General Information

Salary The national salary range is £29,303 - £31,061, London salary range is £33,551 - £35,564. Your salary will be dependent on your base location Working Pattern Full Time Vacancy Approach Cross Government Location National Region National Closing Date 06-Oct-2025 Post Type Permanent Civil Service Grade EO Number of jobs available 2 Reserve List 12 Months Job ID 10108

Descriptions & Requirements

Job description

Directorate: HR Resourcing

Who Are We?

HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. We provide support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses – we have a responsibility to deliver a Justice system that is accessible to everyone and operates efficiently.

Introduction

We have an exciting opportunity to join our team as an EO Recruitment Support Team Leader. This post requires full time working hours but can be based at any HMCTS site nationally. For full details and a comprehensive overview of this role we recommend that you please refer to the attached Role Profile.

What will you be doing?

You will be responsible for the initiation, management, and completion of end-to-end recruitment campaign delivery through delivering high quality effective leadership, ensuring compliance with Civil Service fair & open recruitment principles. As a visible and supportive member of the HMCTS Resourcing Team, you will play a key role in delivering a strong and effective service to stakeholders, ensuring recruitment activity is aligned with organisational goals and meets the needs of our service users.

Location Of Post

The post holder can be based nationally at any HMCTS site. Successful applicants will be expected to be office based 3 days per week (subject to business availability). The frequency may increase in the future. You may be required to travel on occasions to support and collaborate with the wider Recruitment team and HR.

What will the successful candidate look like?

We are seeking resilient, resourceful, and adaptable individuals with proven experience in delivering high-quality recruitment services within a fast-paced, demanding and complex environment. The successful candidate will demonstrate strong organisational skills and a proactive approach to problem solving, with the ability to manage competing priorities and deliver accurate work to tight deadlines.

You will gain experience and manage end-to-end recruitment processes, ensuring full compliance with Civil Service recruitment principles and internal policies. Your ability to prioritise your own and your team's workload, maintain accuracy, and apply effective time management will be essential to success in this role.

Strong communication and relationship management skills are key, as you will be working closely with internal and external stakeholders across the organisation. You will be confident in using consultation skills to guide stakeholders through recruitment processes, offering expert advice and ensuring a consistent and fair approach.

There are two positions available within the HMCTS Resourcing Teams.

One role currently has responsibility for direct reports, who you will lead and support, ensuring compliance, driving performance, and motivating colleagues to deliver a high-quality recruitment service. As a leader within HMCTS Resourcing Team, the jobholder must provide clear direction and focus, visibly championing the changes which deliver greater efficiencies and supporting and motivating colleagues and direct reports in the team to deliver a strong and effective service to our stakeholders. Ensuring team members align with compliance requirements, monitoring and challenging where it is not.

The second role does not currently involve direct line management, but there is potential for this to develop over time, depending on business needs and individual progression.

In both roles, you will be expected to contribute to a collaborative working environment, demonstrating strong teamworking, proactivity, and a commitment to continuous improvement. You will support others through change, champion new ways of working, and help embed best practice across the team. Whether leading others or working alongside them, you will play a key role in delivering a compliant, efficient, and stakeholder-focused recruitment service.

What Next?

If this fantastic opportunity to join our fast moving and dynamic team is what you have been looking for then please see the attached Role Profile for the full list of key responsibilities, skills, knowledge and experience required and click the apply button now.

How To Apply

Application Stage

The following areas of Success Profile Framework will be used to assess and score your application during the sift, and interview.

Please Submit

A behaviour example illustrating the Civil Service Behaviour “Managing a Quality Service” (up to 250 words).

250-word Statement of Suitability will be sifted against the Knowledge, Skills and Experience outlined in the Role Profile.
Please ensure you cover both ‘what’ you do but also ‘how’ you do it. (i.e., the effective skills, knowledge & experience needed to undertake the role)

Interview Stage

If successful at sift, you will be invited to attend a remote interview, via Microsoft teams. During your interview, you will be assessed against the following Civil Service Success Profiles which will include:

Question(s) in relation to the following Civil Service behaviours:

Leadership
Communicating and influencing
Delivering at pace
3 Strengths will also be assessed however these are not shared in advance.
Merit List
A merit list will be held for this campaign, allowing the appointment of near miss candidates to similar roles, at the same band, for up to 12 months.
So, it is always a good idea to apply for a role, and try as best as you can at interview, as you never know what future opportunities it may open! You will be able to view your status via the application portal If you have been added to the Merit List, your status will show either Merit or Reserve list.

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles: All successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity).

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible Working Hours

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Eligibility

Staff on fixed term appointments must have been recruited through fair and open competition.

Vacancies advertised “cross-government” are only open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules.

Support

A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
Paid paternity, adoption and maternity leave.
Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

To Transformative Business Services (0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk);
To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
To the Civil Service Commission (details available here)

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve List

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

Moj:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 10108

Hmpps

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 10108

Job Description Attachment

09-2025 Recruitment Support Team Leader - Role Profile.docx.pdf (Job Description Attachment) Download | Preview | Open in a new tab Close preview

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Application Form Stage Assessments

Behaviours Behaviours Application Form Question Word Limit 250 Managing a Quality Service Experience We will assess your experience for this role via the following methods Statement of Suitability Statement of Suitability Guidance for the Statement of Suitability Statement of Suitability (250 words) against the Knowledge, Skills and Experience required in the Role Profile. Evidence of Experience Statement of Suitability

Interview Stage Assessments

Interview Dates Expected end of Oct Behaviours Leadership Communicating and Influencing Delivering at Pace Strengths Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here. Use of Artificial Intelligence (Al)You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own. Level of security checks required Baseline Personnal Security Standard (BPSS)

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