{"@context":"https://schema.org","@type":"ItemList","name":"Customer Support Representative: Job Description, Salary, Skills | Job Search","description":"Explore the role of a Customer Support Representative, including job duties, salary expectations, and essential skills. Find Customer Support Representative jobs on top job boards.","itemListElement":[{"@type":"ListItem","position":1,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-09-19","description":"

Rose Rocket 🚀 is a market leader in Transportation Management Software. We’re a startup going after the $700+ billion dollar trucking industry, leading the shift to SaaS while revolutionizing the way trucking companies sell, service, and innovate. We are a “more human, less corporate” culture that is built around doing work that matters, winning as a team, and celebrating success. We’d love to hear from you if you want to build this with us.

We understand that joining a team is one of the most important decisions you make ❤️, and adding a team member is one of the most important decisions we’ll make. Through our process, we want you to get to know us and understand how you approach problems, learn, and what motivates you.

We are looking for an experienced support and services professional to join our RevOps team as a Customer Support Representative! In this role, you will be representing the voice of the customer throughout Rose Rocket, while helping our customers throughout their day-to-day operations with agility and care. You will be providing high quality service to our customers and helping our team achieve business goals, while contributing to various projects to level up our customer experience.

This is an incredibly exciting time at Rose Rocket and this role will give you the opportunity to make a direct impact on our users’ experience every day.

Responsibilities

Responding to inbound inquiries from Rose Rocket customers via email, live chat and phone.
Diagnose and resolve customer issues by using product knowledge, internal resources, and escalation paths.
Deliver customer feedback to our Product/Engineering teams to improve the product
Leverage AI tools to increase team efficiency
Consistently meeting or exceeding service KPIs such as Time to First Response, Time to Resolution and CSAT.
Work closely with the team to maintain our help center, product releases, address critical issues, case escalations, incident/crisis management, or other work that impacts our customers and our business.
Have a continuous improvement mindset and an abundance of ideas.

Requirements

1-3 years of experience in customer support preferably with SaaS technologies and bonus points for experience in the trucking industry
Have proven success in achieving or exceeding performance goals.
Have a passion for incredible customer service, exceptional communication (verbal, written, and listening) and excellent people skills.
Demonstrate incredible attention to detail and have an analytical and technical mindset that helps you meticulously understand, evaluate, and solve issues quickly, efficiently and accurately.
You are a proven reliable resource to your team members, fellow employees, and your peers. You are approachable, professional, and thorough in all that you do.

Extra Credit

Here are a few points that while not required will help you stand out!

Customer Training/Onboarding Experience
Project management experience - have you ever helped manage a work-related project? (big or small!)
Experience working with CRM Tickets (Hubspot or Salesforce)

Don’t sweat it if you don’t have everything listed above. We believe in growth and curiosity. If you have some of these qualities and are excited about this opportunity, then we want to hear from you!

Perks & Benefits at Rose Rocket
🏥 A comprehensive benefits program + health care spending account
🐣 Parental leave top-up - read about it here
💰 Stock option plan
💻 A Macbook and a sweet tech equipment combo to get you started

🏝 Start with three weeks of vacation (with an option to purchase an additional week every year) + winter holidays office closure and 3 personal days!

💼 Downtown Toronto office complete with an in-house coffee shop, music room, library and a few other lifestyle perks that keep our days fun

Equal Employment Opportunity

Rose Rocket does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application or email careers@roserocket.com.

","hiringOrganization":{"@type":"Organization","name":"Rose Rocket","sameAs":"https://www.roserocket.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressCountry":"Canada","addressRegion":"North America"}}}},{"@type":"ListItem","position":2,"item":{"@type":"JobPosting","title":"Full Stack Developer - L2","datePosted":"2025-09-19","description":"At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!\n

You Are:

A motivated, inquisitive developer. You enjoy using your development skills to deliver innovative solutions that help our federal clients improve the services they provide to the American public. Driven by curiosity, you explore how new technologies can be applied to solve challenging business problems. You thrive in a collaborative, creative and productive team environment where ideas are freely exchanged, and innovative concepts evolve into practical solutions.

The Work:

Plan, design, develop, and test advanced data processing systems and dashboards within the CMS Agile XLC framework.
Perform application enhancements and build new products in all layers of the application such as UI, Web Server, Application Server, Cloud Host, Database, Reporting, DevOps, and Application Monitoring using JEE, JBoss, Ruby on Rails, MarkLogic, Red Hat, AWS, Edifecs, and other EDI and data analytical products.
Work in close collaboration with the Scrum Team to ensure compliance with proposed architecture and industry development standards and best practices.
Perform code reviews and present at PDRs and DDRs.
Support development of technical documentation. Support IT program requirements and metrics development, definition, data quality assessment, and strategic analysis.
Collect and analyze data to produce forecasts, assessments, recommendations, and reports. Provide risk management support and metrics. Participate in the devising of project timelines, implementation design specifications, system flow diagrams, documentation, testing and ongoing support of applications.
Develop and maintain modernized and legacy systems on COTS and Open Source tech stack using effective principles such as extreme programming (XP) and TDD. Identify, evaluate, tailor and direct the implementation of vendor-supplied software packages.
Develop and maintain operational and system level documentation. Enhance software to reduce operating time or improve efficiency.
Provide software conversion and implementation support. Troubleshoot and resolve issues in dev, test and production environments as part of Tier 3 support.
Lead code reviews and Assist in planning, designing, developing, and testing advanced data processing systems and dashboards within the CMS Agile XLC framework.

Here'S What You Need:

Ability to translate requirements into technical specifications, diagrams, and implement in conformance with architectural and business requirements.
Apache Camel, Java, AWS (ideally lambda) and Angular knowledge
Bachelor's in Computer Science, Engineering or Technical Science

\n\n

Bonus Points If You Have:

Quality assurance unit testing integration
Experience with databases, SQL, data modeling
Experience with performance tuning

Eligibility Requirements:

Dual Citizenship/Us Citizenship

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Washington, Vermont, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Washington, Vermont, and the District of Columbia is:$93,500—$110,700 USD\n\n \nWhat We Believe \nAs a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.\n\n \nEqual Employment Opportunity Statement\nWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.\n \nAccenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.\n \nRequesting An Accommodation \nAccenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.\n \nIf you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.\n \nOther Employment Statements \nApplicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.\n \nCandidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.\n \nJob candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.\n \nThe Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.\n \nCalifornia requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.\n\n","hiringOrganization":{"@type":"Organization","name":"Accenture Federal Services","sameAs":"https://www.accenture.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington, DC","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":3,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-09-19","description":"

7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of connected & engaged teams.

As the Customer Support Representative at 7shifts, you’ll be a key driver of the satisfaction and retention of our customers by helping them unlock the full value of our platform. As the first point of contact for customers via chat, email, and phone, you’ll provide personalized, empathetic, and solution-focused support and serve as a key contributor to the success of 7shifts.

We’re building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply.

We currently offer two different shifts during the week, Sunday to Thursday and Tuesday-Saturday. Please note that the working schedule is subject to change depending on business needs. If a change is needed, there will be adequate notice and communication.

What You’Ll Do:

Act as the first point of contact with 7shifts customers via chat, email, and phone channels to effectively troubleshoot and problem-solve concerns
Educate customers on basic product training, including developing training materials and videos that help new customers use 7shifts to its fullest potential
Identify new ways customers can benefit from the product, understand their business challenges, and find creative solutions to their problems
Proactively track requests and commonly occurring issues, identifying and reporting software bugs to the appropriate teams
Collaborate closely with the Support team by actively participating in team meetings and discussions

What You Bring:

1-2 years of experience in a technical customer support role (or similar)
Strong written and verbal communication skills - you will be the first point of contact for customers and being able to communicate clearly and effectively address customer questions and concerns is key
Experience working or interacting with various web and mobile apps with the ability to effectively troubleshoot customer issues
A resourceful and resilient approach to problem-solving, using available tools and keen attention to detail to find the best solutions
The ability to learn quickly and stay up to date on new features and product releases, adapting to current offerings to effectively assist customers
Curiosity to learn and tackle new challenges, with a commitment to owning customer interactions—ensuring thorough investigation, effective troubleshooting, clear communication, and proactive education for both customers and internal teams
The ability to understand the customers’ perspective and address their needs with empathy and efficiency

It’d be even cooler if you had:

Experience working in the Support function of a SaaS company
Experience supporting a US Payroll software
Experience working in the restaurant industry
Fluency in Spanish or French

Our Commitment To Our Shifties:

Opportunity: Our product is evolving in exciting ways, and we’re focused on delivering even more value to restaurants. This momentum creates real opportunities to learn and grow. Whether you’re honing your craft or exploring new paths, you’ll be supported and empowered to own your growth and impact a product shaping the future of the restaurant industry.
Challenge: We’re tackling real problems in a fast-moving, complex industry. The work is scrappy and ambiguous, but meaningful. You’ll think critically, act with intention, and shape solutions that make a real difference for restaurant teams.
Culture: We’re proud to be recognized among the best workplaces in North America. Guided by our mission and values, we move fast to solve meaningful problems and celebrate wins together. Whether through in-office and remote events, team offsites like Sparks, or everyday moments of connection, we create space for shared growth, collaboration, and fun.
Equity: We’re a Series C, VC-backed SaaS company, and we believe everyone should share in the success they help create. When we build together, we grow together.
Health and Wellness: We support Shifties in and outside of work, knowing that what people need can change over time. From day one, you’ll have access to benefits like health and dental, lifestyle spending accounts to a parental leave program built with flexibility in mind, to help you bring your best self to work.
Flexibility: Our team is intentional around how and where we work, whether remotely, in person, or a mix of both. We prioritize candidates who thrive in a hybrid work environment with offices in Saskatoon and Toronto, ensuring in-person collaboration and connection when possible. Plus, we offer a flexible vacation policy to encourage everyone to recharge when needed. Oh, and our ‘90 Day Shift’ program lets Shift work from (almost) anywhere because who wouldn’t want to trade their desk for a beach view once in a while?
Support: We set Shifties up for success with the tools they need, like the latest Apple tech, a home office setup, and some 7shifts swag to make it official. But support goes beyond day one. We’re serious about professional growth, offering coaching, feedback, development planning, and opportunities to grow from within.

We know you might not check every box, and that’s okay. If you’re excited about this role, inspired to contribute to a meaningful product, and eager to share ideas that drive real change, we’d love to hear from you. We’re building an inclusive team that reflects the diverse industry we serve, and we welcome applicants from all backgrounds.

We thank you for your interest in joining the 7shifts team!

Our privacy policy can be found here.

","hiringOrganization":{"@type":"Organization","name":"7shifts","sameAs":"https://www.7shifts.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Calgary, AB (Remote)","addressCountry":"Canada","addressRegion":"North America"}}}},{"@type":"ListItem","position":4,"item":{"@type":"JobPosting","title":"Network Engineer (L2)","datePosted":"2025-09-19","description":"

Company Description

BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open-source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 80% savings in total cost of ownership (TCO) and best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for its customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. We take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities. Learn more at betsol.com.

Job Description

Design, plan, manage and support network infrastructure components across enterprise locations and cloud environments, ensuring security, availability and scalability of network services.

Responsibilities:

Designing, Planning, Managing and Supporting Network Infrastructure in a Global Enterprise.
Expert level knowledge of Network solutions (including but not limited to: Cisco, VOIP, Palo Alto, BigIP F5, etc.). Familiarity/experience with Azure networking is a plus.
Enterprise based knowledge on supporting Routing and Switching protocols, Firewall and Network Security, LAN/WAN/MAN, wireless, SDWAN, VoIP, VPN access, and Internet routing.
Network Authentication and On-Boarding access to include RSA, Identity Services Engine, and Cloud Operations.
Perform troubleshooting analysis of Network for client offices while working closely with one or more of the following groups:
Other departments/business units within the Global Organization
Global IT Staff
Vendors/Service Providers
Recommend improvements to enhance the technical capabilities of the network solutions and services and to reduce operating costs.
Create and Maintain Network Services documentation (Network Diagrams, Work Instructions and SOPs, etc.)
Provide technical guidance to Network team members for trouble ticket completion and infrastructure configuration.
Document network challenges, problems and resolution for future reference.
Identify areas of improvement and provide recommendations on improving Network Infrastructure.
Manage, guide and mentor the efforts of the entire Network Services Team supporting and troubleshooting network and many times the services utilizing the network.
Provide performance, capacity, inventory and licensing reports on the Network
Review network designs provided by external vendor partners to ensure operational efficiency and escalate any concerns on proposed designs to team management.

Qualifications

Bachelor’s degree preferred or equivalent experience
3-5 years enterprise networking environments experience
Proven experience in Network Solutions (Cisco, VOIP, Palo Alto, BigIP F5, etc.).
Certifications: CCNA (required); CCNP desired.
Ability to work in a fast-paced environment
Ability to work independently and cross-collaboration
The ability to independently troubleshoot complex issues and demonstrate strong self-starting capabilities
Ability to make quick decisions
Customer focused and service oriented
Very strong analytical abilities and professional office experience required

","hiringOrganization":{"@type":"Organization","name":"BETSOL","sameAs":"https://www.betsol.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bengaluru, KA, India","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":5,"item":{"@type":"JobPosting","title":"Business Analyst (L2)","datePosted":"2025-09-19","description":"

Company Description

Job Description

Bridge business needs and technology solutions by gathering requirements, documenting processes, and ensuring solutions align with organizational goals. Facilitate workshops and create comprehensive documentation.

Responsibilities:

Engage with business stakeholders to gather, validate and prioritize requirements.
Document current and future-state processes, workflows and use cases.
Translate business requirements into functional and non-functional specifications.
Facilitate workshops, interviews and requirement elicitation sessions.
Collaborate with developers, QA and operations to ensure successful delivery.
Support UAT and validate solutions against business needs.
Maintain a backlog of requirements and user stories in tools such as Jira.
Ensure traceability of requirements through the delivery lifecycle.
Identify risks and dependencies tied to requirements and propose mitigations.
Support change management and user adoption for new systems.

Qualifications

Bachelor’s Degree in Business, IT or related field.
3+ years’ experience as a Business Analyst in IT projects.
Strong skills in requirements elicitation, documentation and analysis.
Knowledge of Agile and Waterfall methodologies.
Hands-on experience with BA tools such as Jira, Confluence, Visio or Lucidchart.
Excellent communication, facilitation and stakeholder management skills.

","hiringOrganization":{"@type":"Organization","name":"BETSOL","sameAs":"https://www.betsol.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bengaluru, KA, India","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":6,"item":{"@type":"JobPosting","title":"Server/Cloud Engineer (L2)","datePosted":"2025-09-19","description":"

Company Description

Job Description

Administer Windows and Linux servers and cloud infrastructure (Azure), manage backups and DR, and provide telecom/voice platform support for contact center technologies to ensure reliable service delivery.

Responsibilities:

Monitor backups, disaster recovery procedures and storage provisioning (e.g., Commvault, NetApp).
Provide application support, monitor system health and capacity planning.
Manage server/cloud infrastructure and application support.
Provide Operating System Support (Windows ~90%, Linux ~9%, Mac ~1%).
Support Azure Cloud Infrastructure.
Document SOPs and support compliance audits.
Execute patching schedules across servers and endpoints.
Coordinate with application and infrastructure teams to minimize impact.
Track patch compliance and report on status.

Support change management and audit documentation.

Qualifications

3+ years in systems engineering/infrastructure support (Windows, Linux, Azure Cloud).
Experience with backup tools (Commvault), storage platforms (NetApp, Pure), and cloud environments.
Experience with patching tools (Ivanti is preferred. SCCM, WSUS, Ansible).
Understanding of change management and compliance.
Strong attention to detail and process discipline.

","hiringOrganization":{"@type":"Organization","name":"BETSOL","sameAs":"https://www.betsol.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bengaluru, KA, India","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":7,"item":{"@type":"JobPosting","title":"Database Administrator (L2)","datePosted":"2025-09-19","description":"

Company Description

Job Description

Manage Informatica Pipelines in SQL Server and Oracle DB environments, providing expert-level support and ensuring high availability and performance.

Responsibilities:

Schedule and maintain various scripts for Informatica maintenance like backups, update statistics for the Informatica repository, regular recycles and removal of old logs.
Informatica Server maintenance including trouble-shooting server issues and performance monitoring & tuning.
Ensure all production ready scheduled processes are in place after monthly Windows Server updates
Setup right connections to the right environments.
Responsible for managing Informatica Services like the Repository Service and Integration Service.
Responsible for importing all sources and targets.
Extensively work with Repository Manager, Designer, Workflow Manager and Informatica Monitor.
Apply Informatica PowerCenter software installation/upgrades and hot-fixes
Maintain and support the servers the SAS application utilizes, includes driver installation, software patch upgrades, and troubleshooting any issues reported from the user community.
Keeping the quarterly address updates from USPS up to date on the Dataflux side
Assisting users of SAS with integration of code between DEV/TST and production
Assisting users of Dataflux with integration of code with Informatica Mappings
Migrate code using various methods like folder copy, deployment groups and XML files.
Deployments to environments like TEST and PROD.
Support to the ETL team of 10-12 developers
Support the QA team of 4-6 testers
Communicate often with DBAs and Network team
Assist with design of mappings, sessions, mapplets, worklets and workflows.
Create and conduct formal internal training sessions for ETL developers
Install and configure client components on users’ desktops
Help conduct interviews for potentially new IT/ETL staff
Responsible for creating and maintaining various documents like Mapping/Session naming standards, Work assignments for reference and troubleshooting purposes
Responsible for ensuring compliance with applicable laws, regulations and company policies across areas of organizational responsibility

Qualifications

Bachelor’s Degree in IT or related field required.
Five plus years related experience.
Familiarity with data warehousing concepts and integration patterns.
Strong troubleshooting and communication skills.

","hiringOrganization":{"@type":"Organization","name":"BETSOL","sameAs":"https://www.betsol.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bengaluru, KA, India","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":8,"item":{"@type":"JobPosting","title":"Data Center Technician L2","datePosted":"2025-09-19","description":"

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Essential Duties & Responsibilities

Develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Systems of responsibility include:
Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.
Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.
Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.
Tests performance of electromechanical assemblies and electronic voltmeters.
Reads blueprints, schematics, diagrams, or technical order to determine methods and sequences of processes.
Inspects parts for surface defects.
Installs electrical or electronic parts and hardware in housings or assemblies, using hand tools.
Aligns, fits or assembles component parts, using hand or power tools.
Operates, monitors, maintains, and responds to abnormal conditions in facilities systems. Areas include: Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control
Analyzes systems to ensure best practices for both internal and external customers
Provides feedback to DCO Engineering on the effectiveness of existing standards and processes
Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades
Works with the CF Ops Lead Technician to track and complete an aggressive preventive and predictive maintenance program
Ensures data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies and improving overall efficiency, and cost reduction.
Manages systems to avoid unplanned customer-impacting events
Works with CF Ops Lead Technician to determine maintenance requirements for mechanical, electrical, and fire life safety systems.
Performs other duties as assigned
Regular, predictable attendance is essential to satisfactory performance.

Knowledge, Skills & Abilities

Possess an understanding of the mechanical, electrical, and fire life safety systems used in a data center environment including, but not limited to the following: electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS’, ATS’ PDU’s, Chilled Water Systems, CRAC/CRAH’s, Pre-Action Sprinkler Systems
Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety
Current knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)
Familiarity with data trending / tracking and analysis and the ability to utilize a PC based integrated critical monitoring systems
Ability to process Hands and Eye requests as required i.e., Tape Rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal
Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including:
Excellent communication skills, both written and oral
Proficient with MS Office Suite (Word, Excel, PowerPoint, Project)
Ability to communicate effectively with customers and internal staff and effectively work in team environment
Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems.
Ability to learn quickly and address issues as they arise during normal working hours or after hours.
Ability to operate in and promote a rigorous process-driven team environment
Ability to logically analyze and solve problems
Ability to effectively multi-task multiple projects
Ability to operate Hand and Machine Tools (hammer, drill, saw, etc.)
Ability to operate electrical tools such as a multi-meter or infrared camera
Ability to operate a forklift
Must be comfortable working in a high stress, fast paced environment with shifting priorities.
Must be able to work on a shift which may require nights, holidays, and some weekends.
Chilled Water Systems
Large Centrifugal Chillers
Cooling Towers
Heat Exchangers
Water Treatment Systems
Vfd’S And Pumps
Hvac Equipment
Crac/Crah’S
Humidification Systems
Water Heaters
Water/Air Filters
BMS and PLC Controls
Emergency Standby Diesel Generator Systems
Fuel/Oil Systems,
480/277 and 208/120 electrical generation and distribution
Static Ups Systems
Double Interlock Pre-Action Systems
WORK HOURS/SHIFT: 6am-6pm
Possess critical thinking and complex problem-solving skills
Associate of Science in Technology degree or equivalent education and/or work experience plus

#Li-Globaldatacentres #Li-Np2

L2 Education & Experience

Minimum of 3 years in a mechanical/electrical position within critical facilities (preferably a data center, hospital, semi-conductor, or power plant)
CPR/First Aid and NFPA70ECertification during employment
Possession of an OSHA approved forklift certification or the ability to obtain one after hire is required
High School Diploma or GED required.

Physical Requirements

Primarily walking, standing, and bending with some sitting.
Ability to communicate effectively with verbal, visual and listening skills
Close visual work on a computer terminal.
Dexterity of hands and fingers to operate any required equipment as well as to operate computer keyboard, mouse, and other technical instruments.
Able to lift and carry heavy equipment, up to 50 pounds.
Ability to climb ladders and work on raised platform.

Work Conditions

Data Center environment with varying temperatures and loud noises.
Potential extensive daily usage of workstation or computer.
Must work on-site; no telecommuting permitted.

Special Requirements

Must be willing to be part of the after-hours notification and escalation protocol.
Must wear leather close-toed shoes with a solid rubber sole.

This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $33.90 - $50.90 and is eligible for overtime pay in accordance to local state and federal ‘Wage and Hour’ requirements.

All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Workplace Type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

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Additional Career Level Description:

Knowledge And Application:

Applies learned techniques, as well as company policies and procedures to resolve a variety of issues.

Problem Solving:

Works on problems of moderate scope, often varied and nonroutine where analysis requires a review of a variety of factors.
Focuses on providing standard professional advice and creating initial analysis for review.

Interaction:

Builds productive internal/external working relationships to resolve mutual problems by collaborating on procedures or transactions.

Impact:

Work mainly impacts short term team performance and occasionally medium-term goals.
Supports the achievement of goals through own personal effort, assessing own progress.

Accountability:

Exercises some of own judgement and is responsible for meeting own targets, normally receiving little instruction on day-to-day work, general instructions on new assignments.
Manages own impact on cost and profitability.

Workplace Type:

Hybrid Working

Third parties fraudulently posing as NTT DATA recruiters

","hiringOrganization":{"@type":"Organization","name":"NTT DATA","sameAs":"https://hello.global.ntt/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Delhi, India","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":10,"item":{"@type":"JobPosting","title":"Networking Managed Services Engineer (L2)","datePosted":"2025-09-19","description":"

Your day at NTT DATA
As a Networking Managed Services Engineer (L2) at NTT DATA, you'll take on a developing engineering role where your main goal is to ensure our clients' IT infrastructure and systems remain operational. You'll achieve this by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll work closely with our clients and internal teams to ensure that services are restored swiftly, in line with our service level agreements (SLAs).

Your day will revolve around reviewing client requests and tickets, applying your technical expertise to resolve them efficiently and effectively. You'll be the go-to person for second-line support, handling incidents and requests of medium complexity. In addition to your daily tasks, you'll have opportunities to contribute to exciting project work from time to time.

You'll proactively monitor work queues, execute operational tasks, and update tickets with the actions you've taken. Identifying, analysing, and logging issues before they escalate will be a key part of your role. You'll communicate with other teams and clients to provide support and ensure that changes are executed with clear risk identification and mitigation plans.

As part of the shift handover process, you'll highlight key tickets and upcoming critical tasks for the next shift. When needed, you'll escalate tickets to ensure the right focus from our Centres of Excellence (CoE) and other teams. Collaborating with our automation teams, you'll work on optimizing efforts and automating routine tasks, all while coaching our Service desk and L1 teams in both technical and behavioural skills.

You'll also establish monitoring for client infrastructure, leading and managing initial client escalations for operational issues. Contributing to the change management process, you'll log change requests, execute approved maintenance activities, and audit incident and request tickets for quality. Your insights will drive trend analysis reports, identifying tasks suitable for automation to reduce tickets and optimize efforts. You might also support disaster recovery functions and other related tasks as needed.

To thrive in this role, you need to have:

Proficiency in technologies such as Pulse Secure SSL VPN, Palo Alto, Fortinet, Cisco Nexus switches/routers/firewalls, and more familiarity with ticketing tools.
At least one technical certification in the above-mentioned technologies.
Strong planning skills, with the ability to anticipate and adapt to changing circumstances.
Adaptability and resilience in a dynamic work environment.
Ability to communicate and work effectively across different cultures and social groups.
Proficiency in active listening and client-centric communication.
A positive outlook and the ability to work well under pressure.
A client-first attitude, always seeking to create positive client experiences.
A bachelor's degree or equivalent qualification in IT/Computing, or equivalent work experience.

Workplace Type:

On-site Working

Third parties fraudulently posing as NTT DATA recruiters

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Job Description

What if you could use your people skills to support a product that impacts how communities’ hospitals, homes, sports stadiums, and schools worldwide are built?

Construction impacts the lives of nearly everyone in the world, yet it’s also one of the world’s least digitized and least-served industries. That’s why we’re looking for a talented Customer Support Representative (CSR) to join Procore’s journey to revolutionize construction.

As a Customer Support Representative, you’ll utilize your strong technical problem-solving and people skills to help save our customers time and resources via first-contact resolutions, giving our clients the confidence to understand, use, and evangelize Procore's platform.

As a member of Procore’s first CUstomer Support team in Costa Rica, you’ll be provided with the resources to master your craft and clarity of purpose through a shared vision—to improve the lives of everyone in construction. With encouragement from nurturing leaders, you’ll have access to programs and equitable opportunities to help you grow and thrive, both personally and professionally. This position is a great launching point to careers on our Custom Solutions, Documentations, and Enablement teams, and more! If you’re excited by the opportunity to work with a dynamic, diverse team in a fast-paced, fast-growing environment—Procore is the place for you!

This position will report to the Senior Manager of Customer Support and is based in our Heredia, Costa Rica office.

We provide our customers with 24/7, around-the-clock support and are looking for candidates to join us immediately.

What You’Ll Do:

Acquire and maintain a thorough understanding of Procore’s business model, system, and technologies; in order to educate customers and optimize their abilities to utilize Procore’s suite of software products and integrations
Ability to thrive in a high-volume, fast-paced contact center environment. Success in this role is measured by key performance metrics; including adherence to assigned schedules, productivity, customer satisfaction, first-contact resolution, and attendance
Ability to troubleshoot technical issues, diagnose the root cause(s) of problems, research, and find answers to customer questions through established resources
Partner with other Procore departments to resolve complex customer problems and manage cases to the point of resolution. Leverage your strong collaboration skills, connecting with other teams as needed to provide appropriate solutions
Deliver a best-in-class customer experience by managing customer cases through a queue of telephone, chat, and email inquiries to deliver an exceptional experience and enable customers to achieve their goals with Procore’s software
Diligent, consistent attention to detail, and a strong commitment to the integrity of accurate documentation, record keeping, and data security
Demonstrate positive attitude and respect for coworkers and customers, building and maintaining warm working relationships with clients and colleagues alike
Proactively seek guidance and direction from manager and co-workers when appropriate.
Convey Procore’s culture and our values of Openness, Optimism, and Ownership in each interaction and adhere to established ethical standards at all times

What We’Re Looking For:

1+ years of experience in a contact center or technical support environment; or 2+ years of related customer support experience
This position requires a High School Diploma or GED
Critical thinker with the ability to assess and provide proactive advice and solutions; efficiently escalate client cases quickly, when appropriate
Strong multitasking skills with the ability to self-manage workload while providing extraordinary client experiences
Ability to communicate optimistically, clearly, and successfully with clients and handle customer inquiries with poise and professionalism
Reliable self-starter with excellent attendance and time management skills
Excellent written and oral communication skills to communicate with internal and external clients
Eagerness and ability to learn quickly, remain agile, adapt to a changing product, and follow processes and procedures
Team player who also works well without supervision and is detail-oriented and open-minded.
Fluent English speaker

Additional Information

Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.

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Description

Wellhausen Legacy, Llc

Job Description: Customer Support Representative

Do you enjoy helping customers while delivering exceptional service in a fast-paced environment?

Are you detail-oriented with strong communication skills and a passion for operational excellence?

Are you excited about supporting a legacy company focused on customer satisfaction?

Do the values of stewardship, versatility, and family resonate strongly with you?

Do you find the improvement of people’s lives through stewardship of God-given resources inspiring?

Then Wellhausen Legacy, LLC is right for you!

Customer Support Representative Job Summary

The Customer Support Representative provides quality service via phone, email, and in person to customers and coworkers. This role ensures customer satisfaction by managing orders, resolving issues, coordinating logistics, and maintaining product knowledge to create a second-to-none customer experience.

Customer Support Representative Responsibilities

Manage customer orders from initiation to fulfillment ensuring accuracy and satisfaction
Handle quote intake and enter data into ERP/CRM systems
Proactively track and update customers on order status and delivery
Troubleshoot issues and coordinate internal teams for resolution
Analyze and report customer feedback for service improvement
Maintain accurate records in ERP/CRM systems
Coordinate logistics with the shipping department and resolve delivery issues
Collaborate with production, shipping, or engineering to resolve issues
Provide or facilitate technical customer support
Recommend process improvements to enhance customer experience
Support additional tasks or special projects as assigned by management

Customer Support Representative Skills And Competencies

Strong written and oral communication skills
Basic math and problem-solving skills
Proficiency in Microsoft Office and Outlook
Ability to follow written/oral instructions and adapt quickly
Collaborative work ethic and professional demeanor

Customer Support Representative Qualifications

High school diploma or GED preferred
Familiarity with MS Office and accounting software
Ability to work in a fast-paced, evolving environment
Commitment to continuous improvement
Valid driver's license with clean 3-year record

Work Environment

Primarily indoors in a climate-controlled office; occasional transitions to manufacturing or outdoor environments. PPE such as safety glasses and closed-toe shoes required in some areas.

Physical Requirements

Sitting and/or walking (33%-75%)
Stooping, bending, twisting (10%-25%)
Lifting up to 25 lbs. occasionally (0%-33%)

Benefits

Health Insurance
Vision Insurance
Dental Insurance
401(k)
Paid Time Off
Profit Sharing
Counseling

","hiringOrganization":{"@type":"Organization","name":"Kaspar Companies","sameAs":"https://kasparcompanies.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Yoakum, TX, US","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":13,"item":{"@type":"JobPosting","title":"2026 Bloomberg Customer Support Representative Early Professional Program (Thai Speaker) – May 2026","datePosted":"2025-09-18","description":"2026 Bloomberg Customer Support Representative Early Professional Program (Thai Speaker) – May 2026\n \n\n\n\n\n\n\n\n\n Location\n \n\n Singapore\n \n\n\n\n Business Area\n \n\n Technology Support\n \n\n\n\n Ref #\n \n\n 10046205\n \n\n\n\n\n\n\n

Description & Requirements

\n\n\n\n\n\n\nThe Company:
Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.
In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-driven individuals, with a real passion for providing exceptional customer service in a fast-paced environment. Exciting. Surprising. Purposeful. Life at Bloomberg is many things, but it is never dull. We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative — and in providing a work environment that empowers our employees to thrive, contribute meaningfully, and be their best.

What’s The Role?

Are you passionate about creating an exceptional customer experience and excited by the opportunity to work at the intersection of finance and technology? If so, consider joining the Bloomberg Customer Support (BCS) team - a vital part of our User Support business. In this role, you’ll be supporting the world’s leading financial professionals by helping them gaining access to the Bloomberg’s powerful tools and data, enabling them to make critical decisions in real time.
As a Bloomberg Customer Support professional, you play a key role in two critical focus areas: to provide exceptional customer service to a broad range of clients, and ensure fast and effective management of various client workflows and Bloomberg terminal-related hardware/software issues.
You will be responsible for supporting client onboarding by handling the installation and setup of Bloomberg software, managing license and login-related queries, and configuration of proprietary hardware (such as biometric authentication device and keyboards), as well as other technical and login support for our mobile and desktop applications. Support is delivered over the phone, email and via Bloomberg Instant Messaging. You’ll also proactively reach out to clients to assist with license activation, hardware setup, and software configuration, ensuring timely, secure, and seamless access to our products. In addition, you will collaborate with internal teams across functions and regions to resolve complex issues, while maintaining effective communication and ensuring consistent adherence to company standard.
Secondly, you will connect with our clients, including CEOs and executive managers, who rely on proprietary data and insights, by providing technical training on the Bloomberg Terminal and connecting them to relevant internal teams based on the Bloomberg products and platforms they use. You will be part of a global team of over 500 professionals, collectively supporting clients in more than 15 languages. It’s a unique opportunity to contribute to the success of global market participants while building your own expertise in a dynamic, fast-paced environment.
Who you are:
You come to work with a purpose, understanding the fast paced environment our clients operate in. You are curious, passionate about client service and excellence, and take pride in delivering meaningful support. You thrive in a collaborative environment where clients count on you every day, and where you challenge and support your colleagues to innovate, grow and consistently deliver outstanding service possible.
What's in it for you?

We provide all new hires with an 8-week training program, which covers aspects such as an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting.
You'll never stop learning...we'll invest in your career, and coupled with our unrivaled approach to career development and help you expand your skills and opportunities in this role through project involvements. As a Bloomberg Customer Support Representative, you will have the opportunity to be involved in mentoring, recruiting, quality control and idea generation.
You will have the opportunity to champion your career across the company. Our alumni have a diversity of successful career paths to: Analytics & Sales, Data, Technical Support, Finance, Enterprise Services and Corporate Admins.
This is an entry level role where you'll need to have:

A minimum of a Bachelor’s degree and the ability to start full time work in May 2026
Up to 3 years of full-time work experience
Business proficiency and fluency in English and Thai to support respective clients
A passion for delivering outstanding customer service to clients through live, interactive media (e.g. phone, messaging, etc.)
Demonstrated interest in financial markets or technology, with the aspiration to grow in financial/fintech services industry (example: degree major, work/internships or extracurricular activities)
Exposure to customer support or stakeholder engagement of various profiles through school, work/internships or extracurricular activities
Willingness to learn new technologies and ability to retain and apply new information
Excellent attention to detail, with an aptitude for working quickly and accurately under pressure
Effective multi-tasking and problem solving skills, with the ability to work independently and as part of a larger global team
An interest in progressing a career within Bloomberg

We’d love to see:

Curiosity to identify, research, and resolve customer technology, software and hardware issues
Awareness of data management, privacy and information security
Aptitude to work within highly connected and software-based systems

You'll need to be able to:

Occasionally work weekends or on a bank holiday (weekday off in lieu)

Please note this is a two stage application process. Following the submission of your main application, you will receive an email with directions to complete an online assessment. Completing this assessment is a necessary step to be considered for the role.
If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/company/

Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, we may prioritise candidates with legal authorisation to work full-time in Singapore for this role, who do not require Bloomberg to sponsor their work authorization. ","hiringOrganization":{"@type":"Organization","name":"Bloomberg","sameAs":"https://www.bloomberg.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Singapore","addressCountry":"Singapore","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":14,"item":{"@type":"JobPosting","title":"Lead Engineer - L2 support","datePosted":"2025-09-18","description":"

General Information

\n\n\n\n\n\n\n Location:\n \n\n Bangalore - Karnataka, India - EOIZ Industrial Area\n \n\n\n\n Additional Location:\n \n\n Gurgaon - Haryana, India, IN_Hyderabad_AWFIS Space Solutions_HCS, Pune - Maharashtra, India - Rajiv Ganhi Infotec Park\n \n\n\n\n Job Family:\n \n\n Engineering\n \n\n\n\n Worker Type Reference:\n \n\n Regular - Permanent\n \n\n\n\n Pay Rate Type:\n \n\n Salary\n \n\n\n\n Career Level:\n \n\n T3(B)\n \n\n\n\n Job ID:\n \n\n R-47948-2025\n \n\n\n\n\n\n\n\n\n Apply \n\n\n\n\n\n\n\n

\nFacebook\n
\nLinkedIn\n
\nX\n
\nEmail\n

\n\n\n\n\n\n\n\n\n\n\n\n\n

Description & Requirements

\n\n\n\n\n\n\n

Introduction: A Career at HARMAN Technology Services (HTS)
We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN HTS, you solve challenges by creating innovative solutions.
Combine the physical and digital, making technology a more dynamic force to solve challenges and serve humanity’s needs
Work at the convergence of cross channel UX, cloud, insightful data, IoT and mobility
Empower companies to create new digital business models, enter new markets, and improve customer experiences

What You Will Do

Setup and configuration management of ELK & Datadog. Maintenance of the same and take care of any incident report for the ELK & Datadog application & services.
Monitor, troubleshoot, and resolve incidents related to Azure infrastructure, Linux servers, Kubernetes clusters, Kafka, and PostgreSQL databases.
Perform root cause analysis (RCA) and provide long-term solutions for recurring issues.
Work with ticketing tools like JIRA and VFIRE platforms to track and manage incidents, service requests, and change requests.
Support deployment activities, configuration management, and system updates in a production environment.
Collaborate with cross-functional teams, including DevOps, developers, and network engineers, to ensure system stability and performance.
Automate routine operational tasks and improve system monitoring and alerting mechanisms.
Follow ITIL best practices for incident, problem, and change management.

What You Need:

Must Have: Experience in ELK, Datadog, Azure, Linux (RedHat/Ubuntu), Kubernetes, Kafka, and PostgreSQL.
Hands-on experience in:
Strong experience with ticketing tools like JIRA, VFIRE (or any SLA based incident handling tool) for incident and change management.
Familiarity with Agile and DevOps practices, CI/CD pipelines, and security compliance.
Excellent problem-solving, communication, and collaboration skills.
Managing and troubleshooting of ELK & Datadog systems.
Managing and troubleshooting Azure-based infrastructure and services.
Linux system administration, shell scripting, and automation (preferably python).
Kubernetes cluster management, deployments, and troubleshooting.
Kafka message queues, monitoring, and performance tuning.
PostgreSQL database administration, query optimization, and backup/restoration processes.

What Is Nice To Have:

Experience in Prometheus, Grafana, or ELK Stack.
Exposure to cloud security tools and monitoring solutions.
Telecom domain knowledge with an understanding of network protocols.
Experience in Nokia Mediation.

What We Offer

Access to employee discounts on world class HARMAN/Samsung products (JBL, Harman Kardon, AKG etc.)
Professional development opportunities through HARMAN University’s business and leadership academies.
An inclusive and diverse work environment that fosters and encourages professional and personal development.

You Belong Here

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!

\n\n\n\n\nYou Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.
Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.
If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!
\n\n\n\n\nImportant Notice: Recruitment Scams\nPlease be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com.
HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(www.harman.com)
\n\n\n\n\n\n\n\n\n\n Apply ","hiringOrganization":{"@type":"Organization","name":"HARMAN International","sameAs":"https://www.harman.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Gurgaon - Haryana, India, IN Hyderabad AWFIS Space Solutions HCS, Pune - Maharashtra, India - Rajiv Ganhi Infotec Park, Bangalore - Karnataka, India - EOIZ Industrial Area","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":15,"item":{"@type":"JobPosting","title":"Technical Support Engineer - L2","datePosted":"2025-09-18","description":"

Company Description

BlueOptima’s vision is to become the global reference for the optimisation of the performance of Software Engineers across all industries. We provide industry-leading objective metrics in software development. We enable large organisations to deliver better software, faster and at lower cost, with technology that pushes the limits of what has been done before.

We are a global organisation with headquarters in London and additional offices in India, Mexico, US and Japan. We are made up of 120 individuals from more than 20 different countries.

We promote an open minded environment and encourage our employees to create their own success story in this high performance environment.

Location: Bangalore, India
Department: Technical Support

Job Description

The Support Engineer Level 2 is a critical senior role that sits between customer-facing teams, Product Management, and Engineering. This engineer provides deep technical leadership to ensure the success of complex customer engagements. The role is highly varied and involves supporting the pre-sales, deployment, and support teams by troubleshooting escalated cases, coordinating new features and fixes, and contributing to internal documentation and best practices.

Key Responsibilities

Supporting Customer Success: Provide technical leadership for pre-sales, deployment, and support teams. Troubleshoot escalated support cases, create reproduction environments, and work directly with engineering where required.
Product Feedback: Play an integral part in aligning customer requirements with the product roadmap by performing early \"road-testing\" of pre-release software and representing field feedback to product management.
Technical Exploration: Identify and carry out in-depth investigations and open-ended research, such as benchmarking bespoke use cases or prototyping new features.
Enablement: Contribute to internal documentation on product capabilities and best practices, and deliver regular internal training to technical teams.

Qualifications

Advanced Linux and Windows sys admin knowledge, including performance tuning, kernel parameters, and filesystem management.
Strong scripting ability in Bash, Python, or an equivalent language to automate complex tasks and gather detailed debug data.
Expected to have 10-15 years of experience in the field of IT with expertise in Linux
Experience with enterprise storage technologies and architectures (SAN, NAS).
Experience with data copy, replication, or disaster recovery solutions.
Experience with Cloud Object Stores (AWS S3, Azure, Google Cloud).
Understanding of virtualization and containerization technologies (Docker, IaaS, PaaS).

Added Skills:

In-depth knowledge of version control systems like Git and Subversion.
Understanding of security concepts and implementations (Kerberos, SSL/TLS, LDAP).
Advanced networking knowledge (packet tracing, tuning).
An understanding of Java.

Soft Skills

Can explain technical concepts to different audiences (technical and non-technical).
An enthusiasm and curiosity to learn new concepts and technologies.
Methodical troubleshooting skills.
Experience in customer-facing roles and enterprise IT environments.
A calm and composed manner.

Education: Bachelor’s degree in Computer Science or a related field.

Additional Information

Why join our team?
Culture and Growth:
Global team with a creative, innovative and welcoming mindset.
Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success.
Freedom to create your own success story in a high performance environment.
Training programs and Personal Development Plans for each employee

Benefits:

33 days of holidays (this includes public and religious holidays)
Contributions to your Provident Fund which can be matched by the company above the statutory minimum as agreed
Gratuity payments
Private Medical Insurance provided by the company (Employee + Spouse + 2 Children + 2 Parents)
Personal Accident Insurance (Employee Only)
12 Weeks Paid Paternity Leave, 6 months Maternity leave
Support with childcare costs (50%)
Work from Home Equipment allowance
Flexible Work from Home policy - 2 days home p/w
Flexible Work from Long Distance - 4 weeks a year
Sponsored Learning Opportunities
Team Socials

Stay connected with us on LinkedIn or keep an eye on our career page for future opportunities!

","hiringOrganization":{"@type":"Organization","name":"BlueOptima","sameAs":"https://www.blueoptima.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bangalore, Karnataka, India","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":16,"item":{"@type":"JobPosting","title":"Data Center Logistics Associate L2","datePosted":"2025-09-18","description":"

The Milestone Data Center Logistics Associate L2 is responsible for safely moving all the parts into, out of, and around the warehouse and data center environment using a variety of technology and equipment to support the Logistics Team in the daily execution of service operations to the set standards and ensuring compliance to support excellent service quality and customer engagement. This role is a full-time, onsite position in an environment that consists of a large warehouse, data center, and internal transport services.

• Work as part of a team of logistics operators who work together and independently
• Ensure all operations are carried out in a proactive, compliant, and effective manner
• Ensure compliance of operational execution in line with Standard Operating Practices and Work Instructions
• Maintain strict inventory control and conduct accurate system transactions
• Ensure accurate and timely shipments and receipts
• Assists in monthly and/or annual physical inventories; provides inventory reports
• Identify, document, and implement opportunities for continuous improvement
• Keep a strong working knowledge of all operating systems in the work area
• Transport inventory by hand, material handling equipment (i.e. forklifts or pallet jacks), and box truck (No commercial driver's license required) by all safety procedures and protocol
• Complete other duties that may be assigned as required with consideration for quality, safety, and efficiency
• Commit to excellence in your contribution to overall Service Delivery
• Work alongside Team members to assist in workload execution, monitor quality, observe areas for improvement, and support service knowledge growth
• Ensure the maintenance of 5S standards within all operational areas
• Escalate all areas of service non-compliance in a timely and effective manner to support investigation and remediation
• Participate in all assigned training to support the execution of their assigned responsibilities
• Ensure proactive customer service support to the Client and other operational teams as required

Skills

• High School Diploma or GED equivalent
• 1+ years' experience working in warehouse or logistics, receiving, asset life cycle management, or related field
• Current valid driver's license and ability to pass a Motor Vehicle Record Check
• Ability to pass a Department of Transportation (DOT) Medical Card physical exam (US only)
• Knowledge of warehouse operations best practices
• Proficient in Windows-based programs
• Excellent written and oral communication skills
• Ability to manage priorities and workflow
• Versatility, flexibility, and a willingness to work within constantly changing priorities
• Ability to work independently and as a member of various teams and committees
• Ability to understand and follow safety requirements
• Inventory control skills, manage priorities and workflow
• Computer, iPad, and iPhone literate
• Ability to work in a physical labor dynamic work environment
• Ability to work with instruction as part of a larger team
• Initiative to complete tasks as assigned independently of the team
• Ability to manage changing workload priorities as directed
• Ensure a positive, respectful, and professional attitude in everything you do
• Competency in understanding and performing workplace safety basics
• Able to safely lift and move a minimum of fifty (50) pounds and can stand the duration of the shift

Physical Demands

• May require up to 25% travel
• May require extended periods on your feet
• May require miles of walking per day throughout the Warehouse and/or Data Center
• May require driving a personal vehicle between Warehouse and/or Data Center buildings; excluding the transport of inventory and/or materials

","hiringOrganization":{"@type":"Organization","name":"Milestone Technologies, Inc.","sameAs":"https://milestone.tech/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Fort Worth, TX, US","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":17,"item":{"@type":"JobPosting","title":"SOC Analyst L2- Amman/Jordan","datePosted":"2025-09-18","description":"

Company Description

IT Security C&T is an innovative, fast-growing security consulting and training company. Our management team combined with our consultants and engineers work together to deliver comprehensive security solutions to our customers around the MENA region.

IT Security C&T is continuously expanding its team of qualified professionals for a wide range of opportunities. Interested candidates are required to apply via our Career webpage on our website (www.itsecurityct.com)

Job Description

The Security Analyst will participate and be part of information security monitoring and incident handling team in order to monitor and manage all information security incidents and risks and solve them as per the business security requirements. The Security Analyst will work and follow-up with the IT Teams and other Business Units to develop action plans to mitigate identified vulnerabilities and promote security initiatives.

Key Activities Include:

Work as part of 24x7 security operation team
Monitor the Security Information and Event Management System (SIEM) and follow up all related security incidents and events.
Follow the day-to-day operations related to own job to ensure continuity of work
Respond to security incidents and report on incident handling and resolution.
Participate in forensic analysis and data recovery, and penetration testing.
Perform daily security analysis and scanning and assessment for information security risks, threats and vulnerabilities.
Proactive research to identify and understand new threats, vulnerabilities, and exploits.
Configuration and administration of security systems and tools.
Define and evaluate security technologies required to ensure safe technology operation and detection of cyber-attack.
Provide the security recommendations on actions which assist in improving security posture within CLIENT Environment.
Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
Participating in reviewing and documenting computer security and emergency gate identified vulnerabilities and promote security initiatives.

Qualifications

Bachelor’s degree in IT, Engineering
3+ years of experience in IT/Security operations or SOC role.
Network+, CCNA R&S, Security +, Linux security, windows security or forensics training is plus.
Professional Security certification preferred (CIHE, CEH, CPTE, or equivalent).
Knowledge and experience in network switches, routers and firewalls
Knowledge of Microsoft Word, Project, Excel, Access,

Additional Information

Skills:

Verbal Presentation Skills/negotiations.
Excellent time management skills.
Excellent written and verbal communications skills in English and Arabic

","hiringOrganization":{"@type":"Organization","name":"IT Security C&T","sameAs":"https://itsecurityct.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Amman, Amman Governorate, Jordan","addressCountry":"Jordan","addressRegion":"Middle East"}}}},{"@type":"ListItem","position":18,"item":{"@type":"JobPosting","title":"Engineering-L2-Bengaluru-Analyst-Software Engineering","datePosted":"2025-09-18","description":"

WHO WE ARE
Goldman Sachs is a leading global investment banking, securities and investment management firm that provides a wide range of services worldwide to a substantial and diversified client base that includes corporations, financial institutions, governments and high net-worth individuals.
Founded in 1869, it is one of the oldest and largest investment banking firms. The firm is headquartered in New York and maintains offices in London, Bangalore, Frankfurt, Tokyo, Hong Kong and other major financial centres around the world.
We are committed to growing our distinctive Culture and holding to our core values which always place our client's interests first. These values are reflected in our Business Principles, which emphasise integrity, commitment to excellence, innovation and teamwork.

BUSINESS UNIT OVERVIEW
Enterprise Technology Operations (ETO) is a Business Unit within Core Engineering focused on running scalable production management services with a mandate of operational excellence and operational risk reduction achieved through large scale automation, best-in-class engineering, and application of data science and machine learning. The Production Runtime Experience (PRX) team in ETO applies software engineering and machine learning to production management services, processes, and activities to streamline monitoring, alerting, automation, and workflows.

Essential Skills

Design and implement scalable, reliable, and secure AWS cloud architectures
Evaluate and recommend AWS services to meet business and technical requirements
Optimize AWS usage for performance, cost, and operational efficiency
Develop and maintain comprehensive documentation for cloud architectures and processes
Lead migration strategies for on-premise to AWS cloud transformation
4+ years hand-on experience in AWS cloud services, design, and implementation
Experience in AWS Services such as AWS EC2, S3, ALB, Lambda, APIGW
Knowledge of data engineering tools like AWS Glue, Redshift, and Athena
Strong understanding of networking, security best practices, and IAM policies
Experience with serverless architectures, microservices, and containerization (ECS, EKS, Docker, Kubernetes)
Proficiency in infrastructure-as-code (IAC) tools such as Terraform, CloudFormation, or CDK

Your Career

Goldman Sachs is a meritocracy where you will be given all the tools to advance your career. At Goldman Sachs, you will have access to excellent training programmes designed to improve multiple facets of your skill portfolio. Our in-house training programme, “Goldman Sachs University” offers a comprehensive series of courses that you will have access to as your career progresses. Goldman Sachs University has an impressive catalogue of courses which span technical, business and leadership skills.

\n\n\n ABOUT GOLDMAN SACHS\n\n\n At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. \n\n\n We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. \n\n\n We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html\n\n\n
\n\n\n © The Goldman Sachs Group, Inc., 2023. All rights reserved.\n\n\n Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.","hiringOrganization":{"@type":"Organization","name":"Goldman Sachs","sameAs":"https://www.goldmansachs.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bengaluru, Karnataka, India","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":19,"item":{"@type":"JobPosting","title":"Sr Customer Support Representative","datePosted":"2025-09-18","description":"About Entangle:Entangle envisions a crypto ecosystem where data and assets flow freely and seamlessly across both Web2 and Web3. It's Omnichain Made Easy. We are dedicated to developing B2B solutions with custom universal data feeds and cross-chain messaging solutions optimized for developers' needs.
Position: Sr Support RepresentativeWe are seeking an experienced support representative with independent problem-solving capabilities and a keen interest in becoming an expert in Entangle blockchain technologies. The candidate will collaborate closely with Product and Business Development (BD) teams, as well as internal and external Engineering teams, on various products. Your work will ensure that the Customer Success team meets all its commitments and has the knowledge and capabilities to deliver best-in-class support to our customers.
As one of the first members of the Entangle Support team, you will provide support for Entangle's core products. Expect to handle a variety of support requests, ranging from answering simple questions to troubleshooting complex on-chain issues, including those from dApp end-users and Entangle Validators and Transmitter Agents. You need to be comfortable with key concepts of Cross-chain/Omnichain, Liquid Staking, and Bridging, and be adept at reproducing issues while working closely with the engineering and product teams to relay user feedback and ensure continuous improvement of Entangle.
Key Responsibilities:- Respond to technical customer requests in accordance with our SLAs and own them until resolution.- Provide valuable customer feedback to the product team and identify opportunities for product improvements or solutions to common issues.- Proactively identify, develop, and maintain support knowledge documentation.- Help update FAQ to keep any issues that arise in the ticketing funnel through to discord moderators.- Help build a global support team by establishing operational protocols and standards.- Work in an on-call environment.
Requirements:- Some courses in Computer Science or equivalent experience troubleshooting technology-related issues.- Experience in the blockchain ecosystem.- Experience with help desk ticketing platforms such as Intercom or Zendesk.- Excellent problem-solving and analytical skills.- Ability to work independently and within teams.- Excellent empathy, active listening, and resiliency skills.- Strong organizational and time management skills.- Ability to effectively manage multiple diverse and complex problems simultaneously.- Exceptional client-facing and customer service skills, including relationship building/management and verbal communication.- DeFi knowledge preferred.- Familiarity with GitHub, JIRA, Confluence, and other similar programs is a plus.
What We Offer:- An exciting and growing international start-up with ambitious goals in a revolutionary, multi-billion dollar industry.- Attractive compensation plus token allocations.- Remote work in a timezone that corresponds well with UAE or Indochina time.- Paid vacation and public holidays.- Opportunity to work closely with the founding team and have your voice heard.- Compensation paid in USDT.","hiringOrganization":{"@type":"Organization","name":"Entangle","sameAs":"https://www.entangle.fi/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dubai","addressCountry":"United Arab Emirates","addressRegion":"Middle East"}}}},{"@type":"ListItem","position":20,"item":{"@type":"JobPosting","title":"Customer Support Representative (SaaS)","datePosted":"2025-09-18","description":"

Company Introduction

We’re part of a leading Recruitment-as-a-Service (RaaS) network powered by Hustler Marketing. Hustler Marketing is a full-service digital agency serving eCommerce stores and B2B brands globally, specializing in email & SMS marketing, UGC ads, creative production, and high-quality talent placement.

What sets us apart is our values: bold creativity, data-driven decision making, and a linchpin mindset. Nearly 75 clients across 5 continents trust us not only for campaigns, but also for building strong, scalable teams that drive long-term growth. Hustler Marketing recruits top talent across the Americas, Europe, and Asia, offering flexibility, global reach, and meaningful opportunities to shape client success.

As we expand our RaaS (Recruitment As A Service) talent pool, we’re seeking stellar Customer Service Representatives who combine empathy, problem-solving, and professionalism. Your role will be central in supporting digital companies that collaborate with Hustler Marketing to build world-class customer experience teams.

About The Role

As a Customer Service Representative within our RaaS talent pool, you’ll serve as the front line of support for users of digital platforms. Depending on client’s and partner’s requirements, you will manage queries through chat, email, ticketing systems, and occasionally phone, ensuring every interaction leaves a positive, professional impression.

You’ll be expected to master products quickly, resolve account-level issues, escalate when needed, and collaborate with internal client teams to close feedback loops. The role demands attention-to-detail, patience, product knowledge, good communication and the ability to act autonomously, all while upholding high standards for company’s success.

This role is a great fit if you enjoy finding solutions, communicating with people, thriving in structured workflows, but can also think on your feet when situations require flexibility. You’ll help businesses protect customer relationships, reduce churn, and create memorable user experiences.

Mission Statement

The mission of this role is to ensure every user interaction reflects the quality promise of our RaaS network: fast, accurate, empathetic, and proactive support. You’ll play a crucial role in protecting client relationships, improving user satisfaction, and ensuring customers remain loyal and supported.

General Responsibilities

The responsibilities of a Customer Service Representative include the following:

Responding to incoming user queries (email, chat, ticketing), delivering solutions that are clear, helpful, and timely.
Troubleshooting common usage, account, or billing issues with confidence.
Escalate more technical or non-standard issues to specialist or product teams when needed.
Diligent follow-ups to ensure complete resolution of support cases.
Document interactions clearly in the support or CRM system; ensure records are accurate and helpful.
Contributing to knowledge base materials, FAQs, and support content to improve self-service for users.
Identifying patterns of issues and reporting feedback to product/operations teams for continuous improvement.
Upholding service level expectations and maintaining consistency in tone, empathy, and brand standards.

Overall, the Customer Service Representative will play an important role in driving customer success and maintaining our clients’ reputation for excellence by delivering exceptional support and ensuring reliability in the user experience.

Position Specifications

This Customer Service Representative role includes the following:

Full-time commitment, 8 hours per day.
Availability during appropriate office hours depends on the client's time zone (often European or US hours).
Competitive compensation with potential for additional benefits.
Full employee status with payroll, statutory benefits, and employment compliance.
Paid annual leave and sick leave.
Standard notice period according to the employment contract.

Requirements

About You

Profile
You are a dedicated support professional with strong communication skills and a customer-first mindset. Having 2+ years of experience in customer service, ideally within SaaS, tech, or digital-product environments. Capable of learning new platforms quickly, managing multiple support channels, and balancing empathy with efficiency.

Possess the ability to thrive in structured processes but can also adapt and exercise judgment when situations fall outside the script. Ability to explain things simply, follow through reliably, and escalate issues appropriately. You enjoy helping people and taking pride in leaving every customer feeling heard and supported. Working in remote or distributed teams is familiar to you; collaboration and clear communication are your strengths.

Detail-oriented and disciplined in how you manage customer interactions, keeping records accurate in CRM or ticketing systems, and ensuring every issue is tracked to closure. SaaS environments often move quickly, and you are comfortable handling a high volume of queries without compromising on quality. Can switch between multiple support tools with ease, manage competing priorities, and stay composed under pressure. Having the ability to spot recurring issues and provide actionable feedback to product or engineering teams adds value beyond the individual interaction.

Motivated by outcomes, not just closing tickets, but making sure the customer’s problem is genuinely solved. You measure your success by customer satisfaction and retention, and understand that every support touchpoint can impact brand perception. Proactive by nature, you don’t wait for problems to repeat but look for patterns, share insights, and contribute to knowledge bases or FAQ improvements. Ultimately, you see yourself not just as a problem-solver, but as a partner in strengthening the relationship between customers and the product.

Key Traits for This Position
The ideal Customer Service Representative in the RaaS talent pool is a well-rounded professional who combines empathy, communication, and problem-solving with strong organizational discipline. They excel at active listening and show patience in moments of user frustration, skillfully de-escalating situations while ensuring customers feel heard and supported. With clear written and verbal communication, they can translate technical or complex topics into simple, actionable explanations that users can easily understand. They bring strong organizational skills, managing multiple tickets at once with diligence in tracking, following up, and ensuring no issue is left unresolved. Guided by a problem-solving mindset, they are resourceful and effective even when existing processes don’t fully address a case. Their approach is grounded in empathy and a customer-obsessed attitude, caring deeply about the overall user experience rather than just resolving tickets quickly. At the same time, they operate with autonomy and accountability, taking full ownership of support issues from start to finish while remaining adaptable to new platforms, tools, and evolving client needs.

Key Requirements

Minimum 2 years of customer support experience (SaaS or tech/digital industries preferred).
Proven experience handling high volume of user interactions via email, chat, or tickets.
Familiarity with one or more support/CRM systems (e.g., Zendesk, Intercom, Freshdesk, Salesforce).
Strong written and verbal English.
Ability to learn software and product workflows quickly.
Comfortable working remotely and coordinating across time zones.
Educational qualification: Bachelor’s degree or equivalent work experience preferred.
Exceptional business-level English communication skills
Self-starter with proven ability to work autonomously with minimal team overlap
Team player motivated by achieving clearly stated stretch goals
Excellent time management and organizational skills
Diplomatic and persuasive communication style

","hiringOrganization":{"@type":"Organization","name":"Hustler Marketing","sameAs":"https://hustlermarketing.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Buenos Aires, Buenos Aires, Argentina - Remote","addressCountry":"Argentina","addressRegion":"South America"}}}},{"@type":"ListItem","position":21,"item":{"@type":"JobPosting","title":"PS Implementation Engineer (L2)","datePosted":"2025-09-18","description":"

Your day at NTT DATA
The Technical Services Implementation Engineer (L2) is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLA).

This role performs configurations, action installations and attend to break/fix events.

Key responsibilities:

Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity.
Takes responsibility for problem resolution and troubleshooting.
Responds to escalated client requests and support client applications to a first line resolution.
Escalates complex problems to the relevant third parties.
Assists with the documentation of standard operating procedures relating to installations and fixes.
Compiles and maintains project administration.
Conducts elementary presentations within the customer's organization.
May be required to perform periodic telephonic duty on the technical service desk, providing second line telephonic support to customers.
Expected to take ownership of relevant technologies according to domain or specialization.
Performs any other related task as required.

To thrive in this role, you need to have:

Developing understanding and appreciation of technical design and business principles.
Demonstrates fundamental project management and administration ability.
Displays good customer engagement skills.
Demonstrates developing domain specialist knowledge.
Good verbal communication skills.
Client focused and displayd a proactive approach to solving problems.
Ability to work under pressure and meet deadlines.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Computer Science / Information Technology Degree or equivalent together with specialized training in new technologies and legacy systems or equivalent.

Required experience:

Moderate level of experience in a technical implementation engineering or similar role.
Demonstrated experience engaging with clients and conducting presentations.
Demonstrated project administration and documentation experience.

Workplace Type:

Hybrid Working

Third parties fraudulently posing as NTT DATA recruiters

","hiringOrganization":{"@type":"Organization","name":"NTT DATA","sameAs":"https://hello.global.ntt/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Muenchen, Germany","addressCountry":"Germany","addressRegion":"Europe"}}}},{"@type":"ListItem","position":22,"item":{"@type":"JobPosting","title":"Customer Support Representative (SaaS)","datePosted":"2025-09-18","description":"

Company Introduction

About The Role

Mission Statement

General Responsibilities

The responsibilities of a Customer Service Representative include the following:

Responding to incoming user queries (email, chat, ticketing), delivering solutions that are clear, helpful, and timely.
Troubleshooting common usage, account, or billing issues with confidence.
Escalate more technical or non-standard issues to specialist or product teams when needed.
Diligent follow-ups to ensure complete resolution of support cases.
Document interactions clearly in the support or CRM system; ensure records are accurate and helpful.
Contributing to knowledge base materials, FAQs, and support content to improve self-service for users.
Identifying patterns of issues and reporting feedback to product/operations teams for continuous improvement.
Upholding service level expectations and maintaining consistency in tone, empathy, and brand standards.

Position Specifications

This Customer Service Representative role includes the following:

Full-time commitment, 8 hours per day.
Availability during appropriate office hours depends on the client's time zone (often European or US hours).
Competitive compensation with potential for additional benefits.
Full employee status with payroll, statutory benefits, and employment compliance.
Paid annual leave and sick leave.
Standard notice period according to the employment contract.

Requirements

About You

Key Requirements

Minimum 2 years of customer support experience (SaaS or tech/digital industries preferred).
Proven experience handling high volume of user interactions via email, chat, or tickets.
Familiarity with one or more support/CRM systems (e.g., Zendesk, Intercom, Freshdesk, Salesforce).
Strong written and verbal English.
Ability to learn software and product workflows quickly.
Comfortable working remotely and coordinating across time zones.
Educational qualification: Bachelor’s degree or equivalent work experience preferred.
Exceptional business-level English communication skills
Self-starter with proven ability to work autonomously with minimal team overlap
Team player motivated by achieving clearly stated stretch goals
Excellent time management and organizational skills
Diplomatic and persuasive communication style

","hiringOrganization":{"@type":"Organization","name":"Hustler Marketing","sameAs":"https://hustlermarketing.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bogota, Colombia - Remote","addressCountry":"Colombia","addressRegion":"South America"}}}},{"@type":"ListItem","position":23,"item":{"@type":"JobPosting","title":"Customer Support Representative (SaaS)","datePosted":"2025-09-18","description":"

Company Introduction

About The Role

Mission Statement

General Responsibilities

The responsibilities of a Customer Service Representative include the following:

Responding to incoming user queries (email, chat, ticketing), delivering solutions that are clear, helpful, and timely.
Troubleshooting common usage, account, or billing issues with confidence.
Escalate more technical or non-standard issues to specialist or product teams when needed.
Diligent follow-ups to ensure complete resolution of support cases.
Document interactions clearly in the support or CRM system; ensure records are accurate and helpful.
Contributing to knowledge base materials, FAQs, and support content to improve self-service for users.
Identifying patterns of issues and reporting feedback to product/operations teams for continuous improvement.
Upholding service level expectations and maintaining consistency in tone, empathy, and brand standards.

Position Specifications

This Customer Service Representative role includes the following:

Full-time commitment, 8 hours per day.
Availability during appropriate office hours depends on the client's time zone (often European or US hours).
Competitive compensation with potential for additional benefits.
Full employee status with payroll, statutory benefits, and employment compliance.
Paid annual leave and sick leave.
Standard notice period according to the employment contract.

Requirements

About You

Key Requirements

Minimum 2 years of customer support experience (SaaS or tech/digital industries preferred).
Proven experience handling high volume of user interactions via email, chat, or tickets.
Familiarity with one or more support/CRM systems (e.g., Zendesk, Intercom, Freshdesk, Salesforce).
Strong written and verbal English.
Ability to learn software and product workflows quickly.
Comfortable working remotely and coordinating across time zones.
Educational qualification: Bachelor’s degree or equivalent work experience preferred.
Exceptional business-level English communication skills
Self-starter with proven ability to work autonomously with minimal team overlap
Team player motivated by achieving clearly stated stretch goals
Excellent time management and organizational skills
Diplomatic and persuasive communication style

","hiringOrganization":{"@type":"Organization","name":"Hustler Marketing","sameAs":"https://hustlermarketing.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Quito, Pichincha, Ecuador - Remote","addressCountry":"Ecuador","addressRegion":"South America"}}}},{"@type":"ListItem","position":24,"item":{"@type":"JobPosting","title":"Senior Consultant L2","datePosted":"2025-09-18","description":"

Job Responsibilities

\nDevelop Technology specific solutions for clients requirements based on industry best practices, industry knowledge, and personal expertise to educate both clients and consultants, in formal and ad hoc settings

Person Specifications

","hiringOrganization":{"@type":"Organization","name":"John Keells Holdings PLC","sameAs":"https://keells.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Colombo, LK","addressCountry":"Sri Lanka","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":25,"item":{"@type":"JobPosting","title":"Customer Support Representative (SaaS)","datePosted":"2025-09-18","description":"

Company Introduction

About The Role

Mission Statement

General Responsibilities

The responsibilities of a Customer Service Representative include the following:

Responding to incoming user queries (email, chat, ticketing), delivering solutions that are clear, helpful, and timely.
Troubleshooting common usage, account, or billing issues with confidence.
Escalate more technical or non-standard issues to specialist or product teams when needed.
Diligent follow-ups to ensure complete resolution of support cases.
Document interactions clearly in the support or CRM system; ensure records are accurate and helpful.
Contributing to knowledge base materials, FAQs, and support content to improve self-service for users.
Identifying patterns of issues and reporting feedback to product/operations teams for continuous improvement.
Upholding service level expectations and maintaining consistency in tone, empathy, and brand standards.

Position Specifications

This Customer Service Representative role includes the following:

Full-time commitment, 8 hours per day.
Availability during appropriate office hours depends on the client's time zone (often European or US hours).
Competitive compensation with potential for additional benefits.
Full employee status with payroll, statutory benefits, and employment compliance.
Paid annual leave and sick leave.
Standard notice period according to the employment contract.

Requirements

About You

Key Requirements

Minimum 2 years of customer support experience (SaaS or tech/digital industries preferred).
Proven experience handling high volume of user interactions via email, chat, or tickets.
Familiarity with one or more support/CRM systems (e.g., Zendesk, Intercom, Freshdesk, Salesforce).
Strong written and verbal English.
Ability to learn software and product workflows quickly.
Comfortable working remotely and coordinating across time zones.
Educational qualification: Bachelor’s degree or equivalent work experience preferred.
Exceptional business-level English communication skills
Self-starter with proven ability to work autonomously with minimal team overlap
Team player motivated by achieving clearly stated stretch goals
Excellent time management and organizational skills
Diplomatic and persuasive communication style

","hiringOrganization":{"@type":"Organization","name":"Hustler Marketing","sameAs":"https://hustlermarketing.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Johannesburg, Gauteng, South Africa - Remote","addressCountry":"South Africa","addressRegion":"Africa"}}}},{"@type":"ListItem","position":26,"item":{"@type":"JobPosting","title":"Early Years Practitioner L2","datePosted":"2025-09-18","description":"

Nursery – Bright Horizons Weybridge Day Nursery and Preschool

Salary – £27,310 - £28,204 per annum (dependant on qualification/s and experience)

Location – Weybridge, Surrey

Are you looking to work for an organisation whose culture is driven by our HEART principles – Honesty, Excellence, Accountability, Respect, and Teamwork? Where you can be yourself, feel supported, and help to make a difference to the next generation? Somewhere you can say: “I did that.”

We’re looking for an Early Years Practitioner to join our Weybridge Day Nursery and Preschool qualified at a Level 2 or above.

Our Benefits

£27,310 - £28,204 per annum
Childcare discount of 50% for first child*
Enhanced parental leave
20 days annual leave, plus bank holidays and paid Christmas closure. Ability to also purchase additional leave*
Pension
Financial and wellbeing benefits including 24/7 virtual GP appointments, early access to wages, and more
Professional development programme access for every stage of your career, including access to a careers coach
Shift options: 40 hours over 4 or 5 days, 24 hours over 3 days, or 16 hours over 2 days

*Subject To T&Cs

The Role

As an Early Years Practitioner, you will plan, create, implement and reflect on engaging activities, tailored to each of your key children, to encourage their development towards key milestones. You will create a safe environment that allows children the freedom to express themselves, engage their minds, and help to foster a lifelong love of learning.

What we’re looking for

Full and relevant Level 3 or above Early Years qualification
Passion for creating fun and inclusive learning environments
Strong understanding of the Early Years Foundation Stage (EYFS)
Strong knowledge and understanding of safeguarding and child protection
Ability to develop trust and strong working partnerships with both colleagues and parents/ carers

We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants. Please note, due to our sector all roles are subject to an Enhanced DBS.

If you want to make a difference, with a company who has been voted Great Place to Work every year since 2006, apply today!

We look forward to receiving your application!

If you experience any problems, please email europe.recruitment@brighthorizons.com and we will be happy to help.

","hiringOrganization":{"@type":"Organization","name":"Bright Horizons","sameAs":"https://www.brighthorizons.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bright Horizons Weybridge Day Nursery and Preschool - 4394, United Kingdom","addressCountry":"United Kingdom","addressRegion":"Europe"}}}},{"@type":"ListItem","position":27,"item":{"@type":"JobPosting","title":"Customer Support Representative (SaaS)","datePosted":"2025-09-18","description":"

Company Introduction

About The Role

Mission Statement

General Responsibilities

The responsibilities of a Customer Service Representative include the following:

Responding to incoming user queries (email, chat, ticketing), delivering solutions that are clear, helpful, and timely.
Troubleshooting common usage, account, or billing issues with confidence.
Escalate more technical or non-standard issues to specialist or product teams when needed.
Diligent follow-ups to ensure complete resolution of support cases.
Document interactions clearly in the support or CRM system; ensure records are accurate and helpful.
Contributing to knowledge base materials, FAQs, and support content to improve self-service for users.
Identifying patterns of issues and reporting feedback to product/operations teams for continuous improvement.
Upholding service level expectations and maintaining consistency in tone, empathy, and brand standards.

Position Specifications

This Customer Service Representative role includes the following:

Full-time commitment, 8 hours per day.
Availability during appropriate office hours depends on the client's time zone (often European or US hours).
Competitive compensation with potential for additional benefits.
Full employee status with payroll, statutory benefits, and employment compliance.
Paid annual leave and sick leave.
Standard notice period according to the employment contract.

Requirements

About You

Key Requirements

Minimum 2 years of customer support experience (SaaS or tech/digital industries preferred).
Proven experience handling high volume of user interactions via email, chat, or tickets.
Familiarity with one or more support/CRM systems (e.g., Zendesk, Intercom, Freshdesk, Salesforce).
Strong written and verbal English.
Ability to learn software and product workflows quickly.
Comfortable working remotely and coordinating across time zones.
Educational qualification: Bachelor’s degree or equivalent work experience preferred.
Exceptional business-level English communication skills
Self-starter with proven ability to work autonomously with minimal team overlap
Team player motivated by achieving clearly stated stretch goals
Excellent time management and organizational skills
Diplomatic and persuasive communication style

","hiringOrganization":{"@type":"Organization","name":"Hustler Marketing","sameAs":"https://hustlermarketing.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Lima, Callao Region, Peru - Remote","addressCountry":"Peru","addressRegion":"South America"}}}},{"@type":"ListItem","position":28,"item":{"@type":"JobPosting","title":"Customer Support Representative (SaaS)","datePosted":"2025-09-18","description":"

Company Introduction

About The Role

Mission Statement

General Responsibilities

The responsibilities of a Customer Service Representative include the following:

Responding to incoming user queries (email, chat, ticketing), delivering solutions that are clear, helpful, and timely.
Troubleshooting common usage, account, or billing issues with confidence.
Escalate more technical or non-standard issues to specialist or product teams when needed.
Diligent follow-ups to ensure complete resolution of support cases.
Document interactions clearly in the support or CRM system; ensure records are accurate and helpful.
Contributing to knowledge base materials, FAQs, and support content to improve self-service for users.
Identifying patterns of issues and reporting feedback to product/operations teams for continuous improvement.
Upholding service level expectations and maintaining consistency in tone, empathy, and brand standards.

Position Specifications

This Customer Service Representative role includes the following:

Full-time commitment, 8 hours per day.
Availability during appropriate office hours depends on the client's time zone (often European or US hours).
Competitive compensation with potential for additional benefits.
Full employee status with payroll, statutory benefits, and employment compliance.
Paid annual leave and sick leave.
Standard notice period according to the employment contract.

Requirements

About You

Key Requirements

Minimum 2 years of customer support experience (SaaS or tech/digital industries preferred).
Proven experience handling high volume of user interactions via email, chat, or tickets.
Familiarity with one or more support/CRM systems (e.g., Zendesk, Intercom, Freshdesk, Salesforce).
Strong written and verbal English.
Ability to learn software and product workflows quickly.
Comfortable working remotely and coordinating across time zones.
Educational qualification: Bachelor’s degree or equivalent work experience preferred.
Exceptional business-level English communication skills
Self-starter with proven ability to work autonomously with minimal team overlap
Team player motivated by achieving clearly stated stretch goals
Excellent time management and organizational skills
Diplomatic and persuasive communication style

","hiringOrganization":{"@type":"Organization","name":"Hustler Marketing","sameAs":"https://hustlermarketing.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Cape Town, Western Cape, South Africa - Remote","addressCountry":"South Africa","addressRegion":"Africa"}}}},{"@type":"ListItem","position":29,"item":{"@type":"JobPosting","title":"Customer Support Representative (SaaS)","datePosted":"2025-09-18","description":"

Company Introduction

About The Role

Mission Statement

General Responsibilities

The responsibilities of a Customer Service Representative include the following:

Responding to incoming user queries (email, chat, ticketing), delivering solutions that are clear, helpful, and timely.
Troubleshooting common usage, account, or billing issues with confidence.
Escalate more technical or non-standard issues to specialist or product teams when needed.
Diligent follow-ups to ensure complete resolution of support cases.
Document interactions clearly in the support or CRM system; ensure records are accurate and helpful.
Contributing to knowledge base materials, FAQs, and support content to improve self-service for users.
Identifying patterns of issues and reporting feedback to product/operations teams for continuous improvement.
Upholding service level expectations and maintaining consistency in tone, empathy, and brand standards.

Position Specifications

This Customer Service Representative role includes the following:

Full-time commitment, 8 hours per day.
Availability during appropriate office hours depends on the client's time zone (often European or US hours).
Competitive compensation with potential for additional benefits.
Full employee status with payroll, statutory benefits, and employment compliance.
Paid annual leave and sick leave.
Standard notice period according to the employment contract.

Requirements

About You

Key Requirements

Minimum 2 years of customer support experience (SaaS or tech/digital industries preferred).
Proven experience handling high volume of user interactions via email, chat, or tickets.
Familiarity with one or more support/CRM systems (e.g., Zendesk, Intercom, Freshdesk, Salesforce).
Strong written and verbal English.
Ability to learn software and product workflows quickly.
Comfortable working remotely and coordinating across time zones.
Educational qualification: Bachelor’s degree or equivalent work experience preferred.
Exceptional business-level English communication skills
Self-starter with proven ability to work autonomously with minimal team overlap
Team player motivated by achieving clearly stated stretch goals
Excellent time management and organizational skills
Diplomatic and persuasive communication style

","hiringOrganization":{"@type":"Organization","name":"Hustler Marketing","sameAs":"https://hustlermarketing.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Medellín, Medellin, Colombia - Remote","addressCountry":"Colombia","addressRegion":"South America"}}}},{"@type":"ListItem","position":30,"item":{"@type":"JobPosting","title":"Middleware MQ Admin-L2","datePosted":"2025-09-18","description":"

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

1. MQ Series Administration: Manage and maintain IBM MQSeries environments, including queue managers, queues, and channels.
2. Configuration and Troubleshooting: Configure and troubleshoot MQSeries components, ensuring high availability and performance.
3. Security and Compliance: Implement and maintain MQSeries security best practices, ensuring compliance with organizational policies and regulatory requirements.
4. Integration and Interoperability: Ensure seamless integration with other systems and applications, troubleshoot connectivity issues.
5. Performance Optimization: Monitor and optimize MQSeries performance, identifying and resolving bottlenecks.
Required Skills:
1. IBM MQSeries: Strong knowledge of IBM MQSeries, including architecture, configuration, and troubleshooting.
2. Scripting: Familiarity with scripting languages like shell scripting or programming languages like Java or C++.
3. Operating Systems: Understanding of operating systems, including Windows, Linux, or Unix.
4. Troubleshooting: Excellent problem-solving and troubleshooting skills.
5. Communication: Strong communication and collaboration skills.
Middleware Administrator with strong
knowledge in Migration, Installation,
configuration and maintaining
Middleware applications. Good
knowledge in troubleshooting, Fix
pack/PSU Patch management. Good
knowledge in performance tuning
required. Middleware, implementing
security improvements by assessing
current situation; Evaluating trends;
Anticipating requirements and making
changes to keep the organization
secure, any other work entrusted by
the Bank from time to time. Fixing
vulnerability and upgrading version of
middleware, applying fix pack,
configuring parameter to Applying fix
pack, configuring parameter to
improve application performance,
fixing vulnerability issue by
coordinating with OEM, & improve
application performance

Who You Are

5 years of experience in the Middleware Platform-
Weblogic,
Jbos, Apache
tomcat or any
other

Middleware Certified Professionals in
WebLogic/WebSphere/Jboss/Apache
Tomcat/IBM MQ/Rabbit MQ/IIS
MQ/Nginx/Spring framework

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

","hiringOrganization":{"@type":"Organization","name":"Kyndryl","sameAs":"https://www.kyndryl.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"INEGL B'LORE - EGL, India","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":31,"item":{"@type":"JobPosting","title":"Customer Support Representative (SaaS)","datePosted":"2025-09-18","description":"

Company Introduction

About The Role

Mission Statement

General Responsibilities

The responsibilities of a Customer Service Representative include the following:

Responding to incoming user queries (email, chat, ticketing), delivering solutions that are clear, helpful, and timely.
Troubleshooting common usage, account, or billing issues with confidence.
Escalate more technical or non-standard issues to specialist or product teams when needed.
Diligent follow-ups to ensure complete resolution of support cases.
Document interactions clearly in the support or CRM system; ensure records are accurate and helpful.
Contributing to knowledge base materials, FAQs, and support content to improve self-service for users.
Identifying patterns of issues and reporting feedback to product/operations teams for continuous improvement.
Upholding service level expectations and maintaining consistency in tone, empathy, and brand standards.

Position Specifications

This Customer Service Representative role includes the following:

Full-time commitment, 8 hours per day.
Availability during appropriate office hours depends on the client's time zone (often European or US hours).
Competitive compensation with potential for additional benefits.
Full employee status with payroll, statutory benefits, and employment compliance.
Paid annual leave and sick leave.
Standard notice period according to the employment contract.

Requirements

About You

Key Requirements

Minimum 2 years of customer support experience (SaaS or tech/digital industries preferred).
Proven experience handling high volume of user interactions via email, chat, or tickets.
Familiarity with one or more support/CRM systems (e.g., Zendesk, Intercom, Freshdesk, Salesforce).
Strong written and verbal English.
Ability to learn software and product workflows quickly.
Comfortable working remotely and coordinating across time zones.
Educational qualification: Bachelor’s degree or equivalent work experience preferred.
Exceptional business-level English communication skills
Self-starter with proven ability to work autonomously with minimal team overlap
Team player motivated by achieving clearly stated stretch goals
Excellent time management and organizational skills
Diplomatic and persuasive communication style

","hiringOrganization":{"@type":"Organization","name":"Hustler Marketing","sameAs":"https://hustlermarketing.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Santiago, Santiago Metropolitan Region, Chile - Remote","addressCountry":"Chile","addressRegion":"South America"}}}},{"@type":"ListItem","position":32,"item":{"@type":"JobPosting","title":"Data Center Logistics Associate L2","datePosted":"2025-09-17","description":"

Skills

• High School Diploma or GED equivalent
• 1+ years' experience working in warehouse or logistics, receiving, asset life cycle management, or related field
• Current valid driver's license and ability to pass a Motor Vehicle Record Check
• Ability to pass a Department of Transportation (DOT) Medical Card physical exam (US only)
• Knowledge of warehouse operations best practices
• Proficient in Windows-based programs
• Excellent written and oral communication skills
• Ability to manage priorities and workflow
• Versatility, flexibility, and a willingness to work within constantly changing priorities
• Ability to work independently and as a member of various teams and committees
• Ability to understand and follow safety requirements
• Inventory control skills, manage priorities and workflow
• Computer, iPad, and iPhone literate
• Ability to work in a physical labor dynamic work environment
• Ability to work with instruction as part of a larger team
• Initiative to complete tasks as assigned independently of the team
• Ability to manage changing workload priorities as directed
• Ensure a positive, respectful, and professional attitude in everything you do
• Competency in understanding and performing workplace safety basics
• Able to safely lift and move a minimum of fifty (50) pounds and can stand the duration of the shift

Physical Demands

•   May require up to 25% travel
•   May require extended periods on your feet
•   May require miles of walking per day throughout the Warehouse and/or Data Center

","hiringOrganization":{"@type":"Organization","name":"Milestone Technologies, Inc.","sameAs":"https://milestone.tech/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Kansas City, MO, US","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":33,"item":{"@type":"JobPosting","title":"Senior Support Engineer L2","datePosted":"2025-09-17","description":"

Company Description

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.
\n
\nBy combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.
\n
\nFrom prototype to real-world impact - be part of a global shift by doing work that matters.

Job Description

Applications management involves overseeing the lifecycle of software applications, including deployment, monitoring, maintenance, and optimization to ensure they meet business requirements and deliver value effectively.

We are looking for a Documentum Configuration Manager to join our Application Management Support (AMS) team. This Level 2 role is responsible for maintaining, configuring, and supporting the Documentum platform for one of our key enterprise clients. You will work closely with development, operations, and business teams to ensure the platform is stable, secure, and aligned with evolving business needs.

Responsibilities:

Manage Documentum configurations, deployments, and controlled changes across environments.
Perform system monitoring and investigate issues related to configuration, performance, and user access.
Support issue resolution and service requests escalated from Level 1.
Maintain lifecycle configurations: content types, workflows, lifecycles, ACLs, and permissions.
Apply patches and perform system upgrades in coordination with DevOps and vendor support.
Monitor and administer Documentum environments (Content Server, D2/Webtop, xPlore, etc.).
Maintain documentation for configurations, deployments, and troubleshooting.
Collaborate with QA and release teams to support deployments and functional validation.
Ensure platform compliance with security and audit requirements.

Qualifications

3+ years of hands-on experience with Documentum platform, including Content Server, Webtop or D2, Composer, and xPlore.
Strong knowledge of Documentum architecture, object model, and configuration practices
Experience with content lifecycle management, access control, workflows, and job management
Working knowledge of Java (for troubleshooting, minor customizations, and integration awareness)
Familiarity with DFC (Documentum Foundation Classes) and DQL for troubleshooting and querying
Experience working with application servers (e.g., Tomcat, WebLogic) and databases (Oracle, SQL Server, etc.)
Experience supporting ticket-based ITSM workflows (ServiceNow, JIRA Service Management, etc.)
Strong analytical and communication skills for collaboration with cross-functional teams
Good understanding of IT operations and Level 2/3 application support models
Experience in regulated environments (e.g., financial or healthcare) is a plus.

Nice To Have:

Windows or Linux administration.
Previous experience in analyst positions.
Some technical skills and understanding of the software development lifecycle.
Experience of working with IT customer service, support operation, and project management.
Knowledge of SLA structure.

Additional Information

Discover some of the global benefits that empower our people to become the best version of themselves:

Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
Health: Global internal wellbeing programme, access to wellbeing apps;
Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.

","hiringOrganization":{"@type":"Organization","name":"Endava","sameAs":"https://www.endava.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Guadalajara, Jal., Mexico","addressCountry":"Mexico","addressRegion":"North America"}}}},{"@type":"ListItem","position":34,"item":{"@type":"JobPosting","title":"Senior Support Engineer L2","datePosted":"2025-09-17","description":"

Company Description

Job Description

Responsibilities:

Manage Documentum configurations, deployments, and controlled changes across environments.
Perform system monitoring and investigate issues related to configuration, performance, and user access.
Support issue resolution and service requests escalated from Level 1.
Maintain lifecycle configurations: content types, workflows, lifecycles, ACLs, and permissions.
Apply patches and perform system upgrades in coordination with DevOps and vendor support.
Monitor and administer Documentum environments (Content Server, D2/Webtop, xPlore, etc.).
Maintain documentation for configurations, deployments, and troubleshooting.
Collaborate with QA and release teams to support deployments and functional validation.
Ensure platform compliance with security and audit requirements.

Qualifications

3+ years of hands-on experience with Documentum platform, including Content Server, Webtop or D2, Composer, and xPlore.
Strong knowledge of Documentum architecture, object model, and configuration practices
Experience with content lifecycle management, access control, workflows, and job management
Working knowledge of Java (for troubleshooting, minor customizations, and integration awareness)
Familiarity with DFC (Documentum Foundation Classes) and DQL for troubleshooting and querying
Experience working with application servers (e.g., Tomcat, WebLogic) and databases (Oracle, SQL Server, etc.)
Experience supporting ticket-based ITSM workflows (ServiceNow, JIRA Service Management, etc.)
Strong analytical and communication skills for collaboration with cross-functional teams
Good understanding of IT operations and Level 2/3 application support models
Experience in regulated environments (e.g., financial or healthcare) is a plus.

Nice To Have:

Windows or Linux administration.
Previous experience in analyst positions.
Some technical skills and understanding of the software development lifecycle.
Experience of working with IT customer service, support operation, and project management.
Knowledge of SLA structure.

Additional Information

Discover some of the global benefits that empower our people to become the best version of themselves:

Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
Health: Global internal wellbeing programme, access to wellbeing apps;
Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

","hiringOrganization":{"@type":"Organization","name":"Endava","sameAs":"https://www.endava.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Monterrey, N.L., Mexico","addressCountry":"Mexico","addressRegion":"North America"}}}},{"@type":"ListItem","position":35,"item":{"@type":"JobPosting","title":"Network Engineer-L2","datePosted":"2025-09-17","description":" Job Description:

Strong knowledge on OSI model and IPv4 concepts

Deep knowledge on VLAN concepts, Spanning Tree

Hands on Experience on implementation of L2 features like Port security, STP, VTP, SNMP, Syslog

Good Knowledge on DHCP, DNS concepts

Hands on required on Cisco VSS, stack wise Virtual, HSRP, Cisco STACK, Nexus VPC configuration and troubleshoot

Cisco product knowledge and hand on is mandatory

Cisco ASA/FTD – Good understanding

Hands on experience on dynamic routing concepts OSPF, BGP is added advantage

","hiringOrganization":{"@type":"Organization","name":"SHI | Locuz","sameAs":"https://www.locuz.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Telangana, Madhapur, India","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":36,"item":{"@type":"JobPosting","title":"HLD Agency Attorney L2","datePosted":"2025-09-17","description":"

Job Description

The New York City Department of Housing Preservation and Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

-\tWe maintain building and resident safety and health
-\tWe create opportunities for New Yorkers through housing affordability
-\tWe engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth. ________________________________________

Your Team:

The Office of Enforcement and Neighborhood Services (OENS) leads the agency’s effort to work closely with other HPD divisions and outside community partners to identify buildings in distress, assess and develop appropriate strategies to address those properties and work closely with responsible owners to develop a plan to improve conditions and return buildings to firm financial footing and physical health. OENS uses enforcement tools within its Division of Code Enforcement, Housing Litigation Division, Emergency Operations and Enhanced Enforcement, and the Division of Neighborhood Preservation to ensure compliance with legal and regulatory obligations.

The Office of Enforcement of Neighborhood Services is composed of seven divisions: Data Management & Technology (DMT), Division of Neighborhood Preservation (DNP), Administration & Internal Compliance (AIC), Housing Litigation Division (HLD), Division of Code Enforcement (DCE), Emergency Operations and Enhanced Enforcement Division (EOD) and Division of Emergency Housing Services (EHS).

Your Impact:

The Housing Litigation Division (HLD) initiates litigation against property owners in Housing Court to ensure compliance with housing standards contained in the New York City Housing Maintenance Code and New York State Multiple Dwelling Law. HLD seeks orders to correct violations, civil penalties, access warrants, 7-a Administrators and appears in tenant-initiated proceedings.

Your Role:

As an Agency Attorney L-2 for the Brooklyn Unit and under the direction of the Assistant Commissioner and/or Supervising Attorney in the Housing Litigation Division, the selected candidate's responsibilities will include, but not be limited to, the following:

Key responsibilities:

-\tServing as a Staff Attorney litigating cases on behalf of HPD’s Office of Enforcement and Neighborhood Services (OENS) to enforce the NYC Housing Maintenance Code and NYS Multiple Dwelling Law in the Housing Part of New York City Civil Court and on occasion in NYS Supreme Court;
-\tExecuting difficult and involved negotiations on behalf of the agency;
-\tResearching and preparing complex briefs, motions, legal opinions, affidavits, memoranda and other legal papers and arguing them before Housing Court;
-\tPreparing for and conducting trials, including but not limited to preparing witnesses and documentary evidence;
-\tAdvising on legal aspects of enforcement and administration of acts, rules, laws and regulations related to the enforcement of housing standards.

Note: This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and Local 237.

Preferred Skills:
-\tAdmission to the New York State Bar; and either “2” or “3” below.
-\tOne year of satisfactory United States legal experience subsequent to admission to any state bar; or
-\tSix months of satisfactory service as an agency Attorney Intern (30086).
-\tIncumbents must remain Members of the New York State Bar in good standing for the duration of this employment.
-\tKnowledge of NYC Housing Maintenance Code and NYS Multiple Dwelling Law.
-\tPossess excellent written and verbal communication skills as well as proficiency with PC software such as Microsoft Excel and Microsoft Word.
-\tKnowledge of the various HPD’s internal databases, including but not limited to: HLD’s Litigation Management System (LMS) and HPDINFO.

AGENCY ATTORNEY - 30087

Qualifications

1. Admission to the New York State Bar; and either \"2\" or \"3\" below.
2. One year of satisfactory United States legal experience subsequent to admission to any state bar; or
3. Six months of satisfactory service as an Agency Attorney Interne (30086).
Incumbents must remain Members of the New York State Bar in good standing for the duration of this employment.
In addition to meeting the minimum Qualification Requirements:
To be assigned to Assignment Level (AL) II, candidates must have one year of experience at Assignment Level I or two years of comparable legal experience subsequent to admission to the bar, in the areas of law related to the assignment. To be assigned to AL III candidates must have two years of experience in Assignment Levels I and/or II or three years of comparable legal experience subsequent to admission to the bar, in the areas of law related to the assignment.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

","hiringOrganization":{"@type":"Organization","name":"City of New York","sameAs":"https://www.nyc.gov"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York City, NY, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":37,"item":{"@type":"JobPosting","title":"HLD Agency Attorney L2","datePosted":"2025-09-17","description":"

Job Description

About the Agency:

The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

- We maintain building and resident safety and health

- We create opportunities for New Yorkers through housing affordability

- We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.

Your Team:

The Office of Enforcement and Neighborhood Services (OENS) leads the agency’s effort to work closely with other HPD divisions and outside community partners to identify buildings in distress, assess and develop appropriate strategies to address those properties and work closely with responsible owners to develop a plan to improve conditions and return buildings to firm financial footing and physical health. OENS uses enforcement tools within its Division of Code Enforcement, Housing Litigation Division, Emergency Operations and Enhanced Enforcement, and the Division of Neighborhood Preservation to ensure compliance with legal and regulatory obligations.

The Office of Enforcement and Neighborhood Services is composed of seven divisions: Data Management & Technology (DMT), Division of Neighborhood Preservation (DNP), Administration & Internal Compliance (AIC), Housing Litigation Division (HLD), Division of Code Enforcement (DCE), and Emergency Operations and Enhanced Enforcement Division (EOD) and Division of Emergency Housing Services (EHS).

Your Impact:

The Housing Litigation Division (HLD) initiates litigation against property owners in Housing Court to ensure compliance with housing standards contained in the New York City Housing Maintenance Code and New York State Multiple Dwelling Law. HLD seeks orders to correct violations, civil penalties, access warrants, 7-a Administrators and appears in tenant-initiated proceedings.

Your Role:

As an Agency Attorney L-2 for the Judgement Enforcement Unit and under the direction of the Assistant Commissioner and/or Supervising Attorney in the Housing Litigation Division, the selected candidate's responsibilities will include, but not be limited to, the following:

Key responsibilities:

- Serving as a Staff Attorney litigating cases on behalf of HPD’s Office of Enforcement and Neighborhood Services (OENS) to enforce the NYC Housing Maintenance Code and NYS Multiple Dwelling Law in the Housing Part of New York City Civil Court and on occasion in NYS Supreme Court, in the five boroughs of New York City.

- Enforcing and collecting money judgements obtained on behalf of the city using various devices pursuant to Article 52 of the New York CPLR.

- Executing difficult and involved negotiations on behalf of the agency.

- Researching and preparing complex briefs, motions, legal opinions, affidavits, memoranda and other legal papers and arguing them before Housing Court.

- Preparing for and conducting trials, including but not limited to preparing witnesses and documentary evidence.

- Advising on legal aspects of enforcement and administration of acts, rules, laws and regulations related to the enforcement of housing standards.

Preferred Skills:

- Admission to the New York State Bar; and either “2” or “3” below.

- One year of satisfactory United States legal experience subsequent to admission to any state bar; or

- Six months of satisfactory service as an agency Attorney Intern (30086).

- Incumbents must remain Members of the New York State Bar in good standing for the duration of this employment.

- Knowledge of NYC Housing Maintenance Code and NYS Multiple Dwelling Law.

- Possess excellent written and verbal communication skills as well as proficiency with PC software such as Microsoft Excel and Microsoft Word.

- Knowledge of the various HPD’s internal databases, including but not limited to: HLD’s Litigation Management System (LMS) and HPDINFO.

AGENCY ATTORNEY - 30087

Qualifications

Additional Information

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Job Description

About the Agency:

The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

-\tWe maintain building and resident safety and health
-\tWe create opportunities for New Yorkers through housing affordability
-\tWe engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.
Your Team:

The Office of Enforcement and Neighborhood Services (OENS) leads the agency’s effort to work closely with other HPD divisions and outside community partners to identify buildings in distress, assess and develop appropriate strategies to address those properties and work closely with responsible owners to develop a plan to improve conditions and return buildings to firm financial footing and physical health. OENS uses enforcement tools within its Division of Code Enforcement, Housing Litigation Division, Emergency Operations and Enhanced Enforcement, and the Division of Neighborhood Preservation to ensure compliance with legal and regulatory obligations.

The Office of Enforcement and Neighborhood Services is composed of six divisions: Data Management & Technology (DMT), Division of Neighborhood Preservation (DNP), Administration & Internal Compliance (AIC), Housing Litigation Division (HLD), Division of Code Enforcement (DCE), and Emergency Operations and Enhanced Enforcement Division (EOD).

Your Impact:

The Housing Litigation Division (HLD) initiates litigation against property owners in Housing Court to ensure compliance with housing standards contained in the New York City Housing Maintenance Code and New York State Multiple Dwelling Law. HLD seeks orders to correct violations, civil penalties, access warrants, 7-a Administrators and appears in tenant-initiated proceedings.

Your Role:

As an Agency Attorney L-2 for the Bronx Unit and under the direction of the Assistant Commissioner and/or Supervising Attorney in the Housing Litigation Division, the selected candidate's responsibilities will include, but not be limited to, the following:

Key responsibilities:

-\tServing as a Staff Attorney litigating cases on behalf of HPD’s Office of Enforcement and Neighborhood Services (OENS) to enforce the NYC Housing Maintenance Code and NYS Multiple Dwelling Law in the Housing Part of New York City Civil Court and on occasion in NYS Supreme Court;
-\tExecuting difficult and involved negotiations on behalf of the agency;
-\tResearching and preparing complex briefs, motions, legal opinions, affidavits, memoranda and other legal papers and arguing them before Housing Court;
-\tPreparing for and conducting trials, including but not limited to preparing witnesses and documentary evidence;
-\tAdvising on legal aspects of enforcement and administration of acts, rules, laws and regulations related to the enforcement of housing standards.

Preferred Skills:

-\tAdmission to the New York State Bar; and either “2” or “3” below.
-\tOne year of satisfactory United States legal experience subsequent to admission to any state bar; or
-\tSix months of satisfactory service as an agency Attorney Intern (30086).
-\tIncumbents must remain Members of the New York State Bar in good standing for the duration of this employment.
-\tKnowledge of NYC Housing Maintenance Code and NYS Multiple Dwelling Law.
-\tPossess excellent written and verbal communication skills as well as proficiency with PC software such as Microsoft Excel and Microsoft Word.
-\tKnowledge of the various HPD’s internal databases, including but not limited to: HLD’s Litigation Management System (LMS) and HPDINFO

AGENCY ATTORNEY - 30087

Qualifications

Additional Information

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Welcome to Cascades!

At Cascades, Sustainable Development means Respecting the True Nature of our 10,000 talents. We put you first:

Flex and connected mode

Profit sharing plan

Telemedicine, Group insurance and pension plan with company contributions

Accessible gym space or annual flexible reimbursement program

Employee assistance program (because we care about the physical and mental health of our people)

Salary range for Reliability Lead between $90k and $110k USD annually

\n\n

At our facility in Ashland, VA, you can develop your full potential, sustainably, by applying your expertise within the Packaging team as the Reliability Lead:

Define standard processes and tools to handle defects and ensure proper execution to improve equipment reliability and performance
Lead Breakdown Elimination efforts through structured problem-solving
Partner with operators to ensure defects are resolved and breakdowns are prevented
Determine and prioritize planned maintenance needs, scheduling accordingly
Share best practices across Reliability Leads to foster continuous improvement
Maintain strong communication with the maintenance department to align priorities
Continuously improve maintenance processes including Defect Handling and Breakdown Elimination
Reduce negative impacts on machine reliability through proactive strategies
Support Continuous Improvement and Reliability Management Pillars
Bring out the best in yourself!
Every day, our colleagues choose to respect their true nature by contributing with passion to our mission.

\n\n

You too, put forward your strengths:

Passion for leading and collaborating with teams to achieve goals
Expertise in maintenance processes within a manufacturing environment
Experience in mechanical or design engineering—paper mill experience is ideal
Strong critical thinking and analytical skills for fast-paced problem solving
Ability to navigate complex situations with creativity and structure
Excellent organizational and prioritization abilities
Familiarity with Lean Production System principles
Strong interpersonal and communication skills
Bachelor’s degree in industrial technology, chemical engineering, or a related field (or equivalent combination of education and experience)
Experience in the paper industry highly desirable, especially with pulping equipment and processes
Minimum 3 years’ experience in maintenance, reliability, or engineering in a fast-paced manufacturing setting

\n\n

We look forward to meeting you!

About Cascades
Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner.
To be part of Cascades is to reveal the full potential of materials, people and ideas. We are a source of possibilities since 1964. Cascades has been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery. Join 10,000 talents working in a network in almost 70 operating units located in North America.

","hiringOrganization":{"@type":"Organization","name":"Cascades","sameAs":"https://www.cascades.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"ASHLAND, VA, US, 23005","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":40,"item":{"@type":"JobPosting","title":"Engineering-L2-Bengaluru-Associate-Security Engineering","datePosted":"2025-09-17","description":"

Business Unit Overview

Led by the Chief Information Security Officer (CISO), Technology Risk secures Goldman Sachs against hackers and other cyber threats. We are responsible for detecting and preventing attempted cyber intrusions against the firm, helping the firm develop more secure applications and infrastructure, developing software in support of our efforts, measuring cybersecurity risk, and designing and driving implementation of cybersecurity controls. The team has global presence across the Americas, APAC, India and EMEA. Within Technology Risk, the Global Cyber Intelligence Defense team manages the lifecycle of EDR agents within GS technologies, including deploying EDR agents, configuring detection and prevention policies, and operational monitoring. We are a team of security, software and product engineers that allow the firm to respond appropriately to cyber security risks using detection, design and development.

Role

In this role, you will join firm’s global Endpoint security team to develop, architect and deploy on premise and cloud solutions for Endpoint security. This role requires ensuring all endpoint devices across the firm are secure and compliant with cyber security policies

We are looking for an Endpoint security Engineer with strong hands-on experience in Python scripting, CI/CD pipelines, endpoint security. The ideal candidate must have expertise in implementing Prisma runtime Defender, Microsoft Defender for endpoint, Crowdstrike, Carbon Black response and Bit9.

Job Responsibilities:

Deploy and configure Microsoft Defender for Endpoint across windows and macOS devices.
Manage large scale rollout and policy tuning of Crowdstrike Falcon sensors across endpoints and cloud workloads.
Implement and maintain Prisma cloud runtime defender for container security within cloud native environments
Administer Carbon black response agents, including sensor health checks, group assignments, and policy updates.
Configure and enforce application control polices using Bit9, including whitelisting, exception handling and agent deployment.
Automate agent deployment and health monitoring through PowerShell, Python, or CI/CD pipelines.
Integrate endpoint security tools with SIEM and monitoring platforms using native APIs and custom connectors.
Develop and maintain dashboards and reports to track agent coverage, deployment success rates, and policy compliance.
Troubleshoot installation issues and coordinate with infrastructure teams to ensure proper agent functionality across all environments.
Maintain documentation, SOPs, and automated workflows for consistent deployment and administration of all endpoint security tools.
Implement and manage security controls within AWS environments.

Basic Qualifications:

Minimum 2-4 years of strong hands-on experience with endpoint security tools such as MDE, CrowdStrike, Prisma Defender, CBR, and Bit9.
Deploy, monitor, and manage EDR tools which includes agent upgrades, performance testing and certification of new agents.
Provide technical support, including monitoring, reporting, tool administration, and documentation.
Experience with Git, CI/CD pipelines, manage resource deployment using Terraform and AWS CDK.
Deep understanding of container security (ECS, EKS, GKE) and Kubernetes security best practices.
Work experience on any major public clouds such as AWS, GCP and Azure.
Hands on experience and knowledge on major Linux OS distribution are must.
Python and Bash scripting skills for automation and integration is desirable. Knowing Typescript is an added advantage.
Strong analytical skills to identify, prioritize, and remediate security risks.
Identify, integrate, monitor and improve infosec controls/tools by understanding business processes.
Strong English verbal and written communication skills
Strong presentation skills
Strong sense of ownership and driven to manage tasks to completion

About Goldman Sachs

The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.

","hiringOrganization":{"@type":"Organization","name":"Goldman Sachs","sameAs":"https://www.goldmansachs.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bengaluru, Karnataka, India","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":41,"item":{"@type":"JobPosting","title":"Lead Engineer - L2 support","datePosted":"2025-09-17","description":"

Harman’S Engineers And Designers Are Creative, Purposeful And Agile. As Part Of This Team, You’Ll Combine Your Technical Expertise With Innovative Ideas To Help Drive Cutting-Edge Solutions In The Car, Enterprise And Connected Ecosystem. Every Day, You Will Push The Boundaries Of Creative Design, And Harman Is Committed To Providing You With The Opportunities, Innovative Technologies And Resources To Build A Successful Career.

A Career At Harman

As A Technology Leader That Is Rapidly On The Move, Harman Is Filled With People Who Are Focused On Making Life Better. Innovation, Inclusivity And Teamwork Are A Part Of Our Dna. When You Add That To The Challenges We Take On And Solve Together, You’Ll Discover That At Harman You Can Grow, Make A Difference And Be Proud Of The Work You Do Everyday.

Introduction: A Career at HARMAN Technology Services (HTS)
We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN HTS, you solve challenges by creating innovative solutions.
Combine the physical and digital, making technology a more dynamic force to solve challenges and serve humanity’s needs
Work at the convergence of cross channel UX, cloud, insightful data, IoT and mobility
Empower companies to create new digital business models, enter new markets, and improve customer experiences

What You Will Do

Setup and configuration management of ELK & Datadog. Maintenance of the same and take care of any incident report for the ELK & Datadog application & services.
Monitor, troubleshoot, and resolve incidents related to Azure infrastructure, Linux servers, Kubernetes clusters, Kafka, and PostgreSQL databases.
Perform root cause analysis (RCA) and provide long-term solutions for recurring issues.
Work with ticketing tools like JIRA and VFIRE platforms to track and manage incidents, service requests, and change requests.
Support deployment activities, configuration management, and system updates in a production environment.
Collaborate with cross-functional teams, including DevOps, developers, and network engineers, to ensure system stability and performance.
Automate routine operational tasks and improve system monitoring and alerting mechanisms.
Follow ITIL best practices for incident, problem, and change management.

What You Need:

Must Have: Experience in ELK, Datadog, Azure, Linux (RedHat/Ubuntu), Kubernetes, Kafka, and PostgreSQL.
Hands-on experience in:
Strong experience with ticketing tools like JIRA, VFIRE (or any SLA based incident handling tool) for incident and change management.
Familiarity with Agile and DevOps practices, CI/CD pipelines, and security compliance.
Excellent problem-solving, communication, and collaboration skills.
Managing and troubleshooting of ELK & Datadog systems.
Managing and troubleshooting Azure-based infrastructure and services.
Linux system administration, shell scripting, and automation (preferably python).
Kubernetes cluster management, deployments, and troubleshooting.
Kafka message queues, monitoring, and performance tuning.
PostgreSQL database administration, query optimization, and backup/restoration processes.

What Is Nice To Have:

Experience in Prometheus, Grafana, or ELK Stack.
Exposure to cloud security tools and monitoring solutions.
Telecom domain knowledge with an understanding of network protocols.
Experience in Nokia Mediation.

What We Offer

Access to employee discounts on world class HARMAN/Samsung products (JBL, Harman Kardon, AKG etc.)
Professional development opportunities through HARMAN University’s business and leadership academies.
An inclusive and diverse work environment that fosters and encourages professional and personal development.

You Belong Here

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

","hiringOrganization":{"@type":"Organization","name":"HARMAN International","sameAs":"https://www.harman.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"IN Bangalore EOIZ Indust Area Campus HCS, India","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":42,"item":{"@type":"JobPosting","title":"A&P Engine Mechanic L2 - Weekend Shift (Onsite)","datePosted":"2025-09-17","description":"

Date Posted:

2025-07-28

Country:

United States of America

Location:

PW103: Midland GA 8801 Macon Road , Midland, GA, 31820 USA

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of “U.S. Person” go here. https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62

Security Clearance:

None/Not Required

Pratt & Whitney is working to once again transform the future of flight – designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious!

Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

This is a Weekend position: Friday – Sunday 6:30am – 7pm

Job Summary: Work as Operations Mechanic supporting Columbus Engine Center (CEC) or Military Engine Center of Excellence (MECoE) by performing routine checks and repairs in accordance with published work instructions and approved technical data.

What You Will Do:

Utilize common hand tools as well as a wide variety of tooling and fixtures to perform disassembly/assembly of engines, engine modules and components
Ensure all phases of assembly/disassembly, as specified by work instructions, comply with required self-inspection or peer inspection of critical processes ensuring adherence to quality standards.
Monitor and ensure processes meet Safety, Quality and Delivery objectives.

Qualifications You Must Have:

HS Diploma or GED equivalent
2+ years’ aviation engine experience OR completion of technical program (i.e., ASE certification), Intern program; and/or have experience in engine replacement, diesel repair, military vehicle repair, etc.)
Basic understanding of Disassembly, Assembly, Test (DAT).

Qualifications We Value:

Airframe & Powerplant (A&P) License OR Powerplant (P) Certificate
Basic understanding of continuous improvement principles such as Lean Six Sigma or RTX's CORE Operating System
Engine overhaul and repair experience, GTF and/or F117, PW2000, in one or more of the following disciplines: Disassembly, Inspection, Assembly, Turbine Engine Test Operations
Proficiency in Microsoft Office and SAP

What We Offer:

Medical, dental, vision and life insurance
Short-term disability, long-term disability and parental leave
401(k) match
Flexible spending accounts
Employee assistance program
Employee Scholar Program (No waiting period!)
Paid time off including: 3 weeks of vacation, 5 personal sick days, 3 unpaid days for unique situations at supervisor discretion, and 12 paid government holidays throughout the year.

What is my role type?

In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

Learn More & Apply Now!

Pratt & Whitney Columbus, GA is a FAA regulated facility and as such under the U.S. Departments of Transportation’s Federal Aviation Administration (FAA). This position is considered safety sensitive in accordance with FAA Guidelines. Candidate will be subject to drug and alcohol testing as a pre-employment contingency and also subject to ongoing random testing as an employee per FAA’s regulation 14 CFR part 120, as well as 49 CFR part 40.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy And Terms:

Click on this link to read the Policy and Terms

","hiringOrganization":{"@type":"Organization","name":"RTX","sameAs":"https://www.rtx.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"PW103: Midland GA 8801 Macon Road , Midland, GA, 31820 USA, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":43,"item":{"@type":"JobPosting","title":"Platform Support Engineer (L2)","datePosted":"2025-09-17","description":"

Your day at NTT DATA
The role of Platform Support Engineer (L2) is a developing subject matter expert who exercises excellent customer service skills along with the ability to apply technical knowledge to support processes such as Request, Incident, Problem, Change, Event, Configuration, Asset, Service Catalogue, Knowledge, and Service Portal, as well as custom scoped applications that deliver enterprise-wide business processes to NTT customers.

Key responsibilities:

Provides support to users/administrators of the company platform.
Supports and contributes to the growth of best practices for delivery of support services.
Ensures understanding of the platform, Cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations.
Acts as a customer advocate, prioritizing and managing assigned incidents and escalations in queue.
Engages with the cross functional teams like operations and engineering to build, drive and improve tools and processes for quicker issue resolution.
Performs any other related task as required.

To thrive in this role, you need to have:

Developing knowledge of the components in cloud/web applications.
Demonstrated ability to troubleshoot the difficult technical issues.
Demonstrated exposure to network monitoring connectors such as SCOM, Solarwinds etc.
Developing understanding of SNMP traps and MIBs/OIDs.
Developing understanding and ability to modify basic XML, JSON, Regular Expressions (RegEx).
Developing understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST.
Developing understanding of object-oriented programming skills (Java strongly preferred).
Good understanding of database concepts.
Developing understanding of ITSM, CMDB and ITIL business process.
Proficient with analyzing log files and standard debugging concept.
Experience providing web development support is highly desirable.
Familiarity with tools and practices of the trade such as incident management, knowledgebase, defect and escalation management.
Excellent communication skills (verbal and written).

Academic qualifications and certifications:

Bachelor’s degree or equivalent in Information Technology or Computer Science or related field.
Relevant ITIL certification.

Required experience:

Moderate level experience providing customer facing technical support.
Moderate level experience working with the ServiceNow platform (ITSM, ITOM, CSM and FSM).
Moderate level experience providing SaaS support is desirable.

Workplace Type:

Hybrid Working

Third parties fraudulently posing as NTT DATA recruiters

","hiringOrganization":{"@type":"Organization","name":"NTT DATA","sameAs":"https://hello.global.ntt/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"hyderabad, India","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":44,"item":{"@type":"JobPosting","title":"Software Engineer I (L2)","datePosted":"2025-09-16","description":"

What Is Teachable?

Teachable is trusted by creator-educators around the world to grow their impact and income. From online courses and communities to memberships and downloads, Teachable's digital learning products help creator-educators drive meaningful connection and sustainable revenue. With industry-best ecommerce tools, easily toggled on directly within the platform, creators can confidently maximize their earnings, while getting paid directly by their audience. Teachable's unmatched focus on the student learning experience also ensures creators can make a positive and influential impact on their communities—entirely on their own terms. Today, tens of thousands of creator-educators use Teachable to share their knowledge, reaching millions of students around the world. To learn more, visit teachable.com.

Are you ready to join a dynamic, cross-cultural team at an exciting turning point in our company’s journey? Now part of the global Hotmart Company portfolio, whose platforms have helped creators earn more than $10 billion, Teachable continues to take the creator economy by storm as a true industry leader. Together, Teachable and Hotmart are delivering market-leading products that prioritize creator control and flexibility, alongside meaningful partnership and support from our team. If you have big ideas, relish the chance to challenge convention, and deeply believe in the power of creators to shape the future, we want you on our team!

What is the role?

We’re looking to bring on a Software Engineer I with full-stack experience who is curious, action-oriented with a growth mindset to join our engineering team. You will be responsible for writing, testing, and deploying code across the stack. Breaking down epics into smaller user stories and tasks. Participating in team sprint rituals (stand-up, planning, refinement, retro). On our teams, everyone has the opportunity to share ideas, bring new solutions, and discuss them with other well-experienced engineers. We expect all team members to contribute to our collaborative team culture.

This will be on our growth team to drive retention, monetization, and revenue growth - ensuring our creators not only engage with our product but see lasting value. Our growth team focuses on experimentation and learning quickly.

You will work on a pod with 4-6 engineers with an Engineering Manager, Product Manager and Product Designer. You will report to the Engineering Manager.

We are hiring talented engineers in the New York City area.

This position requires 1-2 days hybrid in our NYC office.

\n\n

In This Role, You'Ll:

Write secure, efficient, and high-quality code that adheres to best practices, such as encryption of sensitive data and input validation.
Develop scalable and reusable code that promotes efficient development, such as creating reusable libraries and components.
Identify areas for improvement in the codebase and take ownership of small-to-medium-sized systems, such as fixing bugs and optimizing performance.
Quickly understand documentation and utilize testing techniques, such as unit testing, integration testing, and stress testing, to ensure high-quality code.
Communicate effectively with team members and stakeholders, such as providing regular status updates and actively seeking feedback.
Adapt to roadblocks and proactively resolve issues, such as debugging and troubleshooting.
Align work with customer value by using feedback to prioritize features.
Balance priorities and seek guidance when needed to make informed decisions.

\n\n

What You’Ll Bring:

1-2 years of hands-on full-stack experience building production web applications in an agile, startup environment.
Proficiency in Ruby on Rails, Go, or any backend languages
Proficiency in JavaScript, React, and CSS. Bonus points for TypeScript and NextJS.
Familiarity or willingness to work in a full stack capacity.
An appreciation for iteration, performance measurement, and optimization.
A passion for solving complex technical problems in both new and legacy codebases.
A mindset of leaving the codebase better than how you found it.
Experience collaborating with multiple team members with varying experience levels to design and implement technical projects.
Ability to work and problem-solve independently.
A humble, collaborative, customer-focused, and highly curious approach to problem-solving.
Who upholds Teachable Product Engineering values, including working as part of a diverse team:\n\n
Team oriented
Trust
Bias for action
Continuous improvement
Quick iteration
Solve customer problems
Outcome oriented

Nice To Have:

Growth engineering experience

\n\n

Additional Details

At Teachable, we are committed to providing fair and competitive pay (using market data to inform our pay bands), rewarding high performance, and ensuring all employees have the opportunity and ability to impact Teachable’s overall company value. Base salaries will be reviewed at regular intervals throughout the year, typically following performance review cycles currently conducted annually or in conjunction with a promotion.

This role is open to candidates who can work hybrid in our NYC office 1-2 days a week.
Applicants must be currently authorized to work in the United States on a full-time basis.
For this role, the base salary range is $72,000 to 90,000. A salary offer will be determined by a number of factors including experience, skill level, education, internal pay equity, and other relevant business considerations. We review all teammate pay and compensation programs regularly to ensure competitive and fair pay.

\nWhile Teachable maintains our NY office for local employees to use, we operate as a remote-first culture in order to give our employees added flexibility. In order to maintain connection and create a community beyond the screen, Teachable holds in-person events throughout the year, where employees and teams can come together for bonding, strategic alignment, goal-setting, and celebrations!\n \n\n \nTeachable encourages individuals from a broad diversity of backgrounds to apply for positions. We are an equal opportunity employer, meaning we're committed to a fair and consistent interview process. Please tell us in your application if you require an accommodation to apply for a job or to perform your job.","hiringOrganization":{"@type":"Organization","name":"Teachable","sameAs":"https://www.teachable.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hybrid - New York City","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":45,"item":{"@type":"JobPosting","title":"Software Engineer - Frontend (L2)","datePosted":"2025-09-16","description":"

Who We Are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See Yourself At Twilio

Join the team as Twilio’s next Software Engineer(L2).

About The Job

This position is needed to help build IAM (Identity and Access Management) products and features our customers will love being part of our amazing IAM Team in Bangalore, India. Our mission is to provide a mission-critical authentication and authorization platform that unlocks secure product experiences that customers love.

Responsibilities

In This Role, You’Ll:

Design, develop, and implement high-quality applications.
Collaborate with cross-functional teams to define, design, and ship new features.
Participate in code reviews to ensure code quality and adherence to coding standards.
Troubleshoot and debug issues to ensure smooth application performance.
Own and operate, high-scale cloud based systems and services.
Document technical specifications and procedures.
Manage your work through the use of Github, Jira, and our build/deploy systems.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

Bachelor's degree in a computer science related field as a minimum requirement
3+ years of proven experience as a Software developer/Frontend developer, with a strong understanding of react, typescript and general frontend ecosystem
Solid experience with HTML, CSS & object oriented JS Strong experience with graphQLPassion for JavaScript and Web as a platform, reusability and componentization
Experience in debugging problems across systems/repositories and designing solutions that span the whole stack
Experience with modern testing frameworks (e.g., Jest, Cypress, Mocha, Chai).
Strong communication and collaboration skills
Knowledge of openAPI spec, API integration and RESTful API concepts
Exposure to front-end build tools
Understanding of responsive design principles and cross-browser compatibility
Experience troubleshooting complex production issues
Love to make an impact and thrive in small, collaborative, energetic teams

Desired:

Experience working with Agile/Scrum methodologies.
Familiarity with version control systems such as Git.
Awareness of accessibility and SEO best practices
Experience with CSS pre-processors like SASS or LESS
Familiarity with tools like Figma for design collaboration
Familiarity with cloud platforms, preferably AWS
Knowledge of containerization technologies such as Docker and Kubernetes.

Location

This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi).

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

","hiringOrganization":{"@type":"Organization","name":"Twilio","sameAs":"https://www.twilio.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote - India","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":46,"item":{"@type":"JobPosting","title":"Desktop Support Technician L2 US","datePosted":"2025-09-16","description":"Job Title: Desktop Support Technician
Job Type: Full-Time

We are seeking a skilled Desktop Support Technician to join our team and provide top-notch hardware and software support to employees and new hires across multiple locations. This individual will play a key role in maintaining and managing IT assets, providing end-user support, and ensuring smooth IT operations. The ideal candidate is highly organized, adaptable, customer-focused, and thrives in a fast-paced, dynamic environment.

Key Responsibilities:

Provide onsite and remote support for Windows and Apple laptops/desktops (IMAC – Installations, Moves, Additions, and Changes)
Troubleshoot and resolve issues on Windows, macOS, and mobile devices
Manage hardware refreshes, warranty repairs, and equipment redeployment
Handle printer installation, configuration, and break/fix support
Oversee inventory, asset tagging, and depot operations
Coordinate equipment shipments, returns, and asset reclaim
Support executive/VIP users and perform AV system health checks
Provide walk-up support and assist with onboarding new hires
Maintain asset management systems and provide weekly inventory/outflow reports
Collaborate with external vendors for hardware repairs and field dispatch
Ensure all service requests and incidents are tracked and resolved in a timely manner
Maintain compliance with internal standards and policies

Requirements

3–5 years of experience in IT support roles
Proficiency with Windows 10, macOS, and Microsoft Office Suite
Imaging and deploying Windows OS
Understanding of basic networking concepts (TCP/IP, Ethernet, Windows Networking)
Experience supporting networked printers and AV systems
Familiarity with asset management and inventory tracking
Outstanding customer service and interpersonal communication skills
Strong organizational and multitasking abilities
Ability to lift and move equipment up to 50 lbs
Must have a valid driver’s license and access to a personal vehicle

Preferred Qualifications:

Experience in automotive manufacturing industry preferred
MCP and/or A+ Certifications
Experience in a help desk or call center environment
Skilled in spreadsheet and reporting tools
Strong written documentation and reporting abilities
Experience supporting executive-level users

Benefits

Why Join Us?
This is a hands-on role in a collaborative environment where your contributions directly impact user satisfaction and operational success. You'll work with a diverse team and have the opportunity to expand your technical knowledge while supporting a variety of technologies and users.

","hiringOrganization":{"@type":"Organization","name":"Excis Compliance","sameAs":"https://www.excis.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Boston, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":47,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-09-16","description":"

At Apiture, our mission is to empower financial institutions to know and serve their clients with the care of a traditional community institution at the scale, speed, and efficiency required in today’s digital world. With hundreds of clients throughout the U.S., we deliver comprehensive online and mobile solutions that support banks and credit unions, ranging from small community financial institutions to new, innovative direct banks.

Summary:
The Customer Support Representative (CS Rep) reports to the Director of Customer Support and is directly responsible for the support of financial institutions utilizing the Apiture software. The CS Rep will be made aware of issues through calls, tickets and emails, and will be responsible for diagnosing production level issues, spotting trends and working with internal staff and vendors to get resolution for the customer. The CS Rep will also help to serve as a mouthpiece for users and customers, aiding the Product team in determining how best the system can be made more user-friendly.

Shift: 11am-8pm EST, Monday thru Friday

Location (Wilmington, NC, Remote):
We are based in Wilmington, NC, but will consider remote candidates in our preferred time zones of CST/EST.

\n\n

Responsibilities:

Handle calls from financial institutions in a friendly, resolution-oriented manner.
Work help desk tickets by responding quickly, prioritizing issues, developing and employing work arounds to immediately solve user problems and communicating resolution to affected users.
Spot trends among tickets in order to identify the root cause of issues.
Work with the Product, QA and Development teams to ensure larger, underlying issues are addressed in a timeliness corresponding to their priority level.
Work with the Product team to help inform future enhancements—conveying what customers have said would improve the product, as well as an idea of priority for these enhancements.
Ensure compliance with Apiture policies, standards and procedures.
Other functions as necessary.

\n\n

Requirements:

Bachelors degree preferred or commensurate industry experience
Experienced with working with customers in a technical/software support capacity necessary
Ability to work in a fast paced environment where constant prioritization is essential.
Strong written and verbal communication skills.

\n\n\n","hiringOrganization":{"@type":"Organization","name":"Apiture","sameAs":"https://www.apiture.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Wilmington, NC / Remote","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":48,"item":{"@type":"JobPosting","title":"Cyber Defence and Resilience – Senior Consultant - L2/L3 SOC Analyst","datePosted":"2025-09-16","description":"

Company Description

At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek.

Harnessing the talent of 450,000+ people located across more than 150 countries and territories, our size and scale puts us in a unique position to help change the world for the better—by bringing together the services we provide, the societal investments we make, and the collaborations we advance through our ecosystems.

Job Description

Want to help us create a secure cyber environment?

Who We Are:

Cyber is home to our team of Cybersecurity specialists, an environment created with an innovation culture, made up of more than 1,700 professionals that help organisations to make intelligent decisions, in order to prevent and manage business and operational risks, along with those existing in technological, financial, and non-financial processes.

Are you up for it?
The Cyber Operate team wants to meet you!
What impact will you make?

You will be dedicated to one of our MSSP clients where you will help our client identify, analyse and respond to security incidents as well as recommend countermeasures to mitigate threats. Your knowledge and expertise will help improve their security posture and ensure that the organisation is protected from potential threats and vulnerabilities.

Qualifications

Job Requirements

3 years + experience as a SOC analyst (Level 2 or Level 3 position)
Experience in Cyber Incident Response and incident handling
Good communication skills, ability to collaborate with other teams,
Knowledge of attack techniques and cyber threats.
Knowledge of Operating Systems and Networks.
Strong understanding of security technologies and trends.
Experience working with ticketing systems.
Ability to create effective reports and presentations.
Experience working with QRADAR
Experience working with Microsoft Defender products
Experience in conducting advanced incident investigations and analyse security alerts.
Problem solving and critical thinking.

Minimum Qualifications

Tertiary qualification in a technical field (such as electronics, computer science, information technology or related fields)
Extended exposure to Cyber concepts (more than 4 years), using common technologies (i.e., SIEM, EDR, etc.) to perform advanced investigations of triggered security incidents, reporting those based on findings and provide the required recommendations to mitigate them.

What You Offer

You are passionate about Cybersecurity!
Have previous Cybersecurity experience and Blue teaming.
Relevant Cybersecurity/IT certifications (i.e., compTIA+, CySA+, OSCP, CHFI, CISSP, GCIA).
Certifications/specialised training provided by Cybersecurity vendors for their Cybersecurity products (i.e., SIEM, EDR, etc.)

Additional Information

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.

Join us. Shape the future. Win big.

Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

Be careful of Recruitment Scams: Fraudsters or employment scammers often pose as legitimate recruiters, employers, recruitment consultants or job placement firms, advertising false job opportunities through email, text messages and WhatsApp messages. They aim to cheat jobseekers out of money or to steal personal information.

To help you look out for potential recruitment scams, here are some Red Flags:

Upfront Payment Requests: Deloitte will never ask for any upfront payment for background checks, job training, or supplies.
Requests for Personal Information: Be wary if you are asked for sensitive personal information, especially early in the recruitment process and without a clear need for it. Fraudulent links or contractual documents may require the provision of sensitive personal data or copy documents (e.g., government issued numbers or identity documents, passports or passport numbers, bank account statements or numbers, parent’s data) that may be used for identity fraud. Do not provide or send any of these documents or data. Please note we will never ask for photographs at any stage of the recruitment process.
Unprofessional Communication: Scammers may communicate in an unprofessional manner. Their messages may be filled with poor grammar and spelling errors. The look and feel may not be consistent with the Deloitte corporate brand.

If you're unsure, make direct contact with Deloitte using our official contact details. Be careful not to use any contact details provided in the suspicious job advertisement or email.

","hiringOrganization":{"@type":"Organization","name":"Deloitte","sameAs":"https://www.deloitte.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"uMhlanga, KZN, South Africa","addressCountry":"South Africa","addressRegion":"Africa"}}}},{"@type":"ListItem","position":49,"item":{"@type":"JobPosting","title":"Customer Support Representative (Dutch & English Fluency Required)","datePosted":"2025-09-16","description":"At TreviPay, we help clients grow by streamlining B2B payments through a combination of innovative technology, service expertise, and working capital to improve their customer’s experience and free up funding for growth. We facilitate $6 billion in transactions per year in 18 currencies for customers in more than 27 countries. We specialize in payment and credit management for B2B companies across the globe, setting the stage for the future of omni-channel B2B payments by extending terms, handling invoicing and managing collections. We take care of our clients by taking care of their customers Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.
Fluent in Dutch (any additional European languages a plus) and have good written and oral English language skills.
Duties and Responsibilitieso Display high productivity, program knowledge, expertise, sound decision-making, and proven ability to function autonomously.o Provide primary support and solutions for customer inquiries through phone and email communications for internal and external customers.o Provides complete resolution to customer inquiries and provides appropriate solutions for long-term customer satisfactiono Delivers engaging customer interactions through various communication channels.o Escalates involved or complex situations quickly and accurately to other team members, departments, or leadershipo Solid understanding of one or more programs based on team alignment.o Proactively identify process enhancements that will improve department results and efficiencies.o Function as a change leader by embracing changeo Flexible with tasks and hours to meet the department's and customers' needs.o Supports TreviPay policies/procedures.o Perform other duties as assigned by leadership.
Qualificationso Fluent in Dutch and have good written and oral English language skills.o Ability to meet deadlines and adhere to SOP Policieso Proven ability to assess, prioritize, and balance daily workload while using personal judgment with sound decision-making skillso Good written and verbal communication skillso Positive attendance, dependability, and reliabilityo Proficient knowledge of Windows applications, including Outlook, Word, and Excelo Proficient use of Saleforce/ Service Cloudo Attention to detailo 1-2 Years of Experienceo High School / College PreferredWhy you will love working at TreviPay· Competitive salary· NS Business Card· 26 vacation days annually at full-time employment· Pension plan with Nationale nederlanden· Casual environment and dress· Employee referral program· Professional, Innovative and highly collaborative team· Hybrid work· Competitive bonus scheme· Days off for volunteer work· Fun activities and company outings · Fruit at work At TreviPay we believe:· in saying yes to unique and challenging requirements· empowered team members are creative team members· our products make the customer’s day just a little bit better· work/life balance makes us all more effective","hiringOrganization":{"@type":"Organization","name":"TreviPay","sameAs":"https://www.trevipay.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Rijswijk, Netherlands","addressCountry":"The Netherlands","addressRegion":"Europe"}}}},{"@type":"ListItem","position":50,"item":{"@type":"JobPosting","title":"Engineering-L2-Hyderabad-Vice President-Software Engineering","datePosted":"2025-09-16","description":"

Senior Site Reliability Engineer (SRE) Job Description (12+ Years Experience)

Short Description for Internal Candidates

The Senior Site Reliability Engineer (SRE) will serve as a technical leader and subject matter expert, responsible for defining, implementing, and optimizing the reliability, performance, and scalability of our most critical, large-scale distributed systems. This role requires a blend of deep technical expertise, strategic thinking, and the ability to mentor and guide other engineers, fostering a culture of operational excellence and continuous improvement across the engineering organization.

\n\n\n\n\nABOUT GOLDMAN SACHS\n\n\n
\n At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. \n \n\n \n \n\n We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. \n \n

We are seeking highly skilled Senior C++ Developers with 8 to 10 years of experience to take ownership of critical aspects of the software Software Development Life Cycle (SDLC). The ideal candidates will have a strong background in C++ programming, experience mentoring junior developers, and a proactive approach to software upgrades and product enhancements. This role requires technical leadership, collaboration with cross-functional teams, and a deep understanding of system architecture and performance optimization.

\n\n\n\n

Key Responsibilities:

Strategic Reliability Leadership: Lead the development and execution of SRE strategies, best practices, and roadmaps to enhance system reliability, availability, scalability, and efficiency across multiple domains or the entire platform.
Architectural Guidance & Design: Provide expert guidance and hands-on contributions in designing, building, and maintaining robust, fault-tolerant, and highly available architectures for distributed systems, including microservices and orchestrators. This includes influencing product and service roadmaps to ensure reliability is a first-class feature.
Advanced Monitoring & Observability: Architect and implement sophisticated monitoring, alerting, and logging systems to provide deep insights into system health, performance, and user experience. Define and track Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs) to drive continuous improvement and manage expectations.
Complex Incident Management & Resolution: Act as a primary point of contact and lead the response for major incidents, performing deep root cause analyses, and implementing strategic improvements to prevent recurrence. Drive a culture of blameless post-mortems and learning.
Advanced Automation & Toil Reduction: Champion and lead the development of advanced automation tools and frameworks to eliminate toil, streamline operational tasks, and improve overall system efficiency, including deployment, configuration management, and incident response.
Performance Engineering & Capacity Planning: Proactively identify and mitigate potential system risks, leading efforts in performance optimization, capacity planning, and efficiency improvements for large-scale production environments.
CI/CD & Release Excellence: Drive the evolution of Continuous Integration/Continuous Deployment (CI/CD) pipelines and release management processes, ensuring safe, efficient, and reliable software delivery at scale.
Mentorship & Technical Leadership: Mentor and guide junior and mid-level SREs and other engineering teams, fostering a culture of knowledge sharing, technical growth, and operational maturity. Provide expert advice on technical and business-related issues.
Cross-functional Collaboration: Collaborate extensively with development, product, security, and infrastructure teams to embed reliability practices throughout the software development lifecycle and ensure alignment with organizational goals.
Technology Evaluation & Adoption: Continuously evaluate emerging tools, technologies, and industry best practices, making recommendations and leading their adoption to enhance operational efficiency and reliability.

Qualifications:

Experience: 12+ years of progressive experience in Site Reliability Engineering, Production Engineering, Software Development, or related roles with a strong focus on large-scale distributed production systems.
Technical Leadership: Demonstrated ability to lead technical initiatives, influence architectural decisions, and drive significant improvements in system reliability and performance.
Programming Mastery: Expert-level proficiency in multiple programming languages, such as Python, Go, Java, Ruby, or Bash, with a strong emphasis on writing high-quality, maintainable code for automation and tooling.
Operating Systems: Deep expertise in Linux/Unix operating systems and systems engineering.
Cloud Platforms: Extensive hands-on experience with major cloud providers (e.g., AWS, GCP, Azure) and designing cloud-native solutions.
Containerization & Orchestration: Mastery of container technologies (e.g., Docker) and advanced orchestration tools (e.g., Kubernetes), including designing and managing large-scale Kubernetes deployments.
CI/CD & IaC: Proven experience with advanced CI/CD tools (e.g., Jenkins, GitLab CI, GitHub Actions) and Infrastructure as Code (IaC) principles and tools (e.g., Terraform, Ansible).
Monitoring & Observability Stack: Expertise in designing and implementing comprehensive monitoring, logging, and alerting solutions using tools like Prometheus, Grafana, Datadog, ELK Stack, Splunk, or similar.
Distributed Systems: In-depth understanding and experience with the design, development, and operation of complex distributed systems.
Networking: Advanced knowledge of networking concepts (TCP/IP, DNS, load balancing) and network observability.
Databases: Strong understanding of various database technologies (SQL and NoSQL) and data platforms, especially in a high-performance, high-availability context.
Problem-Solving: Exceptional analytical, problem-solving, and debugging skills for complex, multi-layered systems.
Communication: Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to diverse audiences, including executive leadership.
Interpersonal Skills: Strong ability to collaborate effectively across teams, influence stakeholders, and lead technical discussions.

Preferred Qualifications:

Experience with chaos engineering principles and practices.
Familiarity with compliance and security best practices in large-scale environments.
Contributions to open-source SRE tooling or publications.
Experience in a regulated industry (e.g., financial services, healthcare).

\n\n © The Goldman Sachs Group, Inc., 2023. All rights reserved.\n\n\n\n Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.\n \n\n","hiringOrganization":{"@type":"Organization","name":"Goldman Sachs","sameAs":"https://www.goldmansachs.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hyderabad, Telangana, India","addressCountry":"India","addressRegion":"Asia/Pacific"}}}}]}

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Extra Credit

Customer Training/Onboarding Experience

Equal Employment Opportunity

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