QRM - Quality and Risk Management (Manager) - National_Office

Risk, Compliance, and Governance | Firm Risk Management Same job available in 30 locations

Arlington/Rosslyn, Virginia, United States

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Position Summary

Deloitte Consulting LLP’s Quality and Risk Management group is seeking a Risk Manager to join the Consumer Industry Risk Management team. Successful candidates will have extensive experience in identifying and mitigating business and contract risks associated with the provision of professional consulting services. The Risk Manager role involves providing quality and risk management support throughout the opportunity and engagement lifecycle, including risk consultations to opportunity pursuit teams, reviewing and revising as applicable draft contracts (Statement of Works, Engagement Letters, Change Orders) for professional services, assisting in and at times leading negotiations with clients and other third parties, monitoring and mitigating risk during engagement execution, and serving as a trusted risk advisor to senior client service executives.

Recruiting for this role ends on 9/15/2025.

Responsibilities/Here is What You Will Do:

Deal Desk Support, Contracting and Negotiations

Assist with deal desk and contract review activities. Support our sales team with deal and contract structuring, RFI/RFP/Proposals, contract review, drafting custom provisions, and negotiations.
Intersect with various functions - including sales, legal, finance, and delivery - to act as a strategic advisor to help manage deal flow and to optimize sales and contracting cycles.
Work closely with deal teams and legal in reviewing, advancing, and negotiating agreements such as master agreements, confidentiality agreements, and teaming agreements. Own risk consultation and contracting review of scope of work/SOW documents and related schedules.
Provide guidance on contracting and negotiation strategies. Ensure cross-functional alignment through contracting lifecycles.
Ensure that contracting requirements are met and handled in a manner that is consistent with the Firm’s policies, requirements, and good business practices.

Ongoing and Post-Execution Risk Management and Contracting Support

Assist with ongoing contracting, risk management, and mitigation support for ongoing contracting requirements - SOWs, Change Orders, amendments, and renewals.
Facilitate continued compliance with contractually required policies and processes and with the Firm’s internal policies.
Continue to collaborate with different functions to socialize agreement/contractual requirements and business terms.
Work actively with account leadership and quality team to identify and help mitigate post-signature delivery and engagement risks.

Knowledge Management and Training Support

Maintain knowledge of core professional services (e.g., IT, Managed Services, Outsourcing) and product offerings to continue supporting contracting and risk matters in a fast-paced, constantly changing environment.
Work independently to manage contractual matters and risks and be the trusted advisor to leaders on multiple accounts.
Provide mentoring and training to Risk Management colleagues and to a broader audience to enhance knowledge of and compliance with firm’s policies, templates, and processes.
Proactively pursue, assess, and, where appropriate, advance firm’s initiatives, including in the areas of software, cloud, data analytics, operate services, Generative AI, and privacy & security.
Support strategic initiatives pertaining to development/updating of processes, tools, and templates to improve overall risk management and contracting practices and to help drive adoption of such processes, tools, and templates.

Qualifications/What you will bring to the table:

Required:

Strong understanding of professional services contracting lifecycle with an emphasis on technology services
Proven track record influencing a diverse set of stakeholders and driving common outcomes with a strong understanding of commercial contracting processes, including terms and conditions
Outstanding verbal/written communication, collaboration, and negotiation skills to lead an environment driven by customer service and teamwork
Excellent leadership skills, including ability to prioritize critical needs, act decisively, and handle a high volume of complex tasks within a given timeframe
Experience in writing and reviewing scope of work documents, with a focus on incorporating actionable and measurable guidance to address specific risks around delivery execution
Proven willingness to listen and learn, and a consistent record of making and explaining appropriate decisions (even when this leads to tough business discussions).
Education: BBA/BA/BS in related field, Master’s Degree is desirable
Experience Requirements: Minimum 5-8 years of direct contract negotiation for technology services or experience in the Consulting/Professional Services space; technology delivery and implementation services experience are beneficial
Location: Flexible
Travel Requirements: Willingness and ability to travel approximately 25%, flexibility required based on candidate location and role
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred:

Knowledge of one or more segments of the Consumer industry, including key industry issues, the competitive landscape, and recent developments
Experience handling risk issues pertaining to some combination of outsourcing, cloud software, software licensing, and alliance agreements.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $124,700 - $229,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles’s Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 309284 Job ID 309284

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