Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience. From receiving and organizing merchandise to picking, packing, retrieving orders from our back-of-house storage and delivering them curbside to the customer; monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders, and you’ll help keep the stockroom and sales floor running efficiently.

You'll also play a key part in customer interactions - greeting shoppers warmly, resolving issues, and delivering orders curbside with care. Your attention to detail, teamwork, and commitment to operational excellence will directly impact both customer satisfaction and overall store performance.

This role goes far beyond just being a behind-the-scenes support colleague. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you!

How our Fulfillment and Receiving Colleagues spend their day…

Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride and greet teammates with a warm hello. Before getting started, they review their goals, learn about new products and promotions, and prepare the store for success. Whether receiving merchandise, tagging items, or organizing the stockroom, they bring energy and focus to every task to set the day up for smooth operations and strong results.
On the floor, they focus on the customer - from greeting customers warmly to actively listening and resolving issues, colleagues build trust through personal, helpful interactions - on the floor, during curbside pickups, or through timely and accurate order fulfillment.
Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting any needed merchandise moves.
They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name. Behind the scenes, they wrap up their day by organizing the stockroom, completing orders, and setting the team up for the next day’s success.
We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Seasonal colleagues are typically scheduled to work 10-20 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

Who You Are

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to:
Be comfortable communicating and collaborating with customers and colleagues
Meeting daily sales goal challenges
Enjoy meeting people, learning about them, and sharing information
Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
Understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English

Essential Physical Requirements You Will Perform

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Access your earned wages anytime
Merchandise discounts
Performance-based incentives
Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Stores00

Set your job search on autopilot

Fresh Jobs

Seasonal Retail Sales Associate, Somerset Collection

Seasonal Fulfillment and Receiving Support Associate, Haywood Mall

Seasonal Retail Sales Associate - Erin Ridge

Seasonal Retail Sales Associate - Cherry Creek Mall

Seasonal Retail Sales Associate - Vaughan Mills

Seasonal Retail Sales Associate

Seasonal Retail Sales Associate - Eastern Beltway

Seasonal Retail Sales Associate - University Village

Seasonal Retail Sales Associate - Outlet Coll Winnipeg

Seasonal Retail Sales Associate - Washington Park Plaza

Seasonal Retail Sales Associate - Streets at So. Glenn

Seasonal Retail Sales Associate - Metropolis

Seasonal Retail Sales Associate

Seasonal Retail Sales Associate - Platte 15

Seasonal Retail Sales Associate - Flatiron Crossing

Seasonal Retail Sales Associate - Devonshire Mall

Seasonal Retail Sales Associate - Foxwoods Designer

Seasonal Retail Sales Associate - Regina E SmartCentre

Seasonal Retail Sales Associate - Outlets Castle Rock

Seasonal Retail Sales Associate - Toronto Eaton Centre

Selling Flex Associate - Haywood Mall

Seasonal Retail Sales Associate - Prom Shop at Briargate

Seasonal Retail Sales Associate - Charlottetown Smartcentres

Seasonal Retail Sales Associate - Village On The Park

Seasonal Retail Sales Associate - Robson Street

Seasonal Retail Sales Associate - Cookstown Tanger

Seasonal Retail Sales Associate - Pearl Street

Seasonal Retail Sales Associate - Edmonton Common

Seasonal Retail Sales Associate - Grand Mesa

Seasonal Retail Sales Associate - Morgan Crossing

Seasonal Retail Sales Associate - Citadel Outlets

Seasonal Retail Sales Associate - Park Meadows

Seasonal Retail Sales Associate - Lohman Plaza

Seasonal Retail Sales Associate - Richmond Centre

Seasonal Retail Sales Associate - Heartland Town Center

Seasonal Retail Sales Associate - Metropolis

Seasonal Retail Sales Associate - Tsawwassen Mills

Seasonal Retail Sales Associate - Out Collection EIA

Seasonal Retail Sales Associate - Orchard Town Center

Seasonal Retail Sales Associate - S Colorado Blvd

Seasonal Retail Sales Associate - Sunridge Mall

Seasonal Retail Sales Associate - Shoppes at Gr Prairie

Handbag Sales Associate - Full Time - Haywood Mall

Seasonal Retail Sales Associate - Thunder Centre

Seasonal Retail Sales Associate - St Vital S/C

Seasonal Retail Sales Associate (Early Morning) - Coll Winnipeg

Seasonal Retail Sales Associate (Late Night) - Park Meadows

Seasonal Retail Sales Associate - Square One

Seasonal Retail Sales Associate - Barrie SmartCentre

Seasonal Retail Sales Associate - Vaughan Mills