Crum & Forster Company Overview

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.

For more information about Crum & Forster, please visit our website: www.cfins.com.

Job Description

The Premium Auditor is responsible for conducting audits of policyholder records to ensure accurate calculation of insurance premiums, and assisting in the servicing of these audits after processed. Key responsibilities include, but are not limited to the following:

What you will do:

Gather and verify data from insureds and brokers to assess the accuracy of their reported exposures, classifications, and premiums by engaging with policyholders, brokers, or agents to obtain necessary information.
Analyze policy information, exposures, and financial data to determine the appropriate premium amount based on S&S underwriting guidelines and industry regulations.
Conduct detailed premium audits on both non-admitted and admitted policies for various lines of insurance within S&S. These audits involve a detailed review of policies, policyholder records, payroll data, financial statements, and other relevant documents.
Prepare comprehensive audit reports and maintain accurate records of audit activities.
Stay current with guidelines and rules set by NCCI, various state test bureaus, and ISO.
Communicate detailed premium audit findings with insureds, brokers, and underwriters.
Review and handle premium audit disputes, including determining the merit of disputes and the appropriate action based on that determination. This includes completing re-audits if necessary and notifying the agent and/or policyholder of the results.
Serve as a resource for brokers, insureds, financial operations, legal collections, and underwriting with audit or classification questions.
Update internal policy admin systems and on-line audit database with final exposures, rates and class codes.
Keep the manager informed verbally and in writing of activities and problems within assigned area of responsibility; refer matters beyond limits of authority and expertise to manager for direction.
Provide one-on-one training to Operations staff, both onshore and offshore, as needed. Serve as a mentor to junior audit analysts by providing guidance and sharing knowledge to enhance their skills and knowledge.
Performs all other duties and special projects as assigned

Contribute to the Crum & Forster team environment and continuous improvement philosophy:

Communicate and collaborate with other departments within the corporation to answer questions, resolve issues, and identify ways to streamline processes.

What you will bring to C&F:

Education equivalent to graduation from college, including courses in accounting and business, or the equivalent in related work experience.
3+ years as a Premium Audit professional demonstrating a working knowledge of premium accounting methods and procedures.
Demonstrates a working knowledge of policy contract, company/regulatory manual rules and state bureau audit requirements.
Proficiency in computer systems.
Experience working with company underwriters as well as agents concerning coverages and basis of premium.
Must be able to travel as required (5-10%)
CPCU, APA or CIPA desirable but not required.

Key Competencies:

Communication: Must be able to prepare clear audits, explanations and communicate audit results to customers and underwriting staff.
Teamwork: Engages and aligns with others for the benefit of the team and company.
Organization: Completes audits, reviews and other tasks in a timely manner.
Analytical/Problem Solving: Provides recommendations to policyholders and must be able to resolve problems.
Customer Focus: Provides quality/timely service to internal and external customers
Business Knowledge: Stays current on company policies and regulatory requirements.

Additionally, the successful candidate will be highly motivated with a positive outlook, possess a service mentality, and have the ability to multi-task in a fast paced environment.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

What C&F will bring to you

Competitive compensation package
Generous 401K employer match
Employee Stock Purchase plan with employer matching
Generous Paid Time Off
Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
A dynamic, ambitious, fun and exciting work environment
We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

If you require special accommodations, please let us know. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know. Belonging at C&F, is a mindset. It’s about fostering a culture of inclusion and connection, where everyone feels valued, heard, and empowered to thrive and where our social impact efforts help strengthen the communities where we live and work.

For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $52,200.00 to a maximum of $65,000.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

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