About Neo4j:

Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe.

At Neo4j, we’re proud to build the technology that powers breakthrough solutions for our customers. These solutions have helped NASA get to Mars two years earlier, broke the Panama Papers for the ICIJ, and are helping Transport for London to cut congestion by 10% and save $750M a year. Some of our other notable customers include Intuit, Lockheed Martin, Novartis, UBS, and Walmart.

Neo4j experienced rapid growth this year as organizations looking to deploy generative AI (GenAI) recognized graph databases as essential for improving it’s accuracy, transparency, and explainability. Growth was further fueled by enterprise demand for Neo4j’s cloud offering and partnerships with leading cloud hyperscalers and ecosystem leaders. Learn more at neo4j.com and follow us on LinkedIn.

Our Vision:

At Neo4j, we have always strived to help the world make sense of data.

As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.

The Engagement Manager leads the implementation of Neo4j technology solutions using traditional, agile, and tailored methodologies. This collaborative technical leader works alongside customers, Neo4j Sales, Customer Success, and Professional Services management to ensure successful project delivery. The ideal candidate brings expertise in database technologies, software development lifecycle, and nurturing diverse, multi-location teams while embodying Neo4j's values and driving customer success.

This is a remote position, however there is a preference for this new hire to be based in either the Central or Mountain time zones.

Key Responsibilities:

Complex Project Management

Lead multiple concurrent projects while coordinating teams across onshore and offshore locations, including both employees and partners
Take a proactive approach to identifying and addressing project challenges
Lead customers through planning and execution of professional services projects
Cultivate a supportive environment that encourages teamwork and knowledge sharing, reflecting our open and inclusive culture
Mentor Associate Project Managers and model solutions-oriented leadership
Develop comprehensive internal and customer facing project artifacts including Jira backlogs, weekly reports, risk assessments, and Gantt charts
Ensure timely delivery within scope and budget for numerous concurrent projects
Monitor key performance indicators for schedule adherence, margins, and customer satisfaction
Ability to anticipate and address project complexities including environment constraints and integration challenges
Facilitate project close procedures with lessons learned and process improvements

Resource and Financial Management

Co-lead semi-weekly Resource Planning Sessions with other Engagement Managers and Regional Consulting Managers
Collaborate with Professional Services management to identify skill requirements and source appropriate talent
Maintain and update corporate professional services automation (PSA) tool, Certinia, for effective resource allocation
Analyze project financial information and manage margins by setting work plans and assisting consultants in the delivery of professional services work
Ensure adherence to financial close procedures and governance guidelines

Effective Communication

Ability to identify and communicate opportunities for further customer success
Deliver weekly status reports and dashboards on project health to stakeholders
Establish strong relationships with matrix project teams and cross-functional departments
Encourage a quality-focused culture and develop contingency plans using established risk analysis methods
Identify and mitigate potential risks throughout the project lifecycle
Engage regularly with mid-to-senior-level customer stakeholders to gather solution direction and feedback, demonstrating our focus on user success

Required Qualifications

5–8+ years experience managing mid-to-large or complex engagements autonomously
Bachelor's degree in engineering, computer science, or related field preferred
PMP, Agile, or relevant certifications strongly preferred
Familiarity with Professional Services Automation tools (PSA), ideally Certinia
Demonstrated ability to manage and cultivate consulting teams and customer relationships
Strong track record of effective communication and collaboration skills when partnering with cross-functional teams (sales, customer success, support, legal, and HR)
Excellent analytical, problem-solving, and presentation abilities

The annual on target earnings range for this position based in the United States is listed below. This range is an estimate, and the actual on target earnings may vary based on Neo4j’s compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location. Based on the factors above, Neo4j utilizes the full width of the range.

In addition to the range below, US employees are eligible for a stock option grant and certain roles are eligible for an annual bonus. Employees in this position are also eligible to participate in the Company’s standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), paid time off, and certain leaves of absence.

Annual On Target Earnings Range$120,000—$165,000 USDWhy Join Neo4j?

Neo4j is, without question, the most popular graph database in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j.

Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years.
Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history.
84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others.
Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success.
Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform.
A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers.
Neo4j was named as a Visionary in the 2023 Gartner® Magic Quadrant™ for Cloud Database Management Systems among 19 other recognized global DBMS vendors. Neo4j was also ranked as a Strong Performer among 14 top vendors in The Forrester Wave™: Vector Databases, Q3 2024.

Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues.

One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application.

Neo4j Values:

Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values:

(we)-[:VALUE]->(relationships)
(we)-[:FOCUS_ON]->(userSuccess)
(we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]})
(we)-[:ASSUME]->(:Intent {direction:’Positive’})
(we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’})
(we)-[:DELIVER_ON]->(ourCommitments)

Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide.

More information at www.neo4j.com.

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