{"@context":"https://schema.org","@type":"ItemList","name":"Guest Service Agent Jobs - Find Latest Vacancies","description":"Explore the latest Guest Service Agent jobs available. Apply now to start your career in hospitality. Find top job opportunities in the hospitality industry.","itemListElement":[{"@type":"ListItem","position":1,"item":{"@type":"JobPosting","title":"Front Desk Guest Service Agent On-Call","datePosted":"2025-09-19","description":"

Description

San Diego Mission Bay Resort is a sprawling 357-room resort, boasting multiple dining options, a beautiful renovated pool, a kids pool, astonishing Bay views, fire pits and so much more. We are excited to welcome a new Front Desk Agent to our Mission Bay Family.

The Job:

As a Front Desk Guest Service Agent you will have the opportunity to meet and interact with people from all over the world! Our Front Desk Agents proudly showcase our hotel, amenities and surroundings. The Front Desk Agent is a highly visible role in which you directly impact the guests stay and have the ability to create memories that will last a lifetime! We are seeking a reliable, professional, and customer-focused Front Desk Guest Service Agent with the flexibility to work all shifts, including overnight shifts as a Night Auditor. The ideal candidate will play a key role in ensuring a positive guest experience, handling day-to-day front desk operations, and performing nightly audits with accuracy and efficiency.

You:

To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving. This role as Front Desk Agent requires skills such as patience, empathy and a desire to take care of others.

The Offer:

In return, you are rewarded with a competitive compensation package, incentive opportunities, free lunch, free parking, On-Demand Pay (your Pay before Payday) and travel discounts at partner Noble House Hotels around the country!! The rate of pay for the Front Desk Agent is $25.00 per hour. This is an On-Call position.

Our Culture:

People who best fit our culture are hard-working, reliable team players with a passion for hospitality. We look for candidates with a 'can do' attitude and a willingness to learn. We let our personalities shine and we like to have fun. The Mission Bay Resort Hotel is part of Noble House Hotels & Resorts: a curated collection of 23+ unique hotels around the Americas, distinctly unique in location and soul.

At Mission Bay Resort, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Requirements

Refined verbal and written communication skills
Strong computer skills
Strong attention to detail
Positive attitude
Experience taking care of guests in a fast-paced environment
Flexible schedule availability (Days, Swings,Overnights, weekends and holidays)
Resolve Guest complaints promptly and effectively
Previous front desk experience is plus
Hotel experience is plus
Ability to stand for long periods

","hiringOrganization":{"@type":"Organization","name":"San Diego Mission Bay Resort","sameAs":"https://www.missionbayresort.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Diego, CA, US","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":2,"item":{"@type":"JobPosting","title":"Guest Service Agent (Part Time)","datePosted":"2025-09-19","description":"

The Company:

Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.
Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.
With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.
At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

Activities:

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for our guests.
Register guests and assign rooms, accommodating special requests whenever possible.
Complete pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Process guest check-outs.
Post and file all charges to guest, master, and city ledger accounts.
Work closely with all hotel departments to improve service delivery and efficiency.
Use proper telephone etiquette.
Coordinate guestroom maintenance work with the engineering and maintenance division.
Report any unusual occurrences or requests to the manager or supervisor.
Know all safety and emergency procedures, is aware of accident prevention policies.
Ensure the work environment is tidy and well organized at all times (lobby).
Adhere to all health and safety guidelines and standards.

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Competencies We Are Seeking:

Excellent communication skills in English
Must be able to speak, read, write, and understand the primary language(s) used in the workplace
Excellent organizational, interpersonal and administration skills
Proficient or familiar with computerized systems
Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
Present a high degree of professional work ethic and image
High school graduate or equivalent
Availability to work day, evening and night shifts any day of the week including weekends and holidays

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.

","hiringOrganization":{"@type":"Organization","name":"InnVest Hotels","sameAs":"https://innvesthotels.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Winnipeg, Manitoba, Canada","addressCountry":"Canada","addressRegion":"North America"}}}},{"@type":"ListItem","position":3,"item":{"@type":"JobPosting","title":"Bilingual Guest Service Agent ( Part-Time )","datePosted":"2025-09-19","description":"

Company Description

Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Guest Services Agent.

What is in it for you:

Wonderful company culture - our colleagues are at the heart of all that we do
Food & Beverage discount of 50% in our restaurants
Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Full rate of pay of $23.86/hour

Job Description

Reporting to the Front Desk Manager and Guest Services Manager, responsibilities and essential job functions include but are not limited to the following:

Provide outstanding service to our internal and external guests
Assist with tour check-ins and greet the tour guide and groups when required
Generate reports for other departments in the hotel
Key member of crisis & emergency team
Register and checkout hotel guests
Act as an ambassador of Fairmont Château Laurier
Greet, check in and settle guest accounts while ensuring all service standards are followed
Assist Leadership in performing daily duties
Available evenings, weekends and holidays
Available to work overnight shift, when required
Follow all safety policies
Other duties as assigned

Qualifications

Fluent in both official languages (English and French) is a requirement
Previous Front Desk Agent experience in a similar environment
Excellent verbal and written skills
Must have the ability to handle cash effectively and accurately
Computer literate with exposure to Opera, Property Manager and Delphi, Word and Excel is preferable
Active listener, self-starter
Able to make decisions and take initiative
Ability to type 40 words per minute
Positive and pleasant attitude
Able to work alone
Strong team player
Detail oriented
Must be able to work in a very busy environment

Additional Information

Physical Aspects of Position (included but not limited to):

Standing during entire shift

Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

","hiringOrganization":{"@type":"Organization","name":"Accor","sameAs":"https://www.accor.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Ottawa, ON, Canada","addressCountry":"Canada","addressRegion":"North America"}}}},{"@type":"ListItem","position":4,"item":{"@type":"JobPosting","title":"Guest Service Agent - The Ritz-Carlton, Bangkok","datePosted":"2025-09-19","description":"

Position Summary

\n\n

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

\n\n

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

\n\n

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

\n\n\n\n\n\n\n\n \n\n

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Company Description

At Mövenpick BDMS Wellness Resort Bangkok, we offer a perfect harmony of comfort and recuperation for guests seeking a restful escape while still in the heart of Bangkok, one of Asia’s most popular city destinations.

All rooms are designed with space in mind, offering private balcony access and featuring wellness equipment such as sleep therapy speakers and yoga mats. Guests can indulge in culinary delights that are health-focused yet utterly delicious at the resort’s various outlets.

A welcoming outdoor pool, set amidst stunning surroundings, encourages guests to linger and unwind.

Job Description

Assist guests with check in and checkout, as well as other cashiering duties
Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary
Welcome guests on arrival, register and issue room keys according to departmental standards and procedures
Ensure that members consistently receive all benefits and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival
Liaise closely with other relevant departments to ensure that guests requests and needs are met
Update and maintain repeat guest history system
Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue
Handle guests’ complaints and comments tactfully and efficiently
Handling guests’ mails, messages, and answering of phone calls
Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed
Be vigilant in regard to in-house credit matters and act upon any discrepancies
Alert Security or Duty Manager of suspicious looking person(s)

Qualifications

Diploma in Tourism / Hospitality Management
Minimum 1 year of relevant experience
Excellent reading, writing and oral proficiency in English language
Ability to speak other languages and basic understanding of Thai languages will be an advantage
Service oriented with an eye for details
Self-motivated and energetic
Must be well - presented and professionally groomed at all times

Additional Information

Employee benefit card offering discounted rates at Accor hotels worldwide.
Develop your talent through Accor’s learning programs.
Opportunity to grow within your property and across the world!
Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

","hiringOrganization":{"@type":"Organization","name":"Accor","sameAs":"https://www.accor.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mövenpick BDMS Wellness Resort Bangkok, Bangkok, Thailand","addressCountry":"Thailand","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":6,"item":{"@type":"JobPosting","title":"Concierge Agent, The Westin Resort Costa Navarino (2026)","datePosted":"2025-09-19","description":"

Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino and Mandarin Oriental at Navarino Bay. In the coming years, more upscale branded hotels will be added to our portfolio, both in Messinia and Athens.

Navarino Dunes Costa Navarino facilities include 766 bedroom units award winning Anazoe Spa, a 4,000m2 spa & thalassotherapy center, four multi-awarded, signature golf courses, over 20 fine dining venues, 5,000 m2 House of Events and a wide range of sports, such as the “Mouratoglou Tennis Center”, Bayern Munich football academy, Navarino Outdoor and many more.

W Costa Navarino, exclusively for adults and young adults over 12 years old, offers 226 stylish rooms, 2 bedroom suites and 3 bedroom villas with infinity private pools, staged in the Bay of Navarino with stunning Ionian Sea views, The Watersports Center, The Away Spa and gym with a heated 25m-long lap pool, including the new Navarino Agora, an open marketplace with retail, street food, open-air cinema and exciting programming throughout the day and night.

The Westin Resort Costa Navarino, is seeking a Concierge Agent to make an impact on this job. The successful candidate will provide exceptional service and a memorable experience to our guests.

Responsibilities

Recommend guests all emblematic places to explore.
Fulfill all guests’ aspirations and exceed their expectations.
Minimize and resolve issues with style, grace and sincerity.
Follow up every activity to ensure total fulfillment.
Recommend unique places to guests and make reservations such as for restaurants, private yacht cruises, golf lessons.
Deliver exceptional, authentic service.
Provide check in, check out assistance when needed.
Become an expert of local history, traditions and culture.
Create guests’ memorable experiences.
Run communication and recording of complaints; deal with complaints on first level.
Be thoroughly conversant with all room types, décor and outlook.

Requirements

Hold a Hospitality degree.
At least 2 years of experience within the hospitality industry in Front Office Position. FO experience in a 5-star hotel preferred
Have proper communication etiquette (both written and spoken) with internal and external guests.
Speak, write and converse freely in both Greek and English. Knowledge of German and/or Russian/or French language will be an advantage.
Be a person with enviable customer service skills.
Possess strong computer skills and knowledge of Opera software
Have impeccable cooperation, attention to detail, inspiration, and organizational skills
Have the ability to prioritize and multitask
Ability to handle confidential information.
Be a great communicator who allures guests from all over the world.
Have unflappable temperament and professional integrity
Be an inspiring team player
Be able to act proactively and constantly find creative solutions in every guest encounter

Benefits

Competitive compensation package
On going training opportunities
Accommodation in the vicinity of Navarino Dunes (for non Messinians)
Meals within the premises
Private Medical Plan
Use of Navarino Dunes Facilities, according to the relevant policies

","hiringOrganization":{"@type":"Organization","name":"Costa Navarino","sameAs":"https://www.costanavarino.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pilos, Peloponnese Region, Greece","addressCountry":"Greece","addressRegion":"Europe"}}}},{"@type":"ListItem","position":7,"item":{"@type":"JobPosting","title":"Guest Service Agent","datePosted":"2025-09-19","description":"Starting pay $15.50 per hour! Employee Discount! Quarterly Bonus!

Property Location:

3303 Campster Drive - Cape Girardeau, Missouri 63701

You Belong At Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement - Company-matched 401(k)
Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

What You Will Do:

Serve as the happy, helpful face of our hotel to guests entering and departing our front door.

Ensure exceptional, positive experiences for our diverse team members and guests.

Assist guests in a friendly, efficient, courteous, and professional manner.
Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.
Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What We Expect Of You:

With your can-do spirit and unique personality, you will shine at Drury Hotels.

We seek friendly, highly organized communicators and multitaskers with these qualifications.

Warm and friendly manner in relating to and interacting with the public
Demonstrated attention to detail while handling multiple tasks simultaneously
Familiarity with handling money, making change, and using office machines in day-to-day activities
Ability to speak and receive direction (written and verbal direction) in English
Willingness and ability to work alone as scheduled
Night and weekend availability are required

Rise. Shine. Work Happy.

Hiring Immediately!

","hiringOrganization":{"@type":"Organization","name":"Drury Hotels","sameAs":"https://www.druryhotels.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"US MO Cape Girardeau DIS Cape Girardeau, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":8,"item":{"@type":"JobPosting","title":"Guest Experience Agent, The Westin Resort Costa Navarino (2026)","datePosted":"2025-09-19","description":"

The Westin Resort is looking for a Guest Experience Agent. The selected candidate will play a crucial role in ensuring a seamless arrival process by warmly greeting guests and creating memorable first and last impressions. They will provide personalized services, escorting guests to their rooms and managing any complaints that arise during their stay, with a strong emphasis on prioritizing guest satisfaction. Additionally, the candidate will arrange amenities for special occasions and efficiently promote all resort facilities, enhancing the overall guest experience.

Responsibilities

Welcome/farewell guests. Provide guests with all necessary information regarding the Resort and provide accurate information about local attractions and services.
Check VIP status of each reservation. Escort guests to the rooms.
Making the necessary arrangements for guest celebrations, creating WOW moments.
Effectively manage and record guest complaints and follow up to ensure proper resolution was offered. Liaise with other departments to inform/ follow up regarding any guest problems and/or complaints.
Prepare list of VIPs and send to main gate, also placing an alert in OPERA to greet them accordingly.
Perform morning rounds at breakfast areas, greeting the guests and assist in case of special requests.
Actively promote the online reputation of the hotel by encouraging guests to post reviews on social media.
Follow all H&S rules, hotel policies, SOPs and Brand Standards at all times.
Attend all trainings and seminars provided by the company and continuously remain updated for all trends and market news

Requirements

Minimum of 1 year of experience in the hospitality industry, preferably with Front Office experience in a five-star hotel
Associate's degree (IEK) or a two-year technical certificate
Proven ability to deliver exceptional and memorable service
Skilled in managing challenging and high-pressure situations while working under supervision
Proficient in operating hotel systems and various software programs (strong computer skills)
Capable of fostering effective relationships with both internal and external stakeholders
Fluent in Greek and English, with strong written and verbal communication skills
Excellent customer service and communication abilities
Committed to maintaining company brand standards, policies, and standard operating procedures (SOPs)
Demonstrates flexibility, adaptability, and professionalism in email communication

Benefits

Competitive compensation package
On going training opportunities
Accommodation in the vicinity of Navarino Dunes (for non Messinians)
Meals within the premises
Private Medical Plan
Use of Navarino Dunes Facilities, according to the relevant policies

","hiringOrganization":{"@type":"Organization","name":"Costa Navarino","sameAs":"https://www.costanavarino.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pilos, Peloponnese Region, Greece","addressCountry":"Greece","addressRegion":"Europe"}}}},{"@type":"ListItem","position":9,"item":{"@type":"JobPosting","title":"Guest Experience Coordinator, The Westin Resort Costa Navarino (2026)","datePosted":"2025-09-19","description":"

The Westin Resort Costa Navarino is looking for a Guest Experience Coordinator. The selected candidate will play a vital role in ensuring exceptional guest service through the organization and management of special requests and VIP arrangements. Primarily working from the back office, this role involves overseeing guest communications, managing special occasions, and coordinating with various departments to deliver seamless experiences. The ideal candidate will be detail-oriented, proactive, and highly organized, with a strong passion for creating personalized and memorable experiences for guests.

Responsibilities

Handle all incoming guest requests, with a focus on special occasions (e.g., anniversaries, birthdays) and VIP arrangements, ensuring each detail is met with high standards.
Review the daily arrival report and make sure the welcome amenities and guest preferences or other requests are in place.
Arrange and oversee all VIP amenities, special decorations, and custom guest requirements, maintaining an organized and timely schedule for daily arrangements.
Make personal contact with the guests at least once a day during their stay or depending on the guest needs.
Maintain up-to-date records of all guest requests, ensuring the front-line team is fully briefed and aware of all arrangements and preferences.
Liaise with departments (e.g., Food & Beverage, Housekeeping, Concierge) to guarantee all aspects of the guest experience are flawlessly executed.
Keep meticulous records of guest preferences, feedback, and requests, updating the system with relevant guest profile information to support personalization efforts.
Suggest enhancements to the guest experience process based on feedback and observations to continuously elevate the quality of service.

Requirements

Minimum of 1 year of experience in the hospitality industry, preferably with Front Office experience in a five-star hotel
Possession of a degree in Hospitality
Excellent communication skills to engage and attract guests from diverse backgrounds
Demonstrates a calm demeanor and professional integrity in all interactions
An inspiring team player who fosters a collaborative work environment
Fluent in Greek and English, with additional proficiency in German, Russian, or French considered a plus
Proficient in computer skills and knowledgeable in PMS software systems
Exceptional attention to detail, organizational skills, and a strong ability to collaborate effectively
Capable of prioritizing tasks and managing multiple responsibilities simultaneously
A people-oriented individual with outstanding customer service skills
Exemplifies proper communication etiquette, both written and verbal, with internal and external guests

Benefits

Competitive compensation package
On going training opportunities
Accommodation in the vicinity of Navarino Dunes (for non Messinians)
Meals within the premises
Private Medical Plan
Use of Navarino Dunes Facilities, according to the relevant policies

","hiringOrganization":{"@type":"Organization","name":"Costa Navarino","sameAs":"https://www.costanavarino.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pilos, Peloponnese Region, Greece","addressCountry":"Greece","addressRegion":"Europe"}}}},{"@type":"ListItem","position":10,"item":{"@type":"JobPosting","title":"Bellman, The Westin Resort Costa Navarino (2026)","datePosted":"2025-09-19","description":"

The Westin Resort Costa Navarino, is seeking a Bellman to make an impact on this job. The successful candidate is primarily responsible for welcoming all guests to the hotel as well as bidding them farewell. The Bellman escorts guests to and from their accommodations, orienting them with the features of the property and their accommodations, assisting the guest in any way to make them feel more comfortable and welcome to the hotel.

Responsibilities

Welcome guests as per brand standards and direct them to Reception area.
Load and unload luggage from vehicles and deliver it to rooms. Offer valet services.
Ensure guests’ luggage security in his care and safely store them and provide guest with a receipt.
Answer guest questions; escalate guest issues to a supervisor.
Be aware of daily functions, events, VIP and group arrivals.
Escort guests to rooms; provide all necessary room information.
Report any issues from guests, groups, as well as technical issues spotted around the resort.
Ensure that all equipment is well maintained & in good operational condition.
Actively promote the online reputation of the hotel by encouraging guests to post reviews on social media.
Transfer guests with golf buggy within the resort upon request.
Follow all H&S rules, hotel policies, SOPs, and Brand Standards at all times.
Attend all trainings and seminars provided by the company and continuously remain updated for all trends and market news

Requirements

High school Diploma
1 year of experience preferred
Excellent knowledge of English & local language. Additional language is considered an asset
Excellent knowledge of Opera PMS / MS Office is preferred
Excellent knowledge of Marriott Bonvoy loyalty program is considered is considered an asset
Excellent knowledge of Marriott platforms is considered an asset

Benefits

Competitive compensation package
On going training opportunities
Accommodation in the vicinity of Navarino Dunes (for non Messinians)
Meals within the premises
Private Medical Plan
Use of Navarino Dunes Facilities, according to the relevant policies

","hiringOrganization":{"@type":"Organization","name":"Costa Navarino","sameAs":"https://www.costanavarino.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pilos, Peloponnese Region, Greece","addressCountry":"Greece","addressRegion":"Europe"}}}},{"@type":"ListItem","position":11,"item":{"@type":"JobPosting","title":"Front Office Coordinator, The Westin Resort Costa Navarino (2026)","datePosted":"2025-09-19","description":"

The Westin Resort Costa Navarino is looking for a Front Office Coordinator. The selected candidate will ensure smooth Front Desk Operations with administrative tasks and support the overall efficiency of Front Office.

Responsibilities

Facilitate communication between departments and guests via email and phone calls.
Manage orders for office supplies.
Handle HR documentation, including roster changes, daily scans, and lunch plans as needed.
Conduct daily checks of guest arrivals and report any issues to the Team Leader.
Monitor flight schedules and promptly inform Front Office Management of any delays or changes, while maintaining accurate records for company data.
Review and update guest requirements on the Marriott Global Source (MGS) platform for the Front Office Team.
Coordinate guest comments logged in Opera and communicate relevant feedback to Supervisors.
Prepare and provide necessary reports to Supervisors.
Ensure the Front Office is consistently well-equipped to meet operational needs.

Requirements

Minimum of 2 years of experience in the hospitality industry, with Front Office experience in a 5-star hotel preferred.
Possess a degree in Hospitality.
Demonstrate exceptional customer service skills.
Exhibit strong communication etiquette, both written and verbal, with internal and external guests.
Fluent in Greek and English, with proficiency in German, Russian, or French considered a plus.
Strong computer skills and familiarity with Opera software.
Display excellent collaboration, attention to detail, creativity, and organizational abilities.
Capable of prioritizing tasks and managing multiple responsibilities effectively.
Outstanding communicator, able to engage and charm guests from diverse backgrounds.
Maintain a calm demeanor and uphold professional integrity at all times.
Be an inspiring team player who fosters a positive work environment.
Proactively seek creative solutions in every guest interaction.
Ability to handle confidential information with discretion.

Benefits

Competitive compensation package
On going training opportunities
Accommodation in the vicinity of Navarino Dunes (for non Messinians)
Meals within the premises
Private Medical Plan
Use of Navarino Dunes Facilities, according to the relevant policies

","hiringOrganization":{"@type":"Organization","name":"Costa Navarino","sameAs":"https://www.costanavarino.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pilos, Peloponnese Region, Greece","addressCountry":"Greece","addressRegion":"Europe"}}}},{"@type":"ListItem","position":12,"item":{"@type":"JobPosting","title":"Guest Service Agent, The Westin Resort Costa Navarino (2026)","datePosted":"2025-09-19","description":"

The Westin Resort Costa Navarino, is seeking a Guest Service Agent to make an impact on this job. The successful candidate will provide exceptional service and a memorable experience to our guests.

Responsibilities

Provide excellent guest service by discovering all our guests needs and acting on these needs proactively, effectively and promptly.
Maintain a professional and high-quality service-oriented environment.
Maintain working relationships and communicate with all departments.
Set up and maintain a high level of personal service and guest recognition.
Welcome guests and resolve any possible problem / complaint quickly and courteously.
Upsell the running Marriott programs and try to maximize revenue for the hotel.
Must perform check in, check out duties and receive payments for guests.

Requirements

Bachelor in businss Tourism or Hotel Management Degree
At least 2 years of experience within the hospitality industry in Front Office Agent position. FO experience in a 5-star hotel preferred
Be a person with enviable customer service skills.
Hold a Hospitality degree.
Speak, write and converse freely in both Greek and English. Knowledge of German and/or Russian/or French language will be an advantage.
Possess strong computer skills and knowledge of Opera software
Have impeccable cooperation, attention to detail, inspiration, and organizational skills.
Be able to act proactively and constantly find creative solutions in every guest encounter.
Have the ability to prioritize and multitask
Ability to handle confidential information.
Be a great communicator who allures guests from all over the world.
Have unflappable temperament and professional integrity.
Be an inspiring team player.
Have proper communication etiquette (both written and spoken) with internal and external guests.

Benefits

Competitive compensation package
On going training opportunities
Accommodation in the vicinity of Navarino Dunes (for non Messinians)
Meals within the premises
Private Medical Plan
Use of Navarino Dunes Facilities, according to the relevant policies

","hiringOrganization":{"@type":"Organization","name":"Costa Navarino","sameAs":"https://www.costanavarino.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pilos, Peloponnese Region, Greece","addressCountry":"Greece","addressRegion":"Europe"}}}},{"@type":"ListItem","position":13,"item":{"@type":"JobPosting","title":"Guest Service Agent (Ranch Host)","datePosted":"2025-09-18","description":"

Company Description

Embark on a dynamic role as a Guest Service Agent, where your passion for hospitality and impeccable customer service will shine. As the welcoming face of our establishment, you will ensure every guest enjoys a seamless and memorable stay, providing personalized assistance and exceeding expectations at every touchpoint.

Job Description

Welcome guests upon arrival, facilitate efficient check-in processes, provide room keys, and ensure accurate and timely check-out procedures.
Address guest inquiries, concerns, and requests promptly and professionally, offering information about hotel services, local attractions, and amenities.
Manage room reservations, confirm guest details, and assist in room assignments, ensuring accuracy and alignment with guest preferences.
Handle and resolve guest issues, complaints, or challenges, finding effective and timely solutions to enhance overall satisfaction.
Serve as a communication hub between guests and various hotel departments, ensuring smooth coordination of services and maintaining accurate records of guest interactions.
Hourly Rate : $23

Qualifications

1 year in a similar role
Strong interpersonal and communication skills
Ability to handle multiple tasks efficiently
Familiarity with hotel management systems and basic computer skill

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

","hiringOrganization":{"@type":"Organization","name":"Auberge Resorts","sameAs":"https://aubergeresorts.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Napa, CA, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":14,"item":{"@type":"JobPosting","title":"Overnight Guest Service Agent- Full Time","datePosted":"2025-09-18","description":"

Why We'Re Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We'Re Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'Ll Do

The Guest Service Agent (Overnight) is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.

Some Of Your Responsibilities Include:

Review arrivals noting special requests, blocking rooms as needed.
Check in and out hotel guests in a confident, professional and friendly manner.
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
Follow established key control policy.
Ensure proper credit policies are followed.
Submit all lost & found articles accompanied by a completed lost & found report.
Familiar with all fire and emergency procedures.
Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
Verify credit limit report.
Monitor room availability throughout shift.
Review daily the selling status of the hotel using yield management system.
Attend department meeting once a month.
Able to communicate via telephone and/or radio with other departments.

What You Bring

Previous experience in a Front Desk or customer-facing role is helpful!
High school diploma or general education degree (GED) required.
Knowledgeable of immediate area, services, attractions, and events.
Flexible schedule, able to work overnights, weekends and holidays.
Work well under pressure, taking care of many arrivals and departures within a short period of time.
Familiar with hotel systems and operations, and the ability to enter in information accurately is helpful!

\n\n

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

The hourly pay for this role is $19.00.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

\n\n

Be Yourself. Lead Yourself. Make it Count.

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As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.

What's your passion? Whether you're into knitting, kite flying or karaoke, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.

Your Day To Day:

The Guest Service Agent is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. To deliver a great guest experience – a Guest Service Agent will check in and out guests efficiently, and make sure they have all they need for a great stay.

Some of your main role responsibilities are:

Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and also returning guests
Check guests in, issue room keys, provide information on hotel services and room location
Ensure required identification is taken from guests at check-in in line with local legislative requirements
Answer phones in a prompt and courteous manner
Up-sell rooms where possible to maximize hotel revenue
Answer, record and process all guest calls, messages, requests, preferences, questions or concerns
Check guests out, including resolving any late or disputed charges
Accurately process all cash and credit card transactions using established procedures
Issue, control and release guest safe-deposit boxes in line with hotel procedure
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
Take action to solve guest problems/complaints using appropriate service recovery guidelines
Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behaviour to the supervisor or manager on duty
May routinely book guest reservations for individuals and/or groups that are requested either by
phone or from within the hotel; process cancellations, revisions, and information updates on changes
Work as part of a team and communicate with other departments as per hotel procedures to ensure
excellent quality and service
To have a full working knowledge of the IHG Rewards and Ambassador programs and its benefits taking every opportunity to enroll new members.
To be fully involved in IHG Rewards and ICA enrolments and achieving targeted Up-Selling Revenue
Ensure that all charges are correctly posted to the guests bills following the standard procedures.
Comply in maintaining security of information relating to customers and colleagues in the hotel.
Comply with discretionary information keeping
Align self with the company values, mission and desired behaviors.
Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene, Security and Fire Life Safety as well as emergency and evacuation procedures
Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager.

Ideally, you'll have some or all of the following competencies and experience we're looking for:

High School diploma /Secondary qualification or equivalent.
One year front desk/guest service experience strongly preferred.
Proficiency in Opera is preferred but not essential.
Fluency in English, Russian and other languages preferred.

In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to Belong.

So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking \"Apply Online\".

We are an equal opportunity employer.

\n\nAt IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?","hiringOrganization":{"@type":"Organization","name":"IHG","sameAs":"https://www.ihg.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"United Arab Emirates","addressCountry":"United Arab Emirates","addressRegion":"Middle East"}}}},{"@type":"ListItem","position":16,"item":{"@type":"JobPosting","title":"Guest Service Agent","datePosted":"2025-09-18","description":"

Position Summary

\n\n

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

\n\n\n\n\n\n\n\n \n\n

Be Empowered.

Begin: Personalised onboarding program & staff accommodation subject to availability to support your start
Belong: A family-like and diverse team from various nations, with flat hierarchies and different areas of expertise, where people support each other and learn from one another
Become: Wide range of internal & external training opportunities, individual development plans, excellent career prospects, and transfer options to our sister hotels
Be connected: Numerous employee events and team-building activities to strengthen our “Team Spirit”
Be honored: Holiday and Christmas bonuses, discounted parking, travel cost subsidies, appreciation rewards, employee referral program, discounted stays and F&B discounts at over 9,400 Marriott hotels worldwide
Be well: Various wellbeing and (mental) health offerings, Serve360 initiatives, healthy meals in our staff restaurant, and many opportunities for social engagement

Be You.

At our dual-brand hotel “Sheraton & Marriott Frankfurt Airport Hotel,” two premium brands come together to form one employer! You’ve found your passion for guest service and event hospitality? Then join us as Guest Service Agent – Banquet Reception (m/f/d) and become part of our Banquet and Events Team. Two brands – endless possibilities!

Your Key Responsibilities Include:

Welcome and host our event and conference guests
Ensure guest satisfaction throughout the banquet and event areas
Fulfill individual guest requests during events
Act as the primary contact person for organizers regarding last-minute changes and communicate them to the banquet team
Create menu cards and signage for events
Deliver exceptional service experiences together with the team

Be Able.

Eagerness to grow, learn, and be part of a family-like and ambitious team
Calm and confident even in high-pressure situations or with special guest requests
Hospitality mindset is key – whether you're experienced or just starting out
Strong communication skills in German and English; additional languages are a plus

Be Connected.

We’re excited to hear from you!
Once your application reaches us, we’ll get back to you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive culture that puts people first. We are committed to non-discrimination on any protected basis, such as disability, origin, religion, sexual orientation or any other basis covered by applicable law.

#Li-Ar2

Company Description

NH Collection Maldives is a private island in the Gaafu Dhaalu Atoll. Shaped like a seashell, with lagoon surrounding, it is incomparable in beauty, and hidden away from the worries of the world.
Time on the island flows through sunny days and starlit nights, with moments that are captivating, distinctive and harmonious. Indulge all your senses, feel the place, and feel extraordinary.

Job Description

The key responsibilities for this position are:

To ensure that every guest who stays with NH Collection leaves with once in a lifetime experience with us.
To anticipate all our guest's needs and handle their inquiries in a helpful and attentive manner.
To represent with the best knowledge of NH Collection and local surroundings to persuade the best and most accurate information to our guests.
To take personal responsibility for the service and attitude with which our guest service is delivered and to ensure it is up to the utmost standards at all times.
To handle guest complaints and solve the issues that may occur elevate the issues to superiors based on the demand and make sure to keep a record of every glitch and service recovery.
To walk and talk three steps ahead of all our guest needs and desires which they may need during their holiday with NH Collection.
Prepare and distribute the daily event of guest arrival and Departure list always a day ahead to ensure all the operational departments are ready to welcome our guests with spotless service from every department.
Always send out the guest profile history of preferences and stay details for all the returning guests the day before arrival.
Take personal responsibility for organizing and arranging all the guest activities of our VVIPs and superior room categories.
Support and coordinate with the guest service team to run the daily operation smoothly and spotless.
Train and buddy up with your new team members when assigned by your superiors, and control the training materials and store them correctly.
To keep the guest history, preference, billing, and profile up to date and error-free.
Help and assist with the in-room dining team and attend to the villa when the guests order food through in-room dining.

Qualifications

• Excellent communication skills
• Fluency in English
• Minimum 1 year experience
• A friendly and outgoing behaviour
• Proactive, resourceful and able to work independently
• Has strong decision making abilities

Additional Information

#Feeltheextraordinary #Minorismore #Passionpoweredgrowth

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Casuarina Santai Resort are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Hourly Rates (Excluding Super):

Monday - Friday: $32.31
Saturday: $38.78
Sunday: $45.24

Qualifications

Successful Candidates Will Have:

Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Generous Leave: Parental and birthday leave.
Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Company Description

Job Description

Oaks Queenstown Shores Resort is looking for a full-time Night Guest Service Agent who is passionate about hospitality and thrives on creating memorable guest experiences. If you pride yourself on delivering service with warmth, professionalism, and a personal touch, we’d love to hear from you.

From the moment guests arrive, your welcoming presence will make them feel right at home. You’ll play a vital role in guiding them through their stay; from smooth check-ins and check-outs to sharing local tips on attractions and eateries, leaving a lasting impression with your superb customer service and positive energy.

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shifts Details:

3 x 10-hour shifts
Minimum 30 hours per week
Shift times: 8.15pm to 6.45am (subject to change)

Qualifications

To be successful in this role, you will possess the following qualifications and attributes:

Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Generous Leave: Parental and birthday leave.
Wellness Boost: EAP and tailored wellness support.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Company Description

Job Description

Oaks Mackay Rivermarque Hotel are looking for a part time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.
Hourly rates (excluding super):
Monday - Friday: $26.70 per hour
Saturday: $33.38 per hour
Sunday: $40.05 per hour

Qualifications

Successful Candidates Will Have:

Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Generous Leave: Parental and birthday leave.
Wellness Boost: EAP and tailored wellness support.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Company Description

Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Set in the heart of elevated and unique locations, each Limelight hotel is carefully designed with distinctive design and purposeful functionality, created to evoke a sense of place and a point of view.

Current locations include across Colorado in Aspen, Snowmass, Denver, and Boulder (just opened fall 2025); Ketchum, Idaho; Mammoth, California (coming by the end of 2025); and Charleston, South Carolina (coming in 2028).

For more information, visit www.limelighthotels.com or follow @limelighthotel on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.

Job Description

Position Summary
\nThe Guest Service Agent drives guests to and from various local locations per requests from various hotel departments. This position assists and supports the front desk as needed. This position reports to the Front Office Manager.

Job Posting Deadline
Applications for this position will be accepted until September 28, 2025.
Essential Job Functions/Key Responsibilities
• Pick up and deliver guests to various local locations as scheduled by the Front Desk
• Familiarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guests
• Know about all daily hotel functions, locations, and times for appropriate guest direction
• Maintain constant communication with Front Desk for itinerary changes and guest requests
• Check inside and out of vehicles for cleanliness
• Clean inside and outside of vehicles when needed
• Check all essential fluids including oil and brake fluid and check the tire pressure
• Report any problems with the vehicles to Front Office Manager
• Follow baggage tagging procedures and ski storage procedures
• Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areas
• Maintain a high standard of cleanliness in the Lobby and Luggage storeroom
• Fill out vehicle maintenance checklists as directed
• Report all accidents accurately filling out incident reports immediately
• Assist Front Desk in locating lost baggage through airlines and guest services desk at airport
• Other duties as assigned

Qualifications

Education & Experience Requirements
• Must be over 18 years of age
• A valid driver’s license is required
• High School Diploma or high school equivalent preferred
• One year of guest/ customer service skills preferred
Knowledge, Skills & Abilities
• Knowledge of hotel fire and safety procedures. Assist in emergency and security procedures as directed by management
• Knowledge of product or service (example retail product, food & beverage products)
• Knowledge of company policies and procedures
• Proficiency in communicating clearly both verbally and in writing to team members and customers
• Ability to work in collaboration with others to achieve team goals
• Assist in emergency and security procedures as directed by management
• Ability to maintain the cleanliness of work area
• Ability to engage with customers in a positive and helpful manner
• Ability to always drive safely

Additional Information

Work Environment & Physical Demands
\n•   Ability to reach, crouch, kneel, see, hear, sit, drive a shuttle/car for extended periods of time; squat, kneel and bend
\n•   Regularly work/drive in adverse weather conditions. Frequently drive in bright sunlight and at night. Exposure to noises that cause distraction and may be required to walk on slippery and uneven surfaces
\n•   Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Job Benefits
This position is classified as a seasonal full-time or part-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass
• Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster

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Position Summary

\n\n

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.

\n\n

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

\n\n

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

\n\n\n\n\n\n\n\n \n\n

Company Description

Job Description

Elysia Wellness Retreat located in the heart of the Hunter Valley, is seeking enthusiastic Casual Guest Service Agents to join our welcoming team. Be the first point of contact for our guests and help deliver exceptional, wellness-focused experiences.

About The Role

As a Guest Service Agent, you’ll provide friendly, professional service at the front desk, assisting with check-ins, check-outs, and guest enquiries. You’ll play a key role in creating memorable experiences in a serene retreat environment.

Key Responsibilities

Greet and welcome guests with warmth and professionalism
Manage check-ins, check-outs, and reservations
Provide information and assistance to enhance guest experience
Maintain presentation and organisation of the front desk area
Support the team in smooth daily operations

Qualifications

What We’re Looking For

Previous experience in hospitality or customer service (preferred)
Strong communication skills and professional presentation
Positive, friendly, and approachable attitude
Flexibility to work casual shifts, including weekends and evenings
Passion for wellness and guest service

Additional Information

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Generous Leave: Parental and birthday leave.
Wellness Boost: EAP and tailored wellness support

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Company Description

Job Description

About The Role

Key Responsibilities

Greet and welcome guests with warmth and professionalism
Manage check-ins, check-outs, and reservations
Provide information and assistance to enhance guest experience
Maintain presentation and organisation of the front desk area
Support the team in smooth daily operations

Qualifications

What We’re Looking For

Previous experience in hospitality or customer service (preferred)
Strong communication skills and professional presentation
Positive, friendly, and approachable attitude
Flexibility to work casual shifts, including weekends and evenings
Passion for wellness and guest service

Additional Information

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Generous Leave: Parental and birthday leave.
Wellness Boost: EAP and tailored wellness support

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Company Description

Job Description

About The Role

Key Responsibilities

Greet and welcome guests with warmth and professionalism
Manage check-ins, check-outs, and reservations
Provide information and assistance to enhance guest experience
Maintain presentation and organisation of the front desk area
Support the team in smooth daily operations

Qualifications

What We’re Looking For

Previous experience in hospitality or customer service (preferred)
Strong communication skills and professional presentation
Positive, friendly, and approachable attitude
Flexibility to work casual shifts, including weekends and evenings
Passion for wellness and guest service

Additional Information

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Generous Leave: Parental and birthday leave.
Wellness Boost: EAP and tailored wellness support

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Company Description

Job Description

About The Role

Key Responsibilities

Greet and welcome guests with warmth and professionalism
Manage check-ins, check-outs, and reservations
Provide information and assistance to enhance guest experience
Maintain presentation and organisation of the front desk area
Support the team in smooth daily operations

Qualifications

What We’re Looking For

Previous experience in hospitality or customer service (preferred)
Strong communication skills and professional presentation
Positive, friendly, and approachable attitude
Flexibility to work casual shifts, including weekends and evenings
Passion for wellness and guest service

Additional Information

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Generous Leave: Parental and birthday leave.
Wellness Boost: EAP and tailored wellness support

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Company Description

Job Description

Avani Melbourne Box Hill Residences is seeking enthusiastic Part-Time Guest Service Agent to join our team. Be the welcoming face of our modern hotel and deliver outstanding guest experiences in a professional and friendly environment.

About The Role

As a Guest Service Agent, you’ll be the first point of contact for our guests, assisting with check-ins, check-outs, and guest enquiries. You’ll play a key role in creating memorable stays and ensuring each guest feels valued.

Key Responsibilities

Greet and welcome guests with warmth and professionalism
Manage check-ins, check-outs, and reservations efficiently
Provide information and assistance to enhance the guest experience
Maintain presentation and cleanliness of the front desk area
Work collaboratively with the team to ensure smooth operations

Qualifications

What We’re Looking For

Previous experience in hospitality or customer service (preferred)
Excellent communication and interpersonal skills
Professional presentation and positive attitude
Flexibility to work part-time shifts, including weekends and evenings
Ability to multitask and work in a fast-paced environment

Additional Information

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Generous Leave: Parental and birthday leave.
Wellness Boost: EAP and tailored wellness support

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Job Description Summary

The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.

Job Description

Duties And Responsibilities:

Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Responsible to maintain the security of cash, credit card transactions, and guest information.
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.
Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing.
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.
Issue, control and release guest safe-deposit boxes.
Comply with federal, state and local laws regarding health, safety, and alcohol services.
Perform other duties as assigned.
Will need to be able to work night audit shifts.

Qualifications And Requirements:

High School diploma or equivalent required.
One year of previous hotel experience, or retail customer service preferred.
Previous background from the extended stay industry preferred.
Ability to speak, read, and write fluent English; other languages beneficial.
Professional verbal and written communication skills.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.
Problem solving, reasoning, motivating, organizational and training abilities preferred.
Experience with Microsoft Office and Opera systems preferred.
Will be required to obtain a ServSafe certification.
May be required to obtain a TIPS certification.
Valid driver’s license required.
Frequently standing up, bending, climbing, kneeling, and moving about the facility.
Carrying, lifting or pulling items weighing up to 50 pounds.
Frequently handling objects and equipment.
Standing for extended periods of time.
Will be required to work mornings, evening, weekends, and holidays.

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

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Company Description

\"Why work for Accor?
\nWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
\nBy joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
\nDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\"

Company Description

Located in prestigious Rittenhouse Square, the AAA rated 4-diamond Sofitel – Philadelphia, boasts 306 beautifully appointed guestrooms, featuring Lanvin amenities, dream bedding and a luxurious atmosphere. We will be your personal culinary connoisseurs, offering our classic, French inspired menu, made from the freshest ingredients harvested directly from our rooftop garden. Enjoy our signature hand-crafted cocktails in Liberté Lounge, the “in-place” to gather and mingle for Philly’s finest clientele.

Our team of highly trained Ambassadors are at your service, ready to provide a magnifique and memorable experience.

Joie de Vivre is in our DNA, and we are seeking like-minded individuals to join our team!

Job Description

First impressions are lasting impressions!
We are seeking a warm, service-minded professional to join the dynamic Guest Services team as a Front Desk Agent.

Front Desk Agent/Guest Service

What’S In It For You:

Unlimited career development opportunities, both nationally and internationally. The sky is your limit!
Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential
Give back through our Corporate Social Responsibility activities and local community based philanthropy.

What You Will Be Doing:

Welcome all guests in a luxury environment, completing both check-in and checkout procedures and creating a warm farewell to the departing guests.
Handling incoming phone calls to the hotel including In-house guest requests.
Enrolling guests in our ALL Accor frequent guest program.
Handling all guest inquiries and requests, as well as providing hand-tailored experiences to ensure a memorable stay.
Candidate should be able to deliver luxury service, be efficient, empowered and cordial.
Responsible for a cash bank and following all cash handling procedures.
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.

Qualifications

Your Experience And Skills Include:

Previous experience with Opera Cloud a plus or a comparable property management system (PMS).
Must have experience working with computers, specifically Word, Excel and messaging.
Qualified candidate will be detail-oriented, organized and willing to go above and beyond to deliver luxury service.
Minimum 1-year experience in similar position in a luxury setting or hotel school degree.
Must be flexible with days and hours.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

","hiringOrganization":{"@type":"Organization","name":"Accor","sameAs":"https://www.accor.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Philadelphia, PA, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":31,"item":{"@type":"JobPosting","title":"Guest Service Agent","datePosted":"2025-09-16","description":"

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for our guests.
Register guests and assign rooms, accommodating special requests whenever possible.
Complete pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Process guest check-outs.
Post and file all charges to guest, master, and city ledger accounts.
Work closely with all hotel departments to improve service delivery and efficiency.
Use proper telephone etiquette.
Coordinate guestroom maintenance work with the engineering and maintenance division.
Report any unusual occurrences or requests to the manager or supervisor.
Know all safety and emergency procedures, is aware of accident prevention policies.
Ensure the work environment is tidy and well organized at all times (lobby).
Adhere to all health and safety guidelines and standards.

\n","hiringOrganization":{"@type":"Organization","name":"InnVest Hotels","sameAs":"https://innvesthotels.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Prince Albert, Saskatchewan, Canada","addressCountry":"Canada","addressRegion":"North America"}}}},{"@type":"ListItem","position":32,"item":{"@type":"JobPosting","title":"Guest Service Agent (Valet) - Limelight Boulder","datePosted":"2025-09-16","description":"

Company Description

Job Description

The pay range for this position is $19.00 to $22.80 per hour; actual pay will be dependent on budget and experience.

Job Posting Deadline
Applications for this position will be accepted until September 28, 2025.
Essential Job Functions/Key Responsibilities
• Pick up and deliver guests to various local locations as scheduled by the Front Desk
• Familiarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guests
• Know about all daily hotel functions, locations, and times for appropriate guest direction
• Maintain constant communication with Front Desk for itinerary changes and guest requests
• Check inside and out of vehicles for cleanliness
• Clean inside and outside of vehicles when needed
• Check all essential fluids including oil and brake fluid and check the tire pressure
• Report any problems with the vehicles to Guest Services Manager
• Follow baggage tagging procedures and ski storage procedures
• Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areas
• Maintain a high standard of cleanliness in the Lobby and Luggage storeroom
• Fill out vehicle maintenance checklists as directed
• Report all accidents accurately filling out incident reports immediately
• Assist Front Desk in locating lost baggage through airlines and guest services desk at airport
• Other duties as assigned

Qualifications

Education & Experience Requirements
• Must be over 18 years of age
• A valid driver’s license is required
• High School Diploma or high school equivalent preferred
• 1 year of guest/customer service skills preferred
Knowledge, Skills & Abilities
• Knowledge of hotel fire and safety procedures and assist in emergency and security procedures as directed by management
• Knowledge of product or service (example retail product, food & beverage products)
• Knowledge of company policies and procedures
• Proficiency in communicating clearly both verbally and in writing to team members and customers
• Ability to work in collaboration with others to achieve team goals
• Assist in emergency and security procedures as directed by management
• Ability to maintain the cleanliness of work area
• Ability to engage with customers in a positive and helpful manner
• Ability to always drive safely

Additional Information

Job Benefits
This position is classified as a regular part-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass
• Other company perks

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster

","hiringOrganization":{"@type":"Organization","name":"Aspen Skiing Company","sameAs":"https://www.aspensnowmass.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Boulder, CO, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":33,"item":{"@type":"JobPosting","title":"Guest Service Agent","datePosted":"2025-09-16","description":"

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.

Qualifications

A strong focus on customer service
Prior experience in hotel front office operations is preferred
Excellent communication skills; fluency in English is required
Be able to work shifts, weekends and public holidays
Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred

Additional Information

Remote Location

","hiringOrganization":{"@type":"Organization","name":"Minor International","sameAs":"https://www.minor.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Sir Bani Yas, Abu Dhabi, United Arab Emirates","addressCountry":"United Arab Emirates","addressRegion":"Middle East"}}}},{"@type":"ListItem","position":34,"item":{"@type":"JobPosting","title":"Guest Service Agent - Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok","datePosted":"2025-09-16","description":"

Position Summary

\n\n

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

\n\n\n\n\n\n\n\n \n\n

","hiringOrganization":{"@type":"Organization","name":"Marriott International","sameAs":"https://www.marriott.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bangkok, Thailand","addressCountry":"Thailand","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":35,"item":{"@type":"JobPosting","title":"Guest Service Agent","datePosted":"2025-09-16","description":"Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats- from meet-and-greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit. We know you'd love to hear about our perks- incredible team rates and discounts at all 7 of our restaurant brands are just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.
JOB REQUIREMENTS:
• Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
• 1 year of experience as a Hotel Front Desk Clerk Preferred
• Experience in all aspects of customer service and people management
• Strong working knowledge of accounting practices and principles
• Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
• Exceptional conflict resolution, negotiation, and objection handling skills
• Able to effectively communicate both verbally and in writing
• High level of proficiency Opera/Opera Cloud
DUTIES:
• To provide a warm, welcoming and friendly environment
• Responsible for checking guests in and out of the Hotel.
• Luggage assistance
• Issues room keys, pamphlets, discount cards, etc.
• Answers various questions from guests and arranges transportation for guests.
• Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
• Book telephone reservations
• Computes bills, collects payment and makes change for guests.
• Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
• Print updated in-house, arrival, departure, and room status reports every two hours
• Check all unresolved departures.
• Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
• Write all wake-up call requests on specified form and enter on switchboard.
• Complete welcome calls.
• Clean and tidy front desk area.
• Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
• As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
• Provide information to staff and/or clients about special activities.
• Observe and report any security issues to the Manager.
APPLICABLE SKILLS:
• Excellent customer relations.
• Must have time-management skills.
• Adaptable to change and be able to handle multiple priorities under pressure.
• Eager and focused to exceed guest expectations.
We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.
PERKS
• Rewards & Recognition
• Discounted Hotel Stays for Team Members and Family & Friends rates too!
• 25% discount at our restaurants for up to 6 people
• Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
• Ongoing Employee events, incentives & recognition
• Growth Opportunities- Career Advancement starts from Within
• Dedicated Training Program
• Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
• Refer a friend or family and earn money!
• Group Life Insurance, Extended Health, Dental, Vision Care!
• Complimentary Stays
• RRSP Matching
• Tuition Credit Program
• Milestone Rewards

SUMMATION:
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**
**ABSOLUTELY NO PHONE CALLS PLEASE**
Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Sandman Hotel Group takes seriously its obligations under the Human Rights Code.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.","hiringOrganization":{"@type":"Organization","name":"Northland Properties","sameAs":"https://northland.ca/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Langley, BC, V1M 2N9, CAN","addressCountry":"Canada","addressRegion":"North America"}}}},{"@type":"ListItem","position":36,"item":{"@type":"JobPosting","title":"Guest Service Agent - The Singapore EDITION","datePosted":"2025-09-16","description":"

Position Summary

\n\n

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.

\n\n

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

\n\n\n\n\n \n\n

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Company Description

Are you passionate about hospitality and delivering unforgettable guest experiences? Look no further! Novotel Sydney City Centre is seeking an enthusiastic part-time Guest Service Agent to be the face of our hotel and create lasting impressions for our guests.

Who We Are:

Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond limits.

Job Description

What will you be doing?

Deliver service excellence, from check in to check out and everywhere in between
Complete a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts
Provide passionate, knowledgeable and friendly service to external and internal guests at all times
Answer all telephone calls in a professional manner according to brand standard
Reconcile cashier floats at the completion of each shift.
Ensure guests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program

Qualifications

Your Skills And Experience Include:

Previous customer service experience in a Hotel environment
Strong knowledge of computer systems including Microsoft Office and preferably in Opera Cloud
The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required
Strong communication skills and pride in personal presentation
A genuine customer service focus and a strong dedication to always making our guest’s smile during their stay
Availability to work a seven day rotating roster including mornings, afternoons and overnight shifts (as requested)
Valid Australian working rights

Additional Information

What’s in it for you

An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor
Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation
Work alongside passionate industry professionals
Be mentored by experienced Accor Hospitality professionals who want to see you succeed!

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

","hiringOrganization":{"@type":"Organization","name":"Accor","sameAs":"https://www.accor.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Sydney, NSW, Australia","addressCountry":"Australia","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":38,"item":{"@type":"JobPosting","title":"Guest Service Agent","datePosted":"2025-09-16","description":"

Company Description

At Ibis Adelaide, our Guest Service Agents are our un-official director of first impressions at the hotel front desk! You lead with liking, making every person feel welcome and create memorable experience, right from GO!

Job Description

Our Guest Service Agents are a key position and the first point of call for our guests when they arrive. You will be checking guests in and out, handling enquiries from in house guests and helping to maintain our hotel as the busiest in town, chat with our guests to ensure a sense of welcome and belonging. You will be a guru of local knowledge to help every guest get the most out of their stay, all whilst listening out for all opportunities to wow our guests when they least expect it.

In this role, you daily mission will include:

Warmly welcome guests and provide ongoing support to the Reception team
Deliver exceptional guest service with a friendly, approachable manner that reflects our brand values.
Assist guest with check in / out, information during their stays
Respond promptly to guest concerns, taking ownership and following up with relevant departments to ensure satisfaction
Switchboard communications with the rest of the hotel operational teams (Food & Beverage, Maintenance, etc.)
Process / take bookings during reservations after hours
Attend to guest with a professional telephone manner
Ability to think on your feet and anticipate guests needs
Multitask with great time management
Solve problems on the spot
Work in a face paced environment

Bring your passion for hospitality and leadership—apply today and help us make every guest feel right at home!

Qualifications

What You Bring – Big Personality, Bigger Drive

You’re a go-getter with a passion for people, unstoppable energy, and a can-do spirit that lifts everyone around you. You're not just looking for a job—you’re chasing the next big challenge, and you thrive on making things happen.

Here’s what sets you apart as our next Guest Service Agent:

You will ideally have previous experience as a Guest Service Agent / Hotel receptionist, however not essential
We are looking for a special someone with a passion for people and providing impressive service to join our front office team on a full time basis.
Computer literate.
Exceptional communication skills both written, verbal and non-verbal.
You will be an organized individual with a high attention to detail
Previous experience in a Reservations environment is an advantage
Prior use of Opera Cloud & TARS Database or similar PMS is preferred.
Working rights to accommodate a full time role in Australia

Additional Information

What is in it for you:

ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide (Accommodation, Food & Beverage, Apple products discounts, Samsung products discounts, and whole range of perks)
Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities. Join the fight against single use plastic in hotels!
Laundered uniform

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
\nBy joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

","hiringOrganization":{"@type":"Organization","name":"Accor","sameAs":"https://www.accor.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Adelaide, SA, Australia","addressCountry":"Australia","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":39,"item":{"@type":"JobPosting","title":"Guest Service Agent - Long term Substitution - English a must, another language an advantage","datePosted":"2025-09-16","description":"

Job Functions:

Customer Service

Guarantees Guest satisfaction and resolve customer issues before, during and after their visit adhering to company policy and guidelines; liaising with suppliers (Hotels / Resorts / -car hire companies/ Corporate etc) where necessary.
Answer switchboard, preview and back office telephone calls. Deal with enquiries or redirect calls / messages as appropriate. Ensure answering machine is operational when appropriate and check frequently for messages.
Meet and Greet visitors to the preview centre and when appropriate encourage them to make appointment for tour.
Collect invitations from tours, ask clients to fill out the 'client form', provide refreshments and snacks. Collect dirty crockery and ensure a sufficient supply of clean crockery and clean / disinfect tables.
Prepares and issues gift vouchers/MRW points / resort credits to the clients.
Guarantee compliance and/or pre-arrival calls to Holiday Preview-clients. email missing information to the client. Record all in relevant computer system
Forward special accommodation requests to the resort or hotel and organise additional customer requirements they may have such as car hire or upgrade, restaurant or golf reservations or flowers/champagne for special occasions.
Strive to keep No Show & No Tour % to a minimum and ensures procedures are in place in order to achieve this.
Complete welcome calls on time & ensure clients are aware of their obligations with regards to the package and deal effectively with those who do not adhere to the conditions

Administration & Other

Keeps Sales Centre & show apartment clean and tidy; make sure all lights, music and plants are maintained, report any maintenance or repair issues & coordinate repairs.
Ensure completion of all administrative duties within the department in a timely manner
Receive and co-ordinate all appointments from Marketing Co-Ordinators IPC Team, in-house Team
Ensure all tours are logged correctly in OTM and Electronic Tour log daily, following correct SOP’s.
Maintain the ETL reception log files which list client details, source code, sales executive, tour comments and times of each tour and update the book with future appointments.
Create SNAGITS to hand to SE before tour starts
Together with Sales Management, administer the sales line, taking into account priorities and language requirement / capability / power line/ preview/ local line.
Update tour manifest as per SOP, print reports to control accuracy of OTM input and tour management, prepare weekly ‘closing of the week’ reports complete actions on time.
Update a file for management on weekly basis with all ‘5NI’ clients, ‘Housed’ tours and client who bought DMVC. Inputs new records in Goldmine if a client was on 5NI list and currently not on the database.
Prepare the information for Owner Referral’s Tours, enrolments for owner tours and rental rebate information for rental tours.
Issue owner’s cards after checking on maintenance fees status. Provide information on resale and modification department when requested.
Work closely with Paris office to input clients, comments, times and weekly check OTM’s Tour manifest as well as all the tours for the Road Show tours organised.
Control and track petty cash, ensuring receipts are retained and necessary forms completed for accounting purposes.
Prepare all necessary reports, letters and vouchers for Holiday Preview clients.
Update the Holiday Preview log and other systems as appropriate.
Produce departmental reports to deadline (Issue report, Room usage, vouchers control).
Prepare release back, load waves and request/load inventory availability into the system as per guidance.
Check invoices from suppliers, for hotels, Car hire company & vouchers are correct and prepare for payment.
Assist sales and telemarketing in processing and making preview bookings.
Process web bookings, update web availability and assist telemarketing department when needed.
Process inbound bookings and activations as required.
Charge client credit cards for previews and / or car hire where necessary, process and charge Discover Marriott Package.
Check MVCI Holiday preview CDS inbox, S&M Reception Inbox, VT inbox, MVCI Playa Marketing inbox, MVCI Playa TMK Preview (weekends only), EME and MVC Preview Customer Service email and respond to emails.
Assist with Goldmine administration as required.
Handle deliveries, arrange couriers, prepare internal and external post and deal with all other supplier enquiries. Distribute incoming mail and incoming faxes
Check office machines are operational (i.e. check supplied with paper, coffee machine is working etc).
Maintain sufficient stock of food and beverages for clients & staff kitchen.
Obtain quotes from printers and other suppliers
Prepare training areas & meeting rooms
Assist with language proof reading & minor translations
Maintain general secretarial responsibilities & assistance to Managers as appropriate
Travel arrangements for outgoing staff
Upkeep of First Aid supplies
Performs other related tasks or project style work as assigned by management.
Complies with MVCI company policy and procedures.

Other:

1. Location:

Marbella Beach Resort & Playa Andaluza Resort

2. Working Hours:

Monday – Sunday (5 days on rota)

General Computer Programmes: Universe, Word, Goldmine, Excel, Marsha, Opera, Cognos.
Excellent Communications skills, oral and written
Good problem solving skills
Customer care experience
Time management and organizational skills
Ability to work alone and in a team
Ability to self motivate
Language skills (preferable; English, Spanish & German)

4. Other Skills:

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

","hiringOrganization":{"@type":"Organization","name":"Marriott Vacations Worldwide","sameAs":"https://www.marriottvacationsworldwide.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Costa Del Sol M&S, Spain","addressCountry":"Spain","addressRegion":"Europe"}}}},{"@type":"ListItem","position":40,"item":{"@type":"JobPosting","title":"Guest Service Agent","datePosted":"2025-09-15","description":"

Ready to be the heart of the guest experience? Cherokee Nation Entertainment is seeking a Guest Service Agent to be the welcoming voice and helpful hand for our valued guests! If you're a master communicator with a knack for making people feel special, and you thrive in a fast-paced environment where weekends and holidays are your time to shine, then this full-time role is for you.

You'll be the first impression and lasting memory for countless visitors. You'll expertly handle incoming calls, guiding guests through hotel and restaurant reservations, concert ticket sales, and all their general inquiries about our exciting properties, amenities, and promotions. Your mission? To accurately and efficiently fulfill requests, maintain precise records, and enthusiastically promote the benefits of our One Star Rewards program. Plus, you'll be the go-to resource for navigating our website and phone app, always maintaining a positive and professional attitude. If you're ready to create unforgettable moments for our guests and be an essential part of a dynamic team, apply today!

Answer incoming calls from guests promptly and courteously.
Assist guests with hotel and restaurant reservations, concert ticket sales, and general inquiries.
Provide information on CNE properties, amenities, and promotions.
Fulfill guest requests for reservations and tickets accurately and efficiently.
Utilize and update operating systems to maintain accurate records.
Promote the One Star Rewards program and its benefits to guests.
Provide information on website and phone app navigation.
Maintain a positive and professional attitude at all times.
High School Diploma or GED.
6 months of experience in a customer service role, preferably within the gaming or hospitality industry.
Excellent communication and interpersonal skills, both verbal and written.
Strong phone etiquette and active listening skills.
Working knowledge of hotel and casino operations.
Proficiency in Microsoft Office Suite.
Ability to work independently and as part of a team.
Ability to work in a fast-paced and often demanding environment.
Flexibility to work varied shifts, including weekends and holidays.
Ability to work in a casino environment, which may include exposure to second-hand smoke and crowd noise.

\n\n\n

Do you like jobs that rock? Are you fun and highly motivated? Do you like to take on team-based challenges and deliver high-quality work? If so, then you may be a great candidate for our Hard Rock Hotel & Casino Tulsa team!

Hard Rock Hotel & Casino Tulsa is Oklahoma’s premier gaming and resort destination. This award-winning resort features 2,600+ electronic, poker and table games, 35,000+ square feet of ultramodern meeting and convention space, an 18-hole championship golf course, multiple food and entertainment venues, and a 2,700-seat event center. Hard Rock Hotel & Casino Tulsa is the flag ship of Cherokee Nation Businesses’ hospitality division.\n\n
\n\n\n\n

Here'S What Awaits You:

\n\n\n

Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access, and on-site health clinics (at select locations). 
Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays. 
Work-Life Balance: Enjoy flexible spending accounts, maternity/paternity leave, and voluntary benefits for added peace of mind. 
And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts.

","hiringOrganization":{"@type":"Organization","name":"Cherokee Nation Businesses","sameAs":"https://cherokeenationbusinesses.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Catoosa, OK, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":41,"item":{"@type":"JobPosting","title":"Guest Service Agent","datePosted":"2025-09-15","description":"

The Company:

Activities:

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for our guests.
Register guests and assign rooms, accommodating special requests whenever possible.
Complete pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Process guest check-outs.
Post and file all charges to guest, master, and city ledger accounts.
Work closely with all hotel departments to improve service delivery and efficiency.
Use proper telephone etiquette.
Coordinate guestroom maintenance work with the engineering and maintenance division.
Report any unusual occurrences or requests to the manager or supervisor.
Know all safety and emergency procedures, is aware of accident prevention policies.
Ensure the work environment is tidy and well organized at all times (lobby).
Adhere to all health and safety guidelines and standards.

Competencies We Are Seeking:

Excellent written and verbal communication skills in English
Excellent organizational, interpersonal and administration skills
Proficient or familiar with computerized systems
Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
Present a high degree of professional work ethic and image
High school graduate or equivalent
Availability to work day, evening and night shifts any day of the week including weekends and holidays

","hiringOrganization":{"@type":"Organization","name":"InnVest Hotels","sameAs":"https://innvesthotels.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Banff, Alberta, Canada; Banff, Alberta, Canada; Banff, Alberta, Canada","addressCountry":"Canada","addressRegion":"North America"}}}},{"@type":"ListItem","position":42,"item":{"@type":"JobPosting","title":"Guest Service Agent","datePosted":"2025-09-15","description":"

Company Description

Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.

Job Description

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay.
\nYou will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.

Qualifications

• A strong focus on customer service
• Prior experience in hotel front office operations is preferred
• Excellent communication skills; fluency in English is required
• Be able to work shifts, weekends and public holidays
• Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred

","hiringOrganization":{"@type":"Organization","name":"Minor International","sameAs":"https://www.minor.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bangkok, Bangkok, Thailand","addressCountry":"Thailand","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":43,"item":{"@type":"JobPosting","title":"Guest Service Agent","datePosted":"2025-09-15","description":"First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.\n\n\n
\n\n\n A little taste of your day-to-day:\n\n\n
\n\n\n Every day is different, but you’ll mostly be:\n\n\n ● Kicking off truly memorable guest experiences with the warmest of welcomes\n\n\n ● Acknowledging IHG Rewards Club members and returning guests in person or over the phone\n\n\n ● Taking, managing, and receiving payments for guest bookings\n\n\n ● Making the check-in and check-out process feel swift and seamless\n\n\n ● Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations\n\n\n ● Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations\n\n\n
\n\n\n What We need from you:\n\n\n
\n\n\n ● Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to \n\n\n ● Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories \n\n\n ● Fluency in the local language - extra language skills would be great, but not essential \n\n\n ● Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computer skills\n\n\n
\n\n\n What you can expect from us:\n\n\n
\n\n\n We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. \n\n\n
\n\n\n Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. \n\n\n
\n\n\n IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing\n\n\n framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. \n\n\n
\n\n\n So, join us and you’ll become part of our ever-growing global family.","hiringOrganization":{"@type":"Organization","name":"IHG","sameAs":"https://www.ihg.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Saudi Arabia","addressCountry":"Saudi Arabia","addressRegion":"Middle East"}}}},{"@type":"ListItem","position":44,"item":{"@type":"JobPosting","title":"Guest Service Agent (French Speaking)","datePosted":"2025-09-15","description":"

Company Description

Why work for Accor?

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Manage day-to-day operations of Front Office Department service.
Must reflect Mercure Mission and Vision Statement in following the general procedures directives of the company.
Taking care of guests on arrival, during their stay, at departure and providing guest services at the reception as and when required.
To liaise with all departments to ensure high standard of service to Guests.
To establish and maintain effective employee relations.
To ensure that any orders or decisions taken by the FOM or superior are strictly followed up.
Able to assist the Arrival & Departure luggage to ensure operation is smooth.
To react to all daily operating problems and complaints rose and to offer solutions and to report them to the Duty Manager.
To maintain effective and cordial Guests relations and to take the initiative to achieve service excellence.
Ensures that all guests are welcomed as per the Mercure standard.
To converse with guests whenever possible to obtain feedback and suggestion for improvement.
Welcome guests as per the department standards.
Promote hotel services to guests, and up selling for room or other service.
Responsible and accountable for cash float.
Communicate with housekeeping, bar and other departments regarding guest services.
Enforces the compliance of all Front Office procedures on a daily basis.
Making sure all the departure payments are collected before the guests departs from the resort.
Making sure hotel link all the points is well understood to assist and settle the charges. (Booking with points, Earn Points, Spa reward points etc.
To attend and contribute to all meetings, Departmental, Hotel training as scheduled, and other related activities.
Flexibility to respond to a variety of different work situations and ability to work on your own.
Check In and Check Out Process (including the billing)
Process all incoming and outgoing calls accurately and courteously

Qualifications

Diploma in Tourism / Hospitality Management
Minimum 1 year of relevant experience
Preferably French Speaking

Additional Information

What is in it for you:

Employee benefit card offering discounted rates in Accor Hotels Worldwide
Develop your talent through learning programs by Academy Accor
Opportunity to grow within your property and across the world!
Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

","hiringOrganization":{"@type":"Organization","name":"Accor","sameAs":"https://www.accor.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mercure Kooddoo, Gaafu Alifu, Maldives","addressCountry":"Maldives","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":45,"item":{"@type":"JobPosting","title":"Guest Service Agent","datePosted":"2025-09-15","description":"

Company Description

We are looking for a Guest Service Agent to join our amazing Hoxton Team! The role is be based within the property and works directly with our Front Office Manager.

The Hoxton, Downtown LA is nestled in LA's Downtown on buzzing Broadway. Once the LA Railway Authority, then a candy shop, this property has an LA history that'll charm your socks off. You'll find 174 rooms, a rooftop Peruvian-inspired restaurant by Top Chef Stephanie Izard, Cabra (a sibling to Cabra at The Hoxton, Chicago); our all-day lobby restaurant Moonlarks; plus a rooftop pool and loads of outdoor seating to enjoy that LA weather.

Job Description

This role reports to the Front Office Manager. We don’t go for long-winded job descriptions; however here’s an idea of how we see the role…..

The Guest Service Agent will be based at the reception of The Hoxton, DTLA. Ideally, you’ll join just before we open our DTLA doors and help see us through the pre-opening and opening of the property.

You’ll be responsible for providing a naturally friendly, helpful, and responsive, level of service to all our guests from arrival to departure. You’ll play a hands-on role in the successful opening of The Hoxton’s first US property.

What you will do?

You’ll take care of our guests, including check in/check out, billing, ensuring we collect correct guest data, and communicating any guest issues that arise
Work with our Assistant Front Office Manager and the rest of the Hoxton team in executing selling strategies and ensuring maximum occupancy
Inform guests of all the fun things to do in the hotel, including providing information on our restaurants
Know the neighborhood and provide recommendations for dining, shopping, and activities
Proactively keep an eye on all our public area spaces, whether it’s spotting a pillow in the lobby that needs some fluffing or seeing a guest from afar that looks lost
Assist guests with luggage storage and package retrieval as needed
Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges
Lend a hand to not only guests but your colleagues and team alike - we’ve always been in it together, but now more so than before
You’ll work closely with the Housekeeping, Sales, and Restaurants teams to make sure the overall operation is running smoothly
Take health and safety seriously and follow all health & safety standards, fire & security procedures, and ensure you’re working in a safe manner at all times

Qualifications

What’s in it for you…

The opportunity to challenge the norm and work in an environment that is both creative and rewarding
We’re in it together – you’ll work closely with the Rooms, Sales, and Restaurants teams to make sure the overall operation is running smoothly.
To play a role in opening the first chapter in the Hoxton’s North American story
You execute. You get things done
You’re a natural host and can make guests and team members feel at home in our hotel
You have an interest in hotels and creating experiences
You are humble. There are no egos, and no drama.
You have an eye for detail
You’re a team player
The chance to join a growing company at an exciting time in the business, with a significant opportunity for development
Service is at the heart of what your do; you're imaginative when it comes to creating experiences
Highly organized and detail orientated, someone you can rely on to know the answers, or where to find them
Keen to take ownership of and pride in your work, a roll-up-your-sleeves attitude to seeing work through and delivering results
You have the ability to learn quickly and adapt to The Hoxton’s unique culture
You jump out of bed every morning, fizzing with energy and jazzed about what you’re doing today
If we get stuck in a lift with you, we’ll get along nicely and have a laugh along the way

Additional Information

More About Us….

The Hoxton is a series of open-house hotels, each in a neighborhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighborhood with vibrant, welcoming public spaces.

The Hoxton, Downtown LA is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. True Facts.

","hiringOrganization":{"@type":"Organization","name":"Accor","sameAs":"https://www.accor.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Los Angeles, CA, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":46,"item":{"@type":"JobPosting","title":"Senior Guest Service Agent (Local Talent) - Six Senses Amaala","datePosted":"2025-09-14","description":"

As Senior Guest Service Agent , I fully comprehend the vision of Six Senses Douro Valley to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel/resort.

\n\n

Duties And Responsibilities

In this role, I will behave in a professional manner and set an example to all. I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team.

The duties and responsibilities will include:

Greet guests on arrival and conduct check-in and registration procedures in an efficient and friendly manner, using guest name whenever possible.
Ascertain guest satisfaction, collect keys, ensure that all guest billing procedures are handled correctly, minimizing rebates during check out and bid guest farewell.
Check and assist with the setup of daily operations of the spa reception according to Six Senses Spa standards.
Make, reconfirm and verify guest bookings and manage appointment cards or appointment schedules for the following day.
Ensure the cleanliness and hygiene of the reception area and spa concentrating on front of house areas.
Remove and replace towels and amenities in the spa common areas (included wet areas) as needed.
Ensure retail is offered appropriately to the guests and retail area is set up as per standards.
Handle guest complaints and record all guest comments accordingly.
Prepare guest bills.
Maintain a high standard of personal appearance, grooming and hygiene.
Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
Ensure the privacy of guests, partners and residential owners, I will apply an extra level of protection to any sensitive personal data and use confidential information only to perform my job.
Ensure all equipment of the department is kept clean and in good working condition.
Upsell all property facilities and activities.
Attend meetings and training as required.
Knowledge and strict adherence to LQA standards.
Perform any additional tasks given to me by supervisor/management.

Qualifications

To execute the position of Senior Guest Service Agent I confirm that I have the required

Qualifications and at least two years’ experience in a similar or greater role in luxury spas and health clubs with proven certifications and diplomas.

Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I keep myself updated with the latest trends in fitness and wellness.

The above is intended to provide an overview of the role and responsibilities for a Senior Guest Service Agent at Six Senses Amaala. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

This position is designated for Saudi nationals only, in compliance with Saudi Labour Law and the Vision 2030 Saudization program. and is part of our company's commitment to supporting the development of the national workforce.

","hiringOrganization":{"@type":"Organization","name":"IHG","sameAs":"https://www.ihg.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Saudi Arabia","addressCountry":"Saudi Arabia","addressRegion":"Middle East"}}}},{"@type":"ListItem","position":47,"item":{"@type":"JobPosting","title":"Guest Service Agent - Ying'nFlo, Wesley Admiralty","datePosted":"2025-09-14","description":"About Langham Hospitality Group\n\n\n
\n \n\n\n A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.\n \n\n
\n \n\n LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.\n \n\n\n\n
\n\n

Cordis, Hong Kong, is the new, upscale global hotel brand managed by Langham Hospitality Group, that reflects the essence of hospitality: being devoted to our guests’ needs and well-being. Cordis derives its name from the Latin term meaning “heart\" and with that, we offer genuine heartfelt service.

\n\n\n

Job Summary

Handle daily Front Desk operation including check-in/out services
Provide efficient and courteous service at the Front Desk
Handle guests’ enquiries in a professional manner

Job Requirements

Minimum 1 year customer service experience preferably in hospitality industry
Excellent communication and interpersonal skills
Presentable, outgoing, independent and a good team player
Good command of both spoken and written English and Chinese
Shift duty is required
Please send your full resume including salary expectation and availability to the Human Resources Department.
YING’nFLO, WESLEY ADMIRALTY, HONG KONG22 Hennessy Road, Wan Chai, Hong Kong
Tel: (852) 3552 3072Fax: (852) 3552 3079
For more information about Ying'nFlo, Wesley Admiralty, please visit: https://www.yingnflo.com/en/
(Personal data collected will be treated in confidence and for recruitment purposes only)

\n\n\n\n\n\n","hiringOrganization":{"@type":"Organization","name":"Great Eagle Group","sameAs":"https://www.greateagle.com.hk/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hong Kong","addressCountry":"Hong Kong","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":48,"item":{"@type":"JobPosting","title":"Guest Service Agent","datePosted":"2025-09-14","description":"

Overview

Opportunity: Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

Your Growth Path

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager

Your Focus

Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.

\n\n

Your Background and Skill

High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.

\n\n

HHM Hotels Benefits and Perks

Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program

\n\n

Work Environment and Context

Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

\n\n

What We Believe

\n\n

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

\n\n

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

\n\n

To see other opportunities at this location, click here.

","hiringOrganization":{"@type":"Organization","name":"HHM Hotels","sameAs":"https://www.hhmhotels.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Decatur, TX, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":49,"item":{"@type":"JobPosting","title":"Guest Service Agent- Driver","datePosted":"2025-09-14","description":"

Overview

Opportunity: Guest Service Agent

\n\n

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

Your Growth Path

\n\n

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager

Your Focus

Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.

\n\n

Your Background and Skill

High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.

\n\n

Work Environment and Context

Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

\n\n

What We Believe

\n\n

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

\n\n

To see other opportunities at this location, click here.

","hiringOrganization":{"@type":"Organization","name":"HHM Hotels","sameAs":"https://www.hhmhotels.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Norwich, CT, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":50,"item":{"@type":"JobPosting","title":"Guest Service Agent","datePosted":"2025-09-14","description":"

Property Location:

170 Mid Rivers Mall Circle - St. Peters, Missouri 63376

You Belong At Drury Hotels.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement - Company-matched 401(k)
Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

What You Will Do:

Serve as the happy, helpful face of our hotel to guests entering and departing our front door.

Ensure exceptional, positive experiences for our diverse team members and guests.

Assist guests in a friendly, efficient, courteous, and professional manner.
Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.
Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What We Expect Of You:

With your can-do spirit and unique personality, you will shine at Drury Hotels.

We seek friendly, highly organized communicators and multitaskers with these qualifications.

Warm and friendly manner in relating to and interacting with the public
Demonstrated attention to detail while handling multiple tasks simultaneously
Familiarity with handling money, making change, and using office machines in day-to-day activities
Ability to speak and receive direction (written and verbal direction) in English
Willingness and ability to work alone as scheduled

Set your job search on autopilot

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