To enable Energy Systems to achieve its strategic ambitions and become future fit, we need leaders who drive business operations to meet customers’ expectations while also continuously improving the way we work. Region Northern Europe is therefore seeking a Key Account Manager to further develop long-term relationships with Northern European financiers that are active in the DNV markets acting, be top-of-mind to materialize on this transaction-driven type of work, working technology and location agnostic to increase our market inception globally and remain / become THE ‘go-to’ market (/commercial light), technical, ESG and cyber security partner in transactions.

The Key Account Manager is responsible for EQT and an account portfolio of financiers, the so called Cluster of Northern Europe financiers, and is reporting into the Market Area Manager, and is part of the Customer Relations & Sales unit. Since the customers in the cluster are Northern Europe based, the location of the vacancy is preferably Arnhem, Hamburg or Oslo or elsewhere in the Northern Europe region. The role gives customers a strong voice within the organization, challenges the internal organization on customer centricity and provides input for customer policy and strategy. You will have a focus on these customers, driving sales and managing customer relations successfully. For developing targeted Key Account campaigns, you will collaborate closely with Marketing, Communication & Public Affairs. Last but not least, you will contribute to building sales competencies and strive for a high-performing and collaborative culture.

Primary Tasks Of This Role:

Drive sales, through strategic business development and market positioning, actively managing sales pipeline growth and increasing order intake for defined key customer(s). Strong influence on project pricing, resourcing, bid quality review across SA’s and regions.
Monitor and manage the sales funnel, from sales qualified leads to won opportunities.
Seek key customer insight (e.g. on strategic direction) and market insight, including evolving services of competitors.
Actively participate in key industry events, conferences and the DNV organized breakfast events to enhance market positioning, expand professional networks, promote DNV’s current and upcoming services, and provide valuable insights back to DNV.
Optimize the customer experience measured in the CSRI score.
Develop and manage a key account strategy to optimize the customer experience and DNV business with customers, for cross- and up-selling activities across BAs, BUs, and services.
Set up and lead a key account team to stimulate and ensure collaboration and communication across relevant departments, in order to optimize customer experience and sales.
Foster relevant internal and external networks; identify, build and strengthen relevant customer relationships.
Manage and develop new and existing frame agreements, in collaboration with the Service Areas and the Bid Support Team.
Act as a project sponsor for key projects, monitor delivery of projects/services to ensure high-quality and consistency, participate in cross-sector opportunities.
Support the Regional Leadership Team in strategy and decision-making.

As our Key Account Manager on our team, you'll collaborate with skilled, passionate colleagues in a dynamic, international setting. Each day brings exciting challenges and opportunities to work with diverse topics, projects and clients. You will have flexibility to shape your role and make a real impact on the team and on our business. Additionele benefits on offer:

Healthy work/life balance combined with 38 hours work week.
Hybrid working model, 3 days office – 2 days home office.
Opportunities for personal growth: based on your experience, we will create a plan together with you for your personal development for the next years. We will do this through our 70-20-10 philosophy: 70% learning on the job, 20% coaching and 10% formal training.

DEFAULT DEI STATEMENT: DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

Position Qualifications:

Educated to at least Bachelor degree level.
Several years’ experience of working at a senior level in a relevant industry and sector with a strong commercial mindset.
Knowledge of market dynamics and key drivers.
Competent business development skills and ability to build strong relationships with customers.
Good understanding of the competitive landscape and key players in the market.
Ability to work within all Northern Europe locations. (International) travel requirement: 10-20%.
Knowledge of market dynamics and key drivers.
Competent business development skills and ability to build strong relationships with customers.
Good understanding of the competitive landscape and key players in the market.
Ability to work within all Northern Europe locations. (International) travel requirement: 10-20%.

Personal Qualities:

Strong sales mindset and excellent at building customer relationships.
Effective communication skills with the ability to influence.
Fluency in English is required.
Flexible, adaptable, and skilled in coaching and influencing.
Create trust through reliable delivery and strong and stable relationships with customers.
Contribute to a trusting, collaborative and social environment.
Promote a diverse and inclusive culture, respect and understand cultural diversity and ability to communicate and connect with people at different levels.
Demonstrate foresight – know what is happening in the market, how will it impact us and what we need to do to adapt to it.
Positive and proactive attitude, with a solution-oriented mindset.
Self-motivated, resilient and able to cope with work pressure.
Cultivate a broad and diverse network.

Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.

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