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Job Description

What if you could use your people skills to support a product that impacts the way communities’ hospitals, homes, sports stadiums, and schools across the world are built? Construction impacts the lives of nearly everyone in the world, yet it’s also one of the world’s least digitised and least served industries. That’s why we’re looking for a talented Bilingual Customer Support Representative (CSR) to join Procore’s journey to revolutionise construction. As a CSR, you’ll utilise your strong problem-solving and people skills to help save our customers time and resources via one-call resolutions, giving our clients the confidence to understand, use, and evangelise Procore's platform.

As a member of Procore’s CSR team, you’ll be provided with the resources to master your craft and clarity of purpose through a shared vision—to improve the lives of everyone in construction. With encouragement from nurturing team leaders, you’ll have access to programs and equitable opportunities to help you grow and thrive, both personally and professionally. For strong CSRs, this position is a great launching point to careers on our Custom Solutions, Documentations, Learning & Development teams, and more! If you’re excited by the opportunity to work with a dynamic, diverse team in a fast-paced, fast-growing environment—Procore is the place for you!

This position will report to the Manager of Customer Support and is based in our Dublin office. We provide our customers with 24/7, around-the-clock support and are looking for candidates to join us immediately.

What you’ll do:

Acquire and maintain a thorough understanding of Procore’s business model, system, and technologies; in order to educate customers and optimize their abilities to utilize Procore’s suite of software products and integrations.
Ability to thrive in a high-volume, fast-paced contact center environment. Success in this role is measured by key performance metrics; including adherence to assigned schedules, productivity, customer satisfaction, first-contact resolution, and attendance.
Ability to troubleshoot technical issues, diagnose the root cause(s) of problems, research, and find answers to customer questions through established resources.
Partner with other Procore SMEs/departments to resolve complex customer problems and manage cases to the point of resolution. Leverage your strong collaboration skills, connecting with other teams as needed to provide appropriate solutions.
Deliver a best-in-class customer experience by managing customer cases through a queue of telephone, chat, and email inquiries to deliver an exceptional experience and enable customers to achieve their goals with Procore’s software.
Diligent, consistent attention to detail, and a strong commitment to the integrity of accurate documentation, record keeping, and data security.
Demonstrate positive attitude and respect for coworkers and customers, building and maintaining warm working relationships with clients and colleagues alike.
Proactively seek guidance and direction from manager and co-workers when appropriate.
Convey Procore’s culture, values of Openness, Optimism, and Ownership in each interaction and adhere to established ethical standards at all times.

What we’re looking for:

Fluency in English and French
1 year or more experience in a contact center or technical support environment; or 2 years of related customer support experience.
Critical thinker who can assess and provide proactive advice and solutions; efficiently escalate client cases quickly, when appropriate.
Strong multitasking skills with the ability to self-manage workload while providing extraordinary client experiences.
Ability to communicate optimistically, clearly, and successfully with clients and handle customer inquiries with poise and professionalism.
Reliable self-starter with excellent attendance and time management skills.
Excellent written and oral communication skills to communicate with internal and external clients.
Eagerness and ability to learn quickly, remain agile, adapt to a changing product, and follow processes and procedures
Team player who also works well independently and is detail-oriented and open-minded.
Prior experience or interest in the construction industry is a plus

#LI-Hybrid

Additional Information

Base Pay Range €31,200 - €42,900. Eligible for Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

Perks & Benefits

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings:

Health:
- Private medical insurance for yourself and immediate family with no excess payments
- Life and income protection insurance
- Quarterly wellness stipend
Wealth:
- Company pension plan
- Employee stock purchase plan
Leisure: 25 days of paid holidays per year (in addition to public and company holidays)
Enrichment: Employee learning and development programmes, and friends and family events

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.

","hiringOrganization":{"@type":"Organization","name":"Procore Technologies","sameAs":"https://www.procore.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dublin, County Dublin, Ireland","addressCountry":"Ireland","addressRegion":"Europe"}}}},{"@type":"ListItem","position":2,"item":{"@type":"JobPosting","title":"Customer Support Representative - French Speaking (Hybrid, London Office)","datePosted":"2025-08-04","description":"

*This position is set to start on September 1, 2025 out of our London Office.

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes our sister brand, KAYAK and its portfolio of global metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

OpenTable is growing quickly so come join us and participate in the excitement! The most important thing you can bring to this role is a real passion for helping people. While there is some technical nature to the role, if you have an interest in connecting to people and the skills for logical thinking, we can teach you the rest. If you come with some computer networking or technical knowledge, even better.

The goal is not to get the customer off the phone as fast as possible (unless that’s what the customer wants). We expect you to go out of your way to not only fix the problem, but have the customer finish the conversation with a smile and with restored faith in OpenTable. Our global customer base is diverse so you’ll need to be able to adapt to their various styles accordingly. You will become our best marketing tool, and will help foster a prosperous relationship with both customers!

Please note we can only consider candidates who are able to speak and write French and English.

In this role, you will:

Report to the Customer Support Supervisor, our Customer Support Representatives will be responsible for providing support to our customers, answering complex questions on function and usage of products. This person will be the primary contact for our large customer base in North America as well as for OpenTable customers worldwide with the goal of providing excellent service. (How cool that you might get to talk to someone in Australia?)

Answer customer and employee calls, emails, chats, WhatsApp (and any future form of contact we may come up with)
Provide outstanding service
Know your limitations and when you should ask for assistance
Own the resolution to the problem; don’t leave the customer hanging
Accurately and efficiently log all contacts in our CRM (Salesforce)

Please apply if:

You have an interest (or background) in the restaurant or hospitality industry (It’s certainly not mandatory, but we do appreciate any proven experience)
You start every single day with energy and enthusiasm (even if it takes a few cups of coffee to get there)
You have the ability to know what’s right for the customers and our company, and will lobby to ensure both needs are met - even if it means digging deep to find creative solutions
You’re the one your family and friends call when their electronics are acting up, or when they need help getting new devices set up
Value your integrity, and respect the trust our customers place in OpenTable’s products/ brands and would never lie to our clients just to make them happy
You enjoy the flexibility and challenges that come with a script free environment
You use your experience and personality to provide excellent service
You are not only receptive to feedback, but you actively seek it, and look for ways to implement it

Experience Needed:

Excellent communication skills, with a bias towards customer service
You have Strong communication skills: active listening, writing/typing, informal communications
Restaurant/ hospitality experience (or even just being a “foodie”) preferred
You have 1+ year’ experience providing customer support, by phone, email, chat, preferably in a software support environment
Have experience using current Microsoft Windows and Apple operating systems
You hold knowledge of iOS and Apple Hardware

Benefits and Perks

Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:

Company-paid therapy sessions through SpringHealth
Company-paid subscription to HeadSpace
5 floating holidays

Paid parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Focus on your career growth:

Development Dollars
Leadership development
Access to thousands of on-demand e-learnings

Travel Discounts
Employee Resource Groups
5 weeks paid vacation
Private health & dental insurance
Income protection and life assurance
Employee Assistance Program - including 24/7 GP & free legal advice
Pension plan contributions
Discounted gym membership
Bike2Work
Season ticket loan
Social events & Thursday happy hours
Free lunch 2 days per week

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need adjustments during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

#LI-BR1

","hiringOrganization":{"@type":"Organization","name":"OpenTable","sameAs":"https://www.opentable.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London, UK","addressCountry":"United Kingdom","addressRegion":"Europe"}}}},{"@type":"ListItem","position":3,"item":{"@type":"JobPosting","title":"Business Development (French Speaking)","datePosted":"2025-08-03","description":"Our Vision As one of the world’s top 10 (and rising🚀) digital asset exchanges, we provide a best- in-class experience in trading, security, and blockchain product innovation. We aim to democratize access to the markets for all, making it possible for the most recent and promising cryptocurrency projects to be listed and traded safely and securely. Are you excited to join a decentralizing force in the world? \n

What you will be doing

Maintain the Gate platform, maintain merchants in French-speaking and African regions, promote transaction volume, and place orders with merchants
Contact the applicant merchant to expand new merchants on other platforms
Daily marketing activity planning and promotion
Merchant problem-solving and product feedback

What we are looking for

1: Fluent in French in listening, speaking, reading, and writing;

2: Familiar with P2P transactions and understand virtual currency transactions

3: Good learning ability and teamwork

We are A values-based culture that trusts your knowledge, vision, and autonomy, we focus on taking the best products and campaigns to wow our customers and bring the freedom of decentralization to every part of the world. Integrity, insight, innovation, purpose and cooperation are inscribed within our culture. At Gate, we are committed to GateStyles and we are looking for candidates who also exhibit the same values.
Gate.io, founded in 2013, is one of the pioneering cryptocurrency exchanges and offers services worldwide related to the trading of multiple leading digital assets. With millions of registered users, it is considered one of the safest and most reliable global cryptocurrency platforms, consistently ranked among the top 10 cryptocurrency exchanges based on liquidity and trading volume (CoinGecko). Additionally, Gate.io has been verified by Blockchain Transparency.","hiringOrganization":{"@type":"Organization","name":"Gate","sameAs":"https://www.gate.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Global-ET"}}}},{"@type":"ListItem","position":4,"item":{"@type":"JobPosting","title":"Business Development (French Speaking)","datePosted":"2025-08-03","description":"Our Vision As one of the world’s top 10 (and rising🚀) digital asset exchanges, we provide a best- in-class experience in trading, security, and blockchain product innovation. We aim to democratize access to the markets for all, making it possible for the most recent and promising cryptocurrency projects to be listed and traded safely and securely. Are you excited to join a decentralizing force in the world? \n

What you will be doing

Maintain the Gate platform, maintain merchants in French-speaking and African regions, promote transaction volume, and place orders with merchants
Contact the applicant merchant to expand new merchants on other platforms
Daily marketing activity planning and promotion
Merchant problem-solving and product feedback

What we are looking for

1: Fluent in French in listening, speaking, reading, and writing;

2: Familiar with P2P transactions and understand virtual currency transactions

3: Good learning ability and teamwork

We are A values-based culture that trusts your knowledge, vision, and autonomy, we focus on taking the best products and campaigns to wow our customers and bring the freedom of decentralization to every part of the world. Integrity, insight, innovation, purpose and cooperation are inscribed within our culture. At Gate, we are committed to GateStyles and we are looking for candidates who also exhibit the same values.
Gate.io, founded in 2013, is one of the pioneering cryptocurrency exchanges and offers services worldwide related to the trading of multiple leading digital assets. With millions of registered users, it is considered one of the safest and most reliable global cryptocurrency platforms, consistently ranked among the top 10 cryptocurrency exchanges based on liquidity and trading volume (CoinGecko). Additionally, Gate.io has been verified by Blockchain Transparency.","hiringOrganization":{"@type":"Organization","name":"Gate","sameAs":"https://www.gate.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Africa-S1"}}}},{"@type":"ListItem","position":5,"item":{"@type":"JobPosting","title":"CAD Drafter (French speaking)","datePosted":"2025-06-30","description":"

Description de l'entreprise

The SOCOTEC Group offers its customers and partners missions throughout the life cycle of infrastructure and buildings to ensure compliance, extend their lifespan, improve their technical, energy and environmental performance, and thus guarantee the safety of people. Independent trusted third party and with offices in 26 countries and more than 11,300 people.

SOCOTEC is a leading player in risk management and technical advice in the world. Established in Vietnam since 2018, SOCOTEC Vietnam works closely with colleagues in France, Germany, Italy, UK, USA, Spain, Netherlands and other SOCOTEC offices. For our office in Hanoi, we are looking immediately for a CAD Drafter.

Description du poste

- Create, update and revise plans throughout the lifecycle of a project (focus on infrastructure & large buildings);

- Produce plans, drawings and reports based on field notes, existing plans and other inputs

- Develop current state and future state plans. Implement project/implementation plans;

- Write inspection reports for infrastructure and buildings

- Ensure the integrity and quality of drawings and plans; make regular reports;

- Develop internal standards and guidelines for work planning;

- Coordination of modeling, deliverables and modifications with foreign colleagues ;

Qualifications

- Diploma in civil engineering/architecture or equivalent;

- 1-2 years of experience in a similar role;

- Good knowledge of French (minimum level B1).

- Vision to perfection. Strong organizational and time management skills. Ability to establish priorities

- Excellent communication skills. Strong problem solving skills. Analytical skills

Informations supplémentaires

• Attractive salary and bonus with annual revision

• Compulsory insurance pay as gross monthly salary

• Flexible working time with 12 annual leave days & 15 work from home days

• Team-building activities, Sport Clubs

• Cooperation with colleagues around the world in a leading global group

• Strong team spirit in an entrepreneurial environment of a growing company

• People values, social responsibility and sustainability

• Opportunities for self-development and career advancement

• Internal training courses (technical, foreign language, soft skill)

","hiringOrganization":{"@type":"Organization","name":"Socotec","sameAs":"https://www.socotec.fr"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Ba Đình, Hà Nội, Vietnam","addressCountry":"Vietnam","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":6,"item":{"@type":"JobPosting","title":"Solutions Engineer - French Speaking","datePosted":"2025-08-06","description":"

Who We Are

\nDesigned with simplicity in mind, Verkada's six product lines — video security cameras, access control, environmental sensors, alarms, workplace, and intercoms — provide unparalleled building security through an integrated, cloud-based software platform. Over 33,500 organizations, including 96 companies in the Fortune 500, across 93 countries worldwide trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016 with more than $700M in funding raised to-date, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.

About the Role

Verkada is seeking a Solutions Engineer to own and enhance the customer experience, from the proof-of-concept to the final decision. This individual will provide technical support to the sales team, become a trusted advisor to customers, assist the sales team in designing security systems and quotes, and create solutions for unique customer challenges. You will join a team of highly motivated people delivering impactful results for the company. We are looking primarily for people who can match our fast pace and learn quickly, but prior experience with video security systems, IoT devices and access control systems is certainly helpful.

What You'll Do

Become the trusted technical advisor for the key decision-makers: CTOs, CISOs, and Senior Network Engineers
Engage with sales managers to understand current deal statuses and next steps
Leverage technical knowledge to overcome customer barriers and concerns
Influence product direction with your unique understanding of customer needs
Collaborate with support to accelerate product improvement
Work with Project Managers/Operations team members in the execution of designed security solutions
Prepare required project documentation (floorplans, scope of work, assumptions, etc.)

What You Bring

Outstanding French and English written and verbal communication skills in order to clearly and efficiently articulate technical matters with customers and partners
Bachelor's degree in Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security from an accredited university
Outstanding French and English written and verbal communication skills in order to clearly and efficiently articulate technical matters with customers and partners
Strong background in IT fundamentals: Experience with TCP/IP, DNS, DHCP, and routing/switching devices; No experience with products related to physical security or cloud-based video necessary: we can teach you
Excellent account management, follow-through, and attention to detail
Industry certifications are a plus: AWS, CCNA, MCSE, CEH, Security+, A+, Network+
Experience working with APIs, Python, and other coding languages is a plus
Experience working with Linux operating systems preferred
Genuine excitement for software and hardware products and can speak comfortably about how they work
Entrepreneurial and positive attitude with a strong desire to learn

UK Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under most plans and 100% for family premiums
Private medical and dental coverage
Paid parental leave policy & fertility benefits
Retirement saving options
Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
Wellness/fitness benefits
Professional development stipend
Healthy lunches provided daily
Commuter Benefits

Additional Information

We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.

Verkada Is An Equal Opportunity Employer

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

Your application will be handled in accordance with our Candidate Privacy Policy.

","hiringOrganization":{"@type":"Organization","name":"Verkada","sameAs":"https://www.verkada.com/careers/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London","addressCountry":"United Kingdom","addressRegion":"Europe"}}}},{"@type":"ListItem","position":7,"item":{"@type":"JobPosting","title":"Sales Executive - French Speaking","datePosted":"2025-08-08","description":"

Moving your career forward

Our CEO, Angus spotted that many vans on the roads are half full or empty at any given time and so AnyVan was born in 2009 to create the world's most efficient technology logistics platform and help halve the number of miles driven.

We've achieved incredible milestones since then, including securing the largest funding round for a UK tech logistics company from Vitruvian Partners. Today, AnyVan is the largest and fastest-growing company in the logistics space, with big ambitions for the future.

We're committed to moving that's miles better and have helped over 8 million customers across the UK, Ireland and Europe (France, Germany, Italy, Spain) and over 150,000 customers have rated us excellent on Trustpilot.

By using innovative technology, we're transforming the moving experience, cutting costs and doing our part for the planet to make sure moving doesn't cost the earth. We've saved enough miles to travel 1,185 times around the world, reduce 8520 tonnes of carbon annually and are proud to be the only carbon neutral removals and delivery company in the UK!!!

We're looking for passionate individuals to join our talented team of approx. 300 AnyVanners in our London and Cape Town offices. If you're as driven as we are and want to be part of a forward-thinking company to make moving 'miles better' and moving your career forward at the same time - we'd love to hear from you!

Ready to take your sales skills to the next level and seriously boost your earnings?
Do you speak fluent French?

If you’re nodding your head, then we want YOU on our team!

At AnyVan, we’re super proud of the service we offer. Whether people are moving homes or handling sentimental items, it can be a stressful time for our customers. But our sales teams can sell with confidence, knowing our products and services are truly market leading.

Our sales roles are fast-paced, high-energy, and yeah, it can be high pressure at times, but that’s part of the fun! Plus, with our amazing growth and glowing Trustpilot ratings, it’s clear we’re good at what we do!

We’re not just looking for anyone — we want people who are driven, love a challenge, and are excited to grow with us. You’ll get all the training and tools you need to stay on top and help our customers in the best way possible.

What you'll be doing:

Talk to customers all over France who need to move big stuff (like full house moves or large items) and showing them how AnyVan can help
Build relationships, upsell, and close deals by making sure customers see the value in what AnyVan offers
Manage your leads and hitting your targets for calls, conversions, and revenue every week and month.
Working with your manager to tweak and improve sales strategies.
Sharing customer feedback and market insights to help us improve our services.

What you'll need to succeed:

The ability to speak and write fluently in both French and English
A passion for sales and some experience in a phone based role working with customers, call centre experience is advantageous
A proven track record of hitting and exceeding your targets in a fast paced phone based sales or customer service role
The ability to build rapport and close sales over the phone
Great active listening skills
Resilience and a positive attitude
Super organised with an eye for detail
A bias to action and the capability to deliver good work quickly
Currently living in Senegal and able to work remotely (good internet connection, own laptop, etc) and work to our French operating hours including some weekends and evening shifts on a rotational basis.
A strong alignment with our company values and able to make an impact!

Perks of the job:

Highly competitive base salary
Performance-Based Incentives: Enjoy a strong commission structure tied to your success

Our company values are:

Have fun, get it done (work hard play hard, satisfaction in results, do the right thing)
Progress over perfection (Innovate and disrupt, Curious and adaptable, Work quick, learn quicker)
One team thinking big (Collaborate and communicate, Celebrate wins , Embrace challenges)

DE&I

We are committed to building an inclusive and diverse workplace where every voice is heard, every perspective is valued, and every individual has the opportunity to thrive. We welcome applicants from all backgrounds to be part of our mission and contribute to our vibrant culture.

","hiringOrganization":{"@type":"Organization","name":"AnyVan","sameAs":"https://www.anyvan.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Senegal","addressCountry":"Senegal","addressRegion":"Africa"}}}},{"@type":"ListItem","position":8,"item":{"@type":"JobPosting","title":"Account Executive, French Speaking","datePosted":"2025-08-05","description":"

We’re the UK’s leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, ELLE, Harper’s Bazaar and Country Living. We’ve created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. We’ll always try to develop and improve, we trust each other to do our best, and we have fun as we build on our heritage to make history.

The Account Executive independently owns the pre-sale stage (reception & interrogation of request-for-proposal, creation of media strategy via centralised multi-market planning) as well as reporting stage at end-of-campaign for global opportunities across the Hearst worldwide digital portfolio. The Account Executive feeds into the campaign strategy proposed to support the creative idea and brief, as well as overseeing the campaign execution and activation – with a specific focus on the French & Swiss client territory (please note, specific language skills are required for role in question). The Account Executive takes full responsibility for all communication with Sales teams and/or clients in pre-sale, as well as being responsible for negotiation and relationship building/nurturing with Hearst’s publishers worldwide, depending on which markets are included in the given Global brief.

The Role:

Ongoing

Agency/client and internal Sales teams support, being first point of contact ·
Manages opportunities on pipeline, updating it regularly with pitched, won and lost proposals
Holds and builds on a wealth of information around local publishers’ commercial offering in global markets, innovation and product updates, campaign case studies etc.
Proactively look for ways to enable sales teams to add value for the agency and client.

Pre-Sale:

Collaborate with sales team to interrogate the advertiser’s brief and ensure all information is available to answer the RFP.
Attend brainstorm with Sales to ensure the idea can be reflected in campaign strategy.
Propose the right products and advise on technical feasibility, production and media costs, past campaign performance and client insight in order to create a plan that meets and exceeds the client expectations.
Provide a 360 degree knowledge of global Hearst products, services and ensure all client requests are met
Work with syndication managers and production teams to ensure any bespoke costs are included in the plan
Attend relevant sales meetings to stay close to agency & client spending and pitches to support & help drive targets.
Provide key updates to team leads, and escalate complex issues or hurdles as needed

Campaign Management

Delivering a holistic & consistent first-class client service, always exceeding all expectations
Building long-term relationships with sales leads, agencies and clients through regular communication including email, phone and in-person conversations/meetings
Effectively manages the campaign life cycle through Account Management best practice:
Liaise with local market digital stakeholders to build an attractive media proposal & check feasibilities of products (where applicable) o Own KPI delivery throughout a campaign by proactively connecting with internal stakeholders (global paid media, technical account management etc) to optimise any campaign deliveries
Communicate campaign progress to top-spending clients through reporting and updates of custom campaigns
Work with Paid media team on relevant social amplification strategies & reporting
Briefs in Project/Syndication Management, Paid Media & EU Technical Account Managers (where applicable) to thoroughly inform sign-off of a campaign, sharing all necessary details to ensure all internal stakeholders are fully aware of deliverables
Support on all areas digital for both internal and external stakeholders
Informs finance hub of booked campaign, delivering internal grids in clear way to ensure IOs can be built Post campaign
Reviews PCAs provided by Paid Media where applicable & enhances & adapts presentation to commercially relevant standards in aim to upsell opportunities
Produces analysis and insight at end of campaign and present back to sales leads/clients where applicable

About you:

French language skills necessary
A fantastic communicator
Incredibly commercially aware and sales driven
International awareness of market nuances · Strives for excellent results and excellent customer service
Excellent time management and prioritisation skills; able to work effectively under pressure
Collaborative attitude is essential
Flexible, personable attitude; ability to develop excellent professional relationships with all levels of personnel
Has an understanding of digital market changes, and wants to stay ahead of the curve
Proactive and enjoys a varied role
Pays attention to detail at all times
Ability to achieve results through influence and problem solving
Self-motivated
Team player

Benefits…

(Your benefits at Hearst UK are more than just extras—they are tools to help you thrive in every part of life.

Hearst Exclusives - Only for You!

Get adventurous with GHI Taste and Beauty Testing Panels - yes, you could be trying the next big thing in beauty, food & drink.
Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank!

Inclusion, Health & Wellbeing: Feel Your Best

Stay healthy with Specsavers eye care, a company-funded Health Cash Plan, and access to mental health support.
Get active and stress-free with discounted gym memberships and the Cycle to Work scheme.
Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it.
Take time to give back with a Charity Day and access wellbeing resources whenever you need them.
Join one of our Hearst ERG Groups.

Financial Wellness - Boost Your Budget

Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting.
Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs.
Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app

Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in – one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we’re working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.

\n\n

Benefits

\n\n\n

Your benefits at Hearst UK are more than just extras—they are tools to help you thrive in every part of life.

\n\n\n

Hearst Exclusives - Only for You!

\n\n

Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes, you could be trying the next big thing in beauty, food & drink.

Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank!

\n\n

Inclusion, Health & Wellbeing: Feel Your Best

\n\n

Stay healthy with Specsavers eye care, a company-funded Health Cash Plan, and access to mental health support.

Get active and stress-free with discounted gym memberships and the Cycle to Work scheme.

Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it.

Take time to give back with a Charity Day and access wellbeing resources whenever you need them.

Join one of our Hearst ERG Groups.

\n\n

Financial Wellness - Boost Your Budget

\n\n

Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting.

Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs.

Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app

\n\n

There’s more to your story than you imagine. And the next chapter begins right here.

\n\n\n

","hiringOrganization":{"@type":"Organization","name":"Hearst","sameAs":"https://www.hearst.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London, United Kingdom","addressCountry":"United Kingdom","addressRegion":"Europe"}}}},{"@type":"ListItem","position":9,"item":{"@type":"JobPosting","title":"Billing Specialist, French-speaking","datePosted":"2025-08-08","description":"

Ensuring Chart’s Success…

The main role purpose is to manage the SSC AR processes making sure Howden a Chart Industries Company meets all partner and customer requirements in a timely manner, as well as maximising cash flow, while minimising aged debt and improve Accounts Receivables processes. Support dedicated Local Business Unit(s) and serve own portfolio.

Billing Specialist is to manage the billing process making sure Howden, a Chart Industries Company sends its invoices to its customers in a timely manner and in line with the customer purchase order.

What Will You Do?

Preparing invoicing report and requesting approvals (where needed) from project managers
Raising invoices and credit notes on a daily basis
Sending out invoices and credit notes to customers
Solving invoicing related issues
Stakeholder management: close collaboration with project managers in LBU and with AR Collection team
Tracking all billing activity in invoice report, commenting status on to-be-invoiced projects
Adhering to 24 hour SLA and commenting reason of delay when necessary
Report generation right first time on time
Develop a good relationship with cross-functional teams (e.g. LBU, AP, FA, IT)

Your Experience Should Be...

University or college degree
Basic knowledge of finance processes
Experience and understanding of major ERP systems
Fluency in English and French
Strong Excel skills

Our Benefits Package...

Howden provides a competitive and expansive benefits package that ensures not only do you perform on an optimum level, but also balance your private and professional responsibilities in a friendly and modern environment.

Health and Quality of Life benefits:

Competitive salary and a generous cafeteria bonus
Private Medical Insurance package with Medicover.
Life Assurance package with NN Group Life
Home office allowance, extra holidays, employee recognition initiatives, well-being initiatives and team buildings

Development Opportunities:

Constant learning opportunities and challenges that help our employees grow
Vertical and horizontal organizational movement
Semester-based language course.
Professional practice and free e-learning opportunities

Flexible and supportive working environment:

Our new and modern office is in the heart of Budapest at the corporate centre in Corvin Negyed behind the Corvin plaza: Budapest, Bókay János u. 44, 1083

Hybrid schedule (3-4 days at home, 1-2 days at the office)
Commuting allowance for those residing outside of Budapest
Showering facilities for cyclists and sportspeople
Workplace extras to facilitate working at the office: free coffee and different beverages, fruit day, a social corner
State-of-the-art technology and IT equipment: laptop, headset, workstation, 2 monitors per employee, Windows and O365 software
Accessibility for those with special needs
Global diverse community where people can support and learn from each other, celebrate successes and have fun in team buildings and programs.
Opportunity to be involved in our ESG “Bright Future” initiatives

","hiringOrganization":{"@type":"Organization","name":"Chart Industries","sameAs":"https://www.chartindustries.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Budapest, Budapest, Hungary, 1083","addressCountry":"Hungary","addressRegion":"Europe"}}}},{"@type":"ListItem","position":10,"item":{"@type":"JobPosting","title":"Sales Manager (French Speaking)","datePosted":"2025-08-14","description":"

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.

Gong is seeking a results-oriented Sales Manager to fuel our growth in EMEA, specifically in the French and Southern European markets.

As a Sales Manager within Gong, you will be responsible for hiring, coaching, and developing a team of experienced Account Executives in a fast-paced and rapidly changing environment. You will lead initiatives in the French market as we continue to grow our business there and also take the lead on initiatives to drive the growth of Gong in EMEA as we look to penetrate new territories.

Out-of-the-box thinkers and those who will never settle for the status quo are strongly encouraged to apply!

This is a hybrid in-office role, where you are expected to be in office 3 days a week.

RESPONSIBILITIES

Hire, ramp, develop, and promote a team of experienced Account Executives.
Identify opportunities to improve team KPIs and implement solutions to increase sales efficiency.
Own the market strategy for France and represent Gong at market events
Consistently deliver against team and segment revenue goals.
Embody and reinforce Gong’s Operating Principles at work.
Assist your team throughout their strategic sales cycles by deeply understanding customers needs and mapping them to the value of Gong.
Confidently forecast on and own the results of your team.
Collaborate cross functionally with product, marketing and customer success to support local market fit.
Inspire and motivate a high performing team and bring innovation to the sales process to help accelerate our market growth trajectory.

QUALIFICATIONS

Fluency in written and spoken French and English required
Minimum of 3 years as a SaaS Sales Manager.
Successful track record of hitting and annual quarterly quotas.
Experience with selling within the French market
High levels of self motivation, ownership, and adaptability, with the ability to handle multiple responsibilities.
High aptitude for cross functional collaboration and ability to influence internally and externally.

PERKS & BENEFITS

We offer Gongsters a variety of private health insurance plans, designed to fit you and your family’s needs.
Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
Mental Health benefits with covered therapy and coaching.
Education & learning stipend for personal growth and development.
Flexible vacation time to promote a healthy work-life blend.
Paid parental leave to support you and your family.
Company-wide recharge days each quarter.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

\n\n

Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

\n\n\n\n\n\n\n\n\n\n\n#LI-CM3","hiringOrganization":{"@type":"Organization","name":"Gong","sameAs":"https://www.gong.io/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressCountry":"Ireland","addressRegion":"Europe"}}}},{"@type":"ListItem","position":11,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-07-18","description":"

Customer Support Representative

Department: Customer Service

Employment Type: Full Time

Location: Elizabethton, TN

Compensation: $17.00 / hour

Description

The CX Support Representative 1 ensures customer satisfaction by providing timely, efficient, accurate, and friendly service via telephone, Skype and email systems.

ESSENTIAL FUNCTIONS\n

Receive incoming phone calls from clients and customers regarding delivery services; will be required to field inquiries in a number of areas such as billing issues, service issues, and scheduling issues.
Place outbound calls, following a script, to provide delivery times or set delivery appointments.
Communicates effectively with customers to maintain positive relationships.
Requires problem solving skills, while working within company provided guidelines.
Handles order research and maintenance (eta’s, damages, cancel requests, delivery issues, scheduling issues, etc.).
Processes Orders, updating internal specialized database as well as client systems.
Assists customers with scheduling, rescheduling delivery orders and return orders.
Conducts delivery surveys as required from the client.
Performs other related duties as assigned.

Required Skills

Typing skills are required. Computer proficiency with MS Office (Excel, Outlook and Word) and the internet are required. Ideal candidate will be highly detail-oriented, possess a positive attitude, and have excellent communication skills.
Must be willing to work in a challenging, fast-paced environment.
Must be flexible to work a different shift when necessary.

Required Experience

High school diploma or equivalent.
Previous customer service/call center and (or) data entry experience preferred.
Experience with warehouse management systems is helpful.

","hiringOrganization":{"@type":"Organization","name":"FIDELITONE","sameAs":"https://fidelitone.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Elizabethton, TN","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":12,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-07-18","description":"

Customer Support Representative

Department: Customer Experience

Employment Type: Permanent

Location: Morden, UK

Reporting To: Customer Support Team Leader

Description

As a Customer Support Representative, you are responsible for handling inbound and outbound customer communications via phone, email, and live chat. You will assist customers by providing product and service information, as well as resolve product and service issues in an efficient, professional, and positive manner.

What that means day to day

\nProvide Outstanding Support: Offer friendly, professional, and unparalleled support to our customers via chat, email, and phone (both inbound and outbound). You’ll be the go-to person for resolving issues and providing helpful guidance.
\nHit and Exceed Targets: Focus on exceeding customer satisfaction goals, response times, and resolution metrics, ensuring every interaction leaves a positive impression.
\nBe a Problem Solver: Report emerging issues and collaborate with the team to resolve them with a positive, solution-focused mindset.
\nDrive Product Adoption: Help customers get the most out of our products by sharing best practices, troubleshooting tips, and optimisation strategies to boost their success.
\nCollaborate Across Teams: Work closely with other internal teams to resolve customer concerns and provide a seamless experience.
\nStay Organised: Manage customer interactions in our Salesforce system (training provided) to ensure every detail is documented and nothing is missed.

What you’ll need to be successful

Experience in a service job, preferably customer support in a call center environment or customer relations role is desirable.
Strong written and verbal communication skills, with the ability to express a pleasant and positive manner via chat/email.
A professional approach to work and integrity with regards to work ethic.
Experience with MS Office systems - Word, Outlook, Teams, Excel etc.
Experience with Salesforce (or similar CRM) is advantageous.

\n
Personal Attributes:

\n

Passionate about finding solutions and persevering until a resolution is found.
Strong focus on customer service excellence and achieving positive outcomes.
A team player with the ability to adapt to changes in workload, systems, and processes.
\nCustomer-oriented: Take ownership of the customer's experience and be able to solve inquiries effectively and efficiently.
\nSelf-motivated, team-oriented, and focused on exceeding customer expectations.

What you'll get in return

We have a hybrid workplace policy, where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer:

\n\nPersonal Health & Wellbeing / Benefits

\n>🍼 Enhanced Parental Leave

\n>🌴Generous annual leave

\n>🏥 Healthcare Plan

\n>💟 Annual Giving Day – an extra day to give back to yourself or your community

\n>🚲 Cycle-to-work Scheme

\n\n Future Planning

\n>💰Pension scheme with employer contributions

\n>🧬 Life Assurance – 3X base salary

\n>💸 Rewards Program – access to discounts and cashback

\n>🏫 LinkedIn Learning License for upskilling & development

\n\nInterested but don’t feel you meet all the requirements?

\nOur recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!

Bring Your Whole Self to Work.

\nWe are proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.

What you can expect if you apply: \n

A response to your application within 15 working days
An interview process consisting of:
- An initial discovery call with the recruiter
- A first stage interview via Microsoft Teams
- Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role
\n

We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.","hiringOrganization":{"@type":"Organization","name":"Alcumus","sameAs":"https://www.alcumus.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Morden, UK","addressCountry":"United Kingdom","addressRegion":"Europe"}}}},{"@type":"ListItem","position":13,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-01","description":"Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today’s most exciting challenges head-on and grow incredibly quickly.
As a member of the Customer Support Team at Nimble, you will have the opportunity to assist our customers and pharmacy partners with questions, while resolving order changes, cancellations, refunds, and related tasks.
Schedule: Current hours of operation are Monday - Friday, 7:00am to 6:00pm, and the schedule will fall within that window.Hybrid: On-site 3 days/week in our Irvine office\n

You will:

Deliver exceptional customer support via email, chat, and phone
Review and respond to 50-70 support tickets daily
Communicate with pharmacy partners, patients, and internal team members
Answer questions about prescription orders, refunds, tracking and delivery, and related issues

What you bring:

Bachelor's Degree (entry level applicants are welcome!)
Experience in retail, hospitality, restaurant, customer service and/or pharmacy experience
Proactive energy to thrive in a fast-paced tech startup environment
Support skills over phone, chat, and e-mail
Preferred experience with Zendesk, Salesforce or Gladly is ideal
Outstanding customer service skills, including active listening and de-escalation

What's in it for you:

Compassionate and driven colleagues in a collaborative, high-impact environment
Accelerated career growth in a fast-growing company
Direct access to executives and a transparent company culture
Rare opportunity to shape the future of healthcare and improve the lives of millions
We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do
Medical / Dental / Vision / 401K package that fits your needs
Generous Vacation Policy - 15 days of paid vacation in the first year, then increases to 20 days after one year
11 Paid Holidays
Work in a beautiful new office near the Irvine Spectrum Center

At Nimble, we are dedicated to putting patients first and improving pharmacies across America. Join us on this exciting journey!
Diversity, inclusion and belonging at Nimble: Nimble is building a diverse and inclusive work environment where we learn from each other. We pride ourselves on being an equal opportunity employer and welcome people of diverse backgrounds, abilities and perspectives.","hiringOrganization":{"@type":"Organization","name":"NimbleRx","sameAs":"https://www.nimblerx.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Irvine, CA","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":14,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-01","description":"Craving a dream job? Join one of Canada's Top Employers.

Purdys Chocolatier is delighted to have been voted by our employees as one of Canada's Best Employers. This esteemed award is a testament to the rich texture of our history and our more than 115 years of dedication to quality, trust,and supportive work environment.

Job type: Full-time, Contract (seasonal)

Contract: from August 25 until December 19, 2025, with the possibility to extend to April 2026

Location: 8330 Chester St, Vancouver, BC V5X 3Y7

Working hours: 40 hours per week, Monday to Friday between 7 AM and 5:30 PM.

We seek full-time employees who can commit to the entire duration of the contract.

The expected pay range: hourly rate of $19.00

Do you love chocolates? As a proud Canadian Chocolatier, we create connection and joy through the power of chocolate and have a great deal of fun doing so.
We truly value diversity in our workforce and therefore, welcome applicants of all ethnic groups, genders, races, religions, abilities, and backgrounds.
We’re looking for a Customer Support Representatives to join our Fundraising, Group Savings, and Business Gifting team based in Vancouver, BC, Chester Street.
Job Overview: In this role you will be supporting the promotion of these programs to new and existing customers through inbound and outbound calls. This position is an excellent opportunity for an individual who is passionate about providing incredible customer service and is looking to expand their customer service experience. Your success will come from your ability to engage with customers over the phone, promote these programs, and work in a team environment.

You will have the opportunity to:
• Validate contact information for existing and new customers
• Contact leads to promote our fantastic sales programs
• Support customers with our online ordering system
• Troubleshoot our website and online ordering system with customers
• Respond to inquiries from customers in a timely manner
• Other duties may include data entry, data organization, and research on new customers
You will be a good fit if you:
• Can provide great customer service and have strong multitasking skills
• Are able to work in a fast-paced environment
• Have basic level of Microsoft Office Suite (Excel) and can work with computer
• Have advanced level of spoken and written English
• Previous telephone customer service experience is an asset
Get ready to enjoy:
• 30% discount on all products through our online store
• Working with fantastic people who are passionate about creating incredible Purdys moments
• Fun working environment that values work-life balance
Ready to dive deeper? Check out our Instagram, TikTok or Facebook.

We partner with community organizations that offer wage subsidy and training programs to support job seekers and help new team members succeed in their roles.

We appreciate the interest of all applicants, and while we wish we could personally reach out to everyone, we can only contact those selected for an interview.

We genuinely care about providing reasonable accommodations to job applicants with disabilities. If you require assistance or an accommodation due to a disability, please reach out to us via email at resumes@purdys.com. We're here to help!","hiringOrganization":{"@type":"Organization","name":"Purdys Chocolatier","sameAs":"https://www.purdys.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Vancouver, BC, V5X 3Y7, CA","addressCountry":"Canada","addressRegion":"North America"}}}},{"@type":"ListItem","position":15,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-07-21","description":"

About Panoptyc

At Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we're excited to invite top talent worldwide to join us in reshaping the future of retail security.

About the Role

The Customer Support Admin plays a crucial role in delivering both customer and operational support to various departments. This individual ensures the smooth flow of daily operations by managing key tasks such as handling support tickets, maintaining up-to-date documentation, and addressing customer queries. Serving as a liaison between customers and internal teams, the Customer Support Admin helps improve processes and contributes to overall customer satisfaction.

Responsibilities

Provide proactive and responsive customer communication:
- Warm outreach calls/emails to check on camera installations and usage.
- Inbound support to answer queries and resolve installation or operational issues
Share updates on new products and services to help customers maximize value
Resolve issues swiftly, troubleshooting directly or escalating complex problems
Ensure installation completion through follow‑up reminders and assistance

Requirements

Excellent verbal and written English skills.
1+ year of customer‑facing experience—preferably in customer service or support.
Strong problem-solving, data entry, and communication abilities.
Availability to work 40 hours per week on Eastern Standard Time (EST)

Why Join Panoptyc?

Competitive salary and benefits
Be part of a rapidly growing team reshaping retail security
Full remote work flexibility with a dynamic, global team
Opportunity to work with cutting-edge data tools and technologies

Job Details:

Full-time status (40 hours per week)
Able to work during US Eastern time zone
$5-$6 USD/hr
Location: Philippines

How To Apply

Ready to lead a high-impact engineering team and revolutionize retail security?

Apply here: https://jobs.ashbyhq.com/Panoptyc/1184a9d5-3136-4af8-864d-c3c07e5efa40

Let's protect retail together! 🚀

","hiringOrganization":{"@type":"Organization","name":"Panoptyc","sameAs":"https://panoptyc.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Philippines","addressCountry":"Philippines","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":16,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-06","description":"

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you passionate about helping others? Curious about technology and eager to grow your career in a dynamic, global company? At Kyndryl, we believe your potential matters more than your résumé. If you’re empathetic, resourceful, and ready to learn, this could be your gateway into the world of IT.

As a Customer Support Representative, you’ll be the first point of contact for our customers—listening, understanding, and resolving their issues with care and professionalism. You’ll represent the Kyndryl brand through every interaction, delivering exceptional service and building trust with every solution.

Your responsibilities:

Provide real-time support to customers via chat, email, and Microsoft Teams.
Troubleshoot and resolve technical issues with guidance from our training and knowledge base.
Collaborate with back-office and escalation teams to ensure timely resolution of complex cases.
Document interactions and follow up to ensure customer satisfaction.
Continuously learn and grow through hands-on experience and mentorship.

Your future at Kyndryl

This is more than a job—it’s a launchpad. Whether you want to deepen your technical expertise, lead teams, or explore new areas of the business, Kyndryl gives you the tools and support to go further. Many of our Customer Support Representatives have advanced into second- and third-level support, project management, and beyond.

Who You Are

Just as important, you have a growth mindset and are eager to drive your own personal and professional development. You’re customer-focused—someone who prioritizes customer success in your work. And finally, you’re open and inclusive—naturally collaborative in how you work with others.

Required Skills and Experience

Familiarity with Windows, Mac, or Linux operating systems
Basic knowledge of help desk support
Experience in problem-solving
Customer service knowledge
Active listening skills with the flexibility to adjust approaches and adapt to customer needs
6+ months of work experience

Preferred Skills and Experience

Hands-on experience with Windows, Mac, or Linux operating systems
Proven problem-solving experience
Previous experience in help desk support
Background in customer service
Demonstrated ability to adapt approaches based on customer needs

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

","hiringOrganization":{"@type":"Organization","name":"Kyndryl","sameAs":"https://www.kyndryl.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"KMX51582 Mexico Puerta Polanco (KMX51582)","addressCountry":"Mexico","addressRegion":"North America"}}}},{"@type":"ListItem","position":17,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-09","description":"

Job Details

Level EntryJob Location Idaho - Rexburg, IDPosition Type Full Time

Description

About Us

Activated Insights, a Software-as-a-Service (SaaS) leader in long-term and post-acute care, is growing our Customer Support team to help clients get the most out of our technology.

What Sets Activated Insights Apart: 

We are at the heart of the healthcare industry's most dynamic sector, with an ever-growing demand for post-acute care and long- term care to address the fastest growing segment of the US population.
Our bond with healthcare providers draws compassionate, service-driven team members, fostering a spirited, collaborative culture aligned on our mission to deliver exceptional experiences for our employees, our customers and the people in their care.
A high performing executive leadership team with success in both public and PE companies, primarily in high-growth companies focused on the long term and post-acute care market. 
Backed by a private investment firm with 40+ years of experience forging lasting partnerships across the healthcare industry.

Qualifications

Why This Role is Special?

As a Customer Support Representative at Activated Insights, you’ll be the first point of contact for clients who need assistance, whether it’s troubleshooting an issue, navigating our software, or answering questions about their account.

Your goal is to ensure every customer receives a smooth, positive support experience. You’ll combine your customer service skills with light technical troubleshooting to help users navigate our software, answer questions, and resolve issues quickly.

This position is all about supporting people, solving problems, and ensuring our clients feel confident and cared for at every stage of their journey.

Key Responsibilities:

Serve as the first point of contact for customers via phone, email, and occasional video calls.
Provide friendly, knowledgeable assistance to help customers use our products effectively.
Troubleshoot basic software issues and escalate complex technical problems to the appropriate team.
Communicate with internal teams to find solutions for customers.
Document customer interactions and solutions in our support systems.
Assist the Customer Support Manager with onboarding and training initiatives.
Maintain a positive, professional attitude in every interaction.

Required Skills & Qualities:

1+ years of professional experience in customer service, help desk, call center, or client support.
Comfort using technology and learning new software.
Ability to troubleshoot basic account and software issues.
Strong problem-solving and critical-thinking skills.
Excellent verbal and written communication skills.
Patience, empathy, and professionalism under pressure.
Strong organizational and time-management skills.
Positive, team-oriented attitude.

Schedule:

Full-time, 40 hours per week.
Monday–Friday, 8:00 AM–5:00 PM local time, with occasional flexibility for collaboration across time zones.
Onsite in our Idaho Falls, ID office.

\n","hiringOrganization":{"@type":"Organization","name":"Activated Insights","sameAs":"https://activatedinsights.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Idaho - Rexburg, ID, 83440","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":18,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-06","description":"Required Language
English

Employment Type
Full time

Contract Type
Permanent

Description

Are you looking for a change? Or are you looking for a new adventure? Do you want to develop both personally and professionally? Then you will be glad to hear that we, at Foundever are currently looking for customer service agents.

We hope that you would like to work for a multinational company in an international environment with colleagues and clients from all over the world!

About the position:

In this position you will be working as an English-speaking customer service agent for one of our clients, who is a rapidly growing international company within e-finance. Your job will consist of helping customers both by phone and mail with questions regarding invoices, billing requests, refunding and general support. The most important task however is to give the customer a great experience and leave them with a positive feeling. Just to be clear, you will not be doing any sales.

For this position we offer you:

Competitive fixed monthly salary
Paid training
Performance bonus
Special discounts and offers with local restaurants, cafes, gyms and many more

As we want you to have the best conditions to thrive and succeed with us at Foundever we will also provide:

Career development opportunities
Modern, newly renovated and centrally located office
An international working environment
Help with local administration such as opening a bank account and immigration forms
Support from Team leader, HR and great colleagues!

Qualifications

To be successful in this job you must have:

Native English language skills in both speaking and writing, conversational English skills
Want to work with customer service
Good computer skills
If you have previous experience in customer service or service in general, we think that’s great, but it’s not a requirement for you to apply.

To thrive in this role and work environment you also have good communicational skills, the ability to multitask and see yourself as a team player who want to develop yourself.

We hope that you would like to work for a multinational company in an international environment with colleagues and clients from all over the world!

Join Our Multicultural team now, send in your application!

","hiringOrganization":{"@type":"Organization","name":"Foundever","sameAs":"https://foundever.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Larnaca, CY","addressCountry":"Cyprus","addressRegion":"Middle East"}}}},{"@type":"ListItem","position":19,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-05","description":"

At Restream, we believe everyone has a story worth sharing. We’re on a mission to empower content creators to share theirs with the world through high-quality, accessible video tools.

Our Support team is growing, and we’re looking for a Customer Support Representative who is passionate about helping people, thrives in fast-paced environments, and shares our belief in the power of live video. As the first line of contact with our users, you’ll be the voice of Restream, turning every support interaction into an opportunity to create an exceptional customer experience.

What You’ll Do

Engage directly with Restream users via live chat, email, and social media to provide fast, friendly, and accurate assistance.
Be an expert on Restream’s platform, staying updated with product changes and live streaming trends to provide informed support and guidance.
Solve user challenges related to livestreaming on platforms like YouTube and Twitch, ensuring creators have all the tools to succeed.
Troubleshoot and escalate technical issues, collaborating with our Engineers for timely resolution.
Advocate for customers and collaborate across teams by sharing user feedback with Product, Engineering, and Marketing.
Contribute to support quality by participating in ongoing learning and team-wide initiatives to improve workflows, support content, and the customer experience.
Foster customer loyalty by proactively sharing tips, best practices, and hidden gems of our product in every interaction.

What We Look For

2+ years in a customer-facing support role for a SaaS product, with a strong preference for candidates with hands-on experience in the live streaming ecosystem (OBS, Restream, etc.).
A natural problem-solver with proven experience in troubleshooting complex issues for a web-based SaaS product. You are comfortable digging into technical problems to find the root cause.
Demonstrable experience collaborating with Engineering or other resolver groups, including writing clear, detailed bug reports and seeing complex issues through to resolution.
Excellent written communication skills and proven ability to handle frustrated or technically challenged customers with patience, empathy, and professionalism.
Proven ability to manage a high volume of concurrent chats/tickets, consistently delivering timely, accurate, and high-quality resolutions.
You have a strong sense of ownership. You see customer issues through to their final resolution and are proactive in preventing them from happening again.
A proactive, self-starting mindset. You don't just solve the problems before you; you look for ways to improve processes, workflows, and the customer experience.
This is a fully remote position with the following assigned shift: 4 PM to 1 AM UTC, from Sunday to Thursday (Friday and Saturday are your days off).

Back in 2015, Restream was founded in Ukraine. We had a burning passion for helping creators to be seen and heard. As the #1 multistreaming solution, Restream inspires over 10 million people worldwide to share their stories through live video and follow their dreams. We believe that a small but highly driven and focused team can make a lasting impact in people's lives.

What We Offer

A startup environment and a flat company structure
Work closely with founders and team to build and grow the product
Opportunity to make an impact on the evolution of the product
Ability to create something that influences people's lives
Equity packages for you to truly be a part of the Restream journey
The tech you need to get your job done

","hiringOrganization":{"@type":"Organization","name":"Restream","sameAs":"https://restream.io/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote (North America)"}}}},{"@type":"ListItem","position":20,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-05","description":"👋 About Owner.comOwner is the all-in-one platform that restaurants use to succeed online.
Thousands of restaurant owners use our tools to build their website, drive online orders, create their own branded app, manage their customer relationships, and set up marketing automations.
You can think of it as Shopify meets HubSpot, but specifically for restaurants.
Learn more about the problems we are solving for our customers here.
🌎 Our visionWe’re starting by helping independent restaurants succeed online.
But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.Once we nail the solution for restaurants – we’ll scale it into every other local business type.
In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.
🚀 Our tractionIn just over 3 years we've generated tens of millions in revenue, served millions of guests, and processed hundreds of millions of online orders.
More importantly, we’ve helped thousands of restaurant owners save their businesses - and not only survive, but thrive.
⭐ Our teamOur team grew from under 100 to nearly 200 talented people in 2024. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.
We’ll be scaling even faster in 2025 to keep pace with our customer growth.
🌆 Where we workOwner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location.
🔍 Why we are looking for you
As a Customer Support Representative you will be the first to help when a restaurant owner has a question or is facing a problem. Strong communication skills are a must to provide great solutions and an overall white-glove experience for our valued customers.
We are specifically looking for a team member who is fluent in English and can provide clear, precise, and detailed support with strong English proficiency.
This is a fast-paced, KPI-focused role so attention to detail is key – your days will be spent managing a high volume of inbound/outbound calls, emails, and chats from our customers and their guests. This gives you a unique opportunity to perfect your time management and client-facing skills.Your success will be measured by your ability to consistently provide amazing support that makes restaurant owners say \"wow\" every time they contact us.
This is a remote role in the Philippines.\n

💥 The impact you will have

Respond quickly and accurately to a high volume of inbound phone calls, and some chats and emails from our customers and their guests.
Maintain a customer satisfaction level over 90%
Use Salesforce to log all activities and interactions with our customers
Communicate and collaborate with your team on Slack to provide the best possible solutions for our customers

✅ Minimum requirements

Customer-facing support experience, preferably at a software company.
Fluent English speaker with excellent spoken and written communication skills.
A designated work from home area, with high-speed internet connection and free from interruptions and background noise.
Experiencing working in a fast-paced environment.
Experience with a telephony system such as Talkdesk or RingDNA
Past experience with restaurants is a huge plus!

🏆 Pay

The estimated yearly compensation for this role is the local equivalent to $12-16K USD

🚩 Notice - Employment ScamsCommunication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as \"phishing\" or “spam” and do not respond.","hiringOrganization":{"@type":"Organization","name":"Owner.com","sameAs":"https://www.owner.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote, Philippines","addressCountry":"Philippines","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":21,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-04","description":"

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion.

Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence.

Overhead Door Company of Atlanta™, a DH Pace Company, Inc. is seeking to hire a Full-time Customer Service Representative to join our Peachtree Corners, GA office. We are seeking customer-focused candidates who will provide exceptional support to residential and commercial customers, accurately processes service and installation tickets, and collaborates with internal teams to address inquiries and concerns.

The work schedule for this role is Monday-Friday 8:00 AM-5:00 PM or 9:00 AM-6:00 PM and every other Saturday 7:30 AM-4:00 PM

Position overview:

Schedule and create accurate and complete service tickets for residential and commercial customers.
Promote all products and services, quoting accurate pricing when appropriate.
Handle customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution.
Conduct outbound calls for customer follow-ups as needed.
Coordinate with Dispatch teams to prioritize and fulfill customer requests.
Update and maintain accurate records of customer interactions in the ERP system.
Meet personal/team critical Key Performance Indicators (KPI’s).
Follow communication procedures, guidelines, and policies.
Continuously seek opportunities to improve the customer experience and streamline processes.
Ability to work overtime as required OR ability to work additional hours as required.
Other duties as assigned.

Qualifications:

High school diploma or equivalent with previous experience in customer service or related field.
Strong communication skills, both verbal and written.
Proficiency in Microsoft Office Suite and CRM software.
Excellent organization and multitasking abilities, and the ability to work independently and collaboratively in a team environment.
Problem-solving skills and customer-focused mindset with flexibility to adapt to changing priorities and work schedules.

Our benefit offerings include:

Medical, dental, and vision options: Available on the 1st day of the month following your start date!
Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Floating Holidays: Up to 2 floating holidays per year
Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
Company paid: Life insurance, short-term disability, & long-term disability
and more!

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

","hiringOrganization":{"@type":"Organization","name":"DH Pace","sameAs":"https://www.dhpace.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Atlanta GA","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":22,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-04","description":"

About Justrite Safety Group

At Justrite Safety Group, we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence.

As our business continues to grow, we continue to look for top talent to join our team as we lead the charge in revolutionizing industrial safety, ensuring that every worker returns home safe, every workplace remains secure, and our environment thrives for generations to come. With Justrite Safety Group, safety isn't just a priority—it's our passion.

Our Chemical & Environmental Safety division is a market leader, providing a wide range of essential products that ensure chemical and environmental compliance across numerous industries. We manufacture equipment designed for the secure storage, handling, and disposal of hazardous materials, including chemical safety cabinets, spill containment systems, and safety cans. Our comprehensive product portfolio also includes safety showers, eyewashes, and chemical labeling items, all aimed at protecting workers and assets. This holistic approach to hazardous materials management helps reduce the risk of accidents and environmental harm.

The Contribution You’ll bring to this Role:

The purpose of this position is to serve as the key contact for both external and internal customers regarding all Chemical Safety JSG product lines via telephone or online replies.  This position supports the customer fulfillment process by performing all aspects of customer order management The ability to review and recommend improvements and enhancements within Customer Service and JMC systems and processes is key to ensure the best customer experience. 

In this role, you will report directly to the Customer Service Manager, setting the stage for your career to soar! This role is your gateway to opportunities for advancement, with the potential to grow within the organization in 3-5 years as you make meaningful contributions to our organizational goals.

About the Team:

As a member of our Customer Service team, you’ll join a dedicated team committed to delivering exceptional service and support in the safety industry. Your role will involve guiding customer service operations to ensure high standards of responsiveness and problem resolution, while fostering a proactive approach to customer satisfaction. You'll have the opportunity to drive improvements, implement innovative solutions, and collaborate with top professionals across the company. This position allows you to make a significant impact on our customer relationships and uphold Justrite's reputation as a leader in safety and protection.

What You’ll Do at Justrite:

Process external and internal orders to ensure accurate and timely deliveries with the focus on departmental standards for quality, efficiency and productivity.  This includes all ordering methods
Research, analyze and provide solutions to customer service issues daily, such as product availability, invoice, and proof of delivery, distribution, pricing and logistics issues.
Pro-actively maintain open communications with Sales, Marketing, Credit, Shipping/Traffic and Planning to resolve and identify process/customer issues/opportunities.
Issue return authorization and billing adjustment requests for billing reconciliation.
Manage specific customer requirements with key customers.
Demonstrate strong customer service product knowledge, willingness to help customers and dive into assisting others as needed
Keep current on product information/knowledge, marketing and system capabilities.
Investigate, review and recommend improvements within JMC customer touching areas. 
Develop, distribute and monitor customer surveys to assist with information mining.
Prepare reports, identify trends and communicate to management as requested
Diligently follows safe work practices for yourself and team members at all times.

Your Skills and Expertise:

To ensure your success from day one in this role, Justrite requires the following qualifications at a minimum:

High school graduate or equivalent. 
Two + years of Customer Service experience in a fast – paced business environment
Knowledge of Salesforce

Additional qualifications that could help you succeed even further in this role include:

Positive attitude and desire to grow internally with the company
Professional telephone etiquette with all internal and external customers
Must be computer literate and experienced in Microsoft Office applications
Ability to organize, set priorities, meet deadlines and perform multi-tasks. 
Excellent communication and interpersonal skills and detail oriented
Bi-Lingual in Spanish would be a plus

Compensation:

The position offers a competitive hourly wage ranging from $21-$23.

Actual base salaries will vary and may be above or below the recommended pay range based on factors such as but not limited to location, relevant experience and performance. Additionally, this role is eligible for an annual incentive plan to enhance their overall total compensation package when Justrite Safety Group and their business units achieve annual business and financial targets.

Benefits:

Our benefits package at Justrite Safety Group is designed to be the best in the industry, offering everything you need to support your career and personal well-being. You’ll receive a competitive salary paired with an extensive benefits package that includes comprehensive medical, dental, and vision coverage. We understand the importance of work-life balance, so we offer flexible hours and remote work options, giving you the freedom to manage your time effectively. These options vary depending on the specific roles and business needs.

Your financial future is secure with our 401K plan, complete with a company match, and you’re protected with company-paid short and long-term disability insurance. To ensure you’re at your best, we also offer generous paid time off, personal days, and a robust employee wellness program that supports your overall health and happiness. At Justrite, our benefits package is designed to help you thrive both in and out of the workplace.

Why Choose Justrite Safety Group?

As a leading name in the safety industry, Justrite provides a platform where you can collaborate with some of the best professionals in the field, learning from experts and contributing to cutting-edge solutions. The company's commitment to excellence and innovation ensures that you’ll be part of a team that is making a real impact. With a strong focus on career advancement, Justrite empowers its employees to thrive both personally and professionally, making it an ideal workplace for those looking to grow their careers in a meaningful and rewarding environment.

Join us and be part of a team dedicated to product excellence and making a positive impact in our company, and in our community!

","hiringOrganization":{"@type":"Organization","name":"Justrite","sameAs":"https://www.justrite.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mattoon, Illinois, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":23,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-05","description":"

It's fun to work in a company where people truly BELIEVE in what they're doing!

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.

Approach is a cloud-based gym management platform designed primarily for rock climbing and fitness facilities. Its mission is to simplify the day-to-day operations of gym owners—covering membership and waiver management, scheduling, point-of-sale, and reporting—so operators can focus on community and growth. The Customer Experience team plays a vital role in enabling these values by delivering timely, empathetic, and expert support assistance across AI chat, ticketing, video support, and self-service documentation.

Job Summary:

The Customer Support Representative will be the frontline of our support team, handling inquiries via ticketing system, chat, and video support. This individual will play a critical role in ensuring timely issue resolution while supporting the integration of new tools and processes in our customer help ecosystem.

Primary Responsibilities:

Respond to and resolve customer support tickets in a timely manner
Utilize AI chatbot and escalate complex issues when needed
Conduct same-day video support calls as required
Assist in maintaining help documentation and training resources
Collaborate with product, engineering, and CS teams for escalations
Monitor and report on support trends and recurring issues

Skills & Competencies:

Strong communication and interpersonal skills
Customer-focused with a problem-solving mindset
Ability to multitask across multiple tools (ticketing, chat, video)
Comfortable using support software and AI-based platforms
Adaptability and willingness to learn

Minimum Qualifications:

2-3 years in a customer support or service role
Experience with ticketing systems (e.g., Hubspot, Jira, etc.)
Associate’s or bachelor’s preferred

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.

","hiringOrganization":{"@type":"Organization","name":"Fullsteam","sameAs":"https://www.fullsteam.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"US-GA-Remote, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":24,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-03","description":"We are seeking a dedicated and detail-oriented Customer Support Representative to join our team. The ideal candidate will be responsible for managing customer inquiries and ensuring timely and effective resolutionsthrough various communication channels.
This is a part time employment only. Shift Schedule: EST\n

Key Responsibilities:

Respond promptly to customer inquiries via email, messaging platforms, website chat, and social media messages.
Manage and resolve customer issues through our ticketing system, Zendesk, ensuring all communications are logged accurately.
Provide professional and empathetic support to customers, addressing product inquiries, order updates, troubleshooting, and general questions.
Collaborate with other departments to resolve complex issues and escalate cases when necessary.
Monitor and manage social media messages and comments, providing timely responses that align with the company’s tone and values.
Assist with processing returns, exchanges, and refunds, adhering to company policies.
Identify recurring issues and suggest process improvements to enhance the customer experience.
Maintain up-to-date knowledge of The Gears Clock products and services to provide accurate information to customers.

Requirements:

2-3 years of proven experience in customer support, using Zendesk as a ticketing system.
Excellent written communication skills with a professional and empathetic tone.
Ability to multitask and manage multiple communication channels simultaneously.
Strong problem-solving skills and attention to detail.
Familiarity with social media platforms and online chat systems.
Self-motivated and able to work independently in a remote environment.
Availability to work full-time, including occasional weekends or holidays if required.

Preferred Qualifications:

Experience in e-commerce or retail customer support.
Knowledge of timepieces or a passion for creative and artistic products.
Familiarity with social media management tools.

What We Offer:

Flexible remote work environment.
Opportunities for professional growth and development.
A supportive and collaborative team culture

About 1840 & Company
1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.
Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.
We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit www.1840andco.com to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at jobs.1840andco.com.","hiringOrganization":{"@type":"Organization","name":"1840 & Company","sameAs":"https://www.1840andco.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Cebu, Cebu","addressCountry":"Philippines","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":25,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-03","description":"We are seeking a dedicated and detail-oriented Customer Support Representative to join our team. The ideal candidate will be responsible for managing customer inquiries and ensuring timely and effective resolutionsthrough various communication channels.
This is a part time employment only. Shift Schedule: EST\n

Key Responsibilities:

Respond promptly to customer inquiries via email, messaging platforms, website chat, and social media messages.
Manage and resolve customer issues through our ticketing system, Zendesk, ensuring all communications are logged accurately.
Provide professional and empathetic support to customers, addressing product inquiries, order updates, troubleshooting, and general questions.
Collaborate with other departments to resolve complex issues and escalate cases when necessary.
Monitor and manage social media messages and comments, providing timely responses that align with the company’s tone and values.
Assist with processing returns, exchanges, and refunds, adhering to company policies.
Identify recurring issues and suggest process improvements to enhance the customer experience.
Maintain up-to-date knowledge of The Gears Clock products and services to provide accurate information to customers.

Requirements:

2-3 years of proven experience in customer support, using Zendesk as a ticketing system.
Excellent written communication skills with a professional and empathetic tone.
Ability to multitask and manage multiple communication channels simultaneously.
Strong problem-solving skills and attention to detail.
Familiarity with social media platforms and online chat systems.
Self-motivated and able to work independently in a remote environment.
Availability to work full-time, including occasional weekends or holidays if required.

Preferred Qualifications:

Experience in e-commerce or retail customer support.
Knowledge of timepieces or a passion for creative and artistic products.
Familiarity with social media management tools.

What We Offer:

Flexible remote work environment.
Opportunities for professional growth and development.
A supportive and collaborative team culture

About 1840 & Company
1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.
Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.
We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit www.1840andco.com to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at jobs.1840andco.com.","hiringOrganization":{"@type":"Organization","name":"1840 & Company","sameAs":"https://www.1840andco.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Muntinlupa, Manila","addressCountry":"Philippines","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":26,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-03","description":"Benefits:\n

401(k)
401(k) matching
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance

\n\n\n Benefits/Perks

Medical insurance
Dental insurance
Vision insurance
401K retirement with company match
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events

Job SummaryCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities

Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation

Qualifications

High school diploma or GED
Minimum of two years of customer service experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal

About CulliganAs the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. \n
\n\n\n Compensation: $18.00 - $21.00 per hour\n \n

\n

About Culligan

Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.

Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.

\n\n
\n\n

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

","hiringOrganization":{"@type":"Organization","name":"Culligan","sameAs":"https://www.culligan.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Albuquerque, NM, US","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":27,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-06","description":"

Description

Tango is a successful, market leader, a live-streaming Platform with 450+ million registered users, in an industry projected to reach $240 BILLION in the next couple of years.

The B2C platform, based on the best-quality global video technology, allows millions of talented people around the world to create their own live content, engage with their fans, and monetize their talents.

Tango Live Stream was founded in 2018 and is powered by 500+ global employees operating in a culture of growth, learning, and success!

The Tango team is a vigorous cocktail of hard workers, creative brains, energizers, geeks, overachievers, athletes, and more. We push the limits to bring our app from “one of the top” to “the leader”.

The best way to describe Tango's work style is not to use the word “impossible”. We believe that success is a thorny path that runs on sleepless nights, corporate parties, tough releases, and of course, our users' smiles (and as we are a LIVE app, we truly get to see our users all around the world smiling right in front of us in real-time!).

Do you want to join the party?

Responsibilities

Be a point of contact for Mid-tier viewers and broadcasters
Qualify and acknowledge the issues Tango users report, and resolve them in a timely manner, via text communication channel (Intercom, no voice calls)
Fulfill a workload of 15 tickets per hour with a 5 min first response time SLA
Record the issues users are experiencing in a task tracking tool (JIRA)
Gather feedback and propose improvements to user experience
Achieving good results in personal KPIs and helping teammates do the same.

Requirements

Prior experience in customer service (1+ years)
Exceptional English (C1+) with professional tone in written communication
A desperate urge to help and teach, ability to empathise with customers
Competent speech, the ability to make yourself understood
A responsible team player
Multi-tasker and performer able to show and report results

As a plus:

Knowledge of additional languages (Arabic, Turkish, Spanish)
Prior experience with helpdesk systems (Zendesk, Intercom, etc)
Experience with task tracking tools (Jira, YouTrack, Confluence)
Prior experience and success as a live streaming broadcaster

What we offer:

Stock options grant (we’re a Silicon Valley Company)
Competitive salary
Medical insurance for you and 75% off for your relatives
Free lunches and dinners
Parking
Multisport card
Cheerful team spirit and fun office atmosphere

If this sounds like you, apply and help empower live entertainers and creators to build independent businesses around their live talents.

","hiringOrganization":{"@type":"Organization","name":"Tango","sameAs":"https://www.tango.me/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Warszawa, Województwo mazowieckie, PL","addressCountry":"Poland","addressRegion":"Europe"}}}},{"@type":"ListItem","position":28,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-11","description":"

Our Mission

At Wagestream, we’re on a mission to bring financial freedom to frontline workers—empowering them with fairer, more flexible financial services. We partner with some of the world’s most recognised employers—Bupa, Burger King, Greene King, and the mighty NHS—giving over 3 million employees control over their earnings, budgeting tools, savings options, and even free financial coaching. All in one financial wellbeing super-app.

Wagestream is unique: VC-backed and growing at scale-up pace, but with a social conscience. Some of the world's leading financial charities and impact funds were our founding investors, and we operate on a social charter - which means every product we build has to improve financial health and reduce the $5.6bn ‘premium’ lower-income earners pay for financial services each year.

You’d be joining a team of over 200 passionate, ambitious people, across Europe and the USA, building a category-leading fintech product and all united by that same mission.

A day in the life of a Wagestream Customer Support Representative:

Communicating effectively and promptly with a variety of customers
Maintaining a positive and empathetic attitude toward customers at all times.
Knowing our product inside and out so that you can expertly answer customer inquiries.
Demonstrating keen problem-solving skills, the ability to think on your feet, and taking initiative.
Handling technical escalations, reproducing issues, and working with engineering to achieve resolution as required.
Working seamlessly with the customer success department, collaborating closely to ensure a holistic approach to assisting customers and delivering exceptional service throughout their journey with our product.
Working closely with the team, management, as well as cross-functionally with other departments to ensure we create and deliver effective, efficient, and meaningful support experiences for our customers.

Requirements

We are seeking individuals who possess a strong enthusiasm and eagerness to learn, with a dedication to providing our exceptional users with an optimal product experience. Previous experience working within a financial regulated environment is highly advantageous, and while we will provide comprehensive training, having an interest in technology and a proactive attitude towards learning are essential attributes.

Location & Working Hours:

This role is located in our London office and your schedule will include a combination of the following shifts:

Monday - Friday: 9:00 AM - 6:00 PM
Monday - Friday: 12:00 PM - 9:00 PM
Weekends: 9:00 AM - 6:00 PM

Bank Holidays: For operational reasons, there is an expectation that you will be required to work on some bank holidays (and will be compensated as per our overtime guidelines).

Salary: £28,000 - £31,000pa (depending on experience)

What will we do for you?

25 Days Annual Leave in addition to public holidays (up to 5 day rollover), as well as flexible time off allowances for any ad-hoc childcare/family/caring needs
24 weeks' paid Maternity Leave and 4 weeks paid Paternity Leave for employees with over 12 months service
Special Leave for In Vitro Fertilisation (IVF) and other fertility treatments
Sabbatical scheme
Paid leave to volunteer
Private Healthcare including comprehensive mental and physical healthcare
Salary sacrifice to pension, as well as bonus exchange to Pension: reap even more rewards of any bonus by paying into your pension & save on Tax and NI + added compound growth
Season Ticket Loan
Access to Salary Sacrifice Schemes via ThanksBen: THE Benefits marketplace. Choose the benefits you want, when you want. Pay less tax, receive more value, including: Workplace nurseries, Cycle to Work, Home and Tech Scheme and more.
The best benefit of all, access to Wagestream!

At Wagestream we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Wagestream is an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, or veteran status.

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Position Description

At a Glance

Legrand has an exciting opportunity for a Customer Support Representative to join the Electrical Wiring Systems Cablofil Team in Mascoutah, IL. Responsible for answering customer inquiries or complaints, processing orders, researching and resolving requests and utilizing product knowledge to improve sales and maintaining customer satisfaction. Maintains an ongoing relationship with customers, sales staff, distribution, purchasing, manufacturing and marketing.

What Will You Do?

Uses professional written and verbal communications to provide pricing, availability, and schedule information within established guidelines. Suggest additional and/or alternative products or services to meet customer needs.
Researches and obtains resolution of a variety of customer inquiries. Serves as a communication link between customers and sales staff to assure responsiveness.
Processes orders received by e-mail, telephone, Fax, EDI, and/or through personal customer contact. Expedites the delivery of selected orders. Tracks order activity and alerts appropriate staff of any potential delivery problems. Performs backend order maintenance to ensure efficient order processing.
Navigates MyLegrand, SAP, EZ Project and Salesforce.com.
Tracks order activity to inform customer of any potential delivery problems. Expedites the delivery of selected orders as needed.
Fosters open communication internally and externally and champions creative change to improve processing and service levels.
Completes specific product training and department training to develop and enhance product knowledge and understanding of processes, procedures and protocols. Provides guidance and assistance to new or less experienced staff. Documents procedures as required.
Provide point of contact for VIP customers for large/ special orders/projects and manage these accounts. Coordinate all aspects of customer support, including customer communication, performance, auditing, etc., as it pertains to large projects. Schedule bi-weekly conference calls with internal sales team and customers to discuss status of the projects.
Manage Export projects for specified customers.
Travel as needed for site or customer visits, evaluate customer specific situations and make decisions that will ultimately satisfy our customer.
Performs other similar and related duties as required.

Qualifications

Required Skills

Education:

Associates degree or equivalent education and experience.

Experience:

Minimum of 2 year's experience in customer service or inside sales in a service/manufacturing environment. Experience with manufacturing or electrical industry a must. ERP/MRP Experience a plus – SAP and SFDC a plus.

Skills/Knowledge/Abilities:

Requires strong organizational and time management skills, close attention to detail and be able to effectively handle multiple priorities. Ability to work in a high volume, fast paced environment with frequent interruptions and periods of high stress is a must.
Central and South American representatives need be fluent in Spanish and knowledgeable of International Trade Standards.
Strong computer skills, proficient with Microsoft Suite and e-mail. Ability to use internet and web-based resources efficiently and effectively.
Must be highly collaborative and able to work in a team-based environment. Must have demonstrated exceptional customer service skills and a strong customer orientation.
Must have excellent verbal and written communications skills and be able to communicate effectively across all levels of the organization.

Company Info

About Legrand

Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR). For more information, visit www.legrandgroup.com/en

About Legrand North and Central America

Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit legrand.us

About Legrand’s Electrical Wiring Systems Division

Legrand’s Electrical Wiring Systems (EWS) division provides the most complete line of residential, commercial, and industrial electrical wiring devices in the world. Through commitment to innovation and quality, EWS maintains the position of industry leader in wire and cable management and wiring devices categories, specializing in raceways, flexible floor, open space and outdoor power solutions, wire mesh cable trays and systems, and designer switches and outlets. With this comprehensive offering, EWS serves a range of exciting vertical markets, including commercial office and commercial interior, data centers, education, healthcare, hospitality, manufacturing, mixed-use developments and residential. For more information, visit legrand.us/electrical wiring devices

http://www.legrand.us

http://www.youtube.com/legrandna

http://www.linkedin.com/company/44580

http://twitter.com/legrandNA

Equal Opportunity Employer

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401(k)
401(k) matching
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

\n\n\nWhy join us?At Benjamin Franklin Plumbing of Ann Arbor, we are building a customer-focused plumbing service company. We pride ourselves on fostering a work environment that values and appreciates the skills and dedication of our team members. As a local company committed to excellence, we provide a platform for growth, learning, and professional achievement.

When you join us, you'll become part of a close-knit team where collaboration is encouraged, and your contributions are recognized. We believe in investing in our employees, offering ongoing training opportunities to enhance your expertise and advance your career.

We are quickly expanding within the Ann Arbor area, providing many opportunities for career advancement within our organization!

Salary\n

$40,000 to $50,000 based on experience

Responsibilities

Respond to inbound phone calls with empathy, clarity, and care
Guide customers through our core service offerings, manage scheduling & dispatch, and address any questions that arise during the initial booking or follow-up process
Troubleshoot and resolve issues quickly while creating a great customer experience
Maintain accurate documentation and follow-up and assist with building out our CRM (Service Titan)
Help reduce repeat issues by flagging patterns and suggesting improvements
Available Monday to Friday for 8am-5pm shifts.

Benefits

401K with a 3.5% employer match
Employer subsidized premium health, vision, and dental insurance for you and your dependents
Generous paid time off (10 flexible days + national holidays every year)
Ongoing training and opportunities for advancement
Fully stocked pantry and fridge

Minimum Requirements

High school degree

\n\n\n Compensation: $40,000.00 - $50,000.00 per year\n \n

\n

Join the Benjamin Franklin Plumbing Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.

Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

\n\n
\n\n

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.

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As a Customer Support Representative, you will be charged with raising the average of the experiences that we give our fans – by role modeling best in class service, tackling issues or frustrations head on as puzzles to solve, and inputting data as efficiently and accurately as possible. You’ll get to work alongside an extremely passionate and supportive team but also be stretched to explore your own professional growth. 
The outcomes you’ll deliver
Increase our customers’ brand loyalty by providing exceptional service Decrease resolution time for our customers by diagnosing issues more quickly and efficiently handling tickets. Decrease in number of different channels a customer needs to touch to resolve an issue \n

In this role, you can expect to

Answer phones and provide excellent support for any troubleshooting with customers.
Reply to customer service tickets via email for timely resolution.
Enter high school sports rosters, schedules, and scores with a high level of accuracy and efficiency.
Import data through our in-house software.
Utilize MaxPreps live-scoring tools to cover football games on Fridays and Saturdays.

To thrive in this role, you have

Knowledge of the Windows 10 Operating System.
Excellent written and verbal communication while being comfortable answering phone calls and responding to support emails.
Strong understanding of fan culture and passion for the entertainment or sports industry.
Must be a high school graduate to apply, college students or graduates preferred.
Experience with Zendesk is a plus.
Experience with Microsoft Office Suite is preferred.
Customer Support experience is preferred.

Company Overview
PlayOn is a dynamic growth-stage company dedicated to championing the spirit of play in the high school space. Backed by KKR, our family of brands—including GoFan, NFHS Network, and MaxPreps—empowers schools with innovative solutions and exceptional service. Our fan engagement platform is the only one that offers event ticketing, streaming, fundraising, concessions, merchandise sales, and website management in one place. We save administrators time so they can focus on what truly matters: supporting the students, staff, and fans who bring their programs to life.
Trusted by thousands of schools across the country, we're here to help create more instant replays, hold-your-breath moments, last-minute comebacks, and games you want to watch over and over again.
When being there means everything, we make sure you never miss a moment.

Why you’ll love working at PlayOn
Product, potential, and people. We’re a leader in the high school event space, constantly evolving our product to meet the needs of administrators. We focus on solving real challenges, learning quickly, and creating impactful solutions.
This is a growth-stage company, meaning your contributions have real impact. You’ll have opportunities to grow your skills, tackle meaningful problems, and make a difference in the lives of schools and the students and fans they serve.
Our culture is built on accountability, collaboration, growth, and fairness. We don’t just show up—we show up for each other. Everyone wears the same jersey, and we play hard, make the extra pass, and cheer one another on. Losses teach us, challenges motivate us, and persistence drives us forward. We value integrity over shortcuts, choosing to do what’s right even when it’s hard. Together, we strive to be better every day—because we know that’s how we win as a team.
The Benefits We Offer
Multiple medical insurance plans to choose from Dental, vision life and disability insurance Employee Emergency Fund  Company equity (stock options) Open PTO policy  401K plan with company match Hybrid/flexible work environment
Note: Must be a full-time employee to participate in the company’s employee health benefit plan. Part-time employees and interns are not eligible to participate.   ","hiringOrganization":{"@type":"Organization","name":"PlayOn Sports","sameAs":"https://www.playonsports.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote"}}}},{"@type":"ListItem","position":32,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-11","description":"

As a Customer Support Representative at HiJiffy, you will be the first point of contact for our clients’ support needs. Your primary responsibility will be to ensure that all support requests are clearly understood, properly documented, and effectively managed. You will work closely with our Support Engineering team to escalate technical issues when needed and ensure timely, high-quality responses to our clients.

📌 Important: This position requires working a fixed afternoon–evening schedule from Tuesday to Friday (14h–23h) and Monday (18h–23h). If you’re looking for a standard 9-to-5 job, this one isn’t for you, but if you enjoy focused, late-day work and want a long weekend starting Monday at 6 PM, we’d love to hear from you.

Key Responsibilities:

Receive and review support requests from clients, ensuring clarity and completeness of information
Provide initial response and resolution to client inquiries, using your problem-solving skills
Escalate complex issues to the Support Engineering team with clear information
Maintain high levels of customer satisfaction through excellent service standards
Organize and prioritize support tasks to ensure efficient resolution
Continuously learn and deepen your knowledge of HiJiffy’s products and services

Requirements:

+2 years of proven experience in customer support or a related customer-facing role
Fluent in Portuguese and English (Spanish is a strong plus; French/German also welcome)
Exceptional written communication skills with attention to detail
Strong organizational and multitasking abilities
Comfortable working independently in a fast-paced remote environment
Availability for the specified shift schedule and flexibility to adjust in the future if needed

Desirable:

Experience in SaaS or the hospitality industry
Familiarity with ticketing platforms and customer service tools

What We Offer:

Flexible working hours
Monday Afternoons Off
HiJiffy Perks (wellness, WFH equipment, transportation, etc.)
Competitive salary & performance-based incentives
Training programs for career development
Remote-first environment - role-based in Portugal due to occasional travelling for team events (quarterly off-sites)

\n","hiringOrganization":{"@type":"Organization","name":"HiJiffy","sameAs":"https://www.hijiffy.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Lisboa, Portugal","addressCountry":"Portugal","addressRegion":"Europe"}}}},{"@type":"ListItem","position":33,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-11","description":"

Key Responsibilities:

Receive and review support requests from clients, ensuring clarity and completeness of information
Provide initial response and resolution to client inquiries, using your problem-solving skills
Escalate complex issues to the Support Engineering team with clear information
Maintain high levels of customer satisfaction through excellent service standards
Organize and prioritize support tasks to ensure efficient resolution
Continuously learn and deepen your knowledge of HiJiffy’s products and services

Requirements:

+2 years of proven experience in customer support or a related customer-facing role
Fluent in Portuguese and English (Spanish is a strong plus; French/German also welcome)
Exceptional written communication skills with attention to detail
Strong organizational and multitasking abilities
Comfortable working independently in a fast-paced remote environment
Availability for the specified shift schedule and flexibility to adjust in the future if needed

Desirable:

Experience in SaaS or the hospitality industry
Familiarity with ticketing platforms and customer service tools

What We Offer:

Flexible working hours
Monday Afternoons Off
HiJiffy Perks (wellness, WFH equipment, transportation, etc.)
Competitive salary & performance-based incentives
Training programs for career development
Remote-first environment - role-based in Portugal due to occasional travelling for team events (quarterly off-sites)

\n","hiringOrganization":{"@type":"Organization","name":"HiJiffy","sameAs":"https://www.hijiffy.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Lisboa, Portugal","addressCountry":"Portugal","addressRegion":"Europe"}}}},{"@type":"ListItem","position":34,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-11","description":"

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfill this valuable mission. That’s where you come in.

The Challenge to Solve

Empower small business owners with the premier commerce enablement solution for local, independent pizzerias.

The Role

This is an opportunity to step into a Customer Support position in one of the most exciting tech companies in the world, let alone the Macedonian market. You will be working in a highly competitive environment where you will get the opportunity to learn and collaborate from and with industry experts gives you the chance to continuously grow your professional capabilities while you improve yourself and the team. We hire and welcome Customer Support Representatives throughout the year. Please note that this is an on-site, working hour: three shifts per week (mostly afternoon and night shifts), including weekends and holidays

The Team

The Customer Support Representative is a proven problem solver and that can handle all day-to-day Customer Support responsibilities. You and your colleagues will manage high volume of inbound and outbound customer and pizzeria calls. Focus on providing our customers and partners with world class support, respond to and create emails for our customer calls based off provided templates. Provide accurate Slice information to customers and pizzerias as requested, appropriately reply to all customer questions and complaints in a timely manner. Make decisions on when orders should be refunded or the customer should be provided with a promo code, willing to work on side projects and follow instruction when asked

The Winning Recipe

Excellent verbal and written English (minimum B2 level)
Collaborate effectively with team members to solve problems
Constantly learning new processes as instructed
Maintain high knowledge of the product and all nuances attached
Outstanding communication skills
Friendly and light hearted day-to-day mindset
Positive, self-motivated attitude with high energy
Eager to learn and grow in a fast-paced environment
Team-player attitude
Able to work in all three shifts.

The Extras

Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights:

Personalized training at the start of your position, followed by continuous training to ensure you succeed!
A team obsessed with ping pong tournaments, pizza Fridays and summer parties!
Company structure that encourages career development, strong career path in sales; you will be recognized for hard work
Close partnership with account management team leads and trainers that provide all the coaching you need
Wellbeing + learning and development program

Salary range: average ~600 EUR per month: base salary (430 EUR) + allowances (~140 EUR)

The Hiring Process

Here’s what we expect the hiring process for this role to be, should all go well with your candidacy (please note, this is subject to change). This entire process is expected to take 4-7 days to complete and you’d be expected to start on a specific date.

Application
20 minute video call with recruiter
2 30 minute video calls with Customer Support Team Leads
Offer!

Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member.

How to apply?

We do not use agencies as we have a strong network of referrals, and also want you to have the best recruiting experience possible. A CV gives us a good idea of your background and we are interested in your latest work and projects. Education is great to see, but it's not overly important to us.

Privacy Notice Statement of Acknowledgment

When you apply for a job on this site, the personal data contained in your application will be collected by Slice. Slice is keeping your data safe and secure. Once we have received your personal data, we put in place reasonable and appropriate measures and controls to prevent any accidental or unlawful destruction, loss, alteration, or unauthorised access. If selected, we will process your personal data for hiring /employment processes, as well as our legal obligations. If you are not selected for the job position and you have given consent on the question below (by selecting \"Give consent\") we will store and process your personal data and submitted documents (CV) to consider eligibility for employment up to 365 days (one year). You have the right to withdraw your previously given consent for storing your personal data and CV in the Slice database considering eligibility for employment for a year. You have the right to withdraw your consent at any time.

","hiringOrganization":{"@type":"Organization","name":"Slice","sameAs":"https://slicelife.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Debar, Ohrid, Skopje","addressCountry":"North Macedonia","addressRegion":"Europe"}}}},{"@type":"ListItem","position":35,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-18","description":"Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today’s most exciting challenges head-on and grow incredibly quickly.
We’re looking for someone who can thrive in a high-volume support environment while keeping quality and care at the center of every interaction. As the first point of contact for both patients and pharmacy partners, you’ll play a key role in shaping how people experience Nimble. It’s not just about answering questions— it’s about building trust and making sure every issue is handled with clarity, urgency, and empathy.
The right person for this role is a strong critical thinker who can troubleshoot quickly, collaborate across teams, and take full ownership of the issues they handle. You know how to ask the right questions, communicate clearly, and follow through without dropping the ball. You’re also comfortable multitasking across multiple chats and tasks at once, while maintaining accuracy and empathy. If you take pride in delivering exceptional service and making things right, we want to hear from you.
Hourly Pay: $20.00Schedule: Current hours of operation are Monday - Friday, 7:00am to 6:00pm, and the schedule will fall within that window.Hybrid: On-site 3 days per week (Tuesday-Thursday) in our Tempe office
\n

You will:

Deliver high-quality support via chat, email, and phone
Manage multiple chats at once while maintaining accuracy and care
Triage and troubleshoot a wide range of support inquiries— averaging 50–70 tickets per day
Communicate clearly and empathetically with patients, pharmacy partners, and internal teams
Use tools like Gladly, Salesforce, and Slack to investigate and resolve questions
Document cases thoroughly and follow up in a timely manner
Flag trends and share insights to help improve processes

What you bring:

Bachelor's degree or extensive experience in Customer Support
Background in customer service, healthcare, pharmacy, retail, or a similar field
Strong problem-solving and multitasking skills, especially in chat-heavy environments
Excellent written and verbal communication
Comfort working in a structured, high-volume environment
Familiarity with Gladly and Salesforce is a plus

What's in it for you:

Compassionate and driven colleagues in a collaborative, high-impact environment
Accelerated career growth in a fast-growing company
Direct access to executives and a transparent company culture
Rare opportunity to shape the future of healthcare and improve the lives of millions
We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do
Medical / Dental / Vision / 401K package that fits your needs
Generous Vacation Policy - 15 days of paid vacation in the first year, then increases to 20 days after one year
11 Paid Holidays
Work in a beautiful new office overlooking Tempe Town Lake

CUSTOMER SUPPORT REPRESENTATIVE

Department: Customer Service

Location: Hybrid (In office Tuesday, Wednesday, and Thursday)

Wage: $15.30 plus performance based pay.

Overview

This isn't your typical customer service job: our agents provide top-quality phone support by answering incoming calls in a team-based environment with no sales, no surveys, and no scripts. If you love helping people, crave variety in your work, and thrive on problem solving, then this is the place for you.

Responsibilities

As a Customer Service - Customer Service Representative, you will:

Effectively guide customers to resolution on incoming phone calls
Researching and resolving customer disputes
Maintain a high level of quality and customer service in all communications

\nQualifications\n

Qualifications

Ability to listen, understand and be willing to help people with concerns
Have a willingness to use resources & critical thinking
You can explain a complex idea using clear, professional language
Highly computer literate
Majority of calls taken in English - other languages can be very helpful
Proficient with Microsoft Office
Excellent written and verbal communication

","hiringOrganization":{"@type":"Organization","name":"Conservice","sameAs":"https://www.conservice.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Logan, UT, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":37,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-14","description":"

The Customer Support Representative is responsible for delivering exceptional service and support to customers via phone, email, and chat. This role serves as the frontline of the company, ensuring customer needs are met with professionalism, empathy, and efficiency. The agent will resolve issues, answer inquiries, and ensure a positive experience that reflects the company’s standards and values.

Key Responsibilities:

· Respond promptly and professionally to customer inquiries via phone, email, chat, or other communication channels.

· Resolve customer issues efficiently and accurately while maintaining a positive attitude.

· Provide product/service information and troubleshooting support.

· Escalate complex or unresolved issues to the appropriate internal teams.

· Document all interactions and resolutions in the CRM or ticketing system.

· Stay up to date on products, services, policies, and system updates.

· Meet individual performance metrics and quality standards.

· Identify opportunities to improve processes and enhance the customer experience.

Qualifications:

· 1+ year of experience in a customer service or call center environment preferred.

· Excellent communication and interpersonal skills.

· Strong problem-solving abilities and attention to detail.

· Ability to remain calm and empathetic in high-pressure situations.

· Proficient in basic computer skills and CRM systems.

· Flexible and adaptable to change in a fast-paced environment.

Preferred:

· Bilingual (English/Spanish)

Core Competencies:

· Empathy & Active Listening

· Communication

· Problem Solving

· Adaptability

· Team Collaboration

· Customer Focus

· Attention to Detail

Physical Requirements:

· Prolonged periods of sitting and computer use.

","hiringOrganization":{"@type":"Organization","name":"El Car Wash","sameAs":"https://elcarwash.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pembroke Pines, Florida, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":38,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-15","description":"

Description

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

Get the tools to grow globally at www.rapyd.net. Follow: Blog, Insta, LinkedIn, Twitter

Rapyd is looking for a part-time Customer Support Representative to join our Issuing team. This is a great opportunity to work with a great team on challenging and exciting projects.

Responsibilities:

Service to cardholders
Resolution of queries
Fraud Monitoring
Other various tasks

Requirements

Previous experience in a customer-facing role or education in a related field
Experience in the payment industry – Preferred
Excellent customer service and problem-solving skills
Detail-oriented and disciplined work methods
Excellent written and verbal communication skills in English and Icelandic

Job Candidate Privacy Policy - https://www.rapyd.net/candidate-privacy-policy

","hiringOrganization":{"@type":"Organization","name":"Rapyd","sameAs":"https://www.rapyd.net/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hafnarfjörður, Hafnarfjarðarkaupstaður, IS","addressCountry":"Iceland","addressRegion":"Europe"}}}},{"@type":"ListItem","position":39,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-18","description":"Benefits:\n

401(k) matching
Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
Training & development

\n\n\n Benefits/Perks

Paid employee health insurance
Simple IRA retirement plan with company match
Vacation, paid time off
Company-paid training
Company provided Culligan in-home products
Bonus opportunities available

Job SummaryCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers in person, on the phone, and through email to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities

Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation

Qualifications

High school diploma or GED
Minimum of three years of customer service experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
Fluency in Spanish language strongly preferred

About CulliganAs the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Culligan of the Rio Grande Valley has been in San Benito at the same location since 1975, and is a family owned and operated business. \n
\n\n\n Compensation: $13.00 - $15.00 per hour\n \n

\n

About Culligan

\n\n
\n\n

","hiringOrganization":{"@type":"Organization","name":"Culligan","sameAs":"https://www.culligan.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Benito, TX, US","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":40,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-19","description":"

About Palmstreet:

Palmstreet is the #1 live shopping app for rare plants, handmade crafts, & unique goods. Founded in 2020 by Instagram and Apple veterans, Palmstreet began as a plant identification app and quickly evolved into a trailblazer in live shopping. Fueled by a passionate, plant-loving community, we rapidly expanded into new categories to better serve our fast-growing audience.

Our vision is to become the “World’s Online Main Street,” bringing the charm of in-person shopping to engaging, social online experiences. Backed by top Silicon Valley VCs (a16z, Craft Ventures, Headline) and powered by a nimble, empathetic team, we’ve grown our GMV by 500x in the last 18 months.

As we continue shaping the future of social commerce, we’re looking for talented individuals who are excited to grow with us and join our mission.

The Opportunity:

Palmstreet is looking for a Customer Support Representative who thrives in a fast-paced environment, has excellent customer service skills and has a strong desire to provide top-tier service!

This is an exciting opportunity to build relationships with Palmstreet users by assisting them with their needs, reinforcing our community standards and promoting Palmstreet as the top live-selling app in the marketplace!

The right candidate must be based in Mexico.

Responsibilities:

Respond to user inquiries on our mobile app and desktop.
Thoughtfully and courteously respond to all questions and issues in a timely and efficient manner.
Track and record issues and data to inform the company of problems and requests for improvements.
Contribute to the SOPs to enhance overall team efficiency.
Collect, organize and summarize various customer cases to identify trends and potential system bugs.
Ensure customer issues are resolved promptly through high-quality service.
Continuously learn and adapt to new knowledge so you can provide the highest level of service.
Perform other duties as assigned.

Qualifications:

A reliable computer, smart phone and reliable high-speed internet connection.
Excellent American English reading and writing skills.
Time spent living in the United States.
2-3 years of customer service experience and able to handle multiple customer issues simultaneously.
Team player who works well with others
Courteous and detailed written communication skills.
Strong learning ability and initiative.
Excellent technical skills - phone app technical skills are vital in this role.
Native English speaking, writing and listening skills.
Experience working in e-commerce platforms.
Practical experience in summarizing and optimizing SOPs.
Time spent living in the US preferred.
An interest in plants and/or crafts.

Your Location:

This position is fully remote, and candidate must be based in Mexico

Compensation:

The hourly compensation range for this role is $8-$10/hr USD
Shifts will vary, but will generally fall between 8AM-8PM ET, and will include a Saturday or a Sunday.

Why Join Us?

Shape the future of live shopping: Be part of a dynamic team revolutionizing the online shopping experience, combining creativity and technology to create immersive, interactive platforms for sellers and buyers alike.
Collaborate with industry pioneers: Work alongside a nimble, innovative team, backed by some of the most prestigious VCs in Silicon Valley, with opportunities to influence the product direction.
Solving complex challenges: You'll take on complex problems that others haven't yet been able to solve, driving innovation and pushing boundaries in your work.
Thrive in a flat, startup environment: Take full ownership of your projects while working alongside a supportive team that values collaboration and mutual respect.

Our Commitment to Diversity and Inclusion

Palmstreet is proud to be an equal opportunity employer. We celebrate diversity and encourage applications from everyone—especially those whose identities are traditionally underrepresented in tech. We do not discriminate on race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law.

For roles in Canada, we also comply with the Employment Equity Act.

Application Process

We’re excited to review your application! If your experience aligns with what we’re looking for, our hiring team will reach out to schedule an initial screening call and walk you through the next steps of our interview process.

While we try our best to respond to everyone, the high volume of applications may mean we’re unable to provide individual updates if we decide not to move forward.

To stay connected and explore future opportunities, follow us on LinkedIn or visit us at https://palmstreet.app/careers.

","hiringOrganization":{"@type":"Organization","name":"Palmstreet","sameAs":"https://palmstreet.app/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mexico","addressCountry":"Mexico","addressRegion":"North America"}}}},{"@type":"ListItem","position":41,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-14","description":"

Description

FinBot, part of Guideline group (traded on the Tel- Aviv stock exchange) is a FinTech solution designed to assist accountants and tax experts in improving and simplifying their day-to-day processes.

FinBot is the leading FinTech accounting manager solution in Israel. We provide an end-to-end B2B solution for Accountant Firms. Our SAAS solution offers the CPA the automation of complex processes including Income invoices, Expense management, Tax payment, Tax Reports, Automatic (OCR) invoice processing, and much more covering all aspects of financial management.

For more information about our company, please visit our LinkedIn page: https://www.linkedin.com/company/fin-bot/

We seek a dedicated and proactive Customer Suppot Representative to join our team. In this role, You will work closely with customers to help them solve problems and improve their experiance wile using our product, troubleshoot issues, and provide insightful feedback to our product and support teams.

Key Responsibilities:

Communicate with customers through phone, email, and chat to provide exceptional service.
Address customer inquiries with knowledgeable answers about our products and services.
Troubleshoot and resolve basic technical issues on Windows platforms.
Maintain accurate and detailed records of customer interactions and solutions.
Collaborate with team members to ensure seamless customer experiences.

Requirements

1-2 years of relevant experience in customer support or a similar role (advantage).
Excellent phone etiquette with outstanding verbal, written, and interpersonal skills.
Ability to multitask, prioritize, and organize workload effectively.
Quick learner with a strong attention to detail.
Self-managed while thriving in a team-oriented environment.

","hiringOrganization":{"@type":"Organization","name":"Guideline Group","sameAs":"https://www.guideline.co.il/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bnei Brak, Tel Aviv District, IL","addressCountry":"Israel","addressRegion":"Middle East"}}}},{"@type":"ListItem","position":42,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-14","description":"Benefits:\n

401(k) matching
Competitive salary
Employee discounts
Free uniforms
Paid time off
Training & development

\n\n\n Benefits/Perks

Medical insurance
401K retirement with company match
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events

Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation

Qualifications

High school diploma or GED
Minimum of two years of customer service experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal

About Culligan

\n\n
\n\n

","hiringOrganization":{"@type":"Organization","name":"Culligan","sameAs":"https://www.culligan.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Kearney, NE, US","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":43,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-14","description":"

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!

Overview

The Customer Support area is responsible for assisting customers by providing information about products and/or services, answering questions, and resolving problems and issues.

Responsibilities

TNS has an opportunity for a Customer Support Representative to join our Customer Care team in providing technical and customer support for the telecommunications products and services that we offer. The CSR will primarily interact with companies that are being flagged as potential spammers and wish to appeal this rating. This position involves opening trouble tickets, performing initial troubleshooting and investigation, escalating tickets to other teams as-needed, and seeing tickets through to final resolution and closure.

Qualifications

Required Qualifications:
Strong written and verbal English communications skills
One or more years of experience working in a customer support environment
Proficiency with Microsoft Office applications such as Word, Excel, and Outlook
Ability to accurately type 40+ words per minute

Desired Qualifications:
Previous experience with telecommunications services
Familiarity with computer networking

If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!

TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

","hiringOrganization":{"@type":"Organization","name":"Transaction Network Services","sameAs":"https://www.tnsi.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"IND - Noida, India","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":44,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-18","description":"

Change the world. Love your job.

\n\n\n\n Are you passionate about helping people and solving problems? Do you thrive in a dynamic environment where no two days are the same? Join our Customer Support Center team and become an integral part of TI's success story!\n \n\n
\n \n\n Your impact:\n \n\n As a Customer Support Representative, you'll be the friendly voice and problem-solving champion for our valued customers. You will:\n \n\n • Turn customer challenges into success stories\n \n\n • Collaborate with cross-functional teams to tackle complex issues\n \n\n • Contribute to improving our operational processes and customer experience\n \n\n • Use internal systems to respond to customer inquiries and document customer interactions\n \n\n • Leverage data to address customer problems and maintain operational success metrics\n \n\n • Proactively resolve data discrepancies between TI and customers\n \n\n • Gain valuable experience in building both external and internal relationships\n \n\n • Be a part of a supportive team environment that values your input and ideas\n \n\n\n\n Minimum requirements:\n\n

College degree or above with 1 years of work experience in a call center or customer support environment
Proficient written expression in English, good oral expression will be preferred, or have the ability to communicate in Japanese or Korean

\n\n \n\n\n Preferred qualifications:\n\n\n • You're a natural communicator who can explain complex ideas simply\n\n\n • You have an eagle eye for details and take pride in your work\n\n\n • Your passion for helping others shines through in every interaction\n\n\n • You're a creative problem-solver who thinks on your feet\n\n\n • You thrive in a fast-paced environment and can juggle multiple priorities\n\n\n • You're comfortable working independently, but also love being part of a team\n\n\n • Previous customer service experience is a plus\n\n\n • Microsoft Excel experience including the use of filters, formulas and pivot tables to organize, aggregate and analyze data\n\n\n • Familiarity with email, ticketing systems and customer relationship management (CRM) platforms experience preferred\n\n\n \n\n\n Join us and be part of a team that's shaping the future of technology while providing world-class customer support. Your journey to an exciting career starts here!\n\n

\n\n\nWhy TI?\n\n\n

Engineer your future. We empower our employees to truly own their career and development. Come collaborate with some of the smartest people in the world to shape the future of electronics.
We're different by design. Diverse backgrounds and perspectives are what push innovation forward and what make TI stronger. We value each and every voice, and look forward to hearing yours. Meet the people of TI
Benefits that benefit you. We offer competitive pay and benefits designed to help you and your family live your best life. Your well-being is important to us.

\n\n\n
\n\n\n\n\nAbout Texas Instruments\n\n\n Texas Instruments Incorporated (Nasdaq: TXN) is a global semiconductor company that designs, manufactures and sells analog and embedded processing chips for markets such as industrial, automotive, personal electronics, communications equipment and enterprise systems. At our core, we have a passion to create a better world by making electronics more affordable through semiconductors. This passion is alive today as each generation of innovation builds upon the last to make our technology more reliable, more affordable and lower power, making it possible for semiconductors to go into electronics everywhere. Learn more at TI.com.\n \n\n
\n\n\n\n\n Texas Instruments is an equal opportunity employer and supports a diverse, inclusive work environment.\n \n\n
\n\n\n If you are interested in this position, please apply to this requisition.","hiringOrganization":{"@type":"Organization","name":"Texas Instruments","sameAs":"https://www.ti.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Shanghai, China","addressCountry":"China","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":45,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-17","description":"

About the Job:

UK’s leading Translation and Interpretation Company, TRANSLATION EMPIRE, is looking for English Speaking Candidates. Candidate must be proficient in English and must have exceptional communication skills.

Responsibilities:

Manage/handle the outgoing/incoming calls professionally

Identify and assesses customer’s need to achieve satisfaction

Giving follow up calls to the customers at a specified date and time

Stay up-to-date on product and service knowledge

Follow communication procedures, guidelines, and policies

Managing a large number of outbound/inbound calls

Identify trends in customer inquiries or issues, and provide feedback to relevant teams to improve products, services, or processes

Requirements

Requirements & Skills:

Excellent written and verbal communication skills, particularly in English

Strong problem-solving and troubleshooting abilities

Ability to remain calm and professional under pressure

Strong attention to detail and accuracy

Ability to work independently and as part of a team

Comfortable with technology and ability to quickly learn new systems

Ability to adapt to changing situations and priorities

Shift Time:

Shift 1: Mon- Sat (onsite) 12pm-8pm 1:30pm-9:30pm 1pm-9pm

Shift 2: Mon- Sat (onsite) 4pm-12am 5:30pm-1:30am

Shifts are aligned with UK timing

Location:

DHA 1, Sector F, Rawalpindi

Salary:

Market Competitive

","hiringOrganization":{"@type":"Organization","name":"Translation Empire","sameAs":"https://translation-empire.pk/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Rawalpindi, Punjab, Pakistan","addressCountry":"Pakistan","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":46,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-19","description":"

Job Description

What if you could use your people skills to support a product that impacts the way communities’ hospitals, homes, sports stadiums, and schools across the world are built? Construction impacts the lives of nearly everyone in the world, yet it’s also one of the world’s least digitized and least served industries. That’s why we’re looking for a talented Customer Support Representative (CSR) to join Procore’s journey to revolutionize construction. As a CSR, you’ll utilize your strong problem-solving and people skills to help save our customers time and resources via one-call resolutions, giving our clients the confidence to understand, use, and evangelize Procore's platform.

As a member of Procore’s CSR team, you’ll be provided with the resources to master your craft and clarity of purpose through a shared vision—to improve the lives of everyone in construction. With encouragement from nurturing team leaders, you’ll have access to programs and equitable opportunities to help you grow and thrive, both personally and professionally. For strong CSRs, this position is a great launching point to careers on our Custom Solutions, Documentations, Learning & Development teams, and more! If you’re excited by the opportunity to work with a dynamic, diverse team in a fast-paced, fast-growing environment—Procore is the place for you!

This position will report to the Manager of Customer Support and is based remotely. We provide our customers with 24/7, around-the-clock support. We are looking for folks who are interested in learning more about starting a support career at Procore now or in the future if/when a position becomes available.

What you’ll do:

Acquire and maintain a thorough understanding of Procore’s business model, system, and the tools needed to optimize system use and maximize impact
Work in an exciting, fast-paced contact center environment that requires adherence to assigned schedules to ensure adequate coverage for customer needs
Leverage your strong collaboration skills, connecting with other teams to escalate client cases and solve complex customer problems
Deliver a best-in-class customer experience by managing and addressing a stream of telephone, web inquiries, chat, and email to patiently guide our customers through the process of achieving their goals with Procore’s software
Diligent, consistent attention to detail and management of administrative aspects of the job
Demonstrate positive attitude and respect for coworkers and customers, building and maintaining warm working relationships with clients and colleagues alike
Proactively seek guidance and direction from manager and co-workers when appropriate
Convey Procore’s culture, values of Openness, Optimism, and Ownership to our clients, adhere to established ethical standards

What we’re looking for:

6+ months of related experience (queue-based roles, other customer support experience, retail, etc.) and a High School Diploma or GED
A clear communicator (both written and orally) with prior experience evaluating and resolving customer inquiries successfully
Strong curiosity and persistence while researching and troubleshooting problems to find answers to consumer questions
A hungry learner with the ability to learn quickly and adapt to a changing product
Self-starter who is excellent at problem-solving
A solution-focused mindset that proactively detects issues and provides timely solutions
Superb attention to detail with extensive experience multitasking and managing work independently while still functioning as a supportive team player
Prior experience or even interest in the construction industry is a plus

Additional Information

Base Pay Range: $19-$22 per hour.

Equity Compensation: Eligible

Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.

For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

","hiringOrganization":{"@type":"Organization","name":"Procore Technologies","sameAs":"https://www.procore.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin, TX, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":47,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-19","description":"

Job Description

What if you could use your people skills to support a product that impacts the way communities’ hospitals, homes, sports stadiums, and schools across the world are built? Construction impacts the lives of nearly everyone in the world, yet it’s also one of the world’s least digitized and least served industries. That’s why we’re looking for a talented Customer Support Representative (CSR) to join Procore’s journey to revolutionize construction. As a CSR, you’ll utilize your strong problem-solving and people skills to help save our customers time and resources via one-call resolutions, giving our clients the confidence to understand, use, and evangelize Procore's platform.

What you’ll do:

Acquire and maintain a thorough understanding of Procore’s business model, system, and the tools needed to optimize system use and maximize impact
Work in an exciting, fast-paced contact center environment that requires adherence to assigned schedules to ensure adequate coverage for customer needs
Leverage your strong collaboration skills, connecting with other teams to escalate client cases and solve complex customer problems
Deliver a best-in-class customer experience by managing and addressing a stream of telephone, web inquiries, chat, and email to patiently guide our customers through the process of achieving their goals with Procore’s software
Diligent, consistent attention to detail and management of administrative aspects of the job
Demonstrate positive attitude and respect for coworkers and customers, building and maintaining warm working relationships with clients and colleagues alike
Proactively seek guidance and direction from manager and co-workers when appropriate
Convey Procore’s culture, values of Openness, Optimism, and Ownership to our clients, adhere to established ethical standards

What we’re looking for:

6+ months of related experience (queue-based roles, other customer support experience, retail, etc.) and a High School Diploma or GED
A clear communicator (both written and orally) with prior experience evaluating and resolving customer inquiries successfully
Strong curiosity and persistence while researching and troubleshooting problems to find answers to consumer questions
A hungry learner with the ability to learn quickly and adapt to a changing product
Self-starter who is excellent at problem-solving
A solution-focused mindset that proactively detects issues and provides timely solutions
Superb attention to detail with extensive experience multitasking and managing work independently while still functioning as a supportive team player
Prior experience or even interest in the construction industry is a plus

Additional Information

Base Pay Range: $19-$22 per hour.

Equity Compensation: Eligible

Perks & Benefits

About Us

If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.

For Los Angeles County (unincorporated) Candidates:

","hiringOrganization":{"@type":"Organization","name":"Procore Technologies","sameAs":"https://www.procore.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver, CO, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":48,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-20","description":"

Für unser Team in Brunn am Gebirge (Wien) suchen wir Sie zur Verstärkung unseres Teams im Innendienst als

Customer Support Representative (m/w/d) – Innendienst

und engagierte Persönlichkeit mit Leidenschaft für exzellenten Kundenservice

Advanced Energy Industries, Inc. (NASDAQ: AEIS) ermöglicht Durchbrüche im Design und treibt das Wachstum führender Halbleiter- und Industriekunden voran. Unsere Präzisions-Energie- und Steuerungstechnologien sowie unser Anwendungs-Know-how inspirieren zu engen Partnerschaften und Innovationen in der Dünnschicht- und industriellen Fertigung. Wir sind stolz auf unser reiches Erbe, unsere preisgekrönten Technologien und wir schätzen die Talente und Beiträge aller Mitarbeiter von Advanced Energy weltweit.

Ihre Aufgaben:

Selbstständige Erledigung anfallender Arbeiten im Customer Support
Verantwortlich für Angebotserstellung sowie Auftragsbearbeitung
Lieferzeitüberwachung
Überwachung der Trade Compliance – Richtlinie

Rechnungsstellung inkl. Gutschriften und anderen Rechnungskorrekturen
Sowohl telefonische als auch schriftliche Unterstützung der Kunden im B2B
Unterstützung des Upselling von Produkten und produktnahen Dienstleistungen
Regelmäßiger interner Informationsaustausch sowie mit den Kunden über den Status von laufenden Aufträgen
Enge Zusammenarbeit mit internen Abteilungen und internationalen Standorten zur Optimierung des Kundenerlebnisses

Ihr Profil:

Abgeschlossene kaufmännische Ausbildung sowie fundierte Erfahrung im internationalen Vertrieb/ Kundendienst
Gutes SAP – oder gleichwertiges ERP – Systemwissen
Ausgeprägte Serviceorientierung und Freude am Kundenkontakt
Proaktives und selbstständige Handeln
Interesse an technischen Produkten und Verständnis wünschenswert
Kommunikationsstärke in Wort und Schrift
Fähigkeit sich in einem dynamischen Arbeitsumfeld sicher zu bewegen
Teamfähigkeit und Begeisterung für die Arbeit in einem internationalen Umfeld
Sehr gute Kenntnisse in MS – Office, strukturiertes, papierloses Arbeiten
Verhandlungssichere Deutsch- und Englischkenntnisse, weitere Sprachen von Vorteil

Wir bieten Ihnen:

Ein globales Umfeld in einem innovativen, elektrotechnischen High-Tech Unternehmen mit anspruchsvollen und abwechslungsreichen Aufgaben mit leistungsgerechter Vergütung, guter Vereinbarkeit von Familie und Beruf durch flexible Arbeitszeitmodelle und eine moderne, sehr gute Büroausstattung. Weitere Benefits erläutern wir gern persönlich.

Möchten Sie eine neue Herausforderung annehmen und Teil eines innovativen, internationalen Unternehmens werden?

Dann freuen wir uns auf Ihre Bewerbung, gern in englischer Sprache.

","hiringOrganization":{"@type":"Organization","name":"Advanced Energy","sameAs":"https://www.advanced-energy.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Brunn am Gebirge, AT, 9, AT, 2345","addressCountry":"Austria","addressRegion":"Europe"}}}},{"@type":"ListItem","position":49,"item":{"@type":"JobPosting","title":"Customer Support Representative","datePosted":"2025-08-20","description":"

Job Title

Customer Support Representative

Purpose of the role

Amadeus is committed to providing customers globally with superior support and service to ensure their success in using Amadeus solutions. Amadeus Hospitality’s award winning Customer Support team offers first line support to its global customer base in the hospitality industry. The first priority of the Customer Support team is to help every customer be more successful in using our products. 

The role of the Customer Support Representative is typically the entry point into the Customer Support organization and is intended to afford the right candidate an opportunity to build on basic computer and customer service skills while providing first line call-center support for basic customer inquiries.  The Customer Support  Representative works closely with our customers who are utilizing our industry leading hospitality solutions by helping them resolve inquiries and issues in a timely manner thus driving further adoption of our products/solutions while also reducing disruption to our customers while they use our products/solutions to run their business.

In this role you'll:

Support Duties

Serve as Amadeus Hospitality customers’ first level of support via all incoming channels (phone, portal, email, etc.); initially for a specific product/product line with additional products trained as competency increases.  
Identify relevant resolution and communicate to clients and peers; distinguish between problem symptoms, and problem cause.
Ensure that a problem is resolved with tenacity using all means and tools at your disposal. 
Clearly and effectively document all issues in our CRM; including all troubleshooting steps, each customer interaction/dialog and other salient details.
Ensure a high first contact resolution rate and fast problem solving due to own experience and effective use of the knowledgebase.

Customer Service Excellence

Maintain the highest level of client satisfaction.
Quickly understand customer needs and impact. Service customer in a fast and efficient manner and apply workarounds if final solution cannot be applied in a short time. 
Keep team members, management, clients and Amadeus personnel informed of client issues as needed. 
Raise unresolved issues to Team Leads for technical guidance; identify when own knowledge has been exhausted and appropriate escalation of the problem should be made (including all necessary diagnostic data).  
Raise internal/external escalations in accordance with established escalation procedures.

Operational Efficiency

Maintain technical knowledge of all Amadeus Hospitality products you support.
Ensure efficient and qualitative case handling by following the defined support process and tools.
Work in line with, and in support of, existing help desk processes and defined service levels.

About the ideal candidate:

Tertiary qualifications (or equivalent) in a relevant discipline from a college of University.
Experience in Technical Support within a call center/help desk environment desired.
Experience supporting Hotel software products or related experience is an advantage. 
Analytical thinking. 
Strong verbal and written communication skills.
General knowledge of the Amadeus Hospitality desired 
Basic understanding of Amadeus’ Hospitality offering
Knows current policies, practices and trends affecting own area
Understands principles of the industry in which we operate

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. 

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law. 

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Who we are:

Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.

Current Opportunity: Customer Service Specialist (French Speaking)

Location: UK
Hybrid/Remote/Onsite: Hybrid or remote depending on your proximity to our Ealing, London office.
Language: English and French
Salary: £27,000 plus bonus and competitive benefits offering.

Job Description:

We have an exciting opportunity for a Customer Service Specialist to join our team in the UK. In this role, you will be responsible for providing exceptional customer service to employees and their families, assisting them in locating valuable resources and referrals within their community. Our Specialists work in a fast-paced environment and are expected to uphold WPO's core values while maintaining high-quality customer service. Telephone skills are vital in this role, as they contribute to our growth and success. We are looking for candidates who are organized, professional, and motivated self-starters.

What you will do:

As a Customer Service Specialist, your main responsibilities will include:

Assessing the needs of employees through targeted questioning
Gathering personal information and details about the individual requiring care
Providing clear explanations of the issues and needs
Obtaining desired geographic locations for referral searches and any personalized criteria
Delivering high quality customer service through written and verbal interactions with our clients and providers
Conducting research using our internal database, websites, and local organizations to find referrals that meet the client's needs
Performing quality assurance callbacks to our clients
Ensuring high-quality work in all aspects of the position, including accurate data entries with proper spelling and grammar
Any additional tasks pertinent to the position, as deemed appropriate by management.

Required Skills:

To excel in this role, you will need the following skills:

Strong written and spoken communication skills in English and French.
Excellent customer service skills providing the caller with friendly, enthusiastic, and empathetic service
Proficient in conflict resolution skills
Ability to organize and prioritize effectively
Outstanding organizational, relationship-building and interpersonal communication skills

What we offer:

At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:

Gym reimbursement, Transport reimbursement, Tuition reimbursement, Permanent health insurance, Life insurance, Mentorship programme, CPD training reimbursement, EAP benefits, Employee exchange programme, Comprehensive training provided for this position.

At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.

We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.

For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience

Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).

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Customer Service Specialist (French Speaking)