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Minimum qualifications:

Bachelor's degree in a technical field or equivalent practical experience.
5 years of experience in computing infrastructure, networking, operating systems, or hardware.
2 years of experience managing technical teams, vendor or contract management and delivery.
Experience with different operating systems (e.g., Linux).
Experience with developing network architecture.
Ability to work non-standard hours and differing rotations/shifts.

Preferred qualifications:

Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and lifecycle, and Linux/Unix system administration.
Experience with initiating and executing initiatives in a global environment.
Experience installing, configuring, testing, troubleshooting and maintaining hardware servers and its components.
Ability to lead and improve Environmental Health and Safety initiatives.
Excellent performance with data gathering, analysis and presentation skills.

Ability to work non-standard hours and differing rotations/shifts.Ability to work non-standard hours and differing rotations/shifts.Ability to work non-standard hours and differing rotations/shifts.Experience installing, configuring, testing, troubleshooting and maintaining hardware servers and its components.Experience installing, configuring, testing, troubleshooting and maintaining hardware servers and its components.Experience installing, configuring, testing, troubleshooting and maintaining hardware servers and its components.

About the job

The Hardware Operations team is responsible for monitoring the physical infrastructure behind Google's powerful search technology.

In this role, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of installations/troubleshooting. You will install, configure, test, troubleshoot and maintain hardware such as servers and its components and server software such as Google's Linux cluster. You will also take on the configuration of more components such as networks, routers, hubs, bridges, switches and networking protocols. You will lead small project teams on larger installations and develop project contingency plans.

The US base salary range for this full-time position is $105,000-$151,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

Oversee the day-to-day management of teams within data center operations.
Work together to identify and resolve problems and create solutions for our global computing and network architecture.
Manage the implementation of projects within the team. Communicate priorities and facilitate hand-off of operations to following shift leads.
Hire, coach and develop a team while achieving business goals. Demonstrate the ability to implement and drive the safety culture at the site, while fostering a collaborative team environment.
Ensure data center-related priorities are consistent with company goals.

Key Responsibilities:

Manage a team of datacenter operation engineers and maintain a better than 99.999% uptime through impeccable housekeeping and robust operational discipline.
Report on operational performance to the DC General Manager and leadership team.
Recommend changes in procedures or equipment that would increase productivity, reduce cost, and better serve Data Center requirements and customers.
Train employees on policies and procedures and engage them in change.
Recommend employees for hiring, firing, promotions and demotions.
Provide input on pay reviews.
Prepare and perform performance appraisals.
Monitor and prioritize an internal ticketing system.
Provide operating system storage troubleshooting, along with storage upgrades, hardware troubleshooting and Raid configuration changes.
Provide hardware support and upgrades for servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server.
Conduct operating systems administration including setting up OS network IP’s, fresh OS installs (using PXE), Firmware updates and basic OS troubleshooting.
Install or remove fiber or copper cabling.
Install network device hardware including switches, firewalls, load-balancers and security appliances.
Install hardware on storage devices including DAS and NAS arrays.
Complete customer maintenance requests that include hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs to be required.
Ensure adherence to global processes and quality control standards for all work performed by the team.
Coordinate with vendors and contractor to ensure Data Center needs are met in a timely and cost effective manner.

Qualifications:

Bachelor's degree in computer science, computer engineering or a related field. Additional experience may substitute for the degree.
7+ years of experience as a data center operations technician.
No previous people management experience is required, however experience indirectly leading teams or guiding less experienced resources highly preferred.
Demonstrated succesful experience meeting data center production/operation schedules.

Disover your inner Racker:

Racker Life

Information on

benefits

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The base pay for this position ranges from $134,200/year up to $223,600/year. Pay is based on a number of factors such as job-related knowledge, skills, and experience. The compensation package may also include incentive compensation opportunities in the form of an annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace.com.
About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know. LI-MF1 #LI-CA #LI-San Jose #LI-Santa Clara","hiringOrganization":{"@type":"Organization","name":"Rackspace","sameAs":"https://www.rackspace.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"United States - Santa Clara","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":3,"item":{"@type":"JobPosting","title":"Data Center Operations Manager","datePosted":"2025-08-04","description":"Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level.

The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion

Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)

Key job responsibilities
The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:

Prioritize and assign trouble tickets to data center technicians and operators

Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations

Developing Career Paths for the employees and to make updates in our internal tools.

Recruit and train data technicians to ensure appropriate staffing levels

Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics

Fast learn or act as the subject matter expert across all aspects in data center operations

Ensure all operational KPIs and metrics are being measured and met

Inspire and guide improvement in team process, technology innovation and automation

Manage Large Scale Events (outages) and act as the call leader

Manage and improve the work-flows and through-put for data centers operations

Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs

Maintain the on-call schedule coordinating absence and vacations

Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience

About the team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

- A Bachelor's degree or 4+ years of professional or military experience in an IT related field.
- 5+ years of people management experience with direct reports as their performance manager
- 2+ years experience in participating in on-call rotations, and providing after-hours support in an environment that operates 24/7, Networking and Computer Hardware
- High literacy in security, safety and customer data protection

Preferred Qualifications

- In-depth knowledge of Linux systems administration, Networking and Cabling best practices
- In-depth hardware architectures knowledge and troubleshooting experience, system management tools and client/server environments
- Technical writing experience and prior project management experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $96,900/year in our lowest geographic market up to $216,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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About our Company:

Based in Denver, Colorado, Cologix is North America's leading network-neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 45+ digital edge and ScalelogixSM hyperscale edge data centers in 12 markets across the United States and Canada along with a carrier-dense ecosystem of 710+ networks, 360+ cloud providers, 30+ onramps and seven Internet exchanges. We provide our nearly 2,000 customers with direct access to our local operations teams, resulting in strong partnerships enabled by exceptional operational support and unparalleled customer service. Backed by one of the largest North American infrastructure funds, Cologix's experienced leadership team, certified staff and commitment to ESG initiatives help form a culture that values our people, our environment and our clients.

About the Position:

Cologix is looking for a highly motivated individual who will lead, direct, and plan Cologix’s 24X365 colocation and interconnection operations. The Data Center Manager is responsible for the daily operations and maintenance of the colocation data centers. Performs or delegates all tasks associated with the installation, acceptance, and maintenance of a variety of HVAC, power, security, and communications equipment. This individual will also be responsible for the following tasks: developing and implementing goals, objectives, and priorities as communicated by Operations Management; analyzing data, and developing solutions regarding administrative, organizational, and operational problems. This individual will be specifically accountable for all operational results (including operations personnel and colocation and network assets) relating to the Data Center operations.

What you do daily:

Manage all aspects of the data center operations.
Oversee the operations of a 24X365 data center, customer order installations, customer access, infrastructure, and active and passive network equipment.
Assist with capacity planning, continuous improvement metrics and management, and interact with advanced operations and technical equipment support engineers.
Oversee that all procedures/policies are enforced and ensure that best practices are adhered to in areas of power, cooling, labeling, data cabling, and conform to TIA-942 and BICSI standards.
Manage installs against aggressive schedules.
Validate that requests are handled in a timely manner and documented in the ticketing system.
Maintain detailed and up to date site documentation such as floor/cabinet layout, electrical panel inventory, etc.
Be accountable for all interconnection services including installation, restoration, and maintenance of Meet Me Rooms, fiber optic cabling, fiber optic patch panels, CAT 6A STP cabling, CAT6A patch panels, MDFs, IDFs, and customer fiber optic and copper cross connects.
Coordinate shipping and receiving tasks.
Be responsible for the installation and maintenance of all mechanical, electrical, security (including security cameras) and fire systems and the installation and maintenance of passive DWDM systems, metro fiber optic cable systems and MPLS routers and switches.
Manage and track capacity such as cabinet/space allocations, UPS and cooling plant loads.
Plan new customer installs including cage designs, cabinet assignments, power provisioning etc.
Participate in the change management process to approve facilities maintenance tasks/MOPS.
Participate in developing site specific MOPs, SOPs, and EOPs.
Manage to Cologix performance metrics and participate in Operational Reviews to achieve industry leading SLAs.
Participate in pre-sales tours and solutions designs for prospective customers.
Maintain high cleanliness standards throughout the Datacenter.
Evaluate overtime, shift-strategies and usage of contract employees.
Interact externally with customers, vendors, and peers requiring influence, negotiation, and presentation skills.
Interacts with different organizations, customers, vendors, contractors, and building management to provide a high level of customer satisfaction.
Evaluate plans and promote operational efficiency. Demonstrate a passion for continuous improvement to improve customer experience, SLAs, colocation facility uptime and network availability. Participate in regular facilities audits.
Focus on power cost reduction opportunities including commercial solutions as well as power utilization reduction management techniques, particularly cooling efficiency improvements throughout the Ashburn facilities.
Ensure that all customer support and other Operations services meet or exceed established standards for quality and time.
Other duties and special projects as assigned

What makes you a good fit: (Qualifications)

5+ years of experience.
Education Level: Bachelor's Degree or equivalent experience required (preference given to Engineering and Computer Science Degrees)
Field of Study: Electrical, Mechanical and/or Operations, Engineering, Computer Science, Physics, Mathematics, or similar fields. Combinations of education and experience will be considered.
Good leadership and experience in supervising small teams.
Vast experience with Datacenter infrastructure such as Generators, ATS, UPS, PDUs, Chillers, CRAC units, Dry Coolers, etc.
Understanding of IT systems, Telecommunication equipment and cabling.
Ability to read and comprehend single line diagrams.
Excellent written and verbal communication skills.
Microsoft Office software applications.
Trouble ticketing system, customer order, purchase order management, budgeting, and expense management.
Microsoft Project or other construction project management software

Benefits:

We offer a competitive benefit package for full-time employees that includes:

Medical, dental, and vision insurance
Flexible spending account options
Non-accrued PTO
Company paid holidays
401k Retirement Plan
Short- and Long-Term Disability
Employee Discount Marketplace
Employee Recognition Platform

Individual compensation will be commensurate with the candidate's experience. This position will also be eligible for an annual bonus.

Salary Range$90,000—$100,000 USD

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Cologix is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance in applying for any of our open positions, please contact us at recruiting@cologix.com or call 720-940-2551.

The California Consumer Privacy Act (“CCPA”) creates privacy rights relating to the collection, sale, disclosure, and deletion of consumers’ personal information. The CCPA requires businesses to provide consumers, including job applicants and employees, with information about their rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used. For additional information regarding your rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used, please see https://cologix.com/privacy-policy/.

Cologix’ data centers are ISO 27001:2022 certified. ISO 27001:2022 certification and the Cologix portfolio of information security, information privacy and other industry recognized certifications represents our dedication to insuring the Confidentiality, Integrity and Availability of company and customer information systems and assets. At Cologix, information security is everyone’s responsibility. Cologix employees are responsible for:

Understanding and following Cologix' information security, cybersecurity and privacy policies, procedures, and standards.
Ensuring conformance to all information security, cybersecurity and privacy policies, procedures, and standards.
Remaining vigilant and reporting any suspicious activity or possible vulnerabilities, weaknesses, threats, or breaches in Cologix information security to company information security and privacy officers.
Actively participating in Cologix’ efforts to maintain and improve information security

","hiringOrganization":{"@type":"Organization","name":"Cologix, Inc.","sameAs":"https://cologix.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Lakeland, Florida","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":5,"item":{"@type":"JobPosting","title":"Data Center Operations Manager","datePosted":"2025-08-26","description":"Job Summary: As the Manager of our datacenter operations team you’ll contribute in the strategic planning of the design, operation, and maintenance of equipment within our Data Center. You’ll support mission-critical servers and must maintain better than 99.999% uptime. You’ll also be responsible for vendor selection and various contract negotiations. Location/Hours: · Our state-of-the-art datacenter located in Kansas City, Mo.· This will be a 1st shift position however due to the 24x7 operations of the facility you must be able to work a flexible schedule that may include nights, weekends, and/or holidays.\n

Key Responsibilities:

Manage a team of datacenter operation engineers and maintain a better than 99.999% uptime through impeccable housekeeping and robust operational discipline.
Report on operational performance to the leadership team.
Recommend changes in procedures or equipment that would increase productivity, reduce cost, and better serve Data Center requirements and customers.
Train employees on policies and procedures and engage them in change.
Recommend employees for hiring, firing, promotions and demotions.
Provide input on pay reviews.
Prepare and perform performance appraisals.
Monitor and prioritize an internal ticketing system.
Provide operating system storage troubleshooting, along with storage upgrades, hardware troubleshooting and Raid configuration changes.
Provide hardware support and upgrades for servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server.
Conduct operating systems administration including setting up OS network IP’s, fresh OS installs (using PXE), Firmware updates and basic OS troubleshooting.
Install or remove fiber or copper cabling.
Install network device hardware including switches, firewalls, load-balancers and security appliances.
Install hardware on storage devices including DAS and NAS arrays.
Complete customer maintenance requests that include hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs to be required.
Ensure adherence to global processes and quality control standards for all work performed by the team.
Coordinate with vendors and contractor to ensure Data Center needs are met in a timely and cost effective manner.

Qualifications:

Bachelor's degree in computer science, computer engineering or a related field. Additional experience may substitute for the degree.
7+ years of experience as a data center operations technician.
No previous people management experience is required, however experience indirectly leading teams or guiding less experienced resources highly preferred.
Demonstrated succesful experience meeting data center production/operation schedules.

Disover your inner Racker:

Racker Life

Information on

benefits

offered is here

About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know. LI-MF1 #LI-MO #LI-Kansas City","hiringOrganization":{"@type":"Organization","name":"Rackspace","sameAs":"https://www.rackspace.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"United States - Kansas City","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":6,"item":{"@type":"JobPosting","title":"DATA CENTER OPERATIONS MANAGER","datePosted":"2025-09-07","description":"

- Respect strict des directives et processus du Datacenter\npour la conception, la mise en œuvre, le suivi, le contrôle, la maintenance\npréventive et curative
- Assurer en permanence la disponibilité de l’énergie et de\nl’infrastructure des Datacenters
- Veiller à ce que l’infrastructure soit maintenue en\nexcellent état
- Respect rigoureux des plannings de maintenance préventive
- Garantir la disponibilité des pièces de rechange critiques\npour un fonctionnement ininterrompu
- Tenir à jour l’inventaire de la base de données des\néquipements du site
- Assurer un équilibrage de charge adéquat et une redondance\npour chaque système
- Garantir une capacité d’infrastructure suffisante pour les\nextensions futures
- Respect strict des directives et processus de sécurité des\nDatacenters
- Veiller au bon fonctionnement permanent des différents\nsystèmes de sécurité en place, capables de prévenir efficacement les accès non\nautorisés
- Maintenir des registres clairs des accès et des journaux du\nDatacenter
- Gérer et contrôler les contrats de maintenance passive
- Valider les rapports de maintenance et les indicateurs de\nperformance (KPI) des prestataires
- Traiter les problèmes soulevés lors des activités de\nmaintenance
- Assurer la livraison complète de tous les projets\nélectriques du Datacenter (extensions, nouveaux plans, rénovations,\nremplacements, optimisations)
- Réaliser les tests d’acceptation appropriés des nouveaux\néléments
- Veiller à la mise à jour correcte de la base de données\nd’inventaire
- Fournir des rapports de qualité liés aux activités du\nDatacenter à la Direction
- Maintenir une communication continue avec les équipes de\nsupport du Groupe
- Participer aux revues de gestion hebdomadaires et mensuelles

Profil

- Diplôme d’ingénieur en génie électrique et systèmes d’alimentation
- Min. 4 ans d’expérience dans l’installation et la\nmaintenance dans le secteur des télécommunications ou dans une entreprise\néquivalente
- Compétences expertes en ingénierie électrique et en systèmes\nd’alimentation
- Capacité à évaluer et proposer les meilleures solutions pour\nla conception de systèmes électriques
- Aptitude à interagir avec différents partenaires et\nfournisseurs
- Compétences en management, capable de diriger des équipes\naux profils et compétences variés
- Capacité à communiquer en anglais professionnel
- Rigueur et souci du détail, capable de produire des rapports\nde qualité

","hiringOrganization":{"@type":"Organization","name":"Madajob Sarlu","sameAs":"https://www.madajob.mg/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Antananarivo, Madagascar","addressCountry":"Madagascar","addressRegion":"Africa"}}}},{"@type":"ListItem","position":7,"item":{"@type":"JobPosting","title":"Data Center Operations Manager, AWS","datePosted":"2025-07-20","description":"Amazon Web Services(AWS) is a fast paced technology company and a leader in the world of Data Centers. We are currently expanding our infrastructure management team and are looking for proven technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level.

The successful candidate will have experience managing people with varying skillsets, devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:
- Prioritize and assign trouble tickets to data center technicians and operators
- Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations
- Developing Career Paths for the employees and to make updates in our internal tools.
- Recruit and train data technicians to ensure appropriate staffing levels
- Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics
- Fast learn or act as the subject matter expert across all aspects in data center operations
- Ensure all operational KPIs and metrics are being measured and met
- Inspire and guide improvement in team process, technology innovation and automation
- Manage Large Scale Events (outages) and act as the call leader
- Manage and improve the work-flows and through-put for data centers operations
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
- Maintain the on-call schedule coordinating absence and vacations
- Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience

A day in the life
Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level.

The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7.

About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

- A Bachelor's degree or 4+ years of professional or military experience in an IT related field.
- 2+ years of experience managing people in a technical environment. 2+ years of experience with Networking, or Computer hardware.
- 2+ years experience in participating in on-call rotations, and providing after-hours support in an environment that operates 24/7.

Preferred Qualifications

- In-depth knowledge of Linux systems administration
- Networking experience and knowledge of cabling best practices
- In-depth hardware architectures knowledge and troubleshooting experience
- Experience with system management tools and client/server environments
- Prior project management experience and Technical writing experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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The successful candidate will have experience managing people with varying skillsets, devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:
- Prioritize and assign trouble tickets to data center technicians and operators
- Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations
- Developing Career Paths for the employees and to make updates in our internal tools.
- Recruit and train data technicians to ensure appropriate staffing levels
- Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics
- Fast learn or act as the subject matter expert across all aspects in data center operations
- Ensure all operational KPIs and metrics are being measured and met
- Inspire and guide improvement in team process, technology innovation and automation
- Manage Large Scale Events (outages) and act as the call leader
- Manage and improve the work-flows and through-put for data centers operations
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
- Maintain the on-call schedule coordinating absence and vacations
- Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience

A day in the life
Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level.

The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7.

About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

Preferred Qualifications

Minimum qualifications:

Bachelor's degree in a technical field or equivalent practical experience.
8 years of experience in computing infrastructure, networking, operating systems, or hardware.
5 years of experience managing technical, vendor, contract management, or delivery teams.
Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications:

Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and life-cycle, and Linux/Unix system administration.
Experience in installing, configuring, testing, troubleshooting and maintaining hardware servers and its components.
Experience with initiating and executing initiatives in a global environment.
Ability to lead and improve Environmental Health and Safety initiatives.
Excellent performance with data gathering, analysis and presentation skills.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.

Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.

\nIn this role, you will lead a team of Data Center Technicians who perform quality installations of server and network hardware and their components, and maintain and troubleshoot any tests while modeling teamwork with a positive impact to site culture. You will also manage day-to-day operations and guide the team through the installation, configuration, testing, troubleshooting and decommissioning of our servers. In a similar fashion, you will also oversee the deployment of network components of the data center, lead teams on installations and develop project contingency plans.

In this role, you will lead a team of Data Center Technicians who perform quality installations of server and network hardware and their components, and maintain and troubleshoot any tests while modeling teamwork with a positive impact to site culture. You will also manage day-to-day operations and guide the team through the installation, configuration, testing, troubleshooting and decommissioning of our servers. In a similar fashion, you will also oversee the deployment of network components of the data center, lead teams on installations and develop project contingency plans.

Responsibilities

Lead a team of individuals, set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
Partner with teams to meet goals and stakeholders to manage facility activities and set/implement short- and long-term strategies.
Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.

MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our “Mission First” orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2.

\n\n

Sr. Data Center Operations Manager - TS/SCI

Active TS/SCI Clearance Required

Work Location: On-site in Honolulu, HI.

\n\n

The position will provide strategic leadership and advanced technical oversight for mission-critical data center operations supporting a high-priority federal initiative. This role requires deep expertise in Department of Defense (DoD) and U.S. Air Force environments, with a strong emphasis on secure, resilient, and efficient IT infrastructure management.

Basic Required Qualifications and Skills: Note: These are mandatory items that all candidates must have when submitting an application to IMC for this position. Please ensure that your submission addresses each of these requirement items. Candidates without these required elements will not be considered.

Bachelor’s degree in a relevant discipline from an accredited institution of higher learning.
Minimum of 10 years of senior-level experience in DoD data center management.

At start date, must possess one or more of the following certifications in ACTIVE status:\n
- Cisco Certified Internetwork Professional (CCNP)
- VMware Certified Professional (VCP)
- Microsoft Certified Solutions Expert (MCSE) or equivalent
\n

Strong background in network architecture/engineering, enterprise IT infrastructure, and secure data center operations.
Demonstrated ability to manage complex technical projects within DoD or large-scale enterprise IT environments.
Proven experience in technical training and mentorship.

Excellent communication skills with the ability to provide executive-level reporting and technical advisement to senior leadership.

Self-motivated with the ability to stay focused, organized, and plan work independently or collaboratively in a rapidly changing environment.
Analytical mindset with attention to detail, accuracy, and consistent follow-through.
Extensive leadership experience with the ability to command the respect of strong-willed technical personnel.
Experience supporting customers with classified and unclassified environments.

Please note that pursuant to a government contract, this specific position requires U.S. Citizenship.

All applicants must have current DoD TS/SCI clearance eligibility day one and prior to entry on duty.

Desired Qualifications and Skills: It is desirable that the candidate have the following qualifications:

Master’s degree in a relevant discipline from an accredited institution of higher learning.

Minimum of 10 years of senior-level experience in Air Force data center management.

Any of the following certifications:\n
- ITIL 4 Foundations or higher
- AWS Certified Solutions Architect – Professional
- Microsoft Azure Solutions Architect – Professional
- Cisco Certified Internetwork Expert (CCIE) certification.
\n

Essential Duties and Responsibilities: This position will include, but is not limited to, the following tasks:

Direct all aspects of data center operations, including capacity management, system availability, performance optimization, and compliance with DoD standards and RMF/ATO requirements.
Lead network architecture and engineering efforts, ensuring resilient, interoperable, and secure design, deployment, and sustainment of PACAF data networks.
Oversee technical program and project management, including requirements definition, scheduling, configuration/change management, risk management, and documentation.
Provide technical training, mentorship and oversight to military, government civilian, and contractor staff to enhance operational readiness.
Integrate facility management considerations (power, cooling, cabling, and space utilization) into IT planning, modernization and sustainment.
Develop, maintain, and enforce documentation, SOPs, configuration baselines, and continuity of operations plans (COOP) to ensure mission assurance and rapid recovery.
Advise PACAF A6 leadership on emerging technologies, cloud/hybrid strategies, cybersecurity risks, and modernization initiatives affecting enterprise data center operations.
Ensure compliance with cybersecurity directives (STIGs, IAVMs, DoD Cybersecurity service provider guidelines) as part of daily operations.
Serve as the senior technical point of escalation for mission-critical issues, coordinating with higher headquarters and joint partners as required.
Other duties as assigned.

Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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About FluidStack

Fluidstack is the AI Cloud Platform. We build GPU supercomputers for top AI labs, governments, and enterprises. Our customers include Mistral, Poolside, Black Forest Labs, Meta, and more.

Our team is small, highly motivated, and focused on providing a world class supercomputing experience. We put our customers first in everything we do, working hard to not just win the sale, but to win repeated business and customer referrals.

We hold ourselves and each other to high standards. We expect you to care deeply about the work you do, the products you build, and the experience our customers have in every interaction with us.

You must work hard, take ownership from inception to delivery, and approach every problem with an open mind and a positive attitude. We value effectiveness, competence, and a growth mindset.

About the Role

We are seeking an experienced Data Center Operations Manager - Team Lead. As a Team Lead, you will be responsible for overseeing all datacenter operations during your assigned shift, managing a team of technicians, and ensuring the highest levels of reliability and performance for our GPU supercomputing infrastructure. This is a hands-on leadership role that requires both technical expertise and strong people management skills

Focus

Lead and manage all datacenter operations during your assigned shift, ensuring 24/7 reliability of our GPU supercomputing infrastructure
Train and mentor junior technicians to enhance their skills and build a high-performing team
Oversee incident response and troubleshooting, providing technical guidance and escalation support
Develop and implement operational procedures and best practices to improve efficiency and reduce downtime
Coordinate with other shift leads to ensure seamless handovers and consistent operations across all shifts

About You

5+ years of experience in datacenter operations, with at least 2 years in a leadership or supervisory role
Strong technical background in datacenter infrastructure, including servers, networking, power, and cooling systems
Proven track record of successfully leading and developing technical teams
Excellent communication and interpersonal skills with the ability to mentor and inspire team members
Experience with incident management, root cause analysis, and implementing corrective actions

Nice to have

Experience with GPU clusters and high-performance computing environments
Familiarity with DCIM tools and automation platforms
Experience working with hyperscale or colocation datacenter environments
Previous experience in a 24/7 shift-based operation

Benefits

Competitive total compensation package (cash + equity).
Retirement or pension plan, in line with local norms.
Health, dental, and vision insurance.
Generous PTO policy, in line with local norms.

Fluidstack is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Fluidstack will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

","hiringOrganization":{"@type":"Organization","name":"Fluidstack","sameAs":"https://www.fluidstack.io/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York State","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":12,"item":{"@type":"JobPosting","title":"Data Center Operations Manager (Night Shift)","datePosted":"2025-08-10","description":"Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level.

The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7.

Logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (gov Cloud may NOT be accessed from outside of the United States)

THIS IS A NIGHT SHIFT role with an overnight working hours from approximately 8 pm to 5 am

Key job responsibilities
The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:
- Prioritize and assign trouble tickets to data center technicians and operators
- Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations
- Developing Career Paths for the employees and to make updates in our internal tools.
- Recruit and train data technicians to ensure appropriate staffing levels
- Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics
- Fast learn or act as the subject matter expert across all aspects in data center operations
- Ensure all operational KPIs and metrics are being measured and met
- Inspire and guide improvement in team process, technology innovation and automation
- Manage Large Scale Events (outages) and act as the call leader
- Manage and improve the work-flows and through-put for data centers operations
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
- Maintain the on-call schedule coordinating absence and vacations
- Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience

About the team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

- A Bachelor's degree or 4+ years of professional or military experience in an IT related field.
- 2+ years of experience managing people in a technical environment.
- 2+ years of experience with Networking, or Computer hardware.

Preferred Qualifications

- In-depth knowledge of Linux systems administration, Networking and knowledge of cabling best practices
- In-depth hardware architectures knowledge and troubleshooting experience
- Experience with system management tools and client/server environments
- Technical writing experience and prior project management experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,700/year in our lowest geographic market up to $158,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

","hiringOrganization":{"@type":"Organization","name":"Amazon.com","sameAs":"https://www.amazon.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hilliard, Ohio, USA","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":13,"item":{"@type":"JobPosting","title":"Data Center Operations Manager (English, Portuguese)","datePosted":"2025-08-11","description":"

Minimum qualifications:

Bachelor's degree in a technical field or equivalent practical experience.
8 years of experience in computing infrastructure, datacenters, networking, operating systems or hardware.
3 years of management experience.
Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
Ability to speak fluently and write in English and Portuguese.

Preferred qualifications:

Experience with technical concepts of a computing infrastructure.
Experience with networks and PC hardware architecture including maintenance and repair.
Excellent problem solving skills.

About the job

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

Responsibilities

Lead a team of individuals; set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
Partner with teams to meet goals and stakeholders to manage facility activities and set/implement short- and long-term strategies.
Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.

Minimum qualifications:

Bachelor's degree in a technical field, or equivalent practical experience.
5 years of experience in computing infrastructure, networking, operating systems, or hardware.
2 years of experience managing technical teams, vendor or agreement management and delivery.
Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications:

Experience working in data center environments, including building and operating large-scale infrastructure, network and compute architecture, and their life cycle, and Linux/Unix system administration.
Experience building and leading a collaborative team environment, with the ability to implement and drive the safety culture.

About the job

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

The US base salary range for this full-time position is $105,000-$151,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

Manage a team of technician travelers across North America and contribute and support 24/7 initiatives.
Foster a collaborative team environment and effectively communicate business priorities.
Work together to identify and resolve problems and create solutions for our global computing and network architecture and oversee the management of teams within data center operations.
Hire, coach and develop a team while achieving business goals and demonstrate the ability to implement and drive the safety culture at the site.
Manage the implementation of projects within the team and ensure data center-related priorities are consistent with company objectives.

Minimum qualifications:

Bachelor's degree in a technical field, or equivalent practical experience.
5 years of experience in computing infrastructure, networking, operating systems, or hardware.
2 years of experience managing technical teams, vendor or contract management and delivery.
Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications:

Experience working in data center environments, including building and operating large-scale infrastructure, network and compute architecture, and their life cycle, and Linux/Unix system administration.
Experience building and leading a collaborative team environment, with an ability to implement and drive the safety culture.
Experience with data gathering, analysis and presentation skills.
Excellent problem-solving skills.

About the job

Application Instructions: This role is not eligible for immigration sponsorship.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

Lead a team of individuals, communicate individual and team priorities that support organizational goals to repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on issues.
Partner with teams to meet goals and stakeholders to manage facility activities and set/implement strategies.
Maintain, monitor, and execute security and operational procedures and analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.
Manage a team of Machine Learning (ML) Travelers remotely and contribute and support 24/7 initiatives.

Minimum qualifications:

Bachelor's degree in a technical field, or equivalent practical experience.
5 years of experience in computing infrastructure, networking, operating systems, or hardware.
2 years of experience managing technical teams, vendor or contract management and delivery.
Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications:

Experience working in data center environments, including building and operating large-scale infrastructure, network and compute architecture, and their life cycle, and Linux/Unix system administration.
Experience building and leading a collaborative team environment, with the ability to implement and drive the safety culture.
Experience with data gathering and presentation skills.
Excellent problem-solving skills.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.

Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

The US base salary range for this full-time position is $105,000-$151,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.The US base salary range for this full-time position is $105,000-$151,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

Lead a team of individuals, set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
Partner with teams to meet goals and stakeholders to manage facility activities and implement strategies.
Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are resolved and reported.

Minimum qualifications:

Bachelor's degree in a technical field or equivalent practical experience.
5 years of experience in computing infrastructure, networking, operating systems, or hardware.
2 years of experience managing technical teams, vendor or contract management and delivery.
Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications:

Experience leading and managing projects from initiation to completion and directing operations management initiatives.
Experience working in data center environments, including building and operating infrastructure, network, compute architecture, lifecycle, and Linux/Unix system administration.
Experience with developing network architecture.
Experience with initiating and executing initiatives in a global environment.
Ability of leading and improving Environmental Health and Safety initiatives.

About the job

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

Oversee the day-to-day management of teams within data center operations.
Work together to identify and resolve problems and create solutions for the global computing and network architecture.
Manage the implementation of projects within the team and effectively communicate business priorities and facilitate hands-off operations to following shift leads.
Hire, coach and develop a team while achieving strategic business goals and demonstrate the ability to implement and drive the safety culture at the site, while fostering collaborative team environment.
Ensure data center-related priorities are consistent with company objectives.

","hiringOrganization":{"@type":"Organization","name":"Google","sameAs":"https://www.google.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Las Vegas, Nevada, USA","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":18,"item":{"@type":"JobPosting","title":"Data Center Operations Technician, Data Center Operations","datePosted":"2025-09-09","description":"AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
In this role as a Data Center Operations Technician, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure that includes:

- You will work as part of the Operations team; whose primary responsibility is the maintenance and upkeep of the data center infrastructure.
- Your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.
- You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.
- You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
- You will participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.
- You have the knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge
- You will contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.
- More experienced technicians may assist in training less experienced members of the team.

A day in the life
- You will support DC (Data Center) infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.),
- You will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts, including rack install, server break/fix, rack decom etc.
- You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
- Show a strong aptitude for troubleshooting and problem solving
- You will be involved with site management and maintain tidiness in operation areas
- Your role involves covering 24x7 shift rotation

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

- Computer/Server hardware troubleshooting experience required.
- Computer networking including Fiber troubleshooting experience and theory.
- Degree/Diploma/Technical certifications in Information Technology, Computer Engineering or related disciplines.

Preferred Qualifications

- Basic understanding of data center facilities.
- Basic understanding of Linux/Unix scripting.
- Knowledge of the following technologies: Remote Access (Console routers, IPMI, BMC), Network Equipment Installation and Configuration, Data Center Operations (Inventory Management, Hot/Cold Aisles, Security), (Redundancy) Power feeds, ATS, Server Hardware, RAID, Network Connectivity.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

","hiringOrganization":{"@type":"Organization","name":"Amazon.com","sameAs":"https://www.amazon.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS","addressCountry":"Malaysia","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":19,"item":{"@type":"JobPosting","title":"Data Center Operations Technician, Data Center Operations","datePosted":"2025-09-10","description":"AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is growing rapidly, and we are looking for Data Center Technician to join our expanding Infrastructure Operations team.

Data Center Operations designs, installs and maintains the world’s largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region.

Key job responsibilities
In this role as a Data Center Operations Technician, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure that includes:

- You will troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices so they operate on a 24/7 basis.
- You will maintain a high level of system reliability and availability.
- You will participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
- You will share knowledge and help train less technical staff on the best practices related to all service owner issues.
- You will contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews.
- You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.
- You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
- You will participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.
- You have the knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge
- You will contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.
- More experienced technicians may assist in training less experienced members of the team.

A day in the life
- You will support DC (Data Center) infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.),
- You will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts, including rack install, server break/fix, rack decom etc.
- You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
- Show a strong aptitude for troubleshooting and problem solving
- You will be involved with site management and maintain tidiness in operation areas
- Your role involves covering 24x7 shift rotation

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

- 5+ years of Server Hardware and network fiber hands-on experiences required.
- Experience in Network troubleshooting, Optical Fiber Cabling, Switches and Routers.
- Comfortable acting as escalation and strong communication skills.

Preferred Qualifications

- Linux certification and/or administration experience - RHCSA/RHCE, LPIC, Linux+
- Networking certification - CCENT/CCNA, Network+
- Scripting skills – e.g., Python, Ruby, Perl, Bash
- Server+, A+, CompTIA

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

","hiringOrganization":{"@type":"Organization","name":"Amazon.com","sameAs":"https://www.amazon.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS","addressCountry":"Malaysia","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":20,"item":{"@type":"JobPosting","title":"Data Center Operations Engineer, DCO (Data Center Operations)","datePosted":"2025-09-01","description":"AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Data Center Operations team deploys and maintains the servers and infrastructure in our data centers. Amazon uses large-scale, high-density data centers and we support our customers 24x7 all year, so work is by shift, on-call or a combination. The cloud business is continuously growing and offering new features, so our data center infrastructure is always dynamic and expanding.

Amazon Web Services(AWS)는 IT클라우드 서비스를 선도하는 리더로써 높은 신뢰성과 확장성 그리고 저비용을 장점으로 하는 클라우드 인프라스트럭처 플랫폼 분야의 선두 기업입니다.

AWS의 데이터센터 운영팀은 글로벌 클라우드 컴퓨팅 인프라를 설계, 설치 및 유지 관리하고 있습니다. 운영팀의 업무 범위에는 Linux 시스템 장애처리, HW 서버 복구, 네트워크 이슈 해결, 데이터 센터 유지 보수 지원 등이 포함됩니다.

Amazon은 대규모의 고밀도 데이터 센터를 사용하며 일년 내내 연중 무휴로 고객을 지원하므로 업무는 교대근무로 이루어집니다. 클라우드 비즈니스는 지속적으로 성장하고 새로운 기능을 제공하므로 데이터 센터 인프라는 항상 동적이며 확장됩니다.

Key job responsibilities
- Maintain efficiently a high level of system reliability by prioritizing and resolving trouble tickets related to Systems and Network hardware problems
- Linux server and XEN service virtualization troubleshooting
- Remediate physical layer outages on both Systems & Network
- Participate in Data Center power & cooling events - 24x7 On-Call requirements and shift rotations
- Install & configure racks in-line with internal SLAs
- Triage & resolve trouble tickets for all devices
- Physical replacement of server and network devices
- Define metrics to increase our customer uptime
- Enforce Amazons Security Best Practices
- Interact with third-party vendors & contractors
- Contribute ideas to improve operational efficiency
- Participate in and deliver on a number of local/regional/global projects
- Participate in team meetings for metric analysis and project status updates
- Contribute in building the world’s largest Cloud infrastructure
* This role involves covering 24x7 shift rotation

- 시스템 및 네트워크 하드웨어 이슈 해결을 통해 시스템 안정성 유지
- Linux 서버 및 XEN 서비스 가상화 문제 해결
- 시스템 및 네트워크의 물리적 계층 중단 재조정
- 데이터 센터 전력 및 냉각 이벤트 해결 지원
- 외부/계약 업체와의 협업
- 보안 및 안전 관련 프로세스 및 지침 준수
- 24x7 On-Call 교대 근무
- 서버 및 네트워크 장치의 물리적 교체
- DC 업무 환경 개선 및 운영 효율성 향상을 위한 프로세스 개선 작업
- 글로벌 프로젝트 참여 기회 제공

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

- 3+ years of IT infrastructure experience
- Basic understanding of data center facilities
- Solid Understanding of Linux/Unix Administration and server Hardware Troubleshooting and hands-on experience

Preferred Qualifications

- Data center operation experience
- Network certification - CCENT/CCNA, Network+
- Scripting skills - Bash, Python, Perl, etc.
- Project coordination/management experience
- Bilingual (Korean/English)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

","hiringOrganization":{"@type":"Organization","name":"Amazon.com","sameAs":"https://www.amazon.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Seoul, KOR","addressCountry":"South Korea","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":21,"item":{"@type":"JobPosting","title":"Data Center Operations Engineer, DCO (Data Center Operations)","datePosted":"2025-09-11","description":"AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Data Center Operations team deploys and maintains the servers and infrastructure in our data centers. Amazon uses large-scale, high-density data centers and we support our customers 24x7 all year, so work is by shift, on-call or a combination. The cloud business is continuously growing and offering new features, so our data center infrastructure is always dynamic and expanding.

Amazon Web Services(AWS)는 IT클라우드 서비스를 선도하는 리더로써 높은 신뢰성과 확장성 그리고 저비용을 장점으로 하는 클라우드 인프라스트럭처 플랫폼 분야의 선두 기업입니다.

AWS의 데이터센터 운영팀은 글로벌 클라우드 컴퓨팅 인프라를 설계, 설치 및 유지 관리하고 있습니다. 운영팀의 업무 범위에는 Linux 시스템 장애처리, HW 서버 복구, 네트워크 이슈 해결, 데이터 센터 유지 보수 지원 등이 포함됩니다.

Amazon은 대규모의 고밀도 데이터 센터를 사용하며 일년 내내 연중 무휴로 고객을 지원하므로 업무는 교대근무로 이루어집니다. 클라우드 비즈니스는 지속적으로 성장하고 새로운 기능을 제공하므로 데이터 센터 인프라는 항상 동적이며 확장됩니다.

Key job responsibilities
- Maintain efficiently a high level of system reliability by prioritizing and resolving trouble tickets related to Systems and Network hardware problems
- Linux server and XEN service virtualization troubleshooting
- Remediate physical layer outages on both Systems & Network
- Participate in Data Center power & cooling events - 24x7 On-Call requirements and shift rotations
- Install & configure racks in-line with internal SLAs
- Triage & resolve trouble tickets for all devices
- Physical replacement of server and network devices
- Define metrics to increase our customer uptime
- Enforce Amazons Security Best Practices
- Interact with third-party vendors & contractors
- Contribute ideas to improve operational efficiency
- Participate in and deliver on a number of local/regional/global projects
- Participate in team meetings for metric analysis and project status updates
- Contribute in building the world’s largest Cloud infrastructure
* This role involves covering 24x7 shift rotation

- 시스템 및 네트워크 하드웨어 이슈 해결을 통해 시스템 안정성 유지
- Linux 서버 및 XEN 서비스 가상화 문제 해결
- 시스템 및 네트워크의 물리적 계층 중단 재조정
- 데이터 센터 전력 및 냉각 이벤트 해결 지원
- 외부/계약 업체와의 협업
- 보안 및 안전 관련 프로세스 및 지침 준수
- 24x7 On-Call 교대 근무
- 서버 및 네트워크 장치의 물리적 교체
- DC 업무 환경 개선 및 운영 효율성 향상을 위한 프로세스 개선 작업
- 글로벌 프로젝트 참여 기회 제공

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

Preferred Qualifications

Minimum qualifications:

Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
8 years of experience in computing infrastructure, networking, operating systems, or hardware.
5 years of experience managing technical teams, vendor or agreement management and delivery.
Ability to communicate in English and Dutch fluently, to support client relationship management in this region.

Preferred qualifications:

Experience working in data center environments, including building and operating infrastructure, and network and compute architecture and life cycle, and Linux/Unix system administration.
Experience initiating and executing strategic initiatives in a global environment.
Ability to lead and improve Environmental Health and Safety initiatives.
Ability to travel up to 30% of the time as needed.

About the job

In this role, you will lead one or more teams to deliver critical data center initiative (e.g., data security, machine maintenance, networking), identify trends via data analytics at the project level, and drive the changes needed to address them (e.g., improve tools, processes, or procedures). You will be the point of contact for escalation for one or more data center sites, quantifying systemic issues and escalating when appropriate. You will work with the partners (e.g., Program Managers, Data Center Operations) to provide input into short-term and long-term strategy, process changes, and task orders for the site. You will manage projects to budget, timeline, and resourcing needs.

Responsibilities

Oversee the day-to-day management of teams within data center operations.
Communicate priorities and facilitate hand-off of operations to following shift leads.
Work together to identify and resolve problems and create solutions for our global computing and network architecture.
Manage the implementation of projects within the team.
Ensure data center-related priorities are consistent with company objectives.

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

Data Center Operations Team manages the planning, hardware installation and configuration, optimization, operations, and ongoing maintenance of the computer/data center. Oversees systems performance, the monitoring of equipment and the management of vendor relationships. Responsible for capacity planning and continual assessments for process improvement to ensure that processes are well-documented, sustainable, and scalable. Monitors ongoing practices to ensure consistency with policies, compliance regulations and control requirements. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Roles can have an internal or external client focus. May involve company-hosted, Web-enabled solutions or may include project-based jobs in conjunction with Professional Services and outsourcing functions.

This role is primarily based at our data centre facility in Geneva.

What you get to do in this role:

Prioritize and assign trouble tickets to data center engineers.
Manage the performance of data center operations with varying skills across Switzerland location.
Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics.
Subject matter expert across all aspects in data center operations especially in DCIM integrations.
Ensure all operational KPIs (Key Performance Indicators) and metrics are being measured and met.
Responsible for reporting key metrics to peer teams.
Inspire and guide improvement in team process, technology innovation and automation.
Manage Large Scale Events, Incident management - responsible for communications to executive stakeholders.
Manage and build workflows for data centers operations.
Has a solid understanding of all critical Mechanical & Electrical infrastructure.
Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs (Service Level Agreement).
Maintain the on-call schedule coordinating absence and vacations.
Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience.

Qualifications

To be successful in this role you have:

4+ years of experience in data center operations management
Experience of managing the planning, hardware installation and configuration, optimization, operations, and ongoing maintenance of the computer/data center.
Holistic experience of overseeing systems performance, the monitoring of equipment and the management of vendor relationships.
Experience of capacity planning and continual assessments for DC.
Good knowledge of data center facilities and infrastructure including power, HVAC, structured cabling, rack management and security.
Experience managing vendors in a data center environment.
Strong analytical skills with the ability to multi-task several unrelated issues.
General documentation skills with particular emphasis on technical processes and standards.
Knowledge and experience in ITIL process methodologies a plus.
Proven ability to function in ambiguous situations with a record of success.
Excellent communication, customer focus, problem solving, conflict management, time management and interpersonal skills required.
A deep passion for Sustainability and compliance to support our customers global impact responsibilities .
Some travel would be required--domestically and internationally.

Although data center experience is key, the successful candidate will be self-motivated and positive with a passion for developing new skills.

What you can expect from us:

At ServiceNow, we make work better for everyone – including our own employees. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible for our employees. Win as a Team is part of our culture, and we aspire to wow our customers. We stay hungry and humble and focus on creating belonging. Sustainability, inclusivity, and diversity are key focus areas within our business framework so that we have transparency, equity, and accountability to deliver meaningful, measurable change. With our vision and dedication for a better future already underway. Join us on this journey!

In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward-thinking organisation, we provide resources to help you and your loved ones be well. From benefits plans and programs, to mental health resources that offer coaching and 24/7 support, to family support resources and parental leave programs – we want to help you take care of yourself and your loved ones. Below is a glimpse into even more of our offerings or click here for a full list :

Along with holidays, we have company-wide designated global well-being days where everyone is off and can spend time doing what matters most.
Good working culture to support the balance you need in both work and life.
Parental leave programs.
Childcare and caregiving benefits.
A learning experience platform built using our own technology, to support your learning and development goals as well as a tuition reimbursement program.
A global, cross-functional mentoring program.
- We also have team building activities, various employee belonging groups, volunteering, and community outreach programs.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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DATA CENTER OPERATIONS LEAD

Job No.: 494744

School/Unit: Information Technology Services

Location: Main Campus

Employment Type: Full-time

Duration: Continuing

Remuneration: MYR 5,703.00 - MYR 7,441.00 / monthly

Amplify your impact at a world top 50 University
Join our inclusive, collaborative community
Be surrounded by extraordinary ideas - and the people who discover them[1]

At Monash, work feels different. There’s a sense of belonging, from contributing to something groundbreaking – a place where great things happen.

We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Learn more about Monash.

The Opportunity

The Data Center Operations Lead works within a highly technical team supporting the campus IT infrastructure. It is a position that focuses on managing and maintaining Monash University Malaysia overall data center & system infrastructures services.

Reporting Line: The position reports to Senior Manager, IT Infrastructure under general direction.

Why work with us?

Discover the advantages of working with us and why we’re the ideal choice for your career. Explore the benefits we offer here.

Position Description

PD - Systems Administration Lead.pdf

*For LinkedIn Users, please click apply to view the position description at our career site

Your application

Your application must address the selection criteria. For instructions on how to apply, please refer to “How to apply for Monash Jobs”.

Monash University Malaysia reserves the right to delay or not to proceed with an appointment for the above-mentioned position.

Job Closing Date

[11 September 2025] 11:55 pm MYT

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Company Description

Job Description

What you get to do in this role:

Day-to-day operations of data centre ensuring the smooth functioning of critical infrastructure
Installation of pre-integrated racks, individual servers and network appliances including stacking, patching, cable management equipment labelling
Monitor system performance and capacity, safeguarding uptime, and reliability of all data center operations
Queue management prioritising trouble tickets
Meet and track all operational KPIs and metrics
Capacity deployment and space utilisation
Material procurement
Maintaining asset inventory and facility stock
Vendor management
Strategic global projects
Inspire and contribute to the improvement in team process, technology innovation and automation.
Creating documentation promoting data center operations standards and best practices
Be passionate about the quality and quantity of services being provided and continuously strive to improve our Customer Experience.

Key Responsibilities:

Available for 24/7 support as needed. All interested candidates must be willing to work during off-hours for scheduled maintenance, emergencies, and on-call situations.
Troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLAs)
Hands-on experience in hardware break-fix with servers and network appliances.
Perform root cause analysis of equipment failures
Installing and troubleshooting patch connectivity over structured cabling
Ensure all safety procedures are adhered to while performing work
Fully comply with all physical security procedures and policies.
Perform regular audits as required.
Extensive experience in installing, monitoring, and maintaining data center IT equipment.
Experience in managing vendors in a data centre environment.
Coordinating with the onsite delivery and shipping of all equipment

Qualifications

To be successful in this role you have:

2+ years of experience in data center operations management
Experience of managing the planning, hardware installation and configuration, optimisation, operations, and ongoing maintenance of the computer/data center
Holistic experience of overseeing systems performance, the monitoring of equipment and the management of vendor relationships
Experience of capacity planning and continual assessments for DC
Good knowledge of data center facilities and infrastructure including power, HVAC, structured cabling, rack management and security
Experience managing vendors in a data center environment
Strong analytical skills with the ability to multi-task several unrelated issues
General documentation skills with particular emphasis on technical processes and standards
Knowledge and experience in ITIL process methodologies a plus
Proven ability to function in ambiguous situations with a record of success
Excellent communication, customer focus, problem solving, conflict management, time management and interpersonal skills required
A deep passion for Sustainability and compliance to support our customers global impact responsibilities
Some travel would be required domestically and internationally

Preferred Qualifications

Experience with data center build outs
Taking ownership of all the ongoing responsibilities in the Data Centre.
Excellent General documentation skills with particular emphasis on technical processes and standards.
Proven ability to work with cross-functional teams in highly technical, multi-disciplined projects.
Technical understanding of data centre facilities and infrastructure including power, HVAC, circuits, structured cabling, rack management and security is a plus
Knowledge and experience in ITIL process methodologies, CCNA, CompTIA Hardware is a plus.
Experience with CISCO, Juniper, Dell, and other commodity networking and storage devices
Experience with multi-mode, single-mode, and copper cabling

Additional Information

Work Personas

Equal Opportunity Employer

Accommodations

Export Control Regulations

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Company Description

Job Description

NOTE:

This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.

Please note the role will require to be in the Data Center Facility 5 Days a week. This is not a remote role.

As a Data Center Operations Engineer, you will be a member of the Service Engineering team that is responsible for global infrastructure design, standards, and architecture.

What you get to do in this role:

You will use your expertise in data center operations to engineer, implement, communicate, execute, and streamline processes including but not limited to security, asset management, deployments, infrastructure design, circuit management, capacity management and hardware break- fix.
Help develop, document, and evangelize a catalogue of standards and best practices for data center operations.
Function as the primary point of contact and be accountable for all vendors who operate inside of our data centers.

Qualifications

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
2+ years of experience in data centers operations and or facility operations with a record of increasing role responsibility.
Experience in installing and troubleshooting telco circuits a must.
Installation of pre-integrated racks, individual servers and network appliances including stacking, wiring, cable management, asset documentation and carrier engagement.
Perform basic hands-on hardware break-fix with servers and network appliances.
Deep technical understanding of data center facilities and infrastructure including power, HVAC, structured cabling, rack management and security/compliance.
Working knowledge of networking/server architecture and hardware.
Experience managing vendors in a data center environment.
Process oriented and experienced in process development.
Strong analytical skills with the ability to multi-task several unrelated issues.
Must be able to travel domestically and internationally.
Excellent general documentation skills with emphasis on technical processes and standards.
Knowledge and experience in ITIL process methodologies is a plus.
Proven ability to function independently in ambiguous situations with a record of success.
Excellent communication, customer focus, problem solving, conflict management, time management and interpersonal skills required.
\nProven ability to lead cross-functional teams in highly technical, multi- disciplined projects.
CompTIA A+, Server+ or Network+ certification is a plus.

GCS-23

Additional Information

Work Personas

Equal Opportunity Employer

Accommodations

Export Control Regulations

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Company Description

Job Description

Please note this role will need to support both Data Center in Lisle, IL and Aurora, IL. This will be a 50/50 split for support between these two locations.

This is not a Remote Role.

As a Data Center Operations Engineer, you will be a member of the Service Engineering team that is responsible for global infrastructure design, standards, and architecture.

What you get to do in this role:

You will use your expertise in data center operations to engineer, implement, communicate, execute, and streamline processes including but not limited to security, asset management, deployments, infrastructure design, circuit management, capacity management and hardware break- fix.
Help develop, document, and evangelize a catalogue of standards and best practices for data center operations.
Function as the primary point of contact and be accountable for all vendors who operate inside of our data centers.

Qualifications

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
2+ years of experience in data centers operations and or facility operations with a record of increasing role responsibility.
Experience in installing and troubleshooting telco circuits a must.
Installation of pre-integrated racks, individual servers and network appliances including stacking, wiring, cable management, asset documentation and carrier engagement.
Perform basic hands-on hardware break-fix with servers and network appliances.
Deep technical understanding of data center facilities and infrastructure including power, HVAC, structured cabling, rack management and security/compliance.
Working knowledge of networking/server architecture and hardware.
Experience managing vendors in a data center environment.
Process oriented and experienced in process development.
Strong analytical skills with the ability to multi-task several unrelated issues.
Must be able to travel domestically and internationally.
Excellent general documentation skills with emphasis on technical processes and standards.
Knowledge and experience in ITIL process methodologies is a plus.
Proven ability to function independently in ambiguous situations with a record of success.
Excellent communication, customer focus, problem solving, conflict management, time management and interpersonal skills required.
\nProven ability to lead cross-functional teams in highly technical, multi- disciplined projects.
CompTIA A+, Server+ or Network+ certification is a plus.

GCS-23

For positions in this location, we offer a base pay of $95,900 - $148,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

Equal Opportunity Employer

Accommodations

Export Control Regulations

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Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The role of Critical Facilities Operations and Maintenance Engineer is a seasoned subject matter expert, responsible for working with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems.

This role designs, plans, installs, and / or maintains mechanical, electrical, and other infrastructure systems in mission-critical, high-risk, or high-reliability data center environments.

Key responsibilities:

Designs, plans, installs, and/or maintains mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure.
Works with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems.
Ensures proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems.
Analyzes current operating conditions and recommends new preventative and proactive methods for maintaining and monitoring facilities systems.
Evaluates facility standards and practices to improve maintenance procedures and ensure optimal operational efficiency.
Complies with organizational and governmental safety standards and coordinates response to emergency situations and ensures that corrective measures are rapid and thorough.
Participates in the planning and installation of new facility systems and may work with multiple components including HVAC systems, air or liquid cooling systems, CRAC/CRAH units, power distribution units, fire systems, life safety systems, etc.
Repairs all systems and monitoring and troubleshooting systems as problems arise.
Coordinates with building administration to ensure common area services are properly provided to client and list services.
Manages the feedback, response and corrective action (if any) process to address any client feedback and concerns on all facility matters.
Assists in ensuring facility assets and installations are accounted for and monitored within the relevant policies and reporting procedures.
Completes work order requests accurately and on time and within budget.
May be required to order parts and supplies for maintenance and repairs.
Assist in scheduling and supervising vendors/subcontractors during equipment / systems maintenance and service.
Provides recommendation of improvements to the operations and maintenance program on an on-going basis.
Provides any other engineering activities as required by the Critical Facilities Operations and Maintenance management team.

To thrive in this role, you need to have:

Seasoned understanding of safe work practices, which are set by safety regulations and legislation.
Seasoned proficiency of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems.
Seasoned knowledge of Microsoft Office Suite - Word, Excel and Outlook.
Seasoned knowledge of CMMS systems.
Seasoned knowledge of critical facilities operations and maintenance.
Seasoned knowledge of mechanical, electrical, and life safety monitoring and control systems typically used in critical environments.
Ability to maintain a positive and professional working relationship with cross functional teams.
Excellent communication skills, both written and verbal.
Demonstrates good analytical skills, having an ability to analyze, refine, summarize, and clearly present data and information.
Possesses passion for service, self-motivated, proactive by going beyond the call of duty and has an ability to handle multiple tasks.
Ability to prioritize and meet tight deadlines and is comfortable working in a fast-paced and constantly evolving environment.

Academic qualifications and certifications:

Bachelor’s degree or equivalent in engineering or related field
Trade Certification or state license in Electrical or Mechanical (HVAC)
Professional affiliations (7x24 Exchange, IFMA, Data Center Pulse, etc.)

Experience required:

Seasoned experience working in a similar engineering role, preferably a data center environment.
Seasoned experience in electrical, HVAC, mechanical, controls, or other technical engineering and maintenance field.
Seasoned experience interpreting blueprints/CAD drawings.
Seasoned experience in facilities / building maintenance.
Seasoned experience in designing, planning, installing and / or maintaining mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Key responsibilities:

Designs, plans, installs, and/or maintains mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure.
Works with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems.
Ensures proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems.
Analyzes current operating conditions and recommends new preventative and proactive methods for maintaining and monitoring facilities systems.
Evaluates facility standards and practices to improve maintenance procedures and ensure optimal operational efficiency.
Complies with organizational and governmental safety standards and coordinates response to emergency situations and ensures that corrective measures are rapid and thorough.
Participates in the planning and installation of new facility systems and may work with multiple components including HVAC systems, air or liquid cooling systems, CRAC/CRAH units, power distribution units, fire systems, life safety systems, etc.
Repairs all systems and monitoring and troubleshooting systems as problems arise.
Coordinates with building administration to ensure common area services are properly provided to client and list services.
Manages the feedback, response and corrective action (if any) process to address any client feedback and concerns on all facility matters.
Assists in ensuring facility assets and installations are accounted for and monitored within the relevant policies and reporting procedures.
Completes work order requests accurately and on time and within budget.
May be required to order parts and supplies for maintenance and repairs.
Assist in scheduling and supervising vendors/subcontractors during equipment / systems maintenance and service.
Provides recommendation of improvements to the operations and maintenance program on an on-going basis.
Provides any other engineering activities as required by the Critical Facilities Operations and Maintenance management team.

To thrive in this role, you need to have:

Seasoned understanding of safe work practices, which are set by safety regulations and legislation.
Seasoned proficiency of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems.
Seasoned knowledge of Microsoft Office Suite - Word, Excel and Outlook.
Seasoned knowledge of CMMS systems.
Seasoned knowledge of critical facilities operations and maintenance.
Seasoned knowledge of mechanical, electrical, and life safety monitoring and control systems typically used in critical environments.
Ability to maintain a positive and professional working relationship with cross functional teams.
Excellent communication skills, both written and verbal.
Demonstrates good analytical skills, having an ability to analyze, refine, summarize, and clearly present data and information.
Possesses passion for service, self-motivated, proactive by going beyond the call of duty and has an ability to handle multiple tasks.
Ability to prioritize and meet tight deadlines and is comfortable working in a fast-paced and constantly evolving environment.

Academic qualifications and certifications:

Bachelor’s degree or equivalent in engineering or related field
Trade Certification or state license in Electrical or Mechanical (HVAC)
Professional affiliations (7x24 Exchange, IFMA, Data Center Pulse, etc.)

Experience required:

Seasoned experience working in a similar engineering role, preferably a data center environment.
Seasoned experience in electrical, HVAC, mechanical, controls, or other technical engineering and maintenance field.
Seasoned experience interpreting blueprints/CAD drawings.
Seasoned experience in facilities / building maintenance.
Seasoned experience in designing, planning, installing and / or maintaining mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure.

#LI-GlobalDataCentres

Workplace type:

On-site Working

We're here to help the smartest minds on the planet build Superintelligence. The labs pushing the edge? They run on Lambda. Our gear trains and serves their models, our infrastructure scales with them, and we move fast to keep up. If you want to work on massive, world-changing AI deployments with people who love action and hard problems, we're the place to be.

If you'd like to build the world's best deep learning cloud, join us.

*Note: This position requires presence in our Atlanta, GA Data Center 5 days per week.

The Operations team plays a critical role in ensuring the seamless end-to-end execution of our AI-IaaS infrastructure and hardware. This team is responsible for sourcing all necessary infrastructure and components, overseeing day-to-day data center operations to maintain optimal performance and uptime, and driving cross company coordination through product management organization to align operational capabilities with strategic goals. By managing the full lifecycle from procurement to deployment and operational efficiency, the Operations team ensures that our AI-driven infrastructure is reliable, scalable, and aligned with business priorities.

What You'll Do

Ensure new server, storage and network infrastructure is properly racked, labeled, cabled, and configured
Document data center layout and network topology in DCIM software
Work with supply chain & manufacturing teams to ensure timely deployment of systems and project plans for large-scale deployments
Participate in data center capacity and roadmap planning with sales and customer success teams to allocate floorspace
Assess current and future state data center requirements based on growth plans and technology trends
Manage a parts depot inventory and track equipment through the delivery-store-stage-deploy-handoff process in each of our data centers
Work closely with HW Support team to ensure data center infrastructure-related support tickets are resolved
Work with RMA team to ensure faulty parts are returned and replacements are ordered
Create installation standards and documentation for placement, labeling, and cabling to drive consistency and discoverability across all data centers
Serve as a subject-matter expert on data center deployments as part of sales engagement for large-scale deployments in our data centers and at customer sites

You

Have experience with critical infrastructure systems supporting data centers, such as power distribution, air flow management, environmental monitoring, capacity planning, DCIM software, structured cabling, and cable management
Have strong Linux administration experience
Have experience in setting up networking appliances (Ethernet and InfiniBand) across multiple data center locations
You are action-oriented and have a strong willingness to learn
You are willing to travel for bring up of new data center locations

Nice to Have

Experience with troubleshooting the following network layers, technologies, and system protocols: TCP/IP, DP/IP, BGP, OSPF, SNMP, SSL, HTTP, FTP, SSH, Syslog, DHCP, DNS, RDP, NETBIOS, IP routing, Ethernet, switched Ethernet, 802.11x, NFS, and VLANs.
Experience with working in large-scale distributed data center environments
Experience working with auditors to meet all compliance requirements (ISO/SOC)

Salary Range Information

The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.

About Lambda

Founded in 2012, ~400 employees (2025) and growing fast
We offer generous cash & equity compensation
Our investors include Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, US Innovative Technology, Gradient Ventures, Mercato Partners, SVB, 1517, Crescent Cove.
We are experiencing extremely high demand for our systems, with quarter over quarter, year over year profitability
Our research papers have been accepted into top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG
Health, dental, and vision coverage for you and your dependents
Wellness and Commuter stipends for select roles
401k Plan with 2% company match (USA employees)
Flexible Paid Time Off Plan that we all actually use

A Final Note:

You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills.

Equal Opportunity Employer

Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.

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Manager Data Center Operations

Your role

The Manager Data Center Operations is responsible for overseeing the execution of local data center operations at one or more data center properties. Data center operations include, but are not limited to:

Engineering operations and core infrastructure maintenance
Data center construction management, commissioning and start-up
Delivery of data center services including colocation, connectivity, raised floor services and deployment
Installation and management of all cable and network infrastructure supporting facility and customer connectivity
Technical event management including post-event root cause analysis and infrastructure repair

If the property’s Property Manager is not located at the property, the Manager Data Center Operations responsibilities may also include oversight of general facility operations, including, but not limited to, security, janitorial and other facility management functions.

The Manager Data Center Operations will have experience in data center electrical, mechanical and network system operations and possess knowledge of large scale data centers, including state-of-the-art electrical distribution systems, static and rotary UPS, emergency standby generation, fire alarm/suppression and monitoring systems. In addition, the Manager Data Center Operations shall participate in the scheduling, coordination and completion all significant planned and emergency maintenance events for the facility and ensure these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems.

The Manager Data Center Operations is ultimately responsible for identifying, evaluating and executing operational strategies to ensure Digital Realty’s data center operations achieve the highest level of availability.

What you’ll do

Execute all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
Supervises all construction activity and installations, in coordination with internal and external construction resources, to ensure system design, installation and testing adhere to operational standards.
Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation.
Manages provisioning of data center services including colocation, connectivity, raised floor services, deployment and any additional services to be delivered to data center customers.
Manages all local customer installations, in coordination with Sales Engineering, Design & Construction and Colocation Operations to coordinate customer move-ins and turn-ups, including deployments, power circuit installations and connectivity requirements.
Oversees local installation, maintenance and repair of all network infrastructure supporting all Digital Realty and customer connectivity in coordination with internal IT and network personnel.
Supervise local engineering team to ensure adherence to standard operating procedures, sequence of operations and maintenance standards to guarantee execution of Digital Realty’s periodic maintenance program and maintenance calendar.
Develop, implement and audit local standard operating procedures, sequence of operations and maintenance standards to be in compliance with Digital Realty’s standards and industry best practices.
Supervise local change management processes including the review and approval of all Method of Procedures (MOPs) for maintenance and one-time/emergency repair events in coordination with onsite personnel, contractors and customers.
Manage all maintenance and repair contracts to ensure compliance with maintenance standards and operational requirements. Confirm all vendors are qualified and adhere to Digital Realty’s performance standards and scopes of work.
Responsible for timely execution of data center services such as remote hands, customer installations and service requests.
Supervise security personnel and manage security systems including the adherence to security policies and compliance programs (as required by the Property Manager)
Act as primary technical and operational contact for data center customers – both as the technical lead and local point of escalation during emergency events and day to day operations. Develop knowledge of customer’s core business and the business function of the customer’s local datacenter operation.
Manage technical and operational incidents at the property, including the implementation of emergency response procedures, resource coordination, customer communication, root-cause analysis and post event remediation.
Identify trends and analyze risks to articulate implications and impact to data center operations. Track operational metrics and other data to provide Senior Management oversight and control for both snapshot data and long-term trend analysis.
Identify process based improvements that generate operational and financial efficiencies including the development and presentation of the business case.
Support Property Manager with the management of expenses and assist all budgeting, forecasting and reporting requirements by providing capital and expense requirements and justifications.
Support pre-sales process, including, but not limited to, conducting sales tours and reviewing lease proposals and lease agreements to confirm compliance with Digital Realty standards and local requirements.
Support various accreditation initiatives, including, but not limited to, SSAE16, SOC2, ISO 27001, etc. as may be required by Digital Realty.
Maintain compliance with local health & safety (i.e. OSHA) standards and national electrical and building codes.

What you’ll need

10 years related facility management experience in data center operations (or related electrical or mechanical engineering field) with minimum of 5 years’ experience managing or leading data center operations teams in a large scale mission critical environment. Bachelor’s degree in electrical or mechanical engineering preferred.
Solid and proven experience in the construction, commissioning, acceptance and operation of mission critical systems, including state-of-the-art electrical distribution systems, static and rotary UPS, emergency standby generation, fire alarm/suppression and monitoring systems
Extensive knowledge of structured cabling systems, networking and connectivity standards, and hardware installation requirements.
Proficient experience in colocation operations, including the installation and deployment of cage, rack and cable infrastructure, as well as, power circuit installation and power monitoring.
Experience working with and deploying telecom and network providers, specifically in Meet Me Room and POP room environments
Experience managing a change control environment
Strong quantitative and qualitative reasoning skills, with demonstrated ability to determine event root causes, performance shortfalls and required corrective actions.
Knowledge of industry data center standards, policies & methodologies
Knowledge of performance management & critical awareness methods and implementation standards
Strong interpersonal, presentation and communication skills
Strong organizational skills and detail oriented
Experience managing own budget and analyzing expenses
Proficiency in Microsoft Word, Excel and Outlook and familiarity with Microsoft Project, Visio or AutoCad
Familiarity with Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM), and power metering system

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.

A bit about our Digital team

Our Operations team keeps our customers’ infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

This is an exciting time to join our business so apply now and make your mark on our future.

Notes:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

Designs, plans, installs, and/or maintains mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure.
Works with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems.
Ensures proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems.
Analyzes current operating conditions and recommends new preventative and proactive methods for maintaining and monitoring facilities systems.
Evaluates facility standards and practices to improve maintenance procedures and ensure optimal operational efficiency.
Complies with organizational and governmental safety standards and coordinates response to emergency situations and ensures that corrective measures are rapid and thorough.
Participates in the planning and installation of new facility systems and may work with multiple components including HVAC systems, air or liquid cooling systems, CRAC/CRAH units, power distribution units, fire systems, life safety systems, etc.
Repairs all systems and monitoring and troubleshooting systems as problems arise.
Coordinates with building administration to ensure common area services are properly provided to client and list services.
Manages the feedback, response and corrective action (if any) process to address any client feedback and concerns on all facility matters.
Assists in ensuring facility assets and installations are accounted for and monitored within the relevant policies and reporting procedures.
Completes work order requests accurately and on time and within budget.
May be required to order parts and supplies for maintenance and repairs.
Assist in scheduling and supervising vendors/subcontractors during equipment / systems maintenance and service.
Provides recommendation of improvements to the operations and maintenance program on an on-going basis.
Provides any other engineering activities as required by the Critical Facilities Operations and Maintenance management team.

To thrive in this role, you need to have:

Seasoned understanding of safe work practices, which are set by safety regulations and legislation.
Seasoned proficiency of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems.
Seasoned knowledge of Microsoft Office Suite - Word, Excel and Outlook.
Seasoned knowledge of CMMS systems.
Seasoned knowledge of critical facilities operations and maintenance.
Seasoned knowledge of mechanical, electrical, and life safety monitoring and control systems typically used in critical environments.
Ability to maintain a positive and professional working relationship with cross functional teams.
Excellent communication skills, both written and verbal.
Demonstrates good analytical skills, having an ability to analyze, refine, summarize, and clearly present data and information.
Possesses passion for service, self-motivated, proactive by going beyond the call of duty and has an ability to handle multiple tasks.
Ability to prioritize and meet tight deadlines and is comfortable working in a fast-paced and constantly evolving environment.

Academic qualifications and certifications:

Bachelor’s degree or equivalent in engineering or related field
Trade Certification or state license in Electrical or Mechanical (HVAC)
Professional affiliations (7x24 Exchange, IFMA, Data Center Pulse, etc.)

Experience required:

Seasoned experience working in a similar engineering role, preferably a data center environment.
Seasoned experience in electrical, HVAC, mechanical, controls, or other technical engineering and maintenance field.
Seasoned experience interpreting blueprints/CAD drawings.
Seasoned experience in facilities / building maintenance.
Seasoned experience in designing, planning, installing and / or maintaining mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure.

Workplace type:

On-site Working

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You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
· You will interact with stakeholder in Spain and across EMEA, so both Spanish and English language proficiency is essential
· Working to meet SLA’s against assigned trouble tickets via a directed workflow.
· Being first line touch point for hardware troubleshooting and technical issues.
· Performing regular server hardware repairs(drives, motherboards etc).
· Carrying out routine network, server hardware and OS related repairs.
· Working with cross-functional teams on a regular basis to complete routine work.
· Engaging with Smart Hands in EU Regional POPs.
· Adhering to security and safety best practices in the data center.
· Participating in Data Center power & cooling events.
· Participating in team meetings for metric analysis and daily/weekly goals achievement.
· Identifying and help create documentation for use globally.
· Identifying and help create process improvements relevant to the data center environment.
· Performing server upgrades, rebuilds, scheduled works as required.
· Interacting with third party vendors & contractors.
· Contributing to the development of other team members.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

- High school or equivalent diploma
- STEM classes or vocational course curriculum education
- Are 18 years of age or older
- Experience with Microsoft Office products and applications
- Work 40 hours/week, and overtime as required
- Work 10 hour shifts as needed
- Experience managing work and priorities through a ticketing system and coordination with Manager

Preferred Qualifications

- Knowledge of computer hardware components and operating systems

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Manager Data Center Operations

Your role

Engineering operations and core infrastructure maintenance
Data center construction management, commissioning and start-up
Delivery of data center services including colocation, connectivity, raised floor services and deployment
Installation and management of all cable and network infrastructure supporting facility and customer connectivity
Technical event management including post-event root cause analysis and infrastructure repair

What you’ll do

Execute all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
Supervises all construction activity and installations, in coordination with internal and external construction resources, to ensure system design, installation and testing adhere to operational standards.
Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation.
Manages provisioning of data center services including colocation, connectivity, raised floor services, deployment and any additional services to be delivered to data center customers.
Manages all local customer installations, in coordination with Sales Engineering, Design & Construction and Colocation Operations to coordinate customer move-ins and turn-ups, including deployments, power circuit installations and connectivity requirements.
Oversees local installation, maintenance and repair of all network infrastructure supporting all Digital Realty and customer connectivity in coordination with internal IT and network personnel.
Supervise local engineering team to ensure adherence to standard operating procedures, sequence of operations and maintenance standards to guarantee execution of Digital Realty’s periodic maintenance program and maintenance calendar.
Develop, implement and audit local standard operating procedures, sequence of operations and maintenance standards to be in compliance with Digital Realty’s standards and industry best practices.
Supervise local change management processes including the review and approval of all Method of Procedures (MOPs) for maintenance and one-time/emergency repair events in coordination with onsite personnel, contractors and customers.
Manage all maintenance and repair contracts to ensure compliance with maintenance standards and operational requirements. Confirm all vendors are qualified and adhere to Digital Realty’s performance standards and scopes of work.
Responsible for timely execution of data center services such as remote hands, customer installations and service requests.
Supervise security personnel and manage security systems including the adherence to security policies and compliance programs (as required by the Property Manager)
Act as primary technical and operational contact for data center customers – both as the technical lead and local point of escalation during emergency events and day to day operations. Develop knowledge of customer’s core business and the business function of the customer’s local datacenter operation.
Manage technical and operational incidents at the property, including the implementation of emergency response procedures, resource coordination, customer communication, root-cause analysis and post event remediation.
Identify trends and analyze risks to articulate implications and impact to data center operations. Track operational metrics and other data to provide Senior Management oversight and control for both snapshot data and long-term trend analysis.
Identify process based improvements that generate operational and financial efficiencies including the development and presentation of the business case.
Support Property Manager with the management of expenses and assist all budgeting, forecasting and reporting requirements by providing capital and expense requirements and justifications.
Support pre-sales process, including, but not limited to, conducting sales tours and reviewing lease proposals and lease agreements to confirm compliance with Digital Realty standards and local requirements.
Support various accreditation initiatives, including, but not limited to, SSAE16, SOC2, ISO 27001, etc. as may be required by Digital Realty.
Maintain compliance with local health & safety (i.e. OSHA) standards and national electrical and building codes.

What you’ll need

10 years related facility management experience in data center operations (or related electrical or mechanical engineering field) with minimum of 5 years’ experience managing or leading data center operations teams in a large scale mission critical environment. Bachelor’s degree in electrical or mechanical engineering preferred.
Solid and proven experience in the construction, commissioning, acceptance and operation of mission critical systems, including state-of-the-art electrical distribution systems, static and rotary UPS, emergency standby generation, fire alarm/suppression and monitoring systems
Extensive knowledge of structured cabling systems, networking and connectivity standards, and hardware installation requirements.
Proficient experience in colocation operations, including the installation and deployment of cage, rack and cable infrastructure, as well as, power circuit installation and power monitoring.
Experience working with and deploying telecom and network providers, specifically in Meet Me Room and POP room environments
Experience managing a change control environment
Strong quantitative and qualitative reasoning skills, with demonstrated ability to determine event root causes, performance shortfalls and required corrective actions.
Knowledge of industry data center standards, policies & methodologies
Knowledge of performance management & critical awareness methods and implementation standards
Strong interpersonal, presentation and communication skills
Strong organizational skills and detail oriented
Experience managing own budget and analyzing expenses
Proficiency in Microsoft Word, Excel and Outlook and familiarity with Microsoft Project, Visio or AutoCad
Familiarity with Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM), and power metering system

A bit about us

To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.

A bit about our Digital team

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Our Compensation Philosophy

Our published pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and geographical location. Individual pay is based on additional factors including but not limited to job-related skills, experience, and relevant education and/or training. Moreover, an employee’s total compensation package varies by role and may include salary, cash bonus or commissions, and equity awards not quantified below.

Compensation range: $131,000 - $149,000 . This compensation range represents the Company’s good faith belief as to what it will pay as an annual base salary for this position at the time of this posting.

Benefits: For this role, Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, paid time off, holidays, and more.

This is an exciting time to join our business so apply now and make your mark on our future.

Notes:

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

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AWS インフラストラクチャサービスは、AWS のグローバルインフラストラクチャ全体の設計、計画、提供、運用を担当しています。つまり、クラウドを安定的に稼働させ続けるのが私たちの役割です。AWS のデータセンター、サーバー、ストレージ、ネットワーク、電力、冷却装置など、すべてのインフラを包括的にサポートし、お客様が必要とするイノベーションへの継続的なアクセスを確保しています。私たちは、サプライチェーンに影響を及ぼす数千もの変数を含む複雑な課題に日々取り組んでおり、この挑戦に共に立ち向かう優秀な人材を求めています。

AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

ソフトウェア、ハードウェア、ネットワークエンジニア、サプライチェーンスペシャリスト、セキュリティエキスパート、運用マネージャーなど、多様な専門性を持つチームの一員として活躍していただきます。AWSの各部門と緊密に連携し、最高水準の安全性とセキュリティを確保しながら、お客様に低コストで無限に近い処理能力を提供します。さらに、革新的なアイデアを積極的に取り入れ、それを実現まで導くインクルーシブな企業文化を体験できる環境です。

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

アマゾンウェブサービス (AWS) は急速な成長を続けており、拡大するインフラストラクチャ運用チームの一員として、データセンターエンジニアを募集しています。

Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Engineer to join our expanding Infrastructure Operations team.

データセンター運営部門では、世界最大規模のコンピューティングインフラストラクチャの設計、構築、および保守管理を担当しています。具体的な業務には、システムの運用管理、障害対応・修理、部品の在庫管理・追跡、そしてデータセンター施設全般の保守業務が含まれます。Amazonのデータセンターは、大規模かつ高密度な施設として運営され、地域のテクノロジー革新を牽引する役割を果たしています。

Data Center Operations designs, installs, and maintains the world’s largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region.

研修修了時には、学習成果に基づく評価が行われ、成長を続けるアマゾンのチームの一員として、正社員になるための適性があるかどうかが判断されます。

By the end of the program, you will be assessed on your learnings to see if you have what it takes to join our growing team and be a full time Amazonian.

Key job responsibilities
In this role as a Data Center Engineer, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure that includes:

主な職務責任
データセンターエンジニアとしてのこの役割では、ITインフラストラクチャのハードウェアライフサイクルのオンサイト管理を担当します。これには以下が含まれます。

● Working as part of the Operations team; whose primary responsibility is the maintenance and upkeep of the data center infrastructure.
● Your role and responsibilities include, but are not limited to, installing server racks, removing server racks, fixing various IT hardware and network components, and also responding to emergent situations that affect operations.
● Meet customer service level agreements by resolving problems, and be the first line touch point for hardware troubleshooting and technical issues.
● Perform on-call duties and participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
● Participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.
● Have the knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge.
● Contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.
● More experienced engineers may assist in training less experienced members of the team.

* オペレーションチームの一員として、データセンターインフラの保守・維持を主な責務とします。
* 業務内容には、サーバーラックの設置・撤去、各種ITハードウェアやネットワーク機器の修理、運用に影響を及ぼす緊急事態への対応などが含まれます。
* 顧客とのサービスレベル契約を遵守し、ハードウェアのトラブルシューティングや技術的課題に関する第一次対応窓口を担当します。
* オンコール対応を行い、データセンター運用に携わるとともに、定期メンテナンスや変更管理作業を通じてインフラの監視を実施します。
* メトリクス分析および日次・週次目標の進捗確認のためのチームミーティングに参加します。
* 部門内の安全性やセキュリティを含むポリシーと手順を理解し、適切に実践します。
* 運用上の問題に対する根本原因分析を通じて技術文書の作成に携わり、データセンター環境の改善施策に貢献します。
* 経験豊富なエンジニアは、必要に応じて経験の浅いチームメンバーの指導を行います。

A day in the life
● You will support Data Center infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.)
● You will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts, including installing and removing server racks and fixing server hardware.
● You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
● Show a strong aptitude for troubleshooting and problem solving.
● You will be involved with site management and maintain tidiness in operation areas.
● Work in a rotating shift with a team of other engineers. Your standard shift hours are 10 hours with a one hour break. You work on 4 days work shifts and 3 days off in the week. Your standard work hours are 8:00-18:00, 12:00-22:00, 22:45-08:15.

1日の業務内容

* データセンターのインフラ機器（ラック、サーバー、ネットワーク機器、ハードウェア部品、ケーブル等）の保守管理を行います。
* チケットシステムに基づき、サーバーラックの設置・撤去やサーバーハードウェアの修理など、ハードウェアや部品の日常的な運用作業を体系的に実施します。
* オンコール対応を含め、データセンターの運用に携わり、定期メンテナンスや変更管理作業におけるインフラ監視を行います。
* 高度なトラブルシューティングと問題解決能力を発揮します。
* サイト管理に参画し、運用エリアの5S（整理・整頓・清掃・清潔・躾）を徹底します。
* 他のエンジニアチームと交代制シフトで勤務します。シフトは1日10時間（休憩1時間含む）、週4日勤務・週3日休みの体制です。勤務時間帯は8:00～18:00、12:00～22:00、22:45～08:15のいずれかとなります。

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

チームについて
多様な経験 Amazonは多様な経験を持つ人材を求めています。募集要項に記載された資格やスキルをすべて満たしていなくても、ぜひご応募ください。新卒の方や、一般的なキャリアパスとは異なる経験をお持ちの方も、どうぞお気軽にご応募ください。

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

AWS が選ばれる理由
Amazon Web Services (AWS) は、世界で最も包括的で広く採用されているクラウドプラットフォームです。私たちはクラウドコンピューティングのパイオニアとして、絶え間ない革新を続けています。そのため、急成長するスタートアップ企業からGlobal 500企業まで、多くのお客様が私たちの信頼性の高い製品とサービス群を活用してビジネスを展開しています。

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

ワークライフバランス
当社はワークライフバランスを重視しています。仕事での成功のために、家庭生活を犠牲にする必要はないと考えています。そのため、当社では柔軟な働き方を企業文化の一つとして推進しています。職場と家庭の両面でサポートを受けることで、社員一人一人が最大限の力を発揮できると信じています。

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

インクルーシブなチーム文化
AWSでは、学びと好奇心が私たちの本質となっています。従業員主導のアフィニティグループを通じて、多様性を誇りとする包括的な文化を育んでいます。人種と民族に関する対話（CORE）やジェンダーの多様性を考えるAmazeConカンファレンスなど、様々なイベントや学習機会を通じて、私たちは互いの個性を尊重し続けています。

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

メンターシップとキャリアの成長
当社は、世界最高の雇用主となることを目指し、常にパフォーマンス基準の向上に努めています。そのために、知識の共有やメンターシップをはじめ、キャリア向上に役立つ様々なリソースを豊富に提供し、社員一人一人がバランスの取れたプロフェッショナルへと成長できるよう支援しています。

Basic Qualifications

● No experience in data centers is necessary, only a desire to learn. We provide all of the training.

● Ability to work non-standard hours such as 10 hour shift with 1 hour break (You work on 4 days work shifts and 3 days off in the week. Your standard work hours are 8:00-18:00, 12:00-22:00, 21:45-08:15.

基本的な応募資格

● データセンターでの経験は不問です。学ぶ意欲のある方を歓迎します。必要な研修は全て当社で実施いたします。

● 変則的な勤務時間に対応可能な方（10時間勤務・1時間休憩、週4日勤務・週3日休み）勤務シフト：8:00～18:00、12:00～22:00、21:45～08:15

Preferred Qualifications

● 1+ year of networking, server, other IT experience.

望ましい資格

● IT分野（ネットワーク、サーバー管理など）での実務経験が1年以上ある方

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DC Operations Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!

Responsibilities

As a Datacenter Operations Director, your success will be measured by:

People Management:

Deliver success through empowerment and accountability by modeling, coaching, and caring.
Live our culture, embody our values, and practice our leadership principles.
Define team objectives and outcomes, enable success across boundaries, and help the team adapt and learn.
Attract and retain great people, know everyone’s capabilities and aspirations, and invest in the growth of others.

Data Center Operations:

Document and drive alignment on dependencies, supplier contracts, success metrics, resource readiness, operational, supportability, and manageability criteria.
Review Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and Objectives & Key Results (OKRs) and provide input to improve or increase efficiency across IT and Critical Environment (CE) services.
Partner cross-functionally to support global and regional initiatives (e.g., environmental health and safety, risk assessments, certifications).
Manages/supports alignment to budget of the Data Center and makes tradeoff decisions to adhere to sound fiscal practices.
Support budget planning and forecasting demand costs, driving awareness among business leaders on implications of service management issues and negotiating to win resources of costs, risks, and team leads as required.
Plan and work with business partners when executing their requirements to maintain adherence to datacenter availability, safety, and security.
Follows and adheres to run book provided by Environment, Health, & Safety division. Reports immediately any safety or security issues or concerns.

Service Delivery:

Accountable for end-to-end service compliance, quality, and client satisfaction for the agreed-upon service levels.
Manage relationships with clients to ensure that all expectations are clarified and understood and deliver solutions that exceed client expectations while maintaining a strong customer focus.
Applies deep subject matter expertise and escalates to meet SLA/OLAs with minimal disruption to the client/customer and business and reviews metrics with team to ensure understanding of targets and current performance levels.
Share common and repeating cases with regional and global teams, while providing best practices to address and mitigate recurrence of issues and implement more efficient solutions for resolution.
Manage resources appropriately to accommodate pilot programs and task force participation and make recommendations for additional funding where necessary.
Understand future business demand within the datacenter to ensure staffing levels are appropriate.
Ensure teams complete the required training and partner with Learning & Development organization to evolve training portfolio.
Participate in every Sev 1 and Sev 2 Incident Bridge meeting and approve root cause analysis and postmortem reporting.
Empowers teams to work collaboratively and creates visibility to help other teams succeed with regional/global management teams.

Data Center Work Environment

Remove barriers that inhibit agility to enable team to shift priorities quickly without losing productivity.
Maintain a broad perspective and work to incorporate diverse viewpoints while identifying and evaluating opportunities to create strategies that cross organizational boundaries and drive broad business goals.
Establish a culture of safety, quality, and customer obsession while ensuring the team’s standards are consistent with overall service objectives.
Create the type of conditions for successful collaboration, geared toward identifying and resolving organization-wide issues by bringing together creative and relevant solutions from diverse perspectives.
Understand workforce capability and delegate work accordingly across team to effectively deliver results, finding ways to accomplish more by enabling others.
Find opportunities for collaboration across groups within division, ensure that cross-team commitments are set, and achieve scale by enabling the work of others.
Delegate to others to promote growth and development of future leaders.
Act as a trusted resource and advisor to a wide network of colleagues with diverse viewpoints.
Recognize team successes and reward teamwork and contributions to team success while driving a culture that’s focused on meeting strategic goals

Ownership:

Have pride and a sense of personal accountability for end-to-end service quality, completeness, and resulting customer experience.
Identify unaddressed issues across service and resolve, escalate, or find the appropriate owner to ensure the highest level of quality.
Drive and own the service management perspective to ensure that business leaders understand the business implications of risks, dependencies, and budgets to enable good business decisions and ensure the long-term value of the service.
Model and foster accountability and morale for the team.

Other:

Embody our Microsoft One culture and values.

Qualifications

Required Qualifications:

High School Diploma or equivalent AND 5+ years’ experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure).
3+ years’ experience in leading a diverse, technical team.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

6+ years enterprise-level experience managing large scale and complex projects/programs AND 6+ years’ experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) AND 6+ years’ experience in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) AND Experience managing budget $1M+.
Bachelor's Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management, or related field.
5+ years’ experience leading diverse, technical workforce or managing global and virtual teams.

Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCP.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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Company Description

Data Center Services Manager Location: Remote, Sydney Australia

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

Sitting in the center of our cloud, the Cloud Infrastructure team is building the infrastructure-as-a-service (IaaS) that is the basis for all services offered by ServiceNow to our enterprise IT customers. We are laser-focused on building an innovative, scalable and feature-rich IaaS for enterprise IT.

We employ the brightest and most forward-thinking cloud infrastructure engineers on the planet. We have offices in Amsterdam, Dublin, London, Kirkland, San Diego, San Francisco, Sydney, Melbourne, Tokyo, Singapore, Santa Clara and many other locations all working as a distributed team.

Come join the Cloud Infrastructure team and make your mark building the industry-leading Enterprise IT Cloud!

Job Description

We are seeking a results-driven Manager to lead our Data Center Services – Operations team. This leadership role will oversee the planning, execution, and continuous improvement of regional data center operations and infrastructure efforts. The ideal candidate is a strategic thinker with deep technical knowledge, proven operational rigor, and exceptional people leadership skills. The expectation is this person will lead from the front, onsite and hands-on will be required

Lead and grow a high-performing regional team of engineers focused on operating and improving our colocation data center footprint.
Develop and execute team roadmaps aligned with company objectives, operational SLAs, and infrastructure growth.
Manage workflow for day-to-day operations
Capacity management, deployment and forecasting
Budgeting and stock management
Hardware break fix knowledge
Site coverage as needed
Facility evaluations
Builds and deployments
Provide technical and managerial oversight across system operations, standards and engineering documentation
Promote a high-performance culture with clear goals, coaching, feedback, and recognition.
Foster collaboration and accountability across remote teams.

d projects

Qualifications

To be considered, the hiring team is after someone with

8+ years in data center operations, infrastructure engineering, or related technical leadership.
4+ years of experience managing teams, including remote or global teams.
Experience managing large-scale colocation environments and vendor relationships.
Proficiency in change management, incident response, capacity planning, and documentation systems.
Strong organizational and analytical skills with a bias for action.
Excellent communication and interpersonal skills across technical and non-technical audiences.
Team management with proven track record of success
Data center build, design, and operations experience.
Deep technical understanding General knowledge of data center facilities and infrastructure including power, HVAC, structured cabling, rack management and security.
Working knowledge of networking/server architecture and hardware.
Process oriented and experienced in process development.
Strong analytical skills with the ability to multi-task several unrelated issues.
Must be able to travel domestically and internationally.
Excellent General documentation skills with particular emphasis on technical processes and standards.
Knowledge and experience in ITIL process methodologies is a plus.
Proven ability to function independently in ambiguous situations with a record of success.
Excellent communication, customer focus, problem solving, conflict management, time management and interpersonal skills required.
Proven ability to lead cross-functional teams in highly-technical, multi- discipline

Additional Information

Work Personas

Equal Opportunity Employer

Accommodations

Export Control Regulations

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About FluidStack

Fluidstack is the AI Cloud Platform. We build GPU supercomputers for top AI labs, governments, and enterprises. Our customers include Mistral, Poolside, Black Forest Labs, Meta, and more.

We hold ourselves and each other to high standards. We expect you to care deeply about the work you do, the products you build, and the experience our customers have in every interaction with us.

You must work hard, take ownership from inception to delivery, and approach every problem with an open mind and a positive attitude. We value effectiveness, competence, and a growth mindset.

About the Role

Join the infrastructure team as a Senior Data Center Operations Engineer. You'll own critical infrastructure that powers AI innovation. This role demands extreme ownership and an automation-first mindset. You'll manage complex data center operations while building tooling that eliminates manual work. Your mission: ensure our GPU supercomputers run flawlessly 24/7 for the world's leading AI labs.

Focus

Own regional data center operations end-to-end. Manage power, cooling, and rack infrastructure across multiple sites.
Develop high-efficiency rack designs. Maximize space and power utilization to save millions in energy and infrastructure costs.
Build automation tools that eliminate routine tasks. Every manual process is an opportunity to code a solution.
Configure and manage global PDU infrastructure. Integrate with monitoring systems to calculate PUE, generate alerts, and create reports.
Lead DCIM implementation and adoption. Track assets across multiple locations, reduce asset retrieval time, and maintain 99.99%+ accuracy.
Drive automation initiatives. Integrate tracking systems with DCIM for real-time asset lifecycle updates.
Design reports and dashboards. Identify rack and power density improvements to drive efficiency and capacity optimization.
Maintain policy and procedure documents. Update SOPs and MOPs for compliance and efficiency.
Utilize ticketing and knowledge base applications. Leverage Jira, and Confluence to manage workflow and documentation.
Document everything. Write clear procedures that enable others to execute flawlessly.

About You

5+ years managing data center operations at scale. Experience with hardware integration, capacity planning, and infrastructure optimization.
Proven track record achieving 99.99%+ accuracy in physical audits across multiple regions and countries.
Experience managing DCIM implementations. You've tracked 100K+ assets and reduced retrieval times by 75%.
Strong vendor management skills. Experience with ITAD relationships, hardware disposals, and generating revenue from e-waste.
Expertise in power infrastructure. Knowledge of PDU configuration, PUE calculations, and energy optimization.
Experience leading large-scale migrations. You've executed 10+ full-cage relocations maintaining continuous service.
Automation mindset. You've integrated RFID tracking with DCIM and improved data accuracy from 80% to 99.999%.
Excellent vendor management skills. You negotiate effectively and hold partners accountable.
Strong technical documentation skills. Experience creating and maintaining SOPs, MOPs, and training materials.
Data-driven approach. You create dashboards and reports that drive infrastructure decisions.
Extreme ownership mentality. You see problems through from identification to resolution.

Nice to have

Experience with GPU infrastructure and high-performance computing environments
Familiarity with AI/ML workloads and their infrastructure requirements
Knowledge of liquid cooling systems for high-density compute
Experience building custom monitoring and automation tools
Background in hyperscale or cloud data center operations

Benefits

Competitive total compensation package (salary + equity).
Retirement or pension plan, in line with local norms.
Health, dental, and vision insurance.
Generous PTO policy, in line with local norms.

Minimum qualifications:

Bachelor's degree in a technical field or equivalent practical experience.
8 years of experience in data center operations or other relevant operational experience in non-DC industries (e.g., power generation, HVAC and refrigeration, industrial manufacturing, military, oil and gas, maritime/marine, chemical cluster, etc.).
5 years of experience managing technical teams and vendors in charge of operating, maintaining, and troubleshooting electrical, mechanical, and controls infrastructure and components.
Ability to act as a working Incident Manager, in on-call rotations, over weekends.

Preferred qualifications:

Experience working in a high-tech, fluid environment along with the ability to work in an ambiguous space.
Experience with vendor and performance based management, focused on achieving customer satisfaction with the ability to set ambitious goals and lead a team towards success.
Excellent data-driven mindset and the ability to use data to draw conclusions and make informed business decisions.
Ability to achieve financial goals and ensure effective, efficient and economic operation of assigned responsibilities.
Ability to communicate in Dutch fluently, to support client relationship management in this region.
Excellent communication and presentation skills.

About the job

The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facility Technicians at Google data centers operate, monitor and support physical facilities conditions. Some duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components). You'll provide daily assistance to senior technicians as you read blueprints/schematics, conduct tours of systems and assess their working order.

You will develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures.

Responsibilities

Lead efforts to perform compliance activities for a data center and analyze compliance results for data centers globally. Ensure regional and global teams are complying with project/schedule guidelines and Google design standards.
Drive efforts to monitor data center systems operations, control site activities to minimize risk, and to ensure effective response to any excursions.
Drive efforts to ensure sites are following facility, maintenance, and standard programs globally while exhibiting strength in improvement to said policies and programs.
Lead the development of strategies to keep operational costs to a minimum, improve efficiency, and reduce environmental impact at a site, along with generating site-level development of programs and initiatives.
Incorporate subject matter expertise and experience to make recommendations for data center design improvements to optimize equipment and operations for next generation data centers.

Drive efforts to monitor data center systems operations, control site activities to minimize risk, and to ensure effective response to any excursions.Drive efforts to monitor data center systems operations, control site activities to minimize risk, and to ensure effective response to any excursions.Drive efforts to monitor data center systems operations, control site activities to minimize risk, and to ensure effective response to any excursions.Drive efforts to ensure sites are following facility, maintenance, and standard programs globally while exhibiting strength in improvement to said policies and programs.Drive efforts to ensure sites are following facility, maintenance, and standard programs globally while exhibiting strength in improvement to said policies and programs.Drive efforts to ensure sites are following facility, maintenance, and standard programs globally while exhibiting strength in improvement to said policies and programs.Lead the development of strategies to keep operational costs to a minimum, improve efficiency, and reduce environmental impact at a site, along with generating site-level development of programs and initiatives.Lead the development of strategies to keep operational costs to a minimum, improve efficiency, and reduce environmental impact at a site, along with generating site-level development of programs and initiatives.Lead the development of strategies to keep operational costs to a minimum, improve efficiency, and reduce environmental impact at a site, along with generating site-level development of programs and initiatives.Incorporate subject matter expertise and experience to make recommendations for data center design improvements to optimize equipment and operations for next generation data centers.Incorporate subject matter expertise and experience to make recommendations for data center design improvements to optimize equipment and operations for next generation data centers.Incorporate subject matter expertise and experience to make recommendations for data center design improvements to optimize equipment and operations for next generation data centers.","hiringOrganization":{"@type":"Organization","name":"Google","sameAs":"https://www.google.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Eemshaven, Netherlands","addressCountry":"The Netherlands","addressRegion":"Europe"}}}},{"@type":"ListItem","position":40,"item":{"@type":"JobPosting","title":"Data Center Operations Analyst (Geneva)","datePosted":"2025-08-06","description":"

Company Description

Job Description

This role is primarily based at our data centre facility in Geneva.

What you get to do in this role:

Prioritize and assign trouble tickets to data center engineers.
Manage the performance of data center operations with varying skills across Switzerland location.
Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics.
Subject matter expert across all aspects in data center operations especially in DCIM integrations.
Ensure all operational KPIs (Key Performance Indicators) and metrics are being measured and met.
Responsible for reporting key metrics to peer teams.
Inspire and guide improvement in team process, technology innovation and automation.
Manage Large Scale Events, Incident management - responsible for communications to executive stakeholders.
Manage and build workflows for data centers operations.
Has a solid understanding of all critical Mechanical & Electrical infrastructure.
Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs (Service Level Agreement).
Maintain the on-call schedule coordinating absence and vacations.
Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience.

Qualifications

To be successful in this role you have:

4+ years of experience in data center operations management
Experience of managing the planning, hardware installation and configuration, optimization, operations, and ongoing maintenance of the computer/data center.
Holistic experience of overseeing systems performance, the monitoring of equipment and the management of vendor relationships.
Experience of capacity planning and continual assessments for DC.
Good knowledge of data center facilities and infrastructure including power, HVAC, structured cabling, rack management and security.
Experience managing vendors in a data center environment.
Strong analytical skills with the ability to multi-task several unrelated issues.
General documentation skills with particular emphasis on technical processes and standards.
Knowledge and experience in ITIL process methodologies a plus.
Proven ability to function in ambiguous situations with a record of success.
Excellent communication, customer focus, problem solving, conflict management, time management and interpersonal skills required.
A deep passion for Sustainability and compliance to support our customers global impact responsibilities .
Some travel would be required--domestically and internationally.

Although data center experience is key, the successful candidate will be self-motivated and positive with a passion for developing new skills.

What you can expect from us:

Along with holidays, we have company-wide designated global well-being days where everyone is off and can spend time doing what matters most.
Good working culture to support the balance you need in both work and life.
Parental leave programs.
Childcare and caregiving benefits.
A learning experience platform built using our own technology, to support your learning and development goals as well as a tuition reimbursement program.
A global, cross-functional mentoring program.
- We also have team building activities, various employee belonging groups, volunteering, and community outreach programs.

Additional Information

Work Personas

Equal Opportunity Employer

Accommodations

Export Control Regulations

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Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Sony Interactive Entertainment is seeking a Senior Data Center Operations Engineer to run the daily operations of its global data centers and POP locations. This role will be deploying, maintaining, and supporting critical infrastructure, including server and network hardware. The ideal candidate will have expertise in hardware deployments, network infrastructure, and data center operations, with experience installing, configuring, and troubleshooting server hardware as well as Juniper and Ciena network equipment.

In this role, you will coordinate data hall build projects of various sizes and write SOW documents to guide contractor execution. You will collaborate with Network and Hardware SREs and the global Data Center Operations team to configure, test, and deliver platforms across Sony’s data centers and POP sites worldwide.

What You’ll Do

Coordinate and lead daily operations across global data centers and POP locations, ensuring infrastructure is deployed, maintained, and optimized.
Deploy, cable, configure, and maintain server and network hardware, including Juniper MX, QFX, SRX, and EX series devices.
Install, commission, and troubleshoot Ciena optical network platforms, performing OTDR and BER testing using an Exfo test set.
Plan and complete large-scale data center build projects, handling power, cooling, cabling, and network deployments while ensuring seamless coordination with contractors.
Develop and coordinate Scope of Work (SOW) documents, outlining project requirements, infrastructure planning, and execution strategies.
Manage structured cabling and vendor coordination, ensuring accurate routing and connectivity from racks to the Main Distribution Frame (MDF).
Work with vendors and contractors to lead all aspects of hardware deliveries, installations, and infrastructure expansions, ensuring projects meet defined timelines and quality standards.
Maintain inventory management and asset tracking, ensuring accurate records of deployed hardware and network components.
Work with Procurement and Engineering teams to manage hardware orders, RMAs, and lifecycle planning.
Troubleshoot and support live production environments, minimizing downtime and ensuring infrastructure reliability.
Follow and carry out Organizational Change processes to ensure smooth transitions during maintenance, upgrades, and capacity expansions.

Who You Are

3-5 years of experience in a live hands-on production data center environment.
3+ years of network engineering experience.
Direct experience in server and network hardware deployment, including Juniper MX, QFX, SRX, and EX series devices with Junos OS configuration.
Deploy, commission and troubleshoot Ciena Waveserver AI platforms.
Solid understanding of network fundamentals and high-capacity deployments, including 10G, 40G, and 100G backhaul turn-ups and working with network carriers.
Proficient in data center infrastructure, including electrical provisioning and distribution planning.
Experienced in writing and completing SOW documents for infrastructure projects.
Highly organized and capable of leading multiple projects simultaneously.
Comfortable working in hands-on environments, including lifting and racking hardware up to 50 lbs unassisted.
Must hold a valid driver’s license for travel between data center locations.
Must hold a valid passport, as domestic and international travel is required.
Up to 30% travel required with this position.

#LI-SF2

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At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.

In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

The estimated base pay range for this role is listed below.$167,100—$250,700 USD

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as an Energy Resource Manager (ERM) with the primary focus at reducing stranded capacity applying optimization techniques of space, power, cooling and network. Being a key member of the local Datacenter Operations team in the deployment planning and optimization of the IT capacity, working closely with Electrical Engineers and Critical Environment Field Service Engineer.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I ERM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. By enabling data center capacity through increased Infrastructure Utilization Effectiveness (IUE) and Power Harvesting (PH), you will lead the retrofit efforts to upgrade legacy datacenters and harvest capacity in our existing fleet. As a group, CO+I is focused on personal and professional development for all employees, offer trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!

Citizenship Verification: This position requires verification of Australian Citizenship to meet federal government security requirements.

100% on-site role

Role based in Melbourne

Responsibilities

As a successful Energy Resource Manager, your success will be measured by:

Data Center Operations

Primary focus in Managing IT Allocation at the Campus/Metro level by collaborating with key stakeholders and ensuring that demands are properly allocated across the IT infrastructure.
Familiarize with the Data Center design and manage the IT resources by performing virtual failure analysis and develop a master allocation plan to drive the operationalization of the customer capacity.
Ensure compliance with data center business units and service-level policies.
Engage with appropriate teams and resources to execute tasks or projects.
Manage programs associated with the area of responsibility.
Demonstrate conscientiousness on cost adheres to budget requirements; keep costs reasonable and contribute to staying within budget.
Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns.
Participate in Root Cause Analysis (RCA) process as appropriate.
Raise risks to the IT capacity allocation and planning. Identify power stranding and contractual inconsistencies (leased spaces).
Ensure that the critical environment information is properly entered and maintained (tooling).
Lead programs and projects through leadership forums aligning scope, schedule, and cost that align to our OKRs.

Service Delivery

Manage the assigned projects or programs to meet service delivery objectives and escalate to appropriate stakeholders to remove obstacles.
Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly.
Proactively review schedules and avoid conflicts when possible. Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions.
Manage relationships with vendors and suppliers to ensure that all expectations are clarified, understood, documented, and met.

Data Center Work Environment

Share best practices; assist others in learning role, process, procedures.
Collaborate and engage with Subject Matter Experts (SMEs) across CO+I and engineering groups to gain program / project insights.
Leverage and synthesize these insights to develop and operationalize solutions that mitigate our customer gaps.
Provide mentorship across data centers for specific expertise.
Seek training opportunities that meet the interest of the business as well as own career goals and objectives.
Suggest ways of reducing risk of performing maintenance; work with others to accommodate scheduling needs.
Suggest improvements in implementation based on depth of understanding.
Contribute to a positive team environment by learning and adopting best practices.
Contribute constructively during team meetings and in cross-discipline collaborations within the service team.
Recognize priority of team success over individual achievement.
Collaborate and negotiate effectively with others and seek guidance from management to identify delegates to deliver results.

Ownership

In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner.

Other

Embody our Microsoft One culture and values.

Qualifications

Qualifications

Required Qualifications:

High School Diploma or equivalent AND 3+ years’ experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale OR equivalent experience

While not required, we also look for the following Preferred Qualifications:

2+ years’ experience in Critical Environment infrastructure (e.g., UPS, PDUs, Generators, AHU/CFM, ability to read and interpret electrical one-line diagrams and working with IT infrastructure modifications (e.g., Cable trays, Fiber Runners, HACs and IT equipment).
1+ years’ experience in IT Critical Space and understanding of IT Allocation (e.g., Diverse Cluster density, quanta, patterns)

Background Check Requirements:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Citizenship Verification: This position requires verification of Australian Citizenship to meet federal government security requirements.
NV1/2, PV Clearance Assessment: This position may require an enhanced background check conducted through the Australian Government Security Vetting Agency.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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Minimum qualifications:

Bachelor's degree or equivalent practical experience.
8 years of experience in critical facilities management, including facility, technical and team management.
Experience managing mission critical facilities portfolio.
Experience as a Facilities Manager or Chief Engineer within a critical facility.

Preferred qualifications:

Master's degree in Engineering, or a related field.
Experience collaborating with other business units to meet company goals and standards.
Knowledge of electrical and mechanical systems in a data center environment.
Excellent people management and leadership skills, with the ability to influence at all levels.

About the job

In this role, you will develop creative approaches to reducing operational costs while improving overall data center efficiency. You will ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly In emergency situations or abnormal conditions. You will manage data center performance issues and outages to minimize the recovery time from failures.

Responsibilities

Plan and execute campus operational budgets, expense forecasting and manage established budgets.
Set strategy and plan deployments across multiple sites.
Lead efforts to integrate Google-wide strategy and execution with internal and external business partners.
Create strategy for cost effective operations, focused on total cost of ownership.
Demonstrate critical thinking and innovation in approaching traditional data center and emergent challenges.

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
8 years of experience in critical facilities management, including facility, technical and team management.
Experience managing mission critical facilities portfolio.
Experience as a Facilities Manager or Chief Engineer within a critical facility.

Preferred qualifications:

Master's degree in Engineering, or a related field.
Experience collaborating with other business units to meet company goals and standards.
Knowledge of electrical and mechanical systems in a data center environment.
Excellent people management and leadership skills, with the ability to influence at all levels.

About the job

In this role, you will develop creative approaches to reduce operational costs while improving overall data center efficiency. You will ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly in emergency situations or abnormal conditions. You will manage data center performance issues and outages to minimize the recovery time from failures.

Responsibilities

Plan and execute campus operational budgets, expense forecasting, and manage established budgets.
Set strategy and plan deployments across multiple sites.
Lead efforts to integrate Google-wide strategy and execution with internal and external business partners.
Create strategy for cost effective operations, focused on total cost of ownership.
Demonstrate critical thinking and innovation in approaching traditional data center and emergent challenges.

Job Description:

The Data Center Operations Technician I is a 24x7x365, market-based position responsible for providing physical and Level II technical support to Flexential customers and resources. A solid understanding of Facilities infrastructure, Windows operating systems, PC troubleshooting and management applications. Data Center Operations Technician I's must be able to demonstrate the ability to represent Flexential both professionally and technically during interactions with customers and internal resources in a calm and professional manner.

Key Responsibilities and Essential Job Functions:

Provide timely resolution and/or escalation of Facility and customer issues.
Maintain a professional attitude and conduct while in the performance of the data center duties.
Troubleshoot and document technical issues using Flexential ticketing system.
Follow Flexential Support and Data Center policies, processes, and procedures.
Provide local access and escort for vendors and carriers.
Perform remote hands work for internal and external customers.
Flexibility to support 24 / 7 operations with ability to work any shift in a 24x7x365 environment.
Assist and/or complete physical and logical installations of Flexential services.
Maintain cleanliness of the Data Center and surrounding supporting areas.
Perform Facilities Rounds and escalate pertinent information.
Process all in and out bound shipping/receiving for Customer and Flexential Deliveries.
Operate and Manage Badge Access Security System.
Assist Critical Infrastructure Manager (CIM) on an as needed basis.
Work with local mgmt. to maintain cabling and general usage item inventory levels.
Perform other duties as required and assigned.

Required Qualifications:

Passion for providing a great customer experience
Understanding of Windows and Microsoft Operating systems
Must be a self-starter and motivated
Excellent verbal and written communications skills
Strong attention to detail, making and keeping commitments and meeting deadlines
Prefer 1 year of experience working within an IT Support environment
AA, BS, or High School Diploma
Network +, Security + and / or CCNA desired
Microsoft MCP or MCSA preferred

Physical Requirements:

Ability to climb ladders and work aloft
Ability to work in cold temperature environments
Ability to maneuver pallet jacks and lift heavy objects
Ability to pull and install cabling

Base Pay Range: Hourly salary range offered for this position is estimated to be $19.00 - $21.50. However, the actual pay range depends on each candidate’s experience, location, and qualifications.

#LI-Onsite

Flexential participates in the E-Verify program. Please click here for more information.

This position has the following safety hazards:

☒ Electrical

☒ Ergonomics

☒ Climb ladders

☒ Mechanical lift

☒ Noise

☒ Temperature Extremes

☒ Trip/Fall

Not meeting every single requirement? No problem! We are looking for candidates who possess unique skills that set them apart from the rest. If you're enthusiastic about this role and believe you have the skills and abilities that would make you successful, don't hesitate to apply today!

Benefits of working at Flexential:
•   Medical, Telehealth, Dental and Vision
•   401(k)
•   Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
•   Life and AD&D
•   Short Term and Long-Term disability
•   Flex Paid Time Off (PTO)
•   Leave of Absence
•   Employee Assistance Program
•   Wellness Program
•   Rewards and Recognition Program

Benefits are subject to change at the Company's discretion.

EEO Statement: Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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Minimum qualifications:

Bachelor's degree in a technical field or equivalent practical experience.
8 years of experience in data center operations or other relevant operational experience in regulated environments/industries.
5 years of experience managing technical teams and vendors in charge of operating, maintaining, and troubleshooting electrical, mechanical, and controls infrastructure and components.

Preferred qualifications:

Master's degree in a related Engineering field.
Knowledge of electrical and mechanical systems in a data center environment.
Excellent people management and leadership skills, with the ability to influence at all levels.

About the job

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a creative, team-oriented group of engineers committed to building and operating powerful data centers.

The US base salary range for this full-time position is $129,000-$189,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.The US base salary range for this full-time position is $129,000-$189,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

Lead efforts to perform compliance activities for a data center and analyze compliance results for data centers globally. Ensure regional and global teams are complying with project/schedule guidelines and Google design standards.
Drive efforts to monitor data center systems operations, control site activities to minimize risk, and to ensure effective response to any excursions.
Drive efforts to ensure sites are following facility, maintenance, and standard programs globally while exhibiting strength in improvement to said policies and programs.
Lead the development of strategies to keep operational costs to a minimum, improve efficiency, and reduce environmental impact at a site, along with driving site-level development of programs and initiatives.
Incorporate subject matter expertise and experience to make recommendations for data center design improvements to optimize equipment and operations for next generation data centers.

Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

The Data Center Operations Specialist provides technical support of Global Relay’s mission critical data center facilities, server environments and related infrastructure. This includes specification, installation, and testing of server and storage systems and peripherals within established standards, as well as development and maintenance of data center support systems such as automated system provisioning, asset tracking, space planning, cable management, equipment monitoring and maintenance. These activities require timely troubleshooting of hardware, including servers, storage, electrical and mechanical systems, use of monitoring application software and operating systems to monitor, diagnose and resolve unique, non-recurring problems. These responsibilities require independent and team-based analyses, initiative and good judgment, communication and problem solving with work performed with little supervision.

Your job:

Assist operations staff with the installation, configuration and ongoing usability of servers, storage systems, peripheral equipment and software.
Work with vendor support contacts to resolve technical problems with computer, mechanical and electrical equipment and related software.
Interact with numerous computer platforms in a multi-layered client/server environment.
Create and maintain a well-organized list of inventory of all equipment and parts, as well as software licenses and maintenance agreements.
Create and maintain detailed documentation on usage procedures and policies.
Recommend and perform upgrades on systems to ensure longevity.
Assess functional needs to determine specifications for purchases.
Assist in maintaining mechanical systems that are required to support the facility.
Perform asset tracking and space provisioning tasks as part of equipment deployments.
Receiving, unpacking, assembling, racking and cabling of servers, storage systems and related components.
Ensure facility is maintained to highest standards possible to ensure 100% uptime is achieved.
Maintaining service logs and records for electrical and mechanical equipment.
Perform routine test procedures on redundant mechanical and electrical systems to ensure operational availability.
Escort and supervise mechanical and electrical contractors when performing maintenance and repair work to ensure work does not jeopardize system availability.
Assist in periodic security reviews and audits to ensure facility is always secure.
Perform rotating shift coverage to meet all support needs.
Will be involved in shift work, including night shifts and emergency coverage.
On-call coverage to provide additional support outside of regular business hours.

About you:

Post-secondary degree or diploma in Computer Science and/or experience in supporting servers and data center needs within a mission critical environment.
A good understanding of Microsoft Windows server and Linux environments as well as some Solaris knowledge an asset.
Require excellent English verbal and written communication skills.
Demonstrated knowledge of electrical power distribution systems and how they are used in a data center.
Familiarity with large Generators and their operation an asset.
Familiarity with mechanical equipment systems (CRAC, CRAH, evaporative cooling) an asset.
Experience working in a mission critical data center facility.
Excellent judgement skills in making critical decisions.
Ability to lift and move large and awkward equipment safely.
Working knowledge of VMware virtualization both on the server and client side an asset.
Demonstrated knowledge of a large variety of server hardware configurations, able to assemble and repair server equipment.
Demonstrated ability to work both collaboratively in a team environment as well as independently in an effective and organized manner in a complex and challenging environment.
Comfortable working under pressure in a fast-paced environment.
Strong organization skill and initiatives.
Resourcefulness in problem solving abilities.
Excellent cable management skills required.

Working conditions:

Must be available after hours and / or weekends for emergency related work, service impacting incident resolution, or maintenance that is required during maintenance windows (outside of regular business hours).

Physical requirements:

Must be able to work with heavy equipment.

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it’s flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

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Requisition ID: 19196

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking

Summary

Reporting to the Senior Manager, Data Center Operations, the Data Center/NOC (Network Operations and Control) Support Technician is responsible for monitoring and maintaining the health and performance of our data center and network infrastructure.

Under limited supervision, interprets and performs complex analysis of the IT performance environment. This role involves real-time monitoring, preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment to ensure optimum operation and uptime.

The student intern will work daily scheduled hours based on the department’s needs, with a minimum requirement of 15 hours and up to 40 hours per week maximum.

What You'll Do

Provide comprehensive technical support services to clients. Interface with both internal and external SRP customers and for external support and escalations.
Perform diagnostic tasks and interprets codes/logs to determine the cause of IT systems problems.
Troubleshoot and resolve hardware, software, and network issues. Respond to user concerns by helping with their problems and/or procedures, answering questions and/or escalating calls and tickets to the appropriate support group.
Support the installation of new equipment \"rack and stack,\" cabling, and configuration.
Assist customers by responding to smart-hands service ticket requests.
Decommission and remove end of life IT equipment.
Help with cage and cabinet audits and diagrams.
Provide detailed status updates to customer tickets and sales orders.
Maintain/record data center activities, inventory, maintenance tasks, and incidents.
Ensure all systems of the data center environment function optimally and report issues or anomalies.
Ship, receive, log, and distribute packages within the Data Centers.
Schedule and oversee vendors within the Data Centers.
Adhere to company policies, procedures, and data center standards, ensuring a secure and compliant environment, including NERC policies and procedures.
Handle other duties and projects as assigned.

What It Takes To Succeed

Must be able to work any assigned shift in a 24/7/365 environment including weekends and holidays; must be flexible with changing shifts as needed.
Ability to drive to multiple SRP locations within Arizona.
Able to safely lift and move a minimum of fifty (50) pounds.
Problem-solving skills, attention to detail, and the ability to troubleshoot under pressure are crucial for addressing issues and maintaining smooth operations.
Demonstrated ability to work collaboratively in a team environment
Demonstrated ability to organize a diverse workload, work independently, and complete work accurately and within deadlines
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent time management skills with a proven ability to meet deadlines.
Ability to prioritize tasks and to delegate them when appropriate.

Education

\nCollege level coursework (100+) from an accredited institution will be evaluated on an individual basis according to the skill/level to determine if applicable to the position by management.

Hybrid Workplace

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.

Drug/Alcohol Policy Statement

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

Equal Opportunity Employer Statement

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

Work Authorization

All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

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Job Description:

Key Responsibilities and Essential Job Functions:

Provide timely resolution and/or escalation of Facility and customer issues
Maintain a professional attitude and conduct while in the performance of the data center duties
Troubleshoot and document technical issues using Flexential ticketing system
Follow Flexential Support and Data Center policies, processes, and procedures
Provide local access and escort for vendors and carriers
Perform remote hands work for internal and external customers
Flexibility to support 24 / 7 operations with ability to work any shift in a 24x7x365 environment
Assist and/or complete physical and logical installations of Flexential services
Maintain cleanliness of the Data Center and surrounding supporting areas
Perform Facilities Rounds and escalate pertinent information
Process all in and out bound shipping/receiving for Customer and Flexential Deliveries
Operate and Manage Badge Access Security System
Assist Critical Infrastructure Manager (CIM) on an as needed basis
Work with local mgmt. to maintain cabling and general usage item inventory levels
Perform other duties as required and assigned

Required Qualifications:

Passion for providing a great customer experience
Understanding of Windows and Microsoft Operating systems
Must be a self-starter and motivated
Excellent verbal and written communications skills
Strong attention to detail, making and keeping commitments and meeting deadlines
Prefer 1 year of experience working within an IT Support environment
AA, BS, or High School Diploma
Network +, Security + and / or CCNA desired
Microsoft MCP or MCSA preferred

Physical Requirements:

Ability to climb ladders and work aloft
Ability to work in cold temperature environments
Ability to maneuver pallet jacks and lift heavy objects
Ability to pull and install cabling

Base Pay Range: Hourly salary range offered for this position is estimated to be $19.50 - $21.00. However, the actual pay range depends on each candidate’s experience, location, and qualifications.

#LI-Onsite

Flexential participates in the E-Verify program. Please click here for more information.

This position has the following safety hazards:

☒ Electrical

☒ Ergonomics

☒ Climb ladders

☒ Mechanical lift

☒ Noise

☒ Temperature Extremes

☒ Trip/Fall

Benefits are subject to change at the Company's discretion.

","hiringOrganization":{"@type":"Organization","name":"Flexential","sameAs":"https://www.flexential.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"MN - Chaska, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":50,"item":{"@type":"JobPosting","title":"Senior Manager- Data Center Operations","datePosted":"2025-08-29","description":"

Your day at NTT DATA
The Senior Manager, Critical Facilities Operations and Maintenance is a senior management role, responsible for the operational integrity, commissioning and regulatory compliance of the electrical power, mechanical, monitoring and control systems, and the processes that maximize customer uptime in the most cost-effective way for a highly available, concurrently maintainable, fault tolerant Enterprise Class Data Center. This role interacts with employees, vendors, partners, contractors, and clients.

This senior management role is accountable for leading cross functional teams, fostering a collaborative and innovative team culture focused on achieving operational excellence.

Key responsibilities:

Provides applied electrical, mechanical, integrated control and water chemistry technical expertise for the entire data center.
Coordinates the activities of contractors and consultants for daily operations and critical maintenance (UPS systems, generators, switchgear, and chiller maintenance).
Ensures relevant teams works effectively to achieve required goals/objectives.
Directly interfaces with Construction management team, contractors, and consultants for all phased data center construction commissioning, including integration and testing of new systems while maintaining critical systems online.
Works with relevant teams to track and complete an aggressive preventive and predicative maintenance schedule for critical maintenance and system commissioning.
Ensures data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, improving overall efficiency and driving cost reduction.
Conducts training with the relevant operations/maintenance teams on equipment, relevant procedures/processes and manages and maintains all training documentation.
Manages systems to avoid unplanned, customer-impacting outages.
Directly manages data floor and back of house electrical loading and capacity, including client installations and database systems.
Participates in rotational on-call schedule to respond to emergency situations at the data center.
Provides site leadership, implements training, and acts as both a coach and mentor to site employees.
May require late night work approximately once every other week to meet critical maintenance windows and scheduling.
Performs other duties as assigned by leadership.

To thrive in this role, you need to have:

Extended knowledge of current NFPA Electrical, Fire and Life Safety and building codes.
Extended knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25 and compliance issues.
Extended knowledge in industrial safety best practices (that is, lockout/tag out, arc flash protection, OSHA and state regulations).
Extended familiarity with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems.
Excellent customer service skills coupled with excellent verbal and written communications skills.
Must be detail oriented, organized, flexible and ability to handle multiple priorities simultaneously within a fast-paced environment.
Extended proficiency with MS Office Suite (Word, Excel, PowerPoint, Project).

Extended hands-on experience installing, maintaining and troubleshooting large commercial and industrial mechanical & electrical systems including:

O 12kV switchgear
O 480/277 and 208/120 volt electrical generation and distribution systems
O Diesel powered AC generator plants up to 3MW
O Static UPS systems
O Static switches
O PLC and relay logic controls
O Power monitoring systems
O Data center power distribution and management systems
Extended demonstrated technical ability and innovative thinking cross functionally, including integrated systems and IT.
Extended background in mechanical, electrical systems design review, layout, installation, operations, including ability to read and interpret electrical and mechanical one lines.
Extended ability to conduct power system capacity, safety and code compliance assessments.
Extended ability to train the Critical Facilities Staff on systems and procedures.
Ability to logically analyze and solve problems.
Displays analytical thinking, problem solving, and commitment to quality.

Academic qualifications and certifications:

Bachelor’s degree or equivalent in Engineering or similar field required.

Required experience:

Extended experience in data center and/or critical facilities.
Extended experience managing and motivating critical facilities operations and maintenance teams/function

Workplace type:

On-site Working

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