Policy Technical Specialist

Department - Policy

Salary – London only ranging from £79,300 to £120,00 per annum (Salary offered will be based on skills and experience)

About The Psr

How payments work affects the society we live in; the challenges faced by the vulnerable; how likely we are to fall victim to fraud; and how easily we can manage our money. Payments underpin our economy.

Behind these payments are several important payment systems. We rely on these systems to support markets, facilitate competition and drive innovation. This helps to deliver new products, find new ways to protect people from harm, and deliver services that give people and businesses more choice and control about how to pay and be paid.

We need the technology, the rules governing the use of these systems and the markets they support to all work well. This is where the PSR plays an important role – we are the economic regulator of, and competition authority for, those systems. We protect people and businesses and promote competition and innovation in these systems and the markets that they support.

How payments work affects the society we live in; the challenges faced by the vulnerable; how likely we are to fall victim to fraud; and how easily we can manage our money. Payments underpin our economy.

Behind these payments are several important payment systems. We rely on these systems to support markets, facilitate competition and drive innovation. This helps to deliver new products, find new ways to protect people from harm, and deliver services that give people and businesses more choice and control about how to pay and be paid.

We need the technology, the rules governing the use of these systems and the markets they support to all work well. This is where the PSR plays an important role – we are the economic regulator of, and competition authority for, those systems. We protect people and businesses and promote competition and innovation in these systems and the markets that they support.

The PSR is an independent economic regulator led by interim Managing Director, David Geale – who is also FCA Executive Director, Payments and Digital Finance. Operationally the PSR is currently an independent subsidiary of the Financial Conduct Authority (FCA), however in March 2025 the Prime Minister announced that the PSR would be consolidated into the FCA, a pragmatic next step in simplifying regulation of payments. This transition will likely take some time and will follow a Government consultation, although the Government has already been clear that payment systems must continue to be effectively regulated. For the time being, therefore, the PSR continues to focus on delivering its important and impactful programme of work, collaborating closely with the FCA.

The PSR is directly accountable to Parliament and funded by the payments industry. We work closely with other regulators involved in this sector, notably the FCA, the Bank of England and the Competition and Markets Authority.

The Policy Department

The Policy team drives delivery of our strategy, providing you with an exciting opportunity to work on different aspects of policy development and analysis, project delivery and stakeholder engagement.

The policy projects you may be involved in include: authorised push payment scams; and work we are undertaking with the Bank of England to upgrade Faster Payments and Bacs and assess the UK’s long-term retail infrastructure needs as part of the Government’s National Payments Vision.

What will you be doing?

To provide advice to the PSR about the UK’s interbank payment systems (the Faster Payments System and Bacs) to help shape policymaking at the PSR
Providing expert advice and industry insight on strategic, commercial, operational and technical aspects of payments and payment systems to support the Policy division
Clearly articulating complex matters in a straightforward manner to non-technical stakeholders; including contributing to and reviewing written documents both for internal governance decisions and external publication
Engaging with a network of industry and other external stakeholders to keep abreast of developments in the payment ecosystem, and working with key stakeholders to promote out objectives, such as the payments industry, the Bank of England, HM Treasury and other regulators
Representing the PSR in external meetings and conference, including through giving presentations and sitting on panels
Developing and delivering internal training modules and teach-ins to support colleagues’ development

What will you get from the role?

To provide advice to the PSR about the UK’s interbank payment systems (the Faster Payments System and Bacs) to help shape policymaking at the PSR
Providing expert advice, challenge and industry insight on strategic, commercial, operational and technical aspects of payments and payment systems to support the Policy division
Clearly articulating complex matters in a straightforward manner to non-technical stakeholders; including contributing to and reviewing written documents both for internal governance decisions and external publication
Engaging with a network of industry and other external stakeholders to keep abreast of developments in the payment ecosystem, and working with key stakeholders to promote out objectives, such as the payments industry, the Bank of England, HM Treasury and other regulators
Representing the PSR in external meetings and conference, including through giving presentations and sitting on panels
Developing and delivering internal training modules and teach-ins to support colleagues’ development

Which skills are required?

We are Disability Confident; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

Minimum

Proven and Prior experience of the operation and use of interbank payment systems, the services they support and rely upon, and their participants
Prior experience of payment technology (e.g. encryption, Fintech providers and propositions, use of payments APIs, Open-banking, AI)
Prior experience in the UK payments industry, and knowledge of key stakeholders

Essential

Excellent written and verbal communication skills, capable of conveying complex legal and regulatory concepts clearly to both technical and non-technical audiences
Possesses a strong technical understanding of payment systems and infrastructure, enabling effective analysis, troubleshooting, and support of end-to-end payment processes.
An ability to understand complex and technical concepts, form well-judged conclusions and explain those in a way accessible to a range of colleagues.
Strong analytical thinking and problem-solving skills
Proven experience in working in multi-disciplinary teams (e.g. that include economists, lawyers, communications specialists and policy advisors)
Excellent stakeholder management skills with the ability to influence and gain the trust of other senior leaders and external stakeholders

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know? 50% of our Executive Committee were the first in their family to attend university – need to find a PSR example

Benefits of working at the PSR

28 days holiday per year plus bank holidays (amend based on grade)
Hybrid working (work from home up to 50% of your time)
Private healthcare with Bupa
A non-contributory Pension of at least 8%
Life Assurance
Income Protection
We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.We welcome applications from candidates who are looking for flexible arrangements.  Many of our staff work flexibly including working part-time, staggered hours, and job shares.  We can’t promise to give you exactly what you want but we can explore what might work best for both sides.Follow this link to see what life is like at the PSR - Working at the PSR

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

This role is graded Technical Specialist – Regulatory
Advert Closing Date: 23rd September 2025
CV Review/Shortlist: 25th September 2025
Case Study Assessment & Competency Based Interview: WC 29th September 2025
For internal applicants, please contact Rumana Hussain at Rumana.Hussain@fca.org.uk
For external applicants, please contact Rumana Hussain at Rumana.Hussain@fca.org.uk

Applications must be submitted through our online portal. Applications sent via email will not be accepted.

The PSR are proud signatories of the Women in Finance Charter, we hold the Level 2 Carer Confident accreditation from Carers UK and we signed the Social Mobility Pledge in June 2020.

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.

Got A Question?

If you are interested in learning more about the role, please contact:

Set your job search on autopilot

Fresh Jobs

Patient Services Representative (PSR)

Patient Services Representative (PSR)

Sales Representative, Property Management (PSR)

PSR

Patient Service Representative (PSR) - Breast Surgery

PSR

PSR

Psychosocial Rehabilitation (PSR) Specialist

Patient Service Rep (PSR) - Med Ctr

Patient Service Representative (PSR) - Cardiology

Patient Service Representative (PSR)

Program Security Representative (PSR) III

Program Security Representative (PSR) I

Patient Service Representative (PSR)

Program Security Representative (PSR) II

Patient Services Representative (PSR)

Patient Service Representative (PSR) - Family Medicine

Patient Service Representative (PSR) - Med Ctr

Patient Service Representative (PSR) - Neurosurgery

PSR

Patient Service Representative (PSR) - Patient Access

Patient Services Representative (PSR) - Healthy Way Virginia Beach

Patient Service Representative (PSR) - Patient Access

Patient Service Representative (PSR)

Patient Service Representative (PSR) FLOAT

Patient Service Representative (PSR) Front Office - Sandy Springs

Patient Service Representative (PSR) - Pediatrics

Patient Services Representative (PSR) - Per Diem

Patient Service Representative (PSR) - Cancer Care Center

Patient Service Representative (PSR) - Breast Surgery

Patient Services Representative (PSR)

LCH ED PA 2nd shift Full Time PSR 1 Hospital

PSR-Villa Point (PRN)

Patient Service Representative (PSR) - Radiology: Mammography

Patient Service Representative (PSR), Float

Patient Services Representative (PSR)

PSR/Surgery Scheduler Float

PSR

Patient Service Representative (PSR)

Sales Representative, Property Management (PSR)

Patient Service Representative (PSR)

Patient Services Representative (PSR)

Patient Services Representative (PSR)

Patient Services Representative | PSR

Patient Service Representative (PSR) - Breast Surgery

CPIS-PSR-2025-21. One Research Assistant Position (20-25 hours per week) at the Barcelona Center for European Studies of the Pompeu Fabra University (Barcelona, Spain).

Technical Specialist - Regulatory - PSR

Complex Claims Adjuster, PSR

Patient Service Representative (PSR) - Patient Access

PSR