Description

Front Desk Receptionist (Full-Time) - Seat Pleasant, MD (In-Person)

Location: Seat Pleasant, MD
Department: Front Office Administration
FLSA Status: Non-Exempt
Job Type: Full-Time

About Us

At Comprehensive Primary Care (CPC), we’re a trusted network of ten primary care practices serving communities across Northern Virginia, Eastern Maryland, and Washington, DC. We’ve been part of the neighborhoods we serve for years—sometimes decades—and we take pride in supporting the health of families at every stage of life. Our approach blends the personal touch of old-fashioned generalists with a modern, patient-centered model of care. CPC providers are the first point of contact in patients’ wellness journeys, getting to know their medical history and individual needs. We foster a collaborative and inclusive workplace, where professional growth is encouraged, and our core values—collaboration, innovation, caring, integrity, and accountability—guide our culture.

Our Values

Make healthcare easily accessible and readily available
Maintain a welcoming environment for all
Listen to and respect the unique needs of each patient
Respond quickly and communicate openly at all levels
Encourage patients and families to take charge of their health
Deliver consistent, high-quality care
Invest in staff and provider development
Promote a safe and supportive work environment

Position Overview

The Front Desk Receptionist plays a key role in ensuring a positive patient experience. This individual will manage incoming calls, greet visitors, and support the daily flow of the clinic. This position is ideal for someone who is friendly, detail-oriented, and committed to providing excellent customer service. The schedule for this position is Monday - Friday 7:30 AM - 4:30 PM.

Key Responsibilities

Answer and route incoming calls using a multi-line phone system
Greet and check in/out patients
Enter accurate insurance and patient information into the electronic health system
Collect copays, balances, and deductibles; reconcile daily payments
Assist with the patient flow in coordination with medical assistants
Provide directions and general information to patients and visitors
Maintain visitor logs and issue access passes when needed
Update appointment calendars and scheduling systems
Receive, sort, and distribute mail and faxes
Order and maintain office supplies
Verify patient insurance eligibility for date of service
Assist with other administrative duties as assigned

Qualifications

High school diploma or GED required
Minimum of 2 years of related experience preferred (or equivalent combination of education and experience)
Proficient in Microsoft Office Suite (Word, Excel, Outlook, Publisher)
Familiarity with Electronic Medical Records (EMR) systems
Strong communication skills and a friendly, professional demeanor
Ability to multitask and remain organized in a fast-paced environment

Physical Requirements

Must be able to sit for extended periods and use a computer and phone
Occasional walking and standing required
Ability to lift or move up to 10 pounds

Medical Clearance Requirements

All CPC employees must complete medical clearance requirements, including documentation of:

Hepatitis B vaccination
Pneumococcal screening
Tuberculosis screening

(Exceptions may apply with approved medical or religious accommodation.)

Compensation & Benefits

We offer a competitive salary based on qualifications, experience, and geographic location. This role is eligible for:

Health, dental, and vision insurance
Life insurance
401(k) retirement plan
Paid time off (vacation, holidays, sick leave)
Professional development opportunities

Equal Opportunity Employer

CPC is committed to diversity, equity, and inclusion in the workplace. We prohibit discrimination of any kind and consider all applicants regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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