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About the role

We’re hiring a Product Manager to join our Trust & Safety team. As our PM, you’ll lead efforts to make sure every Chime member who faces a transaction issue—whether it's fraud or a billing error—can quickly and confidently get their money back. You'll craft member experiences that feel effortless, even when things go wrong, while building systems that help Chime handle disputes efficiently at scale.

Disputes aren't just support tickets—they impact real people trying to pay rent, buy groceries, or protect their hard-earned money. You'll help shape policies and tools that balance compliance, fraud prevention, and compassion. The stakes are high, and so is the opportunity to build trust with every resolution.

The base salary offered for this role and level of experience will begin at $139,600 and up to $195,400. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to:

Own the end-to-end member experience for transaction disputes—from filing to resolution
Design simple, transparent flows that help members regain financial confidence quickly
Collaborate cross-functionally with Engineering, Risk, Compliance, Legal, and Operations teams
Drive automation and tooling improvements that reduce handling time and error rates
Monitor and improve key metrics like resolution time, dispute loss, and member satisfaction
Stay ahead of evolving regulatory guidelines and ensure full compliance
Balance business risk, fraud mitigation, and user experience through thoughtful product decisions

To thrive in this role, you have:

Built consumer-facing products that prioritize trust, safety, or financial resilience
Worked in complex operational or policy-heavy domains (e.g. fraud, compliance, support)
Used analytics and experimentation to uncover insights and drive product decisions
Collaborated with diverse teams including Engineering, Risk, Legal, and Ops
Excellent communication skills and comfort with ambiguity in high-stakes areas
Familiarity with or interest in financial services regulation and dispute resolution
A member-first mindset and drive to build simple, empowering experiences

#LI-TP1 #LI-Hybrid

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.**
💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute**
💰 Competitive salary based on experience**
✨ 401k match** plus great medical, dental, vision, life, and disability benefits
🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off**
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!**
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress**

**Perks also available to Chime Interns.

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

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Bumble Inc. is an equal opportunity employer and we strongly encourage people of all ages, colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people with disabilities, and neurodivergent people to apply. We're happy to make any reasonable adjustments that will help you feel more confident throughout the process, please don't hesitate to let us know how we can help.In your application, please feel free to note which pronouns you use (For example: she/her, he/him, they/them, etc).

Bumble Inc. is seeking a Staff Product Manager to join our Trust & Customer Experience team. This is a high-impact role for a strategic, execution-focused product leader who will own the development of scalable solutions that strengthen authenticity, reduce abuse, and reinforce community trust across Bumble Inc. products. You’ll lead initiatives that protect our platforms from unauthorized use, impersonation, fraud, and other inauthentic and illegitimate behaviors. You will also help drive platform-wide improvements to moderation systems, identity verification, and abuse enforcement tooling—delivering outcomes that improve user trust, operational resilience, and safety at scale.
About the Trust & Safety Team
You’ll join a cross-functional Trust & Safety team that designs systems to prevent harm, protect members, and empower responders. We build scalable solutions that reduce risk and promote authentic, respectful interactions across our platforms. We believe safety is at the core of everything we build at Bumble Inc.—and we’re here to build it thoughtfully, proactively, and ethically.\n

What You'll Do

Own end-to-end product strategy, prioritization, and execution for complex, high-priority Trust & Safety initiatives focused on platform authenticity, account integrity, and abuse prevention.
Design and scale systems that combat inauthentic behavior (e.g., inauthentic accounts, unauthorized access, illegitimate behavior, impersonation) while improving member experience and reducing friction.
Partner with Engineering, Data Science, Design, Operations, Policy, Legal, and Customer Support to enhance detection, enforcement, verification, and appeals processes.
Drive the adoption and integration of identity verification methods, authenticity signals, and machine learning classifiers to improve signal quality, enforcement accuracy, and reduce operational burden.
Support scaled abuse operations through platform enhancements that enable efficient, accurate, and defensible moderation decisions at scale.
Develop metrics, dashboards, and experimentation frameworks to assess safety impact, operational efficiency, and member trust over time.
Influence the broader Product organization through strong cross-functional leadership, mentorship of other Product Managers, and active contributions to team rituals and standards.
Manage negotiations and relationships with third-party vendors to support product and operational needs.

About You

You have 6+ years of product management experience, including substantial ownership of Trust & Safety, Integrity, or Platform Abuse initiatives.
You’ve successfully built and scaled systems to reduce inauthentic behavior, enforce community standards, or support abuse operations in high-growth consumer tech environments.
You have experience with one or more of the following: account verification, inauthentic account detection, platform misuse prevention, identity/authenticity signals, or enforcement systems.
You are a systems thinker who can work across complex safety, compliance, and engagement trade-offs to design for scale and sustainability.
You are customer-obsessed, data-literate, and comfortable using both qualitative and quantitative insights to inform your decisions.
You have a strong track record of cross-functional collaboration, including navigating legal, policy, and operational complexity with clarity and confidence.
You operate with empathy, integrity, and urgency, especially when working on sensitive or high-impact challenges.

Preferred Experience

Prior experience with identity verification or account authenticity initiatives, particularly in dating, social media, marketplaces, or user-generated content platforms.
Familiarity with content and behavioral moderation tooling, abuse taxonomies, detection models, or third-party Trust & Safety vendors.
Experience building or supporting workflows for scaled Trust & Safety operations teams (e.g., global enforcement, appeals, risk reviews).
Understanding of safety and privacy regulatory landscapes.

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager within the Fraud Prevention, Trust and Safety for Payments team, you will be instrumental in innovating and managing new product offerings from their inception to retirement. Your role will involve working with our Data Engineers to build out the data infrastructure for our AIML based fraud evaluation solution. Utilizing your comprehensive knowledge of product launch strategies, you will oversee the successful deployment of products, gather crucial feedback, and guarantee exceptional client experiences. With a commitment to scalability, resiliency, and stability, you will collaborate with various teams to deliver top-tier products that exceed customer expectations.

Job responsibilities

Develop and communicate a clear product vision and strategy for data systems that support our Trust and Safety team. Stay informed about industry trends, emerging threats, and competitive landscape to ensure our products remain cutting-edge.
Lead the end-to-end product development lifecycle, from ideation to launch. Collaborate with engineering and data science teams to design and implement effective Trust and Safety data solutions.
Work closely with internal stakeholders, including risk management, compliance, and customer support, to gather requirements, prioritize features, and ensure alignment with business needs.
Utilize data analytics and insights to make informed decisions about product features, enhancements, and optimizations. Monitor key performance indicators (KPIs) to assess product success and identify areas for improvement.
Conduct market research to identify new opportunities and potential threats. Develop competitive analysis to inform product positioning and differentiation.

Required qualifications, capabilities, and skills

5+ years of experience in product management, with a focus on fraud prevention or data solutions that support our AIML infrastructure.
Proven track record of successfully launching and managing complex products in a fast-paced environment.
Analytical mindset with the ability to leverage data to drive decision-making
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

Preferred qualifications, capabilities, and skills

Demonstrated prior experience working in a highly matrixed, complex organization
Familiarity with payments, Fraud prevention, and AI/ML strategies
Exceptionally strong presentation and communication skills

\n\n\n JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.\n \n\n

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

\n\n

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

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Location Details: Remote - United States

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

Join our team

GoDaddy is seeking a motivated Manager of Trust and Safety. In this role, you will lead a team dedicated to ensuring the safety of those who use GoDaddy’s platform, including our customers and their users, by identifying and remediating abuse. Please note, you may encounter sensitive or distressing material as part of your regular responsibilities. Flexibility to respond to urgent incidents outside standard business hours, including nights, weekends, or holidays, may be required. If you are passionate about combating online threats in a fast-paced environment and possess strong leadership abilities, we want to hear from you!

What you'll get to do...

Lead and support a distributed team of Trust and Safety professionals, including oversight of outsourced BPO teams, to investigate and resolve suspicious activity and policy violations while fostering team well-being and development.
Take the lead on high-profile investigations with a customer-centric approach, and manage teams who liaise with law enforcement and regulatory agencies for effective case resolution.
Analyze data and metrics to assess the effectiveness of Trust and Safety initiatives, making data-driven decisions to improve processes, scale operations, and enhance overall safety outcomes.
Collaborate cross-functionally with internal teams—such as Legal, Industry/Government Relations, Public Relations, Information Security, and Care—as well as technology partners, to investigate claims, manage risks, enforce standards, and implement tools that enhance Trust and Safety operations in compliance with regulations.
Partner with Product, Technology, and Care teams to improve safety features and the customer experience, proactively mitigate misuse of the platform, advocate for GoDaddy’s Trust and Safety initiatives with industry and regulatory organizations, and stay current with industry trends and regulatory developments related to online safety and security.

Your experience should include...

5+ years’ experience in Trust & Safety or fraud prevention, ideally within the internet infrastructure, web hosting, or domain services industry.
Proven ability to scale operations and manage teams, including oversight of outsourced BPO (Business Process Outsourcing) teams.
Skilled in interpreting operational data to drive performance improvements and inform strategic decisions.
Strong knowledge of current and emerging threat trends, such as phishing, scams, malware, and content-related abuse.
Experience collaborating with diverse stakeholders and senior leaders, as well as working with law enforcement and regulatory agencies to implement and enforce policies.

You might also have...

Bachelor’s degree or equivalent experience in Computer Science, Cybersecurity, or Business Administration.
Familiarity with GoDaddy products and services.

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

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Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

We’re looking for a Trust & Safety Specialist to join Team Snapchat! We’re looking for someone who is able to keep a cool head under pressure, and is excited about improving workflows and proactively seeking ways to enhance the Snapchat experience. From developing support resources to tracking and escalating community issues, we’re looking for a utility player who is eager to help our community, keep Snapchatters safe, and isn’t afraid to roll up their sleeves and support wherever needed.

Due to the nature of Trust & Safety work, you should be willing and able to work with sensitive issues and content that may be considered offensive or disturbing. Our team has carefully devised measures and support in place to ensure wellness for all our team members.

What you’ll do:

Review abuse and safety incident reports, take appropriate action per operations policies and follow through clearly and consistently on every report
Drive improvement initiatives by providing guidance on policy development and executing projects that will enhance existing workflows
Review team members’ work, provide feedback, create and deliver training
Identify and escalate new issues and trends
Assist in improving our support resources and content
Serve as a consultative partner with our vendor team and provide expertise for processing all types of requests with a high degree of quality and efficiency
You set an example and are an active mentor of others, showing flexibility and impeccable teamwork in order to effectively prioritize competing demands

Minimum Qualifications:

Bachelor’s degree or equivalent work experience
Ability to work a shift pattern that includes weekends

Preferred Qualifications:

Excellent verbal and written communication skills
Experience reviewing sensitive content and a meticulous attention to detail
Familiarity with online child safety, fraud, spam, or other types of abuse
Proven track record managing data sets and using data to inform decision making
Agility in adopting new workflows and prioritizing competing demands
Experience collaborating with internal and external stakeholders at various levels within the company
Great judgment and ability to problem-solve, both alone and with peers
Developed perspective on prominent trends and issues in the online safety world
A passion for Snapchat and ability to focus and thrive in a fast-moving environment
A strong team player who is also able to work independently with minimal oversight
Experience interacting with NCMEC or law enforcement is advantageous
Fluency in other languages (e.g. French, Arabic) is advantageous

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

\"Default Together\" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

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Our Mission

Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.

We’re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.

Your Impact on our Mission

Zocdoc’s most important asset is our people. As a Trust & Safety Associate, your mission is to promote patient and provider trust in the platform and protect the integrity of the marketplace by leading your team in detecting, reporting, and acting on abusive user behavior. As a member of this newly formalized function, you’ll be tasked with executing on Trust & Safety tasks as well as helping build additional structured Trust & Safety workflows in order to keep pace with Zocdoc’s rapidly growing and evolving marketplace.

Zocdoc’s Trust & Safety Operations function is at the nexus of our Community Standards, partnering with cross-functional teams such as Product, Data, Sales, Service, and Legal to execute on mitigating behavior and content that is out of line with the platform’s standards. As a Trust & Safety Associate, you’ll be responsible for the critical daily operations that determine how well Zocdoc’s marketplace represents its standards.

You’ll enjoy this role if you…

Are a proactive operator who can bridge the gap between strategic policy and hands-on execution
Are a curious problem-solver who enjoys diving into data to uncover trends and patterns
Thrive in a fast-paced environment where you can identify issues and quickly communicate insights to the right stakeholders
Are personally motivated by seeing your work make a tangible impact on the safety of our users and the integrity of our platform, even if your contributions aren’t in the spotlight
Are comfortable navigating varying levels of ambiguity and can stay focused on the task at hand
Are confident in engaging in difficult conversations and decisions, especially in writing
Are proud of the quality of your work, but don't take yourself too seriously

Your day to day is…

Applying Zocdoc’s Community Standards to ensure our platform is a safe and respectful environment for all users
Investigating complex cases and user concerns, leveraging data and analytical skills to reach well-reasoned decisions. This includes managing high-volume email correspondence and oral communication with both internal and external stakeholders
Proactively identifying trends and emerging threats that could put Zocdoc or its users at risk, and escalating key insights to T&S leadership with urgency
Providing feedback to T&S leadership and product teams to help improve policies, processes, and tools aimed at addressing bad actors and enhancing the user experience
Partnering daily with cross-functional teams like Service, Sales, Product, Legal, and Marketing to execute on the T&S and company-wide mission

You’ll be successful in this role if you have…

1+ years of work experience in a hands-on Trust & Safety, operations, or service role with some customer-facing responsibilities
Strong written communication skills, with the ability to clearly articulate complex policies and decisions to users via email
A highly analytical and data-driven approach to problem-solving and decision-making
Excellent critical thinking skills, with the ability to make sound, high-stakes decisions with real consequences
Empathy in all situations and resilience, with a deep understanding of user perspectives to navigate and resolve sensitive issues
Resourcefulness and adaptability, with a proactive approach to solving ambiguous challenges and a commitment to operational excellence

Benefits:

Flexible work environment
Competitive PTO
100% paid employee health benefit options (including medical, dental, and vision)
401(k) with employer funded match
Corporate wellness programs with Headspace and Peloton
Sabbatical leave (for employees with 5+ years of service)
Competitive paid parental leave and fertility/family planning reimbursement
Cell phone reimbursement
Employee Resource Groups and ZocClubs to promote shared community and belonging
Great Place to Work Certified

Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.

Remote Hourly Pay Range$23—$28 USD

About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.

Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.

Job Applicant Privacy Notice

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Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

Security is a primary competency at Coinbase, and the Security Operations Team keeps a watchful eye over every aspect of it. Every day, we go to battle against some of the most sophisticated attackers in the world to protect billions of dollars worth of digital assets and ensure that our customers and employees can enjoy a safe, trusted experience. As Coinbase scales globally, our team is scaling along with it, using a blend of tooling, automation, and strategic team growth to ensure that we’re well-equipped to protect the next billion users of crypto.

What you’ll be doing:

As a dedicated Analyst for Institutional Trust & Safety, you will help build and own the operational security framework for our institutional clients. You will be responsible for guiding our approach during incident response and developing proactive risk management, ensuring the safety and security of our institutional business line.

Strategic Cross-Functional Partnership: You will serve as the dedicated T&S expert for the Institutional team, providing critical guidance on product development, new feature rollouts, and operational readiness to ensure security is a foundational component of our institutional offerings.
Tooling and Process Improvement: You will gain and maintain expert-level knowledge of all institutional-specific tools and systems, working with technical teams to define requirements and ensure the necessary access and capabilities are in place for effective monitoring and investigation. You are not comfortable with the status quo, you are constantly thinking about how our tools and processes can be improved.
Incident Management and Leadership: You will act as the primary T&S point of contact and investigation lead for all institutional-related security incidents. You will coordinate with internal teams (e.g., Institutional, Engineering, Legal) and manage partner communication to ensure timely and effective resolution.
Policy Development and Ownership: You will assist in the development, documentation, and maintenance of a comprehensive set of operational policies and procedures for institutional account security, including identity verification, security protocols, and account recovery.

What we look for in you:

Some security teams have strict requirements about certifications, degrees, years of experience, and things like that. Not us! We’re more interested in the unique perspectives and expertise you’ll bring to the team rather than the acronyms on your resume. However, you’ll be much more likely to be successful in this role if these points seem like a good description of you:

You have 4+ years of experience in Trust & Safety, Risk Management, Fraud Prevention, or a related operational field, with a proven track record of handling complex investigations.
You are a builder at heart, comfortable with ambiguity, and excited by the opportunity to create and implement new policies and processes from the ground up.
You possess excellent stakeholder management skills and are adept at translating complex security concepts into clear, actionable guidance for technical and non-technical partners.
You are an operator with a strong sense of ownership, capable of leading incident response efforts and driving them to resolution with urgency and precision.
You frequently get praise from your peers and coworkers about your communication skills, both written and verbal, and can craft compelling narratives from your findings.

Nice to haves:

Prior experience working with institutional, corporate, or B2B clients in a financial services or technology environment.
Experience with SQL or other data analysis tools to support investigations.
Familiarity with cryptocurrency, blockchain technology, and the associated risks.
Formal training in project management or process improvement methodologies (e.g., Lean Six Sigma).

P71991

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Pay Transparency Notice: The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits.

\nPay Range: €108.753—€108.753 EUR

Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.

Commitment to Equal Opportunity

Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.

AI Disclosure

For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.

For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.

The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

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About the Company

Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all — bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure.

The Department: Trust & Safety

Trust & Safety at Gemini is a team dedicated to stopping bad actors, securing our user’s funds and ensuring the integrity of Gemini’s digital asset marketplace. We are a diverse group of technology and operational professionals who develop new approaches to solving classic problems using cutting edge tools and processes.

The Role: Associate, Trust & Safety

Gemini’s Trust & Safety team is looking for a fraud associate to contribute to Gemini’s efforts in preventing fraud. In this role, you will be responsible for investigating, responding to and ultimately preventing fraud on the Gemini platform, while ensuring our customers have a both secure and seamless experience. Gemini is looking for a passionate associate who will work directly with Gemini customers in order to investigate and resolve fraud and abuse. This includes assisting customers with scams, ATOs, onboarding issues, transaction errors, and timely account security escalations.

Responsibilities:

Serve as our primary point of contact for resolving time sensitive APP Fraud claims from our banking partners.
Respond to risk-related customer issues of varying levels of complexity, primarily via email with a focus on our UK and EU customer base.
Investigate and review customers’ activities, and escalate to appropriate teams when necessary.
Identify trends and patterns in fraud activity and suggest rule and policy changes to assist with preventing fraud.
Leverage expert business knowledge to identify process and strategy deficiencies, and provide recommendations for operational improvement.
Prepare ad-hoc fraud reports regarding suspicious activity, incidents, and key measurements of the fraud program.
This role will require being included in an on-call rotation.
Cross-functional collaboration:

Coordinate with key stakeholders within Trust & Safety, Identity, Compliance, and Customer Support on fraud cases and to make operational improvements.
Own and build upon our active relationships with our banking partners in the UK and EU.
Directly participate in and provide necessary support for special projects and initiatives as assigned.

Minimum Qualifications:

BA/BS in a relevant field or commensurate years of experience.
3-5 years of financial Risk or Fraud investigations experience in financial services, payments, fintech, or e-commerce sectors.
Understanding of common fraud typologies (e.g., APP fraud, card fraud, scams, account takeover).
Strong knowledge of UK and European fraud typologies, especially those involving Faster Payments, SEPA, IBAN transactions, Open Banking, and card schemes.
Strong understanding of local regulatory fraud requirements.
Great verbal, written and communication skills.
Ability to think on your feet and maintain composure in difficult and complex situations.
Comfortable with independently making decisions in ambiguity.
Roll-up-the-sleeves, no-task-is-too-small-attitude - willingness to do what’s necessary to ensure the safety of our customers.
A healthy balance of empathy and skepticism, and the ability to question one’s own assumptions.

Preferred Qualifications:

Familiarity or experience with relational databases and Business Intelligence tools (e.g. Tableau, Looker etc.) is a huge plus.
Familiarity with database querying languages such as SQL.
Familiarity with crypto-related risks, including on-chain analysis, transaction tracing, and common crypto fraud schemes (i.e. pig butchering, dusting attacks, investment scams).
UK, Europe, and other region-specific fraud knowledge.
Fluency in an additional European language is a plus (e.g., German, French, Spanish).

It Pays to Work Here

We take a holistic approach to compensation at Gemini, which includes:

Competitive Compensation
Long-term incentive in the form of a new hire equity grant
Up to 28 paid holidays (in addition to public/bank holidays)
Retirement Plan Matching
Generous Parental leave
Comprehensive health plans
Training and professional development

In London, we have a hybrid work policy. Employees are expected to work from the office part of the week. We believe our hybrid approach increases productivity through more in-person collaboration where possible.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

#LI-MW1

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\nBuilding a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
\n
\nRole Introduction
\nWe are searching for somebody for our Advisor role within Trust and Safety. The Advisor role is responsible for team quality metric. This includes driving team accuracy, team policy knowledge improvement, floor support, self knowledge improvement and special/adhoc projects.
\n
\nResponsibilities:
\nDrive team accuracy – Provide coaching support to moderators on challenges in accuracy. Conduct case calibration and/or sampling among advisors and across teams. Advisors take the lead in scrubbing or the review/appeal process, subject to different LoB practices. Additionally, Advisors are required to provide a weekly quality report to ensure continuous improvement and alignment with quality standards.
\n
\nTeam Policy Knowledge Improvement - Ensure moderators are up to date on policy knowledge, including policy refresher and clarification. Advisors act as a bridge between moderators and relevant teams (PES/ TnQ) in providing feedback and improving policy alignment.
\n
\nFloor Support - Connect and assist moderators with policy inquiries, basic troubleshooting for tools or connectivity issues.
\n
\nSelf Knowledge Improvement - Advisor is required to stay up to date on policy knowledge and get clarification from relevant teams for better alignment.
\n
\nSpecial/ Adhoc Project - support on market specific requirements such as escalation, RCA report, government takedown request (GTR). If needed, Advisor may act as TL backup on service level (including real time monitoring) and may perform moderation tasks if SLA is not hitting.
\n
\nWhat will I be doing?
\n- You will be supporting current and newly hired staff to ensure the safety and quality of the content they are moderating;
\n- You will implement and monitor quality assurance strategies and documents, actively promoting a culture of continuous improvement;
\n- You will actively promote and support inclusion, ensuring that individuals are supported to participate in community and work opportunities according to their interests and goals;
\n- You will be responsible for delivering coaching sessions to help the team members to develop and reach their targets.
\n- You will be a cross-functional support team based at another site - Thailand and Malaysia
\n- Collaborate closely with colleagues in Thailand and Malaysia to align on support strategies and initiatives.","hiringOrganization":{"@type":"Organization","name":"TikTok","sameAs":"https://www.tiktok.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Seoul, Seoul, Korea, Republic of","addressCountry":"South Korea","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":10,"item":{"@type":"JobPosting","title":"Senior Product Manager, Trust & Safety, Integrity and Fraud","datePosted":"2025-07-15","description":"

About the Team

Our Trust & Safety, Integrity and Fraud Product team is dedicated to ensuring a safe and trusted experience for all customers across our platform, including Consumers, Merchants, and Dashers. We tackle complex challenges, from preventing fraud and ATO to ensuring authenticity, to building regulatory compliance capabilities, all while balancing risk mitigation and providing a seamless user experience. Our team partners closely with cross-functional groups, including Engineering, Data Science, Compliance, and Risk Operations, to drive strategic initiatives that protect our business while fostering growth.

About the Role

The DoorDash marketplace is expanding rapidly beyond just restaurants as we become “your door to more.\" As we add new products, geographies, ways for Dashers to earn, as well as use cases to help consumers save time, we’re expanding and enhancing our fraud capabilities to be best in the industry at keeping our platform safe and trustworthy. We strongly believe that trust is the most important attribute of an online marketplace, and the team ensures that we maintain this trust.

We’re looking for a Senior Product Manager that will lead dedicated cross-functional teams to solve complex challenges that impact Consumers, Dashers and Merchants and touch every corner of our business - from new user onboarding, to the in-app dashing experience, to the products and services being created that our users can’t find anywhere else. We are looking to hire for a few roles, so you’ll either lead a vertical fraud team protecting Consumers or lead a horizontal fraud platform team focused on building our Risk Engine, Data Signals Intelligence and Automation / Anomaly Detection capabilities. The Fraud team is in hyper growth in terms of its size and impact and offers a unique opportunity to set and execute on a vision that will shape the future of DoorDash.

You’re excited about this opportunity because you will…

Set the vision and long-term product strategy for one of our vertical fraud teams or our horizontal platform fraud team.
Develop and execute a customer-focused product roadmap through close collaboration with senior leadership, Operations, Data Science, Analytics, Design, and Engineering all while balancing business needs.
Translate customer and internal-user needs into clear, well-defined functional and technical requirements backed by data analysis and deep understanding of our users
Guide and interface closely with data analysis and engineering teams to define scope, review and refine technical capabilities, prioritize projects for release, and define new opportunities.
Build long-term instrumentation, monitoring, and evaluation capabilities for product performance, tracking, and to create product insights.
Establish business cases and projected return on investment to identify and prioritize opportunities
Partner with Finance and Business Leaders to manage the impact on the profitability of the overall business.

We’re excited about you because you have…

5+ years of product management experience in the tech industry
3 or more years of experience across Integrity/Trust & Safety/Fraud
Experience defining strategic vision and tactical execution in a given product area
Experience in iterative, agile software delivery, short release cycles
Focus and thoughtfulness on data and analytics to solve problems and experience achieving results through continuous improvement
Experience in effectively working with multiple teams for collaboration and company-wide project delivery
Tenacity to keep issues top of mind of relevant stakeholders and conviction to stand-by decisions
Time management skills and ability to prioritize independently
Bachelor or Master's degree in Computer Science or data-related domain

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.$159,800—$235,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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\nThe Trust & Safety Platform Product - Risk and Response team work closely with cross functional teams of engineers, data scientists, operations, and various relevant internal teams to build safety platforms and toolings, to empower internal operations and enforcements with LLM technologies during real world harm events or trends, and to safeguard the platform across different product features.
\n
\nResponsibilities
\n- Identify high-impact Trust & Safety problems and build product/automation solutions with LLM technologies that enhance risk handling efficiency and accuracy;
\n- Partner closely with cross-functional stakeholders such as operations, engineering, algorithm teams to understand pain points and translate them into product solutions;
\n- Define business and tooling metrics for risk handling, evaluate performance through both qualitative and quantitative methods, and drive strategy and product iterations to continuously improve handling effectiveness;
\n- Help define product roadmaps, write clear PRDs, manage timelines, and drive iterative launches in fast-paced environments;
\n- Deeply understand the workflows and challenges of risk handling and design solutions that actually work in practice.","hiringOrganization":{"@type":"Organization","name":"TikTok","sameAs":"https://www.tiktok.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Singapore, Singapore","addressCountry":"Singapore","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":12,"item":{"@type":"JobPosting","title":"Engineering Manager, Trust & Safety","datePosted":"2025-07-21","description":"

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

The Community Safety organization is responsible for ensuring the trust and safety of our riders and drivers. We work every day to build a trusted community, foster safe interactions, manage risky situations, and deliver best-in-class support. As part of this team, you will play a critical role in making transportation safer for all.

We are looking for an experienced and highly motivated Engineering Manager to lead a team of talented engineers to deliver on key initiatives that enhance the safety of Lyft’s community. You’ll partner cross-functionally with product management, engineering, design, legal, research, and operations teams to build impactful safety features, models, and systems. This is a rare opportunity to apply your technical leadership to products and infrastructure that materially improve people’s well-being — while shaping the future of rideshare safety.

Responsibilities:

Set the technical vision and strategy for a rapidly evolving product area
Co-own the product strategy with the product partner and ensure a timely delivery with high quality of the engineering solutions
Lead a team of talented engineers who like to ship code and tackle hard engineering problems
Mentor and guide the professional and technical development of your team members. Help develop their careers and assign them to projects tailored to their skill levels, personalities, work styles, and professional goals
Build teams that are collaborative, inclusive, and respectful of each other
Provide continuous feedback, address performance, and recognize the individual strengths and contributions of your team members
Create plans for prioritizing technical and resourcing challenges in your organization
Maintain a balance between building sustainable, high-impact projects and shipping things quickly
Instill a spirit of continuous improvement in the team’s code, architecture, and processes
Work closely with the Lyft recruiting team to hire high potential candidates from diverse backgrounds
Work with your engineers and/or product managers to maintain a prioritized backlog and create short term and long-term goals
Own your team’s deliverables and ensure we continue to ship scalable, highly-available products that delight our passengers and drivers
Work closely with the Lyft recruiting team to hire high potential candidates from diverse backgrounds

Experience:

Bachelor’s degree in Computer Science, a related field, or equivalent practical experience
10+ years of experience in software engineering
3+ years of experience managing engineering teams
Experience architecting, building, and scaling distributed systems
Experience both launching consumer facing products and also leading backend and ML-focused teams
You have experience leading a team of engineers and guiding them through their career development
You enjoy working in a collaborative environment, and you’re committed to driving projects to completion creatively
You can motivate and instill a strong sense of ownership in your team
You have experience guiding teams through planning, prioritization, and execution of work
You are able to thrive in a heavily cross-functional environment and drive projects to completion regardless of the organizational structure
You work well with product and science partners and help set the product vision for an ambiguous project
Very strong written and verbal communications and presentation skills and aptitude to engage directly and effectively with company executives
Preferred:\n
- Experience in a Trust & Safety, Fraud, Identity, Security, or Privacy domain
- Understanding of sophisticated harms detection systems and evolving industry best practices
\n

Benefits:

Extended health and dental coverage options, along with life insurance and disability benefits
Mental health benefits
Family building benefits
Child care and pet benefits
Access to a Lyft funded Health Care Savings Account
RRSP plan to help save for your future
In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service
Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
Subsidized commuter benefits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is $172,000 - $215,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

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About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Our Trust & Safety Product and Operations team safeguards our clients' platforms, users, and brands. We achieve this by developing cutting-edge tools, optimizing operational workflows, and ensuring the seamless execution of our safety strategies. We work hand-in-hand with Operations, Product, Quality, and Learning Experience (LX) to tackle complex challenges and uphold the highest standards of online trust. We're a team that thrives on collaboration, data-driven decisions, and a shared commitment to excellence.

Key Responsibilities

Policy Expertise & Guidance: Act as the primary SME for T&S policies, providing clear interpretations, actionable insights, and robust support to operations, quality, and LX teams.
Operational Alignment: Collaborate with Operations, Quality and LX to analyze policy effectiveness, identify pain points in application, and recommend practical, action-oriented solutions for improved efficiency and consistency.
Client & Stakeholder Consultation: Act as a policy advisor to internal leaders and client contacts. Provide concise recommendations that balance user safety, product goals, and commercial realities.
Trend Analysis & Recommendations: Continuously monitor policy application, spot emerging trends or potential issues, and to offer data-driven suggestions or solutions for policy refinement and program enhancement. This may include tracking global regulatory developments and emerging AI to assess how they affect policy design and enforcement.
Global Collaboration & Scalability: Collaborate effectively across global, multicultural, and multilingual teams, designing scalable solutions to complex, ambiguous problems that drive positive business outcomes.

Qualifications

5+ years of experience in T&S policy, operations, content moderation, or a similar analytical and operational role.
Proven ability to create and refine policy in partnership with large-scale operations or BPO environments.
Demonstrated experience turning regulatory or legal guidance into frontline-ready SOPs.
Outstanding organizational skills, with a proven ability to manage multiple priorities and adapt to changing directions with limited guidance.
Demonstrated experience working effectively across global, multicultural, and multilingual teams, solving ambiguous problems and driving scaled solutions.
Exceptional attention to detail with a keen ability to spot trends, anticipate potential issues arising from policy application, and offer confident, data-backed solutions.
Excellent verbal and written communication skills, with the ability to articulate complex policy concepts clearly and concisely to diverse audiences.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

","hiringOrganization":{"@type":"Organization","name":"TaskUs","sameAs":"https://www.taskus.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"PHL - Pasig City - Phoenix, Philippines","addressCountry":"Philippines","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":14,"item":{"@type":"JobPosting","title":"Trust & Safety Operations Lead","datePosted":"2025-08-06","description":"

About the Team

At OpenAI, our Trust & Safety operations are central to protecting OpenAI’s platform and users from abuse. We serve a diverse customer base, ranging from individual users and early-stage startups to global enterprises, across ChatGPT and our API (and beyond!). Operating within our Support organization, our Trust & Safety Operations team safeguards the platform and its users by detecting, investigating, and mitigating risks across content, accounts, fraud, and emerging threats. The team works closely with Product, Engineering, Legal, Policy, Go To Market and Operations teams to ensure we're delivering the best possible experience to our users at scale

About the Role

We are looking for a Lead, Global Safety Response Operations to lead our core safety delivery team. In this role, you will oversee daily operations, manage vendor and internal workflows, ensure operational excellence, and build out the team’s future incident response function.

You will work closely with Policy, Legal, Integrity, and GTM teams to ensure that safety workflows are executed accurately, efficiently, and globally. Over time, you will lead the team in evolving from day-to-day operations to a fully scaled 24/7 global response function.

Please note: This role may involve handling sensitive content, including material that may be highly confidential, sexual, violent, or otherwise disturbing.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

Lead and develop a team of internal safety analysts and vendor partners across global regions (AMER, EMEA, APAC).
Oversee execution of safety workflows, including vendor/internal escalations, model labeling, and quality review programs.
Serve as point of escalation for high-priority safety incidents, coordinating with Legal, Product, Policy, and Vendor Ops.
Build and maintain operational playbooks, runbooks, and incident management processes to ensure rapid, high-quality response.
Partner with Vendor Operations to optimize coverage, training, and performance management for external teams.
Define and track operational metrics, SLAs, and KPIs to ensure operational excellence and identify process improvements.
Drive initiatives to increase automation, efficiency, and data-driven insights in safety operations.

You might thrive in this role if you:

Have 8+ years in Trust & Safety, Risk Operations, or Incident Response, including 3+ years of people management experience.
Bring proven experience leading multi-regional teams and vendor operations in a tech or online platform environment.
Are comfortable triaging complex escalations and coordinating across legal, engineering, and operations functions.
Have a track record of process improvement and using data to drive operational decisions.
Thrive in ambiguous, high-stakes environments and can balance immediate response with long-term operational maturity.
Maintain a collaborative, humble approach and a strong bias for action.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

","hiringOrganization":{"@type":"Organization","name":"OpenAI","sameAs":"https://openai.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":15,"item":{"@type":"JobPosting","title":"Trust & Safety specialist Hungarian","datePosted":"2025-08-11","description":"Yubo is the Social Discovery app to make new friends and hang out online. By eliminating likes and follows, we empower our users to create genuine connections and show up as their true selves.
We've pioneered a new way for Gen Z to socialize online, and with millions of active users, our goal is to redefine how we connect today and tomorrow.
Our team is international, multicultural and deeply committed to its mission. As the leading platform to socialize online, we have a special responsibility to build a safe digital space for our community. Safety is embedded in our DNA, and our proactive approach focuses on user protection, support, and education. We also work closely with the broader technology industry to share our knowledge and NGOs create industry-leading child protection standards.
Join us in this exciting journey and help us shape the future of social interactions!
Challenges:As a Trust & Safety specialist Hungarian, you:- Develop subject matter expertise on online abuse- Investigate user safety incidents reports and apply internal policy guidelines and enforcement actions accordingly.- Escalate/Handle high risks escalations and apply critical thinking based on level of risk- Identify opportunities to improve our operational workflows and user policies- Report technical bugs- Monitor lives in real-time and take appropriate actions for user behavior that violates guidelines- Help and assist with training improvement and learning development - Escalate high risks situations and apply critical thinking based on level of risk- Communicate on new trends see on the app- Suggest ideas and projects to improve Yubo safety product- Write a daily report to raise any new trends seen on the app\n

Technical & Mindset Prerequisites

Professional background:
> 3-4 years of experience
Must have: safety or moderation experience
Nice to have: customer support experience
Do reporting

Specific knowledge:
Required languages: Must have: Hungarian => C1/C2 - English => B2/C1 - Nice to have: any other European language
Fluent in Hungarian culture
Fluent in pop culture / genZ
Understanding social networks

Soft skills:
Analytical skills, ability to appreciate/evaluate situations in a specific context
Ability to make decisions quickly
Adaptability
Flexibility
Team player
Ability to step back
Social intelligence: being able to understand and adapt to the background and culture (employees and users)

The recruitment Process

Interview with Lead
Technical Test and debrief with the manager
Hungarian interview
Criminal record check

Our approach to privacy

As part of your job, you will be working on tools that process personal data relating to Yubo users.
As a social media platform, we require our employees to have a strong awareness and understanding of privacy issues, and in particular of children's online safety, privacy and well-being.
Every employee at Yubo is expected to participate in compliance with data protection regulations as well as the continuous improvement of our Privacy & Safety By Design measures.

","hiringOrganization":{"@type":"Organization","name":"Yubo","sameAs":"https://www.yubo.live/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Paris - Full Remote","addressCountry":"France","addressRegion":"Europe"}}}},{"@type":"ListItem","position":16,"item":{"@type":"JobPosting","title":"Trust & Safety specialist Italian","datePosted":"2025-08-11","description":"Yubo is the Social Discovery app to make new friends and hang out online. By eliminating likes and follows, we empower our users to create genuine connections and show up as their true selves.
We've pioneered a new way for Gen Z to socialize online, and with millions of active users, our goal is to redefine how we connect today and tomorrow.
Our team is international, multicultural and deeply committed to its mission. As the leading platform to socialize online, we have a special responsibility to build a safe digital space for our community. Safety is embedded in our DNA, and our proactive approach focuses on user protection, support, and education. We also work closely with the broader technology industry to share our knowledge and NGOs create industry-leading child protection standards.
Join us in this exciting journey and help us shape the future of social interactions!
Challenges:As a Trust & Safety specialist Italian, you:- Develop subject matter expertise on online abuse- Investigate user safety incidents reports and apply internal policy guidelines and enforcement actions accordingly.- Escalate/Handle high risks escalations and apply critical thinking based on level of risk- Identify opportunities to improve our operational workflows and user policies- Report technical bugs- Monitor lives in real-time and take appropriate actions for user behavior that violates guidelines- Help and assist with training improvement and learning development - Escalate high risks situations and apply critical thinking based on level of risk- Communicate on new trends see on the app- Suggest ideas and projects to improve Yubo safety product- Write a daily report to raise any new trends seen on the app\n

Technical & Mindset Prerequisites

Professional background:
> 3-4 years of experience
Must have: safety or moderation experience
Nice to have: customer support experience
Do reporting

Specific knowledge:
Required languages: Must have: Italian => C1/C2 - English => B2/C1 - Nice to have: any other European language
Fluent in Italian culture
Fluent in pop culture / genZ
Understanding social networks

Soft skills:
Analytical skills, ability to appreciate/evaluate situations in a specific context
Ability to make decisions quickly
Adaptability
Flexibility
Team player
Ability to step back
Social intelligence: being able to understand and adapt to the background and culture (employees and users)

The recruitment Process

Interview with Lead
Technical Test and debrief with the manager
Italian interview
Criminal record check

Our approach to privacy

As part of your job, you will be working on tools that process personal data relating to Yubo users.
As a social media platform, we require our employees to have a strong awareness and understanding of privacy issues, and in particular of children's online safety, privacy and well-being.
Every employee at Yubo is expected to participate in compliance with data protection regulations as well as the continuous improvement of our Privacy & Safety By Design measures.

About the Team

The Communications team tells the story of how DoorDash empowers local economies by connecting customers to the best of their communities. The team is a collaborative group with important partners, touching every corner of the organization. A roll-up-your-sleeves attitude, meticulous attention to detail, and out-of-the-box thinking, coupled with a true team spirit and the ability to juggle projects and priorities, are what makes this group so effective. A role on this team will require expertise in media relations, policy communications, and issues management.

About the Role

As the Manager of Trust & Safety Communications, you’ll lead proactive storytelling and rapid response around some of the most important and challenging issues at DoorDash. From highlighting our ongoing safety efforts to managing high-stakes media inquiries, this role sits at the intersection of narrative building and issues management. You’ll partner closely with teams across Trust & Safety, Product, Strategy & Operations, Marketing, Policy, Legal, and Engineering to shape and share our safety story, while driving core reactive strategies across earned, owned, and social channels. If you’re a strategic thinker and problem solver who thrives in fast-paced environments, this role is for you.

Your day to day might look like…

Developing and executing a communications strategy to launch a suite of new products aimed at making dashing safer
Managing responses to media inquiries about trust and safety incidents, including escalating and investigating with cross-functional partners
Researching and establishing brand new partnerships with relevant safety organizations to help tell better stories at the local level
Closely monitoring conversations about the DoorDash brand on social platforms and escalating if something starts to go viral
Brainstorming creative responses to issues and crises across social and earned media platforms

We’re excited about you because…

You have 6+ years experience in trust and safety communications, crisis management or public affairs.
You have experience working in fast-paced, fluid and challenging environments, and are preferably familiar with the tech space and related issues.
You have a deep understanding of the media and what makes a story, and a proven record of successfully managing journalists and shaping stories.
You are digital and social-savvy, and have experience managing and responding to crises on social media.
You are a strong writer and able to distill complex issues into clear, easy-to-understand messages.
You have excellent people and project management skills, with the ability to lead and manage multiple time-sensitive projects under tight deadlines.
You’re a self-starter, intrinsically motivated, detail oriented, and also a good teammate.
You take your work, but not yourself, seriously—and maintain a good sense of humor about both.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.$136,000—$200,000 USD

About DoorDash

Our Commitment to Diversity and Inclusion

If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team

At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base.

We support users across ChatGPT, our API, enterprise offerings, and developer tools handling sensitive inbound cases, building detection and enforcement systems, and scaling operational processes to meet the demands of a fast-moving, high-stakes environment.

About the Role

We are seeking experienced, senior-level analysts who specialize in one or more of the following areas:

Content Integrity & Scaled Enforcement – Detecting, reviewing, and acting on policy violations, harmful content, and emerging abuse patterns at scale.
Fraud & Scam Prevention – Investigating and preventing financial fraud, scams, account takeovers, model-enabled deception, and other trust-breaking behaviors.
Privacy & Regulatory Compliance – Managing privacy rights requests, intellectual property complaints, audit/regulatory escalations, and ensuring compliance with global frameworks (e.g., GDPR, CCPA, DSA/OSA, EU AI Act).
Emerging Risk Operations – Identifying, triaging, and mitigating new and complex safety, policy, or integrity challenges in a rapidly evolving AI landscape.
Safety Response Operations - Overseeing vendor escalations, workflows, managing internal escalations, conducting quality reviews, driving operational support, and leading model labeling and training efforts.

In this role, you will own high-sensitivity workflows, act as an incident manager for complex cases, and build scalable operational systems; including tooling, automation, and vendor processes that reinforce user safety and trust while meeting our legal, ethical, and product obligations.

We use a hybrid work model of 3 days in the San Francisco office per week and offer relocation assistance to new employees.

Please note: This role may involve exposure to sensitive content, including material that is sexual, violent, or otherwise disturbing.

n This Role, You Will:

Handle and resolve high-priority cases in your area of specialization (scaled content enforcement, fraud/scams, privacy/regulatory, or emerging risks).
Perform in-depth risk evaluations and investigations using internal tools, product signals, and third-party data.
Act as incident manager for escalations requiring nuanced policy, legal, or regulatory interpretation.
Partner with cross-functional teams to design and implement world-class operational workflows, decision trees, and automation strategies.
Build feedback loops from casework to inform product, engineering, and policy improvements.
Develop and maintain playbooks, SOPs, macros, and knowledge resources for internal teams and vendors.
Lead or contribute to cross-functional projects, from zero-to-one process builds to global operational scale-ups.
Monitor operational health through case quality audits, SLA adherence, escalation accuracy, and user satisfaction metrics.
Train and support vendor teams, ensuring consistent quality and alignment with OpenAI’s trust and safety standards.

You Might Thrive in This Role If You:

Have 5+ years of experience in one or more of: trust & safety, fraud prevention, scam investigation, privacy/legal operations, compliance, or other risk/integrity domains ideally in a global or high-growth tech environment.
Leverage OpenAI technology to enhance workflows, improve decision-making, and scale operational impact.
Bring deep domain expertise in your specialization area and familiarity with relevant legal, policy, and technical frameworks.
Have a track record of scaling operations, building processes, and working cross-functionally to improve performance and safety outcomes.
Possess exceptional analytical skills able to detect patterns, assess risk, and recommend policy or product changes based on evidence.
Communicate with clarity, empathy, and precision especially in sensitive user-facing contexts.
Thrive in ambiguous, high-autonomy environments and balance speed with diligence.

Are comfortable with frequent context switching, managing multiple projects, and prioritizing impact.

About OpenAI

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

WHAT MAKES US EPIC?

At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.

TRUST AND SAFETY

What We Do

The Epic Trust and Safety team provides a safer experience for Epic users. We work across multiple products and services to improve technology and craft transparent policies so our players and users can have positive experiences on our platforms.

What You'll Do

We’re looking for a strategic and operational leader to drive the effectiveness and resilience of our Trust & Safety operations. As Director of Trust & Safety Strategy and Operations, you’ll lead a high-impact team responsible for content moderation escalations, quality assurance, user support workflows, and global operations. You will play a critical role in developing scalable systems, building cross-functional partnerships, and ensuring our platform remains safe, trustworthy, and aligned with our values. This role demands a strategic thinker with deep operational expertise and a passion for building safer online communities. You’ll manage and mentor senior individual contributors across multiple functional pillars, serve as a thought partner to executive leadership, partner with product and policy, and ensure our moderation efforts are proactive, adaptive, and best-in-class.

In this role, you will

Oversee day-to-day execution and long-term planning for Trust & Safety operations, including content moderation, escalations, quality programs, support workflows, and vendor operations
Set and execute against a multi-quarter roadmap to evolve and scale Trust & Safety operations in alignment with broader company objectives
Manage and grow a team of ICs across operations, quality, support and escalation functions; foster a high-performing and inclusive team culture
Identify inefficiencies, define KPIs, and drive continuous improvement in workflows, tools, and support channels to ensure timely, accurate moderation
Develop and evolve QA frameworks and calibration programs that improve accuracy, reduce harm, and ensure alignment with evolving policies and platform risk
Partner closely with Policy, Legal, Product, Engineering, and Player Support teams to improve tooling, policy implementation, and decision accuracy
Own the high-severity escalation program, including cross-functional incident response for sensitive content, legal/regulatory requests, and executive-level inquirie

What we're looking for

Partner with Legal and Compliance to define, build, and maintain moderation practices that meet regulatory requirements across a broad range of compliance spaces
Anticipate emerging content risks and lead efforts to design proactive detection, mitigation, and response strategies
Identify moderation tooling gaps and improvements, and define requirements for tooling development

EPIC JOB + EPIC BENEFITS = EPIC LIFE

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.

ABOUT US

Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.

Like what you hear? Come be a part of something Epic!

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

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Bumble Inc. is an equal opportunity employer and we strongly encourage people of all ages, colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people with disabilities, and neurodivergent people to apply. We're happy to make any reasonable adjustments that will help you feel more confident throughout the process, please don't hesitate to let us know how we can help.In your application, please feel free to note which pronouns you use (For example: she/her, he/him, they/them, etc).

At Bumble, securing our community is a core part of our mission. As a Senior Trust & Safety Analyst within Trust & Safety organization, you'll be part of a highly technical team responsible for investigating abuse patterns, analyzing behavioral signals, and developing scalable detection systems that remove harmful users at speed and scale.
You’ll work across data, safety, and engineering to discover and shut down attacks from fraud farms to commercial spam to scaled impersonation by transforming raw indicators into productionised proactive enforcement. Your work directly impacts members every day.
\n

What you’ll do:

Drive platform threat detection and incident response, identifying and closing detection gaps across Bumble Inc products
Analyze behavioural and system level data to surface emerging abuse patterns and implement scalable mitigation logic
Collaborate with moderation, policy, and engineering teams to escalate high-risk threats and address systemic vulnerabilities
Act as a technical lead on abuse detection, providing cross functional insight and guidance on platform safety risks
Build durable mitigations by developing fingerprinting signals and features that detect abusive behaviour at scale
Investigate incidents and contribute to strategic threat intelligence planning and long-term detection roadmaps
Maintain and evolve detection coverage across core abuse categories
Share knowledge through code reviews, documentation, and team collaboration, while communicating impact to stakeholders

Minimum requirements:

4+ years of experience in Trust & Safety, Anti-Abuse, Threat Detection, or a related technical safety domain
Strong experience with data technologies used in analytics (e.g. MySQL, Kafka, Presto, Pinot, or equivalents)
Strong proficiency in scripting or programming languages such as Python, Lua or Go
Proven ability to write, update, and maintain detection rules, algorithms, or mitigation models
Demonstrated skill in identifying and analyzing emerging abuse tactics, with experience communicating insights to varied audiences
Familiarity with user fingerprinting, device signal analysis, or behavioural clustering methods
Experience collaborating cross-functionally with engineers, product teams, moderators, and policy stakeholders
Comfortable working in ambiguity; able to drive investigations and prioritise effectively in high-pressure environments
Understanding of threat actors, abuse patterns, and threat intelligence; direct experience remediating abuse or security incidents is a plus

Global Benefits:

Maven Fertility: $10,000 lifetime benefit for fertility, adoption, abortion care, and more.
26 Weeks Parental Leave: For both primary and secondary caregivers.
Family & Compassionate Leave: Inclusive of domestic violence recovery.
Unlimited Paid Time Off: Take the time you need.
Company-wide Week Off: Annual collective rest for the entire company.
Focus Fridays: No meetings, emails, or deadlines—just deep work.

Why Join Us?- New role to expand the team globally in a tight-knit team- Pushing boundaries to expand high-impact threat detection on platform- Cross-functionally working with many impactful teams in trust and safety (Data Science, ML, Operations, Product), with insights that impact the future state- Direct impact on user safety across Bumble by proactively detecting harmful actors and keeping users safe- Competitive compensation, equity options, and great benefits.

About Us
Bumble Inc. is the parent company of Bumble, Badoo, Bumble For Friends, and Geneva. The Bumble platform enables people to build healthy and equitable relationships, through Kind Connections. Founded by Whitney Wolfe Herd in 2014, Bumble was one of the first dating apps built with women at the center and connects people across dating (Bumble Date), friendship (Bumble For Friends) and professional networking (Bumble Bizz). Badoo, which was founded in 2006, is one of the pioneers of web and mobile dating products. Bumble For Friends is a friendship app where people in all stages of life can meet people nearby and create meaningful platonic connections. Geneva is a group and community app for people to connect based on shared interests.","hiringOrganization":{"@type":"Organization","name":"Bumble Inc.","sameAs":"https://bumble.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"US TX Austin","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":21,"item":{"@type":"JobPosting","title":"Trust & Safety Regulations Researcher","datePosted":"2025-08-23","description":"

Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet’s safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and expression — all while maintaining robust trust-and-safety protocols.

We embrace the best of both worlds! Local talent can thrive in our collaborative office space with the flexibility of a hybrid work environment, while remote team members play an integral role in shaping our dynamic culture from afar. We have offices in Montreal (Quebec), Austin (Texas) and Nicosia (Cyprus).

*A select number of positions require full-time in office attendance*

As a Research & Legal-Focused Analyst within the Trust & Safety Regulations team, you will play a key role in monitoring and interpreting global regulatory developments that impact our high-risk, recurring billing e-commerce environment. You will work closely with our Legal and Strategic Planning teams to assess regulatory obligations, analyze legislative frameworks, and propose compliance strategies that align with business objectives while mitigating risk.

You will lead efforts to translate complex legislation into actionable business requirements—particularly in regions such as North America, the European Economic Area (EEA), and other key English-speaking jurisdictions.

Our organization primarily processes recurring subscription payments in an industry classified as high risk. This requires both a strong foundation and ongoing development of specialized knowledge to understand the nuances between our sector and more traditional industries.

In this role, you will collaborate across teams—including Legal, Strategic Planning, Engineering, and Product—to plan, track, and evaluate initiatives and business adjustments related to regulatory compliance and changes in operational standards.

What you’ll be doing:

Analyze applicable legislation such as implementing regulations in the EU Digital Services Act, the UK Online Safety Act, and other emerging regulations, and translate them into actionable business requirements.
Study and assess the global regulatory landscape for high-risk and recurring billing-based business models, with a primary focus on North America, Europe (EEA), and other primarily English-speaking regions.
Collaborate with the Legal team to monitor ongoing litigation involving non-Aylo e-commerce payments that may impact Aylo’s business units. Propose mitigation strategies and define implementation requirements.
Propose risk mitigation strategies and compliance pathways, including updated internal policies and communication flows.
Provide findings and recommendations through detailed reports and briefings to team leads and cross-functional stakeholders.
Monitor developments in litigation or enforcement actions across the e-commerce space that may impact business operations; collaborate with Legal to identify mitigation strategies and implementation plans.
Draft and deliver internal weekly updates, briefings, and emails to communicate upcoming regulatory changes
Research current and upcoming regulatory compliance obligations specific to high-risk and recurring billing business models across key global regions (North America, EEA, and other English-speaking markets).
Conduct regular analysis of evolving regulatory frameworks, including applicable legislation (e.g., EU Digital Services Act, UK Online Safety Act), and translate legal requirements into actionable business policies and operational needs.

What you’ll need to be successful:

Must haves:

2+ years of experience in a compliance or regulatory affairs role, ideally within an e-commerce environment.
Strong ability to read, interpret, and translate complex legal texts into business policies.
Experience working with or supporting Legal and/or Privacy teams.
Exceptional attention to detail and analytical skills.
Ability to assess business risk in the context of regulatory and legal exposure.
Familiarity with global compliance issues affecting online merchants and recurring billing models.
Ability to effectively leverage data to present insights and make decisions
High level of comfort dealing with and interacting with Engineering, IT, and software development teams
Strong communication, analytical, and organizational skills

Nice to haves:

Educational background in Law, Public Policy, or a related field.
Previous experience monitoring global digital regulations.

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees

In this role you may be exposed to adult content

","hiringOrganization":{"@type":"Organization","name":"Aylo","sameAs":"https://www.aylo.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Montréal, Quebec","addressCountry":"Canada","addressRegion":"North America"}}}},{"@type":"ListItem","position":22,"item":{"@type":"JobPosting","title":"Trust & Safety Operations Specialist","datePosted":"2025-08-19","description":"

Job Description

Join the team redefining how the world experiences design.

Kamusta, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney, Australia, but with many of our Canvanauts calling the Philippines home, our office in Manila is a buzzing place. Whether your role needs you in the office, at home or a bit of both, we've created an environment that truly empowers you to thrive.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

The Trust & Safety Operations Specialist is a key individual contributor within the STOps team. You’ll combine deep operational trust expertise with cross-functional fluency, managing escalations, supporting vendor guidance, leading threat investigations, and collaborating on AI-driven classifier training and enforcement tooling.

This role is ideal for someone who thrives in high-trust environments, handles ambiguity with resilience, and is passionate about reducing harm at scale.

At the moment, this role is focused on:

Abuse Investigation & Incident Response

Lead triage and investigation of escalated abuse cases (e.g. deceptive, hate & discrimination, abuse & harassment, CSAM etc.)
Manage high-sensitivity reports
Lead or co-lead incident response, including on-call participation and post-mortems

Vendor & Policy Support

Act as a point of contact for Tier 1 vendor support: quality escalations, training alignment, and policy reinforcement
Deliver policy updates and edge-case clarification to vendor partners
Collaborate on global enforcement consistency across workflows

AI Readiness & Risk Detection

Participate in red-teaming exercises to surface classifier blind spots and gaps in detection coverage
Label datasets, evaluate classifier output, and support trust model tuning
Contribute to taxonomy refinement and safety signal developments

Cross-Functional Strategic Projects

Represent STOps in cross-functional efforts within the wider Trust & Safety group or other relevant Canva teams
Document patterns and trends from escalations to support policy, ML, and product strategy
Assist in training and alignment across internal safety teams

You're probably a match if

You have a Bachelor’s degree or 3+ years of experience in Trust & Safety, abuse operations, or fraud investigation.
You take ownership of high-risk investigations with clarity and independence, and you’re familiar with case investigation tools like Castle (or similar platforms).
You bring experience or curiosity around AI readiness, including data labeling, prompt testing, classifier feedback, or red-teaming.
You navigate emotionally sensitive content with strong self-care and resilience.
You collaborate confidently across Policy, Product, Engineering, and Legal teams.
You’re open to on-call or after-hours support as our safety coverage expands.

About the team

At Canva, our mission is to empower the world to design, but that empowerment only thrives when people feel safe to create, collaborate, and share. The Trust & Safety Group exists to make Canva the most trusted platform for safe, responsible design at a global scale.

Within this group, our Safety and Trust Operations (STOps) team acts as the frontline of platform integrity, handling high-priority abuse investigations, managing global vendor operations, and shaping scalable enforcement systems across automation and AI. We work across a broad spectrum of safety challenges, from child safety to deceptive content, harassment to fraud, with a focus on operational excellence, rapid response, and future-proof systems.

As Canva grows in reach and complexity, we’re evolving our safety infrastructure to meet new regulatory landscapes, content types, and abuse vectors. That means building not only reactive solutions, but proactive, model-informed defenses that scale across millions of users worldwide.

Abuse hurts communities and undermines trust, which is why we’re here to stop it, thoughtfully and relentlessly.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

Equity packages - we want our success to be yours too
Inclusive parental leave policy that supports all parents & carers
An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.

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Company Description

China Trust & Safety Operations team is a member of Canva Global Trust and Safety family, whose mission is to safeguard our community and make Canva the world’s most trusted company for safe design. We champion the safety and integrity of every user interaction, proactively tackling emerging risks and harmful content through a blend of technology, policy, and operational excellence. Our work spans content moderation, account integrity, and rapid incident response—ensuring that every design experience is secure, compliant, and empowering. By collaborating across specialties and driving continuous improvement, we play a pivotal role in protecting Canva’s community and enabling the company’s growth in one of its most dynamic markets. Together, we turn trust and safety into a strategic advantage, directly contributing to Canva’s vision of empowering the world to design.

Mission: Trusted by all users. 让Canva可画被所有用户信任。

Vision: To ensure the safety of all content and to protect integrity of all accounts on Canva China, proactively combating harmful content, abuse, and emergent risks through a combination of technology, policy, and human expertise.

Job Description

该岗位开放在中国大陆任何一二线城市灵活办公
\n
\nAbout the Role

We are the steadfast guardians of Canva China's trusted ecosystem. United by our mission, we relentlessly safeguard our community by ensuring regulatory compliance, preventing harmful content, and securing account integrity – empowering millions to create with confidence. As the strategic force behind the scenes, we lead cross-functional teams to develop and execute robust safety initiatives, driving measurable outcomes that directly protect Canva's reputation and user trust. Our influence bridges global and local stakeholders, continuously refining the balance between ironclad security, seamless user experience, and operational efficiency. By owning the end-to-end design of safety processes and projects, we holistically shape the future of trust in Canva China, making our platform not just a creative tool, but a safe space where innovation truly thrives.

What you’ll do (responsibilities)

You will work closely with Product Managers, Engineers, Data Scientists, and global Trust & Safety stakeholders to drive content safety and account integrity for Canva China. Particularly, you will

Build, iterate and maintain leading edge account integrity programs, across the entire lifecycle from detection to investigation and mitigation, identifying root causes and implementing
Own and manage the overall service delivery of the moderation program, including BPO collaboration, SLA, quality, and compliance adherence, leading the team in achieving performance goals and improving operational ROI
Develop and refine workflows for T&S operations, including automating dashboards, rapid response, on-call, public opinion response, etc. to ensure timely and thorough mitigation of escalations and crises
Conduct data analysis and and translate data insights into business recommendations. Prepare high quality business reports and deliver presentations tailored to technical and non-technical stakeholders.
Enforce Trust & Safety Policy, including Content Moderation, handling incidents, escalations, appeals, and quality assurance for outsourced staff
Track, analyze, and report on key operational metrics (e.g., false positive/negative rates, moderation efficiency, incident response times) to drive data-informed improvements.
Collaborate with global Trust & Safety, legal, and engineering teams to localize and operationalize safety policies and processes for the China market.

Qualifications

What we're looking for

We’re after someone who takes real ownership and is motivated by making a difference. You’ll need to be comfortable working with ambiguity, have a knack for structuring problems, and be able to collaborate with a wide range of stakeholders. If you’re passionate about content safety, account integrity, and want to help shape how millions of people create and share online, you’ll fit right in. You should be comfortable working in English and Mandarin, and ready to roll up your sleeves to solve real-world challenges.

Experience in trust & safety operations, content moderation, risk management, or related fields, ideally within China or similar regulatory environments.
Strong understanding of China’s digital ecosystem and regulatory landscape for online content and user safety.
High attention to detail, resilience under pressure, and a proactive, problem-solving mindset.
Analytical skills with experience in operational metrics tracking and process optimization.
Ability to work cross-functionally with product, engineering, legal, and vendor teams.
Fluency in Mandarin and proficiency in English preferred.

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Company Description

Mission: Trusted by all users. 让Canva可画被所有用户信任。

Job Description

About the Role

What you’ll do (responsibilities)

You will work closely with Product Managers, Engineers, Data Scientists, and global Trust & Safety stakeholders to drive content safety and account integrity for Canva China. Particularly, you will

Build, iterate and maintain leading edge account integrity programs, across the entire lifecycle from detection to investigation and mitigation, identifying root causes and implementing
Own and manage the overall service delivery of the moderation program, including BPO collaboration, SLA, quality, and compliance adherence, leading the team in achieving performance goals and improving operational ROI
Develop and refine workflows for T&S operations, including automating dashboards, rapid response, on-call, public opinion response, etc. to ensure timely and thorough mitigation of escalations and crises
Conduct data analysis and and translate data insights into business recommendations. Prepare high quality business reports and deliver presentations tailored to technical and non-technical stakeholders.
Enforce Trust & Safety Policy, including Content Moderation, handling incidents, escalations, appeals, and quality assurance for outsourced staff
Track, analyze, and report on key operational metrics (e.g., false positive/negative rates, moderation efficiency, incident response times) to drive data-informed improvements.
Collaborate with global Trust & Safety, legal, and engineering teams to localize and operationalize safety policies and processes for the China market.

Qualifications

What we're looking for

Experience in trust & safety operations, content moderation, risk management, or related fields, ideally within China or similar regulatory environments.
Strong understanding of China’s digital ecosystem and regulatory landscape for online content and user safety.
High attention to detail, resilience under pressure, and a proactive, problem-solving mindset.
Analytical skills with experience in operational metrics tracking and process optimization.
Ability to work cross-functionally with product, engineering, legal, and vendor teams.
Fluency in Mandarin and proficiency in English preferred.

","hiringOrganization":{"@type":"Organization","name":"Canva","sameAs":"https://www.canva.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Beijing, Beijing, China","addressCountry":"China","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":25,"item":{"@type":"JobPosting","title":"Process Specialist, Trust & Safety","datePosted":"2025-09-11","description":"

Join Udemy. Help define the future of learning.

Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact.

Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead.

Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.

Learn more about us on our company page.

Where we work

Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.

About your skills

\n
Process Design & Optimization: You excel at designing, mapping, and refining workflows and SOPs to improve operational efficiency and ensure scalability across Trust & Safety functions.
\n
\n
Cross-Functional Execution & Policy Implementation: You effectively partner with Legal, Product, Engineering, and Operations to implement policy updates and system/process enhancements across geographies.
\n
\n
Data-Driven Quality & Compliance Management: You use data and root cause analysis to monitor case quality, identify compliance gaps, and drive continuous improvements in policy enforcement.
\n
\n
Change & Stakeholder Management: You lead change with clarity and alignment—engaging the right stakeholders, communicating proactively, and ensuring smooth adoption of new processes
\n

About this role

We’re looking for a detail-oriented and operationally minded Process Specialist to join Udemy’s Trust & Safety Operations team. In this role, you’ll build and maintain critical workflows, documentation, and training materials that uphold the quality and consistency of global policy enforcement. You’ll also play a key role in driving cross-functional initiatives to support platform safety and integrity. This position is based in Chennai and offers a hybrid work arrangement.

What you’ll be doing

\n
Maintain and improve Standard Operating Procedures (SOPs) for Trust & Safety workflows, ensuring accuracy, usability, and alignment with current practices.
\n
\n
Serve as a subject matter expert on key policy areas and support emergency escalations as needed.
\n
\n
Lead documentation reviews and updates to keep operational materials clear, accessible, and relevant for internal and vendor teams.
\n
\n
Support policy rollout initiatives, including drafting training content and helping onboard stakeholders to new processes.
\n
\n
Collaborate with cross-functional partners (Legal, Product, Engineering, Vendor Operations) to troubleshoot operational issues and implement scalable solutions.
\n
\n
Identify and drive opportunities to enhance process efficiency, reduce errors, and improve the user experience.
\n
\n
Leverage dashboards and reporting tools to monitor case volumes, analyze operational trends, and surface key insights to leadership.
\n
\n
Help ensure consistent, high-quality execution across regional teams and external BPO partners.

\n

What you’ll have

\n
2+ years of experience in Trust & Safety, Policy Operations, Risk Operations, or a similar process-focused role.
\n
\n
Strong documentation skills and experience developing and managing SOPs or training materials.
\n
\n
Proven ability to coordinate across multiple teams and stakeholders, ensuring clarity and accountability.
\n
\n
Proficiency in Excel, Google Sheets, and operational platforms like Jira, Zendesk, or Salesforce.
\n
\n
Analytical mindset with the ability to interpret data, identify gaps, and drive operational improvements.
\n
\n
Exceptional attention to detail and strong organizational skills.
\n
\n
A proactive, ownership-driven attitude and ability to thrive in ambiguity and change.
\n

Nice to have

\n
Experience working with vendor operations or external BPO partners.
\n
\n
Exposure to Trust & Safety areas like content moderation, fraud, or policy enforcement.
\n
\n
Background in a fast-paced, global work environment or tech company.
\n

Application Window

The application window will be open until 25th September 2025 at least. This opportunity may remain posted based on business needs, which may be after the specified date.

#LI-TP1

Why work here?

You’ll grow here.
Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.

AI is real here.
We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways.

You’ll own your work.
We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact.

You’ll build with others.
We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.

You’ll see your impact.
What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs?

Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together.

Our Benefits Start with U

Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.

\n\n\n\n\n\n\n\nBenefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.\n \nAt Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you! \n\n\n\n\n\n\n\n

Information regarding data privacy is available within the Udemy Careers Privacy Notice.

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About Vercel:

Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web.

Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things.

About the Role:

As a webhost, millions of project builds flow through Vercel each day, and the flip side of the coin of being the best at what we do is keeping up with Trust & Safety issues. Whether it’s building out detection systems to find bad actors, scaling out our abuse response, or working to keep Vercel’s new products and features safe and scalable—Trust & Safety is on the case. We are looking for a Trust & Safety Engineering Manager to grow the Trust & Safety Engineering team and to protect Vercel, our users, and society from harms, fraud, and other risks.

What You Will Do:

Hold a high bar for technical work and teamwork.
Build rapport with each member of the team and support them as they level up their skills.
Work closely with team leadership, our program manager, and trust & safety sub-teams to synthesize needs into engineering roadmaps.
Review and write code along with the team.
Participate in and manage the team's on-call rotation.
Reduce abuse, fraud, and other harms on Vercel.

About You:

You have at least 4+ years of experience managing technical teams, or 6+ as team technical lead—in rapidly growing companies.
You have applied experience building and maintaining scaled abuse detection and restriction/checkpoint systems in a professional setting.
People tell you that you communicate well and you are comfortable with uncertainty.
You are excited by nurturing engineers and building engineering teams.
You are located in the SF Bay Area.

Benefits:

Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The San Francisco, CA base pay range for this role is $194,000 - $294,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location, and the total package includes benefits and equity-based compensation. Your recruiter can share more details during the hiring process.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

","hiringOrganization":{"@type":"Organization","name":"Vercel","sameAs":"https://vercel.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hybrid - San Francisco","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":27,"item":{"@type":"JobPosting","title":"Analytics Engineer, Trust & Safety Infrastructure","datePosted":"2025-07-18","description":"Spotify is investing in scalable, accountable data infrastructure to support transparency, regulatory compliance, and operational excellence across Trust & Safety (T&S). As an Analytics Engineer, you’ll play a key role in shaping the data ecosystem that powers regulatory reporting, internal analytics, and self-service tools for T&S teams and stakeholders.
You’ll work at the intersection of data engineering, analytics, and policy—designing data models, building transformation pipelines, and enabling reliable, accessible insights. You’ll also help standardize metrics and build systems that empower teams to detect issues, evaluate performance, and drive continuous improvement.
This is a critical opportunity to help evolve the foundation of our T&S data stack with lasting impact on safety, compliance, and platform integrity.\n

What You'll Do

Design and maintain scalable, well-documented data models that support regulatory reporting, operational insights, and platform safety monitoring.
Build and optimize data pipelines using tools such as dbt and BigQuery, ensuring high reliability, performance, and auditability across datasets.
Collaborate with cross-functional partners—including product, legal, policy, and engineering—to translate compliance and transparency requirements into technical solutions.
Establish data definitions, documentation standards, and metric conventions that improve data quality and support long-term maintainability.
Conduct structured reviews of existing analytics infrastructure, identifying areas for improvement in performance, usability, and alignment with evolving reporting needs.
Contribute to the development of a self-service analytics ecosystem by designing intuitive semantic layers and supporting tooling that meet the needs of a broad stakeholder base.
Support the implementation of monitoring and validation frameworks that enable performance tracking, early detection of issues, and structured escalation paths.
Participate in planning and strategy discussions, helping to shape the roadmap for Trust & Safety data architecture and analytics capabilities.

Who You Are

3+ years of experience in analytics engineering, data engineering, or data science, ideally in regulated, safety, or compliance-oriented environments
Advanced SQL and experience with modern data stack tools such as dbt, BigQuery, Airflow/Flyte, and version control systems (e.g., Git)
Experience architecting clean, scalable, and testable data models to support self-service access and regulatory compliance reporting
Familiarity with reporting and visualization tools (e.g., Looker, Tableau, or equivalent) and BI governance best practices
Excellent cross-functional communication skills and the ability to translate technical detail into meaningful outcomes for legal, policy, and operations stakeholders
Strong organizational awareness—you're able to anticipate reporting needs, validate assumptions, and prioritize among regulatory, operational, and strategic requirements
Passion for transparency, safety, and building data systems that serve social good

Where You'll Be

This role is based in NYC
We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.

The United States base range for this position is $110,018 to $157,169 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future.","hiringOrganization":{"@type":"Organization","name":"Spotify","sameAs":"https://spotifyjobs.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York, NY","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":28,"item":{"@type":"JobPosting","title":"Sr. Software Engineer - Trust & Safety","datePosted":"2025-07-18","description":"Inclusion at Bumble Inc.
Bumble Inc. is an equal opportunity employer and we strongly encourage people of all ages, colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people with disabilities, and neurodivergent people to apply. We're happy to make any reasonable adjustments that will help you feel more confident throughout the process, please don't hesitate to let us know how we can help.In your application, please feel free to note which pronouns you use (For example: she/her, he/him, they/them, etc).

This pivotal role zeroes in on the vital low-level components of our engine, offering you the chance to shape the experiences of millions of users worldwide. With deep integration with AI-powered technologies, we build a comprehensive shield which protects millions of our customers.
Situated within the Trust and Safety Group, this role is integral to furnishing the core functionalities to keep our members safe from a variety of threats and bad actors. We emphasize scalability, reliability, performance, and reusability to cater to the demands of end-users and developers alike. Our overarching goal is to develop a balanced system to proactively and reactively ensure member safety.
\n

What you'll do

Deliver code and product to an extremely high standard
Actively participate in the entire process of development, from initial design to deployment and support
Guide and train engineers and scientists across a number of teams
Role model a culture of excellence, speed, and innovation
Join as one of the initial members of a growing team in Austin with significant opportunity for expanded ownership.
Move fast, and encourage others to move at your speed.
The team is building out right now, and we need brilliant people, today

About you

4+ Years of experience writing software in a professional setting
Computer Science or related degree
Strong collaboration skills
Proven experience driving large and complex projects
Deep expertise with at least one common programming language
Strong curiosity and desire to learn and try new technologies

Nice to have

Experience with relational databases and nonrelational databases
Experience in using ML-assisted coding tools (eg Cursor, Copilot, Windsurf, etc)
Experience with cloud platforms (AWS, Azure, GCP), containerization tools (Docker, Kubernetes), and deployments
Experience in cloud migration, technology transformation, consumer software, Machine Learning, or Recommendations

About Us
Bumble Inc. is the parent company of Bumble, Badoo, Bumble For Friends, and Geneva. The Bumble platform enables people to build healthy and equitable relationships, through Kind Connections. Founded by Whitney Wolfe Herd in 2014, Bumble was one of the first dating apps built with women at the center and connects people across dating (Bumble Date), friendship (Bumble For Friends) and professional networking (Bumble Bizz). Badoo, which was founded in 2006, is one of the pioneers of web and mobile dating products. Bumble For Friends is a friendship app where people in all stages of life can meet people nearby and create meaningful platonic connections. Geneva is a group and community app for people to connect based on shared interests.","hiringOrganization":{"@type":"Organization","name":"Bumble Inc.","sameAs":"https://bumble.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"US TX Austin","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":29,"item":{"@type":"JobPosting","title":"Senior Product Designer - Trust & Safety","datePosted":"2025-08-01","description":"Who we are
Yubo is the Social Discovery app to make new friends and hang out online. By eliminating likes and follows, we empower our users to create genuine connections and show up as their true selves.
We've pioneered a new way for Gen Z to socialize online, and with millions of active users, our goal is to redefine how we connect today and tomorrow.
Our team is international, multicultural and deeply committed to its mission. As the leading platform to socialize online, we have a special responsibility to build a safe digital space for our community. Safety is embedded in our DNA, and our proactive approach focuses on user protection, support, and education. We also work closely with the broader technology industry to share our knowledge and NGOs create industry-leading child protection standards.
Join us in this exciting journey and help us shape the future of social interactions!

About this role:
We’re looking for a Senior Product Designer, Trust & Safety to design user experiences that quietly but powerfully protect Yubo’s users. This isn’t just about warnings and reports. It’s about creating flows and tools that reduce harm before it happens, and without users even taking notice of it.
You’ll be the first dedicated designer focused on this area, and a core part of our cross-functional Trust & Safety (T&S) squad. As such, you will be the sole representative for the design team within that squad, and collaborate closely with PMs, software engineers, data scientists, and moderators who are at the frontlines of user safety at Yubo.\n

Our approach to privacy

As part of your job, you will be working on tools that process personal data relating to Yubo users.
As a social media platform, we require our employees to have a strong awareness and understanding of privacy issues, and in particular of children's online safety, privacy and well-being.
Every employee at Yubo is expected to participate in compliance with data protection regulations as well as the continuous improvement of our Privacy & Safety By Design measures.

Your responsibilities

Co-lead the T&S product squad with the Product Manager and Tech Lead to set goals, define experiments, and drive measurable safety impact
Design internal tooling for moderators and investigation teams to work faster and smarter
Partner with data and ML teams to uncover behaviour patterns, run A/B tests and rapidly validate hypotheses; kill or evolve solutions based on clear safety KPIs
Continuously analyze usage data, conduct research, and perform competitor analysis to guide design decisions.
Contribute to Yubo’s design system with a focus on consistency and accessibility in safety-related UX

Tools we use

Figma
Amplitude
Notion

Who you are

5+ years of product design experience, preferably in SaaS or tooling for client facing teams.
Proven ability to lead design in cross-functional teams and own end-to-end flows
Strong skills in interface design and usability principles, ideally on mobile and web (mobile mandatory)
Comfortable with data and experimentation, going beyond simple usage metrics.
A strong sense of ownership and autonomy, balanced with the ability to give and receive feedback constructively.

Within a month, you will

Understand how Trust & Safety works at Yubo, from internal teams to tooling and decision-making
Audit current flows, tools, and experiences related to user safety
Co-define your squad’s roadmap with the PM and Tech Lead
Start designing improvements to existing moderation tools

Within 3 months, you will

Launch your first safety UX improvements to internal tools or user-facing features
Add smarter sign‑up and in‑app checks that spot bad actors before they act, while keeping the experience smooth for real users.
Start contributing to the broader design system with safety components in mind

Within 6 months, you will

Work on how bringing AI to the party by prototyping pilot projects focused on increasing user safety and reducing moderator workload.
Establish UX best practices for safety across the app
Help define what “safety by design” means at Yubo

The recruitment process

Phone screen with a TAM
First interview with Jérémie, our Chief Design Officer
Technical test and debrief with the Design team
Culture Fit interviews

What we offer

A highly competitive salary range as well as equity in the company
A highly flexible remote work policy, 2 days at the office per month, with monthly team events.
We also cover fees for external professional events and meetups (API days, etc…)
Great health insurance coverage for both you and your family by Alan, fully paid for by Yubo !
Numerous benefits for parents: additional parental leave, easy access to nurseries and daycare facilities in France.

Join Yubo and help shape the future of Social Discovery while enjoying a culture that values flexibility, well-being, and impact.
Here’s how we live our mission every day:You own the impact: Step up, adapt, and make it matterUnconventionally Smart: Hack with intent, borrow smart, build betterBe Bold & Resilient: Raise your head, break barriers, keep moving forwardOne team, one mission: No egos, no passengers, just shared wins
Trust and Flexibility: We offer a hybrid work model that balances flexibility with collaboration: - Paris and Île-de-France: 1 day minimum per week at the office- In Europe: 2 days per month at the office
Enjoy Top-notch Benefits Culture is central at Yubo, hence the numerous benefits:Cool Workplace: enjoy our amazing Parisian office and our many hybrid work options Team Activities: participate in get-togethers, events, and team-building activitiesFamily-Friendly: we support parents with childcare options and family-friendly policiesWellness Programs: benefit from comprehensive health insurance, wellness programs, sports classes, and mental well-being initiatives","hiringOrganization":{"@type":"Organization","name":"Yubo","sameAs":"https://www.yubo.live/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Paris - Full Remote","addressCountry":"France","addressRegion":"Europe"}}}},{"@type":"ListItem","position":30,"item":{"@type":"JobPosting","title":"Live Quality Analyst - Trust & Safety","datePosted":"2025-08-04","description":"

Responsibilities

Welcome to Live Team!
About the Team
We're building a world where people can safely discover, create, and connect. The Trust & Safety (T&S) team plays a critical role in ensuring our global community remains safe and empowered to express themselves freely across all our platforms.
Our team is dedicated to protecting the integrity of our online environment. Through a combination of advanced technology and skilled human moderation, we proactively detect and remove harmful content—often before it reaches the broader community. We've made significant investments in both people and systems to uphold a safe and positive experience for all users.

About the Position
Please note that this role may involve exposure to sensitive or potentially harmful content. This can occur as a core part of the role, during specific projects, in response to escalation requests, or incidentally during routine work.
The content may appear in various formats, including images, videos, and text. While some of this material reflects every day life, it can also include, but is not limited to content related to bullying, hate speech, child safety concerns, self-harm, violence, or harm to animals.
We are committed to supporting our team’s well-being and provide resources to help manage the impact of this type of content.

Role Responsibilities
- Responsible for monitoring live video content quality to ensure community ecological security.
- Thorough data analysis, feedback problems & handle necessary escalation and form a quality inspection
report.
- Work closely and hand in hand with other departments to respond immediately to relevant operation's needs.
- Participate in the development of quality inspection standards and continuously optimize the process and system platform.

Qualifications

Minimum Qualifications
- Bachelor's degree or above, or minimum 1 year of relevant working experience.
- Proficiency in both Tagalog and English is required. English will be utilized as the primary language for work
- In-depth contact with local customs and culture is highly sensitive to social news
- Possess strong learning ability, cross-department communication and collaboration skills.
- Able to work under minimal supervision and have strong logic/ common sense related to job nature.

Preferred Qualifications
- Familiar with office software such as Excel, Word, Google Sheets etc. With dataprocessing experience and other data analysis capabilities.
- Prior experience in content moderation, trust & safety, or related fields is a plus.

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an \"Always Day 1\" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Trust & Safety at ByteDance

ByteDance recognises that keeping our platform safe for the ByteDance communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

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POS-15426

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As a Senior Product Analyst supporting the Security Product Line, you are a member of a global team of data-driven builders and influencers, setting the standard for how data and analytics are used at HubSpot, and inspiring our product teams to action.

HubSpot’s Trust & Safety team uses multiple sources of data (3rd party reports, phishing/spam models, Payments Validators, etc) to discover what is occurring at the time of signup, during a transaction, and when sending outbound content such as emails or text messages to customers. Senior Product Analysts -- individuals with high data literacy, data modeling expertise, intellectual curiosity, and strong communication skills -- are at the center of these analyses and decisions. We work closely with Product Management and Engineering leadership to inform and build better solutions for our customers.

In this role, while you operate with a high degree of autonomy, you benefit from the support of the Product Analytics & Data Science communities -- sharing ideas, debating approaches, and receiving feedback to deliver more effective analyses and develop in your career.

General Responsibilities:

Be a driving influencer on the use and application of analysis; deliver what’s needed, and show what’s possible
Partner with product stakeholders to understand your team’s data and business needs; become an expert in translating these needs into specific analyses with actionable insights
Conduct quantitative analysis and modeling (when applicable) of user behavior to uncover issues or opportunities to prevent bad actors and maintain a safe HubSpot platform and to improve our customers’ and their customers’ experience
Inform the design and analyze the outcomes of in-app tests and experiments
Communicate insights to your stakeholders with a data-driven point of view and plan for action

Examples Of Common Projects:

Define (or redefine) leading indicators of success for your team. Serve as the expert for these metrics by understanding how data collection is instrumented in the product, how it flows through our ETL pipeline and is aggregated, and how metrics are defined in our analytics platform. Construct the core dashboards, visualizations and analyses to help stakeholders monitor product health and make better decisions
Build and implement data-driven models using real-time data in APIs across different sources to evaluate and mitigate potential harm to customers and ultimately to HubSpot
Perform ad hoc analyses into user behavior to inform specific, near-term experiment designs or product decisions or longer-term product strategy
Partner with engineering and other internal operations teams to enable a high level of data integrity, consistency and clarity across multiple internal databases and reporting systems
Be a voice within your teams to educate, elevate and advocate for the continual value of leveraging analytics to inform decision making

From our Product and Engineering Blog: How HubSpot’s product analysts transform the customer experience

Minimum Qualifications:

2+ years of professional experience with a heavy quantitative, analytical focus
Practical experience in a business environment influencing decision-making with data
Experience working with large datasets; particularly data mining, manipulation and exploration
Ability to write performant, complex SQL queries combining multiple sources of data
Comfort with data analytics and statistical tools such as Python
Confidence using a variety of analytical and statistical techniques
Passionate about the role of data in helping solve complex questions
Excellent communication, storytelling, and collaboration skills
Prior experience working with generative AI chatbots or Large Language Models is highly desirable.

Above And Beyond Qualifications:

Knowledge of analytical development tools such as Amplitude, Looker, Git, Snowflake and dbt.
Demonstrated passion for building products that delight customers and drive their success
Experience working at, or a strong understanding of, a SaaS business.
Experience building and deploying data models to prevent abuse and misuse of the product.
Domain expertise in Trust & Safety, Payments Protection, or Product Security is a huge plus!

\n\n

Cash compensation range: 118500-189600 USD Annually

General Responsibilities:

Be a driving influencer on the use and application of analysis; deliver what’s needed, and show what’s possible
Partner with product stakeholders to understand your team’s data and business needs; become an expert in translating these needs into specific analyses with actionable insights
Conduct quantitative analysis and modeling (when applicable) of user behavior to uncover issues or opportunities to prevent bad actors and maintain a safe HubSpot platform and to improve our customers’ and their customers’ experience
Inform the design and analyze the outcomes of in-app tests and experiments
Communicate insights to your stakeholders with a data-driven point of view and plan for action

Examples Of Common Projects:

Define (or redefine) leading indicators of success for your team. Serve as the expert for these metrics by understanding how data collection is instrumented in the product, how it flows through our ETL pipeline and is aggregated, and how metrics are defined in our analytics platform. Construct the core dashboards, visualizations and analyses to help stakeholders monitor product health and make better decisions
Build and implement data-driven models using real-time data in APIs across different sources to evaluate and mitigate potential harm to customers and ultimately to HubSpot
Perform ad hoc analyses into user behavior to inform specific, near-term experiment designs or product decisions or longer-term product strategy
Partner with engineering and other internal operations teams to enable a high level of data integrity, consistency and clarity across multiple internal databases and reporting systems
Be a voice within your teams to educate, elevate and advocate for the continual value of leveraging analytics to inform decision making

From our Product and Engineering Blog: How HubSpot’s product analysts transform the customer experience

Minimum Qualifications:

2+ years of professional experience with a heavy quantitative, analytical focus
Practical experience in a business environment influencing decision-making with data
Experience working with large datasets; particularly data mining, manipulation and exploration
Ability to write performant, complex SQL queries combining multiple sources of data
Comfort with data analytics and statistical tools such as Python
Confidence using a variety of analytical and statistical techniques
Passionate about the role of data in helping solve complex questions
Excellent communication, storytelling, and collaboration skills
Prior experience working with generative AI chatbots or Large Language Models is highly desirable.

Above And Beyond Qualifications:

Knowledge of analytical development tools such as Amplitude, Looker, Git, Snowflake and dbt.
Demonstrated passion for building products that delight customers and drive their success
Experience working at, or a strong understanding of, a SaaS business.
Experience building and deploying data models to prevent abuse and misuse of the product.
Domain expertise in Trust & Safety, Payments Protection, or Product Security is a huge plus!

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Cash compensation range: 118500-189600 USD Annually

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:$118,500—$189,600 USD\n

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

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At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

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Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

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About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

HubSpot Careers
Life at HubSpot on Instagram

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By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

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About Care.com

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.

Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you.

Work Environment: Hybrid - In Office Monday, Wednesday & Thursday

Location: 2801 North Central Expressway Dallas Texas 75204

Job Title: Manager, Global Operations Trust & Safety

Position Summary: The Manager, Global Operations Trust & Safety plays a critical role in safeguarding Care.com's users and maintaining a trustworthy marketplace. This individual will lead a team of Trust & Safety specialists and senior analysts, ensuring the efficient and effective execution of policies and procedures designed to mitigate risk, detect and prevent fraud, respond to safety incidents, and enhance the overall user experience. This role requires a strong blend of operational excellence, analytical thinking, people leadership, and a deep commitment to user safety.

Key Responsibilities:

Lead, mentor, and develop a team of Trust & Safety with a mix of supervisors, specialists, and senior analysts fostering a high-performing and engaged environment. Ensure supervisors are consistently executing key responsibilities including queue monitoring, case escalations, scheduling, team communications, and timely performance reviews.
Provide regular coaching, feedback, and performance management to ensure team members meet or exceed operational KPIs and quality standards.
Oversee scheduling, workload distribution, and resource allocation to ensure optimal coverage for global operations.

Operational Excellence & Process Improvement:

Manage the day-to-day operations of reactive and proactive safety initiatives, including incident response, content moderation, and fraud detection.
Identify, analyze, and implement process improvements to enhance efficiency, scalability, and effectiveness of Trust & Safety operations.
Develop and maintain clear operational playbooks, workflows, and training materials.
Ensure strict adherence to safety policies, guidelines, and regulatory requirements on a global scale.

Risk Mitigation & Incident Management:

Conduct thorough investigations into high-priority cases, performing root cause analysis and recommending corrective actions.
Collaborate with cross-functional teams (e.g., Legal, Product, Engineering, Customer Service, Policy, Training) to address emerging threats and implement proactive solutions.

Policy & Tooling Collaboration:

Provide operational insights and feedback to the Safety Policy team, influencing the development and refinement of platform policies.
Work closely with Product and Engineering teams to advocate for operational needs, advise on safety tooling requirements, and assist in the development and implementation of new safety features and technologies.
Manage day-to-day relationships with external safety tooling vendors, ensuring optimal performance and integration.
Define, track, and analyze key operational metrics and trends related to Trust & Safety performance.
Develop and present regular reports to leadership on team performance, incident volumes, emerging risks, and the effectiveness of safety measures.
Utilize data to identify areas for improvement and inform strategic decisions.
Build strong relationships and collaborate effectively with stakeholders across the organization, including Product, Engineering, Legal, Data Science, Customer Service, and senior leadership, to drive shared safety objectives.
Represent the Trust & Safety team in cross-functional projects and initiatives.

Qualifications:

Education: Bachelor's degree in a related field (e.g., Criminal Justice, Sociology, Psychology, Business, Communications, Data Analytics) or equivalent practical experience.

Experience:

7-10+ years of experience in Trust & Safety, Operations, Risk Management, Content Moderation, or a similar field, preferably within a consumer-facing online platform or marketplace.
3-5+ years of experience in a leadership or supervisory role, managing a team of individual contributors.
Proven experience in content moderation, safety, investigations, and policy enforcement within an online environment.
Experience with global operations and managing distributed teams is highly desirable.

Skills:

Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and make data-driven decisions.
Excellent written and verbal communication skills, with the ability to articulate complex concepts clearly and handle sensitive topics with empathy and professionalism.
Proficiency in spreadsheet software (e.g., Google Sheets, Excel), including complex formulas (e.g., VLOOKUP, INDEX/MATCH, ARRAYFORMULA), pivot tables, and data validation for efficient data extraction, consolidation, and reporting.
Leverage AI-ML and generative AI tools and platforms to enhance productivity, streamline workflows, and drive efficiencies in daily tasks, decision-making processes, and cross-functional collaboration.
Using technologies to improve efficiencies
Demonstrated ability to lead, motivate, and develop a team.
A proactive and organized approach to identifying issues, developing solutions, and implementing change.
Familiarity with various content moderation tools and techniques.
Experience with Salesforce or similar CRM/case management systems.
Ability to remain calm and effective in high-pressure situations, and comfortable handling potentially sensitive or disturbing content.
Basic understanding of identify verification processes, background check processes, and global regulatory environments is a plus.
Proficiency in Google Workspace (Docs, Sheets, Slides), and other relevant collaboration tools.

For a list of our Perks + Benefits, click here!

Company Overview:

Available in 21 countries, Care.com is one of the largest providers of online services for finding family care and care jobs, spanning in-home and in-center care solutions. Since 2007, families have relied on Care.com for an array of care for children, seniors, pets, and the home. Designed to meet the evolving needs of today’s families and caregivers, the Company also offers customized corporate benefits packages to support working families, household tax and payroll services, and innovations for caregivers to find and book jobs. Care.com is an IAC company (NASDAQ: IAC).

Salary Range: $75,000 to $85,000.

The base salary range above represents the anticipated low and high end of the national salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com’s total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).

#LI-HYBRID

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

At Lyft, our purpose is to serve and connect. To do this, we start with our own community by creating an open, inclusive, and diverse organization. As a Trust & Safety Policy Senior Manager, you will play a pivotal role in shaping and implementing platform safety policies that uphold these principles, ensuring our community remains safe and reliable. Lyft is looking for a Senior Manager to join our Safety and Customer Cares team based in our San Francisco office. This is a manager role that includes both people management and senior IC work to build out a dedicated policy development function. This role will help lead the creation of a best-in-class, LLM-first, Safety Policy and Operations function at Lyft.

About You:

You are a strategic thinker and influential leader with a passion for Trust & Safety issues at complex multi-sided platforms. Your expertise in taxonomy and policy development, operational excellence, risk mitigation, and relationship management positions you to make a significant impact on Lyft’s commitment to safety, ensuring a secure and reliable transportation experience for millions of users nationwide.

Responsibilities:

Provide strategic vision for the design of a best-in-class, LLM-first, Safety Policy and Operations function at Lyft.
Own the process and governance for the creation, maintenance, and depreciation of the foundation unified policy taxonomy, policy modules, and other supporting artifacts including the style guide and glossary.
Programmatically assist in leading the transition from the current Safety policy and operations model to a future model based on unified, modular policy infused with LLM and other machine learning models. This includes the design and development of a standardized, multi-step lifecycle (e.g., policy, detection, investigation, adjudication, sanctions, and appeals) for handling all of Lyft’s Safety submissions.
Collaborate closely with cross-functional teams including Community Safety, Specialized Support, Legal, Product, Public Policy, Risk, and Communications, to ensure a successful transition to and ongoing operation of the future model.
Lead thorough research and analysis to identify emerging safety trends and risks, monitor industry developments, best practices, and regulatory changes, and integrate data-driven insights and requirements to continuously maintain and improve Lyft’s Trust & Safety operation.
Communicate policy and operational updates, enforcement actions, and key safety insights to senior management and relevant stakeholders.
Prepare and present on insights draws from the operational data on the impact of policy and operational changes, performance metrics, and incident trends to inform strategic decision-making.

Experience:

Three to five years of Trust & Safety policy experience in the digital services industry across a wide range of products
Experience developing Trust & Safety policy taxonomies and policies
Experience working cross functionally with internal business stakeholders
Exceptional strategic and problem-solving skills
Data analysis and the ability to translate to internal business partners and policy stakeholders
Sufficient level of technical acumen and proficiency to collaborate with engineers with business and technical requirements for systems and tooling.
Ideally a graduate degree, with emphasis on a law or business degree.
Self-starter; intrinsically motivated and a good teammate

Benefits:

Great medical, dental, and vision insurance options with additional programs available when enrolled
Mental health benefits
Family building benefits
Child care and pet benefits
401(k) plan to help save for your future
In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Subsidized commuter benefits
Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the San Francisco area is $156,000 - $195,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Total compensation is dependent on a variety of factors, including qualifications, experience, and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

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Senior Software Engineer

The Wikimedia Foundation is looking for the software engineer to join the Product Safety and Integrity Team. In this role, you will work in a mostly-remote environment, where we value teamwork and close collaboration to achieve our goals. Engineers at the Wikimedia Foundation get to work on technology that truly makes a global impact — powering Wikipedia and its sister projects, which serve billions of pageviews every month across hundreds of languages. It's a rare opportunity to contribute to one of the largest knowledge-sharing platforms in the world, and to help protect free access to information for everyone, everywhere.

As a software engineer, you will work closely with the team to:

Proactively develop and maintain tools that empower communities to identify, mitigate, and prevent various forms of abuse across Wikimedia projects.
Design privacy-conscious systems that detect behavioral patterns indicative of abuse while minimizing false positives and respecting user anonymity.
Continuously adapt abuse detection and mitigation strategies in response to changes in browser privacy standards, networking protocols, and platform architecture.
Collaborate cross-functionally with product managers, designers, and researchers to create holistic, human-centered solutions that balance safety and freedom.
Write resilient, maintainable systems and high-quality code with a focus on long-term sustainability.
Implement observability to maintain high levels of quality and system stability.
Instrument and measure the impact of anti-abuse across Wikimedia projects.

Skills and experience:

4+ years related professional experience
Experience building and maintaining large-scale applications
Proficiency in PHP, Javascript and relational databases
Strong foundation in security principles
Experience in driving cross-teams objectives
Experience in driving user and product impact

Qualities that are important to us:

Collaboration, humility, and a shared commitment to Wikimedia’s vision of free knowledge for all guide everything we build
Communicate with clarity and empathy, both in synchronous and asynchronous settings Additionally, we'd love it if you have this:
Familiarity with abuse fighting or security concerns
A history of open source contributions
Familiarity with editing Wikipedia, Wikitext, Markdown, or using content management systems (e.g., MediaWiki, Drupal, WordPress)
Bachelor's, master's, or doctorate degree in computer science, management information systems, or STEM field (or equivalent certification)

About the Wikimedia Foundation

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive.

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$141,352 to US$175,725 with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.

*Please note that we are currently able to hire in the following countries: Australia, Austria, Bangladesh, Belgium, Brazil, Canada, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Ghana, Greece, India, Indonesia, Ireland, Israel, Italy, Kenya, Mexico, Netherlands, Nigeria, Peru, Poland, Singapore, South Africa, Spain, Sweden, Switzerland, Uganda, United Kingdom, United States of America and Uruguay. Our non-US employees are hired through a local third party Employer of Record (EOR).

We periodically review this list to streamline to ensure alignment with our hiring requirements.

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or +1 (415) 839-6885.

More information

U.S. Benefits & Perks

Applicant Privacy Policy

Wikimedia Foundation

What does the Wikimedia Foundation do?

What makes Wikipedia different from social media platforms?

Our Projects

Our Tech Stack

News from across the Wikimedia movement

Wikimedia Blog

Wikimedia 2030

Senior Software Engineer

As a software engineer, you will work closely with the team to:

Proactively develop and maintain tools that empower communities to identify, mitigate, and prevent various forms of abuse across Wikimedia projects.
Design privacy-conscious systems that detect behavioral patterns indicative of abuse while minimizing false positives and respecting user anonymity.
Continuously adapt abuse detection and mitigation strategies in response to changes in browser privacy standards, networking protocols, and platform architecture.
Collaborate cross-functionally with product managers, designers, and researchers to create holistic, human-centered solutions that balance safety and freedom.
Write resilient, maintainable systems and high-quality code with a focus on long-term sustainability.
Implement observability to maintain high levels of quality and system stability.
Instrument and measure the impact of anti-abuse across Wikimedia projects.

Skills and experience:

4+ years related professional experience
Experience building and maintaining large-scale applications
Proficiency in PHP, Javascript and relational databases
Strong foundation in security principles
Experience in driving cross-teams objectives
Experience in driving user and product impact

Qualities that are important to us:

Collaboration, humility, and a shared commitment to Wikimedia’s vision of free knowledge for all guide everything we build
Communicate with clarity and empathy, both in synchronous and asynchronous settings Additionally, we'd love it if you have this:
Familiarity with abuse fighting or security concerns
A history of open source contributions
Familiarity with editing Wikipedia, Wikitext, Markdown, or using content management systems (e.g., MediaWiki, Drupal, WordPress)
Bachelor's, master's, or doctorate degree in computer science, management information systems, or STEM field (or equivalent certification)

About the Wikimedia Foundation

We periodically review this list to streamline to ensure alignment with our hiring requirements.

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

More information

U.S. Benefits & Perks

Applicant Privacy Policy

Wikimedia Foundation

What does the Wikimedia Foundation do?

What makes Wikipedia different from social media platforms?

Our Projects

Our Tech Stack

News from across the Wikimedia movement

Wikimedia Blog

Wikimedia 2030

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\nAs a Data Science Lead in TikTok's Trust and Safety team, you will lead a team to drive data-inspired decisions and form roadmaps in ensuring that TikTok LIVE remains a safe, trustworthy, and risk-free environment. By implementing your domain knowledge, you will help diagnose, triage, and treat large-scale safety issues. You will scope out projects, use ground-truth data to inform strategies, and influence product design. You will lead TikTok LIVE Safety Experience priority while partnering with various stakeholders across the product, operations, policy, and engineering teams—both locally and globally.
\n
\nWhat will I be doing?
\n- Lead Global Analytical Projects: Spearhead large-scale quantitative analysis projects from end to end — from designing complex metrics and evaluation frameworks to synthesizing multifaceted results into clear, actionable insights across diverse regional markets.
\n- Strategic Business Planning Across Markets: Drive both short-term and long-term global strategic planning through advanced business analysis, industry benchmarking, and macro trend forecasting. Ensure alignment across key geographies, with a focus on Southeast Asia, North America, and Europe.
\n- Risk Intelligence System Design: Architect global safety and risk indicator systems that address the unique content safety challenges in different markets. Monitor, measure, and optimize platform risk coverage with a focus on regulatory and cultural nuances.
\n- Content Safety Strategy Leadership: Own the refinement of global content safety systems by integrating statistical modeling, automated decisioning, and business trade-off quantification. Lead scalable solutions for critical risk mitigation efforts.
\n- Cross-Functional Leadership: Lead and collaborate with multi-regional cross-functional teams including product, policy, engineering, and operations. Ensure seamless communication of insights and drive unified decision-making at a global scale.
\n- Specialized Risk Detection & Prevention: Proactively identify emerging risks to the platform ecosystem and design data-driven countermeasures. Leverage deep knowledge of international safety standards and local content sensitivities.
\n- Scalable Infrastructure & Tooling: Develop reusable analytical methodologies and internal tools to empower global teams in areas such as resource allocation, experimentation automation, and policy enforcement decision engines.
\n- Executive-Level Reporting & Influence: Provide strategic insights and recommendations to senior leadership and global Trust & Safety stakeholders, playing a pivotal role in shaping the macro-level direction of content governance.","hiringOrganization":{"@type":"Organization","name":"TikTok","sameAs":"https://www.tiktok.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Singapore, Singapore","addressCountry":"Singapore","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":37,"item":{"@type":"JobPosting","title":"Senior Software Engineer, Trust & Safety","datePosted":"2025-08-08","description":"

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

Senior Software Engineer, Trust & Safety

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

Everyone at Airbnb thinks about trust, but our team obsesses over it daily. The Trust team is responsible for protecting our community and platform from fraud while also ensuring our hosts, guests, homes, and experiences meet our high standards. Trust Platform is responsible for foundational systems that power the detection and mitigation of fraud at scale across Airbnb, such as the rules engine, friction framework, and the vendor API gateway, and supports one of the highest throughput systems across the company. The team works closely with the Trust defense teams to tackle the changing landscape of fraud attacks, and build platform features to enable Trust product teams to quickly build frictions, rules, and enforcement tools for agents.

The Difference You Will Make:

As part of the Trust Engineering team, you will be in charge of designing large scale systems to detect and mitigate fraud across our entire platform. You will be deeply involved in building highly available and real-time risk detection services in close collaboration with product, data science and operations teams to understand ever evolving attack vectors and to make Airbnb the most safe and trusted community. There are still many unsolved problems to tackle in both online and offline risk, and we're looking for talented engineers to solve these challenges with us.

A Typical Day:

Design, implement, and operate resilient and scalable distributed systems
Build and evolve platform capabilities to tackle the changing landscape of fraud attacks by collaborating with engineering teams in Airbnb’s Trust, Payment and CSP organizations.
Provide critical input in Trust Platform’s team roadmap and technical direction.
Identify opportunities to improve the reliability, scalability, and efficiency of Trust Platform services and drive their implementation.
Mentor other engineers in developing their technical and collaboration skills
Advocate and participate in efforts to advance Airbnb’s engineering processes and technical foundations.

Your Expertise:

7+ years of industry experience
BS/MS/PhD in Computer Science, a related field, or equivalent work experience
Proficiency in one or more backend languages (Java/Ruby/Kotlin etc). Familiarity with Scala is a plus.
Experience with service-oriented architectures and developing large-scale distributed systems.
Experience with the Trust and Risk domain.
Hands on experience leading project teams and setting technical direction.Experience with platform architecture patterns and best practices. Experience with building and leading infrastructure is a plus.

","hiringOrganization":{"@type":"Organization","name":"Airbnb","sameAs":"https://www.airbnb.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bangalore, India","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":38,"item":{"@type":"JobPosting","title":"Appeals Specialist, Trust & Safety Operations","datePosted":"2025-08-08","description":"

Brief info about Vinted

Vinted is the leading second-hand fashion marketplace in Europe and a go-to destination for all kinds of second-hand items. With a mission to make second-hand the first choice worldwide, Vinted enables people to sell and buy second-hand clothes and lifestyle items from each other, helping give those items a second or even third life.

Vinted Go launched in 2022, with a focus on developing products and solutions for more seamless shipping and delivery across Europe. Vinted Go has connected more than 60 carriers and more than 500,000 PUDO points across Europe to support the delivery of millions of parcels per year.

The Vinted Group, composed of Vinted Marketplace, Vinted Go, and Vinted Pay is headquartered in Vilnius, with workplaces in Germany, Lithuania, France, the United Kingdom, the Netherlands and over 2,000 employees. Its backers include Accel, EQT Growth, Insight Partners, Lightspeed Venture Partners, Sprints, and TPG.

Information about the position

Join our team as an Appeals Specialist in Trust & Safety Operations where you'll be instrumental in maintaining a secure and respectful user experience on the platform. Your role will focus on reviewing and evaluating appeals regarding content moderation decisions. You'll be responsible for reassessing these cases to ensure fairness and adherence to Vinted’s internal policies and quality standards. This position allows you to make a significant impact by applying a discerning eye and sound judgment to uphold community trust and resolve disputes satisfactorily.

In this position, you’ll

Evaluate user appeals related to content moderation, ensuring decisions align with quality goals and internal policies.
Conduct in-depth, second-level assessments of flagged content to ensure decisions are accurate and uphold user trust.
Collaborate with team members to share insights and contribute aimed at achieving the best outcomes.
Utilize analytical skills to maintain a professional, empathetic, and unbiased approach in resolving appeals.
Manage tasks efficiently in a fast-paced environment, adhering to a shift-based schedule.
Contribute to the team's success by focusing on high-quality solutions and adapting to new challenges.
Stay updated with industry trends and engage in development opportunities to enhance expertise in trust and safety.
Over time, expand your role by developing new specializations within complex moderation area personal and team advancement.

About you

Prior experience in customer support or a related field is an advantage.
Fluent in English with strong communication skills (B2+), both written and verbal.
Strong attention to detail and excellent time management skills.
Able to handle multiple tasks efficiently and make quick, informed decisions.
Self-motivated and capable of working both independently and as part of a team.
Comfortable with a shift-based work schedule, working on weekends.
Follow guidelines and processes to maintain consistency and quality.
Open to feedback and committed to continuous learning and improvement.

Work perks

The opportunity to benefit from our share options programme
25 working days of holiday
Newest MacBook models
Free access to an office gym
Digital mental and emotional health support and Employee Assistant Program (EAP)
Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
Private health insurance
On-site canteen serving delicious homemade food at friendly prices
Frequent team-building events
A personal monthly budget for shopping on Vinted
The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
A dog-friendly office

Working at Vinted

Individual Learning Budget

We invest in your professional growth! As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops and more.

Hybrid Work

We’ve adopted a hybrid workplace model where 2 days in office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.

Equal Opportunity

The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.

The salary range for this position is € 1,350 - € 1,992 gross per month.

[Location: remote-friendly or any office location - SF, LA, CHI, NY]

We are looking for a talented and driven individual to be a key part of our Analytics Engineering team within the Data Science organization, focused on the Safety domain. We are looking for someone who can work closely with Data Scientists and members of Safety cross-functional teams to curate, develop, and deploy the right data and analytic tooling to drive Reddit’s business forward and provide a data and tooling foundation that will last decades.

Successful candidates have a strong track record of understanding and deeply caring about the purpose of data to support business goals, and can act as an effective conduit between Data Producers and Data Consumers. This role sits at the intersection of Data Science and Data Engineering, and the ideal candidate has skills, experience, and passion in both areas.

Reddit has a flexible workforce! If you happen to live close to one of our physical office locations, our doors are open so you can come into the office as often as you'd like. Don't live near one of our offices? No worries: You can apply to work remotely in any country in which we have a physical presence

Responsibilities:

Be the Analytics Engineering lead within the Safety organization and a key contributor to the success of Data Science data quality, performance, and automation initiatives.
Be the data steward for Safety: architect and improve the collection of underlying data while also creating ETLs, reporting dashboards, data aggregations and other deliverables needed for business tracking, ML model development, and other data-driven capabilities.
Develop and maintain robust data pipelines and workflows for data ingestion, processing, and transformation. Work closely with engineering to ensure the quality and reliability of these data pipelines.
Create user-friendly tools and applications for internal use across Data Science and cross-functional teams, streamlining data analysis and reporting processes. Drive widespread adoption of these tools and applications with a relentless focus on automation, consistency, and reliability.
Lead transformational efforts to build a data-driven culture at Reddit by enabling data self-service.
Provide technical guidance, mentorship, coaching and/or training to data scientists and other technical partners.
Serve as a thought partner for data scientists, engineering managers, and leadership on data foundations, communicating and shaping the data foundations roadmap and strategy for Reddit.

Required Qualifications:

Experience working in a Trust and Safety domain
Undergraduate degree in a quantitative discipline: engineering, statistics, operations research, computer science, informatics, applied mathematics, economics, etc.
4+ years of experience working with large-scale ETL systems (implementation, strategy, and maintenance), building clean, maintainable, code and systems (Python preferred) in a production environment
Strong programming proficiency in Python, SQL, Spark, Scala, etc.
Experience with data modeling, ETL and ELT concepts, and patterns for efficient data governance
Experience with manipulating massive-scale structured and unstructured data
Experience with data workflows (such as Airflow), data modeling, front-end or back-end engineering
Experience in data visualization and dashboard design, including tools such as Looker, Tableau, R visualization packages, streamlit, D3, and other libraries, etc.
Deep understanding of technical and functional designs for relational and MPP Databases
Proven track record of cross-functional execution and collaboration
Excellent communication skills to collaborate with cross-functional stakeholders at all levels of the company, of differing levels of technical acumen
Experience in mentoring junior data scientists and analytics engineers
Self-starter, ability to work independently and autonomously, as well as part of a team

Nice to have:

M.S. or Ph.D. in a quantitative discipline
Past experience collaborating closely with data scientists, machine learning engineers, and product managers

Benefits:

Comprehensive Healthcare Benefits and Income Replacement Programs
401k Match
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Reddit Global Days off
Generous paid Parental Leave
Paid Volunteer time off

#LI-Remote

Pay Transparency:

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base pay range for this position is:$190,800—$267,100 USD

In select roles and locations, the interviews will be recorded, and transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out recording, transcription and summarization prior to any scheduled interviews.

During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

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Brief info about Vinted

Information about the position

Join our team as a Moderation Specialist in Trust & Safety Operations within the Scaled Moderation stream, where you'll play a crucial role in maintaining a safe, clean, and reliable catalogue for our community. Your focus will be on moderating listings across the fashion, lifestyle, and electronics categories, ensuring content integrity and platform safety. You'll be at the forefront of content moderation, leveraging your keen attention to detail and passion for sustainability to uphold our quality standards. This position offers you the opportunity to make a meaningful impact by efficiently managing content at scale and contributing to a trusted online marketplace.

In this position, you’ll

Quickly review and assess large volumes of flagged content, making swift, informed decisions to ensure a safe and reliable marketplace.
Shift between different tasks as needed to maintain a seamless moderation process.
Thrive in a fast-paced environment by learning quickly and adapting to constant change.
Operate within a shift-based schedule to support continuous content moderation.
Collaborate closely with your team to support each other, exchange insights, and enhance the moderation process.
Moderate content across Fashion, Lifestyle, and Electronics categories, staying informed about industry trends and sharing knowledge.
Contribute to impactful side projects that benefit the team and department's overall processes.
Continuously grow your expertise in trust and safety through engaging in professional development opportunities.
Screen, monitor, and assess potentially risky content to uphold platform safety.
Handle system-generated reports efficiently, ensuring platform safety with no direct user interaction.
Make quick, accurate decisions by following established procedures and maintaining high quality standards.

About you

Detail-oriented with strong time management skills; consistently deliver accurate, high-quality work.
Communicate clearly in English (B2+), both written and spoken.
Independent, adaptable, and resilient; comfortable with shift work and changing priorities in a fast-paced environment.
Team player who collaborates well with others and is open to learning from more experienced colleagues.
Open to feedback and committed to continuous learning and improvement.
Interested in trends in fashion, lifestyle, and electronics, with a strong focus on brand verification.
Contribute positively to the team by being accountable, solving problems, and sharing feedback to improve tools and processes.
May have or be developing expertise in areas like counterfeit detection, electronics, or account moderation - customer support experience is a strong plus.

Work perks

The opportunity to benefit from our share options programme
25 working days of holiday
Newest MacBook models
Free access to an office gym
Digital mental and emotional health support and Employee Assistant Program (EAP)
Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
Private health insurance
On-site canteen serving delicious homemade food at friendly prices
Frequent team-building events
A personal monthly budget for shopping on Vinted
The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
A dog-friendly office

Working at Vinted

Individual Learning Budget

Hybrid Work

We’ve adopted a hybrid workplace model where 2 days in office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.

Equal Opportunity

The salary range for this position is € 1,350 - € 1,992 gross per month.

","hiringOrganization":{"@type":"Organization","name":"Vinted","sameAs":"https://vinted.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Vilnius, Lithuania","addressCountry":"Lithuania","addressRegion":"Europe"}}}},{"@type":"ListItem","position":41,"item":{"@type":"JobPosting","title":"Analysis & Prevention Analyst, Trust & Safety","datePosted":"2025-08-16","description":"About the Role
\nThe Analysis & Prevention (A&P) team plays a critical role in identifying, investigating, and mitigating risks on our platform.
\n
\nLeveraging your expertise in Trust & Safety, you will conduct root cause analyses, detect emerging risk patterns, and collaborate closely with cross-functional partners to implement immediate containment measures and inform long-term prevention strategies. Your analytical rigour and domain knowledge will help safeguard the integrity of our platform and enhance user trust.
\n
\nResponsibilities
\n- Investigate Trust & Safety escalations, platform abuse trends, and systemic risks through structured analysis and RCA methodologies.
\n- Identify root causes of high-impact issues and propose both short-term containment measures and longer-term improvements.
\n- Collaborate directly with regional and global teams across Risk Response, Policy, Product, Engineering, and Operations to ensure timely tracking & implementation of containment measures and prevention strategies.
\n- Generate clear, actionable insights and reports to inform decision-making at various organisational levels, including leadership.
\n- Support the development and refinement of risk detection methodologies and best practices for analysis and containment efforts across regions and teams.
\n- Monitor the effectiveness of implemented solutions, track key risk metrics, and recommend adjustments as necessary
\n- Stay up-to-date with evolving Trust & Safety risks and industry trends to proactively identify new threats.
\n- Communicate complex analytical findings effectively to both technical and non-technical stakeholders.","hiringOrganization":{"@type":"Organization","name":"TikTok","sameAs":"https://www.tiktok.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Singapore, Singapore","addressCountry":"Singapore","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":42,"item":{"@type":"JobPosting","title":"Program Manager, Trust & Safety - USDS","datePosted":"2025-08-20","description":"Team Intro
\nThe Optimization and Planning team will serve as the strategy and operations systems optimization arm of the USDS T&S Operations pillar. The team is responsible for translating business demands into system solutions to be executed by operations teams, and enhancing cross-functional processes needed to execute safety strategies requiring operations work. This team will work horizontally across the Operations teams to align strategies and drive teams forward together on initiatives.
\n
\nUSDS Trust & Safety Optimization and Planning may be exposed to harmful content as part of their core day-to-day functions, as well as in project work; in response to escalation requests; or by chance.
\nSome content viewed my violate our community guidelines, which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; and murder.
\n
\nIn order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.
\n
\nResponsibilities:
\n- Problem Solving: Proactively identify and address emerging issues that can adversely affect the business. Utilize your analytical skills to measure the impact of these issues, advocating for scalable solutions.
\n- Process Improvement: Identify opportunities for process improvements and efficiency gains within the program and broader organizational context.
\n- Project Management: Lead and manage end-to-end programs from ideation to delivery, particularly within a Trust & Safety context.
\n- Collaboration: Maintain regular communication with stakeholders and leadership to update them on issues and mitigation strategies are appropriately prioritized. Work across various teams including but not limited to Finance, Product, Data Science, Product Safety, Legal and Risk & Compliance to support TnS operations. Prepare and present program updates, reviews, and recommendations.
\n- Communication: Foster effective communication and collaboration among all program stakeholders.
\n- Influence: Engage and influence stakeholders at every level of organization, clearly communicate tradeoffs to support sustainable growth.
\n- Attention to Detail: High attention to detail with the ability to manage multiple projects simultaneously without sacrificing quality.
\n- Develop comprehensive program plans, including timelines, resource allocation, and budget requirements.
\n- Translate strategic objectives into actionable program roadmaps.
\n- Regularly communicate program status, risks, and achievements to senior leadership and relevant stakeholders.
\n- Manage stakeholder expectations and navigate conflicting priorities.","hiringOrganization":{"@type":"Organization","name":"TikTok","sameAs":"https://www.tiktok.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Scottsdale, Arizona, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":43,"item":{"@type":"JobPosting","title":"Program Manager, Trust & Safety - USDS","datePosted":"2025-08-20","description":"Team Intro
\nThe Optimization and Planning team will serve as the strategy and operations systems optimization arm of the USDS T&S Operations pillar. The team is responsible for translating business demands into system solutions to be executed by operations teams, and enhancing cross-functional processes needed to execute safety strategies requiring operations work. This team will work horizontally across the Operations teams to align strategies and drive teams forward together on initiatives.
\n
\nUSDS Trust & Safety Optimization and Planning may be exposed to harmful content as part of their core day-to-day functions, as well as in project work; in response to escalation requests; or by chance.
\nSome content viewed my violate our community guidelines, which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; and murder.
\n
\nIn order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.
\n
\nResponsibilities:
\n- Problem Solving: Proactively identify and address emerging issues that can adversely affect the business. Utilize your analytical skills to measure the impact of these issues, advocating for scalable solutions.
\n- Process Improvement: Identify opportunities for process improvements and efficiency gains within the program and broader organizational context.
\n- Project Management: Lead and manage end-to-end programs from ideation to delivery, particularly within a Trust & Safety context.
\n- Collaboration: Maintain regular communication with stakeholders and leadership to update them on issues and mitigation strategies are appropriately prioritized. Work across various teams including but not limited to Finance, Product, Data Science, Product Safety, Legal and Risk & Compliance to support TnS operations. Prepare and present program updates, reviews, and recommendations.
\n- Communication: Foster effective communication and collaboration among all program stakeholders.
\n- Influence: Engage and influence stakeholders at every level of organization, clearly communicate tradeoffs to support sustainable growth.
\n- Attention to Detail: High attention to detail with the ability to manage multiple projects simultaneously without sacrificing quality.
\n- Develop comprehensive program plans, including timelines, resource allocation, and budget requirements.
\n- Translate strategic objectives into actionable program roadmaps.
\n- Regularly communicate program status, risks, and achievements to senior leadership and relevant stakeholders.
\n- Manage stakeholder expectations and navigate conflicting priorities.","hiringOrganization":{"@type":"Organization","name":"TikTok","sameAs":"https://www.tiktok.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Jose, California, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":44,"item":{"@type":"JobPosting","title":"Wellbeing Program Lead - Trust & Safety","datePosted":"2025-08-23","description":"Our Wellbeing Team is a multidisciplinary group of experts responsible for the development, implementation and measurement of global wellbeing strategy and programs for all Trust & Safety teams at TikTok. Our programs are designed to support and promote positive wellbeing and psychological health, as well as promote a healthy working environment and culture at TikTok.
\n
\nResponsibilities
\nThis is a first-of-its-kind role at TikTok. The Wellbeing Program Lead will be responsible for the strategic development, implementation, and evaluation of our organization’s wellbeing programs. Reporting to the Head of Wellbeing Solutions, Education and Research, this is responsible for the ownership of the Wellbeing Needs Assessment framework, program evaluation, and the development & monitoring of success metrics. The Wellbeing Program Lead will also lead the design, enhancement, and content development of wellbeing initiatives, ensuring alignment with our overall wellbeing strategy.
\n
\nThis is a new opportunity to work with a wide variety of teams both internally and outside the company to provide scalable wellbeing and psychological health solutions, and make strong impacts on the company's growth and the wellbeing of its people.
\n
\nCandidates should have a solid background in working as a subject matter expert in employee wellbeing. Strong relationship building skills and the ability to cooperate with multiple stakeholders are also essential.
\n
\nSome of the things you'll do:
\n- Own, develop, and maintain a comprehensive Wellbeing Needs Assessment Framework.
\n- In partnership with the wellbeing research team, develop and implement evaluation methods to measure the effectiveness of wellbeing programs.
\n- Define & report on success metrics and KPIs to track program outcomes.
\n- Design and enhance wellbeing programs that address identified needs and align with organizational goals.
\n- Stay informed about the latest trends and best practices in wellbeing and incorporate them into program design.
\n- Contribute to the overall wellbeing strategy to align with the organization's overall mission and values.
\n- Monitor and evaluate the effectiveness of the wellbeing strategy, making adjustments as needed.
\n
\nNote: This role can be based in Dublin/London.","hiringOrganization":{"@type":"Organization","name":"TikTok","sameAs":"https://www.tiktok.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dublin, Dublin, Ireland","addressCountry":"Ireland","addressRegion":"Europe"}}}},{"@type":"ListItem","position":45,"item":{"@type":"JobPosting","title":"Wellbeing Program Lead - Trust & Safety","datePosted":"2025-08-23","description":"Our Wellbeing Team is a multidisciplinary group of experts responsible for the development, implementation and measurement of global wellbeing strategy and programs for all Trust & Safety teams at Tiktok. Our programs are designed to support and promote positive wellbeing and psychological health, as well as promote a healthy working environment and culture at TikTok.
\n
\nResponsibilities
\nThis is a first-of-its-kind role at Tiktok. The Wellbeing Program Lead will be responsible for the strategic development, implementation, and evaluation of our organization’s wellbeing programs. Reporting to the Head of Wellbeing Solutions, Education and Research, this is responsible for the ownership of the Wellbeing Needs Assessment framework, program evaluation, and the development & monitoring of success metrics. The Wellbeing Program Lead will also lead the design, enhancement, and content development of wellbeing initiatives, ensuring alignment with our overall wellbeing strategy.
\n
\nThis is a new opportunity to work with a wide variety of teams both internally and outside the company to provide scalable wellbeing and psychological health solutions, and make strong impacts on the company's growth and the wellbeing of its people.
\n
\nCandidates should have a solid background in working as a subject matter expert in employee wellbeing. Strong relationship building skills and the ability to cooperate with multiple stakeholders are also essential.
\n
\nSome of the things you'll do:
\n- Own, develop, and maintain a comprehensive Wellbeing Needs Assessment Framework.
\n- In partnership with the wellbeing research team, develop and implement evaluation methods to measure the effectiveness of wellbeing programs.
\n- Define & report on success metrics and KPIs to track program outcomes.
\n- Design and enhance wellbeing programs that address identified needs and align with organizational goals.
\n- Stay informed about the latest trends and best practices in wellbeing and incorporate them into program design.
\n- Contribute to the overall wellbeing strategy to align with the organization's overall mission and values.
\n- Monitor and evaluate the effectiveness of the wellbeing strategy, making adjustments as needed.","hiringOrganization":{"@type":"Organization","name":"TikTok","sameAs":"https://www.tiktok.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin, Texas, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":46,"item":{"@type":"JobPosting","title":"Trust & Safety Associate, Critical Response","datePosted":"2025-08-23","description":"

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role - The role will include a blend of areas from real-time emergency response coordination, tactical evidence gathering, and thorough investigations pertaining to misconduct and compliance on the Instacart platform. This is a full time role and may include off-hours. You may be scheduled to work 1 or 2 weekend days, your manager will assign your schedule based on your availability.

About the Team - Instacart's Trust & Safety team takes data-driven, customer-first approaches to identifying patterns of fraudulent or other risk related activity and taking appropriate action. In this role you will be responsible for executing on processes critical to ensuring the Instacart platform remains secure, safe, and stable for all users.

About the Job

Resolve customer & shopper account issues through timely email or phone responses
Conduct investigations to detect misconduct and enforce compliance initiatives
Complete live/ historical data reviews with a detail-oriented approach
Execute on repetitive operational tasks while maintaining attention to detail and having an eye for process improvements

About You

Minimum Qualifications

1-2+ years experience in Investigations, Customer Support, or Hospitality related fields OR strong academic record
Strong communication and writing skills with strong attention to detail, grammar, brand tone, and voice
Positive attitude and fortitude to work through ever-changing and dynamic operational conditions
Understanding of the gig economy
Ability to make critical and sensitive issues quickly in a fast paced environment
Operate within a high degree of confidentiality
Proficient in Excel/ Google Sheets
Weekends, evenings or holiday availability

Preferred Qualifications

Basic understanding of SQL is a plus

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ$75,000—$83,000 USDWA$72,000—$80,000 USDOR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI$68,000—$76,000 USDAll other states$62,000—$69,000 USD","hiringOrganization":{"@type":"Organization","name":"Instacart","sameAs":"https://www.instacart.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"United States - Remote","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":47,"item":{"@type":"JobPosting","title":"Senior Engineering Manager, Trust & Safety","datePosted":"2025-08-18","description":"

About the role

Chime is looking for a Senior Engineering Manager to help manage and guide one of the technology groups responsible for powering our bank-account features, mobile applications, platforms, service architecture, and third-party integrations. The Trust & Safety team’s mission is to make Chime the most trusted financial partner by safeguarding member assets, ensuring regulatory excellence, and enhancing the tools and processes that protect our community, while delivering a seamless experience that works reliably for our members.

The base salary offered for this role and level of experience will begin at $198,990 and up to $281,900. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

Work closely with our engineering leaders to identify bottlenecks in our existing software infrastructure and guide the team through a path forward to improve and scale it. Ensure that technical decisions support our quality, performance, scalability, reliability, availability, and security goals.
Design, develop, test, and scale new and existing consumer product features.
Build, lead and hire a high-caliber team of software engineers to solve these problems while being hands on. Encourage innovation and foster an environment of continuous improvement. Establish a sense of urgency and direction, set expectations with team and individuals.
Establish team objectives in alignment with business goals. Work very closely with the Product Managers to launch solutions for the users.
Contribute to overall engineering initiatives as a member of Chime’s engineering leadership team.

To thrive in this role, you have

5+ years of experience managing a team of engineers
Experience in Fintech, Disputes, Payments or Process Automation
Experience with Service Oriented Architectures.
Strong software architecture and effective people manager skills.
Interest in pushing the envelope to explore new technologies and architectures that can have a large return on investment.
The desire to learn and dive into the deepest levels of how things work.
A customer-oriented mindset
The desire to make a huge difference at a growing company.
The ability to motivate a team through delivery on aggressive schedules and goals.

#LI-Hybrid #LI-SB1

A little about us

Because if we don't—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.**
💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute**
💰 Competitive salary based on experience**
✨ 401k match** plus great medical, dental, vision, life, and disability benefits
🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off**
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!**
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress**

**Perks also available to Chime Interns.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

About Care.com

Work Environment: Hybrid - In Office Monday, Wednesday & Thursday

Location: 2801 North Central Expressway Dallas Texas 75204

Job Title: Manager, Global Operations Trust & Safety

Key Responsibilities:

Lead, mentor, and develop a team of Trust & Safety with a mix of supervisors, specialists, and senior analysts fostering a high-performing and engaged environment. Ensure supervisors are consistently executing key responsibilities including queue monitoring, case escalations, scheduling, team communications, and timely performance reviews.
Provide regular coaching, feedback, and performance management to ensure team members meet or exceed operational KPIs and quality standards.
Oversee scheduling, workload distribution, and resource allocation to ensure optimal coverage for global operations.

Operational Excellence & Process Improvement:

Manage the day-to-day operations of reactive and proactive safety initiatives, including incident response, content moderation, and fraud detection.
Identify, analyze, and implement process improvements to enhance efficiency, scalability, and effectiveness of Trust & Safety operations.
Develop and maintain clear operational playbooks, workflows, and training materials.
Ensure strict adherence to safety policies, guidelines, and regulatory requirements on a global scale.

Risk Mitigation & Incident Management:

Conduct thorough investigations into high-priority cases, performing root cause analysis and recommending corrective actions.
Collaborate with cross-functional teams (e.g., Legal, Product, Engineering, Customer Service, Policy, Training) to address emerging threats and implement proactive solutions.

Policy & Tooling Collaboration:

Provide operational insights and feedback to the Safety Policy team, influencing the development and refinement of platform policies.
Work closely with Product and Engineering teams to advocate for operational needs, advise on safety tooling requirements, and assist in the development and implementation of new safety features and technologies.
Manage day-to-day relationships with external safety tooling vendors, ensuring optimal performance and integration.
Define, track, and analyze key operational metrics and trends related to Trust & Safety performance.
Develop and present regular reports to leadership on team performance, incident volumes, emerging risks, and the effectiveness of safety measures.
Utilize data to identify areas for improvement and inform strategic decisions.
Build strong relationships and collaborate effectively with stakeholders across the organization, including Product, Engineering, Legal, Data Science, Customer Service, and senior leadership, to drive shared safety objectives.
Represent the Trust & Safety team in cross-functional projects and initiatives.

Qualifications:

Education: Bachelor's degree in a related field (e.g., Criminal Justice, Sociology, Psychology, Business, Communications, Data Analytics) or equivalent practical experience.

Experience:

7-10+ years of experience in Trust & Safety, Operations, Risk Management, Content Moderation, or a similar field, preferably within a consumer-facing online platform or marketplace.
3-5+ years of experience in a leadership or supervisory role, managing a team of individual contributors.
Proven experience in content moderation, safety, investigations, and policy enforcement within an online environment.
Experience with global operations and managing distributed teams is highly desirable.

Skills:

Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and make data-driven decisions.
Excellent written and verbal communication skills, with the ability to articulate complex concepts clearly and handle sensitive topics with empathy and professionalism.
Proficiency in spreadsheet software (e.g., Google Sheets, Excel), including complex formulas (e.g., VLOOKUP, INDEX/MATCH, ARRAYFORMULA), pivot tables, and data validation for efficient data extraction, consolidation, and reporting.
Leverage AI-ML and generative AI tools and platforms to enhance productivity, streamline workflows, and drive efficiencies in daily tasks, decision-making processes, and cross-functional collaboration.
Using technologies to improve efficiencies
Demonstrated ability to lead, motivate, and develop a team.
A proactive and organized approach to identifying issues, developing solutions, and implementing change.
Familiarity with various content moderation tools and techniques.
Experience with Salesforce or similar CRM/case management systems.
Ability to remain calm and effective in high-pressure situations, and comfortable handling potentially sensitive or disturbing content.
Basic understanding of identify verification processes, background check processes, and global regulatory environments is a plus.
Proficiency in Google Workspace (Docs, Sheets, Slides), and other relevant collaboration tools.

For a list of our Perks + Benefits, click here!

Company Overview:

Salary Range: $75,000 to $85,000.

#LI-HYBRID

","hiringOrganization":{"@type":"Organization","name":"Care.com","sameAs":"https://www.care.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dallas, TX","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":49,"item":{"@type":"JobPosting","title":"Integrity Analyst, Trust & Safety - EMEA","datePosted":"2025-08-26","description":"The Integrity team within the Trust & Safety Risk Management and Integrity (RMI) function aims to forge and drive exemplary conduct within Global Trust & Safety (T&S) teams. We are responsible for identifying, investigating, managing and optimising the integrity and conduct of T&S personnel, including content moderators, quality analysts, and also non-operational staff across the entirety of the Trust & Safety ecosystem.
\n
\nWe are looking for an experienced Integrity Analyst who embodies business-centricity and operational excellence, to join a forward-looking team in constantly ideating, iterating and executing capabilities to address the ever-growing breadth and complexity of integrity risks facing one of the world's most popular and influential online platforms.
\n
\nYou will leverage and iterate a combination of enterprise tools and techniques, data analytics and forensic analysis to identify instances of system access/privilege abuse, fraud and corruption, and other operational risks and behaviours that compromise the integrity and proper functioning of Trust & Safety systems and processes, and play a key role in ensuring that TikTok becomes the world's most trusted platform.
\n
\nAs an Integrity Analyst, you will partner closely with stakeholders across global functions, handling day-to-day management, risk assessments, root cause analyses and mitigation of integrity-related processes and incidents, and iterating scalable capabilities to proactively detect, prevent and correct such issues and incidents going forward.
\n
\nKey Responsibilities:
\n- Build strong relationships with global/regional stakeholders, ensuring regular communication of progress updates and changes, and fostering alignment across regions.
\n- Actively analyze global/regional data, utilizing available tools to identify potential behavior issues, and present findings to relevant T&S stakeholders .
\n- Independently investigate potential misbehavior cases using data tools, summarize findings, and present them to relevant stakeholders.
\n- Lead the kick-off for global/regional projects, contribute to strategic planning for project launches, ensure project timelines are met, and conduct regular follow-ups to identify areas for improvement and strive for achievement.
\n- Perform end-end case tracking and support incident management activities e.g. forensics with enterprise-level functions
\n- Advocate for positive behavior across departments, fostering a disciplined and productive workplace environment for T&S.","hiringOrganization":{"@type":"Organization","name":"TikTok","sameAs":"https://www.tiktok.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dublin, Dublin, Ireland","addressCountry":"Ireland","addressRegion":"Europe"}}}},{"@type":"ListItem","position":50,"item":{"@type":"JobPosting","title":"Operations Data Analyst, Trust & Safety","datePosted":"2025-08-26","description":"TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.
\n
\nAbout the Team
\nThe Analysis Performance Team is responsible for operational data reporting and analysis, data infrastructure construction of Ops efficiency and quality metrics, target setting, SOP management and generating performance plans and scorecards for Global moderation teams and governing it across T&S Operations
\n
\nResponsibilities
\n- Design and define operation management-related metrics, and build metric management schemes for global products. These metrics may include, for instance, data related to efficiency & quality performance of global moderation teams.
\n- Provide data support for business reports, run analysis and address business issues; identify improvement areas and independently provide solutions/insights to global management teams.
\n- Build and maintain data infrastructure (dataset and dashboard construction & maintenance) conduct data cleaning, troubleshooting and other data consulting work, manage data access, establish a single source of truth for global operation management.
\n- Push platform tools' iteration, usage and the configurations' completeness and accuracy, to further achieve data visualization and data accuracy in cooperation with multi-functional departments.
\n- Actively invocate resources, and the related projects may involve intensive collaboration across teams and cultures.","hiringOrganization":{"@type":"Organization","name":"TikTok","sameAs":"https://www.tiktok.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Singapore, Singapore","addressCountry":"Singapore","addressRegion":"Asia/Pacific"}}}}]}

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