalating key matters to the Team Manager.
Support the Team Manager with planning shift schedules, coverage and holiday coordination.

Customer Interaction

Actively handle customer contacts across all channels (live chat & email) to ensure a high-quality service and lead by example.
Review and monitor contacts handled by the Portuguese team to ensure tone, quality and compliance standards are upheld.

Process and Quality Oversight

Support the setup, documentation, and optimisation of CS processes tailored to the Portuguese market.
Ensure consistent adherence to compliance, safer gambling and escalation procedures.
Help identify operational inefficiencies and suggest improvements.

Training and Onboarding

Assist in the onboarding and training of new Portuguese-speaking team members.
Maintain and share up-to-date knowledge of our products, promotions, tools and systems.

Collaboration

Serve as a bridge between the Malta-based CS team and the wider organisation, fostering communication and alignment.
Coordinate with the Team Manager and other stakeholders to ensure the needs of the Portuguese market are well addressed.

Qualifications

Qualifications

Native Portuguese speaker is essential. Fluency in English is also required & Spanish is a plus.
Experience in customer service preferably in the iGaming or digital sector.
Previous exposure to a leadership, mentoring, or supervisory role is desirable.
Confident handling live customer contacts across channels.
Some knowledge of systems like Zendesk or similar CRM is a plus.
Knowledge of Safer Gambling, compliance practices, and risk management is an asset.

Personal Qualities

Naturally supportive and collaborative, with a strong sense of accountability.
Proactive and hands-on, with a genuine interest in both service and team performance.
Leads by example, especially under pressure.
Comfortable in fast-paced, dynamic environments with the flexibility to adapt and grow.

Additional Information

You’re probably wondering outside of a fun, exciting and varied role – what else do you get? You’ll get a fantastic salary combined with some leading benefits. Wellbeing@Rank is important to us too... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you.

We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us.

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

#LI-MS1 #LI-Onsite

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

","hiringOrganization":{"@type":"Organization","name":"The Rank Group plc","sameAs":"https://www.rank.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"St. Julian's, Malta","addressCountry":"Malta","addressRegion":"Europe"}}}},{"@type":"ListItem","position":21,"item":{"@type":"JobPosting","title":"Portuguese-speaking Climate User Engagement Expert","datePosted":"2025-08-20","description":"

NORCAP’s mission is to improve aid to protect and empower people affected by crises and climate change. With expertise in the humanitarian, development and peacebuilding sectors, we collaborate with local, national and international partners on finding solutions that meet the needs of people at risk.

We do this by:

Supporting humanitarian, development and peacebuilding initiatives that protect and empower people.
Improving impact at the global and local level through joint projects with partners and stakeholders
Providing expertise and developing capacity that enable partners to meet the needs of people in fragile situations and crises.
Strengthening the global system that we are part of through support for leadership, coordination and policy development.
Building bridges between the humanitarian, development and peacebuilding sectors
NORCAP is part of the Norwegian Refugee Council.

Together with Norges Vel, NORCAP has initiated a long term project to strengthen food security for millions of consumers in Mozambique by increasing small-scale food producers’ productivity, market access, and climate resilience.

As a step in this work we are recruiting a Portuguese-speaking User Engagement Expert (Agrometeorology) for a one-year assignment with possible extension. This position will be based at Norges Vel offices in Maputo, Mozambique.

As our next User Engagement Expert, you will get to help improve communities' access to timely, accurate climate and weather services, and help them understand and interpret available weather services to support their decision making.

For more information about the project, please see the terms of reference in full.

Roles and responsibilities

As the User Engagement expert, you will take on the following responsibilities:

Mapping of the weather services and similar projects already present in Mozambique,
Market analysis of the region’s farmers’ appetite for risk, willingness to pay for climate services.
Assist in identifying and selecting collaborators for digital weather and agronomic info.
Map and analyse various elements of agricultural production in the target area under the specific climate hazards and risks, agriculture practices, inputs, etc of target communities.
Help to initiate a project that adapts and implements a weather forecasting service that give small-scale food producers' access to timely and accurate climate and weather information.
Supporting translation of climate information and services, season and sub-seasonal forecasts, short and medium-term projections, and scenarios for decision-making purposes with relation 5-6 main staple and cash crops.
Developing small-scale producers' engagement strategy in the use and uptake of climate and weather information services together with relevant intermediaries, local meteorological and research institutions etc.
Building partnerships and networks involving the Mozambique Meteorological Agency and agricultural extension services
Facilitate feedback and user support between climate and weather services producers and communities.
Design and support the design of a training curriculum covering key stakeholders in areas of climate risks and agriculture livelihoods.

Qualifications & Requirements

To excel in this role, candidates should possess the following qualifications and skills:

An advanced university degree in social/behavioural science (Communication for Behavioural Change, agrometeorology, Sociology, Anthropology, Psychology,) with an emphasis on strategic communication planning for behaviour development, participatory approaches, and research, training/facilitation and impact evaluation of communication interventions.
Experience in climate resilience agriculture supporting climate risk interpretation, and communication with solid skills in farm-level risk management through conducting qualitative and quantitative studies.
Training and experience in gender equality ,and Communicating with Communities (CwC), Accountability for Affected Populations (AAP), and Community Engagement and Accountability (CEA).
Training & experience in communication for development (C4D) and implementation in C4D, social mobilization and behavioural change.
Excellent communication skills, both written and verbal, with the ability to convey technical information to non-technical audiences.
Ability to work collaboratively in a team environment and engage effectively with stakeholders from diverse backgrounds

Experience and regional exposure with the following are an advantage

Training grassroots media in weather and climate reporting at the Regional Climate Centre level in Africa is essential.
Inclusive, people-centered design & and merging AI with Human Behavior in Weather and Climate issues.
Experience in community engagement and innovation in developing tools.
Familiarity with climate change concepts, adaptation strategies, and mitigation measures is advantageous.
Use of local languages, SMS, and grassroots meetings for weather and climate information.
Generate articles on users of weather and climate at the national and regional level.
High level English and Portuguese language proficiency is essential.

NORCAP Competencies

The main competencies of a NORCAP Expert are:

Building working relationships
Planning and organising
Adaptability
Resilience

\n\n \n \n

What we offer

In recognition of your expertise and contributions, we provide the following benefits and opportunities:

Rewarding work for a renowned global organisation
Access to a network of humanitarian, peace, and development professionals
Join NORCAP’s team of experts and be considered for future assignments elsewhere
A dedicated Staff Care Unit

How to apply

When submitting your application, kindly register in English your full employment history and education. Please include your full name as written in your passport. Uploaded CVs alone will not be reviewed.
NORCAP values diversity, equity and inclusion. We welcome applications from all qualified candidates, regardless of race, sex, sexual orientation, national origin, religion or disability.
NORCAP reserves the right to conduct a full background check on shortlisted candidates
Approved Health Certificate will be required prior to contract commencement and assignment
Feedback will be given to all applicants within four weeks after the closing of this advertisement.
Apply before 7th September 2025,11.59PM CET

","hiringOrganization":{"@type":"Organization","name":"Norwegian Refugee Council","sameAs":"https://www.nrc.no/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mozambique","addressCountry":"Mozambique","addressRegion":"Africa"}}}},{"@type":"ListItem","position":22,"item":{"@type":"JobPosting","title":"Technical Account Manager","datePosted":"2025-07-21","description":"

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The Technical Account Manager (TAM) is a trusted advisor to NiCE’s customers and will provide post-implementation support ensuring alignment with the customer’s priorities and NiCE’s business objectives. The TAM is responsible for maintaining a strategic relationship across all client business units influencing tactical and strategic activities to drive service excellence for designated accounts. The TAM is required to be a subject matter expert in the NiCE Solutions deployed for their designated clients and ensure maximum value is achieved from the NiCE solution.

You will play a crucial role by providing strategic technical guidance for the continuous monitoring and improvement in the Digital Evidence Management Transformation as well as providing technical best practices.

Our customers rely on the evidence and associated data that we capture and manage. Your primary role is to ensure that our customers can be confident that their solution is operating reliably when ingesting, managing, and sharing digital evidence.

How will you make an impact?   

Translate customers’ technical business goals into long-term strategies that leverage NiCE’s
Understand NiCE’s full solution and 3rd party integrations for designated accounts
Facilitate problem resolution across NiCE internal teams, driving actions, communication and RCA/Best Practices
Establish relationships and effectively communicate with key members of Customer’s technical team including management personnel.
Identify technical barriers to product adoption and partner with appropriate NiCE and Customer teams to optimize the customer experience and success.
Develop, implement and maintain standard practices for designated accounts aligned with the Global TAM operating model.
Oversee transition phase from implementation to ongoing customer support and maintenance. (documentation and report review, completed project sign-off, documented acceptance, updated internal sites with hand off materials)- Ensure post implementation adoption and success.
Communicate and advocate customer’s technical requirements and concerns to product management team R&D and other internal stakeholders
Lead Root Cause/Best Practice sessions with Customers and internally as required
As a 24x7x365 organization, on-call responsibilities may be required as well as occasional travel to customer sites.

Have you got what it takes?

Minimum of 3 years of proven experience in a customer facing technical role, preferably in SaaS or cloud services.
Outstanding communication skills, capable of engaging both technical and non-technical stakeholders.
Ability to support large, complex agencies.
Strong ability to use facts and data to influence decisions.
A service-oriented mindset with a customer-first
Ability to prioritize and make appropriate decisions.
Proven ability to meet deadlines and maintain quality standards.
Ability to interact effectively with all levels of management and customers.
Ability to work with minimal guidance or supervision in a time-critical environment.
Ability to be flexible and quickly adapt to changing business needs and processes.
Capable of creating. Interpreting, and acting oni reports, including summarizing detailed technical content for technical and non-technical audiences
Experience with scripting in Linqpad, Powershell or similar
Experience with basic querying of databases (Microsoft SQL) and Elastic Search
Experience in data migration and/or transformation
Knowledge of Entra ID single-sign-on, Windows and Azure server and client technology
Knowledge in cloud platforms (AWS, Azure, GCP, APIs, and networking
Ability to obtain security clearances (CJIS).
Bachelors degree or Masters Degree is preferred

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 8041
Reporting into: Director, Value Realization Services
Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Sofia Stars is an operational services company based in Sofia. We offer a range of solutions for online businesses, including R&D, Marketing, Customer Support, KYC, Risk, and Anti-Fraud services. With 300+ bright stars on our team, we deliver secure, reliable solutions with a touch of quality that shines. When you join us, you’ll be part of a place where ideas light up, and growth isn’t just a promise—it’s a journey.

❗️Please note that this role is office based for Sofia, Bulgaria (51, Blv. „Cherni Vrah“, Office „X“).

❗️If you need to be relocated, we take care of the process.

✅ Responsibilities:

✔️Keep records of all updates on the provider’s side;

✔️Resolving any cases arise while launching a provider to our company;

✔️Have developed deep communication ties with providers;

✔️Be fast and polite during communications with providers;

✔️Daily routine/current tasks from supplier or PMs;

✔️Connecting providers on our brands;

✔️Whitelist IP and Callback URLs interchange;

✔️Working with credentials from the providers;

✔️Adding credentials on all brands;

✔️Meeting the deadlines from the company and providers.

✅ Requirements:

✔️English at least intermediate level;

✔️Attention to details;

✔️Experience in IT company on position that requires communication with partners or clients;

✔️Teamwork skills.

✅ Nice to have:

✔️Knowledge of integration processes.

✅ Why Sofia Stars?

✔️Official employment and full medical insurance (including in-patient and out-patient care, maternity, dental, and annual health check-ups);

✔️Competitive salary and attractive bonus scheme;

✔️Working in a dynamic International company;

✔️Birthday celebration present;

✔️Ability for career and professional growth within the company;

✔️Sportscard (Multisport) – partly covered & team-building events and activities;

✔️Sunny, spacious office;

✔️Wedding and newborn gifts;

✔️Breakfast, food vouchers, fruits, and snacks available in the office.

Ready to shine? Let’s make it real.

","hiringOrganization":{"@type":"Organization","name":"Sofia Stars","sameAs":"https://www.sofiastars.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Sofia City, Bulgaria","addressCountry":"Bulgaria","addressRegion":"Europe"}}}},{"@type":"ListItem","position":24,"item":{"@type":"JobPosting","title":"Technical Account Manager","datePosted":"2025-07-21","description":"

Technical Account Manager

Banking Client HQ

Reporting to: Group Account Director

Hours: 0800-1700 Mon-Fri

Position Concept

As the post holder, you will be expected to have a detailed technical understanding of the installed MEP systems, contingency procedures and be proactive in coaching other members of your team to ensure capability is consistent within the team. The Technical Account Manager will also be expected to become familiar with all aspects of the administrative and compliance requirements of the contract and Integral/JLL process & procedures.

Working closely with the engineering team the Technical Account Manager will be accountable for the delivery of all day-to-day MEP activities, including the Specialist Vendors including corrective, planned and reactive MEP works and act as the technical support function for the team during these works. The Technical Account Manager will provide robust leadership of the team, motivating and driving the team to exceed expectations in customer service and operational excellence.

The Technical Account Manager will be responsible for supporting sector specific business development, to deliver efficient and effective service provision, in line with agreed budgets and service specifications. The Technical Account Manager will monitor and report on the quality and financial performance of all services within the scope of the accounts, to include innovation in service delivery, financial and commercial soundness.

Key Tasks

Duties to include:

Provide leadership of the engineering team, in delivering all contractually required outcomes including MEP Specialist Vendors.
Operate all systems within the facility in a competent, effective and efficient manner (including HV/LV Switching Operations). Making recommendations for improvement and providing concise technical reports when required.
The management control of all activities relating to the technical and efficient operation of the installed building systems including all MEP assets and compliance with statutory regulations.
Working closely with the engineering team you should ensure that for Specialist Vendors visits have been prepared and approved inline with Specialist Vendor X-Plans/Corrigo Schedules. All critical works will have Change Management approval prior to works.
Ensure the team and Specialist Vendors comply with the contractual service level agreements (SLA’s).
Take a leading role in the operation of the CMMS system, ensuring that MEP PPM, Reactive and Corrective Work Orders are accurately completed. Monitoring progress and managing the team performance to ensure compliance with expected outputs.
Attend weekly operations meetings, and other client meetings as requested, in conjunction with Monthly & Quarterly Report Meetings.
Completing the Monthly and Quarterly Engineering Reports ensuring that significant events or activities are noted. (Including MEP Asset Reliability Reports)
Ownership of engineering risk register and report on critical systems availability/asset reliability.
Review of engineering competency, skills gaps and future training, ensure contract is staffed by competent teams, ensuring post holders are fully competent and that effective succession planning arrangements are in place.
Compilation of critical incident & near miss reporting and after-action reviews for any critical incident.
Ensure all MEP planned/corrective/reactive maintenance is undertaken in line with requirements of OEM/SFG20 as a minimum.
Ensure all critical equipment operational issues are brought to the Customers attention immediately and provide all relevant reports with recommendations
Ownership of statutory compliance (Logbooks) and Integral/JLL Global and Regional Compliance Standards.
First Line Management of escalation of Specialist Vendor performance issues.
Ensure all technical / legislative updates are effectively communicated and implemented by the engineering team
Active participation in the site escalation process, including on-call and support in the event of MEP emergency response requirements.
Ownership of the financial performance of the account including the development of opportunities relating to projects.

Personal Specification:

Minimum of 5 years relevant experience in Critical Environments such as Banking HQ and Data Centres or Similar
HV/LV Authorised Person (Or the ability to attend the training required to obtain sign off by AE)
Electrical/Mechanical Engineering HNC or HND (Successfully completed apprenticeship in either)
C&G Pts. 1 & 2, equivalent or exceeds.
18th Edition IEE: Wiring and Installation.
IOSH Managing Safely (Or NEBOSH equivalent)
Excellent communication skills and the ability to deal with all levels of staff/management/customers.
Ability to lead, motivate and direct a small team of engineers and supervisors. Completed ILM3/5 or similar.
Enthusiasm & Proactive in achieving the highest standard of operation.
Have excellent IT and report writing skills.
Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.
Individuals who can demonstrate commitment and previous experience; but not meet all the required technical qualifications may be considered subject to Operations Directors approval.
Demonstrate a willingness to attend on and off-site training for MEP assets, this may require nights away from home due to the nature of the specialist training such as HV/LV Authorised Person Training
Advanced communication skills with a full understanding of customer needs & expectations
A high level of initiative, with drive to continuously improve the operation.
A smart presentable professional appearance
Ability to comprehend and act upon both verbal and written instructions
Integrity, honesty and punctuality is also expected
Collaborative Team Player, who works effectively to achieve common goals.

The above is a guideline to the role and is not intended to be fully inclusive or exclusive of the duties required. At times it may be requested additional tasks/responsibilities are undertaken at Integral Management request.

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Qualifications- Bachelor's degree in Computer Science, Engineering, or a related field.- Previous experience in technical account management, customer success, or consulting roles.- Strong understanding of database and distributed system-related products and technologies.- Excellent communication, collaboration, and problem-solving skills.- Ability to manage complex technical projects and prioritize competing demands effectively.- Certifications such as PMM Project Management Professional (PMP), PingCAP Certified TiDB Professional (PCTP), Oracle Certified Professional (OCP), and AWS Certified Solutions Architect - Professional, are a plus.- Experience working with enterprise customers and managing stakeholder relationships is a plus.
","hiringOrganization":{"@type":"Organization","name":"PingCAP","sameAs":"https://www.pingcap.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Malaysia","addressCountry":"Malaysia","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":26,"item":{"@type":"JobPosting","title":"Technical Account Manager","datePosted":"2025-07-19","description":"

About Us:
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.

How We Work:
At Proofpoint, you’ll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.

Corporate Overview

Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.

We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation cybersecurity.

Protection Starts with People. Proofpoint.

The role

This is a technical role in a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within the traditional IT and Security organization. Successful candidates will have an excellent technical and security software foundation, especially related to Linux, messaging, and cloud services, a proven track record of successfully interfacing with customers on both technical and non-technical levels, substantial experience driving concurrent projects and issues to completion with little direction, and above all, a passion for ensuring a top-quality customer experience.

Your day-to-day

Independently provide ongoing and proactive technical leadership and support to Proofpoint’s strategic customers with little direction.
Manage and monitor support interactions, serving as an internal advocate for strategic customers, responding to customer escalations, and proactively escalating when needed.
Direct crisis and incident response, working with the account team, technical support, operations and engineering teams to ensure timely resolution, while communicating effectively with customers.
Meet regularly with clients, both remotely and on-site, to review support interactions, system status, major issues, upcoming releases, and other pertinent items.
Create and deliver executive customer presentations that outline system performance, potential issues, ROI and suggested forward courses of action.
Develop deep understanding of customer’s business and operational needs.
Maintain deep practical technical knowledge of Proofpoint’s integration within the customer's environment, including network, security, systems administration, and messaging management.
Develop and oversee a comprehensive strategy to meet complex customer requirements utilizing Proofpoint’s solutions.
Provide proactive recommendations that support the customer's requirements, roadmap and ongoing technical needs. Identify and prioritize short term and long-term goals.
Plan and lead process improvement initiatives tailored to improve customer satisfaction with the services and interaction with the Proofpoint Team.
Plan, document, and identify risks and challenges for production changes that span multiple services or technologies.
Responsible for scheduling own time and for quality completion of multiple tasks within a varying environment of changing constraints.
Use independent judgment within broad parameters.
Designs and implements solutions to complex problems

What you bring to the team

4+ years of industry experience in a client/professional service, sales engineer, senior support engineer, IT operations management, or senior engineer role with exposure to multiple technology areas
Knowledge of data communication concepts and technologies, specifically email and networking knowledge of Linux, SMTP, and MySQL.
Working knowledge of Windows, Active Directory, and Microsoft Exchange.
Very strong customer service and excellent communications skills, both written and oral
A history of successfully leading and directing technical staff through crisis situations
Adaptable and willing to learn new technologies
Knowledge of project management and strong time management skills
Ability to effectively work in a team environment as well as independently

Why Proofpoint

Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We are a customer-focused and driven-to-win organization with leading-edge products—and many exciting reasons to join our team.

We believe in hiring the best, the brightest and cultivating a culture of collaboration and appreciation.

We are a diverse, multinational company with opportunities in all functions, and leaders that welcome candidates from all walks of life. Apply today and explore your future #LifeAtPFPT.

Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

• Competitive compensation

• Comprehensive benefits

• Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.

• Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.].

• Annual wellness and community outreach days

• Always on recognition for your contributions

• Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here https://www.proofpoint.com/us/company/careers. We can’t wait to hear from you!

","hiringOrganization":{"@type":"Organization","name":"Proofpoint","sameAs":"https://www.proofpoint.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Reading, England, United Kingdom","addressCountry":"United Kingdom","addressRegion":"Europe"}}}},{"@type":"ListItem","position":27,"item":{"@type":"JobPosting","title":"Technical Account Manager","datePosted":"2025-07-18","description":"

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.

As a Technical Account Manager, you will play a crucial role in serving as the bridge between our customers, Customer Success, and our product & engineering teams, ensuring smooth integrations, technical support, and expert consultation to optimize the value of the Gong Platform and Products.

We are looking for someone in one of the following markets to join our team: San Francisco, Salt Lake City, Chicago, or New York City.

RESPONSIBILITIES

Serve as a strategic technical advisor, helping customers plan and manage the technical aspects of key initiatives and integrations, such as rolling out initiatives or CRM enhancements.
Provide proactive guidance on best practices, potential risks, and solution design to ensure successful execution and long-term scalability.Maintain oversight of customer-filed support tickets, collaborating closely with Technical Support Engineers and R&D to ensure timely investigation, prioritization, and resolution of product issues.
Manage escalations for complex or high-priority cases, driving alignment and clear communication across internal teams.
Identify product limitations, advocate for workarounds or long-term solutions, and manage the lifecycle of feature requests in partnership with CSMs and Product teams.
Manage requests for custom engineering work, coordinating with R&D teams as needed.
Provide high-level guidance and troubleshooting for third-party integrations and assist with post-implementation CRM configuration and issue resolution.
Guide customers through the technical aspects of adopting new features, with tailored recommendations based on their unique business needs and use cases.
Ensure clear understanding of configuration options, dependencies, and best practices to maximize value and drive effective rollout.

QUALIFICATIONS

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2+ years of technical experience in customer-facing roles within SaaS organizations
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Proven track record of managing multiple concurrent technical projects and customer engagements
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Strong technical foundation in API integrations, database concepts, and software configurations
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Excellence in distilling complex technical concepts for non-technical audiences
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Experience working cross-functionally with Product, Engineering, and customer-facing teams
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Background in Technical Support, Technical Account Management, Customer Engineering, or Sales Engineering preferred
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Experience with CRM platforms (Salesforce/HubSpot) and enterprise software integrations
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PERKS & BENEFITS

We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
Mental Health benefits with covered therapy and coaching.
401(k) program to help you invest in your future.
Education & learning stipend for personal growth and development.
Flexible vacation time to promote a healthy work-life blend.
Paid parental leave to support you and your family.
Company-wide recharge days each quarter.
Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $89,600-$125,000

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

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Who We Are
Yuno enables any company to accept all available payment methods and manage fraud detection and prevention through a single integration. Our strength is in our people, founded by a team of experts in the payments and IT industries, Yuno has built a high-performance payment orchestrator. Our technology gives companies access to top payment capabilities, allowing them to engage customers confidently and manage global business operations seamlessly.

Shape your future with Yuno!
We are orchestrating the best high-performing team!If you are a Technical Account Manager ambitious and passionate about innovation, joining Yuno will allow you to transform your passion into real high-impact solutions. At Yuno, every role impacts the payment revolution.

🟣 How Yuno will challenge you• Leading discussions with senior leadership regarding technical and product strategy, incidents, trade-offs, and risk management.• Developing close relationships with customers to understand their business/operational needs and technical challenges, and helping them achieve the greatest value from our products.• Working with developers and senior engineers to provide advocacy and strategic technical guidance, helping customers plan and build solutions that proactively drive application health.• Collaborating with Product and Development teams to customize specific products for customers.• Monitoring the progress of product integrations and ramp-ups to ensure their success.

🟣 The skills you need
Minimum Qualifications• Fluency in both English and Mandarin• Minimum 2 years of experience in a technical account manager or integration engineering role, preferably in a fintech or payments industry.• Strong understanding of RESTful APIs, SOAP, JSON, XML, and other web services protocols and API management tools (e.g., Postman, SoapUI, Swagger).• Proficiency in Web fundamentals (HTML, CSS, JavaScript, RESTful API, Frameworks )Expertise in at least one of the server-side languages (Golang , Python, Node.js, others...) • Exposure to some of the server and database technologies (Apache, Nginx, ISS, MySQL, Oracle, PostgreSQL, MongoDB, etc.)
Preferred Qualifications• Experience with a ticketing system is a plus.• Excellent analytical, technical, problem-solving, and project management skills.• Exceptional organizational skills, with the ability to manage multiple activities and projects simultaneously.

🟣 What Yuno offers you• Competitive compensation• Remote work - You can work from anywhere!• Home office bonus - We offer a one time allowance to help you create your ideal home office.• Work equipment• Stock optionsHealth Plan, no matter where you are• Flexible Days off • Language, professional and personal growth courses","hiringOrganization":{"@type":"Organization","name":"Yuno","sameAs":"https://www.y.uno/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Shanghai","addressCountry":"China","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":29,"item":{"@type":"JobPosting","title":"Technical Account Manager","datePosted":"2025-07-18","description":"Octopus Deploy sets the standard for Continuous Delivery, empowering software teams to deliver value in an agile way. Over 4,000 organizations globally – including Ubisoft, ASOS, Xero, Stack Overflow, NASA, and Disney – rely on our Continuous Delivery, GitOps, and release orchestration solutions.
Founded in Australia in 2012, our team of over 300 Octonauts now spans the globe. We combine high growth and big ambitions with a sustainable, balanced working environment. Our revenue has grown consistently between 30–50% every year for the past 8 years, and we’ve been profitable for 10 out of the past 11 years. Octopus now provides the industry's most comprehensive Continuous Delivery solution for organizations operating at scale.
We’ve been remote-first since 2015 and work with an uncommon level of transparency. You can read our public handbook to learn how we work. We have a transparent approach to compensation that ensures people doing the same work with the same skill get paid the same, with well-defined career pathways. We foster a supportive, collaborative, and high-trust environment. We leave our job titles at the door and focus on doing what’s best for our customers and team. Our leaders never shy away from answering the tough questions at our all-hands calls or in 1:1s. We conduct interviews and onboarding virtually as part of being a remote-first company.
Octopus Deploy is seeking a Technical Account Manager to join our expanding team and support our most strategic customers in achieving deployment excellence. In this role, you’ll serve as a trusted advisor to enterprise clients, merging deep technical knowledge of modern deployment methods (such as GitOps and Kubernetes) with strong relationship-building abilities. You’ll help customers navigate complex challenges, ensuring they maximize value from Octopus while fostering long-term partnerships. One day, you might conduct a GitOps workshop; another, assist with a Helm chart or provide guidance on scaling Argo across regions. If you enjoy tackling difficult technical problems and impacting how organizations deliver software, this position is ideal for you.
To help our teams work together effectively, this remote position requires you to be located in Europe. We are currently able to hire within the Netherlands, Poland, Germany, France, Denmark, Switzerland, and Greece.
\n

A typical day might look like

Serving as the primary technical point of contact for our most strategic enterprise accounts.
Developing deep relationships with customer technical teams, from DevOps engineers to CTOs.
Proactively identifying opportunities to expand and deepen customer engagement with Octopus.
Advocating internally for customer needs and feedback to shape our product roadmap.
Guiding customers through complex Kubernetes deployment scenarios and architectural decisions.
Helping customers implement and optimize GitOps workflows using Octopus Deploy and Codefresh.
Conducting technical health checks and provide strategic recommendations for deployment pipeline improvements.
Liaising with our OSS team on Argo best practices and improvements.
Leading technical workshops, training sessions, and best practice consultations.
Troubleshooting complex deployment issues and coordinate with our engineering teams when needed.
Understanding customer business objectives and align technical solutions to drive measurable outcomes.
Collaborating with sales teams to identify expansion opportunities and support renewal processes.
Developing customer case studies and success stories to share with the broader community.
Being the customer’s voice in internal product planning and feature prioritization discussions.

You'll be a great fit for this role if you:

Have 5+ years in a technical customer-facing role such as Technical Account Management, Solutions Engineering, or Customer Success Engineering.
Are proficient in German and English (writing, speaking, and reading) with the ability to create technical documentation, runbooks, and customer-facing materials.
Demonstrate experience with Octopus Deploy or similar deployment automation tools.
Hold certifications in Kubernetes (CKA, CKAD) or cloud platforms are ideal.
Have a background in software development or system administration is a bonus.
Can show hands-on Kubernetes experience with the ability to troubleshoot deployments, configure networking, and advise on security best practices.
Can prove experience with GitOps implementation experience using tools like Codefresh, ArgoCD, Flux, or similar, with a track record of helping teams adopt these practices successfully.
Demonstrate problem-solving skills where you've diagnosed complex technical issues and guided customers to resolution.
Prefer a self-directed work style with proven ability to manage multiple customer relationships simultaneously while maintaining high service standards.
Exhibit a continuous learning mindset with examples of how you stay current with rapidly evolving DevOps tooling and practices.

Octopus has an internally open and transparent system for compensation. Any Octonaut can view the compensation for any role at any level. This ensures people doing the same work with the same skill get paid the same.

Benefits include a minimum of 25 days annual leave, up to 10 days of paid sick and carers leave, 12 weeks of fully paid parental leave with flexible return options, pension contributions of up to 5%, and stock options. Learn more.
Interview ProcessBelow is the interview process you can expect for this role. We know interviewing can seem daunting, but rest assured we designed our interview process to move quickly while still getting you all the information you need.
👋🏼Initial chat [30 min]Talent acquisition screen: Meet with your Talent Acquisition team and get a feel for what it would be like to be an Octonaut!
🧑‍💻 Hiring Manager chat [45–60 min]Hiring manager chat: Meet the hiring manager. This is a great opportunity to get to know each other. You should expect the hiring manager to ask questions about your professional background and goals. We welcome any questions you may have for us!
👥Team Member Technical chat [45–60 min]Team member technical chat: Meet your SE peers and revenue partners. We’ll discuss your technical talents and your experience working with customers. By the end of this call, you should have a great idea of what it’s like to work at Octopus, and we should also have a great idea of what it would be like to have you on the team!
💻 Technical Panel presentation [60-90 min] Final round chat: In this final round call, you meet cross-functional team members. You can expect a mix of leaders and individual contributors to join the chat. Show off your demo and presentation skills. Prepare and present a technical demo and discussion that highlights the value of how a technical solution solves a problem. We will give you some guidance on scenarios and expectations. By the end of this call, you should have a great idea of what it’s like to work at Octopus. We should also have a great idea of what it would be like to have you on the team! We’ll ask any final questions and encourage you to do the same.

Our public employee handbook is the best place to learn more about life at Octopus. It includes our values, how we structure teams, career progression, leave and benefits, and much more.
If you're enthusiastic about this position, even if you don’t meet all the criteria above, we wholeheartedly encourage you to submit your application. Our talent team is in-house, and we recognize that every individual brings something unique. We take the time to review every application and consider how you might add to the team.
We know your time is precious. If you apply, we promise to update you at least once per week about the status of your application and to give you clear expectations for each step in the journey.

Important Notice About Recruitment ScamsPlease be aware that individuals and organizations may attempt to scam job seekers by offering fraudulent employment opportunities under the name of Octopus Deploy or Codefresh by Octopus Deploy. These scams may involve fake job postings, unsolicited emails, text messages, or other communications claiming to be from our recruiters or hiring managers.
Octopus Deploy will never:• Ask for sensitive personal information, such as credit card details, bank account numbers, or other financial information during the recruitment process.• Request payment, fees, or purchases from job seekers.• Send checks for equipment purchases prior to employment.
Official Communication Channels:All communication from Octopus Deploy recruiters or hiring managers will come from official email addresses ending in @octopus.com. If you receive messages from other domains (e.g., name.sr.octopus.com or generic addresses like @yahoo.com), these are not from Octopus Deploy.If you are unsure about the authenticity of a communication claiming to be from Octopus Deploy, do not provide any personal or financial information and contact us immediately at recruitment@octopus.com.
Reporting FraudIf you believe you have been a victim of a recruitment scam, please report it to the appropriate authorities:United States: Federal Trade Commission (FTC)Europe: European Anti-Fraud Office (OLAF)New Zealand: NetSafeAustralia: Australian Cyber Security Centre (ACSC)
Signs of a Recruitment ScamBe vigilant about the following red flags:• The sender uses email domains that do not end in @octopus.com (e.g., name.sr.octopus.com or generic addresses like @yahoo.com or @hotmail.com).• Poor spelling and grammar in emails or official-looking documents.• Requests for payment, financial details, or fees to proceed in the hiring process.• Receiving a check and being asked to deposit it for equipment purchases before employment.• Contacting you through informal channels such as WhatsApp, particularly in the United States.• Pressure to act quickly or threats of losing the opportunity if immediate action is not taken.
We take fraudulent activities seriously and are committed to ensuring the integrity of our hiring process. Thank you for helping us protect our community and future Octonauts!

[Note to Search Firms/Agencies]Octopus Deploy does not compensate search firms for unsolicited assistance unless they have a written search agreement with Octopus Deploy and the requisition is position-specific. Any resumes, curriculum vitae and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Octopus Deploy will be deemed the sole property of Octopus Deploy and no fee will be paid in the event the candidate is hired by Octopus Deploy.
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Zoovu is a leading product discovery platform that helps brands and manufacturers deliver personalized, AI-driven commerce experiences across all digital touchpoints. Our platform powers search, configuration, guided selling, and conversational discovery for global enterprises. With an emphasis on turning complex product data into intuitive discovery journeys, Zoovu is redefining how people find and choose products in a digital-first world.

The Technical Account Manager (TAM) in the E-commerce sector plays a pivotal role as a key liaison between clients and the technical team, ensuring seamless integration, support, and optimization of technical solutions. The TAM acts as a strategic advisor, collaborating closely with clients to understand their business objectives and align technical solutions to meet those needs. This role demands a deep understanding of both the technical aspects of the product or service and the client's industry, facilitating effective communication and problem resolution.

Key Performance Areas (KPAs):

1. Client Relationship Management:

- Objective: Cultivate strong and strategic relationships with clients to understand their technical requirements and ensure satisfaction.

- Key Activities:

- Serve as the primary point of contact for clients, addressing inquiries and concerns.

- Conduct regular check-ins to understand evolving client needs and challenges.

- Collaborate with the technical team to deliver solutions that align with client expectations.

2. Technical Solution Optimization:

- Objective: Ensure the optimal functioning and performance of technical solutions to meet client goals and maximize value.

- Key Activities:

- Conduct technical assessments to identify opportunities for optimization.

- Collaborate with clients to implement updates and improvements.

- Proactively address technical issues to minimize downtime.

3. Cross-functional Collaboration:

- Objective: Facilitate seamless communication and collaboration between clients and internal technical teams.

- Key Activities:

- Act as a bridge between clients and technical teams, conveying client requirements.

- Collaborate with product development teams to incorporate client feedback into future releases.

- Ensure a smooth handover of projects from sales to technical implementation.

4. Client Education and Training:

- Objective: Empower clients with the knowledge and skills needed to effectively utilize technical solutions.

- Key Activities:

- Develop and deliver training programs to clients on the effective use of technical solutions.

- Provide documentation and resources to support client understanding.

- Stay abreast of industry trends to offer insights on optimizing technical solutions.

This Technical Account Manager role within the E-commerce sector is instrumental in building and maintaining strong client relationships, optimizing technical solutions, fostering cross-functional collaboration, and providing clients with the knowledge and support needed for successful implementation and utilization of technical offerings.

","hiringOrganization":{"@type":"Organization","name":"Zoovu","sameAs":"https://www.zoovu.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London, United Kingdom","addressCountry":"United Kingdom","addressRegion":"Europe"}}}},{"@type":"ListItem","position":31,"item":{"@type":"JobPosting","title":"Technical Account Manager","datePosted":"2025-07-15","description":"Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward.    With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. 
Position Summary:
We are searching for creative, passionate, Technical Account Management (TAM) professionals.
The Technical Account Managers (TAMs) at Perforce are responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction.
The TAM must be able to identify and drive the values that customers are getting from our solutions and create clear measurable objectives with them.
The ideal candidate is a positive self-motivated individual with extensive client-facing experience and a wide range of technical expertise.
The TAM is a highly motivated and adaptable individual who champions clients and advocates for them within Perforce. They are collaborative and enjoy working across teams to continuously provide customers with robust solutions to their most critical business challenges.
As a Technical Account Manager, you will be responsible for guiding our largest and most strategic clients. You will serve as the primary technical contact for assigned clients. You will engage deeply with our clients to understand their technical and business objectives, pain points and help drive business value leveraging Perforce products.
Our team is a high-performing group of technical professionals that are results-driven and client-focused. \n

Responsibilities

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers
Become a trusted Advisor by building partnership with both business and technical decision-makers.
The TAM must be able to articulate the company's technology and solutions positioning to both business and technical users
Analyze business needs and translate them into technical goals leading to powerful outcomes for our customers. Create success plans.
Mitigate and identify all technical and business risks of assigned accounts to ensure unified action plan is in place
Identify gaps and develop potential upsell opportunities within assigned accounts
Ownership of customer questions on technical and business-related issues
Deliver high-level and detailed value presentations
Perform technical assessments to gain a deep understanding of customer’s environments and their current implementation of Perforce products.
Represent ‘Voice of the Customer’ with Product, Professional services, Sales, and Support to ensure that client requirements and issues are addressed and resolved
Advocate for clients across internal Perforce teams. Drive innovation, roadmap influence, standard methodologies, and process improvement back into the client ecosystem.
Build knowledge within customer and internal groups though workshops, feature demos and knowledge sharing sessions

Requirements

Ideal candidate must be self-motivated with strong knowledge in the Software testing industry
3+ years of TAM experience with a bachelor's degree, preferably Computer Science or related field
Strong communication (oral and written), interpersonal and presentation skills
Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff
Organized and analytical, able to eliminate obstacles through creative and adaptive approaches
Experience in programming languages such as Java, JavaScript, Python, C Sharp
Strong experience with CI / Automation Technologies such as Appium, Selenium, Jenkins, Maven, TestNG, JMeter
Experience in Testing/QA is considered a strong advantage
Excellent written and oral communication skills
Ability to travel (25%)
Demonstrated ability to manage complex, multi-organizational projects
High organization ability: able to work and follow processes by instructions and methods

Competencies

Resourceful-willing to jump in, be agile/flexible, leverage existing resources to accomplish goals, ability to work independently
Team player-confident in collaborating with a diverse community of people and personalities across geographies, backgrounds, and professional abilities
Empathy and care for all stakeholders including employees, customers, partners, and guests

Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company. If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today! www.perforce.com
Please click here for: EOE & Belonging Statements | Perforce Software
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About us

SearchStax is a leading cloud-native search platform enabling web teams to deliver powerful search in an easy, fast, and cost-effective way. We are on a mission to make powerful search easy for enterprises across the globe. We are self-funded and profitable.

Our products are used by 600+ brand-name customers. The search market is growing fast. We feel we are uniquely positioned to continue to lead the search market for many years to come.

Our team is composed of smart, driven subject matter experts who love to collaborate and solve problems in new / creative ways. We value the importance of bringing diverse backgrounds and interests to the collaboration process. We prioritize work-life balance and strive to promote an energizing and healthy environment.

Our Values

Ownership
Lead humbly
Results focused
Customer Obsession
Embrace and drive change
Innovation and continual Improvement

About the Role

At SearchStax, our Technical Account Managers (TAMs) play a critical role in driving success for our largest and most strategic customers. Acting as both solution advisor and customer advocate, TAMs partner deeply with clients to align SearchStax’s solutions with their broader business and technical objectives.

This role goes far beyond issue resolution. Our TAMs engage in proactive discovery, build trusted relationships across technical and operational teams, and help customers architect and scale robust search solutions. From guiding best practices to addressing topics like performance, scalability, security, and recovery—TAMs serve as consultative partners, deeply embedded in each customer’s success journey.

As a subject matter expert in SearchStax and the broader enterprise search ecosystem (including Solr), you’ll anticipate needs, identify opportunities, and deliver strategic value. You’ll be equally comfortable diving into technical conversations as you are aligning stakeholders and influencing decisions across an organization.

This is a foundational, high-impact role as we scale. You’ll help shape what technical partnership looks like at SearchStax and have the opportunity to build the TAM function from the ground up. The ideal candidate brings a balance of technical depth, business acumen, and relationship-building skills, along with the curiosity, resilience, and bias for action that define our startup culture.

If you love solving real customer problems, thrive in fast-paced environments, and want to help shape the future of customer success at a growing company - we’d love to meet you.

If this sounds like you, let’s talk!

What You Will Do

Collaborate with Account Executives to develop and execute retention/growth strategies within our existing strategic accounts
Serve as the technical point of contact for a portfolio of high-value customers
Build strong relationships with technical leaders and dev/engineering teams
Lead discovery discussions and develop shared roadmaps aligned to customer's business goals
Guide best practices on scaling, performance, architecture, recovery, and security
Proactively engage in customer planning sessions, implementations, and escalations
Partner cross-functionally with Product, Sales, Support, and Engineering to advocate for customer needs
Translate complex technical issues into actionable recommendations
Help shape the TAM role, tools, and processes as a founding team member

What You Must Have

Customer & Account Management Skills

Strategic mindset with the ability to guide long-term technical planning
Strong communication skills with the ability to simplify complex topics for varied audiences
Deep business acumen and ability to navigate enterprise organizations
Comfortable working cross-functionally and influencing internal priorities
High ownership mentality - proactive, accountable, and focused on outcomes
Start-up DNA - flexible, curious, scrappy, and energized by building from scratch

Minimum Qualifications (Knowledge, Skills, and Abilities)

8+ years in a customer-facing technical role
5+ years supporting enterprise deployments
Knowledge in cloud and web related technologies is required (Experience with Sitecore, Adobe or Acquia is a plus).
Proficient in cloud providers (Azure or AWS or GCP), networking/security systems/protocols and Linux systems are essential.
Familiarity with search platforms (Solr, Elasticsearch, Sitecore, Adobe, Acquia, etc.)
Working familiarity with a basic scripting language (python, ruby, etc.).
Experience leading demos, technical deep-dives, and architectural discussions
Proactive with keeping up with technology trends in cloud services.
Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred

What's In It For You

🌍 Remote-First: We're a diverse team spanning the United States and India, with collaborative workspaces in Los Angeles, CA and Boston, MA.
💰 Competitive Compensation & Stock Options: We want you to share in our success. As a team member, you'll have the chance to become a shareholder.
🌱 401k Match: We offer a 4% match on 401k contributions to help you save for the future.
💉 Healthcare Benefits: Your health matters! We've got you covered with comprehensive medical, dental, and vision plans. Best of all, we foot the bill for 100% of employee-only premiums.
🌴 Paid Time Off: We value work-life balance. We offer flexible vacation time and paid holidays.
🚀 Exciting Growth Opportunities: We are building cutting-edge open source and cloud technology. There is no shortage of opportunities to innovate and grow your career.

Pay Transparency

Base Salary: This position offers a base salary range of $115,000 to $168,750 annually, with an additional annual incentive target of 25% of your base compensation. Compensation package offered may vary depending on skills, experience, job-related knowledge and location.
Salary Structure: Our salary ranges are determined by market analysis and are designed to evolve with job performance over time.
Additional Benefits: Beyond base salaries, SearchStax employees enjoy a comprehensive benefits package, with potential for equity and performance-based bonuses.

We work hard to present an equitable and fair offer. We look at the candidate’s knowledge, skills, and experience, along with their compensation expectations and align that with our company equity processes to determine our offer ranges.

Additional Information

We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that SearchStax upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company.

SearchStax is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.

E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to https://www.e-verify.gov/.

","hiringOrganization":{"@type":"Organization","name":"SearchStax","sameAs":"https://www.searchstax.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"US - Remote","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":33,"item":{"@type":"JobPosting","title":"Technical Account Manager","datePosted":"2025-07-02","description":"

The Technical Account Manager (TAM) will be responsible for providing technical product support, increasing overall utilization of subscribed solutions and services, and delivering an overall improved customer experience. The TAM will own driving an increase in overall utilization of product solutions and services with their subscribed customers. The TAM has expertise of industry, product, and process insight and will add customer value through business insight and best practice sharing. The TAM will continuously improve satisfaction levels and ensure customer retention through deliberate customer engagements. This position will assist the Supervisor and other TAMs with special projects and lead special projects of their own. The TAMs will also identify all risk in their accounts, plan and execute customer experience improvement plans, communications with and using internal resources as necessary as well as aid all other TAMs.

The ideal candidate has a passion for customer service and performance excellence. Self-motivation, the ability to function independently and as part of a team, and a strong work ethic are essential to success. Additionally, the candidate must be an individual who has excellent communication, analytic, problem solving, planning and coordination skills, as well as the ability to develop and maintain strong business relationships and client trust.

Principle Duties and Responsibilities:

· Independently creates and implements account plans to increase product utilization for all Technical Account-managed customers.

· Collaborate with internal teams to track customer-level issues to increase efficiency and effectiveness.

· Partners with internal team members and customers to document and reach all customer goals. This includes tactical, technical, and strategic work, with regular milestone checkpoints.

· Monitor data quality for consistency and identify and track to any anomalies.

· Educates team members on best practices, assists in customer training personally or by identifying internal resources.

· Leads creation of and updates to training materials and other product or support documentation.

· Leads the drive of overall customer satisfaction.

· Partners with Problem Management to represent the VOC to the product team, emphasizing and helping to prioritize changes and enhancements to products that are most important to the client base.

· Uses effective time management for projects and meetings while adhering to deadlines.

· Creates, develops, and delivers presentation materials for onsite or video conferencing meetings with customers.

· Mentors team members through daily tasks and refines processes and resource materials where areas of improvement have been identified.

· Provides high-level oversight of customer activity and account health and increases adoption of GHX’s recommended practices.

· Develops data driven dashboards and reports to support client.

· Accurately prepares support documentation, client presentations, work plans, and other deliverables.

· Assists customers as required through case management and issue escalation.

· Leads client discussions and meetings to present analysis and reporting.

· Facilitates training sessions to implement identified initiatives.

· May be required to travel (up to 20%).

Required Skills:

· Internet savvy and computer literacy with proficiency in Microsoft Office applications, particularly advanced knowledge of Excel

· Excellent phone and onsite presence and strong written and verbal communication skills

· Expertise, knowledge, and skillsets that contribute to the development of projects and Technical Account Management objectives.

· Strong accountability and integrity due to sensitive nature of information

· Strong knowledge of and user capability with all TAM products and platforms

· Strong interpersonal skills with a positive attitude and an ability to engage with customer’s business and technical staff

· Ability to identify and solve customer problems and increase customer efficiency and product value

· Prior customer engagement experience

· Strong project management skills

· Ability to document technical processes for training, knowledge sharing, and product and process improvement

· Ability to locate areas of cost saving enhancements, product improvements, and process improvements for a given product or service

· Ability to manage large and varying workload effectively without support to overcome obstacles and meet deadlines

· Ability to participate and provide constructive feedback in development meetings with customer and GHX executives

Required Qualifications:

· Bachelor’s degree or 5+ years of healthcare supply chain experience

· Minimum of 1 year experience with healthcare supply chain - clinical healthcare experience preferred

· Strong understanding of medical product functionality and terminology

· Proficiency within the Microsoft Office Suite, particularly Microsoft Excel, Word, and PowerPoint

· Experience with project management, customer success, training and/or customer service

· Experience working in a team-oriented environment as a lead resource

· Product knowledge of GHX products or relatable supply chain experience

Estimated salary range: $62,700 - $78,300

The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/

GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.

GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.

It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.

Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.

GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

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Who we are 🩵

We’re the people behind the global loyalty currency, Avios, and home to three ambitious, growing businesses; IAG Loyalty, British Airways Holidays and The Wine Flyer. Each business has its own goals and strategy, but collectively we create brilliant experiences for our global customers.

We’re on a truly exciting journey of growth and transformation – we’re going places! This is where you come in.

The opportunity ✨

In the brand new role, as a Technical Account Manager you'll be responsible for establishing and maintaining strong relationships with our clients, ensuring their success with our platform.

You'll be the primary technical point of contact for assigned client accounts, understanding their business needs and objectives and ensuring the successful deployment and integration of our platform.

You'll also collaborate closely with our internal commercial, product development, and operational teams to facilitate a seamless customer experience and address any technical issues that may arise

This role is based out of our London office. We call our approach to hybrid working The Blend — it’s about giving you the flexibility to choose where you do your best work, while staying connected with your team and the wider business. This means you will be required to spend at least two days per week in the office, with the rest of the time working from home. You may also be required to work from one of our other office or partner locations, based on your role and 'to do' list.

What you’ll get up to 🌠

You'll effectively communicate technical details and providing product expertise
You'll conduct regular check-ins and technical reviews with clients to assess satisfaction, gather feedback, and identify opportunities for improvement and growth
You'll provide ongoing support to clients to maximise their utilisation of our platform
You'll analyse client usage data and metrics to proactively identify trends and opportunities for account expansion
You'll prepare and present reports, technical documentation, and presentations to stakeholders as needed
Stay up-to-date with industry trends, product updates, and competitive landscape to effectively advise clients

What we need from you 💡

You'll have comprehensive technical knowledge, specifically understanding of and experience with APIs and identity management, which are cornerstone technologies for the platform
Although the role is not deeply technical, you'll still have a strong technical background, ideally from a solutions or customer experience engineering background in the SaaS or platform-as-a-service sector
You're capable of thinking through complex problems on the spot, providing multiple potential solutions, and understanding the customer's core technical challenges
You can demonstrate your experience in managing client relationships and improving customer satisfaction
Your ability to manage stakeholders will be key, both external as as well as cross-functionally within the organisation, engaging with various teams beyond just the immediate department

We might not be right for you if:

You only want to focus on your to-do list; we’re a small, high-performing team, we help each other to succeed.
You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isn’t right for everyone.

In return you’ll get perks that take you places: ✈️

Access to non-contractual Annual Bookable Travel Concessions for you and up to 3 nominees
Unlimited standby and premium standby fares for you and your nominees on the full British Airways network and numerous other partner airlines from day one
20 days working from abroad in Europe per annum.
Annual Bonus (dependant on company and individual performance)
Company pension of 9% (6% contribution from IAGL, 3% employee contribution)
25 days annual leave, + 2 days charity leave and a day off on your birthday
New joiner, birthday and recognition Avios

Equity, Diversity and Inclusion at IAG Loyalty

Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives.

This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities.

Please let us know if we can make any reasonable adjustments to support your interview process with us.

","hiringOrganization":{"@type":"Organization","name":"IAG Loyalty","sameAs":"https://www.iagloyalty.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London, United Kingdom","addressCountry":"United Kingdom","addressRegion":"Europe"}}}},{"@type":"ListItem","position":35,"item":{"@type":"JobPosting","title":"Technical Account Manager","datePosted":"2025-08-03","description":"

Futurex is seeking a team-oriented individual to fill the position of Technical Account Manager. The ideal candidate is a motivated leader, who uses their technical background to provide a great customer experience to Tier-1 accounts. A Technical Account Manager focuses on customer support, but from an account-specific perspective. They are assigned individual accounts with whom they are a dedicated technical support resource. They build strong relationships and maintain the pulse on customer satisfaction, all while keeping an eye toward growing the overall account footprint.

This position is part of the wider, Technical Support Engineering team, and can include support for Futurex’s global customer base as needed. This is a fast-paced position with high visibility, and opportunities for rapid advancement. The qualified candidate must be willing to work under general supervision with moderate latitude for the use of initiative and independent judgment. The primary responsibility of this position is to provide technical assistance and account management for Tier-1 organizations. This position is on-site at Futurex’s Engineering Campus in Bulverde, 15 miles north of San Antonio, Texas.

PRIMARY RESPONSIBILITIES

Provide ongoing technical support and guidance to key customer accounts
Develop strong relationships with Tier-1 accounts to ensure continued support and customer satisfaction
Help develop customer IT environments and provide project management services for custom initiatives
Track ongoing projects, detail service metrics, and drive new technical discussions
Train customers on the Futurex product line and data security best practices
Understand industry-specific APIs and protocols used when interfacing with external systems
Communicate account status with both internal and external stakeholders
Work closely with the technical support, sales, and product teams to support and build the overall account footprint

Requirements

REQUIREMENTS

Bachelor’s degree in Cybersecurity, Computer Science, Engineering, or related technical field
3+ years’ experience in a sales and/or technical support role
Strong communication skills
Strong problem-solving skills
Experience managing multiple projects
Motivated, entrepreneurial mindset, with eagerness to learn

STRONGLY PREFERRED

Familiarity with enterprise data encryption technology, including hardware security modules (HSM); enterprise key, certificate, and PKI management solutions; and/or tokenization for PCI DSS compliance
Experience with multiple architectures and platforms
Experience with Linux, OpenSSL, scripting (Python, Perl, Bash)
Experience with TCP/IP networking

Benefits

Health, dental, vision, life, and short/long-term disability insurance
Paid vacation, holidays, and sick leave
Competitive compensation and opportunities for advancement
Complimentary gym membership
Retirement plan with employer contribution match
Scenic corporate campus with amenities including a tennis court, jogging trail, and putting green
Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals

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About OpenObserve

OpenObserve is a fast-growing, venture-backed observability platform that helps enterprises manage their logs, metrics, and traces at scale. Our platform processes petabytes of data daily for Fortune 10 companies and thousands of other organizations globally. We're known for our superior performance, cost-effectiveness, and ease of use compared to traditional solutions like Splunk and Elasticsearch.

Role Overview

We're seeking a Technical Account Manager to serve as the primary technical liaison between OpenObserve and our enterprise customers. You'll be responsible for ensuring the success of our largest deployments, focusing on customer satisfaction, technical guidance, and maintaining strong relationships with key stakeholders.

Key Responsibilities

Serve as the primary technical point of contact for enterprise customers, providing guidance on OpenObserve's implementation, optimization, and best practices
Manage day-to-day technical relationship with customers, ensuring high satisfaction and successful adoption of OpenObserve's features including logs, metrics, traces, dashboards, and alerts
Coordinate technical support for large-scale deployments processing petabytes of data daily
Work closely with the engineering team to escalate customer issues and feature requests
Conduct regular technical reviews and business reviews with customers
Monitor customer health, usage patterns, and proactively identify opportunities for optimization
Provide training and documentation to customer teams on OpenObserve's features and capabilities

Requirements

5+ years of technical experience, with at least 3 years in customer-facing technical roles
Strong understanding of observability, logging, and monitoring systems
Experience with enterprise logging solutions such as Splunk, Elasticsearch, or similar platforms
Excellent problem-solving skills and ability to handle complex technical deployments
Strong communication skills in English with ability to interact with both technical and non-technical stakeholders
Experience in managing enterprise customer relationships

Preferred Qualifications

Previous experience as a Technical Account Manager in a SaaS or enterprise software company
Knowledge of cloud platforms (AWS, GCP, Azure)
Understanding of modern observability practices and tools
Experience with large-scale data processing systems
Background in software development or systems engineering

Benefits

Opportunity to work with Fortune 10 companies and cutting-edge technology
Competitive salary and equity package
Work with a global team building the future of observability
Professional development opportunities
Remote work flexibility

","hiringOrganization":{"@type":"Organization","name":"OpenObserve","sameAs":"https://openobserve.ai"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote, India","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":37,"item":{"@type":"JobPosting","title":"Technical Account Manager","datePosted":"2025-08-03","description":"

\n
Location: Madrid,Communauté de Madrid,Espagne
\n

\n\n

CAST is the software intelligence category leader. CAST technology can see inside custom applications with MRI-like precision, automatically generating intelligence about their inner workings - composition, architecture, transaction flows, cloud readiness, structural flaws, legal and security risks. It’s becoming essential for faster modernization for cloud, raising the speed and efficiency of Software Engineering, better open source risk control, and accurate technical due diligence. CAST operates globally with offices in Europe, North America, India, China. Visit www.castsoftware.com.

CAST Technical Account Managers are strategic partners and technical advisors for our biggest and most important clients in FRANCE. You'll be a part of our rapidly growing customer success practice alongside the professional services, product support, and sales teams with tremendous opportunity to evolve as the program grows. You will maintain customer relationships, educate our customers to get the best value from our solutions, and transform customers into CAST ambassadors and advocates. If you thrive in a fast-paced environment and have experience and exposure to a variety of industries, large palette of technologies ranging from early era monoliths to latest distributed technologies, and serverless computing involving the main cloud providers then this role is for you.

As a Technical Account Manager you will:

Ensure top level customer satisfaction. Create and maintain a customer success plan and establish clear retention goals and process milestones for the client and employees to work toward.
Secure renewal and expansion of recurring revenue for CAST’s product and services.
Ensure successful onboarding of CAST’s customers with a continuous follow up process. Improve tutorials and other communication tools and infrastructure;
Become an expert on CAST products and provide technical support to clients. Help clients to understand the best ways to use CAST products based on their business or technical needs;
Engage with IT and Business executives and quickly understand their KPIs and their short-term / long-term priorities in order to provide additional value from CAST product that can help them attend their objectives.
Establish and drive Governance with the client, service providers and cloud providers. Follow-up on the actions and become an advocate for our clients within CAST.
Help accelerate change in development practices, accelerate modernization, detect risks early in software development, provide guidance on modern architectures, and increase team efficiency
Accelerate adoption of CAST Software Intelligence and integrate CAST solutions into customer’s organizations and processes, deploy metrics and Key Performance Indicators to track and continuously improve the business value
Create and animate a vibrant customer community around CAST products and create relationship with champions and ambassadors that will share the product's benefits and value internally at the clients and on external CAST or partner events.
Advocate client concerns and opportunities with the Sales, Support, and Professional Services teams within CAST.

You have:

5+ years of experience as a customer advisor, customer success manager, or Technical account manager, or technical consultant or Architect.
Proven track record of impacting development organizations by bringing new practices and increased performances;
Communication skills with ability to connect and influence Senior Management and C-Level, presenting improvement plans, managing objections and expectations, and making such plans adopted;
Proven ability to identify and resolve technical and non-technical issues, with a customer-focused approach.
Experience in interpreting metrics and making data speak to define and track improvement plans, using various reporting tools and methodologies;
Active listening skills; superior interpersonal skills; ability to work effectively with cross-functional teams;
Successfully deployed IT scorecards or adoption/success performance measurement systems;
Strong technical background in software development with understanding in application architecture, application development and lifecycle management practices;
Good understanding of software portfolio management, ADM productivity management, ICT cost control, modernization programs, risk management and SDLC transformation programs;
Good understanding of budgeting challenges for Sr Management in application development space;
Master degree in Computer Science or a related technical discipline.
Language: Spanish and English fluent and Portuguese as a plus.

If you're passionate about driving customer success and have a track record of delivering results, we'd love to hear from you!

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

CAST, líder en software inteligence, proporciona software que \"entiende\" los sistemas de software multitecnología y obtiene automáticamente información sobre su funcionamiento interno: interacciones entre todos sus componentes, flujos de transacciones, rutas de acceso a datos, cambios necesarios para migrar a la nube, riesgos del software de código abierto, impacto verde, cumplimiento de ISO 5055, etc. Es utilizado globalmente por miles de líderes digitales, ayudándolos a tomar decisiones más inteligentes, mantener y transformar software personalizado con mayor velocidad y ejercer un mejor y continuo control de los riesgos relacionados. Visita www.castsoftware.com.

Los Technical Account Managers de CAST son socios estratégicos y asesores técnicos para nuestros clientes más grandes e importantes en Iberia & Latam. Serás parte de nuestra práctica de Customer Success, en rápido crecimiento junto con los servicios profesionales, el soporte de productos y los equipos de ventas con una gran oportunidad de evolucionar a medida que crece el programa. Mantendrás relaciones con los clientes, educarás a nuestros clientes para obtener el mejor valor de nuestras soluciones y transformarás a los clientes en embajadores y defensores de CAST.

Si trabajas en un entorno cambiante y tienes experiencia en un amplio abanico de tecnologías que van desde monolitos hasta las últimas tecnologías distribuidas que involucra a los principales proveedores de la nube, entonces este puesto es para ti.

Como Technical Account Manager deberás:

Asegurar la máxima satisfacción del cliente. Crear y mantener un plan de éxito del cliente y establecer objetivos claros de retención e hitos del proceso para que el cliente y los empleados trabajen.
Asegurar la renovación y expansión de ingresos recurrentes para los productos y servicios de CAST.
Asegurar la incorporación con éxito de los clientes de CAST con un proceso de seguimiento continuo. Mejorar los tutoriales y otras herramientas e infraestructura de comunicación;
Convertirte en un experto en productos CAST y brindar soporte técnico a los clientes. Ayudar a los clientes a comprender las mejores formas de utilizar los productos CAST en función de sus necesidades comerciales o técnicas;
Comprometerte con los ejecutivos de negocios y de TI y comprender rápidamente sus KPI y sus prioridades a corto y largo plazo para brindar un valor adicional del producto CAST que pueda ayudarlos a lograr sus objetivos.
Establecer e impulsar la gobernanza con el cliente, proveedores de servicios y proveedores de Cloud. Dar seguimiento a las acciones y convertirnos en un defensor de nuestros clientes dentro de CAST.
Ayudar a acelerar el cambio en las prácticas de desarrollo, acelerar la modernización, detectar riesgos en fase temprana en el desarrollo de software, dar orientación sobre arquitecturas modernas y aumente la eficiencia del equipo de desarrollo.
Acelerar la adopción de CAST Software Intelligence e integre las soluciones CAST en las organizaciones y procesos de los clientes, implementar métricas e indicadores clave de rendimiento para rastrear y mejorar continuamente el valor comercial
Crear y animar una comunidad de clientes en torno a los productos CAST y crear relaciones con líderes y embajadores que compartirán los beneficios y el valor del producto internamente con los clientes y en eventos externos de CAST o socios.
Abogar por las inquietudes y oportunidades de los clientes con los equipos de Ventas, Soporte y Servicios Profesionales dentro de CAST.

Tienes:

Más de 5 años de experiencia como Customer Advisor, Customer Success Manager, Technical Account Manager, Technical Consultant o Architect.
Experiencia probada de trabajo en organizaciones de desarrollo.
Habilidades de comunicación con capacidad para conectar e influir en la Alta Dirección y C-Level, presentando planes de mejora, gestionando objeciones y expectativas, y haciendo que dichos planes sean adoptados.
Capacidad comprobada para identificar y resolver problemas técnicos y no técnicos, con un enfoque centrado en el cliente.
Experiencia en la interpretación de métricas y hacer que los datos hablen para definir y realizar un seguimiento de los planes de mejora, utilizando diversas herramientas y metodologías de generación de informes.
Habilidades de escucha activa, habilidades interpersonales superiores, capacidad para trabajar eficazmente con equipos multifuncionales.
Cuadros de mando de TI implementados con éxito o sistemas de medición del rendimiento de adopción/éxito.
Sólida formación técnica en desarrollo de software con comprensión de la arquitectura de aplicaciones, desarrollo de aplicaciones y prácticas de gestión del ciclo de vida.
Buena comprensión de la gestión de la cartera de software, la gestión de la productividad de ADM, el control de costes de las TIC, los programas de modernización, la gestión de riesgos y los programas de transformación SDLC.
Buena comprensión de los desafíos presupuestarios para la gestión sénior en el espacio de desarrollo de aplicaciones.
Grado de Ingeniería Informática o disciplina técnica relacionada.
Idioma: español e inglés con fluidez. Portugués será un plus de interés.

Si te apasiona impulsar el éxito del cliente y tienes un historial de entrega de resultados, ¡nos encantaría saber de ti!

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\n
Location: Meudon,Île-de-France,France
\n

\n\n

As a Technical Account Manager you will:

Ensure top level customer satisfaction. Create and maintain a customer success plan and establish clear retention goals and process milestones for the client and employees to work toward.
Secure renewal and expansion of recurring revenue for CAST’s product and services.
Ensure successful onboarding of CAST’s customers with a continuous follow up process. Improve tutorials and other communication tools and infrastructure;
Become an expert on CAST products and provide technical support to clients. Help clients to understand the best ways to use CAST products based on their business or technical needs;
Engage with IT and Business executives and quickly understand their KPIs and their short-term / long-term priorities in order to provide additional value from CAST product that can help them attend their objectives.
Establish and drive Governance with the client, service providers and cloud providers. Follow-up on the actions and become an advocate for our clients within CAST.
Help accelerate change in development practices, accelerate modernization, detect risks early in software development, provide guidance on modern architectures, and increase team efficiency
Accelerate adoption of CAST Software Intelligence and integrate CAST solutions into customer’s organizations and processes, deploy metrics and Key Performance Indicators to track and continuously improve the business value
Create and animate a vibrant customer community around CAST products and create relationship with champions and ambassadors that will share the product's benefits and value internally at the clients and on external CAST or partner events.
Advocate client concerns and opportunities with the Sales, Support, and Professional Services teams within CAST.

You have:

5+ years of experience as a customer advisor, customer success manager, or Technical account manager, or technical consultant or Architect.
Proven track record of impacting development organizations by bringing new practices and increased performances;
Communication skills with ability to connect and influence Senior Management and C-Level, presenting improvement plans, managing objections and expectations, and making such plans adopted;
Proven ability to identify and resolve technical and non-technical issues, with a customer-focused approach.
Experience in interpreting metrics and making data speak to define and track improvement plans, using various reporting tools and methodologies;
Active listening skills; superior interpersonal skills; ability to work effectively with cross-functional teams;
Successfully deployed IT scorecards or adoption/success performance measurement systems;
Strong technical background in software development with understanding in application architecture, application development and lifecycle management practices;
Good understanding of software portfolio management, ADM productivity management, ICT cost control, modernization programs, risk management and SDLC transformation programs;
Good understanding of budgeting challenges for Sr Management in application development space;
Master degree in Computer Science or a related technical discipline.
Language: French & English fluent

If you're passionate about driving customer success and have a track record of delivering results, we'd love to hear from you!

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Description

Cynet is seeking a Technical Account Manager (TAM) to manage the technical journey of our partners (MSPs, MSSPs) in the EMEA region, ensuring seamless onboarding, deployment, technical enablement, and full product adoption.

As a TAM, you will work closely with partners to ensure they maximize the value of Cynet’s solutions. You will lead cadence calls, participate in Executive Business Reviews (EBRs), and drive adoption. You will collaborate closely with Cynet’s sales team, who will own the business relationship, while you focus on the technical success of our partners.

What will you do

Own the technical journey of partners (MSPs, MSSPs), ensuring smooth onboarding, deployment, and enablement.
Provide technical guidance and training to help partners maximize product value.
Monitor partner health, analyze trends, and ensure feature adoption.
Lead cadence calls and participate in EBRs to align with partners on technical goals.
Address and resolve technical issues, collaborating with internal teams (Support, R&D, Product).
Collect partner feedback and provide insights to influence product development.
Ensure best practices are followed to improve overall partner success.

Requirements

5+ years of experience as a Technical Account Manager, Sales Engineer, SOC Analyst
Strong cybersecurity background, preferably with experience in a startup environment.
Experience working with security vendors and partner ecosystems (MSPs, MSSPs, resellers).
Technical proficiency, with the ability to translate complex topics for non-technical audiences.
Data-driven mindset, using analytics to monitor partner health and drive adoption.
Fluent Hebrew and English speaker (mandatory)

You are

\nNone\n

About Us

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A Little About Us

EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB’s data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit www.enterprisedb.com

Note: It is Remote role for candidates based in India.

The Technical Account Manager (TAM) is responsible for building and maintaining post-sales relationships with EDB’s largest and most complex customers. These customers are typically large accounts adopting Postgres across their datacenters. The Technical Account Manager serves as a trusted technical advisor to ensure successful implementations and as an account manager to ensure that the customers become a positive reference and continue their standardization on Postgres technology. The Technical Account Manager is also the customer's single point of contact into all technical areas of EDB. As such, the Technical Account Manager’s technical abilities are critical in identifying solutions, troubleshooting issues, and answering technical questions as they arise.

Technical Account Managers are focused on expanding the use of Postgres in their customer’s organizations. They are acting in a consultative capacity.

What your impact will be:

Close technical engagement with several large EDB customers
Establish a close working relationship with the customers’ technical leadership team
Help EDB customers maximize the value of their Postgres investment
Assist EDB customers develop and deploy Postgres proliferation strategies
Provide technical leadership for the customer's major Postgres initiatives (This may include solutions consulting, architecture guidance and project management)
Coordinate the interaction between EDB’s technical teams, such as Professional Services, Technical Support, RDBA Services and Engineering, and the customer’s IT team
Maintain current functional and technical knowledge of the entire EDB product line
Provide clear and constructive product feedback to EDB’s product management teams based on customer requirements
Help to document best practices in developing and deploying EDB solutions
Function as a front-line technical resource for \"best practice\" and informal customer questions
Act as the liaison with the customers’ ISV partners
Travel is required up to 25% percent of the time, including limited international travel.

What you will bring:

Overall 8+ years' experience in SAAS / Data analytics / IT industry with strong customer facing skills
At least 5 years of hands-on experience with Postgres, Oracle, DB2, Sybase or MS SQL Server.
Advanced technical skills, specifically in data management platforms, operating systems, cloud technologies, and technical architecture
Knowledgeable about data analytics and AI/ML concepts
Must be able to speak English
Demonstrated ability in customer-facing positions, preferably as a professional services consultant or a background in management consulting
Excellent analytical skills regarding technical and project management issues
Good understanding of strategic sales process
Well-developed organizational skills with an ability to manage competing client demands
Excellent communications and interpersonal skills, including ability to interact and communicate with CxO level personnel
Bachelors / Master's degree in information technology / computer science or equivalent technical training or industry experience preferred
Professional certifications in any of the relational databases are desirable.
The Technical Account Manager is expected to complete the EDB Postgres Professional Certification level within three months, and stay current in all EDB training and certification programs at all times

EDB is committed to supporting our employees' overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to CuraLinc to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to December 2025! Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits.

We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We’d love to hear from you and we want you to apply!

EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company’s integrity.

EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee.

#LI-Remote #BI-Remote

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Location: Poland - remotely

We Are:

RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad-buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel.

You Will:

Conduct the technical operations for our top clients in the Polish market;
Technical support for new and existing clients by phone and email regarding all technical aspects of the campaigns;
Management of all technical issues with regard to campaign launching and running process;
Technical integration between internal campaign emission system (RTB House) and client’s e-commerce platform;
Work closely with our account managers to deliver high standards of customer service
Monitor and analyse the effectiveness of campaigns;
Propose optimization solutions for online programs;
Cooperate with our technical support team from Headquarter.

Desired Experience:

About 2+ years of experience in online technology, e-commerce and/or digital advertising;
Fluent English and Polish (C1 level);
Basic knowledge of HTML and JavaScript;
Experience with debugging tools (e.g. firebug, web browser consoles), Google Tag Manager;
Experience in using Google Analytics 4 will be an advantage;
Strong analytical skills;
Good time management skills and attention to detail;
Ability to solve problems efficiently;
High level of motivation and willingness to learn.

We Offer:

A unique opportunity to join a creative, dynamic company in online advertising;
Competitive salary plus bonus scheme and personal development budgets;
Remote working model ensuring a real work-life balance;
An amazing onboarding process to make sure you are equipped with all the necessary knowledge and tools to excel;
Numerous opportunities to build your own path of self-development;
Stable, long-term cooperation based on a B2B contract or contract of mandate.
Unique learning opportunities from commercial and HQ business support teams;
A proven history of customer satisfaction with our AI-powered retargeting technology (check out our client success stories at https://www.rtbhouse.com/success-stories/)

Apply now!

You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.

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Description

ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and software industry titans, ScaleOps’ platform removes the organizational friction between application owners and DevOps teams by fully automating the resource management process to meet real-time demand.

The ScaleOps platform dynamically manages the application’s resource allocation, eliminating the need for manual intervention. The result is improved application performance, 60%- 80% cloud cost savings, and a fully automated allocation process.

With well over $80 million in backing, ScaleOps has seen tremendous business growth, attracting global industry leaders to its customer base. ScaleOps automatically manages the production environments of over 50 enterprises, including Wiz, CATO Networks, Outreach, SentinelOne, Maxar, Playtika, Orca Security, EQ Bank, Outbrain, PayU, and Noname.

We’re looking for a Technical Account Manager to be on the front lines, working closely with our customers and prospects, providing them with technical support, and serving as a trusted advisor. You will work with our sales, product, and engineering teams to help customers understand the value of the ScaleOps platform from a technical and business perspective.

What You Will Be Doing:

Engage with customers to ensure their success.
Partner with the sales team to drive our customer's journey, build technical wins, and grow champions
Develop a deep understanding of customers’ goals and objectives and articulate how our offerings address their needs.
Create and own value-based relationships at all levels in customer organizations.
Actively participate in all phases of planning and execution, from initial discovery to the technical win.
Develop and maintain a deep understanding of the ScaleOps product to demonstrate the value of our offering in sales meetings and at events such as meetups and conferences.
Advise the sales team on effective ways of positioning the ScaleOps product.
Onboard, educate, enable our partners, and support them in sales cycles.
Deepen both your sales and technical skills through self-driven education while taking advantage of all the professional development opportunities provided by ScaleOps.

Requirements

What You Bring Along:

3+ Hands On experience working with cloud-native technologies, such as container technologies and Kubernetes - Must.
Minimum three years experience in customer-facing roles, such as technical sales or sales/solution engineering position - Must.
A track record of success in a technical presales role - enough experience selling and implementing technology to earn your customer’s trust.
A demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies.

","hiringOrganization":{"@type":"Organization","name":"ScaleOps","sameAs":"https://scaleops.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Tel Aviv-Jaffa, Tel Aviv District, IL","addressCountry":"Israel","addressRegion":"Middle East"}}}},{"@type":"ListItem","position":43,"item":{"@type":"JobPosting","title":"Technical Account Manager","datePosted":"2025-07-02","description":"

So, what’s the role all about?

Our Technical Account Managers are seasoned account management and technical resolution professionals at the top of their field. They are unified in exceeding customer expectations, improving our processes and technology, and meeting company growth objectives. The TAM is responsible for resolving complex problems and providing excellent technical and customer service to specific key accounts. TAM will help customers overcome issues that arise, succeed in their business using our technology and services, expand their usage of our products, be a reference to prospective customers, and be a long-term and loyal customer.

How will you make an impact?

Drive Client Success: Become a trusted advisor for key clients, resolving complex technical challenges and ensuring their success with NICE products and services.
Foster Strategic Relationships: Build strong, collaborative relationships with clients, fostering trust and long-term partnerships.
Deliver Exceptional Service: Collaborate effectively across internal teams to provide clients with exceptional technical support and customer service.
Technical Expertise: Leverage deep knowledge of NICE products and technologies to troubleshoot client issues and optimize their solutions.
Client-Centric Approach: Gain a comprehensive understanding of each client's business needs and identify opportunities to enhance their success with NICE solutions.
Communication & Knowledge Sharing: Develop and deliver impactful presentations showcasing client achievements and best practices. Train clients to maximize their investment in NICE products and services.
Continuous Improvement: Contribute to the development and improvement of NICE products and services by identifying and recommending enhancements based on client feedback.

Have you got what it takes?

Bachelor's degree in Computer Science, Business Information Systems, or a related field; or equivalent work experience.
5 years of experience in a technical or service role within software, telecommunications, customer service, call/contact centers, or service delivery.
Demonstrated proficiency in technical problem-solving, including strong analytical and advanced troubleshooting skills.
Excellent customer service and communication skills, with fluency in both written and verbal communication.
Ability to multitask effectively and thrive in a fast-paced environment.
Working knowledge of contact center software design and functionality, with a strong understanding of technical concepts.

You will have an advantage if you also have:

Experience/knowledge in Telecom, Connectivity, Programming – Integrations, Software/Systems/Applications

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 7528
Reporting into: Manager, Customer Success
Role Type: Individual Contributor

About NiCE

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

Help us to increase the number of successful products in the world!

🌍 Location: We are full-remote and globally distributed! Our current team is distributed between GMT and GMT+2 so we currently only hire in these timezones.
🎤 Interview process: Read more about our interview process.
🖥️ Team: Sales & Customer Success
💼 Manager: Simon Fisher
💰 Compensation: Please check our compensation calculator.
🦔 Read more about how we hire and how we think about Diversity & Inclusion.

About PostHog

We’re equipping every developer to build successful products by giving them a suite of products to analyze, test, observe, and deploy new features. We currently offer product and web analytics, session replay, feature flags, experiments, a CDP, SQL access, a data warehouse, and LLM observability… and there’s plenty more to come.

PostHog was created as an open-source project during Y Combinator's W20 cohort. We had the most successful B2B software launch on HackerNews since 2012 with a product that was just 4 weeks old. Since then, more than 100,000 companies have installed the platform. We've had huge success with our paid upgrades, raised bags of money from some of the world's top investors, and have extremely strong product-led growth – 97% driven by word of mouth.

We're growing quickly, but sustainably. We're also default alive, averaging 10% monthly revenue growth and with more than $20m ARR. We're staying focused on building an awesome product for end users, hiring a handful of exceptional team members, and seeing fantastic growth as a result.

What we value

We are open source - building a huge community around a free-for-life product is key to PostHog's strategy.
We aim to become the most transparent company, ever. In order to enable teams to make great decisions, we share as much information as we can. In our public handbook everyone can read about our roadmap, how we pay (or even let go of) people, what our strategy is, and who we have raised money from. We also have regular team-wide feedback sessions, where we share honest feedback with each other.
Working autonomously and maximizing impact - we don’t tell anyone what to do. Everyone chooses what to work on next based on what is going to have the biggest impact on our customers.
Solve big problems - we haven't built our defining feature yet. We are all about acting fast, innovating, and iterating.

Who we’re looking for

This is not your typical Sales role. If you’re looking for a classic ‘AE who pairs with a sales eng then passes the customer to CS to take care of’ role, you should stop reading now.

We’re looking for someone who is:

Technical enough to help our customers - you need to be incredibly helpful and solve real problems without asking a sales engineer for help. No going away and asking an expert by default - you will be the expert.
Great at reading the signs of which inbound customers to focus on - you will be laser focused on helping customers who match our ICP, and not spending time where you can’t have an impact.
Good at maintaining long term relationships past the initial sale - you will own the relationship and sell new products in as fast as we build them, not just hand off to a customer success manager.

We’re building every tool a product engineer needs to build better products, and our strategy is working - we’re finding customers organically using 2, 3, or even 4 PostHog tools at a time. Your challenge is to drive multi-product adoption without forcing people into using tools they don’t need.

Our sales are 100% inbound right now - we have over 1,000 organizations signing up to use PostHog every week. We have product market fit and loads of customers happily self-serving to large contract values, but staying focused on the biggest opportunities is increasingly challenging as a result.

What you’ll be doing

We’ve proven that to be successful with our customers, we don’t need to stack multiple people all doing different roles for a customer. With the right person working with them, who has the right balance of commercial and technical skills, we can get them excited enough to switch to PostHog and stick with us for a long time.

Technical Account Managers have an existing book of business - these are engaged, high paying ($20k+/yr) customers who we think have huge expansion potential. Some of these people have never talked to us before! Whilst there is a split in focus there is a lot of overlap between the two roles:

Owning customer feedback and making sure it gets to the wider PostHog team - you’ll work directly with product teams, we don’t believe in bureaucracy here.

Being hyper responsive is obviously a must - you need to feel like an extension of a customer’s existing team. We try to do as much customer comms in Slack as possible.

You’ll need to be an expert on all PostHog products so that you can help customers see the value and adopt them.

This is a great role for someone who has been an AE before and has owned longer term customer relationships, but equally good if you have been a sales eng/product specialist and are tired of letting the sales team get all the credit!

This role has a base salary component plus commission for hitting/exceeding sales targets - the salary in our compensation calculator is your expected total pay for on-target earnings.

What you won’t be doing

❌ Taking someone with you to every customer meeting - it’ll normally be you and the customer. Very occasionally you might bring a product engineer with you, e.g. if they are one of our first customers paying for a new product.

❌ Automating everything - a big part of this role will be ‘inefficiently’ building a lot of white glove, 1-1 customer relationships, so you can’t just rely on email sequences.

Requirements

You’re able to go deep on understanding PostHog’s products, including more technical ones like Feature Flags and Data Warehouse. You don’t need to be a developer but the ability to get into the details will give you confidence and really help you bring more value to customer conversations. For example, you should be able to advise on configuration best practices to companies with multiple products and applications, advising on the pros and cons of different SDKs and how to implement PostHog into their existing stack.
Commercially-minded - you’re excited about growing and retaining revenue. If we’ve never spoken to a particular customer, you’ll get creative to get them to engage.
Strong customer focus - you need to help our users and remove any blockers to them using Posthog effectively.
Good at handling relationships strategically - helping a customer achieve their goals over time, expanding their usage and buying more and more products from us as they do so, while saying no to customers who we’re not right for.

Nice to have

Experience working with similar technologies, ie. developer tools more broadly, or specifically product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines.
You’ve been the owner of several customers in the several $20k-100k+ ARR range previously.

If you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!

Benefits

What we offer in return:

💰 Generous, transparent compensation and employee-friendly equity in PostHog
🌴 Unlimited time off with a 25-day minimum (in 2021 the team on average took 32 days off)
🏥 Private medical insurance, including dental and vision (US and UK only)
👵 👴 Pension/401k contributions (4% matching)
🍼 Generous parental, bereavement and child loss leave
📕 Training budget and free books
☕ $200/month budget towards co-working or café working and $300/month for team socials
🤝 $100/month budget to provide support to open-source projects
💸 We'll be your first investor
🛫 Regular team off-sites (we went to Iceland in March) with carbon offsetting for work travel with Project Wren

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Please note that this is a hybrid position with a mixture of in-office and home-based working.

While we welcome all applications, this role does not offer relocation assistance. We encourage applications from candidates who are local to New York State or are able to relocate independently.

Part of the Rocket Science Group, Terminal Velocity is a multinational team composed of seasoned multiplayer veterans with experience from top studios like Blizzard, PUBG, Epic, and Unity. We specialize in designing and supporting platform services tailored to the unique needs of our clients, focusing on social, monetization, matchmaking, and fleet management systems. We pride ourselves on delivering stable services and boring game launches, blending deep technical expertise with an understanding of today’s global gaming environments.

Terminal Velocity is more than just a team; it's a launchpad where our diverse expertise comes together to craft the next generation of gaming experiences. We’re committed to empowering studios and publishers to overcome the most complex challenges in today’s gaming landscape.

ABOUT THE ROLE:

As a Senior Producer at Terminal Velocity, you will work closely with our engineering teams to deliver a variety of back end products and services to meet the unique needs of our global gaming client base.

The Senior Producer will be the main point of contact between the studio and our clients, and will be responsible for maintaining a productive and positive relationship ensuring timely and efficient communication and the successful delivery of all project milestones. As the primary liaison between our internal teams and external clients, you will ensure the successful delivery of high-quality products and services. Your ability to formulate actionable plans and organising our internal teams, while managing stakeholder expectations, will be essential to our success. In this role, you'll work on cutting-edge, innovative projects at the forefront of the game industry, helping shape and support the next generation of live service titles.

WHAT YOU’LL DO:

Project Management & Delivery:
Manage the entire lifecycle of multiple projects, ensuring milestones are delivered on time and within scope and budget. Align teams around project plans and schedules, executing efficiently within Agile practices.
Account Management:
Act as the primary point of contact for clients, building trust and maintaining strong, collaborative relationships. Serves as the voice of the client within the organization, ensuring their needs and objectives are prioritized.
Strategic Thinking: As part of the above, has the ability to identify the strategic needs of our clients and their respective objectives and priorities, enabling organic growth.
Risk Management & Quality Assurance:
Identify, communicate, and mitigate project risks, ensuring quality standards are upheld.

Communication:
Provide regular updates to clients about project progress, challenges, and solutions, ensuring transparency. Aligning with this, ensuring we get sign off on each deliverable via clear comms.
Expectation Management:
Align client expectations with project realities, negotiating scope or timeline adjustments as needed.
Upselling & Business Expansion:
Identify opportunities to expand client relationships by working with BD and Engineering to pitch additional services or capabilities.

Culture & Team Collaboration:
Foster a collaborative, positive work environment and manage distributed teams across time zones. Drive continuous improvement within the team.
Reporting & Documentation:
Maintain project documentation and deliver regular status reports to stakeholders. Ensure key learnings are shared to improve future projects.

SKILLS:

Basic understanding of back-end development and principles to support effective client communication and technical problem-solving.
Excellent project management skills, with solid experience using tools like Jira, Github, or similar.
Ability to communicate complex technical information to non-technical stakeholders effectively.
Strong problem-solving skills, with the ability to quickly assess situations and provide actionable solutions.
Strong organizational skills with attention to detail across multiple projects and teams.

WHAT WE VALUE:

5+ years experience: Strong professional production, technical account manager, or project management experience.
Mentorship: Experience of mentorship skills, managing, coaching or mentoring less experienced producers.
Multi-discipline Team Experience: Coordinating and/or managing multiple teams of multi-discipline engineers.
Strong Organizational Skills: Attention to detail across multiple projects and teams.
Drive: Keep team members working efficiently and effectively toward project goals, maintaining focus on the valuable product increments and scope.
Passion: Championing continuous improvement and setting out new challenges for your studio.

WHAT WE CAN OFFER:

Hybrid Working Arrangement: As a member of our team, you’ll have the flexibility to work at home and collaborate with your fellow engineers in person!
Competitive Salary and Benefits Package: Your health and wellbeing is important to us, so we offer a variety of benefits including:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan with Employer Matching
- Annual Leave, Plus 9 Paid Holidays and Winter Break Office Closure
Annual Research Credit: We always encourage personal growth, so we provide all of our team members with an annual credit to further enhance your skills!
Professional Development: We offer biannual reviews, as well as opportunities to collaborate across disciplines, internal tech talks, and the chance to learn from specialists with backgrounds from across the games and software development industries.
Work-Life Balance: We really believe that home life comes first and we promote a flexible working environment. And as an added bonus: We don’t crunch!
Family Friendly: We understand the importance of family, which is why we offer 6 weeks full of Maternity, Paternity, and Adoption Leave to support you during this exciting time!
Office Perks: In addition to everything above, we also provide:
- Weekly Team Lunches (plus Snacks!)
- Fully Equipped Team Lounge, Including our Favorite Consoles and Games
- And, most importantly, a supportive and creative working environment made up of talented and friendly people, as well as the opportunity to work on some pretty cool games and projects – if we do say so ourselves!

A Friendly Note from the Recruitment Team:

Even if your profile isn’t an exact match for all of the qualifications listed above, we still want you to apply. Our team members come from a variety of different industries, not all of which are immediately relevant to game or software development, and we welcome all candidates of similarly varied backgrounds, communities, and identities.

Rocket Science is an equal opportunity employer and is committed to providing a worry-free workplace void of discrimination or harassment. Rocket Scientists are expected to foster and champion an environment in which everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.

The salary for this role is typically within the range of $85,000-135,000/year. Please note that this range includes multiple levels of experience and actual pay will ultimately be contingent upon a variety of factors, including your own combination of experience, skills, and qualifications.

#li-hybrid

","hiringOrganization":{"@type":"Organization","name":"Rocket Science Group","sameAs":"https://www.rocketscience.gg"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Albany, NY","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":46,"item":{"@type":"JobPosting","title":"Technical Account Manager","datePosted":"2025-08-07","description":"

\n\n

So, what’s the role all about?

How will you make an impact?

Drive Client Success: Become a trusted advisor for key clients, resolving complex technical challenges and ensuring their success with NiCE products and services.
Foster Strategic Relationships: Build strong, collaborative relationships with clients, fostering trust and long-term partnerships.
Deliver Exceptional Service: Collaborate effectively across internal teams to provide clients with exceptional technical support and customer service.
Technical Expertise: Leverage deep knowledge of NiCE products and technologies to troubleshoot client issues and optimize their solutions.
Client-Centric Approach: Gain a comprehensive understanding of each client's business needs and identify opportunities to enhance their success with NiCE solutions.
Communication & Knowledge Sharing: Develop and deliver impactful presentations showcasing client achievements and best practices. Train clients to maximize their investment in NiCE products and services.
Continuous Improvement: Contribute to the development and improvement of NiCE products and services by identifying and recommending enhancements based on client feedback.

Have you got what it takes?

Bachelor's degree in Computer Science, Business Information Systems, or a related field; or equivalent work experience.
5 years of experience in a technical or service role within software, telecommunications, customer service, call/contact centers, or service delivery.
Demonstrated proficiency in technical problem-solving, including strong analytical and advanced troubleshooting skills.
Excellent customer service and communication skills, with fluency in both written and verbal communication.
Ability to multitask effectively and thrive in a fast-paced environment.
Working knowledge of contact center software design and functionality, with a strong understanding of technical concepts.

You will have an advantage if you also have:

Experience/knowledge in Telecom, Connectivity, Programming – Integrations, Software/Systems/Applications

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

What’s in it for you?

Enjoy NiCE-FLEX!

Requisition ID: 8198
Reporting into: Manager, Customer Success
Role Type: Individual Contributor

\n\n \n

About NiCE

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

So, what’s the role all about?

How will you make an impact?

Drive Client Success: Become a trusted advisor for key clients, resolving complex technical challenges and ensuring their success with NICE products and services.
Foster Strategic Relationships: Build strong, collaborative relationships with clients, fostering trust and long-term partnerships.
Deliver Exceptional Service: Collaborate effectively across internal teams to provide clients with exceptional technical support and customer service.
Technical Expertise: Leverage deep knowledge of NICE products and technologies to troubleshoot client issues and optimize their solutions.
Client-Centric Approach: Gain a comprehensive understanding of each client's business needs and identify opportunities to enhance their success with NICE solutions.
Communication & Knowledge Sharing: Develop and deliver impactful presentations showcasing client achievements and best practices. Train clients to maximize their investment in NICE products and services.
Continuous Improvement: Contribute to the development and improvement of NICE products and services by identifying and recommending enhancements based on client feedback.

Have you got what it takes?

Bachelor's degree in Computer Science, Business Information Systems, or a related field; or equivalent work experience.
5 years of experience in a technical or service role within software, telecommunications, customer service, call/contact centers, or service delivery.
Demonstrated proficiency in technical problem-solving, including strong analytical and advanced troubleshooting skills.
Excellent customer service and communication skills, with fluency in both written and verbal communication.
Ability to multitask effectively and thrive in a fast-paced environment.
Working knowledge of contact center software design and functionality, with a strong understanding of technical concepts.

You will have an advantage if you also have:

Experience/knowledge in Telecom, Connectivity, Programming – Integrations, Software/Systems/Applications

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

Requisition ID: 8196
Reporting into: Manager, Customer Success
Role Type: Individual Contributor

About NiCE

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

So, what’s the role all about?

How will you make an impact?

Drive Client Success: Become a trusted advisor for key clients, resolving complex technical challenges and ensuring their success with NiCE products and services.
Foster Strategic Relationships: Build strong, collaborative relationships with clients, fostering trust and long-term partnerships.
Deliver Exceptional Service: Collaborate effectively across internal teams to provide clients with exceptional technical support and customer service.
Technical Expertise: Leverage deep knowledge of NiCE products and technologies to troubleshoot client issues and optimize their solutions.
Client-Centric Approach: Gain a comprehensive understanding of each client's business needs and identify opportunities to enhance their success with NiCE solutions.
Communication & Knowledge Sharing: Develop and deliver impactful presentations showcasing client achievements and best practices. Train clients to maximize their investment in NiCE products and services.
Continuous Improvement: Contribute to the development and improvement of NiCE products and services by identifying and recommending enhancements based on client feedback.

Have you got what it takes?

Bachelor's degree in Computer Science, Business Information Systems, or a related field; or equivalent work experience.
5 years of experience in a technical or service role within software, telecommunications, customer service, call/contact centers, or service delivery.
Demonstrated proficiency in technical problem-solving, including strong analytical and advanced troubleshooting skills.
Excellent customer service and communication skills, with fluency in both written and verbal communication.
Ability to multitask effectively and thrive in a fast-paced environment.
Working knowledge of contact center software design and functionality, with a strong understanding of technical concepts.

You will have an advantage if you also have:

Experience/knowledge in Telecom, Connectivity, Programming – Integrations, Software/Systems/Applications

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

What’s in it for you?

Enjoy NiCE-FLEX!

Requisition ID: 8197
Reporting into: Manager, Customer Success
Role Type: Individual Contributor

\n\n

About NiCE

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

","hiringOrganization":{"@type":"Organization","name":"NICE","sameAs":"https://www.nice.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Philippines - Manila","addressCountry":"Philippines","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":49,"item":{"@type":"JobPosting","title":"Technical Account Manager","datePosted":"2025-08-07","description":"About CogniteEmbark on a transformative journey with Cognite, a global SaaS forerunner in leveraging AI and data to unravel complex business challenges through our cutting-edge offerings including Cognite Atlas AI, an industrial agent workbench, and the Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms & Cognite was recognized as 2024 Microsoft Energy and Resources Partner of the Year . In the realm of industrial digital transformation, we stand at the forefront, reshaping the future of Oil & Gas, Chemicals, Pharma and other Manufacturing and Energy sectors. Join us in this venture where Ai and data meet ingenuity, and together, we forge the path to a smarter, more connected industrial future.
Learn more about Cognite hereCognite Product Tour 2024Cognite Product Tour 2023Data Contextualization Masterclass 2023
Our valuesImpact: Cogniters strive to make an impact in all that they do. We are result-oriented, always asking ourselves.Ownership: Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good, fostering inclusivity and sharing responsibilities for challenges and success. Relentless: Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for growth.
Cognite Global Strategic ServicesServices is the Scaling Engine of Cognite. TAMs are a key lever in that engine.
OverviewAt Cognite, Technical Account Managers (TAMs) are trusted advisors responsible for helping strategic customers realize tangible value from Cognite Data Fusion (CDF) and accelerate scalable outcomes. They play a central role in delivering on our Scaling Engine ethos; collaborating across Services, Product, Engineering, and Account Teams to ensure our technology is deployed with excellence, adopted with purpose, and expanded with value.
TAMs lead the technical relationship across the customer lifecycle: from validating architectural decisions during pre-sales, to supporting deployment and operationalization post-First Value, and ultimately co-owning technical alignment for expansion and renewal. They are also essential in enabling our partner ecosystem, ensuring solution integrity, and elevating the Cognite experience through feedback loops to Product and Customer Enablement.\n

What You'll Do

Architect with Impact: Work with central customer IT teams to align on a target architecture for CDF across their enterprise and ensure fit within their ecosystem.
Collaborate Across Pre-Sales and Field Engineering: Partner with Field Engineering and Solution Architects during pre-sales to ensure technical continuity into deployment.
TAMs provide customer context and future-state alignment to help accelerate early value realization and ensure a strong post-sale handover.
Deploy with Confidence: Guide secure solution deployments (IAM, networking, data pipelines), ensuring alignment with Cognite best practices and supportable design.
Drive Value Realization: Partner with Customer Success, Services Delivery, and Value Engineering to align architecture and use case roadmap with customer business goals.
Support Scalable Adoption: Co-develop adoption programs, facilitate end-user feedback loops, and support Enablement in scaling best practices across accounts.
Identify and Surface Expansion Opportunities: Act as a trusted advisor who understands the customer's evolving needs and business priorities. While not responsible for direct sales, TAMs play a critical role in identifying new use cases and scaling opportunities that Customer Business Executives (CBEs) can engage on commercially.
Catalyze Expansion: Provide technical insight to Account Management and CBEs to accelerate and de-risk expansion and renewal opportunities.
Activate Partners: Collaborate with Solution Partners and validate technical quality of partner-delivered solutions for your assigned accounts.
Close the Feedback Loop: Be the voice of the customer to Product and Engineering; especially around product limitations, roadmap priorities, and repeatability.
Champion Cognite Culture: Model curiosity, empathy, and speed in cross-functional collaboration to bring out the best in our teams and our customers.

Who You Are

Bachelor’s or Master’s degree in Computer Science, Data Engineering, Information Systems, Technology or related field. Masters preferred.
5–12+ years of experience (TAM / Director level) in roles such as solution architect, data engineer, software developer, or enterprise architect.
Deep technical understanding of enterprise integration patterns, cloud architecture, data platforms, identity management, and networking security.
Hands-on experience with tools like Git, CI/CD pipelines, deployment automation, and DevOps workflows.
Strong familiarity with industrial source systems, time-series data, OT/IT integration; especially in O&G, Manufacturing, or Power & Utilities, preferred.
Demonstrated ability to engage and coach technical stakeholders across seniority levels with credibility and clarity.
Experience facilitating technical workshops, co-design sessions, and escalation management with enterprise customers.
Comfortable operating in matrixed, fast-moving SaaS environments where shared success and trust are key currencies.

Traits that will help you be successful:

You are structured, detailed, and value operational excellence.
You embrace a DevOps mindset and believe in scalable, supportable design.
You take initiative and follow through on commitments.
You believe in shared success and bring positive energy to collaboration.
You are passionate about Cognite’s mission — and want to be part of a team that’s building something bold.
You want to have fun while delivering world-class outcomes.

A snapshot of our many perks and benefits as a Cogniter* Join an organization of 70 different nationalities 🌐 with Diversity, Equality and Inclusion (DEI) in focus 🤝* A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @cognitedata 📷 to know more* Flat structure with direct access to decision-makers, with minimal amount of bureaucracy* Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries* Join our HUB 🗣️ to be part of the conversation directly with Cogniters and our partners.
Why choose Cognite? 🏆 🚀Join us in making a real and lasting impact in one of the most exciting and fastest-growing new software companies in the world. We have repeatedly demonstrated that digital transformation, when anchored on strong DataOps, drives business value and sustainabilityfor clients and allows front-line workers, as well as domain experts, to make better decisions every single day. We were recognized as one of CNBC's top global enterprise technology startups powering digital transformation! And just recently, Frost & Sullivan named Cognite a Technology Innovation Leader! 🥇 Most recently Cognite Data Fusion® Achieved Industry First DNV Compliance for Digital Twins 🥇

Apply today!If you're excited about the opportunity to work at Cognite and make a difference in the tech industry, we encourage you to apply today! We welcome candidates of all backgrounds and identities to join our team. Please do not hesitate to contact our Talent Acquisition team with any questions -
We encourage you to follow us on Cognite LinkedIn; we post all our openings there.","hiringOrganization":{"@type":"Organization","name":"Cognite","sameAs":"https://www.cognite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Abu Dhabi","addressCountry":"United Arab Emirates","addressRegion":"Middle East"}}}},{"@type":"ListItem","position":50,"item":{"@type":"JobPosting","title":"Technical Account Manager","datePosted":"2025-08-08","description":"LightEdge is an enterprise-grade cloud services and colocation company focused on the needs of businesses and their critical IT requirements. If you want to take your skills to the next level by joining an industry leader, this is an excellent opportunity for you! The Lightedge Technical Account Manager will deliver professional and expert support to our Strategic customers, engaging directly on complex projects and day to day operations. This role encompasses both the support and troubleshooting of customer issues as well as the creation of detailed supporting documentation. With a balanced approach, the Technical Account Manager excels in resolving complex challenges and orchestrating with internal operations teams to ensure prompt support, prioritization of issues, and customer satisfaction.   \n

Responsibilities

This position will report to the Sr VP of Operations and will serve as the primary point of contact for assigned customers to address and resolve technical issues, demonstrating a trusted commitment to delivering a superior customer experience. 
Engage in collaborative efforts with internal teams to streamline issue resolution and maintain regular communication with leadership, client experience teams, and sales to align on customer strategies and feedback. 
Partner with client experience teams to host quarterly reviews with customers to evaluate and ensure the precision and relevance of technical documentation, fostering an environment of continuous improvement and alignment with customer objectives, and ticket resolution. 
Facilitate and manage customer-driven projects and system upgrades, ensuring seamless integration and minimal disruption to customer operations. 
Maintain visibility on client environmental health and communicate effectively with external and internal teams to help ensure system uptime for assigned clients. 
Facilitate the creation, update, and maintenance of critical support documentation such as environment designs, runbooks, and disaster recovery plans.
Review thorough analyses and develop strategic plans for remediation and improvement, addressing both customer and internal issues to optimize system performance. 
Participate in On-Call rotation, demonstrating readiness and expertise to address urgent needs, while also managing additional responsibilities as required to adapt to the dynamic needs of customers and the organization.

Education and Experience

Associate degree in Information Technology, a related discipline, relevant certifications, or an equivalent combination of education and work experience will be considered  
4-7 years of experience in a technical support, system administration, engineering, or customer experience role
Experience working in a datacenter or managed service provider a plus  
Experience using ServiceNow, Salesforce, and Waterfall / Kaban style project management software 
Strong troubleshooting and problem-solving skills  
Experience working and opening trouble tickets with vendors and / or telecom carriers  
Excellent communication and interpersonal skills for work in a collaborative team environment  
Capable of managing multiple projects simultaneously  
Ability to multi-task and operate with minimal supervision, adjusting priorities accordingly  
Able to maintain professional demeanor under stress  
Demonstrated willingness to learn and adapt to changes in technology  
Able to remain solution-focused and composed in high-pressure situations.
Demonstrated ability to learn and adapt to new technologies.
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.

","hiringOrganization":{"@type":"Organization","name":"Lightedge","sameAs":"https://lightedge.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin, Texas","addressCountry":"United States","addressRegion":"North America"}}}}]}

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Product Specialist

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About the Role:

Company Description

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About Taskrabbit:

You’ll love working here because:

Taskrabbit’s commitment to Diversity and Inclusion:

Company Description

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RESPONSIBILITIES

QUALIFICATIONS

PERKS & BENEFITS

A typical day might look like

You'll be a great fit for this role if you:

Responsibilities

Requirements

Competencies

About us

Our Values

About the Role

What You Will Do

What You Must Have

Customer & Account Management Skills

Minimum Qualifications (Knowledge, Skills, and Abilities)

What's In It For You

Pay Transparency

Additional Information

Who we are 🩵

The opportunity ✨

What you’ll get up to 🌠

What we need from you 💡

We might not be right for you if:

About OpenObserve

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\nLocation: Madrid,Communauté de Madrid,Espagne \n

\nLocation: Meudon,Île-de-France,France \n

Description

What will you do

Requirements

You are

About Us

Description

Requirements

Help us to increase the number of successful products in the world!

About PostHog

What we value

Who we’re looking for

What you’ll be doing

What you won’t be doing

Requirements

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What we offer in return:

ABOUT THE ROLE:

WHAT YOU’LL DO:

WHAT WE CAN OFFER:

What You'll Do

Who You Are

Traits that will help you be successful:

Responsibilities

Education and Experience

\n
Location: Madrid,Communauté de Madrid,Espagne
\n

\n
Location: Meudon,Île-de-France,France
\n

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