Description

At Families in Transition, we’re on a mission to Prevent and Break the Cycle of Homelessness. Our mission moves us to empower people and we do that by providing dignified housing, by delivering comprehensive and innovative solutions, by developing collaborative relationships with our clients and partners, and by creating opportunities for donors and volunteers committed to making a difference where they live and work. Families in Transition is currently looking for a Property Manager to join our team!

The Property Manager is responsible for the oversight and management of a properties portfolio; ultimately accountable for responsibilities such as lease ups, tenant management and complaints, rent collection, notices, decreasing vacancy rates, move-outs and any evictions. The Property Manager is responsible for ensuring compliance with all Affordable Housing regulations. This role must effectively partner with other departments to ensure compliance and ensure ongoing communication and engagement with tenants to build positive relationships.

Essential Functions:

Work with applicants to gather all necessary financial and qualifying documents for the move-in certification process.
Process and complete tenant move-in certifications to ensure timely move-ins to vacant units for multiple programs such as LIHTC, Section 8, HOME, etc.
Maintain communication with current tenants regarding rents due, payment plans, inspections, pest issues, and tenant disputes, etc. as required.
Follow through with delinquent rent issues including demands for rent, eviction notices, and court proceedings.
Process and complete tenant annual re-certifications and other forms/reports required by funding agencies.
Complete third-party paperwork to include: NHHFA, MHRA, HUD, City Welfare, State Welfare, Fuel Assistance, and others as needed.
Process Section 8 voucher applications with tenants as required and maintain communication with housing authorities. Ensure tenants comply and are eligible for Section 8 voucher prior to move-in and while maintaining housing at designated properties.
Ensure accurate accounting of tenant payments, charges, and activities.
Maintain and process submissions of TRACS, EIV and HUD files.
Maintain accurate and complete tenant and building files, and properly document interactions and notices provided to tenants.
Partner with Facilities to ensure property upkeep, safety, and timely turnover of units.
Complete move-in, move-out and quarterly inspections with all tenants.
Assist in funder inspections including providing necessary documentation and reporting for inspections.
Maintain knowledge and attend training as necessary to keep up to date of compliance and regulatory requirements such as Low-Income Housing Tax Credit, HUD, Fair Housing, EIV, etc.
Data entry and maintenance of tenant and property information in the Property Management System, ensuring accuracy, compliance and timeliness of data.
Maintain confidentiality and sensitivity to the cultural diversity of the population served.
Perform other duties assigned.

Requirements

Minimum Requirements (Education/Experience/Certificates/Licenses):

Associate’s Degree in Business Management or related field.
At least 2 years property administration experience; preferably in multi-family affordable housing units.
Understanding of Fair Housing laws.
Experience with Property Management software.
Strong communication skills and excellent interpersonal skills.
Proficiency in Microsoft Office such as Word and Excel.
Detail oriented, ability to multi-task, ability to be flexible, and ability to manage multiple priorities.
Ability to maintain confidentiality and a professional manner at all times.
Excellent customer service skills.
Must have ability to travel between various locations in Manchester, NH and Concord, NH

Benefits:

Generous PTO policy
9 paid holidays
Medical Insurance
Dental Insurance
Vision Insurance
Employer paid Life and Disability Insurance
403(B) Retirement Plan
Employee Assistance Program (EAP)
Verizon wireless cell phone discount
Working Advantage/ Tickets at Work benefit program
30% employee discount at Outfitters Thrift Store

*Families in Transition is an Equal Opportunity Employer*

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Property Manager - Affordable Housing