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Spellbook is the leading AI suite for commercial lawyers, trusted by more than 3,000+ law firms and in-house teams worldwide. Our mission is to make legal services more accessible by empowering legal professionals with AI tools that enable them to work faster, smarter, and more efficiently. We've grown more than 25x since our launch in 2022 with customers like Nestle, Fender, Crocs, Securitas and more - join us on our journey building magical tools that lawyers love.

About The Role

We’re looking for a Customer Support Specialist to provide outstanding support to our valued customers, ensuring their questions are answered, issues are resolved promptly, and they have a smooth experience with our product. This role is ideal for someone with strong communication skills, a problem-solving mindset, and a desire to help lawyers leverage technology to improve their workflows.

Responsibilities:

Respond to support tickets and live customer chats during business hours (Monday to Friday, 9 am to 5 pm GMT or otherwise specified), addressing customer inquiries and resolving technical issues with empathy and efficiency.
Book 1:1 calls for in-depth troubleshooting or refresher training while promoting group webinars when appropriate.
Use your technical skills to independently resolve issues or collaborate with the Engineering team when needed.
Proactively identify patterns in customer feedback to recommend improvements to our product or support processes.
Run Zoom group training sessions for customers and answer their questions in real time.
Create and update Help Centre articles to ensure our customers have access to self-service resources.
Record and update how-to videos and other educational materials as the product evolves.
Strive to meet departmental OKRs and goals such as (but not limited to) target Gross Revenue Retention, CSAT score, time to first response, and time to resolution metrics.
Support with other responsibilities and projects as required.

Qualifications

2+ years of experience in a technical support or customer support role.
Proficiency with support tools such as Intercom and Slack.
Exceptional written and verbal communication skills.
Strong problem-solving skills with meticulous attention to detail.
Ability to stay calm, patient, and empathetic when assisting customers.
Experience with real-time customer interactions through email, calls, and chat.
Comfortable working in a fast-paced, dynamic startup environment.
A proactive approach to improving customer support processes.

Nice To Haves

Experience in the legal or legal tech industry.
Familiarity with AI or SaaS products.
Previous experience creating customer-facing documentation or video tutorials.
Background in conducting webinars or training sessions

Why Join Spellbook?

Embrace autonomy and accountability in a flexible, remote work environment; we focus on outcomes and empower you to determine how to get the job done
Access our company-paid group benefits for you and your family, with $1,000 towards mental health support
Disconnect during our holiday closure and take advantage of our generous time off policies throughout the year
Enjoy monthly paid meals, an annual wellness allowance to support your well-being and parental leave top-ups as your family grows
Secure your stake in our success; you’ll receive competitive stock option grants as a pivotal early employee

We are committed to creating an inclusive and supportive candidate experience. Should you require any accommodation whatsoever during the interview process, please inform us without any hesitation.

Spellbook is dedicated to ensuring equal treatment and opportunity in all phases of recruitment, selection, and employment, in compliance with employment law. We do not discriminate based on gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other protected category. Spellbook is proud to be an equal opportunity employer, fostering a culture of inclusivity and maintaining a work environment that is free from discrimination, harassment, and retaliation.

","hiringOrganization":{"@type":"Organization","name":"Spellbook","sameAs":"https://spellbook.legal"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote - UK","addressCountry":"United Kingdom","addressRegion":"Europe"}}}},{"@type":"ListItem","position":2,"item":{"@type":"JobPosting","title":"Training & Customer Support specialist","datePosted":"2025-09-19","description":"

Who We Are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your Job:

Global Relay’s Training team actively enhances customer relationships by providing thorough product training and assistance with all non-IT customer service-related matters. As our ever-evolving product line grows, the Training team stays well-informed of all product enhancements, ensuring our varied customers obtain the latest product knowledge. In short, our trainers deliver consistent, timely, and effective customer support with each and every interaction regardless of the audience.

The Specialists primarily focus on training customers, solving Salesforce cases, and successfully handling customer inquiries while following the Training & Customer Support team mission statement and team expectations Specialists are also accountable for assisting new hires, supporting the implementation of large or VIP customers, and acting as a mentor and knowledge resource to colleagues. They are expected to continue to build upon their experience of Global Relay solutions while developing and how to apply and use the tools. They also need to develop and grow their overall knowledge of the financial and regulatory industries.

In addition to the Training & Customer Support Specialist accountabilities, the Train the Trainer (T3) designation has additional responsibilities, including on-boarding new hires and designing, maintaining and conducting the delivery of the new hire curriculum. The T3 will be required to track and document each new hire's progress and adjust training to support the learner(s)’ needs. The T3 will work closely with Human Resources and the Leads/Manager to prepare new hires to train customers, solve Salesforce cases, and successfully handle all customer inquiries while following the Training & Customer Support Specialist team mission statement. The T3 will also work in collaboration with the Learning and Development department and Organisational Readiness to assess and improve Training Team-specific learning material(s), identify curriculum gaps, and take actions to close them.

In addition to preparing new staff to become successful Training & Customer Support Specialists, the T3 will help prepare the team for new product releases and enhancements. Working with stakeholders that include Product, UX, Organisational Readiness and L&D, they will gather relevant information and work with Leads/Manager to prepare the Training Team for the releases.

\n\n

Your Responsibilities:

All duties and responsibilities outlined in the Training and Customer Support Specialist and Senior Training and Customer Support Specialist job descriptions as well as:

Collaborate with the HR and Learning and Development Teams to create a learning curriculum for the Training & Customer Support Team, ensuring a successful on-boarding process for new hires;
Take responsibility for managing internal learning materials, documentation, and Wiki pages for the Training & Customer Support Team;
Serve as the new hire buddy on the Training & Customer Support Team, responsible for training and mentoring;
Stay updated on product changes by partnering with various Organization Readiness participants to create customer-specific training materials;
Build, maintain and deliver ongoing skills development programs including: product and industry knowledge; recognizing and executing up-sell opportunities; soft skills including telephone etiquette; and on-going feature and systems upgrades;
Ensure all trainers possess the necessary product knowledge and skills to effectively support all products by tracking their development;
Promote a culture of continual professional growth by supporting a positive learning and development environment that welcomes questions and encourages ongoing improvement;
Act as a role model by consistently demonstrating best practices in providing industry-leading training and customer service;
Collaborate with other Specialists and departments to ensure successful on-boarding and implementation of customers;
Actively participate in team meetings and encourage others to contribute;
Act as the Champion for Miro and Productboard; and
Work on projects and special assignments when assigned.

About You:

Degree/Diploma and work experience as a Trainer or in a customer service role;
Ability to speak and write English fluently and possess excellent interpersonal and communication skills with excellent telephone etiquette;
Extensive understanding of GR product lines and processes;
Exceptional time management and organizational skills with close attention to detail;
Ability to exercise tact, discretion and be entrusted with confidential information;
Ability to take complex topics or tasks and break them down for the learners;
Ability to effectively communicate with individuals at all levels of an organization;
Ability to respond to continually changing priorities to meet the demands of the team, our customers, and our company;
A professional business manner with the ability to work in a fast-paced environment and to make decisions under pressure;
Goal-oriented self-starter who can work independently and reliably with minimal supervision and has an appetite for continuous learning;
True team player who is willing to roll up their sleeves, assist and support other team members, take on new tasks; and
Proficient in Microsoft Office applications (Word, Excel, Access, PowerPoint & Outlook), JIRA, Miro, Product Board, and Salesforce

What You Can Expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it’s flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

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About Juniper Square

Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you.

Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time.

About Your Role

Are you an exceptional problem solver who loves to learn new technologies and serve as an expert who teaches others? Are you an animal lover who would adore seeing furry friends join team Zoom calls? If so, we want you to join our team as a Customer Support Specialist at Juniper Square. As a member of our tight-knit Customer Support team, you will become a valuable partner to our growing base of private equity customers who use our software. You will serve as a product expert, troubleshoot complex issues, and collaborate cross-functionally to deliver great customer experiences. Seeking individuals available to work Monday through Friday, from 9:00 AM to 6:00 PM PT or ET.

We believe in creating a culture of continuous learning and growth, where you can develop your communication, problem solving, and project management skills. If you’re considering a future in Customer Success, Technical Consulting, Sales, or Customer Enablement, this role is the beginning of your journey.

What You’Ll Do

Deliver outstanding technical assistance to our customers via phone, email, and chat while taking ownership of timely solutions
Build knowledge of our evolving software and the private markets industry in order to be a go-to expert who can share best practices and guide customers to success
Build valuable B2B customer-facing skills by developing strong relationships with customers and acting as their trusted advisor
Work closely with Customer Success Managers, Product Managers, and Software Engineers to identify and implement solutions for our customers
Advocate by sharing customer feedback to inform product development and software improvements
Contribute towards cross-functional initiatives and strategic projects
Develop and refine internal documentation, processes, and procedures
Contribute to our positive and inclusive team culture by supporting your colleagues and sharing your knowledge and expertise

Qualifications

Bachelor’s degree (Finance, Accounting, Economics, MIS, or business related degree preferred)
2+ years of professional experience in relevant setting
Excellent written and verbal communication skills
Demonstrate assertiveness and perseverance when resolving customer requests
Team-first attitude, high level of empathy, and passion for helping others
Strong troubleshooting, problem solving, and analytical ability
Excellent time management and organizational skills
Strong technical aptitude and a desire to learn and develop new skills
Ability and openness to work London business hours for business and customer needs

At Juniper Square, we believe building a diverse workforce and an inclusive culture makes us a better company. If you think this job sounds like a fit, we encourage you to apply even if you don’t meet all the qualifications.

Compensation

Compensation for this position includes a base salary and a variety of benefits. The U.S. base salary range for this role is $60,000 - $70,000. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.

Benefits Include:

Health, dental, and vision care for you and your family
Life insurance and disability coverage
Mental Wellness Coverage
Fertility and growing family support
Flex Time Off in addition to company paid holidays
Paid family leave, medical leave, and bereavement leave policies
401k retirement savings plan
Healthcare FSA and commuter benefits programs
Allowance to customize your work and technology setup at home
Annual professional development stipend

Your recruiter can provide additional details about compensation and benefits.

#Li-Remote

","hiringOrganization":{"@type":"Organization","name":"Juniper Square","sameAs":"https://junipersquare.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"USA","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":4,"item":{"@type":"JobPosting","title":"Account Manager (Italian Speaking)","datePosted":"2025-09-19","description":"Sobre Fresha
Fresha es la plataforma líder en el mercado de belleza y bienestar, confiada por millones de consumidores y negocios en todo el mundo.
Fresha es utilizada por más de 120,000 negocios y 450,000 estilistas y profesionales en todo el mundo, procesando más de mil millones de citas hasta la fecha.
La compañía tiene su sede en Londres, Reino Unido, con oficinas globales ubicadas en Nueva York, Vancouver, Sídney, Ámsterdam, Dubái, Varsovia y Pristina.
Fresha permite a los consumidores descubrir, reservar y pagar citas de belleza, bienestar y autocuidado con negocios locales a través de su mercado, mientras que los negocios y profesionales de belleza y bienestar utilizan una plataforma todo en uno para gestionar sus operaciones completas con un software de negocios intuitivo sin suscripción y soluciones tecnológicas financieras.
El ecosistema de Fresha brinda a los comerciantes todo lo que necesitan para operar su negocio sin problemas al facilitar las reservas de citas, puntos de venta, gestión de registros de clientes, automatización de marketing, fidelización, inventario de productos de belleza y gestión de equipos.
El mercado de consumidores desbloquea el potencial de ingresos para los negocios socios al aprovechar el poder de las reservas en línea y el marketing automatizado a través de aplicaciones móviles e integraciones avanzadas con marcas tecnológicas importantes, incluyendo Instagram, Facebook y Google.
Salario: Salario base de EUR 36.000 a 45.000 (dependiendo en experiencia) bruto más variable mensual de 20% dependiendo en objetivos personales y corporativos
Descripción del puesto
Dado nuestros emocionantes y progresivos planes de crecimiento, estamos buscando un Account Manager excepcional para juntar a nuestro equipo del Sur de Europa basado en Madrid.Serás responsable de construir relaciones de calidad con nuestra base de salones e impulsar el uso de las distintas funcionalidades de Fresha.Esta es una grandísima oportunidad para alguien que busca trabajar en un entorno dinámico,, que le guste trabajar de forma autónoma, mostrar sus habilidades y quiera tener impacto. \n

De Que SeríAs Responsable?

Responsable de cumplir con los KPIs de monetización y educar a nuestros clientes sobre el valor de la plataforma Fresha.
Introducir, educar y hacer usuarios a los clientes de FreshaPay.
Ayudar a los salones a optimizar sus perfiles, aprovechar al máximo las herramientas de Fresha para maximizar sus ingresos.
Gestionar una cartera de clientes (Partners) y consultar con ellos sobre su uso del producto según sus necesidades y tipo de negocio.
Asegurar una experiencia de cliente inigualable mediante la fomentación de relaciones positivas a través de reuniones por videollamada para comunicar las características y beneficios de Fresha.
Crear y mantener relaciones colaborativas con nuestros equipos de ventas y de onboarding para asegurar una increíble experiencia desde el momento que se hace click por primera vez en Fresha y en todos sus fases de crecimiento con nosotros.
Colaborar con nuestros equipos de producto para asegurar que la voz del cliente llegue a nuestro equipo de producto; importantísimo para mejorar futuras versiones del producto y seguir liderando el sector.
Usar técnicas de ventas consultivas para entender las necesidades y requisitos del cliente, y tener la capacidad de asegurar que los clientes usan al máximo todos las funciones de la plataforma Fresha.

Qué Estamos Buscando (Requisitos MíNimos)

Más de 3 años de experiencia previa como Account Manager
Capacidad de adaptarse y lograr objetivos
Experiencia en el uso y análisis de datos e informes de manera efectiva para mejorar rendimiento
Naturalmente proactivo e inquisitivo, con el deseo de aprender y mejorar constantemente
Experiencia previa en un entorno de llamadas salientes o una posición de comercial relacionada preferida
Habilidades excelentes en comunicación escrito y hablado, capaz de hacer presentaciones a clientes en Castellano (idealmente tambien mínimo uno de Portugues, Italiano o Griego) por GoogleMeet
Pensamiento creativo y con una mente abierta capaz de resolver problemas
Altas capacidades de crear relaciones fructíferas con los clientes Feliz de arremangarse y ayudar al equipo cuando sea necesario - somos una start-up de híper-crecimiento!
Ganas de trabajar en el sector de belleza
¡Gente con iniciativa! Actitud positiva y de “sí, se puede”

Requisitos Deseados (Requisitos Ideales)

Fluidez en inglés y otros idiomas de sur de Europa (portugues, italiano y/o griego)
Experiencia previa en la industria de la belleza y bienestar

valoramos la pasión y el potencial

Proceso De Entrevista

Llamada de selección - Videollamada con un miembro del equipo de talento (30 minutos)
Habilidades y experiencia - Entrevista en persona con los líderes del equipo (45 minutos)
Presentación - Entrevista en persona con el Director Comercial, Jefe de Gestión de Cuentas (Europa) y el Líder del Equipo (75 minutos)

Fuerza Laboral Inclusiva

En Fresha, estamos creando una cultura donde individuos de todos los antecedentes se sientan cómodos. Queremos que todas las personas de Fresha se sientan incluidas y verdaderamente empoderadas para contribuir plenamente a nuestra visión y objetivos. Todos los que apliquen recibirán una consideración justa para el empleo.

No discriminamos por raza, color, religión, sexo, orientación sexual, edad, estado civil, identidad de género, origen nacional, discapacidad u otras características legalmente protegidas aplicables en la ubicación en la que el candidato esté aplicando. Así que por favor no incluya datos de edad, estatus marital ni fotos.

Si tienes algún requisito de accesibilidad que te haría sentir más cómodo durante el proceso de entrevista y/o una vez que te unas, háznoslo saber para que podamos apoyarte.

Fuerza laboral inclusiva
En Fresha, estamos creando una cultura donde individuos de todos los antecedentes se sientan cómodos.
Queremos que todas las personas de Fresha se sientan incluidas y verdaderamente empoderadas para contribuir plenamente a nuestra visión y objetivos. Todos los que apliquen recibirán una consideración justa para el empleo.
No discriminamos por raza, color, religión, sexo, orientación sexual, edad, estado civil, identidad de género, origen nacional, discapacidad u otras características legalmente protegidas aplicables en la ubicación en la que el candidato esté aplicando.
Si tienes algún requisito de accesibilidad que te haría sentir más cómodo durante el proceso de entrevista y/o una vez que te unas, háznoslo saber para que podamos apoyarte.
","hiringOrganization":{"@type":"Organization","name":"Fresha","sameAs":"https://www.fresha.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Madrid","addressCountry":"Spain","addressRegion":"Europe"}}}},{"@type":"ListItem","position":5,"item":{"@type":"JobPosting","title":"Account Manager (Italian Speaking)","datePosted":"2025-09-19","description":"About Fresha
Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google
Role overview
Given our exciting and progressive growth plans, we are looking for an exceptional Account Manager to come and join our global business.
Reporting directly to the Account Manager Team Lead, you will be accountable for building relationships and driving monetisation of the Fresha platform.
This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact.
\n

Commercial Growth

Engagement - Accountable for meeting key performance indicators on monetisation and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform.
Sales Cycle - Proactively introduce, educate and convert Partners on to Fresha’s payments solution.
Market Trends - Optimise listing content and availability competitiveness on the marketplace to maximise conversions.

Relationship Building

Partnering - Have a pool of Partner accounts serving as a dedicated advisor for all your Partners assisting them on their journey to product adoption.
Advisor - Advising Partners on suitable product selection based on their needs and specifications.
Business Partnering - Ensure a strong Partner Experience through building relationships by attending video meetings with your pool of Partners and effectively communicating the Fresha features and benefits.
Relationships - Build key internal relationships with our Sales and Onboarding teams to ensure smooth transition and handover of Partners through the Partner journey.
Collaboration - Collaborate with our Product teams to provide important product feedback to help enhance future releases.
Persuasion - Use consultative sales techniques to understand customer needs and requirements and have the ability to upsell and cross-sell the Fresha Platform.

This list is not exhaustive and there may be other activities you are required to deliver.

What We Are Looking For

Experience - 3+ Years experience in effectively delivering commercial outcomes from a previous Account Management role
Closing Skills – Demonstrated ability to effectively close deals, negotiate, and convert opportunities
Adaptability - Shown to be commercially motivated with an ability to adapt and achieve targets
Analytics - Proven experience in using and analysing data and reporting effectively to improve commercial outcomes
Curiosity - Naturally proactive and inquisitive, with a desire to consistently learn and improve
Teleprospecting - Previous experience in an outbound call environment or a related sales position preferred
Communication - Excellent and proven written, verbal and presentation skills
Innovative - Creative thinking and problem-solving mindset
Relationship Building - You are a true hunter and relationship builder
Team Player - Happy to roll sleeves up and assist the team when required
Initiative - Ability to self-starter with a proactive approach

Added Bonus

Bi-lingual - Fluency in English and Italian
Beauty & Wellness - Experience within the beauty and wellness industry

Interview Process

Screen Call - Video-call with a member from the Talent Team (30 mins)
Skills & Experience - In-Person interview with GM of Spain (45 mins)
Presentation - In-Person interview with Head of Account Management (Europe) and GM of Spain (75 mins)

We aim to complete the entire interview process and deliver feedback within 2 weeks.

Inclusive workforce
At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.
We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.
We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.","hiringOrganization":{"@type":"Organization","name":"Fresha","sameAs":"https://www.fresha.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Madrid","addressCountry":"Spain","addressRegion":"Europe"}}}},{"@type":"ListItem","position":6,"item":{"@type":"JobPosting","title":"Customer Support Specialist","datePosted":"2025-09-19","description":"WELCOME TO OLX
At OLX, we work together to build a more sustainable world through trade.We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more. Our colleagues around the world help to serve millions of people around the world every month, through its well-loved consumer brands including OLX, Otodom, Property24.Join OLX and see how far you can go.
Вы помогаете людям и получаете от этого удовольствие? Если ответ - Да, то нам по пути.
В команду OLX Казахстан мы ищем единомышленников OLX, Cпециалистов по работе с обращениями пользователей – открытых, доброжелательных, желающих помогать другим и развиваться вместе с OLX
\n

Какие обязанности ты получишь, работая с нами?

качественное и оперативное предоставление помощи пользователям по использованию сервиса OLX в формате письменных ответов в соответствии с политикой компании

Какими навыками необходимо обладать?

опыт работы на аналогичной должности от 2 лет
грамотная русская и казахская речь, знание казахского языка обязательно
грамотная письменная речь
опытный пользователь ПК
опыт пользования досками бесплатных объявлений
аналитический склад ума
ответственное отношение к работе
желание и умение работать на результат

Условия работы:

работа в компании входящую в международную группу
официальное трудоустройство согласно законодательству РК
оклад и ежемесячный бонус
работа на полный рабочий день в зафиксированной смене 7:00-16:00, 9:00-18:00 или
10:00-19:00
два плавающих выходных в неделю
конкурентоспособная и официальная оплата труда
ежегодный оплачиваемый отпуск 28 календарных дней
компенсация спорта согласно политике Компании после успешного прохождений испытательного срока
западная культура работы и ведения бизнеса, работе в команде профессионалов
DEI культура, где мы создаем высокоэффективное, разнообразное, инклюзивное и аутентичное рабочее место.
Внутренняя платформа, где ты можешь обучаться и развиваться (бесплатные курсы от Coursera, Harvard Business School итд)

Присоединяйся к единомышленникам - большой и дружной команде OLX!

Diversity, Equity and Inclusion at OLXOLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.","hiringOrganization":{"@type":"Organization","name":"OLX","sameAs":"https://www.olxgroup.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Almaty, Kazakhstan","addressCountry":"Kazakhstan","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":7,"item":{"@type":"JobPosting","title":"Senior Customer Support Specialist (P2E/Online Game)","datePosted":"2025-09-19","description":"

Position Type: Experienced - Individual Contributor

Employment Type: Full-Time; Open-Ended Contract (Direct Hire)

Work Setup & Location: Fully remote - Philippines

Work Schedule: Flexible, Mondays - Fridays

Base Salary: Php 40,000 - Php 70,000

Industry: Software Solutions (Blockchain/P2E gaming)

About the Job:
Join our client's team as a Senior Support Specialist and be the frontline of support for a vibrant community. You’ll be the first point of contact across multiple platforms, ensuring every support request is handled swiftly and accurately. Your role will be essential in maintaining seamless communication and a high level of customer satisfaction. If you're passionate about creating a positive support experience and ready to make an impact. Apply now!

Responsibilities:

Triages incoming support requests across channels (e.g. Discord, Telegram, Linear, Slack) and teams within the company.
Categorizes support requests based on urgency and nature, and assigns them to appropriate teams or individuals.
Tracks and monitors support tickets to ensure timely resolution and adherence to SLAs.
Escalates complex issues to senior support staff or relevant departments.
Documents common issues and solutions in the knowledge base.
Assists in maintaining internal knowledge base articles and FAQs.
Identifies recurring issues and provides feedback to improve products, services, and processes.
Handles escalated and complex support cases that require in-depth knowledge and expertise.
Assists in developing and implementing support processes and procedures.
Contributes to the creation and maintenance of support documentation and training materials.
Monitors support metrics and identifies areas for improvement.
Collaborates with other departments to resolve cross-functional issues.

Requirements

Qualifications:

3+ years of experience in configuring and using support tools and ticketing systems, preferably Intercom (including automating workflows).
Proven ability to handle difficult customer interactions and resolve complex issues.
Experience in monitoring and reporting on support KPIs and SLAs.
Strong ability to identify and implement support process improvements.
Customer-centric mindset with empathy.
Ability to work independently and as part of a team.
Excellent time management, organizational skills, and ability to work under pressure to meet deadlines.
Possesses excellent interpersonal and communication skills.
Can start immediately if possible.

Company Profile:

Our client operates in the blockchain gaming industry, focusing on play-to-earn games and the virtual asset economy. It is a decentralized autonomous organization (DAO) that invests in and supports gaming assets, allowing players to earn rewards through gameplay and community involvement.

About Likha Careers:

Likha is a traditional Tagalog (Filipino) word that means ‘to create’ or creation. At its core, Likha Careers exists to help create a world where people from all walks of life have the opportunity to participate in a positive and rewarding career where happiness, pride, and financial security are achieved. We do this through thoughtful, people-centric career services.

Let’s create your career together!

","hiringOrganization":{"@type":"Organization","name":"Likha Careers","sameAs":"https://likhacareers.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote job"}}}},{"@type":"ListItem","position":8,"item":{"@type":"JobPosting","title":"Customer Support Specialist","datePosted":"2025-09-19","description":"

Role       : Customer Support Specialist
Location : RB- Dubai Region

Role Purpose:

To assist customers in their banking requirements by delivering high quality service while projecting ADIB’s professional image in all interpersonal dealings.

Key Accountabilities of the role

Maintaining a high level of service attitude towards customers.

Executing, distribution, recording of customer instructions from various channels e.g. incoming mail, fax etc.,
Handling general walk in inquiries in a pleasant manner regarding ADIBs products & services and directing the customers to the respective service areas.
General administrative work which may include preparation of memos, customer letters, filing etc.,
Delivery of cheque books and ATM cards to customers
Handling and delivering captured card issues on account of customers
Delivery of covered cards to customers
Delivery of returned cheques to customers

Perform any other responsibilities entrusted by Branch management from time to time

\n\n
\n\n

Specialist Skills / Technical Knowledge Required for this role:

knowledge of ADIB’s Retail & institutional Banking products & services
knowledge of ADIB’s Operational Policies & Procedures
Knowledge of UAE banking practices , regulations & risks
Thorough Knowledge of all the Regulations issued by Central Bank of UAE
Fair knowledge of service standards
Knowledge of Cross Sales
Computer skills

","hiringOrganization":{"@type":"Organization","name":"Abu Dhabi Islamic Bank","sameAs":"https://www.adib.ae/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"United Arab Emirates","addressCountry":"United Arab Emirates","addressRegion":"Middle East"}}}},{"@type":"ListItem","position":9,"item":{"@type":"JobPosting","title":"Customer Support Specialist (m/w/d) - Hildesheim","datePosted":"2025-09-19","description":"

Wer ist MEDIFOX DAN und was genau machen wir?

Die MEDIFOX DAN Gruppe mit Hauptsitz in Hildesheim gehört zur ResMed Corp. und beschäftigt über 800 Mitarbeitende an neun Standorten. Wir setzen auf Teamgeist, Kundenorientierung und Leidenschaft und arbeiten an zukunftsweisenden Softwarelösungen im Gesundheits- und Sozialwesen, um Innovationen voranzutreiben. Seit über 55 Jahren revolutionieren wir die Pflegebranche und suchen Menschen, die eine Leidenschaft für Technik in einer starken Unternehmenskultur teilen. 

Zur Unterstützung unseres Teams suchen wir Dich als Customer Support Specialist (m/w/d) für unseren Standort in Hildesheim

Dein Tag Bei Uns:

Du möchtest mit Deiner Arbeit dazu beitragen, dass therapeutische Praxen wie Physiotherapie, Ergotherapie und weitere Einrichtungen ihre Patient:innen bestmöglich betreuen können? Dann bist Du bei uns genau richtig!

Gemeinsam mit Deinem Team bist Du bei Fragen zu unserer Softwarelösung MD Therapie der erste Ansprechpartner. Durch Deine kommunikative und freundliche Art fällt es Dir leicht, Dich den Anliegen unserer Kunden anzunehmen und gemeinsam mit ihnen eine Lösung zu erarbeiten. Wenn Du weißt, wie wichtig es ist, jemanden zu haben, auf den man sich verlassen kann, dann werde Teil unseres Heldenteams. Wir wollen kein Call Center sein – unser Support ist so individuell wie unsere Kunden selbst! Lass uns gemeinsam unser Ziel verwirklichen:

Wir helfen Menschen, Menschen zu helfen!

Arbeitszeiten Und Arbeitsmodell:

Um die Erreichbarkeit für unsere Kunden optimal zu unterstützen, arbeiten wir in einem Zwei-Schicht-System:

Montag bis Donnerstag:
Freitag:
Frühschicht: 08:00 Uhr bis 16:45 Uhr
Spätschicht: 08:45 Uhr bis 17:30 Uhr
Frühschicht: 08:00 Uhr bis 15:15 Uhr
Spätschicht: 08:45 Uhr bis 16:00 Uhr

Wir arbeiten in einem hybriden Modell – ein Teil der Arbeit findet remote statt. Dienstags treffen wir uns alle im Office in Hildesheim, um den persönlichen Austausch zu fördern.

Deine Aufgaben:

Du bist erster Ansprechpartner für unsere Kunden bei Fragen zur Anwendung unserer Softwarelösung MD Therapie - hauptsächlich telefonisch
Du analysierst die Anliegen unserer Kunden, berätst sie lösungsorientiert und dokumentierst die Ergebnisse strukturiert in Jira und leitest diese falls notwendig zur weiteren Bearbeitung an die zuständigen Fachbereiche weiter
Du unterstützt unsere Kunden bei technischen Herausforderungen per Fernwartung (TeamViewer) und sorgst für eine reibungslose Nutzung unserer Produkte
Du arbeitest eng mit Deinem Team zusammen, um komplexe Fälle gemeinsam zu lösen und den Support kontinuierlich zu verbessern

Das Bringst Du Mit:

Eine abgeschlossene Berufsausbildung im kaufmännischen Bereich oder IT-Umfeld – auch Quereinsteiger sind herzlich willkommen, z. B. aus der Pflege oder einem therapeutischen Beruf
Kommunikationsstärke und eine ausgeprägte Servicementalität
Eine eigenständige, strukturierte und lösungsorientierte Arbeitsweise
Idealerweise erste Erfahrungen in der (telefonischen) Kundenberatung – insbesondere im IT-/Software-Umfeld
Nice to have: Erste Berührungspunkte mit Jira und TeamViewer

Das Bieten Wir Dir:

Ein digitaler Bewerbungsprozess und die Möglichkeit auf Remote Work
Flexible Benefits: Hansefit, EGYM Wellpass, Kinderbetreuung oder JobRad – mit einem Zuschuss von bis zu 60 € monatlich
Exklusive Vergünstigungen über Corporate Benefits
Individuelle Angebote für Deine mentale Gesundheit durch TELUS Health
Zugang zu LinkedIn Learning für praxisnahe Weiterbildung und persönliche Entwicklung
Beteiligung am Unternehmenserfolg durch unser Aktienkaufprogramm
Finanzielle Sicherheit durch unsere betriebliche Altersvorsorge (bAV)

Du möchtest mit Deiner Arbeit etwas Sinnvolles bewirken, findest die Aufgaben spannend und legst Wert auf persönliche Weiterentwicklung?

Dann bist Du bei uns genau richtig!
Wir freuen uns darauf, Dich kennenzulernen.

#In-H#Li-Mdan

","hiringOrganization":{"@type":"Organization","name":"ResMed","sameAs":"https://www.resmed.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"DE Hildesheim, Germany","addressCountry":"Germany","addressRegion":"Europe"}}}},{"@type":"ListItem","position":10,"item":{"@type":"JobPosting","title":"Customer Support Specialist","datePosted":"2025-09-19","description":"

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.

Accelleron central operations team is looking for high caliber customer support engineers who provides defined services to the internal customers with best quality in the most efficient way. Customer support services endeavors to continuously improve upon the process & delivery of techno commercial services, with the aim to meet the expectation of the business and provide harmonious and delightful services to customers across the globe from Manila.

Your Responsibilities:

To provide support to LUs on process Spare Part Quotes for enquiries received directly or through EUS or service coordinators. To register these enquiries in ATURB and ERP. (Or any other Local system). Ensuring correct technical specification as per customer needs and commercial terms i.e. pricing, incoterms, texts, export checks etc.
To provide support to LUs on order booking in local ERPs which are received directly or through EUS or service coordinators. To book these orders in LDs local ERP and ensuring correct spare part delivery to correct address and on time as per customer’s requirement and agreed commercial terms.
To support LU on placing spare part orders on CHTUS via EDI or ATURB as per the requirements of sales order or safety stock. Ensuring to claim all applicable discounts from CHTUS. It includes booking of purchase orders in LU’s ERP and supports local team in importing the parts if required.
To ensure timely invoicing of the sales orders after the delivery of goods and collection and booking of all relevant costs.
To support LUs in maintaining the master data. (if required).

Your Background:

B.Tech / B.E., Dip. Engg. or MBA or any bachelor's degree.
Firm attitude towards delivering end to end high quality services and customer satisfaction.
Expertise in computer skills, office 365. Excel, word, ppt.
Basic SAP knowledge and experience on of SD/MM module.
5+ years of work-experience in order handling, preferably in dealing with international customers or suppliers.
Good on verbal-written communication. (English)
Willing to work in odd and extended hours.
Should have Good interpersonal Skills and be able to deal and respect different cultures across the globe.

Your Benefits:

Attractive compensation & benefits
Employee Assistance Program
Global parental leave program
Flexible Working Models

We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron.com.

Accelleron Data Privacy Statement: accelleron.com/privacy-notice/candidate

Job Family Group:

Marketing, Sales, Product Management","hiringOrganization":{"@type":"Organization","name":"Accelleron","sameAs":"https://www.accelleron-industries.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"PHL Mutinlupa City, Philippines","addressCountry":"Philippines","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":11,"item":{"@type":"JobPosting","title":"Procurement / Sourcing Specialist, Italian speaking, Illkirch","datePosted":"2025-09-19","description":"

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Le Spécialiste approvisionnement - demandes clients est en charge du traitement des demandes entrantes de nos clients pour la configuration de nouveaux articles sur notre ERP nécessaire à la réalisation des devis et/ou commandes. Vous travaillerez directement avec les clients et les fournisseurs, afin de collecter, d'organiser et d'analyser les données internes et externes des produits et permettre leur création dans notre système ERP tout en respectant les règles de gouvernance et les procédures opérationnelles standard.

Principales ResponsabilitéS :

La principale responsabilité est de prendre en charge les demandes des clients clés, y compris l'approvisionnement, la négociation, la création d'articles, la désactivation, la réactivation ou la maintenance ainsi que d'identifier les demandes prioritaires pour adapter et planifier la charge de travail quotidienne.
Collaborer avec les fournisseurs et les autres fonctions pour garantir la création de nouveau articles dans la limite de temps imposé, y compris les étapes nécessaires pour assurer la qualité des données ; prioriser et structurer la charge de travail de manière à ne pas dépasser les limites quotidiennes du système
Travailler avec les fournisseurs pour s'assurer que les exigences en matière de prix, de qualité des produits et de service sont satisfaite dans le temps impartis, y compris, le cas échéant, en négociant le meilleur prix d'achat pour Fisher Scientific.
Travailler avec les clients pour s'assurer que les informations fournies soient correctes pour chaque demande afin de garantir un traitement efficace des demandes.
Agir en tant qu'expert en matière processus et d'instructions de travail qui sont essentiels aux responsabilités quotidiennes tout en assurant en permanence le respect des processus par les autres départements
Adhérer à toutes les procédures documentées de gouvernance et d'exploitation standard pour garantir que les modifications des données sur les produits sont effectuées de manière cohérente et précise via des processus manuels et automatisés
Gérer le processus de création de nouveaux articles en collaborant avec d'autres fonctions pour garantir une mise en œuvre conforme et dans les temps des nouveaux produits au sein du système principal.
Mettre en œuvre avec précision les modifications apportées aux attributs des données produit dans le système ERP dans le temps imparti tout en s'assurant que les approbations appropriées soient reçues
Tenir à jour des informations produits complète et exactes pour le compte des responsables commerciaux et garantir une saisie dans IBS conformément aux SLA et aux règles commerciales en vigueur. Utiliser des modèles appropriés et suivre les processus établis approuvés par la gouvernance
Maintenir l'intégrité du portefeuille produits au sein du système informatique pour assurer l'efficacité des processus
Créer de nouveaux fournisseurs en remplissant les formulaires en vigueurs, garantir une capture correcte et précise des données fournisseurs et assurer le lien avec les services finance et Data management pour obtenir le numéro fournisseur définitif.
Si approprié, créer de nouveaux fournisseurs et, pour les fournisseurs désignés, aider à la négociation des remises et conditions commerciales, tout en proposant efficacement la proposition de valeur de Fisher

Vos QualitéS :

Vous êtes titulaire d’un BAC+2 à BAC+5 ou vous avez une première expérience en sourcing / service client / relations fournisseurs
Vous maîtrisez l’anglais et l'italien au moins à l’écrit (niveau minimum C1) et à l'oral
Travaillez dans un environnement informatique riche et complexe ne vous fait pas peur
Vous avez la capacité à travailler de manière autonome et en équipe
Vous avez d’excellentes compétences en communication (écrite et verbale) et en relations interpersonnelles
Vous avez de bonnes capacités d'écoute et êtes flexible
Vous appréciez travailler dans un environnement en constante évolution
[Facultatif] Vous avez une formation scientifique ou avez une expérience en laboratoire / technique

","hiringOrganization":{"@type":"Organization","name":"Thermo Fisher Scientific","sameAs":"https://www.thermofisher.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"France - Illkirch - Boulevard Sébastien Brant - Parc d'Innovation","addressCountry":"France","addressRegion":"Europe"}}}},{"@type":"ListItem","position":12,"item":{"@type":"JobPosting","title":"Customer Support Specialist","datePosted":"2025-09-19","description":"

Your Responsibilities:

To provide support to LUs on process Spare Part Quotes for enquiries received directly or through EUS or service coordinators. To register these enquiries in ATURB and ERP. (Or any other Local system). Ensuring correct technical specification as per customer needs and commercial terms i.e. pricing, incoterms, texts, export checks etc.
To provide support to LUs on order booking in local ERPs which are received directly or through EUS or service coordinators. To book these orders in LDs local ERP and ensuring correct spare part delivery to correct address and on time as per customer’s requirement and agreed commercial terms.
To support LU on placing spare part orders on CHTUS via EDI or ATURB as per the requirements of sales order or safety stock. Ensuring to claim all applicable discounts from CHTUS. It includes booking of purchase orders in LU’s ERP and supports local team in importing the parts if required.
To ensure timely invoicing of the sales orders after the delivery of goods and collection and booking of all relevant costs.
To support LUs in maintaining the master data. (if required).

Your Background:

B.Tech / B.E., Dip. Engg. or MBA or any bachelor's degree.
Firm attitude towards delivering end to end high quality services and customer satisfaction.
Expertise in computer skills, office 365. Excel, word, ppt.
Basic SAP knowledge and experience on of SD/MM module.
5+ years of work-experience in order handling, preferably in dealing with international customers or suppliers.
Good on verbal-written communication. (English)
Willing to work in odd and extended hours.
Should have Good interpersonal Skills and be able to deal and respect different cultures across the globe.

Your Benefits:

Attractive compensation & benefits
Employee Assistance Program
Global parental leave program
Flexible Working Models

We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron.com.

Accelleron Data Privacy Statement: accelleron.com/privacy-notice/candidate

Job Family Group:

Marketing, Sales, Product Management","hiringOrganization":{"@type":"Organization","name":"Accelleron","sameAs":"https://www.accelleron-industries.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"PHL Mutinlupa City, Philippines","addressCountry":"Philippines","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":13,"item":{"@type":"JobPosting","title":"Training & Customer Support Specialist","datePosted":"2025-09-18","description":"

Who We Are:

Your Role

In this role your primary areas of focus are training customers, solving Salesforce cases, and successfully handling customer inquiries, while following the Training team mission statement. It is expected that you will also continue to build upon your existing understanding of Global Relay solutions and how-to's, while continuing to develop and grow in your overall knowledge of the financial and regulatory industries.

Your Responsibilities

Provide superb customer service for Global Relay’s blue-chip clients: handling customer calls, identifying customer needs, answering customer inquiries, and following up with customers on service issues
Assist customers in tailoring their accounts to suit their needs in relation to their highly regulated industry
Utilize available resources to find practical solutions to assist with troubleshooting and supporting customer issues
Use webinar applications to deliver product training to end users on Global Relay’s suite of products as well as providing ongoing customer support
Demonstrate extensive knowledge on Global Relay products, services, processes and terminology, and ability to work independently
Demonstrate curiosity and initiative to enrich product knowledge, and stay informed of relevant changes to products and features and how it affects customers
Consistently demonstrate well-structured thought-process, adding value and considering alternative outcomes
Utilize clear, concise, accurate and objective written and verbal communication when assisting customers
Use active listening, in-depth investigative and creative problem-solving skills to resolve difficult customer problems, to build a positive customer experience
Present information in a manner which engages learners and encourages participation and feedback
Manage workload effectively, working on projects and special assignments as appropriate
Perform well under pressure, keeping control of calls, maintaining professional composure and confidence when handling customer queries
Work collaboratively with other trainers and departments to ensure the successful on-boarding and implementation of customers
Operate as a Subject Matter Expert, providing ongoing support to new hires and junior Trainers
Support a positive learning and development culture for continual professional growth while creating an environment open to questions and change
Participate in team meetings and encourage others to contribute

About You

Degree or Diploma and/or work experience as a product trainer or in a customer service role
Ability to speak and write English fluently and possess excellent interpersonal and communication skills with excellent telephone etiquette
Exceptional time management and organizational skills with high attention to detail
Ability to exercise tact and discretion and can be entrusted with confidential information
Ability to take complex topics or tasks and break them down for the learners, and effectively communicate with individuals at all levels of an organization
Ability to respond to continually changing priorities to meet the demands of the team, our customers, and our company
Professional business manner, comfortable with working and making decisions under pressure in a timely manner
Goal oriented self-starter who can work independently and reliably with minimal supervision and has an appetite for continuous learning
True team player who is willing to roll up their sleeves, assist and support other team members, and take on new tasks
Proficient in Microsoft Office applications (Word, Excel, Access, PowerPoint & Outlook
Spanish or Portuguese language skills are preferred, but not a requirement

\n\n

What You Can Expect:

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

","hiringOrganization":{"@type":"Organization","name":"Global Relay","sameAs":"https://www.globalrelay.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Halifax, Nova Scotia, Canada","addressCountry":"Canada","addressRegion":"North America"}}}},{"@type":"ListItem","position":14,"item":{"@type":"JobPosting","title":"Customer Support Specialist","datePosted":"2025-09-18","description":"

Company Description

About Us
\nAt Catch Vibe Voice, we specialize in enhancing communication experiences by delivering high-quality customer engagement and support solutions. Based in Cleveland, OH, our mission is to create seamless interactions that help brands connect meaningfully with their audiences. We combine innovation, empathy, and excellence to elevate every client touchpoint—because every interaction matters.

Job Description

We are seeking a Customer Support Specialist who will serve as the first point of contact for our clients and customers. You will provide outstanding support via phone and email, resolve issues efficiently, and ensure a high level of customer satisfaction. This position requires strong communication skills, problem-solving abilities, and a customer-first attitude.

Responsibilities

Respond to customer inquiries via phone, email, and internal ticketing systems
Resolve product or service issues by clarifying complaints, determining the root cause, and offering effective solutions
Document all customer interactions clearly and accurately
Provide feedback to internal teams regarding recurring issues and customer concerns
Maintain a professional, positive, and empathetic attitude in all customer interactions
Assist with onboarding new customers and guiding them through our service offerings
Collaborate with team members and supervisors to improve the customer experience

Qualifications

High school diploma or equivalent required; associate's or bachelor’s degree preferred
Proven experience in a customer service or support role (2+ years ideal)
Strong verbal and written communication skills
Ability to handle high-pressure situations with professionalism
Proficient in using computers and customer management systems (CRM experience a plus)
Strong attention to detail and organizational skills
Ability to work independently and as part of a team
Competitive salary: $56,000 – $61,000 annually

Additional Information

Benefits

Opportunities for professional development and career growth
Paid time off and holidays
Health, dental, and vision insurance
Supportive and collaborative team environment
Skill-building in communication, problem-solving, and client relations

","hiringOrganization":{"@type":"Organization","name":"SharpContra","sameAs":"https://www.sharpcontra.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Cleveland, OH, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":15,"item":{"@type":"JobPosting","title":"Customer Support Specialist","datePosted":"2025-09-18","description":"\n

About Childplus

ChildPlus is the original and most widely used Head Start data management system. ChildPlus Software, a Procare Solutions company, has been focused on making the best Head Start software available since 1985, offering top-notch support and multiple training options with a dedication that can't be beat. Based in Atlanta, Georgia, ChildPlus Software’s goal is to simplify the day-to-day challenges of Head Start and early education operations with outstanding software, service, and support.

A little about the role...

The Customer Support Specialist will be responsible for completing Customer Requests through HubSpot Tickets. Using telephone, email, chat and meetings, the specialist will be required to complete tickets in a timely manner. This includes identifying the customer’s issues, and utilizing troubleshooting, researching, and excellent communication skills to complete each ticket.

What You'Ll Do:

Responsible for delivering service and support to clients via telephone, e-mail, chat, and appointments
Communicate professionally and effectively in client interactions
Provide technical assistance and guidance in all aspects of the software
Ask probing questions to obtain an accurate understanding of client’s needs
Research and provide possible solutions by using analytical, problem-solving, and organizational skills
Troubleshoot and escalate all potential issues appropriately
Accurately document all internal and external communications in a timely manner
Review open cases daily and complete follow-up weekly
Conduct peer reviews and peer audits as needed
Provide backup reception duties for phone, email, appointments, and chats as needed
Follow all departmental processes and procedures
Perform additional office, documentation, customer service, and special project tasks as required

Our Ideal Candidate Will Have:

At least 1 year of customer service experience
Strong interpersonal, relationship building and active listening skills
Ability to multi-task, set priorities, and manage time effectively while providing outstanding customer service
Flexible, detail-oriented, self-starter that is a highly motivated quick learner
Must possess exceptional communication, analytical, problem-solving, and organizational skills
Ability to handle complex/stressful situations with a high level of professionalism
Strong team orientation with a focus on collaboration
Bachelor’s Degree preferred OR equivalent work experience
Experience using HubSpot, Slack, SharePoint, and DevOps
Excellent verbal and written communication skills in both English and Spanish
Familiarity with client ticketing systems, VOIP, appointment, video, and chat software
Experience with SQL, DevExpress, collaboration software, data visualization, messaging, API, and integration tools
Technical writing experience
Knowledge of Head Start/Early Head Start
Experience using ChildPlus Software

\n\n

Why Childplus?

Excellent comprehensive benefits packages including: medical, dental, & vision plans
HSA option with employer contributions
Vacation time, holidays, sick days, volunteer & personal days
401K Plan with employer match and immediate vesting
Employee Stock Purchase Plan
Employee Discount Program
Medical, Dependent Care, and Transportation FSA Plans
Company paid Short and Long-Term disability and Life Insurance
Tuition Reimbursement and continued Professional Development
Fast paced, high energy workplace environment in prime downtown location
Regular company provided meals

Location

This position is based in our Atlanta, GA office. We are currently in a flexible hybrid in-office/remote working model based on business needs. Candidates must be willing and able to work from our Atlanta, GA office a few days a week.

\n\n","hiringOrganization":{"@type":"Organization","name":"Procare Solutions","sameAs":"https://www.procaresolutions.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Atlanta, GA","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":16,"item":{"@type":"JobPosting","title":"Customer Support Specialist","datePosted":"2025-09-18","description":"

We are seeking a dedicated Customer Support Agent to join our team. In this role, you will be responsible for resolving clients' queries professionally and providing exceptional support through various channels, including chats, emails, and phone calls. Your mission is to enhance our service coverage for English-speaking clients, ensuring they receive timely and effective assistance.

Responsibilities

Efficiently responds and communicates with clients to understand and service their needs via live
Effectively analyses customer data to make appropriate recommendations and problem resolutions
Resolve product or service concerns by clarifying the customer's problem; determining the cause; selecting and explaining the best solution to solve the problem expediting correction or adjustment; following up to ensure resolution
Demonstrates excellent customer service by facilitating positive long-term relationships and a high potential for repeat business
Builds rapport with clients and effectively diffuses conflict and opposition
Contributes to team effort by accomplishing related results as needed
Committed to meeting quality standards in processing customer adjustments

Requirements

Proficiency speaking and writing in English
Computer literacy
Able to identify ways of solving the problem and present the solution in a verbal and written manner
Strong interpersonal skills
High level of professionalism
Attention to detail and punctuality
Own a laptop (Windows with a minimum of 16Gb RAM Memory or Apple Mac 2015 model onwards.)
Stable internet connection

We Offer

8 paid sick leave shifts per year
160 paid vacation hours per year
Medical insurance after the probation period
Compensation for professional education, language learning
Compensation for a sports subscription or sports equipment

","hiringOrganization":{"@type":"Organization","name":"JustMarkets","sameAs":"https://justmarkets.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote, Europe"}}}},{"@type":"ListItem","position":17,"item":{"@type":"JobPosting","title":"Onboarding/Customer support specialist (Hindi speaker)","datePosted":"2025-09-18","description":"

PrimeXBT is a Top10 financial services provider offering a wide range of multi-asset trading products, including cryptocurrencies and CFDs. Our proprietary trading platform and integration with MetaTrader 5 (MT5) provide our clients with a robust and versatile trading experience.

We are looking for an Onboarding Specialist to join our team to develop business opportunities within the South Africa region to drive growth and market penetration.

The position does not involve aggressive cold sales, but rather helping new clients navigate the platform and ensuring they have a smooth onboarding experience. This role is focused on guiding new users from the registration process to their first successful deposit.

The Main Responsibility Will Be:

Establishing effective communication with clients
Analyzing the end user experience based on following data: customer’s feedback, support requests data analysis, service data statistics and internal testing
Helping clients understand the platform and supporting them throughout the process of making a deposit
Assisting clients via various communication channels (phone, WhatsApp, platform chat, email, push notifications).
Collaboration with the management and IT/Suport departments

Discover Your Fit:

Minimum of 1 year of experience in a similar role within the financial services industry, focusing on Forex, CFDs, or Crypto.
Background in sales would be a great plus
Proficiency in English(clear accent)
Strong negotiation, communication, and interpersonal skills, with an analytical mindset.

We are ready to provide for you:

100% remote job
Competitive salary
Opportunity to work in international and cross-functional team with challenging and in-demand product
Medical insurance after probation period
Additional sick leaves every 6 months
Birthday gifts

Are you interested? Let's talk!

","hiringOrganization":{"@type":"Organization","name":"PrimeXBT","sameAs":"https://primexbt.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote"}}}},{"@type":"ListItem","position":18,"item":{"@type":"JobPosting","title":"Customer Support Specialist","datePosted":"2025-09-18","description":"

Company Description

About Us

At Captura Hall, we specialize in crafting impactful communication strategies that help brands build clarity, trust, and resonance with their audiences. Based in Miami, we’re a dynamic and forward-thinking team focused on driving results through compelling messaging, internal alignment, and effective stakeholder communication. Whether it's through written content, strategic presentations, or internal initiatives, our work helps organizations communicate with purpose and power.

Job Description

Captura Hall is seeking a Customer Support Specialist to join our dynamic service team in Tampa. The ideal candidate will play a key role in ensuring customer inquiries are handled promptly and effectively, maintaining a high level of client satisfaction and professional service. This position requires strong communication skills, problem-solving abilities, and a commitment to delivering exceptional customer experiences.

Responsibilities

Respond to customer inquiries via phone, email, or ticketing system in a timely and professional manner
Resolve product or service issues by clarifying complaints and determining the best course of action
Document customer interactions accurately within the CRM system
Follow up to ensure resolution and customer satisfaction
Work collaboratively with internal teams to resolve escalated concerns
Maintain knowledge of company products, services, and updates
Identify and suggest opportunities for process improvements

Qualifications

High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
1–2 years of experience in customer service or support-related roles
Excellent verbal and written communication skills
Strong organizational and time management abilities
Problem-solving mindset with attention to detail
Proficient in using computer systems and CRM software
Ability to work independently and as part of a team

Additional Information

Benefits

Competitive salary within the $55,000–$62,000 range
Opportunities for professional growth and internal advancement
On-the-job training and continuous learning resources
Supportive team environment focused on collaboration and results
Paid time off and comprehensive benefits package available upon eligibility

","hiringOrganization":{"@type":"Organization","name":"SharpContra","sameAs":"https://www.sharpcontra.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Tampa, FL, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":19,"item":{"@type":"JobPosting","title":"Customer Support Specialist (Tier 1)","datePosted":"2025-09-18","description":"

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

\nAt Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.\n

Learn more at diligent.com or follow us on LinkedIn and Facebook

Shift Timing - 13:30pm - 21:00pm GMT
Position Overview:

We are seeking a Customer Support Specialist to handle Tier 1 support and client relationships by answering Support calls from our clients, resolving issues and ensuring all appropriate follow up to confirm complete client satisfaction. Our support team works closely with both our Customer Success Team and our ProdOps team to ensure speedy resolution of all issues, and you must be extremely proficient in articulating with both technical and non-technical staff and users. The primary attribute we are looking for is excellent customer service with superb communication skills who has a passion for helping people and who is unflappable under pressure. You will have a commitment to offer the best customer service possible and the self-confidence to work with senior executives across the globe.

Key Responsibilities

Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
Gather customer’s information and determine the issue by evaluating and analyzing the symptoms
Diagnose and resolve technical and software issues involving internet connectivity, login problems and more
Research required information using available resources
Follow standard processes and procedures
Identify and escalate priority issues per Client specifications
Redirect problems to appropriate resource
Accurately process and record call transactions using a computer and designated CRM software
Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business
Organize ideas and communicate oral messages appropriate to listeners and situations
Follow up and make scheduled call backs to customers where necessary
Stay current with system information, changes and updates

Required Experience/Skills

1-3 years’ experience of phone-based Software Application/Technical Support/Customer Service supporting end users
Excellent communication skills with internal stakeholders
Experience of phone-based Software Application/Technical Support or call center experience supporting end users
Proven problem-solving skills and technical aptitude
Working knowledge of Windows OS and other major operating systems
Superb communication and customer handling skills
Ability to think on your feet in a highly demanding and fast moving environment

\n\n

What Diligent Offers You

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

\n\n

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

","hiringOrganization":{"@type":"Organization","name":"Diligent Corporation","sameAs":"https://www.diligent.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Galway, Ireland","addressCountry":"Ireland","addressRegion":"Europe"}}}},{"@type":"ListItem","position":20,"item":{"@type":"JobPosting","title":"Customer Support Specialist- German Speaking - Day Shift","datePosted":"2025-09-18","description":"

Do you want to help the world EV better?

We’re looking for a talented Customer Support Specialist to join our Support team.

Is This You?

Who Are We?

We are Monta: the powerful EV platform connecting the dots in the entire EV charging industry. We serve drivers, companies, cities, and the electricity grid with our proactive technology.

We have a dream…

EV charging is our passion. We want to make it simple, accessible, and reliable for everyone. Since our technology is compatible with all charge point brands (!), we aim to help everyone enjoy the same, consistent charging experience: from EV drivers in their homes to charge point owners, EV charging businesses or EV fleets. We tackle the complexities of the ecosystem in a truly technological way, providing a tailored software solution for all things EV.

Want to hear something big?

We recently closed a huge Series B round, totalling 80M EUR! In other words: we’re well on our way to revolutionizing the global EV charging experience. And how will we use our new funding? We plan to double down on our successful software-only strategy by strengthening our investments in all markets, and expanding our products to all new sectors ready to set off on an electrified future. Once that’s done, the sky’s the limit 🚀

Here are some things you’ll be working on:

Respond promptly to inquiries mainly from B2C via email, phone, live chat, and our contact formular.
Resolve customer concerns efficiently while ensuring a high level of satisfaction.
Provide product knowledge and guidance tailored to the needs of individual consumers.
Guide customers in setting up their charging stations, ensuring all the instructions are clear and straightforward.
Work collaboratively with other teams to ensure customer satisfaction, including the development team to report on any product bugs or shortcomings.
Create knowledge base articles and update internal documentation in support of the customer experience.
Working on a shift-based schedule Monday-Sunday, between the hours of 07:00-19:00.

As a Customer Support Specialist, you will:

In the position of Customer Support Specialist, you will be one of the first handful of hires and a key element in shaping the culture, foundation and future of the Support Team. You will be our voice to the outside world, and it is therefore crucial that you have a passion for helping people. Our users are always 100% in focus and it is important to us that they get an awesome experience when they contact us.

To do this, we imagine you to have the following experience:

You are fluent in English and German - Bonus if you speak other languages.
You are located in or around Barcelona and can work from our office in Barcelona.
You are driven and can think outside of the box.
You have experience working in customer-facing environments.
You have attention to detail and are not afraid of taking ownership.
You are tech-savvy.

(Do you fit most of these requirements, but not all? That’s fine: we’d love to hear from you all the same!)

What will you get?

Take part in our Support team’s monthly meetup, where you can share your knowledge and discuss best practices
Share Monta’s success through our generous warrant program
Relax and unwind during your 30 paid vacation days (five weeks + five top-up days)
Use your personal learning budget and take some time off for your personal/professional development
Hop in our shared company car (or hop on an electric bike) in our bigger offices
Stay fit with your subsidized gym membership
Never go hungry (or thirsty) again with the free snacks & beverages at our offices
Enjoy your subsidized heathly-based lunches at our offices
Prepare for the future with your health insurance account
Spend time with your family during your paid parental leave

At Monta we foster a dynamic, on-site environment where innovation thrives and teamwork is strengthened. We recognise the importance of work-life balance where flexibility is supported and encouraged provided that it aligns with your responsibilities and the needs of your team.

What’s the salary range for this role?
The salary for this role is 25,000 Euro per annum

Does this sound exciting? If yes, then please apply soon. We review applications continuously, and can’t wait to hear from you!

Kindly submit your application in English.

To succeed in this position, your spoken and written English skills need to be proficient. Since Monta is a globally active company, you’ll be communicating often and regularly with our co-workers and partners around the world, making your professional English knowledge essential.

Please note that we don’t accept unsolicited applications from headhunters or recruitment agencies. Unsolicited applications sent to our company or co-workers are considered to be the property of Monta, and we won’t agree to pay any referral compensation or recruiter fee without a signed agreement.

Find out more by visiting https://monta.com/uk/careers/

#Li-Db1

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💰 Salary: 28,000 Dkk Per Month

Do you want to help the world EV better?

We’re looking for a talented Customer Support Specialist to join our Support team.

Is This You?

Who Are We?

We are Monta: the powerful EV platform connecting the dots in the entire EV charging industry. We serve drivers, companies, cities, and the electricity grid with our proactive technology.

We have a dream…

Want to hear something big?

Here are some things you’ll be working on:

Respond promptly to inquiries mainly from B2C via email, phone, live chat, and our contact formular.
Resolve customer concerns efficiently while ensuring a high level of satisfaction.
Provide product knowledge and guidance tailored to the needs of individual consumers.
Guide customers in setting up their charging stations, ensuring all the instructions are clear and straightforward.
Work collaboratively with other teams to ensure customer satisfaction, including the development team to report on any product bugs or shortcomings.
Create knowledge base articles and update internal documentation in support of the customer experience.
Working on a shift-based schedule Monday-Sunday, between the hours of 07:00-19:00, in 8-10h blocks.

As a Customer Support Specialist, you will:

To do this, we imagine you to have the following experience:

You are fluent in English and German - Bonus if you speak other languages.
You are ideally located in or around Copenhagen, Denmark.
You are driven and can think outside of the box.
You have experience working in customer-facing environments.
You have attention to detail and are not afraid of taking ownership.
You are tech-savvy.

(Do you fit most of these requirements, but not all? That’s fine: we’d love to hear from you all the same!)

What will you get?

Take part in our Support team’s monthly meetup, where you can share your knowledge and discuss best practices
Share Monta’s success through our generous warrant program
Relax and unwind during your 30 paid vacation days (five weeks + five top-up days)
Use your personal learning budget and take some time off for your personal/professional development
Hop in our shared company car (or hop on an electric bike) in our bigger offices
Stay fit with your subsidized gym membership
Never go hungry (or thirsty) again with the free snacks & beverages at our offices
Enjoy your subsidized plant-based lunches at our offices
Prepare for the future with your health insurance account
Spend time with your family during your paid parental leave

Does this sound exciting? If yes, then please apply soon. We review applications continuously, and can’t wait to hear from you!

Kindly submit your application in English.

To succeed in this position, your spoken and written skills in both German and English need to be proficient. Since Monta is a globally active company, you’ll be communicating often and regularly with our co-workers and partners around the world, making your professional English knowledge essential.

Please note that we don’t accept unsolicited applications from headhunters or recruitment agencies. Unsolicited applications sent to our company or co-workers are considered to be the property of Monta, and we won’t agree to pay any referral compensation or recruiter fee without a signed agreement.

Find out more by visiting https://monta.com/uk/careers/

","hiringOrganization":{"@type":"Organization","name":"Monta","sameAs":"https://monta.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"København, Denmark","addressCountry":"Denmark","addressRegion":"Europe"}}}},{"@type":"ListItem","position":22,"item":{"@type":"JobPosting","title":"Danish-speaking Customer Support specialist (Travel industry)","datePosted":"2025-09-18","description":"

Job Title:

Danish-speaking Customer Support specialist (Travel industry)

Job Description

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as \"World's Best Workplaces,\" “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

This role also offers flexibility in terms of where you work: Either from the comfort of your own home, or from one of our offices!

This job is available primarily fulltime, but we also offer part-time employment! This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% (note: the training period is fulltime only, part-time is possible after this stage)

About the role, as a Customer Support Specialist, you will be responsible for

Bringing great customer service to the customers via phone and e-mail,
Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more
Finding solutions for each individual customer to ensure their journey runs smoothly

To do great in this role, you must be fluent in Danish and have a good command of English. Other than that, we'd love for you to be flexible and dynamic addition to our team.

To make the most of your time here, we'll offer you this:

A salary of 1900,- Euros/Gross
Bonus up to 250,- Euros/Gross
Flexible work schedule
A job you can do from the comfort of your own home or from our office in city center - you choose!
A good health insurance which includes gym and dentistry
Paid mobile phone bill
Supportive and fun coworkers (if we do say so ourselves)

Start date: 17th of November 2025.

Working hours: Work in 8,5 h shifts, Monday to Sunday, from 9 AM till 8 PM

Location: Work from home (in Latvia) or office (Raiņa bulvāris 11, Riga)

Our recruitment process consists of a short phone interview, an online test, finally an interview and a background check. If we turn out to be a match, we'll be happy to make an offer!

Location:

LVA-Work-at-Home

Language Requirements:

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

","hiringOrganization":{"@type":"Organization","name":"Concentrix","sameAs":"https://www.concentrix.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"LVA-Work-at-Home, Latvia","addressCountry":"Latvia","addressRegion":"Europe"}}}},{"@type":"ListItem","position":23,"item":{"@type":"JobPosting","title":"Customer Support Specialist - Bilingual - Overnights","datePosted":"2025-09-18","description":"

Bilingual Customer Support Specialist - Overnights

Pay from $27 to $32 per hour with significant growth and earning potential!

Includes $4 Shift Differential

California Branch

4810 South Hellman Avenue, Ontario, CA 91762

Fast, friendly and customer focused. As a Uline Overnight Bilingual Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Full-Time Hours: Friday - Tuesday, 9 PM to 5:30 AM

Training Hours - Days: Monday - Friday, 8:30 AM - 5 PM (approximately 6 - 7 months)

Why Customer Service at Uline?

Learn: In-depth training helps you sharpen communication and problem-solving skills.
Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Process customer orders, make product recommendations and handle account inquiries using world-class technology.

Position Responsibilities

Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.
High school diploma or equivalent. Bachelor's degree preferred.
Excellent problem-solving, listening and communication skills.

Minimum Requirements

Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Bilingual (English / Spanish) - fluent in both verbal and written forms.
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Best-in-class, clean, modern facilities.
First-class fitness center and nearby walking path.

Benefits

Multiple Bonus Programs.

Employee Perks

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace. All positions are on-site.

Eeo/Aa Employer/Vet/Disabled

#Li-Jw2

#Li-Ca001

(#In-Cacs)

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

","hiringOrganization":{"@type":"Organization","name":"Uline","sameAs":"https://www.uline.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"California (C6), United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":24,"item":{"@type":"JobPosting","title":"Customer Support Specialist (m/w/d)","datePosted":"2025-09-18","description":"Customer Support Specialist (m/w/d)

Company:

Boeing Distribution Services ISC GmbH

Zur Verstärkung unseres Performance & Execution Teams suchen wir zum nächstmöglichen Zeitpunkt am Standort Norderstedt (Metropolregion Hamburg) unbefristet einen

Customer Support Specialist (m/w/d)

Deine Aufgaben als Customer Support Specialist (m/w/d) bei Boeing:

Du übernimmst die Kundenbetreuung im Innendienst für den Verkauf von Verbrauchsmaterialien für die Luftfahrtindustrie.
Du betreust einen internationalen Kundenstamm vom Auftragseingang bis zur Zahlung und stellst die Erfüllung der vereinbarten Leistungen sicher.
Du verantwortest die Auftragsbearbeitung und -administration inkl. der regelmäßigen Terminüberwachung in täglicher Abstimmung mit der Materialwirtschaft und den Versandabteilungen zur Sicherstellung termingerechter Auslieferungen.
Du kommunizierst regelmäßig mit deinen Kunden zum Status seiner Bestellungen und koordinierst mögliche Änderungen.
Die Überwachung von Rücksendungen und Bearbeitung von Reklamationen rundet dein Aufgabengebiet ab.

Das solltest du als Customer Support Specialist (m/w/d) mitbringen:

Mindestanforderungen:

Eine erfolgreich abgeschlossene kaufmännische Ausbildung.
2-4 Jahre Berufserfahrung im Kundendienst im Bereich Luftfahrt und/oder Groß- & Außenhandel.
Gute, praxiserprobte Englischkenntnisse in Wort und Schrift.

WüNschenswerte Qualifikationen & Skills:

Erste Erfahrungen im Umgang mit SAP oder anderen ERP Systemen wären wünschenswert.
Einen routinierten Umgang mit dem MS-Office Paket, insb. Excel.
Freude am täglichen Kundenkontakt und am selbstständigen Arbeiten.

Benefits:

JäHrliche Gehaltsrunden.
30 Tage Urlaub, die mit zunehmender Betriebszugehörigkeit ansteigen.
Sozialleistungen wie Vermögenswirksame-Leistungen, einen Kindergartenzuschuss und einen Zuschuss zur betrieblichen Altersvorsorge.
Cross-funktionales und internationales Arbeiten in Teams rund um den Globus.
Maßgeschneiderte Weiterbildungsmöglichkeiten für deinen Tätigkeitsbereich.
Geregelte Arbeitszeiten, sowie Gleitzeit.
Eine hauseigene Kantine mit bezuschusstem Essen.
Einen Zuschuss zum HVV ProfiTicket & kostenlose Mitarbeiterparkplätze.
Fahrrad-Leasing (JobRad) mit attraktiven Konditionen.
Eine bezuschusste Mitgliedschaft im EGYM Wellpass Programm.

“Come and join the Boeing Family”. Bitte sende uns deine aussagekräftigen Bewerbungsunterlagen unter Angabe deiner Gehaltsvorstellung sowie deines frühestmöglichen Eintrittstermins zu. Schwerbehinderte Bewerberinnen und Bewerber werden bei gleicher Qualifikation und Eignung vorrangig berücksichtigt. Wir freuen uns auf deine Bewerbung, die ausschließlich über unser Online Portal angenommen wird.

Boeing Distribution ISC GmbH

Rudolf-Diesel-Str. 11-13, 24558 Henstedt-Ulzburg

Www.Boeingdistribution.Com

Work Authorization:

This requisition is for a locally hired position in Germany. Candidates must have current legal authorization to work immediately in Germany.

Boeing will not attempt to obtain Immigration and labor sponsorship for any applicants.

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

This position offers relocation based on candidate eligibility.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Not a Shift Worker (Germany)","hiringOrganization":{"@type":"Organization","name":"Boeing","sameAs":"https://www.boeing.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"DEU - Norderstedt, Germany","addressCountry":"Germany","addressRegion":"Europe"}}}},{"@type":"ListItem","position":25,"item":{"@type":"JobPosting","title":"Solution Specialist (Spanish & Italian - speaking) - Hybrid - Cloud Solutions MV02","datePosted":"2025-09-18","description":"

Job Title:

Solution Specialist (Spanish & Italian - speaking) - Hybrid - Cloud Solutions MV02

Job Description

Experience the power of a game-changing career

If you’re looking to grow and be inspired, as a Solution Specialist in Malaga (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As a Solution Specialist on our team, you will:

- Secure new customer wins by maximize up-sell and cross-sell opportunities collaborating
- Provide technical product overview and insights pertinent to customer need and usage scenarios
- Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud
- Audit and confirm implementation requirements and pricing calculations as required
- Demonstrate aspects of the technical and business solution to customers over Teams
- Act as the key technical contact for the SMB Vendor Tele team with potential customers
- Conduct group and one-on-one trainings across the Center on subjects of expertise
- Constantly research and educate self with the newest developments in cloud capabilities and pricing for both Microsoft and competitor

Your Qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

- Are native or proficient in Spanish and Italian plus fluent in English
- Have a Bachelor’s degree
- Have 3-6+ years of technology related sales or business development experience
- Have Minimum Fundamentals certification is required upon entering to the role, L200 certification is preferred
- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions
required
- Have demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions
preferred
- Understand cloud deployment and adoption planning
- Have experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology
- Proven track record of outstanding performance and achieving goals
- Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role

It would be a plus if you have:

- Experience working within a technical sales or presales environment preferred
- Experience in one of these relevant fields: computer science, mathematics or engineering
- Master’s degree. Major or minor in computer science, mathematics or engineering

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s in it for you

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

- Full-time Spanish contract, we also help you with what you need to start working and living in Spain
- Salary 34 000 euros gross/year + 6 000 euros gross/year in bonus +
+ Private medical insurance
- Relocation support*
- Full paid training for the company and the products you will be working on
- A modern centrally placed office in Benalmadena, right next to the beach area

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

R1657335

Location:

ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12

Language Requirements:

English (Required), Spanish (Required)

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

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Bilingual Customer Support Specialist

Pay from $25 to $30 per hour with significant growth and earning potential!

Includes $2 Shift Differential

California Branch

4810 South Hellman Avenue, Ontario, CA 91762

Fast, friendly and customer focused. As a Uline Bilingual Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Full-Time Hours: 12:30 PM to 9 PM, 4 weekdays and 1 weekend day.

Why Customer Service at Uline?

Learn: In-depth training helps you sharpen communication and problem-solving skills.
Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Process customer orders, make product recommendations and handle account inquiries using world-class technology.

Position Responsibilities

Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.
High school diploma or equivalent. Bachelor's degree preferred.
Excellent problem-solving, listening and communication skills.

Minimum Requirements

Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Bilingual (English / Spanish) - fluent in both verbal and written forms.
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Best-in-class, clean, modern facilities.
First-class fitness center and nearby walking path.

Benefits

Multiple Bonus Programs.

Employee Perks

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace. All positions are on-site.

Eeo/Aa Employer/Vet/Disabled

#Li-Jw2

#Li-Ca001

(#In-Cacs)

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

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Customer Support Specialist

Pay from $22 to $27 per hour with significant growth and earning potential!

Florida Branch

3830 Uline Drive, Naples, FL 34117

Fast, friendly and customer focused. As a Uline Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Various on-site full-time shifts available.

Why Customer Service at Uline?

Learn: In-depth training helps you sharpen communication and problem-solving skills.
Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Process customer orders, make product recommendations and handle account inquiries using world-class technology.

Position Responsibilities

Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.
High school diploma or equivalent. Bachelor's degree preferred.
Excellent problem-solving, listening and communication skills.

Minimum Requirements

Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple Bonus Programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.

Employee Perks

Best-in-class, clean, modern facilities.
First-class fitness center and beautifully maintained walking trail.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace. All positions are on-site.

Eeo/Aa Employer/Vet/Disabled

#Li-Sn1

#Li-Fl001

(#In-Flcs)

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

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Company:

Boeing Distribution Services ISC GmbH

Zur Verstärkung unseres Performance & Execution Teams suchen wir zum nächstmöglichen Zeitpunkt am Standort Norderstedt (Metropolregion Hamburg) unbefristet einen

Customer Support Specialist (m/w/d)

Deine Aufgaben als Customer Support Specialist (m/w/d) bei Boeing:

Du übernimmst die Kundenbetreuung im Innendienst für den Verkauf von Verbrauchsmaterialien für die Luftfahrtindustrie.
Du betreust einen internationalen Kundenstamm vom Auftragseingang bis zur Zahlung und stellst die Erfüllung der vereinbarten Leistungen sicher.
Du verantwortest die Auftragsbearbeitung und -administration inkl. der regelmäßigen Terminüberwachung in täglicher Abstimmung mit der Materialwirtschaft und den Versandabteilungen zur Sicherstellung termingerechter Auslieferungen.
Du kommunizierst regelmäßig mit deinen Kunden zum Status seiner Bestellungen und koordinierst mögliche Änderungen.
Die Überwachung von Rücksendungen und Bearbeitung von Reklamationen rundet dein Aufgabengebiet ab.

Das solltest du als Customer Support Specialist (m/w/d) mitbringen:

Mindestanforderungen:

Eine erfolgreich abgeschlossene kaufmännische Ausbildung.
2-4 Jahre Berufserfahrung im Kundendienst im Bereich Luftfahrt und/oder Groß- & Außenhandel.
Gute, praxiserprobte Englischkenntnisse in Wort und Schrift.

WüNschenswerte Qualifikationen & Skills:

Erste Erfahrungen im Umgang mit SAP oder anderen ERP Systemen wären wünschenswert.
Einen routinierten Umgang mit dem MS-Office Paket, insb. Excel.
Freude am täglichen Kundenkontakt und am selbstständigen Arbeiten.

Benefits:

JäHrliche Gehaltsrunden.
30 Tage Urlaub, die mit zunehmender Betriebszugehörigkeit ansteigen.
Sozialleistungen wie Vermögenswirksame-Leistungen, einen Kindergartenzuschuss und einen Zuschuss zur betrieblichen Altersvorsorge.
Cross-funktionales und internationales Arbeiten in Teams rund um den Globus.
Maßgeschneiderte Weiterbildungsmöglichkeiten für deinen Tätigkeitsbereich.
Geregelte Arbeitszeiten, sowie Gleitzeit.
Eine hauseigene Kantine mit bezuschusstem Essen.
Einen Zuschuss zum HVV ProfiTicket & kostenlose Mitarbeiterparkplätze.
Fahrrad-Leasing (JobRad) mit attraktiven Konditionen.
Eine bezuschusste Mitgliedschaft im EGYM Wellpass Programm.

Boeing Distribution ISC GmbH

Rudolf-Diesel-Str. 11-13, 24558 Henstedt-Ulzburg

Www.Boeingdistribution.Com

Work Authorization:

This requisition is for a locally hired position in Germany. Candidates must have current legal authorization to work immediately in Germany.

Boeing will not attempt to obtain Immigration and labor sponsorship for any applicants.

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

This position offers relocation based on candidate eligibility.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Not a Shift Worker (Germany)","hiringOrganization":{"@type":"Organization","name":"Boeing","sameAs":"https://www.boeing.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"DEU - Norderstedt, Germany","addressCountry":"Germany","addressRegion":"Europe"}}}},{"@type":"ListItem","position":29,"item":{"@type":"JobPosting","title":"Customer Support Specialist","datePosted":"2025-09-18","description":"

Customer Support Specialist

Pay from $24 to $28 per hour with significant growth and earning potential!

Includes $2 Shift Differential

California Branch

4810 South Hellman Avenue, Ontario, CA 91762

Full-Time Hours: 1:30 PM to 10 PM, 4 weekdays and 1 weekend day.

Why Customer Service at Uline?

Learn: In-depth training helps you sharpen communication and problem-solving skills.
Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Process customer orders, make product recommendations and handle account inquiries using world-class technology.

Position Responsibilities

Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.
High school diploma or equivalent. Bachelor's degree preferred.
Excellent problem-solving, listening and communication skills.

Minimum Requirements

Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple Bonus Programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.

Employee Perks

Best-in-class, clean, modern facilities.
First-class fitness center and nearby walking path.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace. All positions are on-site.

Eeo/Aa Employer/Vet/Disabled

#Li-Jw2

#Li-Ca001

(#In-Cacs)

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

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Join Resideo's One IT team that offers IT support to end users across the globe. You will deliver effective, secure and responsive service to customers and enable them to make informed decisions in a connected way. You will provide contemporary services and work with IT teams and vendors to provide compliant hardware, infrastructure, network, software support and complex problem resolution in a fast paced environment. You will identify root causes and manage escalations as necessary. You will resolve IT issues and guide users through solutions to ensure the highest levels of customer satisfaction. Provide accurate and fast solutions to IT issues to help customers achieve a consistent, seamless IT experience in a fast paced environment. Recommend and implement improvements and root cause analysis to deliver the best timely solutions, improving customer satisfaction and experience. Implement plans and recommend changes to hardware, software and processes to achieve department goals and ensure best in class IT Support.

JOB DUTIES:

Manage on-site IT resources such as desktops, laptops, printers, and related peripherals to ensure optimal performance.
Maintain an accurate inventory of IT equipment assigned to end users, whether used on-site or remotely.
Install, configure, support, and maintain standard operating systems and business applications using the company-approved imaging process.
Install only authorized and properly licensed software in compliance with company policies.
Ensure proper use and functionality of all business-critical IT systems.
Follow site-specific safety and hygiene guidelines and complete required training.
Comply with corporate policies and demonstrate alignment with company values.

You Must Have:

Must be available to work on 2nd shift.
English Proficiency: Intermediate to advanced level in both written and verbal communication.
Experience: 1–3 years in IT support, preferably in a manufacturing environment.
Proficient with Windows OS, Microsoft Office 365, and IT hardware (PCs, laptops, tablets, handhelds).
Hands-on experience diagnosing and resolving issues with devices and peripherals.
Experience managing IT suppliers, including service requests, order tracking, and issue escalation.

We Value:

Associate’s degree in a computer-related discipline
Client service experience, Bachelor's degree is a plus
Understand networking concepts; servers; LANs/WAN
Experience using help desk call logging system
Conveys information with clarity, ensuring messages are understood across diverse, global teams
Ability to use desktop computer hardware and software knowledge to assess, diagnose, and correct problems for customers
Programming knowledge is a plus
Effectively demonstrates ability to deliver on complex situations or problems without guidance or supervision

\n\n

What'S In It For You?

Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
A collaborative and inclusive work environment where your contributions are valued.
Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
Access to cutting-edge tools, resources, and a supportive team to help you excel.
The chance to work with a global, innovative company shaping the future in its industry.

#Li-Jb1

#Li-Onsite

\n\n

Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at www.resideo.com.

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the \"EEO is the Law\" poster, \"EEO is the Law\" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.

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Description

Title: Customer Support Specialist

Location: Holliston, MA (hybrid; 3 days in office)

Pure Hockey is seeking a Customer Support Specialist to join our fast-growing and dynamic customer service team. As the largest retailer of hockey equipment in the U.S., we take pride in delivering exceptional service and support to our valued customers.

In this role, you will serve as a key liaison between our company and both current and prospective customers. The ideal candidate will take full ownership of resolving customer inquiries, concerns, and complaints with professionalism and efficiency.

At Pure Hockey, we are committed to providing effective solutions and creating meaningful, long-term relationships with our customers.

Responsibilities

Respond to customer inquiries promptly and professionally via phone, email, and live chat.
Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and finding the best solution.
Process orders, returns, exchanges, and warranty claims accurately and efficiently.
Maintain deep knowledge of our products, promotions, and policies to assist customers effectively.
Document all customer interactions in our CRM system and escalate issues when necessary.
Collaborate with internal teams (e.g., shipping, inventory, e-commerce) to ensure timely resolution of issues.
Strive to exceed customer expectations and contribute to customer loyalty and retention.
Identify trends in customer feedback and report them to help improve products and services.

Requirements

1+ years of experience in customer service or support role
Experience with multi-line telephones, online ticketing systems, email management systems, live chat, and personal computers is a plus.
Advanced sense of integrity and commitment to customer satisfaction.
Demonstrated passion for excellence with respect to treating and caring for customers.
Strong phone, verbal & written communication skills along with active listening.
Pleasant, patient, and friendly attitude
A passion for hockey or sporting goods is a plus but not required.

Benefits

Medical, Dental, Vision & Disability Insurance
Life and Long-Term Disability Insurance
Flexible Spending Plan
401(k) with match
Paid Time Off
Paid Holidays
Parental Leave
Employee Discount

$20-$30 Per Hour

Pm20

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About Capella Space

Capella Space is a pioneer in Synthetic Aperture Radar (SAR) satellite technology and space-based signal intelligence. We empower government, commercial, and research organizations around the world with high-resolution, timely Earth insights that drive better decisions - across defense and intelligence, disaster response, infrastructure monitoring, environmental protection, energy, and more.

As a U.S.-based company, Capella designs, builds, and operates an advanced constellation of commercial SAR satellites in orbit today. Our satellites are backed by a fully automated tasking, collection, and delivery platform, delivering fast, reliable insights when and where our customers need them most. As a subsidiary of IonQ, a global leader in quantum computing, Capella is charting the future of Earth observation. Together, we’re on a mission to bring quantum computing to space - unlocking ultra-secure, encrypted uplink and downlink capabilities, reducing latency, and enabling powerful on-orbit analytics. This visionary integration of advanced remote sensing and quantum technology will support customers with the highest level of data fidelity, security, and speed.

Capella was named one of Fast Company’s 10 Most Innovative Companies in Space in 2023 and is a trusted partner of the U.S. Space Force, U.S. Air Force, U.S. Navy, NASA, the National Reconnaissance Office, and allied government agencies worldwide. Built In recognized IonQ on three of its 2025 Best Places to Work lists.

What Makes Capella Unique?

At Capella, we don’t just imagine what’s possible - we build it. We’re a mission-driven team fueled by curiosity, grit, and a shared commitment to redefining the limits of space innovation. Our environment is fast paced, rooted in humble collaboration. Every team member plays a critical role in shaping the future of our technology and our industry. If you're ready to roll up your sleeves and help solve problems that others call impossible—we're the place for you. We believe great ideas can come from anywhere, and we thrive on diverse perspectives that help us move faster, think deeper, and push the boundaries of innovation. Whether you're new to the space industry or a seasoned expert, you'll find a team that values creativity, integrity, and bold thinking. Join us as we build the future of SAR—and take quantum to space.

About The Role

Capella is seeking a team member to join our growing Customer Support team. As a Customer Support Specialist, you are part of the Mission Solutions team reporting to the Senior Mission Solutions Director. As our customers’ first point of contact, you will help them to resolve questions about order placement and tasking requests, system functions and account issues, and other Tier 1 support needs. You will also coordinate closely with many other teams within Capella to investigate and resolve more complex issues. Customer Support Specialists will learn deep system and product knowledge at Capella through hands-on problem solving. This position requires rotating on-call support on nights, weekends, and holidays.

Role Responsibilities

Troubleshoot and resolve Tier 1 customer issues; escalate complex cases to Engineering/Product teams and track resolution.
Document troubleshooting steps and contribute to knowledge base updates.
Guide new customers through account setup and onboarding.
Deliver polished customer service through email, virtual meetings, video recordings, and occasional phone calls.
Build strong relationships with customers and internal stakeholders, embodying company core values in every interaction.
Share recurring issues and customer feedback with Product and Customer Success teams to improve the customer experience.
Support Business Development, Product, Customer Success, and other internal teams across the customer journey.
Participate in a weekly on-call rotation (approx. once per month, including nights, weekends, and holidays).
Learn and develop expertise in Capella products and systems, as well as third-party applications (Console, Bruno, Hubspot, CLI, AWS Snowflake, Jupyter Notebooks, GIS tools).
Maintain exceptional attention to detail in all communications and deliverables.

Preferred Experience

Experience with remotely-sensed imagery and data products, SAR a bonus
Experience in customer support in a technical DaaS or SaaS role
Minimum 2 years of experience in external customer focused roles
Undergraduate degree or technical certification in Geography, GIS, or Remote Sensing Technology preferred

Required Qualifications

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Capella Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.

Compensation

The annual salary range for this role as it is posted is $58,400 - $73,000. The final job level and annual salary will be determined based on the education, qualification, knowledge, skills, ability, and experience of the final candidate(s), specific office location and calibrated against relevant market data and internal team equity. Benefits listed in this posting may vary depending on the nature of your employment with Capella Space.

Benefits/Perks

In addition to an opportunity to take part in an innovative, collaborative and fast-growing business with a highly motivated and skilled team, we also take pride in taking care of our employees. Here are just a few ways that we show our appreciation:

We provide extensive medical coverage, including strong vision and dental plans, flexible spending accounts, and additional supplemental health options.
Paid Flexible Time Off Policy
401K Plan to invest in your long-term retirement goals
Parental Leave program
Lifestyle Spending Account
Commuter & Parking Benefits
Mental Health Resources
Monthly Phone Stipend
Furry friends? We’ve got you covered with dog-friendly work environment & them with pet insurance options

Equal Opportunity Statement

Capella Space is an equal opportunity employer, committed to creating a diverse and inclusive workplace, and upholding equitable hiring practices.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance. We actively encourage members of recognized minorities, women, Veterans, and those with disabilities to apply, and we work to create a welcoming and supportive environment for all applicants throughout the interview process. If you need assistance or require an accommodation during the job application process, please notify recruiting@capellaspace.com

To learn more about us, explore our site: https://www.capellaspace.com/ and follow us on X and LinkedIn to see our SAR imagery!

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At TeamSense, customer support isn’t just troubleshooting — it’s a core part of how we grow. As a Customer Support Specialist, you’ll be one of the first connection points for our customers, helping them resolve issues quickly, adopt TeamSense with confidence, and share insights that improve how we serve them.

This fully remote role is perfect for someone who thrives in a fast-moving SaaS environment, loves problem-solving, and is passionate about delivering exceptional customer experiences. You’ll balance empathy with technical skill, building trust with every interaction.

What You’Ll Do

Resolve Tier 1–2 customer inquiries via email, phone, and occasional video conference during Eastern Time business hours
Troubleshoot and resolve technical issues, escalating when appropriate
Import and validate employee data for new customers using Excel and related tools
Write clear, helpful Help Center articles to scale customer knowledge
Contribute ideas to improve our processes, tools, and customer experience

What You Bring

1+ years in SaaS customer support with proven KPI performance
Ability to work Eastern Time business hours
Strong technical proficiency across SaaS tools, with advanced Excel skills (data manipulation/validation)
High attention to detail — you catch errors, track details, and build customer trust
Impeccable written and verbal communication — clear, concise, and empathetic
Self-starter mindset: you take initiative, thrive in ambiguity, and adapt quickly in a startup environment
Resilience under pressure and ownership to follow issues through to resolution

Bonus Skills(Nice to Have)

Familiarity with scripting or automation (SQL, Python, or similar)
Experience using AI-powered tools for efficiency and problem-solving

Why You’Ll Love This Role

You’ll have a direct impact on customer success and satisfaction.
You’ll help shape the future of our support processes in a high-growth startup.
You’ll gain exposure to SaaS operations, technical workflows, and customer success.
You’ll join a supportive, mission-driven team that values empathy, innovation, and continuous improvement.

About Us

TeamSense was founded in 2020 to provide app-free digital tools for hourly employees and their leadership. Since then, we've enabled employees across the US, Canada, and Mexico as they navigate everything from reporting an absence to providing engagement feedback to finding their company's benefits information - and we're just getting started. Our solutions revolutionize the way hourly workers connect with company processes and resources.

Base Salary Range: $48,000.00-$52,000.00

TeamSense is a dynamic and innovative company committed to creating a positive and inclusive work environment. We are dedicated to supporting our employees in achieving their professional and personal goals.

Benefits Package: At TeamSense, we understand the importance of a comprehensive benefits package to support our employees' well-being and work-life balance. Our benefits include:

Health, Vision, and Dental Coverage: We provide comprehensive health, vision, and dental insurance options to ensure you and your family's health and well-being.
Flexible Spending Account (FSA) and Health Savings Account (HSA): We offer optional FSA and HSA plans to help you save on eligible medical expenses with pre-tax dollars.
Paid Time Off (PTO): We believe in work-life balance and offer generous PTO, enabling you to relax, recharge, and spend quality time with loved ones.
Remote Office Budget: We understand the importance of a comfortable and productive remote work environment. TeamSense provides new employees with a budget for office-related spending to support your remote work setup.

At TeamSense, we're proud to be an equal-opportunity employer and embrace diversity in our company. We're committed to creating a culture that includes many backgrounds, identities, experiences, and skills because the more perspectives we include, the stronger we are. We're committed to providing reasonable accommodations to anyone applying for or hired for a position, and if you require accommodation, please contact recruiting@teamsense.com.

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Company Description

Have you ever wondered why your favorite apps, social media content, and video games load in the blink of an eye? It's likely because of Gcore behind the scenes!
\n
\nJoin a team that collaborates with industry giants like Intel, Dell, NVIDIA, Graphcore, and Equinix to accelerate AI training, provide cutting-edge cloud services, and optimize content delivery. If you are passionate about transforming the internet and contributing to cutting-edge innovations, come join us at Gcore!
\n
\nWe are over 550 professionals and currently looking for a Customer Support Specialist to join our Engineering Team.

Job Description

Your Responsibilities:

First-line support, which includes handling customers and internal users requests via chat, email, and phone (rarely happens) in English;
Provide consultations about our products and services, such as CDN, Streaming, DNS and more;
Resolve technical issues by providing technical diagnostics and collect the information about customers and users incidents, forward it up to the higher levels of technical support if needed.

Qualifications

We Expect You To Have:

1+ year of Technical Support experience
Good networking knowledge (TCP/IP, DNS, MAC address, ping, traceroute)
Good understanding of hardware and software diagnostics (reading logs, etc.)
English level B2 or higher
Excellent customer advocacy and soft skills
Strong problem-solving abilities
Quick learner, organized, and a team player
Responsible, polite, and optimistic with strong communication skills
Able to explain complex concepts clearly and simply
Skilled at prioritizing tasks

Nice To Have:

Experience with Cloud, CDN or Hosting
Experience with Linux and API

About The Schedule:

The shift runs from 09 am to 6 pm local time, totaling 12 hours of work time, including a 1-hour break.

Additional Information

What We Offer:

We value our employees and offer a benefits package designed to support your health, well-being, and professional growth throughout your journey at Gcore:

Competitive salary
Flexible working hours
Remote, hybrid, or office work options depending on your role
Work from anywhere in the world for up to 45 days per year
Private medical insurance for you and your family*
5 additional vacation days*
Additional fully paid sick leave days*
Allowance for significant life events and birthdays
Language classes
Modern office space with free snacks, drink and entertainment options*
Team sports activities*

*Please be aware that this benefit may vary depending on your country.
\n
\nAbout the Company
\n
\nGcore is an international cloud and edge leader in providing first-class web performance, content delivery, and security. Headquartered in Luxembourg, with offices around the world, the company provides its solutions to global leaders in numerous industries.
\n
\nMillions of people worldwide use apps and play games based on our infrastructure and services: we are trusted by World of Tanks, Albion Online, Avast, Photon, Unity, Sandbox Interactive, and others.
\n
\nTo find out more about Gcore, please check out our product website, LinkedIn page, and Instagram account. Let’s transform the Internet together!
\n
\nEqual Opportunity Employer
\n
\nWe provide equal opportunity to all applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity, gender expression, national origin, disability, or any other legally protected characteristics.

","hiringOrganization":{"@type":"Organization","name":"Gcore","sameAs":"https://gcore.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Kraków, Województwo małopolskie, Poland","addressCountry":"Poland","addressRegion":"Europe"}}}},{"@type":"ListItem","position":35,"item":{"@type":"JobPosting","title":"Customer Support Specialist (WFH)","datePosted":"2025-09-17","description":"

About Penbrothers:

Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About The Client:

Our Client is a technology-driven platform designed to simplify wholesale operations for food businesses. Their software enhances the ordering process, supplier communication, and supply chain management, helping businesses save time and reduce errors. By providing an easy-to-use interface, they aim to streamline workflows and improve efficiency in the food industry.

About The Role:

As a Customer Support Specialist, you will be responsible for assisting customers in resolving issues they face, while also identifying and addressing the root causes of these issues through process improvements. You will work to ensure customers maximize their experience, providing direct solutions and enhancing workflows to prevent recurring problems.

What You’Ll Do:

Customer Support & Success: Assist both potential and existing customers, delivering the best possible customer experience.
Technical Problem-Solving and Prioritization: Provide technical support following a set process and suggest improvements to internal tools.
Knowledge Base & Playbook Development: Identify opportunities to improve customer self-service by enhancing processes and educational resources.
Product Advocacy: Act as the voice of customers, collaborating with internal teams to suggest product enhancements and improve processes as the company grows.

Requirements

What You Bring:

Educational Requirements: High school diploma required; degree in Communications, Business Administration, or IT preferred.
Relevant Experience: 3-4 years of customer support experience, preferably in a SaaS environment.
Problem-Solving: Ability to identify solutions for customer issues quickly and effectively.
Customer-First Focus: Strong dedication to delivering the best customer experience.
Attention to Detail: Ability to ensure all issues are addressed thoroughly and accurately.
Strong Communication: Excellent written and verbal communication skills.
Flexibility: Adaptability to new tasks and responsibilities.

Hiring Process

We utilize AI tools to enhance our hiring efficiency and ensure a fair evaluation of all candidates. As a result, candidates who passed our initial evaluations should expect an AI Interviewer as a component of our recruitment process. This is supervised by Human Talent Acquisition Experts who will also engage with you throughout your application journey.

What You’Ll Get

At Penbrothers, we are obsessed with creating positive employee experiences. Here you’ll find an environment that nurtures learning and provides opportunities for growth. You’ll have the opportunity to make an impact on fast-growing startups and dynamic companies.

Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.
Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.
Powering global startups: We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth.

","hiringOrganization":{"@type":"Organization","name":"Penbrothers","sameAs":"https://penbrothers.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote job"}}}},{"@type":"ListItem","position":36,"item":{"@type":"JobPosting","title":"Customer Support Specialist – Germany (based in Turkey)","datePosted":"2025-09-17","description":"

You want more than just a job? Then you’ve come to the right place! At GoStudent, you shape the education of students and the adults of tomorrow! We are now looking for a dedicated Customer Service Specialist to support our physical learning centres in Germany.

\n\n

Place of work
Istanbul (hybrid) or Turkey (remote)

\n\n

Your Role On Our Mission:

The perfect combination – you manage sales & customer support – from the first conversation to long-term care:

\n\n

Advise & convince – You consult parents and students, recommend the right learning solutions and arrange appointments with our tutoring centres in Germany.
Handle calls – You manage inbound calls from new and existing customers and perform outbound calls when required.
Turn interest into action – You inform families about our offers and encourage them to book an appointment.
Support customers – You provide ongoing support to existing customers with their inquiries and requests.
Administration – You perform administrative tasks related to customer records, follow-ups, and ensure smooth processes.

\n\n\n\n\n\n

Your impact will be measured by:

Conversion Rate – Turning potential new customers into appointments.
Appointment Arrival Rate – Ensuring booked customers show up to the meetings you booked.
Customer Care excellence – Handling inbound & outbound calls effectively while meeting team targets.

\n\n

What You Will Bring:

Native-level German skills – You communicate confidently with German-speaking parents and students and get them excited about our offering.
Sales mindset & initiative – You love to convince people, set yourself ambitious goals, and actively contribute to team success.
Communication skills – You are persuasive, empathetic, and able to build trust with families.
Experience – Background in customer service, telesales, or call center roles is preferred (but not mandatory).
Organizational talent – You handle multiple tasks (calls, admin, follow-ups) with attention to detail.
Target Focus – You are motivated by KPIs and enjoy celebrating when you achieve them.

\n\n\n\n\n\n\n

💡 Your future: This role is your springboard into the world of Sales & Customer Success – and beyond. Your success determines your next step!

\n\n

Our way to develop your full potential::

Flexible working – Based in Turkey: choose between remote or working in our Istanbul office.
Career growth – Continue your career with clear development paths and our Spark! Growth & Development program. Access thousands of courses on LinkedIn Learning, our Spark! Mentorship program and monthly learning sessions.
Work Smart, Play Hard – Join regular team and office events, celebrate successes, and enjoy a fun, supportive atmosphere.
All-round support – Benefit from a comprehensive Employee Support Program – for you and your loved ones.

\n\n\n\n\n\n\n

Openness Statement

We value your unique skills and passion. We don't hire based on age, gender, nationality or political opinion - we value your talent and motivation. Even if you're a unicorn - just like GoStudent: do you believe in having a positive impact? Then apply, even if you don't meet all the requirements. Diversity makes us more creative, more innovative and stronger.Want to find out more? Then visit our career page “who we are”!

\n\n

If you are ready to rethink education with us, develop yourself in an ambitious team and have a real impact - then apply now! 🚀

Please upload your CV in PDF format, preferably in English as DOC format may not be supported.

\n\n

Disclose Privacy & Compliance Information

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Customer Support Specialist - Overnights

Pay from $26 to $33 per hour with significant growth and earning potential!

Includes $4 Shift Differential

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Fast, friendly and customer focused. As a Uline Overnight Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Full-Time Hours: 4-day or 5-day on-site schedules available, includes weekends.

Why Customer Service at Uline?

Learn: In-depth training helps you sharpen communication and problem-solving skills.
Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Process customer orders, make product recommendations and handle account inquiries using world-class technology.

Position Responsibilities

Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.
High school diploma or equivalent. Bachelor's degree preferred.
Excellent problem-solving, listening and communication skills.

Minimum Requirements

Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple Bonus Programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.

Employee Perks

Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace. All positions are on-site.

Eeo/Aa Employer/Vet/Disabled

#Li-Ap3

#Li-Il001

(#In-Kncso)

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

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Customer Support Specialist - Bilingual

Pay from $23 to $28 per hour with significant growth and earning potential!

Pennsylvania Branch

700 Uline Way, Allentown, PA 18106

Morning Call’s Top Large Employer of 2025!

Why Customer Service at Uline?

Learn: In-depth training helps you sharpen communication and problem-solving skills.
Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Process customer orders, make product recommendations and handle account inquiries using world-class technology.

Position Responsibilities

Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.
High school diploma or equivalent. Bachelor's degree preferred.
Excellent problem-solving, listening and communication skills.

Minimum Requirements

Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Bilingual (English / Spanish) - fluent in both verbal and written forms.
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Best-in-class, clean, modern facilities.
First-class fitness center and three miles of beautifully maintained walking trails.

Benefits

Multiple Bonus Programs.

Employee Perks

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace. All positions are on-site.

Eeo/Aa Employer/Vet/Disabled

#Li-Jm2

#Li-Pa001

(#In-Pacs)

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

","hiringOrganization":{"@type":"Organization","name":"Uline","sameAs":"https://www.uline.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pennsylvania (P6), United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":39,"item":{"@type":"JobPosting","title":"Customer Support Specialist","datePosted":"2025-09-17","description":"

Customer Support Specialist

Pay from $24 to $29 per hour with significant growth and earning potential!

Minnesota Branch

3325 Heiser St. Hudson, WI 54016

Various on-site full-time shifts available.

Why Customer Service at Uline?

Learn: In-depth training helps you sharpen communication and problem-solving skills.
Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Process customer orders, make product recommendations and handle account inquiries using world-class technology.

Position Responsibilities

Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.
High school diploma or equivalent. Bachelor's degree preferred.
Excellent problem-solving, listening and communication skills.

Minimum Requirements

Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple Bonus Programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.

Employee Perks

Best-in-class, clean, modern facilities.
First-class fitness center and beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace. All positions are on-site.

Eeo/Aa Employer/Vet/Disabled

#Li-Bd1

#Li-Mn001

(#In-Mncs)

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

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Accountabilities:

Data validation via phone, spreadsheet or website.
Provide documentation for data and processes performed, convey/communicate information by statement or suggestion
Directly impacts business through responsibility for quality services provided by self or others.
Responsible for research, resolution and responding to questions and problems via emails, and callbacks/inbound and outbound calls in accordance with service level requirements, while providing an excellent customer experience
Adherence to the corporate policy regarding authentication, data security and record retention
Navigate multiple systems and internal tools for research and documentation
Research any client issues and escalate to Supervisor if a larger issue is identified
Instill confidence in customers through problem-solving skills and stronger customer service delivery
Keep records of customer interactions and transactions, recording and details or inquiries, complaints, and comments as well as actions taken for reporting purposes

Qualifications:

Bachelor’s degree holder or at least completed 2 years in college with no back subjects.
At least 1 year experience with BPO/Shared Services.
Healthcare background preferred.
10-key proficiency.
Siebel experience preferred.
Proficient computer skills with multi-tasking very important; specifically, research and document customer inquiries.
Utilize PC Daily; Microsoft Office Suite and Adobe Acrobat.
Excellent English written and verbal communication skills.
Attention to detail is a must; ability to perform repetitive actions daily without affecting attention to detail, ability to make judgment calls based on pre-set criteria and experience.
Work environment is such that deadlines may fluctuate in accordance with task urgency or constraints.
Must be extremely adaptable and be able to stay focused.
Must be able to adapt to intense workloads, schedules and rapidly changing situations with a sense of urgency.
Must be flexible to transition from mid-shift to night-shift schedule based on business needs.
Must be in current role for 1 year
Must not have received any Disciplinary Action within the past 12 months
Must not have any Attendance and Punctuality issues in the past 12 months
Must not be enrolled in any Performance Improvement Plan (PIP) for the last 12 months
Must have a Successful or above rating in the last Enabling Performance cycle
Must be willing to attend onsite training for a designated number of days.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

Usa Job Seekers:

EEO Know Your Rights.

","hiringOrganization":{"@type":"Organization","name":"RELX","sameAs":"https://www.relx.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"PHL-RE Shared Services-Iloilo, Philippines","addressCountry":"Philippines","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":41,"item":{"@type":"JobPosting","title":"Customer Support Specialist","datePosted":"2025-09-17","description":"

Customer Support Specialist

Pay from $22 to $27 per hour with significant growth and earning potential!

Pennsylvania Branch

700 Uline Way, Allentown, PA 18106

Morning Call’s Top Large Employer of 2025!

Why Customer Service at Uline?

Learn: In-depth training helps you sharpen communication and problem-solving skills.
Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Process customer orders, make product recommendations and handle account inquiries using world-class technology.

Position Responsibilities

Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.
High school diploma or equivalent. Bachelor's degree preferred.
Excellent problem-solving, listening and communication skills.

Minimum Requirements

Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple Bonus Programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.

Employee Perks

Best-in-class, clean, modern facilities.
First-class fitness center and three miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace. All positions are on-site.

Eeo/Aa Employer/Vet/Disabled

#Li-Cs1#Li-Pa001(#In-Pacs)

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

","hiringOrganization":{"@type":"Organization","name":"Uline","sameAs":"https://www.uline.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pennsylvania (P6), United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":42,"item":{"@type":"JobPosting","title":"Customer Support Specialist - Bilingual","datePosted":"2025-09-17","description":"

Customer Support Specialist - Bilingual

Pay from $23 to $28 per hour with significant growth and earning potential!

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

24/7 operation - Various on-site full-time shifts available.

Why Customer Service at Uline?

Learn: In-depth training helps you sharpen communication and problem-solving skills.
Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Process customer orders, make product recommendations and handle account inquiries using world-class technology.

Position Responsibilities

Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.
High school diploma or equivalent. Bachelor's degree preferred.
Excellent problem-solving, listening and communication skills.

Minimum Requirements

Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Bilingual (English / Spanish) - fluent in both verbal and written forms.
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.

Benefits

Multiple Bonus Programs.

Employee Perks

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace. All positions are on-site.

Eeo/Aa Employer/Vet/Disabled

#Li-Ap3

#Li-Il001

(#In-Kncs)

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

","hiringOrganization":{"@type":"Organization","name":"Uline","sameAs":"https://www.uline.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Illinois (I6), United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":43,"item":{"@type":"JobPosting","title":"Customer Support Specialist","datePosted":"2025-09-17","description":"

Customer Support Specialist

Pay from $24 to $29 per hour with significant growth and earning potential!

Includes $2 Shift Differential

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Why Customer Service at Uline?

Learn: In-depth training helps you sharpen communication and problem-solving skills.
Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Process customer orders, make product recommendations and handle account inquiries using world-class technology.

Position Responsibilities

Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.
High school diploma or equivalent. Bachelor's degree preferred.
Excellent problem-solving, listening and communication skills.

Minimum Requirements

Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple Bonus Programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.

Employee Perks

Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace. All positions are on-site.

Eeo/Aa Employer/Vet/Disabled

#Li-Ap3

#Li-Il001

(#In-Kncs)

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

","hiringOrganization":{"@type":"Organization","name":"Uline","sameAs":"https://www.uline.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Illinois (I6), United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":44,"item":{"@type":"JobPosting","title":"ES Lead Customer Support Specialist - Hazardous Waste (Hybrid Role)","datePosted":"2025-09-17","description":"

POSITION SUMMARY: The Lead Customer Support Specialist will be responsible for providing exceptional customer service and waste support to clients, ensuring their satisfaction with our waste treatment and disposal services. As the advanced escalation contact for customers, this position will respond to inquiries, process orders, prepare correspondence, troubleshoot issues, and fulfill customer needs in a timely and professional manner.

Principal Responsibilities:

Delivers outstanding service to both internal and external clients via phone, email, or in person, ensuring timely and precise assistance.
In-directly supervises junior staff members and provides advanced support to resolve complex issues and enhance customer satisfaction.
Establishes effective communication pathways to handle customer inquiries.
Collaborates with appropriate teams to ensure swift resolution of customer concerns.
Manages office services, such as data entry, clerical work, records control, form creation, and report preparation.
Assesses new waste profiles for completeness, inputs data into the company system, and manages supporting documentation.
Prepares shipping documents, including manifests, using correct DOT hazardous material descriptions for shipments.
Serve as the subject matter expert for Sales, Operations, and Customer Support Management activities.
Investigate and resolve billing discrepancies, process adjustments, and manage invoicing and collections.
Provides quotes and schedules and organizes trucking for efficient waste transportation logistics.
Evaluate treat groups assigned to approved profiles and select pricing sheets based on TSDF location, customer type, and regional market to accurately price waste for disposal.

Knowledge Skills And Abilities:

Extensive knowledge and the ability to mentor Sr Customer Support Specialists with Resource Conservation and Recovery Act (RCRA) Laws and Regulations as they relate to waste characterization principles and practices, including analysis and evaluation, waste processing protocols, and transportation (DOT) regulations.
Knowledge of advanced accounting processes.
Ability to identify trends and data patterns.
Ability to work within a team environment and handle multiple assignments simultaneously.
Proficient with Microsoft Office, DocuSign, and PDF writer.
Ability to read, analyze, and interpret complex documentation, technical procedures, and governmental regulations, and to respond effectively to sensitive inquiries.

Qualifications:

Commitment to customer service and possess the ability to actively listen to customers to understand requests and resolve issues or make recommendations.

Minimum Qualifications:

7-10 years of progressively responsible experience in a customer-facing role addressing customer needs, preferably in waste disposal, chemistry, or a related field.

This is a hybrid (3 days in office/2 days at home) role reporting to the Lewisberry, PA office. No travel. We are seeking someone with technical skills, hazardous waste, and good communication skills. The hours will be 8am-5pm local. The person must be organized and have great communication skills. They need to be comfortable reaching out to customers, and will need to be able to profile at various facilities in the Atlantic and other areas. Hazardous waste experience is required.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

About The Company

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

Safe: We protect the livelihoods of our colleagues and communities.
Committed to Serve: We go above and beyond to exceed our customers’ expectations.
Environmentally Responsible: We take action to improve our environment.
Driven: We deliver results in the right way.
Human-Centered: We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.

Strategy

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

Recycling And Waste

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

Environmental Solutions

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.

Sustainability Innovation

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

Recent Recognition

Barron’s 100 Most Sustainable Companies
CDP Discloser
Dow Jones Sustainability Indices
Ethisphere’s World’s Most Ethical Companies
Fortune World’s Most Admired Companies
Great Place to Work
Sustainability Yearbook S&P Global

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The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the Team
We’re looking for motivated individuals who thrive on helping others, solving problems, and working with purpose. Whether you're supporting customers directly via phone and emails or managing essential data behind the scenes, your work will contribute to delivering life-changing products and services to people who need them most.

Where you come in

Serve as a key contact for customer inquiries, product support, and documentation handling.
Provide guidance and troubleshooting for mobile apps, cloud platforms, and hardware devices.
Accurately manage customer data and documentation in internal systems.
Collaborate with internal teams to resolve issues and ensure smooth operations.
Maintain high standards of privacy, compliance, and data accuracy.
Participate in training for new products and processes.
Support service quality goals and contribute to customer satisfaction.

What makes you successful

Fluent in German (minimum B2) and proficient in English.
Strong communication and problem-solving skills.
Comfortable working with software tools (CRM systems, Microsoft Office, mobile apps).
Detail-oriented with a focus on accuracy and compliance.
Able to work independently and as part of a collaborative team.
Previous experience in customer service, technical support, or data operations is a plus.

What You’Ll Get:

A comprehensive onboarding and training on the job.
Additional compensation for Croatian language skills.
Opportunity to work in a diverse and inclusive environment with colleagues representing 45 different nationalities.
Hybrid working model, offering the flexibility to work both remotely and in a modern, well-equipped office space.
5 additional vacation days, with potential for more for parents, students, and other cases with approval.
Opportunity to work from other countries for up to 30 days per year.
Health Insurance including reduced premiums available for dependents.
Life and Accident insurance coverage.
3rd Pillar Private Pension plan.
Health and Wellness programs, including access to online coaching and therapy sessions
Fertility, Family forming, Menopause and Men’s health support services.
Regular team-building events that foster collaboration and connection.
Best-in-class training and career development programs.
Exclusive discounts on restaurants, spas, clothing, gyms, entertainment, and more.
Access to a fitness tracking app with rewards for staying active.
Free parking space at the city center office location.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

Monthly base salary for this position is from €1,643.33 to €2,030.00 gross. Final offer will depend on your qualifications, competencies, and professional experience.","hiringOrganization":{"@type":"Organization","name":"Dexcom","sameAs":"https://www.dexcom.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Vilnius, Lithuania","addressCountry":"Lithuania","addressRegion":"Europe"}}}},{"@type":"ListItem","position":46,"item":{"@type":"JobPosting","title":"Customer Support Specialist","datePosted":"2025-09-16","description":"

Description

Lyons Magnus leads the food industry with creativity and innovation, crafting top-quality products across all manufacturing phases, from raw materials to marketing. With over 2,000 diverse items for industrial ingredient and food service sectors, Lyons caters to leading restaurant chains nationally and internationally. At Lyons, our diverse and talented staff is the heart of our organization. We foster a thriving work environment where employees are engaged in shaping both the company's and their own future.

A position in the Commercial Operations Division at Lyons Magnus, an international food and beverage manufacturer. This position is based at our headquarters in Fresno, CA facility. The Customer Support Specialist plays a pivotal role in ensuring customer satisfaction, managing inquiries, and facilitating efficient communication between our customers and internal teams. This role demands strong interpersonal skills, excellent problem-solving abilities, and the ability to thrive in a fast-paced environment.

Pay Range: $60,000 – $80,000 per year
Hours: 8:00am – 5:00pm
Schedule: Monday – Friday
Location: Fresno, CA
Travel Requirements: N/A
Work Environment: Office setting

Essential Duties and Responsibilities

Supports the mission, values and vision of the company.
Maintains the best interest of Lyons Magnus first and foremost.
Work with employees of Lyons Magnus in a positive and constructive manner to maintain a professional relationship. Demonstrates courtesy, discretion, friendliness and diplomacy.
Works within a team environment to share information and help others as needed.
Responsible for providing exceptional customer support via phone, email, and online chat.
Address inquiries, resolve issues, and provide information regarding our products and services.
Maintain a professional and positive attitude in all customer interactions.
Accurately process customer orders, ensuring they are complete and delivered on time.
Collaborate with production and logistics teams to coordinate order fulfillment.
Track order status and proactively update customers on any delays or changes.
Investigate and resolve customer complaints or issues promptly and effectively.
Collaborate with relevant departments to find solutions to recurring problems.
Document all customer interactions and resolutions in the company's CRM system.
Maintain in-depth knowledge of the company's products, ingredients, and production processes.
Stay updated on any new product launches, promotions, or changes to existing offerings.
Assist customers in making informed decisions by providing product recommendations.
Keep customers informed about the status of their orders and any relevant updates.
Provide feedback and suggestions to improve customer support processes and policies.
Generate and maintain reports related to customer inquiries, order status, and customer feedback.
Use data-driven insights to identify trends and areas for improvement.
Ensure compliance with company policies, quality standards, and regulatory requirements

Requirements

Knowledge, Skills And Abilities:

Customer focus mentality to deliver excellent and consistent service.
Independent decision-maker but successfully works as part of a team.
Professional written and verbal communication with ability to communicate clearly and concisely, both orally, in writing, via virtual platforms (i.e., Zoom and Microsoft Teams) and in person. Consistently uses communication skills to influence outcomes.
Strong organizational and problem-solving skills.
Ability to work in a fast-paced environment, handling multiple priorities at once with a positive attitude.
Experience working with logistics teams.
Customer support experience in manufacturing background preferred.
Excellent time management – can balance multiple priorities and meet deadlines.
Ability to handle multiple tasks simultaneously.
Ability to listen well, determine the issue at hand, and resolve said issue while utilizing high emotional intelligence.
Basic mathematical skills
Ability to resolve problems and make decisions independently.
Ability to interpret inventory data and make order-sourcing decisions.
Proficient in computer applications including Microsoft Office and CRM platforms preferably with Microsoft Dynamics AX and Salesforce.

Required Qualifications:

3+ years of experience in Customer Support

Preferred Qualifications:

3+ years of experience in Foodservice distribution

Additional InformationOur compensation program is designed to attract, motivate, and retain the very best people. Lyons Magnus offers a comprehensive benefits plan that include: Health, Dental Insurance, Life Insurance, Long Term Disability, Sec. 125, 401(k) plan, and more. If you meet these requirements and are eager to join a dynamic company poised for further growth, please respond with your cover letter, and salary requirements.To learn more about Lyons Magnus, LLC its products and core values, visit www.lyonsmagnus.com or follow us on Instagram or LinkedInLyons Magnus is an Equal Opportunity Employer and with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.*This organization participates in E-Verify.","hiringOrganization":{"@type":"Organization","name":"Lyons Magnus","sameAs":"https://lyonsmagnus.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Fresno, CA, US","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":47,"item":{"@type":"JobPosting","title":"Customer Support Specialist - Ontario","datePosted":"2025-09-16","description":"

Hi, we are ecobee.

ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.

In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.

Why we love to do what we do:

We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do—and you can be part of it.

Join our extraordinary team.

We're a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with a satellite office in Leeds, UK (and remote ecopeeps in the US). We get to work with some of North America and UK's leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.

Who You'Ll Be Joining:

Our Technical Support team has a focus on providing the best customer experience by building trust and troubleshooting ecobee products. They use their problem-solving skills to help our Smart Owners optimize and restore comfort in their homes and are advocating for energy conservation to help build a sustainable future. They are a smart, curious, and empathetic team who strive to stand out from the crowd and consistently receive great reviews from our customers as a result. We are proud of our support team, and the reputation we have as a leading company in smart home technology is in large part attributed to their dedication to our customers.

We are committed to supporting our customers remotely and we focus on providing them with the help they need.

The shift details for the available position are listed below. This includes weekends and holidays as we are a 7 day/week operation. You’ll need to be flexible with your availability and your schedule will be based on business needs.

Full time positions
Individuals are assigned 5 shifts per week, with 2 consecutive days off
We operate Mondays-Fridays between 8:00am-12:00am ET, and Saturdays-Sundays between 9:00am-9:00pm ET

\n\n

Like what you see? Apply soon! We plan to accept applications until Oct. 3, 2025 but may close earlier depending on the volume of applications we receive.

\n\n

How You’Ll Make An Impact:

As a Technical Support Specialist, you’ll be the first line of support at ecobee. You will work with our Smart Owner to diagnose and solve technical and non-technical issues through phone, email, and chat. We have a variety of smart home products and services and requests may be fairly technical at times. As an example, one day you maybe be assisting a Smart Owner with installing an ecobee device, and another day might be assisting a Smart Owner with software and energy inquires. As an advocate for energy conservation, you will also provide guidance, knowledge, and helping our Smart Owners setting up their devices to provide comfort and energy savings.

You will be provided with all the knowledge and tools required to be able to provide a memorable experience to our Smart Owners, during your first 8 weeks of paid Training involves remote in-class and on-the-phone training to ensure you know the theory and can apply it practically!

\n\n

What You'll Bring to the Table:

Strong customer service experience is a must – whether your experience is in food service, hospitality, or retail, we are looking for individuals who can solve problems with our Smart Device Owners on the spot via phone, emails, or chat!
Superior verbal and written communication skills with the ability to communicate across various platforms; having a friendly and accessible communication style is what we’re all about!
Proven ability to multi-task and effectively use various tools and systems to resolve customer inquiries.
Ability to search for and find answers, independently, using available knowledge and resources.
The aptitude and eagerness to learn and adapt to new technology, with a conceptual understanding of smarthome devices, home automation and virtual voice assistants.
You’re able to efficiently listen to and document all Smart Owner interactions on the spot.
You have a passion for customer support, love learning, and appreciate a good challenge!
Bonus: Fluency in written and spoken Spanish language is an asset!

\n\n

Interview Process:

A call with a member in Talent Acquisition , around 30 minutes in length.
The last step of the process is a 1-hour virtual, final interview.\n\n
Just so you know: The hired candidate will be required to complete a background check.
The first 50 minutes of the interview will be a Q&A where the interviewer will ask more questions about your skillset and professional experience.
The last 10-minutes will be a role-playing exercise aimed to assess your ability to handle customer questions about certain technical topics which we will provide ahead of time.

With ecobee, you’ll have the opportunity to:

Be part of something big: Get to work in a fresh, dynamic, and ever-growing industry.
Make a difference for the environment: Make a sustainable impact while on your daily job, and after it through programs like ecobee acts.
Expand your career: Learn with our in-house learning enablement team, and enjoy our generous professional learning budget.
Put people first: Benefit from competitive salaries, health benefits, and a progressive Parental Top-Up Program (75% top-up or five bonus days off).
Play a part on an exceptional culture: Enjoy a fun and casual workplace with an open concept office, located at Queens Quay W & York St. ecobee Leeds is based at our riverside office on the Calls.
Celebrate diversity: Be part of a truly welcoming workplace. We offer a mentorship program and bias training.

Are you interested? Let's make it work.

Our people are empowered to take ownership of their schedules with workflows that allow for flexible hours. Based on your job, you have an option of a office-based, fully remote, or hybrid work environment. New team members working remotely, will have all necessary equipment provided and shipped to them, and we conduct our interviews and onboarding sessions primarily through video.

We’re committed to inclusion and accommodation.

ecobee believes that openness and diversity make us better. We welcome applicants from all backgrounds to apply regardless of race, gender, age, religion, identity, or any other aspect which makes them unique. Accommodations can be made upon request for candidates taking part in all aspects of the selection process. Our recruitment team is happy to answer any questions candidates may have about virtual interviewing, onboarding, and future work locations.

We’re up to incredible things. Come and be part of them.

Discover our products and services and learn more about who we are.

Ready to join ecobee? View current openings.

Please note, ecobee does not accept unsolicited resumes.  

","hiringOrganization":{"@type":"Organization","name":"ecobee","sameAs":"https://www.ecobee.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Toronto, Canada","addressCountry":"Canada","addressRegion":"North America"}}}},{"@type":"ListItem","position":48,"item":{"@type":"JobPosting","title":"Customer Support Specialist","datePosted":"2025-09-16","description":"

Company Description

About Us

At Catch Vibe Voice, we believe that every interaction is an opportunity to create a lasting connection. Based in Cleveland, OH, we specialize in delivering dynamic customer engagement solutions that reflect the voice and vibe of modern brands. Our approach blends innovation, precision, and human insight to help businesses communicate with authenticity and impact. Whether supporting clients through technical questions or offering thoughtful resolutions, we are passionate about creating smooth, supportive customer experiences that make a difference.

Job Description

We are currently seeking a Customer Support Specialist to join our growing team. In this role, you will serve as a critical point of contact for our clients, handling inquiries, resolving issues, and ensuring a seamless customer experience from start to finish. The ideal candidate will be empathetic, detail-oriented, and able to thrive in a fast-paced, solution-driven environment.

Responsibilities

Respond promptly to customer inquiries via phone, email, and internal ticketing systems
Resolve product or service issues by clarifying concerns, identifying the cause, and offering effective solutions
Maintain detailed records of customer interactions, feedback, and resolution steps
Collaborate with internal departments to escalate and resolve complex issues
Educate customers on product features, updates, and usage best practices
Follow communication procedures and guidelines to uphold company standards
Contribute to team efforts by accomplishing assigned tasks and sharing improvement ideas

Qualifications

High school diploma or equivalent (Bachelor’s degree preferred)
1–2 years of experience in customer service or support roles
Excellent verbal and written communication skills
Strong problem-solving abilities and a proactive attitude
Ability to handle challenging situations with professionalism and empathy
Proficient in using customer service software, CRMs, and basic office applications
Strong organizational skills and attention to detail

Additional Information

Benefits

Competitive salary ($58,000–$62,000 per year)
Opportunities for professional growth and advancement
Supportive, team-oriented work culture
On-the-job training and skill development
Paid time off and company holidays
Health and wellness programs

","hiringOrganization":{"@type":"Organization","name":"SharpContra","sameAs":"https://www.sharpcontra.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Cleveland, OH, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":49,"item":{"@type":"JobPosting","title":"Customer Support Specialist","datePosted":"2025-09-16","description":"

Company Description

About Us
\nAt Every Word Code, we understand that precision and efficiency are the foundation of successful logistics. Headquartered in Cleveland, OH, our mission is to streamline operations through dependable service, a dedicated team, and a commitment to growth. We value integrity, hard work, and continuous improvement—ensuring every package, every detail, and every task is handled with care and purpose.

Job Description

We are seeking a Customer Support Specialist to join our growing team in Cleveland. The ideal candidate will be responsible for addressing client inquiries, troubleshooting product issues, and ensuring a high level of customer satisfaction. You will serve as the first point of contact for our customers and play a vital role in maintaining strong relationships and delivering service excellence.

Responsibilities

Respond to customer inquiries via phone, email, and ticketing system in a timely and professional manner
Troubleshoot software-related issues and provide accurate, step-by-step guidance
Document customer interactions and technical issues for internal use
Collaborate with other departments (engineering, sales, QA) to resolve complex cases
Maintain a deep understanding of company products and services
Assist with onboarding new users and guiding them through product features
Monitor recurring issues and suggest improvements to the support process

Qualifications

High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
Minimum of 1–2 years of experience in a customer support or technical support role
Strong problem-solving skills and attention to detail
Excellent verbal and written communication skills
Proficiency in using support software, CRMs, and Microsoft Office Suite
Ability to manage multiple tasks and remain calm under pressure
A customer-first mindset with a desire to go above and beyond
Competitive salary: $56,000 – $61,000 per year

Additional Information

Benefits

Opportunities for internal promotion and professional development

Paid training and continuous skills development

Comprehensive health, dental, and vision insurance

401(k) with company match

Paid holidays and vacation time

Collaborative, respectful team environment

","hiringOrganization":{"@type":"Organization","name":"SharpContra","sameAs":"https://www.sharpcontra.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Cleveland, OH, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":50,"item":{"@type":"JobPosting","title":"Customer Support Specialist","datePosted":"2025-09-16","description":"

About Juniper Square

About Your Role

What You’Ll Do

Deliver outstanding technical assistance to our customers via phone, email, and chat while taking ownership of timely solutions
Build knowledge of our evolving software and the private markets industry in order to be a go-to expert who can share best practices and guide customers to success
Build valuable B2B customer-facing skills by developing strong relationships with customers and acting as their trusted advisor
Work closely with Customer Success Managers, Product Managers, and Software Engineers to identify and implement solutions for our customers
Advocate by sharing customer feedback to inform product development and software improvements
Contribute towards cross-functional initiatives and strategic projects
Develop and refine internal documentation, processes, and procedures
Contribute to our positive and inclusive team culture by supporting your colleagues and sharing your knowledge and expertise

Qualifications

Bachelor’s degree (Finance, Accounting, Economics, MIS, or business related degree preferred)
2+ years of professional experience in relevant setting
Excellent written and verbal communication skills
Demonstrate assertiveness and perseverance when resolving customer requests
Team-first attitude, high level of empathy, and passion for helping others
Strong troubleshooting, problem solving, and analytical ability
Excellent time management and organizational skills
Strong technical aptitude and a desire to learn and develop new skills
Ability and openness to work London business hours for business and customer needs

Compensation

Benefits Include:

Health, dental, and vision care for you and your family
Life insurance and disability coverage
Mental Wellness Coverage
Fertility and growing family support
Flex Time Off in addition to company paid holidays
Paid family leave, medical leave, and bereavement leave policies
401k retirement savings plan
Healthcare FSA and commuter benefits programs
Allowance to customize your work and technology setup at home
Annual professional development stipend

Your recruiter can provide additional details about compensation and benefits.

About The Role

Responsibilities:

Qualifications

Nice To Haves

Why Join Spellbook?

Who We Are:

Your Job:

Your Responsibilities:

About You:

What You Can Expect:

About Juniper Square

About Your Role

What You’Ll Do

Qualifications

Compensation

Benefits Include:

Mental Wellness Coverage

#Li-Remote

De Que SeríAs Responsable?

Qué Estamos Buscando (Requisitos MíNimos)

Requisitos Deseados (Requisitos Ideales)

Proceso De Entrevista

Fuerza Laboral Inclusiva

Commercial Growth

Relationship Building

What We Are Looking For

Added Bonus

Interview Process

Какие обязанности ты получишь, работая с нами?

Какими навыками необходимо обладать?

Условия работы:

Responsibilities:

Requirements

Qualifications:

Company Profile:

About Likha Careers:

Dein Tag Bei Uns:

Arbeitszeiten Und Arbeitsmodell:

Deine Aufgaben:

Das Bringst Du Mit:

Das Bieten Wir Dir:

#In-H#Li-Mdan

Your Responsibilities:

Your Background:

Your Benefits:

Employee Assistance Program

Flexible Working Models

Job Family Group:

Work Schedule

Environmental Conditions

Job Description

Job Description

Principales ResponsabilitéS :

Vos QualitéS :

Your Responsibilities:

Your Background:

Your Benefits:

Employee Assistance Program

Flexible Working Models

Job Family Group:

Who We Are:

Your Role

Your Responsibilities

About You

What You Can Expect:

Company Description

Job Description

Job Description

Responsibilities

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Qualifications

Additional Information

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About Childplus

What You'Ll Do:

Our Ideal Candidate Will Have:

Why Childplus?

Location

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Customer Support Specialist

Onboarding/Customer support specialist (Hindi speaker)

Customer Support Specialist

Customer Support Specialist (Tier 1)

Customer Support Specialist- German Speaking - Day Shift

Customer Support Specialist - German Speaking - Day Shift

Danish-speaking Customer Support specialist (Travel industry)

Customer Support Specialist - Bilingual - Overnights

Customer Support Specialist (m/w/d)

Solution Specialist (Spanish & Italian - speaking) - Hybrid - Cloud Solutions MV02

Customer Support Specialist - Bilingual

Customer Support Specialist

Customer Support Specialist (m/w/d)

Customer Support Specialist

IT Customer Support Specialist I

Customer Support Specialist

Customer Support Specialist

Customer Support Specialist

Customer Support Specialist

Customer Support Specialist (WFH)

Customer Support Specialist – Germany (based in Turkey)

Customer Support Specialist - Overnights

Customer Support Specialist - Bilingual

Customer Support Specialist

Customer Support Specialist

Customer Support Specialist

Customer Support Specialist - Bilingual

Customer Support Specialist

ES Lead Customer Support Specialist - Hazardous Waste (Hybrid Role)

Product and Customer Support Specialist, German Speaker

Customer Support Specialist

Customer Support Specialist - Ontario

Customer Support Specialist

Customer Support Specialist

Customer Support Specialist