Antenna Group is a leading international content, media and entertainment organization, owning and operating a diverse portfolio of global media assets across a variety of platforms: Television, Pay TV, OTT, Radio, Cinema Exhibition, Digital, Music, Publishing and Education, throughout Europe, North America and Australia. Antenna Group is currently seeking, to cover the following position:

Help Desk / Support Officer

About The Role

We are seeking a Help Desk / Support Officer to provide technical support to company employees.

Responsibilities

Provide first-level contact and problem resolution for all users with hardware, software and applications problems
Solve problems on Windows OS, Mac OS, and iOS, platforms
Troubleshoot issues and alter configuration on networking equipment (switches, Wi-Fi access points).
User advanced troubleshooting skills

Requirements

A minimum of 1-2 years of experience in an IT support role
Bachelor’s degree or Diploma in Computer Science, Information Technology, or a related field
Proficiency in supporting Windows, Mac, and iOS
Fluency in English
Experience with Active Directory and Exchange on the cloud
Basic knowledge of networking principles and troubleshooting
UniFi networks administration is a plus
Proficient user of new Technologies
Ability to meet daily deadlines under stressful conditions
Ability to deal effectively multiple tasks simultaneously
High ethical standards, fitting with the Values of Antenna Group

Benefits

Competitive remuneration package
Health and Life Insurance Plan
Friendly and challenging working environment

After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.

The selected candidates will be invited to attend an initial interview and be informed about further steps. Please note that obtaining references might be part of the selection process.

All applications are considered as strictly confidential.

Fresh Jobs

Help Desk / Support Officer