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At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential.

Backed by $370 million in series C funding and driven by an unwavering passion for growth, we’ve welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 700+ teammates span 35 countries and represent 34 nationalities.

At Lighthouse, we’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀

What you will do

As a Customer Project Manager (CPM) at Lighthouse, you’ll play a pivotal role in driving the success of our Data Solutions and Enterprise clients. This is a customer-facing, strategic role where you’ll build trust, strengthen relationships, and ensure our clients are achieving maximum impact from our solutions. You’ll act as the connective tissue between our customers, product, and internal teams, ensuring smooth delivery, proactive communication, and consistent value.

The ideal candidate thrives in a fast-paced environment, is solutions-oriented, and gets energy from orchestrating programs that enhance customer success.

Where you will have impact

Serve as a trusted advisor for Lighthouse’s most important customers, ensuring strong adoption and long-term success.
Lead client onboarding, project kickoffs, and coordinate program documentation.
Drive Quarterly Business Reviews (QBRs) and regular client touchpoints, presenting insights, updates, and opportunities for further value.
Manage renewals, client communication, and follow up on data/system-related issues.Oversee custom developments, change orders, and ensure timely delivery of commitments.
Map key contacts within accounts and maintain strong executive-level relationships.
Review program activities such as application questions, data inquiries, and ticket escalations (non-support).
Collaborate cross-functionally with Product, Engineering, Customer Success, and Commercial teams to align on client needs and program outcomes.
Identify upsell opportunities and support the commercial team in expanding accounts.

About Our Team

Our Customer Growth team is a closely collaborative team of 28 professionals from around the world. Led by one of the founders of Lighthouse, our team focuses on nurturing client relationships. Our team has two primary objectives: retain clients' business and grow those opportunities. They accomplish these objectives by learning what their clients' goals are and helping their clients achieve them. Our team has a strong hospitality background and understands the importance of delivering exceptional customer experiences.

\n\n

What's in it for you?

Flexible working environment: Work from home or at one of our global offices.
Flexible time off: Autonomy to manage your work-life balance.
Collaborative team: High-bar, friendly, creative, and passionate colleagues.
Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
Impactful work: Shape products relied on by 75,000+ users worldwide.
Comprehensive health insurance: Extensive coverage for you and your dependents.
Competitive compensation: Proactively maintained to value your work.
Referral bonuses: Earn rewards for bringing in new talent.

Who You Are

2+ years of experience in program or project management, ideally with enterprise or global accounts.
Strong background in managing complex, multi-stakeholder initiatives from planning through delivery.
Ability to adeptly manage stakeholders, apply critical thinking, embrace constructive feedback, and confidently express opinions
Knowledge of the hospitality industry and SaaS solutions is a plus.
Excellent organizational skills and attention to detail, with the ability to juggle multiple priorities.
Exceptional communication skills (verbal and written), with confidence presenting to senior stakeholders.
Proficiency in Google Suite, Excel, PowerPoint, and project/task management platforms.
Ability to work effectively across time zones and in multicultural environments.
Fluent in English (additional languages are a strong plus).

Personality & Values

You love orchestrating great customer experiences and solving key problems for users.
You have excellent communication skills (both written and verbal) since your business stakeholders will be operating at different levels from analysts to senior executives.
You get energy from working in a highly complex and challenging environment.
You are comfortable translating customer ideas and requests into clear project requirements, sometimes technical in nature.
You consider yourself as a self-starter and take the initiative to undertake a project from A-Z
You truly care about what is best for our customers and go the extra mile to make sure they are having an incredible experience by offering white-glove service.
You excel and thrive in a collaborative work environment.

Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. We actively encourage applications from individuals with disabilities and are dedicated to providing reasonable accommodations throughout the recruitment process and during employment to ensure all qualified candidates can participate fully. Our commitment to equality is not just a policy; it's part of our culture.

If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply. Not ticking every box? No problem! We value diverse backgrounds and unique skill sets. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you.

We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry. #LI-Hybrid

","hiringOrganization":{"@type":"Organization","name":"Lighthouse","sameAs":"https://www.mylighthouse.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bruges, Belgium; Brussels Metropolitan Area; Ghent, Belgium","addressCountry":"Belgium","addressRegion":"Europe"}}}},{"@type":"ListItem","position":2,"item":{"@type":"JobPosting","title":"Customer Program Manager -EMEA","datePosted":"2025-09-24","description":"

What you will do

The ideal candidate thrives in a fast-paced environment, is solutions-oriented, and gets energy from orchestrating programs that enhance customer success.

Where you will have impact

Serve as a trusted advisor for Lighthouse’s most important customers, ensuring strong adoption and long-term success.
Lead client onboarding, project kickoffs, and coordinate program documentation.
Drive Quarterly Business Reviews (QBRs) and regular client touchpoints, presenting insights, updates, and opportunities for further value.
Manage renewals, client communication, and follow up on data/system-related issues.Oversee custom developments, change orders, and ensure timely delivery of commitments.
Map key contacts within accounts and maintain strong executive-level relationships.
Review program activities such as application questions, data inquiries, and ticket escalations (non-support).
Collaborate cross-functionally with Product, Engineering, Customer Success, and Commercial teams to align on client needs and program outcomes.
Identify upsell opportunities and support the commercial team in expanding accounts.

About Our Team

\n\n

What's in it for you?

Flexible working environment: Work from home or at one of our global offices.
Flexible time off: Autonomy to manage your work-life balance.
Collaborative team: High-bar, friendly, creative, and passionate colleagues.
Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
Impactful work: Shape products relied on by 75,000+ users worldwide.
Comprehensive health insurance: Extensive coverage for you and your dependents.
Competitive compensation: Proactively maintained to value your work.
Referral bonuses: Earn rewards for bringing in new talent.

Who You Are

2+ years of experience in program or project management, ideally with enterprise or global accounts.
Strong background in managing complex, multi-stakeholder initiatives from planning through delivery.
Ability to adeptly manage stakeholders, apply critical thinking, embrace constructive feedback, and confidently express opinions
Knowledge of the hospitality industry and SaaS solutions is a plus.
Excellent organizational skills and attention to detail, with the ability to juggle multiple priorities.
Exceptional communication skills (verbal and written), with confidence presenting to senior stakeholders.
Proficiency in Google Suite, Excel, PowerPoint, and project/task management platforms.
Ability to work effectively across time zones and in multicultural environments.
Fluent in English (additional languages are a strong plus).

Personality & Values

You love orchestrating great customer experiences and solving key problems for users.
You have excellent communication skills (both written and verbal) since your business stakeholders will be operating at different levels from analysts to senior executives.
You get energy from working in a highly complex and challenging environment.
You are comfortable translating customer ideas and requests into clear project requirements, sometimes technical in nature.
You consider yourself as a self-starter and take the initiative to undertake a project from A-Z
You truly care about what is best for our customers and go the extra mile to make sure they are having an incredible experience by offering white-glove service.
You excel and thrive in a collaborative work environment.

","hiringOrganization":{"@type":"Organization","name":"Lighthouse","sameAs":"https://www.mylighthouse.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Barcelona, Spain; Greater Madrid Metropolitan Area","addressCountry":"Spain","addressRegion":"Europe"}}}},{"@type":"ListItem","position":3,"item":{"@type":"JobPosting","title":"Director, Value Engineering EMEA","datePosted":"2025-09-24","description":"

Company Description

MicroStrategy transforms organizations into intelligent enterprises through data-driven innovation. We match smart people to dynamic projects and technologies that truly challenge their talents. Curious and creative in outlook, our success is built on the talent and energy of smart and driven people.\n\nMicroStrategy (Nasdaq: MSTR) is a worldwide leader in enterprise analytics and mobility software. A pioneer in the BI and analytics space, MicroStrategy delivers innovative software that empowers people to make better decisions and transform the way they do business. We provide our enterprise customers with world-class software and expert services so they can deploy unique intelligence applications.

Job Description

Director, Value Engineering EMEA

Location: London, UK (Hybrid Working)

Full-Time

Company Description

Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends, we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate.

But that's not all. Strategy is also leading a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategy's stock has outperformed every company in the S&P 500.

Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence.

Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued.

Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee; you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment.

Job Description

The Role:

We are looking for a visionary and results-driven Director, Value Engineering – EMEA to lead our regional strategy for delivering and communicating business value to customers. In this strategic leadership role, you will be at the forefront of our value engineering initiatives, ensuring customers across EMEA understand, quantify, and realize the full impact of our platform.

You will work closely with Sales, Product, Marketing, and Customer Success to shape how we articulate and deliver business value, influence executive-level decision-making, and accelerate adoption and growth.

Your Focus:

Business Value Strategy & Value Engineering Execution

Lead the end-to-end value engineering lifecycle, helping customers recognize and achieve measurable business value from initial engagement to expansion and renewal.
Develop and continuously refine value engineering methodologies that position our platform as a strategic driver of business transformation.
Partner with Sales to create persuasive, ROI-focused business cases and business value propositions tailored to each customer’s goals.
Infuse business value thinking into every stage of the sales process, from first interaction to final negotiation.

Sales Enablement & GTM Alignment

Build and scale value engineering tools and frameworks that drive consistency and effectiveness in customer engagements.
Maintain a centralized library of business value assets, including ROI models, industry benchmarks, success stories, and impact assessments.
Train and enable field teams on value engineering practices and how to lead high-impact conversations centred on business value.
Collaborate cross-functionally to align messaging and customer experience across the full go-to-market ecosystem.

Strategic Planning & Revenue Growth

Co-own regional go-to-market planning with Sales leaders to ensure value engineering directly supports pipeline creation, deal acceleration, and expansion opportunities.
Identify and prioritize accounts and segments where business value impact can be most effectively demonstrated.
Define and track key metrics to measure the contribution of value engineering to sales performance, customer success, and revenue growth.

New Logo Acquisition & Account Strategy

Design compelling business value narratives that support strategic account entry and new logo pursuits.
Partner with sales and marketing teams to drive account-based strategies supported by actionable value engineering insights.
Capture outcomes from strategic engagements and ensure follow-through on all agreed-upon actions that drive business value for the customer.

Leadership & Organizational Enablement

Evangelize a business value-driven mindset across the organization, championing the role of value engineering in driving customer success.
Act as a thought leader and mentor to internal teams on how to deliver differentiated, customer-centric value engagements.
Build strong relationships across departments to ensure alignment in value delivery, messaging, and execution.

Required Experience And Skills:

Value Engineering Expertise: Strong experience in value engineering, business consulting, or strategic B2B enterprise sales.
Business Value Focus: Proven track record in quantifying and presenting business value to senior executives and business stakeholders.
Strategic and Analytical Thinking: Ability to create and communicate impactful business cases, ROI models, and transformation roadmaps.
Executive Presence: Experience engaging at the C-level, with the ability to influence key stakeholders through strong business storytelling.
Cross-Functional Collaboration: Demonstrated success working across Sales, Product, Marketing, and Customer Success to align around business value delivery.
B2B SaaS Expertise: Strong understanding of the enterprise software landscape, with experience navigating complex sales cycles in the EMEA region.
Program Management: Ability to scope, lead, and scale cross-functional go-to-market programs with measurable outcomes.

Additional Information

Strategy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

","hiringOrganization":{"@type":"Organization","name":"MicroStrategy","sameAs":"https://www.microstrategy.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London, United Kingdom","addressCountry":"United Kingdom","addressRegion":"Europe"}}}},{"@type":"ListItem","position":4,"item":{"@type":"JobPosting","title":"General Manager, EMEA / UK","datePosted":"2025-09-24","description":"

Nift is disrupting performance marketing, delivering millions of new customers to brands every month. We’re actively looking for a General Manager, EMEA / UK to join our Revenue team.

As the General Manager of EMEA, you will report to global CRO, and will lead & execute our growth strategy. You will be responsible for all commercial development (sales) to Partners/ Brands/Advertisers across EMEA. You’ll initially be personally responsible for building strong relationships with senior-level contacts, industry leaders, driving revenue and establishing a scalable process, before hiring a team and expanding the GEO’s.

Our Mission

Nift’s mission is to reshape how people discover and try new brands by introducing them to new products and services through thoughtful \"thank-you\" gifts. Our customer-first approach ensures businesses acquire new customers efficiently while making customers feel valued and rewarded. We are a data-driven, cash-flow-positive company that has experienced 1,111% growth over the last three years. Now, we’re scaling to become one of the largest sources for new customer acquisition worldwide.

Backed by Spark Capital & Foundry who also invested in Slack, Snap, SeatGeek, Fitbit, Warby Parker, Wayfair and Twitter, we are poised for exponential growth and ready to demonstrate impact on a global scale. Read more about our growth here.

What You Will Do:

Drive expansion across priority EMEA markets, ensuring accelerated acquisition of demand-side & supply side partners/brands/advertisers throughout the region
Build, nurture, and maintain direct C-suite & VP level relationships within enterprise partners, brands, advertisers, and agencies
Develop and implement scalable go-to-market, commercial, and account development strategies to achieve business objectives
Identify and establish strategic in-direct channels and partnerships to accelerate growth and expand market share
Represent the company across the EMEA region, elevating brand visibility and reputation through active engagement in industry events, forums, conferences and thought leadership opportunities
Partner cross-functionally with product, marketing, and operations teams to align on the needs of the region
Initially this is a hands-on role. You will build upon our existing customers & partners to increase our market share yourself before hiring a regional team

What You Need:

12+ years of post-university sales experience with a proven track record of consistently meeting or exceeding quotas
Successful track record selling performance marketing solutions and/or ad-tech, ideally with small company or start-up exposure
Demonstrated success establishing and growing business in the UK, Europe, or broader EMEA region (experience launching a region for an ad-tech company is a strong plus)
Results-driven, with a strong focus on outcomes, and a demonstrable proof of consistently meeting or exceeding your quota, plans, and aggressive revenue targets
Ownership Mindset: Proactive and self-motivated; a driver, not a passenger. Takes initiative, builds from the ground up, and consistently exceeds expectations

What You Get:

Competitive compensation, flexible remote work
Unlimited Responsible PTO
Great opportunity to join a growing, cash-flow-positive company while having a direct impact on Nift's revenue, growth, scale, and future success

","hiringOrganization":{"@type":"Organization","name":"Nift","sameAs":"https://www.gonift.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote"}}}},{"@type":"ListItem","position":5,"item":{"@type":"JobPosting","title":"Customer Success Manager, Digital","datePosted":"2025-09-24","description":"

About The Role

As a Digital Customer Success Manager at Abnormal AI, you will manage a high-volume customer portfolio through scalable, digital-first programs. Your focus is to drive adoption, retention, and growth by guiding customers through their lifecycle and ensuring measurable value from our platform.

You will design and execute targeted digital campaigns, monitor customer health, and collaborate with internal teams to address risks and optimize outcomes. Acting as a trusted advisor, you will use data and customer feedback to influence product, program, and content improvements across the digital journey.

Who You Are

2–4 years of experience in Customer Success, Account Management, or SaaS customer-facing roles
Skilled at analyzing customer data to identify risks, opportunities, and adoption trends
Experienced in digital lifecycle management and scaling engagement through campaigns or automation
Strong communicator, confident in digital and live formats (e.g., webinars, virtual QBRs)
Collaborative team player who partners effectively across Sales, Renewals, Product, and Support
Comfortable articulating SaaS product features, benefits, and use cases to drive adoption
Able to balance multiple priorities across a large portfolio while staying organized and outcome-focused

What You Will Do

Manage a portfolio of 500–600 customers through digital-first engagement strategies
Design and deliver digital campaigns (e.g., nurtures, surveys, adoption programs) aligned with lifecycle stages
Monitor customer health and usage data to identify risks and take proactive actions
Deliver digital QBRs/EBRs and webinars to showcase ROI and strengthen engagement
Partner with Renewal Managers on retention strategies for at-risk accounts
Surface insights and adoption trends to inform product roadmap, content, and digital programs
Contribute to playbooks, automation models, and scalable best practices for digital success

Must Haves

2–4 years in Customer Success, Account Management, or SaaS customer-facing roles
Proven ability to drive adoption, retention, and growth through digital strategies
Strong analytical skills with experience interpreting customer health and usage data
Excellent written and verbal communication skills for both digital and live customer interactions
Familiarity with CRM and customer success platforms (e.g., Salesforce, Gainsight, Totango)
Knowledge of SaaS customer lifecycle stages and strategies for digital engagement

\n\n

#Li-Em3

At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

Base salary range:$95,200—$112,000 USD

Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.

","hiringOrganization":{"@type":"Organization","name":"Abnormal Security","sameAs":"https://abnormalsecurity.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote - USA","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":6,"item":{"@type":"JobPosting","title":"UK Head of Partnerships, EMEA","datePosted":"2025-09-24","description":"

About The Role

The Director of Alliances, UK will be responsible for developing the channel program and managing channel relationships while driving incremental business through the channel programs for A-LIGN. In this role you will be responsible for achieving profitability, sales, partner satisfaction, and recruitment objectives from development of a successful channel program.

Reports To

Global VP of Strategic Alliances

Pay Classification

Full-Time

Responsibilities

Successfully develop a channel program using industry best practices and personal knowledge
Successfully develop a criterion for channels deserving focus
Successfully assess the market and prioritizes the top channels for focus
Successfully recruit targeted alliance partners into the A-LIGN Program
Successfully enable channel partners, work with A-LIGN Marketing to engage channel partner, create launch plan and measure results
Ensure newly recruited channel partners are revenue generating and growing incremental business for A-LIGN
Work with A-LIGN sales to engage with Alliance partners to drive rapport and add to A-LIGN sales pipelines
Conduct Quarterly Business Plan review with channel partners to ensure milestones are being met and partnership is mutually beneficial to both parties
Build up channel partner practice, at authorized A-LIGN distributors, to leverage their partner base to grow A-LIGN sales
Act as point of contact for channel partners and a resource to help them grow their business
Establish productive and professional business relationships with key personnel in assigned channel partner accounts
Meet assigned targets and objectives by driving profitable sales volume through strategic partnerships in assigned accounts
Enforce partner engagement accountability via Salesforce activity logging
Proactively assess, clarify, and validate partner(s) needs on an ongoing basis
Manages potential channel conflict through excellent communication internally and externally and through strict adherence to channel rules of engagement
Ensures partner compliance with partner agreements
Sets and meets quarterly recruitment targets for new channel partners into the A-LIGN Program
Channel partners report a high satisfaction rate with A-LIGN and their enablement on our products, pitch, and program
Ensure newly recruited and onboarded channel partners are producing revenue in less than one quarter
Update Salesforce hygiene on channel partner account statuses
Create Partner Portal for channel partners
Initiate and complete training and development objectives, including demos, within the assigned accounts and required time frame
Provide weekly activity reviews highlighting performance to plan results and plans to close any gaps
Enlists the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed
Other duties as assigned

Minimum Qualifications

Education

Bachelor’s degree from an accredited institution preferred

Experience

At least 5 years of channel sales experience, in a business-to-business sales environment within the information security or information technology sectors

Skills

Ability to meet deadlines with a high degree of motivation
Excellent communication skills
Thrives in a fast-paced environment
Ability to work individually as well as collaboratively

Benefits

Health Reimbursement Program
Group Pension Plan with Company Match
Competitive Bonus Structure
Home Office Reimbursement
Certification Reimbursement
Personalized Career Coaching
Generous Paid Time Off
Paid Office Closure December 25-January 1
Vacation Bonus
Summer Hours

About A-Lign

A-LIGN is the leading provider of high-quality, efficient cybersecurity compliance programs. Combining experienced auditors and audit management technology, A-LIGN provides the widest breadth and depth of services including SOC 2, ISO 27001, HITRUST, FedRAMP, and PCI. A-LIGN is the number one issuer of SOC 2 and HITRUST and a top three FedRAMP assessor. To learn more, visit a-lign.com

Come Work For A-Lign!

Apply online today at A-LIGN.com and learn about life at A-LIGN by following us on LinkedIn.
A-LIGN is an Equal Opportunity Employer.

","hiringOrganization":{"@type":"Organization","name":"A-LIGN","sameAs":"https://www.a-lign.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"United Kingdom – Remote","addressCountry":"United Kingdom","addressRegion":"Europe"}}}},{"@type":"ListItem","position":7,"item":{"@type":"JobPosting","title":"Senior Director Analyst, Identity and Access Management (Canada or EMEA)","datePosted":"2025-09-24","description":"

What makes Gartner Business & Technology Insights (BTI) a GREAT fit for you?

You are a team player who values expert insights, bold ideas, and intellectual courage.
You are always learning and looking to discover what’s next in security technology management.
You pursue personal excellence through team collaboration and consensus.

As a Gartner analyst, you’ll not only help clients solve complex challenges and deliver on key initiatives, but you’ll also grow your career and the scope of your impact across industries. We work hard, and we reward success with exceptional opportunity.

About This Role:

This role creates thought leading Identity and Access Management (IAM) advice, delivered to our BTI clients through published research, conversations (client inquiry), stage presentations, teleconferences, and client meetings. It is important that you have a vision for how IAM will evolve in the digital enterprise. We look for experience in deployment and operational management of IAM technologies such as Identity Governance and Administration (IGA) and Consumer IAM tools, as well as general knowledge of IAM marketplaces and solutions.

What You’Ll Do:

As a Gartner analyst you will meet with clients every day: on the phone, in a videoconference, from the stage at a Gartner event or face-to-face during a sales support visit. In every client interaction analysts help clients solve difficult security issues. You will:

Conduct research and analysis in specific areas of IAM technologies and services.
Provide guidance to clients that are selecting, deploying, and operating IAM technologies and services in both corporate and cloud environments.
Work collaboratively as part of a globally distributed team of analysts.
Deliver high quality actionable advice through a variety of media.
Write clear, actionable, advisory research documents.
Predict how IAM markets are developing to help clients in their selection process and assist vendors in market positioning.
Remain ahead of the curve on developments and issues within your coverage areas as well as adjacent areas.
Respond to client questions, create materials for clients and deliver in person, via teleconference, video conference or webinar and event presentations.
Maintain the Gartner’s industry leadership reputation by responding to press inquiries.

What You’Ll Need:

Gartner analysts are correctly viewed as THE experts. This means you need to know your markets, vendors, trends, management practices, etc. and be able to see the forest and the trees. Most Gartner analysts have many years of experience and enjoy solving puzzles. Specific coverage areas for the IAM Senior Director Analyst include (but are not limited to) planning, development, deployment, operations, products and services, and trends as a primary analyst in one or more of the following coverage areas (with working knowledge of the others):

Authentication - tools and techniques for verifying a digital identity
IGA tools - knowledge of the product market, best practices for requirements definitions and technology selection, and best practices for deployment and governance.
Externalized Authorization Management (EAM) tools, which provide decoupled runtime controls for fine-grained authorization: knowledge of the product market, best practices for requirements definitions and technology selection, and best practices for deployment and governance
Access Management (AM) - software and cloud-based services that use access control engines to provide centralized authentication, Single Sign-On (SSO), session management and authorization enforcement for target applications in multiple use cases.
Privileged Access Management (PAM) - tools and techniques for managing and monitoring privileged accounts and access.
Identity Verification - tools and techniques for managing the combination of activities during a digital interaction that brings a real-world identity claim within organizational risk tolerances.

In addition, the analyst should have expertise in or general familiarity with the following topics:

Best practices for general IAM technology selection, procurement, and implementation and for IAM operations and governance
IAM program management and governance, including vision and strategic planning; talent management; developing policies; controls and operational process; program maturity assessment.
Modern digital identity approaches like Identity Wallets/Decentralized Identity (DCI)/Bring Your Own Identity (BYOI)

Also, the following general skills and experience are required:

Demonstrated analytical skills, including the ability to apply conceptual models, and to recognize patterns while drawing and defending conclusions.
Articulate and succinct communication skills. Experience in speaking engagements is an advantage.
12 years + experience in a research or technology related role.
Bachelor's or equivalent experience
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

#Li-Eh1

#Li-Remote

Who Are We?

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:103884

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About The Opportunity

As a Customer Success Manager, you will work directly with Contentful customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful and partner closely with internal teams to amplify the voices of the customers. This is a high-velocity role, working with many different customers at all different parts of their journey. Your goal is to ensure positive customer experiences and hit customer retention benchmarks.

What To Expect?

Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning
Managing 120-200 customers at scale in the commercial segment
Execute customer programs, partnering with our product, sales, and marketing teams
Leverage tech tools to be able to manage your day-to-day, with a high level of throughput and organization, continually optimizing the workflows for maximum effectiveness
Drive product adoption, customer satisfaction, and overall influence on customer health scores
Monitor customer usage and health scores to proactively mitigate risks within a large book of business and nurture accounts ripe for expansion
Partner with the Renewal team early and often to maintain a high rate of customer retention
Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs
Prepare to travel ~20% annually for customer onsite meetings

What You Need To Be Successful

Bachelor’s degree or equivalent practical experience in a related field is highly preferred
3+ years in a customer-facing role, ideally in Customer Success or Account Management within SaaS, with a focus on managing accounts at scale
Proven track record of meeting or exceeding KPIs tied to retention, engagement, or customer satisfaction
Strong written and verbal communication skills, with the ability to engage effectively through digital channels and asynchronous formats
Demonstrated ability to collaborate cross-functionally with sales, marketing, support, and product teams
Comfortable discussing Contentful’s API-first model, structured content, and how headless architecture fits within modern digital stacks
Ability to leverage data tools (e.g., Gainsight, Salesforce, Tableau, Zendesk) to drive automated engagement, track account health, and trigger proactive lifecycle plays
Organized and detail-oriented, with a commitment to process adherence, maintaining clean records, and contributing to system improvements
Technically curious and capable of explaining complex concepts in a way that resonates with both technical and non-technical stakeholders
A customer-first mindset, with a passion for helping users realize value through scalable, thoughtful engagement and digital success programming

What’S In It For You?

Join an ambitious tech company reshaping the way people build digital experiences
Full-time employees receive Stock Options for the opportunity to share in the success of our company
Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
Company paid parental leave to care for and focus on your growing family
Use your personal annual education budget to improve your skills and grow in your career
Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
An annual wellbeing stipend to care for your physical, financial, or emotional health
A monthly communication stipend and phone hardware upgrade reimbursement.
New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business.

The application deadline is 11/23/25

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary Range: $79,000 - $107,000 OTE

[This position is eligible for equity awards, annual bonuses, short- and long-term incentives, and program-specific awards, where applicable, in accordance with the terms of Contentful’s variable compensation plans.]

#Sd1 #Li-Hybrid

Who Are We?

Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.

Everyone Is Welcome Here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.

By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

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About You

As a Customer Success Manager, Fed/SLED you will manage and grow a portfolio of customer relationships, ensuring their success and satisfaction while maximizing value realization from the Abnormal platform. Acting as a trusted advisor, you’ll align on success criteria, drive adoption of best practices, educate on new features, identify upsell opportunities, and proactively address issues while providing feedback to internal teams.

Who You Are

Experienced in enterprise SaaS product support environments
Skilled at building long-term, executive-level relationships and delivering measurable outcomes (renewals, health scores, growth)
Strategic thinker with strong account management, planning, and problem-solving skills
Capable of leading cross-functional initiatives to address customer needs and deliver scalable solutions
Knowledgeable in customer lifecycle management, including journey mapping, touchpoints, and retention strategies
Proficient with case management systems and CRMs (e.g., SFDC, JIRA)
Strong communicator with the ability to influence and engage executives and stakeholders at all levels

What You Will Do

Portfolio Management: Own a portfolio of accounts, ensuring ongoing satisfaction, retention, and growth
Value Realization: Serve as the customer advocate, deliver Business Reviews, prove ROI, and drive adoption of platform features to maximize value
Success Planning: Develop and execute strategic success plans that align with customer goals and roadmap; engage senior decision makers to guide strategy
Expansion Opportunities: Identify upsell and cross-sell opportunities based on customer needs and platform adoption
Product Knowledge: Maintain deep knowledge of Abnormal products and roadmap to educate customers on relevant features and drive adoption
Relationship Building: Establish trusted advisor relationships, understand industry trends, and cultivate customer champions
Collaboration: Partner across internal teams (Sales, Product, Engineering, Support) to ensure customer satisfaction, renewals, and expansion
Risk Mitigation: Monitor customer health, anticipate risks, and coordinate remediation plans before issues escalate

What You Will Do

Portfolio Management: Own a portfolio of accounts, ensuring ongoing satisfaction, retention, and growth
Value Realization: Serve as the customer advocate, deliver Business Reviews, prove ROI, and drive adoption of platform features to maximize value
Success Planning: Develop and execute strategic success plans that align with customer goals and roadmap; engage senior decision makers to guide strategy
Expansion Opportunities: Identify upsell and cross-sell opportunities based on customer needs and platform adoption
Product Knowledge: Maintain deep knowledge of Abnormal products and roadmap to educate customers on relevant features and drive adoption
Relationship Building: Establish trusted advisor relationships, understand industry trends, and cultivate customer champions
Collaboration: Partner across internal teams (Sales, Product, Engineering, Support) to ensure customer satisfaction, renewals, and expansion
Risk Mitigation: Monitor customer health, anticipate risks, and coordinate remediation plans before issues escalate

Must Haves

5+ years of Customer Success experience, ideally in enterprise SaaS
Proven track record managing executive relationships (CIO, CISO, or equivalent)
Demonstrated success driving customer adoption, retention, and growth within a defined portfolio
Strong account management, strategic planning, problem-solving, and negotiation skills
Strong technical aptitude with enterprise software and networking technologies
Excellent communication and presentation skills, with the ability to lead executive-level discussions
Bachelor’s degree in Computer Science, Engineering, or equivalent work experience

\n\n\n

Base salary range:$119,040—$140,000 USD

","hiringOrganization":{"@type":"Organization","name":"Abnormal Security","sameAs":"https://abnormalsecurity.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote - USA","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":10,"item":{"@type":"JobPosting","title":"Customer Success Manager","datePosted":"2025-09-23","description":"

About Capital Rx

Capital Rx is a health technology company providing claim administration and technology solutions for carriers, health plans, TPAs, employer groups, and government entities. As a public benefit corporation, Capital Rx is executing its mission to materially reduce healthcare costs as a full-service PBM and through the deployment of Judi®, the company’s cloud-native enterprise health platform. Judi connects every aspect of the healthcare ecosystem in one efficient, scalable platform, servicing millions of members for Medicare, Medicaid, and commercial plans. Together with its clients, Capital Rx is reimagining the administration of benefits and rebuilding trust in healthcare.

Position Summary:

As a member of the Enterprise Solutions team, you will pay a critical role in contributing to the success of Capital Rx’s customers leveraging JUDI, our Enterprise Health Platform, to service their own pharmacy administrative needs. The Enterprise Solution team seeks individuals who are passionate to change the landscape of claims processing while providing superior service. The expectations for growth in this role are to push beyond the core subject matter areas of expertise and serve as an expert across all domains of JUDI.

Position Responsibilities:

Serve as the point of contact for all adjudication related inquires in support of Capital Rx’s Software as a Service (SaaS) customers.
Provide configuration services and support as needed across multiple modules in JUDI.
Provide customers with subject matter expertise in JUDI’s capabilities, ensuring successful migration to the adjudication platform.
Accountable for accurate translation of requirements from previous adjudication systems and configure to the customer’s intent.
Build and maintain trusting relationships with customers through superior customer service, meeting or exceeded service level metrics.
Lead communications throughout the implementation period by providing detailed and strategic guidance on the intersection points of plan benefit configuration, network, formulary, clinical and data exchanges.
Proactively identify execution risks that would inhibit successful launch in JUDI or negatively impact member experience and propose mitigation strategies.
Identify and make recommendations drive configuration efficiencies for SaaS customers in JUDI.
Conduct comprehensive testing and review of configurations.
Monitor live claims for accuracy. Proactivly identify trends and claims discrepancies.
Responsible for ongoing customer support for configuration evaluations, troubleshooting inquiries, working directly with customers, vendors, and operations teams to achieve positive outcomes, within the required turnaround times to meet service level agreements.
Take charge of critical issues or problems to key stakeholders, ensuring swift resolution and communication.
Certain times of year may require meeting participation, travel, service support or other requirements outside of standard business hours, including weekends.
Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance.

\n\n

Minimum Qualifications:

Bachelors Degree in relevant field or 4+ years experience in PBM or Health plan required
2+ years in a customer facing role
Medicare Part D subject matter expertise required
Experience operating multiple claims adjudication systems
1+ years of SQL experience and managing large data sets preferred
PBM and/or pharmacy technician experience preferred
Exceptional project / time management, prioritization, and organizational skills to ensure customer satisfaction
Ability to shift between competing priorities and meet organizational goals
Proficient in Microsoft office Suite and willing to adapt to software such as Jira, Miro, Confluence, Github, and AWS Redshift
Excellent verbal, written, interpersonal and presentation skills
Ability to work effectively with virtual teams
Ability to travel 5-10%

Salary Range$90,000—$115,000 USD

This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.

Capital Rx values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

","hiringOrganization":{"@type":"Organization","name":"Capital Rx","sameAs":"https://capitalrx.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver, Colorado, United States; Remote","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":11,"item":{"@type":"JobPosting","title":"Customer Success Manager","datePosted":"2025-09-23","description":"

About Us

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Are you ready to build the future of supply chain? At Gather AI, we're not just creating software; we're pioneering a new era of warehouse intelligence. We've developed a groundbreaking, vision-powered platform that uses autonomous drones and existing equipment to capture real-time data, completely digitizing workflows that have historically been manual and error-prone. This means facilities operate smarter, safer, and more efficiently, ultimately redefining \"on-time, in full\" delivery.

If you're looking for an opportunity to contribute to truly transformative technology and make a significant impact in a vital industry, Gather AI is the place for you. We're leading the charge in the rapidly evolving robotics industry, and we invite you to join us in reshaping the global supply chain, one intelligent warehouse at a time.

\n\n

About You

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As a Customer Success Manager at Gather AI, you will be the bridge between our customers, sales, product, and engineering teams. You’ll play a pivotal role in shaping both customer outcomes and the future of our product. Externally, you are the face of Gather AI — the trusted advisor and primary operational point of contact. Internally, you are the voice of the customer — championing their needs, tracking product requirements, and ensuring issues are resolved quickly and transparently.

You’ll oversee the full deployment process, helping customers achieve their success criteria and realize the value of our technology. This role is about more than just managing accounts: it’s about strengthening relationships, driving measurable ROI, and embodying Gather AI’s customer-first mentality. With the opportunity to influence product direction, mentor peers, and build deep executive relationships, you’ll have a direct impact on our growth and on the success of some of the world’s most innovative supply chain operations.

\n\n\n\n

What You'Ll Do

Apply a compassionate, customer-centric approach to foster adoption, expansion, and growth (NRR, ARR, Upsell, Retention).
Act as a trusted advisor, helping customers improve operational efficiency through KPIs and clearly demonstrating ROI.
Engage new customers by developing tailored onboarding plans and workflows that set them up for long-term success.
Lead regular operational check-ins and executive reviews to ensure alignment on value, outcomes, and strategy.
Represent the voice of the customer internally by sharing detailed context on their business, challenges, and priorities to shape product direction.
Manage customer issues and feature requests through to resolution.
Continuously improve processes and mentor new Customer Success Managers.

What You'Ll Need

5+ years in Program, Account, or Customer Success Management (customer-facing).
Bachelor’s degree or equivalent experience (technical degree a plus).
Customer-first mindset with proven ability to drive adoption, renewals, and expansions.
Strong communication skills with the ability to engage both operational and business stakeholders.
Familiarity with robotics, automation, or autonomous systems.
Proficiency with Excel/Google Sheets, PowerPoint/Google Slides, Gmail, and ChatGPT.
Ability to travel up to 30%.

\n\n\n

Bonus Points For...

Knowledge of warehousing and supply chain (WMS, ERP, cycle counting).
Technical degrees or MBA
Experience in high-growth startups, sales, or expansion strategy.
Proficiency with JIRA, Salesforce, or similar tools.
Strong problem-solving skills; exposure to coding or AI development a plus.

\n\n\n

Compensation And Benefits

Compensation package will include equity
Comprehensive medical, dental, vision and life insurance
Very flexible schedule
Unlimited PTO and flexible scheduling

\n\n\nIf this sounds like a good fit we’d love to meet you. Robotics is the future and we’re leading the charge with our software-only business model. Come help us change the world!","hiringOrganization":{"@type":"Organization","name":"Gather AI","sameAs":"https://www.gather.ai/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote - United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":12,"item":{"@type":"JobPosting","title":"Customer Success Manager","datePosted":"2025-09-23","description":"

About Starrez

StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.

The Role

We are seeking a Customer Success Manager to serve as the primary point of contact for our customers, helping them navigate their StarRez journey with confidence. In this role, you will be the trusted advisor and strategic partner for our customers, ensuring they maximize the value of their StarRez investment. You will leverage your expertise in higher education housing or conference management to provide proactive guidance, analyze adoption and usage trends, and offer tailored recommendations that enhance customer success.

As a Customer Success Manager, your goal will be to drive engagement and help customers optimize their housing management operations through best practices and strategic insights. You will facilitate meaningful engagement, provide coaching on product functionality, and address customer challenges with a solutions-focused approach. Your ability to think analytically, anticipate needs, and advocate for customers will directly contribute to their long-term satisfaction and retention.

\n\n

Role Specifics

Work Location: Remote (US)
Travel: 5% (The percent of travel is an estimation, and it could vary up or down based on business needs throughout the year.)
Compensation Structure: In addition to the base salary listed below, this role is eligible for a performance-based bonus.
Reporting Structure: This role reports to the Team Lead, Customer Success.

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Application Deadline: This role will accept applications until October 7th, 2025 at 5PM CT, unless otherwise posted.

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What You Will Own

Develop strong relationships with assigned customers through regular, meaningful engagement to ensure satisfaction and long-term success.
Work with customers to establish goals, track key performance indicators, and provide guidance on maximizing their use of StarRez solutions.
Analyze customer usage metrics, gather feedback, and run NPS surveys to proactively identify areas for improvement and growth.
Anticipate customer needs, offer strategic recommendations, and identify logical expansion opportunities to enhance their investment.
Serve as the primary point of contact for escalations, taking ownership of issues and ensuring timely resolution through proper escalation channels.
Act as a subject matter expert, offering best practices and business process guidance to help customers optimize their housing management operations.
Track outstanding implementation items and collaborate with internal teams to ensure timely delivery and customer satisfaction.
Help customers design and strategize the integration of StarRez with other systems to improve efficiency and operations.
Develop project plans, procedures, and internal documentation strategies to support customers' ongoing success with the platform.
Work cross-functionally with internal departments to provide escalation support, track project timelines, and ensure a seamless customer experience.

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Required Qualifications

Bachelor's degree preferred or 6+ years equivalent relevant professional experience
Experience working in a customer facing technical support role
3+ years of experience utilizing StarRez, THD, or Mercury software OR are a current StarRez employee
3+ years of experience working in University or College Housing, Residence Life, OR Student accommodation/reservations systems OR relevant database management experience

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Preferred Qualifications

3+ years of experience utilizing StarRez, THD, or Mercury software as a Power User
Strong interpersonal communication skills
Constant Customer focus with patience, empathy, and authenticity
Big picture thinker, the ability to look at the collective good of the customer and the business
Demonstrated ability to establish excellent relationships with customers through active listening, seeking to understand, and setting expectations
Drive for results through resolution of customer concerns
Ability to think logically and analytically in a problem-solving environment
Manage multiple projects and customers
Exhibit great organizational skills and attention to detail
Ability to prioritize your time and activities to meet deadlines
Work effectively in a team environment and/or work independently as needed
Be proactive and take initiative in all aspects of your work exercising foresight in how to add value to the customer, team, and business

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Reasons To Join Our Team:

Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years
Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members.
A supportive team environment with emphasis on learning and development opportunities
Our Promise: You will learn, grow, and be appreciated for your impact and contributions.
Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement.

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Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.

Notice to external Recruiters and Recruitment Agencies:

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.

US - Salary Range$65,000—$65,000 USD","hiringOrganization":{"@type":"Organization","name":"StarRez","sameAs":"https://www.starrez.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote - US","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":13,"item":{"@type":"JobPosting","title":"Technical Customer Success Manager - San Francisco based","datePosted":"2025-09-23","description":"

Who Are We?

Postman is the world’s leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has offices in Boston, New York, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.

P.S: We highly recommend reading The \"API-First World\" graphic novel to understand the bigger picture and our vision at Postman.

The Opportunity

As an Enterprise CSM at Postman, you’ll act as a strategic advisor to a portfolio of large enterprise customers. You’ll own the full post-sales journey—from onboarding and adoption through value realization and growth. This role requires a unique blend of consulting, product expertise, and strategic relationship-building. You’ll work cross-functionally with sales, product, engineering, and senior leadership to deliver a best-in-class customer experience. The CSM role at Postman gives you the opportunity to make a huge impact on the success of Postman and, most importantly, our customers!

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*This is a hybrid role and must commute into our San Francisco office.

What You’Ll Do

Success Planning: Partner with customers to develop tailored success plans based on their business goals and usage of Postman.
Customer Onboarding: Lead comprehensive onboarding experiences covering technical setup, platform administration and product enablement.
Best Practices Consulting: Guide customers through Postman’s product features, integrations, and workflows to deliver maximum value.
Impact Reviews: Conduct data-driven business reviews showcasing realized value, alignment with customer objectives, and opportunities to improve.
Customer Advocacy: Capture and document success stories, case studies, and verified outcomes to help amplify customer achievements.
Stakeholder Alignment: Build executive-level relationships and grow champions across engineering, product, and IT organizations.
Engagement Management: Use Gainsight and integrated tools (e.g., Salesforce, Gong, JIRA) to connect activities with their success impact and improve our practice.
Revenue and Growth Influence: Identify and influence expansion opportunities; contribute to Net and Gross Retention goals and upsell pipeline.
Feedback Loop: Gather and communicate customer insights to influence product development and roadmap planning.

About You

8+ years of experience managing enterprise customers, preferably in developer tools or SaaS platforms.
Strong technical foundation (Bachelor’s in CS/Engineering or relevant experience).
Proven experience in executive stakeholder engagement and value-based consulting.
Highly adaptable; strong critical thinker who is comfortable with ambiguity
Excellent Communicator (written and verbal)
Strong understanding of API lifecycle, developer ecosystems, and DevOps principles.
Experience with Postman, or similar platforms (e.g., Atlassian, GitHub, AWS), is highly preferred.
Skilled in using customer success tools like Gainsight and Salesforce.
Confident communicator and facilitator at all levels—developers to C-suite.
Able to lead cross-functional initiatives and manage multiple complex projects simultaneously.
Curious, coachable, and proactive—you’re excited to continuously learn and contribute.

Compensation: The reasonably estimated base salary for this role ranges from $170,000 to $200,000, plus a competitive equity package. Actual compensation will be based on experience and qualifications.

What Else?

In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.

At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Bangalore, Hyderabad, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.

Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

Equal Opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.

","hiringOrganization":{"@type":"Organization","name":"Postman","sameAs":"https://www.postman.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco, California, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":14,"item":{"@type":"JobPosting","title":"Customer Success Manager","datePosted":"2025-09-23","description":"

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.

Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.

Inclusion and diversity have been part of our cultural values since day one. From our CEO to our newest Dutonian, we take individual ownership in creating a work environment where everyone can thrive. As we prepare for our next phase of growth, we are excited to search for our next Customer Success Manager! Customer Success Managers at PagerDuty are responsible for ensuring that our customers are successful in their use of our services throughout their lifecycle.

Responsibilities

Assist assigned customer with on-boarding, configuration and ongoing product adoption
Partner with Sales to create an engagement strategy
Build relationships with decision-makers and champions across your book of business and lead strategic meetings to discuss account usage and opportunities
Reach out to customers and address where they are not fully utilizing the product
Identify accounts that are likely to churn using product data, queries and information to support your analysis
Partner with Sales and Customer Support to create an engagement strategy for high-risk accounts
Work to assess customers that have been lost or churned identifying reasons for churn and building a strategy to win customers back
Make your customers wildly successful at the work they do by leveraging the PagerDuty platform

Minimum Qualifications

You have previous experience in a customer facing role such as Customer Support or Customer Success
You have previous experience working to support a highly technical product
Previous experience on-boarding new customers and working to develop extensive customer enablement documentation or create and build webinars
Ability to use MySQL or other tools (Birst, Tableau, Looker) to gather and assess information
Have excellent presentation, written and verbal communication skills
Have proven time management skills with the ability to prioritize tasks
You work well under pressure, are a results oriented individual, and you are a team player
Salesforce experience
3 or 5 years of experience

Preferred Qualifications

Experience supporting a SAAS solution
Worked in a DevOps environment or with a company going through a transition to DevOps.

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

This role is expected to come into our Santiago office twice a week, so you can thrive in your new role and fully embrace being a Dutonian!

Hesitant To Apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!

Where We Work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Location restrictions:
Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.

How We Work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.

What We Offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your Package May Include:

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity*
ESPP (Employee Stock Purchase Program)*
Retirement or pension plan*
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

*Eligibility may vary by role, region, and tenure

About Pagerduty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.

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Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Responsibilities

Accounts: The Senior CSM will focus on a smaller number of high-value strategic accounts. Develop and execute comprehensive account strategies for long-term success.
Risk: Proactively identify risks before they happen. Rally and project management internal stakeholders to address customer issues in a timely manner to optimize customer sentiment.
Relationships: Build relationships with senior stakeholders. Develop a deep understanding of the customer's business, hiring plans, and the outcomes that will define the success of the partnership. Then put a success plan in place to maximize the customers’ experience. Host regular business reviews to review the partnership.
Product: Be the voice of the customer by collecting product and operational feedback. CSM should prioritize requirements based on risk, urgency, and revenue impact + project manage internal stakeholders to deliver priority items in a timely manner while setting appropriate expectations with the customer along the way.
Responsible for providing a high-quality experience to our customers on a day-to-day basis.
Coordinate with internal stakeholders to ensure timely response and completion of customer requests.
Drive adoption of platform features that will lead to a better customer experience and better retention.

Qualifications

You have a minimum of 6+ years of relevant work experience, including client-facing experience
Have previous experience in at least one of the following: fast-growth startup, top-tier management consulting, investment banking, or private equity
Relationship builder who remains calm and collected when facing a crisis or criticism and celebrates partners’ successes with them
Quantitatively inclined and data savvy; you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility
Have a solid track record of achievement - e.g., had success in a top-tier company, delivered quantifiable business impact, quickly assumed responsibilities, or won competitive awards
Have a strong analytical foundation with the ability to manipulate and synthesize data
Are curious by nature and interested in making an impact

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

Stock grant opportunities dependent on your role, employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.

We began using Covey Scout for Inbound on March 30, 2025.

For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144

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Innovate With Purpose

At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters.

Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or working remotely, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.

BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another.

✨ Let’s give businesses more time for what matters.

Make your impact within a rapidly growing Fintech Company

Join an amazing team to help manage e a pooled book of business and perform tasks (phone, zoom calls, in person meetings, etc.) to drive revenue expansion and retention
Demonstrate empathy and problem-solving skills through complex customer situations
Drive continual product adoption and expansion of the platform products with small business cohorts
Monitor customer health, product utilization, & trends in customer spend while using data to drive proactive customer engagement
Conduct training webinars with clients to ensure appropriate product configuration and best practices
Develop and maintain an in-depth knowledge of products and services

We’d love to chat if you have:

Customer Success, Sales, or Banking experience
Ability to listen, earn trust, develop rapport, and consult with clients
Ability to effectively manage time to maximize results
Excellent communication skills – written and verbal
Basic understanding of financial reports (Balance Sheet, Income Statement)
Basic understanding of accounting systems (QuickBooks, Netsuite, etc.)
Ability/desire to consistently hit quota and has carried a quota in the past
A hate of expense reports!!! ;)
Salesforce and Gainsight experience
SaaS experience

The On Target Earnings (OTE) range for this role is noted below for our office location in Draper, UT. This role is eligible to participate in BILL’s sales incentive and equity plans. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.

Draper UT pay range$74,800—$89,800 USD

What’s in it for you?

Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well.

Here is a preview of some of the amazing benefits here at BILL:

100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
HSA & FSA accounts
Life Insurance, Long & Short-term disability coverage
Employee Assistance Program (EAP)
11+ Observed holidays and wellness days and flexible time off
Employee Stock Purchase Program with employee discounts
Wellness & Fitness initiatives
Employee recognition and referral programs
And much more

Don’t believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages.

BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.

We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com.

Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.

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About Securityscorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint.

Headquartered in New York City, our culture has been recognized by Inc Magazine as a \"Best Workplace,” by Crain’s NY as a \"Best Places to Work in NYC,\" and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of the World’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.” SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About The Role:

As individuals and as a community, we are Solutions focused, Customer centric, and operate as One Team. We are Resilient and Embody #SecurityDNA to practice what we preach. We're looking for people who can contribute to the next phase in our company's development. What makes a successful Scorecarder? Your skills are of course key, but your attitude is equally important. As a Scorecarder, you will commit to working and having fun in a way that exemplifies our S(CORE) values.

This role will be focused on channel sales development in Southern EMEA, with fluency in French or Italian required.

Responsibilities

Lead, create and execute a strategic sales plan jointly with our value-added partners to expands our customer base and extends the company’s market reach.
Work closely with stakeholders to develop, establish, and direct channel, MSSP and distribution strategies, sales programs, and best practices.
Primary goal is to drive NET new enterprise sales opportunities till closure by leveraging our value-added partners when possible.
Having regular touch with the potential clients or prospects from sales qualifying, pre-sales engagement, presentation till final sales negotiation for closure when needed.
Lead and drive partner ecosystems and ensure partners are meeting the assigned sales targets and drive business growth.
Conduct regular sales reviews cadence with partners which include deal progression, planned marketing and demand generation programs.
Work with regional sales director to gain consistent high touch relationships with our focused partners, prospects and end-users across the business.
Work effectively with fellow channel managers within EMEA providing cohesive and consistent coverage for SecurityScorecard

Basic Qualifications

3+ years of sales experience as a technology sales representative
InfoSec working sales experience will be advantage
Deep and wide rolodex within the upper tier InfoSec partner community.
Exceptionally strong presentation and communication skills
Fluency in French
Able to travel to France, Italy, and the Middle East

Additional Qualifications

Significant sales and channel manager experience
Proven track record of achievement above plan
Experience working for growth companies of similar scale
Fluency in Italian or Arabic is preferred but not required.

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based upon merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law.

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law.

If you are a resident of Colorado, New York City, California, or Washington State, please email us at talentacquisitionoperations@securityscorecard.io to receive compensation information for this role.

SecurityScorecard does not accept unsolicited resumes from employment agencies.

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About Nooks.Ai:

Nooks is the AI Sales Assistant Platform (ASAP) that automates the busywork so reps can focus on the human part of selling and generate more sales pipeline. Nooks has helped thousands of sales reps hit quota, saved customers hundreds of thousands of hours, and powered hundreds of millions of dollars in pipeline. Nooks is loved by sales teams at companies like Hubspot, Rippling, and Toast, and hundreds more.

For more information, visit Nooks.ai http://Nooks.ai.

The Role

Our SMB Customer Success Managers use a scaled approach to ensure customers are maximizing their value from Nooks and are delighted with the experience.

This role is for someone who thrives on wearing multiple hats … onboarding new customers, proactively reaching out to customers with adoption challenges, supporting the customer journey with high-value content, and running the renewal process. Customer value is the key to successful renewals and expansions, and our CSMs focus relentlessly on maximizing the value for customers in their portfolio using a scaled approach.

This person will be managing accounts in EST/EMEA, so we will only be considering candidates in EST.

Responsibilities

Manage a portfolio of 150 SMB accounts, maximizing the impact and value of Nooks to users, stakeholders, and their business.
Onboard new customers, ensuring a seamless integration of Nooks into their sales processes.
Analyze customer usage metrics to identify Nooks features that might provide value and proactively lead upsell conversations.
Monitor customer health metrics and develop proactive plans to address areas of concern.
Assist with Technical Support for your customers as needed.
Help us develop a scaled approach for customer success and retention, ensuring customer needs are met efficiently.
Serve as the voice of the customer within Nooks, providing product feedback to ensure SMB customer requirements are successfully met.

Requirements

1+ years of SDR experience
1+ years of customer onboarding and support experience with a B2B SaaS tool
Sales domain expertise and experience working with Sales/Sales Development stakeholders is critical
1+ years of B2B SaaS CSM experience managing a portfolio of 100+ accounts with a successful renewals track record preferred
Hands-on experience with an SEP such as Outreach, Salesloft, or HubSpot and familiarity with Sales tech stack
Comfortable with data analytics and experience using data to proactively identify customer challenges
Excellent written and verbal communication skills
Self-starter with experience learning and working with a rapidly-changing SaaS tool, ideally in an early-stage startup
Demonstrated success taking ownership, working across teams, and wearing many hats in a dynamic, fast-paced environment

We offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. We pay all employees competitively relative to the market. On top of this, we offer equity, generous perks, and comprehensive benefits.

Equal Employment Opportunity Statement

Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.

","hiringOrganization":{"@type":"Organization","name":"Nooks","sameAs":"https://www.nooks.ai/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Eastern Time (ET)"}}}},{"@type":"ListItem","position":19,"item":{"@type":"JobPosting","title":"Director, Channels & Alliances (EMEA)","datePosted":"2025-09-23","description":"

As the Director, Channels & Alliances you will drive incremental revenue for Datadog by building and scaling a highly capable partner community. In this role, you, along with your team, will recruit, develop, and manage Datadog Sales & Services partners including system integrators, managed service providers, and resellers. You and your team will also be responsible for further developing Datadog’s strategic technology partnerships with companies such as AWS, GCP, and Microsoft Azure. The role reports into the VP, Channels & Alliances and works cross functionally with marketing, sales, field enablement, product, sales ops, and legal to build, manage, and scale the Datadog Partner business across EMEA.

At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’Ll Do:

Hire, develop, and manage a high-performing team by recognizing exceptional talent and coaching them for success in their role.
Identify and recruit new companies into the Datadog Partner Network to drive incremental revenue and deliver successful outcomes for end customers.
Accelerate existing Datadog Partners’ business through business and technical enablement and successfully executing go-to-market activities.
Collaborate closely with Datadog’s regional enterprise and commercial sales organizations as well as regional marketing and customer success teams to drive incremental revenue for the region.
Serve as executive regional sponsor for key partnerships including top channel partners and AWS, GCP, and Microsoft Azure.
Set a clear EMEA partner strategy, own Channels & Alliances regional metrics and reporting to Datadog leadership.

\n\n

Who You Are:

5+ years of experience in leadership including hiring and developing sales and partner personnel.
10+ years of experience in business development, strategic alliances, or channel sales at a cloud services or SaaS organization
Confident in recruiting and building successful partnerships, including with multi-national and global organizations.
Able to quickly understand technical concepts and architectural scenarios, and explain them to others verbally and in writing.
Excellent written and verbal communication skills, including interacting with and presenting to senior leadership, externally and internally.

\n\n

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

\n\n

Benefits And Growth:

High income earning opportunities based on self performance
New hire stock equity (RSU) and employee stock purchase plan (ESPP)
Continuous professional development, product training, and career pathing
Sales training in MEDDIC and Command of the Message
Intra-departmental mentor and buddy program for in-house networking
An inclusive company culture, opportunity to join our Community Guilds
Generous global benefits

\n\n

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

About Datadog:

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

\n\n

Equal Opportunity At Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy And Ai Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

","hiringOrganization":{"@type":"Organization","name":"Datadog","sameAs":"https://www.datadoghq.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London, United Kingdom","addressCountry":"United Kingdom","addressRegion":"Europe"}}}},{"@type":"ListItem","position":20,"item":{"@type":"JobPosting","title":"Customer Success Manager","datePosted":"2025-09-23","description":"What is Sylvera anyway? ‍👩‍👨🌳Sylvera provides trusted ratings, tools and data for carbon credits and CDR. Our mission is to incentivize investment in real climate action.
Purchasing carbon credits and CDR through the carbon markets is one of the most established and scalable ways to channel finance to effective climate solutions and work toward societal net zero. Unfortunately, the carbon markets were plagued with mistrust and a lack of effectiveness since they’ve emerged – until Sylvera.
To help organizations ensure they're making the most effective investments, Sylvera provides trusted ratings, tools and data for carbon credits and CDR. Our data and software independently and accurately validates the impact of carbon projects that capture, remove, or avoid emission whether they are up and running, or in development. Our data and tools allow users to optimise both the climate and economic performance of projects as well as understand the past and future of the market. With Sylvera businesses, governments and developers can confidently invest in, benchmark, deliver, and report real climate impact.
Our team is made up of leading minds in climate change from scientists to policy, finance, and carbon market experts. We work in partnership with scientific organizations, universities, governments, and think tanks to develop and implement rigorous and holistic project assessment methodologies, leveraging the latest technology. We also partner with actors and institutions across the whole market to make data higher quality, more standard and more accessible. Founded in 2020, Sylvera has 130+ employees globally with offices in London, New York, and Singapore. We’ve raised over $96 million from leading investors like Fidelity, Balderton Capital, Index Ventures, and Insight Partners to date.
What will I be doing? ‍‍👩‍💻👨‍💻We’re looking for a mission-driven, Customer Success Manager to fully own meaningful, strategic enterprise relations. This person will be fully responsible for the LatAm book of business, as well as select accounts from North America & EMEA. We operate in an extremely dynamic environment that requires a high level of mental agility, and eagerness to independently own key commercial relationships. \n

Specific Responsibilities Will Include:

Working hand in hand with other members of the commercial team to build trusted, long-term ties with key accounts from day 1.
Owning and maintaining relationships with assigned accounts. You will play an integral role in our ongoing client engagement, managing everything from onboarding to renewal conversations.
Acting as a product ambassador, overseeing the adoption and regular usage of Sylvera’s evolving products and services within an international book of business.
Advising customers on our entire product suite, expanding our footprint by promoting new products and services into a range of customer accounts.
Ensuring we track and deliver value and ultimately renew the product and services revenue on healthy commercial terms.

We’Re Looking For Someone Who: 🧠💚

Is business fluent in English, Portuguese, and Spanish.
Has a minimum of 3 years experience working with enterprise accounts in a commercial role that includes value-based, direct customer engagement.
Cares deeply about the climate and ecosystems of the earth.
Is a self-starter who enjoys learning and thrives in constantly evolving environments, ideally with early-stage startup experience.
Has the ability to partner with stakeholders at the Senior Director/VP level with occasional exposure to senior executives.
The experience may have been gained in consulting / advisory, customer success / account management.
Is open to occasional business travel in the region.
Has a proven track record of working against commercial targets.
Experience expanding existing accounts will be highly beneficial.

This position will be based in Sao Paulo.
We’d like someone highly ambitious, motivated and eager to propel their career forward. We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn't exactly match this job description
Benefits 💰- Equity in a rapidly growing startup- Private Health Insurance and Life Assurance - Unlimited annual leave - and encouragement to actually use it!- 4 weeks/year work from anywhere- Enhanced parental leave - Up to 20 days paid sick leave - No corners cut in having the best tech to do your job- Access to Mental Health support- Monthly team socials
Location 🌍 This position will be remote within the country stated in the header.
Our Values 🙌Own it: We make new mistakes. We build on the momentum of our wins and reflect on and learn from our failures.Stay curious: We keep our focus on the long-term, even if that means short-term challenges.Do what’s right - even when it’s hard: We take a growth mindset to our work, our customers, our market and the opportunities ahead of us. Collaborate and challenge with empathy: Our teams deliver through active collaboration. We invest in each others’ success and make the company stronger in the long-run.Empower Customers: Make extraordinary efforts to exceed our customer expectations. If we’re serving our customers to the fullest, we can help direct more investment into real climate impact.
What if you’re a partial fit? 🌱We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn't exactly match this job description.
Equal employment opportunity 🌈Sylvera is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.","hiringOrganization":{"@type":"Organization","name":"Sylvera","sameAs":"https://www.sylvera.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Sao Paulo","addressCountry":"Brazil","addressRegion":"South America"}}}},{"@type":"ListItem","position":21,"item":{"@type":"JobPosting","title":"Execution & Enablement Manager - EMEA","datePosted":"2025-09-23","description":"Why should you join dLocal?dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
What’s the opportunity?
Lead operational excellence across dLocal’s Payins network by building and managing long-term, value-driven relationships with processors, acquirers, APM providers, card schemes, and issuers.
Be the primary operational partner manager for key partners, owning partner health, performance improvements, and commercial outcomes.
Work cross-functionally (Customer Success, Commercial AMs, Product, Compliance, Global Payins) to reduce costs, increase approvals and reliability, and deliver best-in-class merchant go-lives.
Drive measurable impact: improve approval rates, reduce latency and costs, lower incident escalation, and accelerate merchant time-to-revenue.
Lead the end-to-end process of identifying, evaluating, negotiating, and implementing new payment methods, as well as optimizing existing solutions, to ensure continuous operational excellence and seamless integration across the business.\n

What Will I Be Doing?

Partner & processor management

Own day-to-day operational relationship for assigned partners: onboarding, credential/contract changes, operational migrations, and go-live readiness.
Coordinate root-cause investigations and remediation with partners and internal teams to resolve business and technical blockers.
Coordinate with Business Assurance and relay processor feedback; support market-specific needs and practices to improve continuity.

Enablement & commercial responsibilities

Negotiate pricing, SLAs and special commercial terms; enable partner features and new payment flows.
Manage the fines process: track, upload evidence, and ensure card-scheme mandates are implemented.

Merchant-facing operational support

Provide hands-on enablement and hypercare for merchant integrations and go-lives; act as the escalation contact for CS and AM teams during critical incidents.

Performance optimization & market intelligence

Analyze rejection reasons, partner performance, and routing to implement initiatives that increase approvals and reduce costs.
Identify and help integrate new operational capabilities (new tenders, features) and benchmark partner performance against market standards.

Governance, reporting & continuous improvement

Maintain and drive the Partners Health Matrix; run health reviews and deliver action plans.
Report progress, risks and outcomes to stakeholders; own core KPIs and continuous improvement initiatives.

What Skills Do I Need?

4–6+ years in payments/fintech operations, partner/processor or issuing and acquiring management (experience with card schemes and APMs strongly preferred).
Proven ability to negotiate pricing, SLAs and commercial agreements with partners.
Strong understanding of payment flows and operations (APIs, webhooks, credentials, routing, settlement, reconciliation); comfortable working with Product and Engineering.
Data-driven mindset with strong root-cause analysis skills.
Proficient with Excel/Sheets; SQL or BI tools a plus.
Working knowledge of scheme mandates, fines processes, and operational compliance (AML/KYC considerations).
Excellent communication and ability to influence across functions and with external partners.
Experience leading cross-functional programs, merchant go-lives, and driving actions under tight timelines.
Bias for action, ownership, strong organisation, and ability to operate across time zones and manage multiple initiatives.
Bachelor’s degree in Business, Computer Science, Engineering, Economics, or related field; fluency in English (additional languages a plus).

What do we offer?
Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:- Remote work: work from anywhere or one of our offices around the globe!*- Flexibility: we have flexible schedules and we are driven by performance.- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.- Learning & development: get access to a Premium Coursera subscription.- Language classes: we provide free English, Spanish, or Portuguese classes.- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
*For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required

What happens after you apply?Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!","hiringOrganization":{"@type":"Organization","name":"dLocal","sameAs":"https://www.dlocal.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Lagos (Remote)","addressCountry":"Nigeria","addressRegion":"Africa"}}}},{"@type":"ListItem","position":22,"item":{"@type":"JobPosting","title":"Director, Strategic Engagements – EMEA North","datePosted":"2025-09-23","description":"

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

Director, Strategic Engagements – EMEA North
Reporting to the GVP, EMEA North

The Director of Strategic Engagements plays a pivotal role in designing and executing the EMEA North Customer Engagement Program. As a key member of the GVP’s office, you will lead the orchestration of high-impact executive engagements, ensuring every interaction with our top 50 enterprise customers is strategic, insightful, and flawlessly executed.

Key Responsibilities:

Executive Engagement Leadership: Drive and manage all executive-level engagements across the top 50 enterprise accounts in EMEA North, including meetings with CEOs, CIOs, CDOs, and other C-suite stakeholders.
Governance Cadence: Establish and maintain a structured cadence of executive governance for strategic customers, ensuring consistent and value-driven interactions.
Meeting Preparation & Delivery: Own the end-to-end process for C-suite meetings—developing agendas, crafting business propositions, conducting customer business analysis, creating content, and driving execution of outcomes.
Customer Intimacy & Strategic Partnership: Deepen relationships with key C-suite personas, positioning ServiceNow as a strategic partner and contributing to the region’s growth strategy.
Cross-Functional Orchestration: Act as a connector across functions, aligning internal stakeholders to deliver best-in-class customer experiences.
Action Tracking & Follow-Up: Capture key takeaways, assign and track action items, and ensure timely follow-up and resolution.
Executive Sponsorship & Deal Championing: Ensure strong executive sponsorship and advocacy for strategic accounts, supporting deal progression and governance.
Meeting Optimization: Collaborate with sales teams to enhance C-suite meeting effectiveness—ensuring timely briefing materials, clear follow-ups, and accountability for commitments.
Leadership Representation: Represent or deputize for the GVP in executive meetings as needed.
Deal Coaching & QBR Participation: Contribute to big deal reviews and quarterly business reviews (QBRs), providing insights and coaching aligned with customer agendas.
Presentation Development: Prepare executive briefs and presentation materials for the GVP and yourself, tailored to each customer engagement.
Stakeholder Collaboration: Work closely with big deal leaders and country managers to align on strategic priorities and customer engagement plans.

Qualifications

Key Deliverables:

Volume and quality of C-suite engagements.
Impactful meeting outcomes and contribution to deal acceleration.
Strengthened strategic relationships and customer satisfaction.

Qualifications:

15–20 years of experience in sales or customer-facing leadership roles, with a strong track record of driving strategic deals.
Exceptional organizational and prioritization skills, with the ability to manage short- and mid-term objectives.
Meticulous attention to detail and a passion for excellence.
Strong leadership and influencing capabilities across diverse stakeholder groups.
Proven ability to foster collaboration, resolve conflicts, and drive cross-functional alignment.
Customer-centric mindset with a problem-solving orientation.
Strategic thinker with sharp business judgment and the ability to see the big picture.
Executive presence with outstanding verbal and written communication skills (native or professional-level English).
Comfortable navigating ambiguity and change in a fast-paced environment.
High energy, strong work ethic, and disciplined execution.
Passionate about process improvement and operational efficiency.
Travel up to 30% of the time

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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Nightfall AI (www.nightfall.ai) is the unified platform that prevents data leaks and enables secure collaboration by protecting sensitive data and controlling how it's shared. For decades, legacy data leak prevention (DLP) solutions have failed to adequately protect sensitive information. Traditional DLP is outdated, intrusive, and complex - it wasn't designed for today's modern enterprise where users continuously share data across interconnected SaaS applications, endpoints, and now generative AI. Nightfall AI is the first AI-native DLP solution. We leverage AI to achieve twice the accuracy with a fraction of the false positives that overwhelm security teams. Nightfall does this without disrupting modern work patterns. Our AI-native platform spans sensitive data protection across SaaS, email, data exfiltration prevention on SaaS, endpoints, and data encryption. Nightfall's Developer Platform provides an open, flexible environment for developers to integrate our data classification and protection capabilities anywhere, including establishing trust boundaries for AI model building and consumption.

Pacific Time Zone requirement: You must be based in the Pacific Time Zone (PT) to align with our needs.

The Customer Success Organization at Nightfall helps customers solve real, technical problems while creating the revenue streams that help the company deliver on its promise to be the best AI / ML Data Leak Prevention platform in the market.

As a Customer Success Manager at Nightfall, you’ll play a pivotal role with our customers. You’ll help orchestrate the customer relationship, drive effective product adoption, and advise on integrations to ensure customers are deriving value and seeing success with the Nightfall platform. This is the perfect role for someone who is eager to be on the frontlines of the data security industry and work closely with customers at a fast-growing startup.

Responsibilities

Achieve and exceed revenue targets
Manage customer success and ensure customers realize the full value of the Nightfall platform
Develop and deliver a roadmap to success, advising customers to reach business goals
Drive product adoption and ongoing use of Nightfall, while delivering and maintaining customer happiness
Collaborate cross-functionally (especially with Product and Account Management) to drive expansion revenue and manage renewals
Engage with business leaders to thoughtfully help them identify upsell opportunities to expand Nightfall’s footprint and depth of engagement
Communicate enhancement opportunities & product feedback across engineering, product, sales & marketing
Become an expert on the Nightfall platform and our integrations, while keeping up with industry trends in data security

Qualifications

5+ years of consulting, customer success, account management, or sales experience, working with enterprise customers in SaaS startup settings
You have strong interpersonal communication (verbal and written) and organizational skills
You prioritize customer experience with a focus on customer happiness and retention
You drive to understand customers’ business goals, anticipate future needs, and identify solutions
You are a team player with a high level of integrity and a desire to assist your team - you can be flexible as your team scales
You have proven capacity to develop relationships and optimize enterprise customer accounts
You have strong business acumen and an interest in machine learning & information security
You have an aptitude for digesting and effectively communicating technical concepts across audiences of varying technical ability
You’re resourceful - you may not have all the answers, but you know how to find them
Willingness to travel ~25% of the time to meet customers in-person

About Nightfall:

Nightfall is a cybersecurity startup dedicated to helping organizations secure and manage their sensitive data. As a leading enterprise technology company, our product affects the personal data that people entrust businesses to store & process with care every day. Critical data in modern organizations is often sprayed across a broad set of cloud data silos, and it’s a herculean task for security & compliance teams to monitor, manage, and protect this highly sensitive data. Via machine learning, our product makes it easy for organizations to discover, classify, and protect this sensitive data across their cloud footprint - such as their corporate SaaS, data infrastructure, and even their own apps. In doing so, we prevent data leakage, provide unprecedented data visibility & protection across the cloud, and enable compliance. We’re a technology startup founded in San Francisco, well-funded by leading institutional investors like Bain and Venrock, and a cadre of security & IT leaders from Okta, Salesforce, Atlassian, Splunk, FireEye, and more. Learn more on our website www.nightfall.ai or by reaching out via email at careers@nightfall.ai.

","hiringOrganization":{"@type":"Organization","name":"Nightfall","sameAs":"https://nightfall.ai/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco, California, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":24,"item":{"@type":"JobPosting","title":"Customer Success Manager - Growth (f/m/d)","datePosted":"2025-09-23","description":"

About The Opportunity

As a Customer Success Manager, you will work directly with our DACH customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful and partner closely with internal teams to amplify the voices of the customers. This is a high-velocity role, working with many different customers at all different parts of their journey. Your goal is to ensure positive customer experiences and hit customer retention benchmarks.

What To Expect?

Monitor and guide new DACH customers to ensure value expectations are aligned and achieved from the beginning
Execute customer programs, partnering with our product, sales, and marketing teams
Leverage tech tools to be able to manage your day-to-day, with a high level of throughput and organization, continually optimizing the workflows for maximum effectiveness
Drive product adoption, customer satisfaction, and overall influence on customer health scores
Monitor customer usage and health scores to proactively mitigate risks within a large book of business and nurture accounts ripe for expansion
Partner with the Renewal team early and often to maintain a high rate of customer retention
Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs
Prepare to travel ~10% annually for customer onsite meetings

What You Need To Be Successful

College / University Degree is highly preferred
Excellent oral and written communication skills in English and German
3+ years of experience in a customer-facing role; Customer Success Management or Account Management experience.
Past history of meeting or exceeding goals
Excellent oral and written communication skills: shows excellence in previous customer and internal engagements
Strong cross-functional participation and collaboration as a key team player
Ability to understand Contentful APIs, as well as the modern content management and digital experience stack Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools)
Well-developed attention to detail and organization skills ie: following processes, updating the relevant systems diligently, and making suggestions on improvements where required
Technical understanding and a keen interest in technology. Ability to communicate high-level technical concepts to customers.
Customer-first mindset, where you and the company win by helping our customers succeed.

What’S In It For You?

Join an ambitious tech company reshaping the way people build digital experiences
Full-time employees receive Stock Options for the opportunity to share in the success of our company
Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
Time off to care for and focus on your growing family
Use your personal annual education budget to improve your skills and grow in your career
Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
An annual wellbeing stipend to care for your physical, financial, or emotional health
A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

#Li-Hybrid #Li-As2

Who Are We?

Everyone Is Welcome Here!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

","hiringOrganization":{"@type":"Organization","name":"Contentful","sameAs":"https://www.contentful.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London, England, United Kingdom","addressCountry":"United Kingdom","addressRegion":"Europe"}}}},{"@type":"ListItem","position":25,"item":{"@type":"JobPosting","title":"Senior Customer Success Manager - Enterprise Market (all genders)","datePosted":"2025-09-23","description":"

Meet Urban Sports Club

We are Europe’s leading platform for sports and wellness. Our mission is to inspire people to lead active, healthy lives and with just one membership we offer access to thousands of fitness and wellness experiences across Europe.

But what truly sets us apart? We believe our people are at the heart of everything we do. If you’re curious about how we work, what we value and how you might grow with us, explore our Culture Hub & Career Opportunities.

What You Will Do

You will be responsible for managing a customer portfolio in our enterprise segment
You will act as the point of contact for our customers throughout the entire lifecycle (from sales talks to onboarding), ensuring high customer satisfaction and building long-term customer relationships
You will analyse your customers' performance, prepare regular reports and forecasts, develop strategies for your top customers, identify customer potential (member and revenue growth/upsells) and take appropriate measures
You will work closely with internal departments (such as Sales, Legal, Product) to identify potential for optimisation, initiate new ideas and take appropriate initiatives to achieve cross-departmental goals
You will lead project work and provide support in KR processes
You share your experience and expertise with the team, provide training and mentor your colleagues

What You Will Need To Succeed

You have several years of experience (+5 years) in customer success/key account management or corporate sales, ideally with enterprise customers
You are a talented communicator, a true people person with high EQ, have strong negotiation skills and can win over your counterparts with your enthusiasm
You have experience working with CRM systems and understand the need to document all your activities in the system
You have excellent presentation skills, both internally and externally with customers (on-site and online)
You think entrepreneurially, analytically and conceptually, act with a practical implementation focus, are confident in using data analysis in Excel/spreadsheets and various tools, and are able to create your own reports
You work in a structured and independent manner, are goal-oriented and data-driven.
You are business fluent in German and have excellent English skills

What’S In It For You

Free Urban Sports Club L Pro Membership + Friends and Family Discount: Stay active with free membership, plus discounts for friends and family.
Flexible Work Model: Enjoy a hybrid work setup, balancing on-site and remote work options to fit your lifestyle.
Extended Remote Work Options: Work up to 120 days remotely within the EU, the UK, and Switzerland, including 30 days outside the EU. You’ll also have the option to desk-swap at our other European offices.
WorkOUT Life Balance: Take advantage of 30 days of paid vacation annually, plus two additional days for volunteering, flexible working hours, and complimentary access to our mental health provider Open Up.
Personal Development: Receive an annual budget of €1,000 for professional growth, with regular internal training sessions and weekly German and English language classes.
Engaging Team Culture: Participate in regular team and company events along with wellness initiatives that help you stay productive, healthy, and engaged in a hybrid work environment.

Urban Sports Club is committed to providing a friendly, safe, and welcoming environment for everyone who applies for a position or already works with us, regardless of their sports preferences, gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, or religion (or lack thereof).

","hiringOrganization":{"@type":"Organization","name":"Urban Sports Club","sameAs":"https://corporate.urbansportsclub.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Berlin","addressCountry":"Germany","addressRegion":"Europe"}}}},{"@type":"ListItem","position":26,"item":{"@type":"JobPosting","title":"Customer Success Manager","datePosted":"2025-09-23","description":"

This is a hybrid position, which will require in person attendance 3 times a week in our Reading office.

The Basics:

The Customer Success Manager is critical to helping customers receive value from their investment in Tanium and to ensure Tanium maintains its enviable base of high value, loyal customers that rely on Tanium to manage all their endpoints. This customer facing role will be responsible for customers each having thousands of endpoints running the Tanium platform and solutions. The successful candidate will be able to manage a significant set of customers and use data and qualitative feedback to decide how best to engage resources to drive desired results.

\n\n

What You'Ll Do:

Ensure successful business outcomes for customers that lead to world-class retention and expansion for Tanium by collaborating with an account team of Sales, Solution Engineers, Domain Architects, and more
Understand the unique complexity of the customers and segmentation of customers you serve and create the best path to full Tanium platform adoption and expansion, leveraging your understanding of not only the customer’s environment but also insights as to how to overcome obstacles to implement new technologies
Develop and maintain the necessary relationships with customers to ensure alignment to their business needs
Identify where Tanium can be further integrated into customer business processes and controls to increase ROI and expand into new solution areas
Perform activities and data management that help to drive adoption and value against an agreed-upon plan with the customer. This may include artifact creation (including Value Plans for customers), action and risk tracking, and updating internal data systems such as Salesforce and/or Gainsight
Contribute to strategically focused Executive Business Reviews, alongside Sales, Solution Engineers, and wider account team members
Contribute proactively to internal practice development efforts to continually drive maturity and improvement of our Customer Success function
Maintain a strong understanding of all aspects of the Tanium solutions and their value to customers

\n\n

We'Re Looking For:

Education \n\n
Experience Required
BA/BS or equivalent experience preferred
5 plus years of experience in Customer Success, Account Management, Sales, Renewals, or Service Management / Professional Services, preferably in a SaaS business model
Has demonstrated consulting and project management skills, experience with building strategic relationships that drive business value for customers
Working knowledge of endpoint technology and the areas of major business outcomes for a CIO
You are\n\n
 A highly organized self-starter who thrives in a fast-paced environment and is comfortable working in ambiguity
Curious, willing to learn from others in your discipline, your customers, and other roles at Tanium
Willing to contribute suggestions and ideas to further customer and Tanium goals
Eager to become an expert in demonstrating value and return on investment to our customers
Eager to learn technology foundations and become a technical advisor on the Tanium platform and solutions.
A strong communicator and intuitive listener
Professional, insightful, and values-driven
Motivated to help to solve the toughest IT problems faced by organizations today
Other\n\n
Travel ranging from 5 - 15% within regional territory
Onsite / customer-located work as deemed necessary by the customer and/or account team

\n\n\n

About Tanium

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visit www.tanium.com and follow us on LinkedIn and X.

On a mission. Together.

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.

Taking care of our team members

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.

\n\n

For more information on how Tanium processes your personal data, please see our Privacy Policy.

","hiringOrganization":{"@type":"Organization","name":"Tanium Inc.","sameAs":"https://www.tanium.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Reading, UK (Hybrid)","addressCountry":"United Kingdom","addressRegion":"Europe"}}}},{"@type":"ListItem","position":27,"item":{"@type":"JobPosting","title":"Customer Success Manager","datePosted":"2025-09-23","description":"Traackr is a global SaaS technology company providing a data-driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. Our customers range from some of the world’s largest companies in the beauty and personal care space to digitally native indie brands, which have all made influencer management and engagement a critical practice of their marketing and advertising programs. We are a remote-first company, and for the folks that like to meet in person, we have offices in San Francisco, New York, Boston, Paris, and London.
At Traackr, we’re lucky to have a team of kind, driven, and respectful humans from around the world. We operate on a culture of mutual respect, with core value pillars including:
- Trust. We earn the trust of our team, customers, creators, and partners through transparency, predictability, and integrity. - Diversity. Bringing diverse perspectives to the table results in stronger outcomes. All are welcome.- Value. Through our words and actions, we strive to create tangible value for our customers and peers. We only succeed when our community succeeds. - Ownership. We lead with action. We take pride in solving the hardest challenges and feel accountable for our commitments. - Mutual success. We share goals with each other and with our clients. Alignment, collaboration, and empathy are the cornerstones of our success.
Our team also loves having fun together, with many employee-led initiatives like the Traackr Summer Olympics annual workout challenge!
As a Customer Success Manager, you will partner with clients to ensure the successful implementation and adoption of Traackr. You will work closely with global enterprise clients, delivering a best-in-class customer experience and helping them achieve their influencer program goals. Your role will focus on building strong customer relationships, optimizing product usage, and driving measurable success for clients through the delivery of tailored solutions and support.\n

Responsibilities

Client Onboarding & Training: Develop and execute personalized onboarding and training plans for new clients, ensuring they effectively learn and adopt the Traackr platform. Provide coaching and use case analysis to facilitate early success.
Success Measurement: Establish critical success metrics for clients' influencer programs, ensuring both quantitative and qualitative measures are in place to track progress and outcomes.
Strategic Guidance: Leverage insights into current program gaps and opportunities to highlight the benefits of Traackr’s product and align with clients' strategic objectives.
Monitor Adoption & Usage: Continuously track and address product adoption, ensuring clients are fully utilizing Traackr’s capabilities to meet their goals.
Collaboration: Work closely with Client Partners and fellow Customer Success Managers to implement strategic account management, identifying and escalating any signals of risk and exploring opportunities for account growth.

Qualifications

5+ years of experience as a Customer Success Manager, preferably working with global enterprise clients.
Strong understanding of SaaS technology, particularly in marketing or communication ecosystems, with experience supporting marketing products or technologies.
Experience in beauty or influencer marketing is highly preferred.
Excellent public speaking, presentation, and facilitation skills, with experience leading dynamic workshops for both small and large groups.
Strong written and verbal communication skills across multiple geographies, with the ability to engage with clients at all organizational levels.
A collaborative and team-oriented mindset, contributing to both individual success and team goals.
Experience working in a consultative capacity with clients, including running workshops, delivering presentations, and discussing goals and program outcomes with senior stakeholders.
Bachelor’s degree or higher.

Benefits
• Competitive Salary• Remote Work Options with Hybrid Flexibility and Home Office Set-Up Stipend• Coworking Office Subscription for Collaborative Spaces• Comprehensive Health, Dental, and Life Insurance Coverage for You and Your Dependents*• Open Vacation Policy and Flexible Holiday Schedule to Suit Your Needs• Paid Parental Leave to Support Quality Time with Your Loved Ones• Career Development, including Internal and External Training Opportunities
*Benefit programs vary by country/state of residency, are subject to eligibility requirements, and may be modified occasionally. Ask for more details about benefits in your specific region.
This position is 100% remote, with the understanding that occasional in-person attendance may be required for trainings, meetings, and team gatherings, as determined by your manager.
Traackr employs individuals in multiple US states and countries. We use market benchmark data and geographic zones to determine our salary ranges. Your zone's specific pay range is dependent on your location. We encourage you to discuss your zone-specific pay range with your recruiter at Traackr for more details.
Posting StatementTraackr is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.
Unsolicited resumesTraackr does not accept unsolicited resumes/CVs from headhunters or recruiting agencies sent directly to Traackr employees or through our website. Traackr will not pay fees to any third-party agency or company without a signed agreement with Traackr.
Privacy Traackr, Inc. has published a Privacy Notice, including CCAP for California and GDPR policies for its UK and European Union subsidiaries, accessible at https://www.traackr.com/privacy-policy.
All questions, comments, and requests regarding data processing at Traackr should be addressed to HR@traackr.com.
","hiringOrganization":{"@type":"Organization","name":"Traackr","sameAs":"https://www.traackr.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Paris","addressCountry":"France","addressRegion":"Europe"}}}},{"@type":"ListItem","position":28,"item":{"@type":"JobPosting","title":"Regional Category Lead NPM EMEA Packaging & Special Products","datePosted":"2025-09-23","description":"

Company Description

About Us

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and affordable solutions for vehicles, machines, traffic and transportation. In 2023, Continental generated sales of €41.4 billion and currently employs around 200,000 people in 56 countries and markets.

Guided by the vision of being the customer's first choice for material-driven solutions, the ContiTech group sector focuses on development competence and material expertise for products and systems made of rubber, plastics, metal, and fabrics. These can also be equipped with electronic components in order to optimize them functionally for individual services. ContiTech's industrial growth areas are primarily in the areas of energy, agriculture, construction, and surfaces. In addition, ContiTech serves the automotive and transportation industries as well as rail transport.

Job Description

Missions and Purpose of this position:
ONE ContiTech – The first choice for material driven solutions.
Are you interested in shaping the future of ContiTech together with a great team?

Please join us and contribute to our goals with your new role as Regional Cluster Manager NPM ContiTech for Region EMEA within Purchasing@ContiTech.

The Regional Cluster Manager NPM is responsible for the regional NPM Strategic Sourcing in the area of special products like packaging, release agent, wrapping tapes, nylon mandrels, foils…

Lead of the Regional Category Managers and Buyers in the regions of EMEA is part of the responsibility.

The Regional Cluster approach creates a mutual added Value for all internal Customers in terms of commercial, logistical and processual Enhancements by providing Expertise and Best Practices around the needs of the internal Customers as well as strengthening the relationship to strategic Business Partners (internally and externally).

Your Tasks

PURCHASING STRATEGY: Development and implementation of Purchasing Strategies in alignment with all respective stakeholders, the Regional Head of NPM EMEA as well as the Head of NPM Purchasing.\n
SOURCING PROJECTS: Push and guide the identification, initiation and tendering of regional Projects in cooperation with our internal Customers and the respective purchasing responsible functions (e. g. Regional Categories, Sourcing Centers, etc.).\n
LEADING: Managing the Regional roles assigned to that position based on the leadership principles of ContiTech.
POOLING & SUPPLIER REDUCTION: Push the Execution of Market Intelligence studies and ensure the ideal balance of Competition and Pooling through supplier reduction to achieve a maximum cost reduction contribution and best possible synergy effects.\n
SUPPLIER RELATIONSHIP MANAGEMENT: Prioritize the development and promotion of Global Strategic Suppliers based on our requirements (SRM, Sustainability, Quality). Support Strategic Supplier Meetings helping to achieve additional benefits in the future.
CONTRACTS: Target on increasing number of favorable Regional Price and Framework Agreements in legal, logistical and commercial terms in close alignment with stakeholders and assure the implementation in respective regions.\n
KPI’s: Define, implement and track relevant KPI´s on a regional scale according to the ContiTech Target & KPI settings and process.\n
COMPLIANCE: Ensure Compliance with Business Partner Code of Conduct, Continental Ethics and Values and all Corporate Guidelines.

Qualifications

Your Profile

Academic degree in business administration, engineering or comparable qualification
Minimum 5 years of professional experience in Purchasing of large companies with international background, preferably in technical purchasing (NPM area) with verifiable success
Experience in project management
Leadership experiences mandatory
Knowledge of MS Office tools as well as in SAP R/3 + S/4 and World Class Sourcing Platforms
Excellent communication skills, both verbal and written, in German and English are essential.
Further languages beneficial (e. g. France, Spanish)
Affinity for cooperation with people and intercultural competences
Strong negotiating skills, persuasion and communication skills
Ability to work under pressure, driving execution
Creativity, reliability, integrity, teamwork, operates with global perspective
Willingness to travel worldwide

Additional Information

Ready to drive with Continental? Take the first step and fill in the online application.

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Contract Enterprise Customer Success Manager

Who We Are

Cobalt was founded on the belief of a fundamental human aspiration: the desire to live better and safer. It all started in 2013, when our founders realized that pentesting can be better. Today our diverse, fully remote team is committed to helping organizations of all sizes with seamless, effective and collaborative Offensive Security Testing that empower organizations to OPERATE FEARLESSLY and INNOVATE SECURELY.

Our customers can start a pentest in as little as 24 hours and integrate with advanced development cycles thanks to the powerful combination of our SaaS platform coupled with an exclusive community of testers known as the Cobalt Core. Accepting just 5% of applicants, the Cobalt Core boasts over 400 closely vetted and highly skilled testers who jointly conduct thousands of tests each year and are at the forefront of identifying and helping remediate risk across a dynamically changing attack surface.

Cobalt is an Equal Opportunity Employer and we strive to build a diverse and inclusive workforce at our company. At Cobalt we aspire to engage with diverse individuals, communities, and organizations in order to continue to nurture our unique rich diverse culture. Join our team, and be your true self to do your best work.

Description

We are looking for a top Customer Success Manager to join our Enterprise team in a six to seven month contract position and help Cobalt's customers build and grow successful security testing programs. We are looking for someone super smart who can take ownership and be a builder! The candidate will be interfacing with C-level executives both internally and externally.

What You'Ll Do

Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, driving increased growth, and satisfaction
Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services
Develop, prepare, and nurture customers for advocacy
Build successful security testing programs for our customers
Act as the voice of the customer internally to advocate customer’s needs
Monitor day-to-day service execution and customer satisfaction
Work with customers to establish critical goals, or other key performance indicators and aid the customer in achieving their goals
Manage annual renewal process for customers to assure uninterrupted product use.
Work to identify and/or develop upsell opportunities
Program manage account escalations
Interface with internal and external C-level executives
Team directly with Sales to build a great customer experience

You Have

3-5 years of experience in Enterprise Customer Success
Brings a consultative approach, balancing high-level strategic planning with hands-on tactical execution
Domain knowledge in cybersecurity services, including frameworks, testing practices, and program execution
Experience partnering with SecOps, AppSec, or other security-focused personas (CISOs, Security Engineers and Analysts) to align on priorities and drive program success (strongly preferred)
Experience working with Salesforce
Strong multi-tasking skills and flexibility to adjust to changing priorities
Excellent written and verbal communication skills
Familiarity working with Enterprise-level clients
Prior experience in a detail-oriented and analytical environment
Prior experience managing renewals, expansions, and speaking with C-level executives
Naturally proactive, always seeking ways to add value and elevate both the customer and the team
Eagerness to learn, adapt, and perfect your work
A strong desire to help and serve customers: they win, so you win

Pay Range Disclosure

Cobalt is committed to fair and equitable compensation practices. The salary range for this role is $50 - $60 per hour. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. The salary range may differ in other states and may be impacted by proximity to major metropolitan cities.

Cobalt (the \"Company\") is an equal opportunity employer, and we want the best available persons for every job. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws and providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Cobalt is an E-Verify employer. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). It allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.

","hiringOrganization":{"@type":"Organization","name":"Cobalt","sameAs":"https://cobalt.io/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote U.S. (East / Central)","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":30,"item":{"@type":"JobPosting","title":"Customer Success Manager, Deel IT","datePosted":"2025-09-23","description":"

Who we are is what we do.

Why should you be part of our success story?

As a Deel IT Customer Success Manager you will be responsible for onboarding, growing and the success and satisfaction of Deel IT customers, focused on improving retention and contributing to the overall company revenue targets.

You Identify With The Following:

Develop and nurture: You love to build and strengthen client relationships with your book of business and do so with the long-term in mind.
Onboard and grow: You will onboard Deel IT customers successfully and will partner for long term growth.
Guide and coach: You provide tailored support, onboarding guidance and training to ensure customers are set up from for success from day one.
Trusted Partner: Become a trusted partner to your accounts and really give a white-glove service, where you truly understand their business needs, present and future.
Advocate for good: You can be the voice of the customer in Deel IT so we best understand how we can improve and deliver excellence throughout, and proactively work as project manager.
Ahead of the curve: You proactively identify opportunities where we can expand and grow our offering within the client.
Owner mindset: You’ll learn Deel's wider product offerings inside and out to ensure that you can support your accounts in their Deel IT journey supported by our Customer Service and Operations teams.

What You Need To Succeed:

Walked the walk - You have at least 2+ years of experience in customer/client success role and really understand how to solve complex problems.
Competent communicator - You are an excellent communicator and It would be preferential to speak additional languages such as Spanish, German, Portuguese, French or Italian.
Expert Insight - Experience in managing a complex B2B SaaS product and quickly ramping up to becoming a product expert.
Creativity and drive - You have a creative approach to problem-solving and embrace the challenge with the tools at your disposal.

Bonus Experience

Previous experience in MDM, End Point security or SaaS for IT teams

Total Rewards

Some things you’ll enjoy

Stock grant opportunities dependent on your role, employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work, including optional WeWork access

We began using Covey Scout for Inbound on March 30, 2025.

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Company Description

Job Description

What you get to do in this role:

The role of the Analyst, Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.

You will have a portfolio of customers
You will work with the portfolio of customers in a 1 to many fashion using email campaigns and guiding customers to webinars and other Community content
Identify criteria for assisting your customers by using Success Plays in the Success Platform
Ensure any escalated clients are resolved quickly, using resources from across the company ecosystem

Qualifications

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
2+ years of related work experience; OR equivalent work experience
Apply proficient knowledge of standard principles, theories, concepts and techniques
Build productive working relationships
Analyze information and propose solution to meet needs of customers

Additional Information

Work Personas

Equal Opportunity Employer

Accommodations

Export Control Regulations

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Management Accountant – Uk, Ire & Emea Distribution

Department: Finance
Employment Type: Permanent - Full Time
Location: UK/Knutsford
Reporting To: Financial Accountant - HQ

Description

To provide financial accounting and treasury support to the UK, IRELAND and EMEA Distribution regional teams to facilitate the achievement of business goals within budgeted resource levels and to enhance local decision-making processes through the proactive provision of financial analysis and interpretation.

\n

Key Responsibilities

Calculate and post month end journals, be responsible for the trial balance accuracy and perform subsequent balance sheet reconciliations.
We offer hybrid working, this role is three days a week in the Knutsford office. There will be occasional travel in the UK and Ireland – 5% of the time.
Manage the monthly maintenance income release, maintain an up to date reconciliation by contract and customer number.
Manage Accounts assistant whose is responsible for stock control process, to include monthly reconciliations, preparing the stock provision on a quarterly basis and to support any External or JSOX audit requirements in regard to stock.
Manage credit controller who is responsible for UK & Ireland credit control.
Maintain the fixed assets register and IFRS16 lease reporting for the Ireland entity.
Support the treasury and accounts payable teams to ensure all invoices are accounted for correctly and in a timely manner. Ensure Bank reconciliations are up to date and accurate. Manage cashflow process.
Monitor revenue and overheads and, where appropriate, propose corrective action in relation to deviations against budget.
Support cost centre managers and help to enhance the financial understanding of division assigned.
Ensure compliance with internal control systems and statutory financial regulations.
Intrinsic involvement in interim and annual audits.
Monitor and manage employee incentive schemes (including sales commission, bonus, and profit share).
AdHoc tasks as required to support the wider finance community.

Skills, Knowledge & Expertise

Education Level:

High level of computer literacy; MS Office; specifically, Excel
Experience of working in a commercial environment (preferable)
Able to demonstrate a full understanding of all aspects of financial accounting, financial forecasting, budgeting and reporting

Qualifications:

Part-Qualified and actively studying towards a recognised accounting qualification

REQUIRED SKILLS AND COMPETENCIES

Highly self-motivated and directed
High attention to detail and the ability to work accurately
Excellent written, oral, and interpersonal skills
Ability to work under pressure and deliver results
Team player, relationship building approach and experience working as a 'business partner'

Job Benefits

25 days' holiday a year with the opportunity to buy up to five additional days each year
Competitive Company pension scheme
Staff bonus scheme
Ongoing training and development
Private medical insurance for all employees, (enhanced membership can be purchased for other family members)
Life assurance
Income protection scheme
Dental insurance for all employees
Employee assistance programme
Loyalty awards
Employee wellbeing events and Mental Health First Aiders
Employee My Benefits portal offering extensive retail discounts
Opportunity to volunteer for charity work

","hiringOrganization":{"@type":"Organization","name":"GLORY","sameAs":"https://www.glory-global.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"UK/Knutsford","addressCountry":"United Kingdom","addressRegion":"Europe"}}}},{"@type":"ListItem","position":33,"item":{"@type":"JobPosting","title":"Customer Success Manager Italian speaking","datePosted":"2025-09-23","description":"

SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is predicted to cost the world $10.5 trillion annually by 2025 - we invite you to be part of the solution!

Are you a Customer Success Manager who is passionate about creating real, measurable impact for your clients? Do you want to play a key role in making the internet a safer place, all while working with a team of highly driven software developers and ex-consultants? If so, you'll own the entire customer journey, from the very beginning. Your goal is to ensure a smooth onboarding experience that sets the stage for long-term success. You'll guide customers through setup and activation, then continue to serve as their strategic partner, driving adoption, identifying growth opportunities, and owning the renewal strategy. If you thrive in a fast-paced environment where creativity and impact are celebrated, we'd love to hear from you.

Here's how you'll make a difference:

Be the key point of contact for a portfolio of Italy- based customers, from onboarding through renewal
Head the technical implementation of our Awareness Platform (SaaS product), ensuring a smooth and successful Go-Live
Maintain a diverse portfolio of accounts, varying in size and complexity (around 60 at maturity),
Build and nurture long-term relationships with customers through tailored engagement and success plans,
Head commercial conversations, including upsell opportunities and contract renewals, with confidence and professionalism,
Act as a trusted advisor on cybersecurity awareness, helping customers embed best practices across their organisation,
Planning and heading business reviews which could be conducted both virtually and onsite,
Plan and implement targeted campaigns to drive security awareness, user engagement, and measurable ROI,
Proactively guide customers toward success by anticipating needs, identifying risks, and driving product adoption,
Represent the voice of the customer internally by providing actionable feedback to influence product development,
Cultivate advocacy by turning satisfied customers into brand champions, securing testimonials and case study opportunities.

What makes you a great fit:

You’re customer-obsessed, with a strong focus on delivering measurable value and long-term success,
You drive with empathy- understanding that success starts with people, and you're able to build trust-based relationships internally and externally,
You're naturally curious, always asking questions to better understand your customers' goals and problems,
You bring 2+ years of hands-on experience in Customer Success or another customer-facing, revenue-focused role (Account Manager or Account Executive), ideally in a SaaS environment,
You have a proven track record of handling a similarly sized Book of Business, with the experience to juggle multiple priorities and adapt to varying customer needs,
You are interested in learning how to handle technical setups and liaise with support or engineering teams when needed. While previous experience isn't required, a strong interest in becoming technically adept is essential,
You’re confident and credible in commercial conversations, including upsells, renewals, and value-based negotiations,
You have experience maintaining multiple stakeholders - internally and externally - across a range of customer sizes and complexity,
You're resilient – comfortable in a dynamic environment and able to adapt to change,
Prior experience in a high-growth scale-up or start-up environment is a strong plus – you know how to adapt and move rapidly,
You thrive in a collaborative team culture and actively contribute to shared learning and success,
You're happy to travel ~30% of the time for customer onsites and industry events,
You communicate fluently in English and Italian, both verbally and in writing,
Work/Life balance: Flexible hours, 33 vacation days
Wellbeing and financial support: Access to Open Up, corporate discounts
Connection & community: Virtual events, collaborative team activities, and opportunities for local meet-ups
And the list goes on: Tech equipment, referral bonuses, dog-friendly HQ

What We Offer*

*Perks and benefits listed above are for full-time employees and may vary slightly by office location. These are just a sample — you'll learn more during the interview process.

About Us

At SoSafe, we’re on a mission to make the digital world safer by addressing the human factor in cybersecurity. As one of the fastest-growing security awareness scale-ups worldwide, we leverage behavioural science and data-driven learning to empower people against cyber threats. Our Human Risk Management approach helps organisations turn their employees into their strongest line of defence.

Backed by leading VCs like Highland Europe and Global Founders Capital, we’re rapidly expanding across the globe. We’re looking for team players who want to drive meaningful change in cybersecurity, take ownership of their work, and grow with us.

If you thrive in a vibrant, purpose-driven environment that values innovation, diversity, and collaboration, then this is the place for you!

NOTE: PLEASE SUBMIT YOUR APPLICATION WITH A CV IN ENGLISH

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\nThe e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
\n
\nWith millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and exciting e-commerce experience to our users. We are looking for passionate and talented people to join our product team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
\n
\nWe are looking for talented individuals to join us for an internship in 2026. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.
\n
\nInternships at TikTok aim to provide students with hands-on experience in developing fundamental skills and exploring potential career paths. A vibrant blend of social events and enriching development workshops will be available for you to explore. Here, you will utilize your knowledge in real-world scenarios while laying a strong foundation for personal and professional growth. It runs for 12 weeks.
\n
\nCandidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible. Please state your availability clearly in your resume (Start date, End date).
\n[EMEA Start Dates] June 8th 2026, June 22nd 2026, July 6th 2026
\n
\nResponsibilities:
\n- Being responsible for TikTok Shop Creator&Affiliate Product, responsible for overall creator experience of posting short video, finding apropriate merchandise, requesting sample, optimizing creator task strategy. To increase overall GMV iva content supplement growth.
\n- Help drive improvements in creator onboarding, incubating, activating and incentive strategies, to build a strong and robust creator ecosystem.
\n- Support TikTok Shop seller targeting creator, to help seller find appropriate creator with better ROI, to increase sellers' revenue, and better business growth.","hiringOrganization":{"@type":"Organization","name":"TikTok","sameAs":"https://www.tiktok.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London, England, United Kingdom","addressCountry":"United Kingdom","addressRegion":"Europe"}}}},{"@type":"ListItem","position":35,"item":{"@type":"JobPosting","title":"Creator&Affiliate Product Manager Project Intern (TikTok Shop EMEA PM) - 2025 Start (BS/MS)","datePosted":"2025-09-23","description":"Team Intro:
\nThe e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
\n
\nWith millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and exciting e-commerce experience to our users. We are looking for passionate and talented people to join our product team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
\n
\nAs a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
\n
\nApplications will be reviewed on a rolling basis - we encourage you to apply early.
\nSuccessful candidates must be able to commit to at least 3 months long internship period.
\n
\nResponsibilities:
\n- Being responsible for TikTok Shop Creator&Affiliate Product, responsible for overall creator experience of posting short video, finding apropriate merchandise, requesting sample, optimizting creator task strategy. To increase overall GMV iva content supplement growth.
\n- Help drive improvements in creator onboarding, incubating, activating and incentive strategies, to build a strong and robust creator ecosystem.
\n- Support Tiktok Shop seller targeting creator, to help seller find appropriate creator with better ROI, to increase sellers' revenue, and better business growth.","hiringOrganization":{"@type":"Organization","name":"TikTok","sameAs":"https://www.tiktok.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London, England, United Kingdom","addressCountry":"United Kingdom","addressRegion":"Europe"}}}},{"@type":"ListItem","position":36,"item":{"@type":"JobPosting","title":"Sr Customer Success Manager","datePosted":"2025-09-23","description":"

Company Description

Job Description

What you get to do in this role:

The role of the Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.

You will oversee the engagement and outcomes for customers in your portfolio
Ensure customers are technically healthy and on the most recent version of our product
Leverage existing Success Plays to assist customers, but also assist new Success Plays
Work with customers to create new use case/success stories
Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses
Guide other ServiceNow teams to address customer issues
Oversee projects identified by leaders
Ensure any escalated clients are resolved quickly, using resources from across the company ecosystem

Qualifications

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Minimum 7 years of related work experience; OR equivalent work experience
Creativity with comfort running projects independently
Improve complex issues through analysis and resolution
Succeed in working collaboratively
ServiceNow certifications

Fd21

Additional Information

Work Personas

Equal Opportunity Employer

Accommodations

Export Control Regulations

","hiringOrganization":{"@type":"Organization","name":"ServiceNow","sameAs":"https://www.servicenow.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Brasilia, Brasilia, Brazil","addressCountry":"Brazil","addressRegion":"South America"}}}},{"@type":"ListItem","position":37,"item":{"@type":"JobPosting","title":"Customer Success Manager","datePosted":"2025-09-23","description":"

Company Description

Job Description

What you get to do in this role:

The role of the Customer Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.

Oversee the customer outcomes engagement for customers in your portfolio, understanding each customer's needs and challenges
Ensure customers are technically healthy and on the most recent version of our product
Identify criteria for assisting your customers by using Success Plays in the Success Platform
Promote ServiceNow customer success stories and processes
Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses
Work with ServiceNow teams to improve product adoption and increased footprint
Ensure any escalated client issues are resolved quickly, using resources from across the company ecosystem

Qualifications

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
5+ years of experience providing customer professional services or related business support
Ability to provide independent comprehensive services
Experience resolving issues through analysis
Experience in working collaboratively
ServiceNow accreditations or certifications a plus

Additional Information

Work Personas

Equal Opportunity Employer

Accommodations

Export Control Regulations

","hiringOrganization":{"@type":"Organization","name":"ServiceNow","sameAs":"https://www.servicenow.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Staines, United Kingdom","addressCountry":"United Kingdom","addressRegion":"Europe"}}}},{"@type":"ListItem","position":38,"item":{"@type":"JobPosting","title":"EMEA Sales Strategy & Operations Business Partner","datePosted":"2025-09-23","description":"

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

The Global GTM Operations team is responsible for overall productivity and effectiveness of the sales organization, partnering closely with the sales team and teams across Stripe to drive initiatives. Within this, the Strategy & Operations organization is at the forefront of driving revenue and growth. This is an incredible opportunity to be part of the team that plays an integral role in shaping and executing GTM strategies with sales leaders of the EMEA business. We are looking for a proactive self-starter who is passionate about their work, detail-oriented, analytical, and has demonstrated success in navigating ambiguity in a high-growth environment.

\n\n

What You’Ll Do

As a Sales Business Partner on our Sales Strategy and Ops team, you will partner with senior Sales leadership and the broader Sales team to drive the overall effectiveness of the org. Responsibilities include resource planning, go-to-market analysis, reporting, quota setting and management, sales process optimization, and sales program implementation. The ideal candidate will have significant experience: (1) scaling a technology sales org, (2) contributing to the growth and development of a sales operations team, and (3) superior communication skills to work across the most senior stakeholders.

Responsibilities

\n\n

Partner with senior sales leadership to define and execute go-to-market strategies and resource plans tailored to the EMEA sales organization.
Create and manage operational processes for annual planning, territory planning, target setting, and forecasting to streamline operations.
Co-own the rhythm of business, ensuring strong operational rigour. Facilitate key mechanisms, including weekly forecasting, pipeline reviews, and monthly/quarterly business reviews.
Analyse data trends to provide insights on key performance metrics and identify roadblocks. Proactively work to remove obstacles and support in the development of mitigation action plans against performance gaps.
Develop and execute initiatives and workflows designed to optimize sales team efficiency and productivity.
Oversee the implementation of enabling systems and tools, coordinating closely with internal systems, seller experience, sales enablement and sales strategy and operations specialist teams.

Who You Are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred requirements are a bonus, not requirement.

Minimum Requirements

7+ years of sales strategy and operations experience in a high-tech growth company, or operational and strategy experience in investment banking, management consulting, or business insights / analytics roles.
Strong business acumen and distinctive problem solving and analytical skills.
Ability to solve complex and diverse business problems (commercial, operational, organizational)
Proficient SQL and advanced Google Sheets/Excel skills. Experience working with large data sets
Stakeholder management skills with strong communication and influencing skills
An enthusiastic \"roll up your sleeves\" mentality. Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, ambiguous and rapidly changing environment

Preferred Requirements

Sales strategy and operations business partnership experience in a high growth sales team
Experience with usage-based business models
Bachelor's Degree in a related field (e.g. Finance, Business, Engineering, Mathematics)
MBA or higher degree in an analytical field
Proficiency in BI visualization tools (e.g. Tableau)

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In-Office Expectations

\n\n\n Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.\n \n\n\n

Pay And Benefits

\n\n\n

\n The annual salary range for this role in the primary location is £110,000 - £165,000. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.\n

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

\n\n\n\n

We Look Forward To Hearing From You

\n\n\n At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.","hiringOrganization":{"@type":"Organization","name":"Stripe","sameAs":"https://stripe.com/en-ch"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London","addressCountry":"United Kingdom","addressRegion":"Europe"}}}},{"@type":"ListItem","position":39,"item":{"@type":"JobPosting","title":"Customer Success Manager - Elite (Soccer)","datePosted":"2025-09-23","description":"

At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces.

We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.

Ready to join us?

Your Role

We’re looking for a Customer Success Manager to focus on customer renewals at the NCAA DI level, specifically on men’s and women’s soccer programs.

At Hudl, we pair Customer Success Managers (who focus on engagement, implementation, and renewal revenue) with Account Executives (who focus on growing acquisition revenue). This helps us ensure we're expanding across all product verticals and locations, and we’re supporting customers' journeys with Hudl. The number one priority? Renewals for next season.

In This Role, You’Ll:

Develop strong customer relationships. You’ll maximize satisfaction for a group of accounts, including schools and conferences across the United States. You’ll work directly with coaches, athletic directors and commissioners within your territory, becoming a trusted partner for your customers.
Be involved in all aspects of support and account management. You’ll demonstrate the products, educate customers, and carry out a range of engagement and commercial activities.
Work toward goals. Throughout the year, CSMs work towards achieving quarterly and annual renewal and engagement targets. You’ll run meetings to understand client needs and identify opportunities for upselling additional services.

This role requires three days in our Lincoln, Nebraska headquarters per week, so we're only considering candidates who live within commuting distance at this time.

Must-Haves

Client-facing experience. You've previously spent time in a client-facing role, preferably at a technology company. You have experience working with coaches and administrators in the collegiate and/or professional sports industry and have a strong understanding of how teams leverage technology.
Proactive and organized. You have a history of successfully managing a large portfolio of clients and take a proactive approach to customer management.
Exceptional communicator. You can easily communicate with both internal and external stakeholders, and you're skilled at handling tough conversations with grace and confidence.
Solution-oriented. You possess the ability to diagnose problems and find creative and effective solutions for your customers.
A growth mindset. You’re continuously learning—you appreciate challenging situations because you know they’ll help you grow.

Nice-To-Haves

Experience with Hudl. You’ve been hands-on with the Pro Suite, including Wyscout, Hudl and Hudl Sportscode.
Cross-functional collaborator. You know how to efficiently work with internal stakeholders in customer support, product and operations to turn customer feedback into impactful improvements that benefit the wider organization.

Our Role

Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.

Compensation

The base salary range and on-target earnings (OTE) for this role are displayed below. Typically, the total compensation will fall within the middle of the OTE band.

Our compensation decisions are based on an individual's experience, skills and education in line with our internal pay equity practices.

Final compensation will depend on your performance against quotas outlined in your Individual Sales Plan (ISP) upon hire.

Base Salary Range$42,000—$56,000 USDOn-Target Earnings$60,000—$80,000 USD

Inclusion At Hudl

Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we’ll create an environment where everyone, no matter their differences, feels like they belong.

We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there’s ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports.

We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don’t hesitate to apply—we’d love to hear from you.

Privacy Policy

Hudl Applicant and Candidate Privacy Policy

","hiringOrganization":{"@type":"Organization","name":"Hudl","sameAs":"https://www.hudl.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Omaha, NE","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":40,"item":{"@type":"JobPosting","title":"Customer Success Manager","datePosted":"2025-09-23","description":"

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

The Role

\n\n

As a Customer Success Manager, you'll be the primary post-sales advocate for our customers, ensuring they maximize the value of their Pure Storage Evergreen//One experience. You will build and nurture trusted, long-term relationships by deeply understanding their business and technical needs, acting as a strategic partner, and serving as their main point of contact for all things Pure. You’ll orchestrate a seamless customer journey, from onboarding to renewals, by collaborating with internal teams to deliver a world-class experience.

What You'Ll Do

Serve as the trusted advisor for assigned Evergreen//One / Evergreen//Flex / Cloud Block Store customers, by establishing yourself as the subject matter expert on their Pure Storage Evergreen//One / Flex / CBS journey.
\nOwn and drive the post-sales service delivery relationship, leading strategic business reviews and managing the customer lifecycle to ensure high customer satisfaction, retention, and growth.\n
\nAct as the customer's primary advocate, bridging communication and effort between customers and various internal teams, including Engineering, Product Management, Support, Sales, and Executive Leadership.\n
\nDefine key metrics for success and establish processes, systems, and tools to deliver customer growth for some of our largest and most strategic accounts.\n
Up to 25% travel to visit customers as needed

What You Bring

\nDemonstrated experience in a customer-facing, relationship management role, such as a Technical Account Manager, Customer Success Manager, Professional Services, or Sales Engineering.\n
\nA deep understanding of enterprise data centre environments and the ability to manage technical relationships within a leading IT infrastructure or software vendor.\n
\nThe ability to act as a trusted advisor, communicating technical issues and business impact clearly and effectively to both technical and non-technical audiences, including executives.\n
\nStrong project management skills with the ability to manage multiple projects, prioritize tasks, and execute detailed action plans with stakeholders and customers.\n
Fluent English plus one of: German, French, Swedish, or Dutch
\nWe are primarily an in-office environment and therefore, you will be expected to work from the Prague or Staines office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.\n

\n\n

#Li-Onsite

WHAT YOU CAN EXPECT FROM US:

Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.
Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®!
Pure Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information.

Accommodations And Accessibility:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.

OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:

We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

JOIN US AND BRING YOUR BEST.

Bring Your Bold.

Bring Your Flash.

","hiringOrganization":{"@type":"Organization","name":"Pure Storage","sameAs":"https://www.purestorage.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Prague, Czech Republic; Staines, United Kingdom","addressCountry":"Czechia","addressRegion":"Europe"}}}},{"@type":"ListItem","position":41,"item":{"@type":"JobPosting","title":"Enterprise Support Specialist (EMEA)","datePosted":"2025-09-23","description":"

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

\nWe are seeking a proactive and detail-oriented individual to join our team as a Wise Platform Enterprise Support Specialist. In this role, you will be at the forefront of providing exceptional customer support to our enterprise clients, ensuring smooth and effective use of the Wise Platform. You will need to be highly analytical, collaborative, and solution-driven while working in a fast-paced environment.

Key Responsibilities:

Provide high-quality customer support to enterprise clients, ensuring their inquiries and issues are addressed in a timely and professional manner.
Troubleshoot and resolve complex platform-related issues, using a combination of analytical thinking and creative problem-solving.
Collaborate with cross-functional teams to provide consistent, tailored support and solutions to our enterprise clients.
Maintain detailed and accurate records of customer interactions, issues, and resolutions.
Demonstrate flexibility in supporting a variety of customer needs and evolving project requirements.
Ensure that all customer inquiries are resolved with high attention to detail, accountability, and ownership.
Data analysis to provide insights to internal teams and partners to solve critical problems.

Qualifications

Experience in working with Microsoft Office tools.
Proven experience in customer support, ideally within a tech-driven or enterprise-level environment.
Exceptional attention to detail and accountability in managing customer queries and issues.
Strong time management skills and the ability to prioritize tasks effectively.
Analytical mindset with the ability to break down complex problems and find creative, outside-of-the-box solutions.
Excellent communication and collaboration skills, with the ability to work well in a team environment.
A proactive and flexible approach to work, with the ability to adapt to new challenges and customer requirements.
Strong problem-solving capabilities and the ability to think critically in high-pressure situations.

Why Join Us?

\nAt Wise, we value the people who help our customers succeed. You’ll be part of an innovative team that encourages growth, fosters collaboration, and empowers you to think outside the box. If you are looking for an exciting opportunity to contribute to a fast-growing global company while developing your career, we want to hear from you!

How to Apply:
If you are passionate about providing exceptional support and possess the necessary skills, please submit your application through our careers page. We look forward to reviewing your application!

Additional Information

Wise Platform Linkedin

Wise Platform
https://wise.jobs/wise-platform

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

","hiringOrganization":{"@type":"Organization","name":"Wise","sameAs":"https://wise.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Budapest, Hungary","addressCountry":"Hungary","addressRegion":"Europe"}}}},{"@type":"ListItem","position":42,"item":{"@type":"JobPosting","title":"Buyer / Purchaser EMEA (Amsterdam)","datePosted":"2025-09-23","description":"

*Please note, we can only consider applicants who are based nearby and are able to work on-site and has a valid work permit in the Netherlands.*

\n\n

Position Summary: As a Buyer, you will be expected to source and fill customer requirements in the electronic components industry. You will be negotiating transactions and identifying new vendors. You are also going to provide feedback and market information to the sales staff and product management team in real-time by interacting with our other global locations. In addition, you are going to get the opportunity to create demand, keep your eyes open on new opportunities and be a great trader. The role provides the opportunity for exceptional high earning potential with uncapped commissions!

Responsibilities:

Update and maintain contact and account info in ERP system, including any pertinent changes.
Grow account in revenue, gross profit, and contact level, providing regular progress reports.
Maintain records of all goods ordered and received, resolving any discrepancies.
Source materials, equipment, or supplies, and negotiate favorable terms of sale.
Prepare and process purchase orders and requisitions, ensuring compliance with policies and procedures.
Review purchase order claims and contracts for conformance to company policy.
Fulfill other duties and obligations as requested by supervisor or management.
Identify potential purchase opportunities for short or end-of-life products based on confirmed customer demand.
Work with Sales team to fulfill orders on identified products, ensuring accuracy and timely delivery.
Review BOM for lower costs to increase gross profit, making recommendations to management.

What We Expect From You:

(Preferably) Good knowledge of electronic components and finished goods industry
Strong drive, ambition, and motivation to succeed
Exemplary work ethic and willingness to work hard
Excellent communication and presentation skills, both verbal and written
Collaborative team player with unquestionable integrity and character
Thrives in competitive environments and strives to overachieve
Ability to multi-task and work effectively under pressure

Perks:

Start your day right with a delicious breakfast served every morning—never work on an empty stomach.
Enjoy a well-stocked fridge filled with refreshing drinks and a variety of healthy (and unhealthy) snacks to keep you energized throughout the day.
Plan for a secure future with our excellent pension plan—set yourself up for long-term financial stability.
Celebrate the week's accomplishments with Friday drinks alongside an incredible team and look forward to epic team outings that create lasting memories.
Enjoy a brand-new (e-)bike through our Lease a Bike scheme – an easy, tax-friendly way to commute, stay fit, and go green in style.
With 25 paid holidays a year, you’ll have plenty of time to unwind, reset, and come back ready to smash your targets.
We celebrate 9 national holidays – including Good Friday and Liberation Day.
Uncapped commission scheme - unseen in other industries.

\n\n

Your team is very international, with people from other countries & continents. You will be creating opportunities on a daily basis and run your own business within Fusion Worldwide. Network internally with the teams from Europe, Asia and the Americas. Build relationships with your vendors and negotiate to get the best price. Buy and procure components that drive the economy. Does this sound good? Apply!

","hiringOrganization":{"@type":"Organization","name":"Fusion Worldwide","sameAs":"https://www.fusionww.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Amsterdam, Netherlands","addressCountry":"The Netherlands","addressRegion":"Europe"}}}},{"@type":"ListItem","position":43,"item":{"@type":"JobPosting","title":"Public Relations & Content Marketing Manager – EMEA & APAC","datePosted":"2025-09-23","description":"

Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising, competitive team members to continue to facilitate our growth.

Job Title: Public Relations & Content Marketing Manager – EMEA & APAC
Location: Bengaluru, India
Department: Marketing

\n\n

About Netradyne:
Netradyne Technology is at the forefront of AI-driven solutions, dedicated to enhancing road safety, driver behavior, and fleet efficiency. Our cutting-edge products empower organisations in the transportation and logistics industry to improve operational outcomes while promoting safety and sustainability.

\n\n

Role Overview:
This position is responsible for developing and executing integrated PR and content strategies that elevate Netradyne’s brand presence and thought leadership across EMEA and APAC. The role will collaborate closely with product, business, and marketing teams to create high-impact content and manage relationships with PR agencies, media, and influencers.

\n\n

Key Responsibilities:

\n\n

Develop and implement a comprehensive public relations strategy for EMEA and APAC, in partnership with regional PR agencies, to drive media coverage and influencer engagement.
Create and manage a robust thought leadership content program (whitepapers, blogs, case studies) in collaboration with product, business, and extended marketing teams.
Serve as the primary liaison between Netradyne and PR agencies, ensuring alignment on messaging, campaign execution, and media outreach.
Build and nurture relationships with key media contacts, industry analysts, and influencers to secure coverage and speaking opportunities.
Oversee the development of press releases, media kits, and executive communications tailored for EMEA and APAC audiences.
Monitor media trends, competitor activity, and industry developments to inform proactive PR and content strategies.
Measure and report on PR and content program effectiveness, using analytics to optimize future initiatives.
Support crisis communications and reputation management as needed.

\n\n

Qualifications & Skills:

Bachelor’s degree in Marketing, Communications, Journalism, or related field.
7+ years of experience in PR, content development, or marketing communications, preferably in technology or B2B sectors.
Proven track record of building thought leadership and managing media/influencer relations across different international regions.
Innovative mindset that believes in leveraging technology to streamline and scale the function.
Strong writing, editing, and storytelling skills, with experience producing executive-level content.
Experience working with PR agencies and cross-functional teams in a global environment.
Ability to manage multiple projects and deadlines in a fast-paced, dynamic setting.

\n\n

What We Offer:

An opportunity to work with a leading AI-driven technology company dedicated to transforming road safety and fleet management.
A collaborative and innovative work environment.
Competitive salary and benefits package.
Opportunities for growth and professional development.

\n\n

This role is ideal for a strategic communicator who excels at building brand authority and driving engagement through compelling content and media relations.

\n\n

Apply now to join Netradyne and be part of our mission to make roads safer!

We are committed to an inclusive and diverse team. Netradyne is an equal-opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.

If there is a match between your experiences/skills and the Company's needs, we will contact you directly.

Netradyne is an equal-opportunity employer.

Applicants only - Recruiting agencies do not contact.

Recruitment Fraud Alert!

There has been an increase in fraud that targets job seekers. Scammers may present themselves to job seekers as Netradyne employees or recruiters. Please be aware that Netradyne does not request sensitive personal data from applicants via text/instant message or any unsecured method; does not promise any advance payment for work equipment set-up and does not use recruitment or job-sourcing agencies that charge candidates an advance fee of any kind. Official communication about your application will only come from emails ending in ‘@netradyne.com’ or ‘@us-greenhouse-mail.io’.

Please review and apply to our available job openings at Netradyne.com/company/careers. For more information on avoiding and reporting scams, please visit the Federal Trade Commission's job scams website.

\n","hiringOrganization":{"@type":"Organization","name":"Netradyne","sameAs":"https://www.netradyne.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bangalore","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":44,"item":{"@type":"JobPosting","title":"Product Support Engineer EMEA","datePosted":"2025-09-23","description":"

An Introduction To Primer

The 21st century has witnessed remarkable expansion within the payments ecosystem with the introduction of new payment services, growth in cross-border commerce, and the development of multi-payment processor payment strategies.

The bottom line is that payment is no longer just another step in the purchasing funnel but a strategic asset that can drive business growth and innovation.

Enter Primer - the world's first unified payment infrastructure, empowering businesses worldwide to unleash their payment potential. By choosing our platform, merchants can take control over their payment stack, create unique commerce experiences, accelerate their roadmap and increase payment success.

Primer's enterprise-grade infrastructure, frameworks, and tooling allow merchants to unify their disparate payment solutions and services to build optimised payment flows tailored to their unique business needs with no code or additional complexity. We strive to make something complex incredibly simple and intuitive.

Our success so far has been reflected in the trust placed in us by category leaders such as Printify, NewLook, Voi, and Dabble, who are using Primer to transform their payments into a growth lever. Moreover, the world's top investors, including Accel, Balderton, Iconiq, and Tencent, have also invested in Primer's vision to rebuild payments and commerce from the ground up.

Join us in shaping the future of payments and commerce. Let's pave the way for a world where businesses can fully realise their payment potential.

What Will The Role Involve?

Please note: we are looking for someone to work UTC 0 / +1 timezone.

Become a key member of our growing Support Engineering team at Primer
Scope the future of Support by advocating internally on priorities, strategy and roadmaps
Handling tickets and support requests from merchants
Translating business requirements into technical solutions, and translating complex technical concepts into simple language.
Creating first-class documentation for both merchants and internal teams.
Conducting quality assurance and mentoring junior team members.
Work with leadership to implement internal Support frameworks and processes.
Speaking with our customers face-to-face and over video calls
Be an internal 'Voice of Customer': Represent our customers and be their advocate, using their feedback to prioritise tasks and projects.
Collaborating and working closely with our Product, Engineering, Sales, Customer Success and Operations teams to respond to merchant requests.
Reading and comprehending code across our JavaScript, SQL, Python, React or TypeScript stacks is highly desirable.

What Are We Looking For?

Previous experience in a customer facing role with a complex API product, ideally in payments, or B2B.
Complete understanding of what it takes to provide outstanding Customer Support, end to end, as well as a passion for building a fantastic 'Support Experience' - i.e. writing clear documentation, collaborating in tickets etc.
Expertise in troubleshooting, root cause analysis, effort assessment, and postmortem process.
Ideally experience working on On-Call and on Incident Management processes, and in drafting Status Page updates.
An understanding of software testing and wider infrastructure, and a good understanding of the entire development process (design, development and deployment).
Experience working in a fast-paced and scaling environment, with shifting priorities and last-minute developments. You can assess urgency, complexity and impact, when deciding the priority of a request.
Highly motivated self-starter who values autonomy and getting things done.
Great communication & presentations skills - you can make the complicated sound simple and interact with stakeholders, technical and non-technical, alike.
Confidence and ease in working with technical and non-technical counterparts at some of the largest merchants.
Empathy, and the ability to see things from the customer's perspective.
Creativity and improvisational skills. Great negotiator, and the ability to achieve consensus and know when to compromise.

Our engineering teams work fully remotely and operate within local timezones - if you are not based in the above countries listed but would still like to apply please let us know in your application

Unfortunately we are unable to offer VISA sponsorships or relocation packages at this time

Our Interview Process

30 minute call with a Talent Partner
45 minute interview with our Support Lead
Take Home Task - 'Real life' support engineering exercise
60 minute final stage culture interview

What’S The Culture Like At Primer?

We’re building a culture where people can come and do their best work and enjoy it. We want our people to be proud of the impact that they have at Primer, and of the work that they are doing. You will be working with a team of people who are mission-driven, smart, and reflective, and who are invested in building exceptional products and delivering success for our merchants (and we also know how to have fun along the way).

We work remotely. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships with each other through great remote working practices and thoughtfully designed face-to-face time together. Our heads-together time comes in the form of workstations, our annual company retreat, and co-working space access worldwide.

Finally, let’s go ahead and say it. The work that we do is challenging. Startups are a challenge, building category defining products is a challenge. You should be prepared for a challenge at Primer. But, there’s a big difference between a challenge and a struggle. The key difference is that the right challenge comes with the right support structures, an acceptance that not everything always goes to plan, a collaborative environment, and a great team around you. It’s never a challenge that you will face alone.

Our Benefits:

We are fully remote
Competitive Share Options
Uncapped holiday, with 25 days minimum to be taken
Co-Working Space Access
Workations & company retreat
The best equipment for your role
£500 towards your home office setup
Generous Learning Budget
Medical Insurance
A broad set of additional perks and benefits (depending on location)

Don’T Meet Every Single Requirement?

At Primer, we’re dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles. Primer is committed to the equal treatment of all current and prospective employees, regardless of background or beliefs—see our diversity commitment statement for more details

Equity, diversity, inclusion and belonging policy

Primer adopts a zero-tolerance approach to discrimination.

We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

","hiringOrganization":{"@type":"Organization","name":"Primer","sameAs":"https://primer.io/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Poland","addressCountry":"Poland","addressRegion":"Europe"}}}},{"@type":"ListItem","position":45,"item":{"@type":"JobPosting","title":"Enterprise Customer Success Manager - Dublin","datePosted":"2025-09-23","description":"

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’Ll Do:

Partner with Enterprise Account Executive and Solution Engineering teams to onboard, train, and proactively drive adoption with our Enterprise customers
Proactively build relationships with customers to achieve loyalty and advocacy within their organization
Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal)
Own and project manage the on-boarding process for new customers
Become a trusted advisor to the client and partner in building a clear and concise plan to meet their business goals
Monitor and analyze usage trends to uncover renewal risks and identify opportunity for contract growth/optimization

Who You Are:

Customer-centric with 3+ years in a Customer Success or Account Management role
Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts
Knowledgeable in working with Fortune 1000 companies and global brands across all industries
A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals
Experienced in the B2B tech space or with SaaS companies
Able to travel for customer onsite visits and events as required

\n\n

Benefits And Growth:

Best-in-breed onboarding
Sales training in MEDDIC and Command of the Message
An inclusive company culture, opportunity to join our Community Guilds
Intra-departmental mentor and buddy program for in-house networking
Continuous professional development, product training, and career pathing
New hire stock equity (RSU) and employee stock purchase plan (ESPP)
Generous and competitive benefits package

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

About Datadog:

\n\n

Equal Opportunity At Datadog:

Privacy And Ai Guidelines:

Key Responsibilities

Lead and manage field operations teams involved in data-collection driving, ensuring adherence to operating procedures.
Coach, mentor, and develop field surveyors; identify skill gaps and conduct periodic performance reviews.
Facilitate regular team meetings to share updates, procedures, and best practices.
Work closely with internal teams and external vendors / partners to coordinate logistics, coverage assignments, resource planning, and workload balancing.
Provide subject-matter expertise on regional operational issues; advocate for solutions when needed.
Gather, analyze, and report operational metrics; prepare weekly, monthly, and ad hoc status reports for internal and external stakeholders.
Support business reviews; assist with invoice verification, forecasting, and financial / quality / safety control processes.
Monitor performance trends and SLAs; identify issues and drive corrective action plans.
Participate in continuous improvement programs; lead root-cause analyses and follow through with proactive and corrective measures.
Escalate critical operational issues (performance, safety, function) to senior management when required.
Perform additional tasks as needed to support the team and organizational goals.

Required Qualifications & Skills

Proven experience in people management or operations leadership, ideally in field data collection, logistics, or vendor-partner settings.
Excellent verbal & written communication skills.
Strong organizational ability; comfortable managing fast-paced workflows and handling urgent issues.
Ability to build rapport, set clear expectations, give constructive feedback, and lead by example.
Proficient in analyzing data to derive insights and determine actions to improve performance.
Self-motivated, adaptable, and a team player.
Willingness and ability to travel to field sites as needed.

Preferred Qualifications

Experience specifically in data-collection driving operations or projects involving field vendors.
Familiarity with designing or using dashboards or tools for tracking operational metrics.
Prior exposure to financial controls, forecasting, or vendor sourcing.
Demonstrated experience in quality assurance, safety standards, or compliance.

","hiringOrganization":{"@type":"Organization","name":"TSMG","sameAs":"https://tsmg.io/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London","addressCountry":"United Kingdom","addressRegion":"Europe"}}}},{"@type":"ListItem","position":47,"item":{"@type":"JobPosting","title":"Junior Operations Lead - EMEA market","datePosted":"2025-09-23","description":"As the Operations Team Lead, you will support and manage the day-to-day operations of field data collection driving teams. Reporting to the Country Manager, you will lead efforts to uphold high standards of quality, safety, and efficiency, while helping drive performance improvements. You will act as a key liaison between field teams, vendors / partners, and internal stakeholders to ensure workflows run smoothly and targets are met.\n

Key Responsibilities

Lead and manage field operations teams involved in data-collection driving, ensuring adherence to operating procedures.
Coach, mentor, and develop field surveyors; identify skill gaps and conduct periodic performance reviews.
Facilitate regular team meetings to share updates, procedures, and best practices.
Work closely with internal teams and external vendors / partners to coordinate logistics, coverage assignments, resource planning, and workload balancing.
Provide subject-matter expertise on regional operational issues; advocate for solutions when needed.
Gather, analyze, and report operational metrics; prepare weekly, monthly, and ad hoc status reports for internal and external stakeholders.
Support business reviews; assist with invoice verification, forecasting, and financial / quality / safety control processes.
Monitor performance trends and SLAs; identify issues and drive corrective action plans.
Participate in continuous improvement programs; lead root-cause analyses and follow through with proactive and corrective measures.
Escalate critical operational issues (performance, safety, function) to senior management when required.
Perform additional tasks as needed to support the team and organizational goals.

Required Qualifications & Skills

Proven experience in people management or operations leadership, ideally in field data collection, logistics, or vendor-partner settings.
Excellent verbal & written communication skills.
Strong organizational ability; comfortable managing fast-paced workflows and handling urgent issues.
Ability to build rapport, set clear expectations, give constructive feedback, and lead by example.
Proficient in analyzing data to derive insights and determine actions to improve performance.
Self-motivated, adaptable, and a team player.
Willingness and ability to travel to field sites as needed.

Preferred Qualifications

Experience specifically in data-collection driving operations or projects involving field vendors.
Familiarity with designing or using dashboards or tools for tracking operational metrics.
Prior exposure to financial controls, forecasting, or vendor sourcing.
Demonstrated experience in quality assurance, safety standards, or compliance.

","hiringOrganization":{"@type":"Organization","name":"TSMG","sameAs":"https://tsmg.io/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Berlin","addressCountry":"Germany","addressRegion":"Europe"}}}},{"@type":"ListItem","position":48,"item":{"@type":"JobPosting","title":"Junior Operations Lead - EMEA market","datePosted":"2025-09-23","description":"As the Operations Team Lead, you will support and manage the day-to-day operations of field data collection driving teams. Reporting to the Country Manager, you will lead efforts to uphold high standards of quality, safety, and efficiency, while helping drive performance improvements. You will act as a key liaison between field teams, vendors / partners, and internal stakeholders to ensure workflows run smoothly and targets are met.\n

Key Responsibilities

Lead and manage field operations teams involved in data-collection driving, ensuring adherence to operating procedures.
Coach, mentor, and develop field surveyors; identify skill gaps and conduct periodic performance reviews.
Facilitate regular team meetings to share updates, procedures, and best practices.
Work closely with internal teams and external vendors / partners to coordinate logistics, coverage assignments, resource planning, and workload balancing.
Provide subject-matter expertise on regional operational issues; advocate for solutions when needed.
Gather, analyze, and report operational metrics; prepare weekly, monthly, and ad hoc status reports for internal and external stakeholders.
Support business reviews; assist with invoice verification, forecasting, and financial / quality / safety control processes.
Monitor performance trends and SLAs; identify issues and drive corrective action plans.
Participate in continuous improvement programs; lead root-cause analyses and follow through with proactive and corrective measures.
Escalate critical operational issues (performance, safety, function) to senior management when required.
Perform additional tasks as needed to support the team and organizational goals.

Required Qualifications & Skills

Proven experience in people management or operations leadership, ideally in field data collection, logistics, or vendor-partner settings.
Excellent verbal & written communication skills.
Strong organizational ability; comfortable managing fast-paced workflows and handling urgent issues.
Ability to build rapport, set clear expectations, give constructive feedback, and lead by example.
Proficient in analyzing data to derive insights and determine actions to improve performance.
Self-motivated, adaptable, and a team player.
Willingness and ability to travel to field sites as needed.

Preferred Qualifications

Experience specifically in data-collection driving operations or projects involving field vendors.
Familiarity with designing or using dashboards or tools for tracking operational metrics.
Prior exposure to financial controls, forecasting, or vendor sourcing.
Demonstrated experience in quality assurance, safety standards, or compliance.

The Opportunity

We’re seeking a Senior Customer Success Manager to join our dynamic and growing Client Relationship Management team. The ideal candidate is customer focused professional with a passion for driving account growth, ensuring retention, and delivering a world-class service experience.

This is a hybrid role (50% in office, 50% remote) and will be based from our new office in Jersey City.

Responsibilities

Lead a portfolio of clients ensuring they consistently meet/exceed revenue and profit objectives.
Develop and drive a growth-focused account strategy for your book of business in collaboration with sales, marketing, product and other internal collaborators.
Run the business review process with clients and internal collaborators.
Cultivate trusting client relationships at all levels that strengthen and broaden our reach and coverage, demonstrating ESW’s value and preventing churn.
Proactively partner with relevant internal functional owners to ensure overall performance to client contract, SLA’s, and business goals.
Own client communications, while being recognized by the client as a business partner and key point of contact and subject matter expert across all aspects of the ESW solution.
In partnership with client and internal functions, drive account improvement initiatives in the areas of growth, innovation, service, profitability, and cost optimization.
Supervise and analyze client performance including forecasts, trends and KPIs, communicating the relevant impact to internal collaborators.

Requirements

Proven experience or working in as a client success or client relationship manager, ideally 5+ years of relevant professional experience in ecommerce or ecommerce cross-border fulfillment.
In-depth knowledge of the B2C ecommerce industry, preferably within an online retail environment.
Demonstrated account management subject area, process development, issue resolution, data analysis and driving growth.
Excellent relationship building and influencing skills, with internal and external collaborators. Acts as the client champion internally.
Knowledge of ecommerce user experience standard processes, data and analytics, and ecommerce operations.
Strong ability to analyze business needs and demonstrate success in running client contracts.
Strong ecommerce reporting and analysis skills to drive actionable insights and growth recommendations.
Knowledge of and ability to learn online project management and issue tracking tools, reporting, and other workflow management systems
Ability to perform financial and numerical analysis, with a solid understanding of MS Office tools, especially Excel and Word, for reporting and documentation purposes.

The salary range for the position is $95,000.00 - $135,000.00 USD per year.

\n\n

About Esw

Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.

Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results.

Why Join Us?

Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment.
Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.
Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work.
Diversity, Belonging & Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.

ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.

#Li-Vc1 #Li-Hybrid

\n\n","hiringOrganization":{"@type":"Organization","name":"ESW","sameAs":"https://esw.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Jersey City","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":50,"item":{"@type":"JobPosting","title":"Junior Team Lead (AV) - EMEA market","datePosted":"2025-09-23","description":"We are seeking a motivated Junior Team Lead to support and oversee projects related to autonomous vehicles (AV) and advanced driver-assistance systems (ADAS). The role involves coordinating test teams, ensuring project milestones are met, and leveraging knowledge of the local environment and regulations to drive effective field operations and high-quality data collection. This is an excellent opportunity for an early-career professional to develop leadership skills while contributing to cutting-edge automotive innovation.\n

Primary Responsibilities

Assist in planning and execution of AV/ADAS testing projects, including timelines, resource allocation, and reporting.
Supervise and guide small field and testing teams, ensuring adherence to safety standards, test protocols, and deadlines.
Use knowledge of the local market, infrastructure, and regulations to support site selection and optimize test operations.
Monitor testing quality and data accuracy, troubleshoot operational issues, and escalate challenges to senior management when needed.
Coordinate with internal teams (engineering, safety, operations, project management) to align fieldwork with project objectives.
Contribute to training sessions for test operators and field staff, providing feedback to improve performance and safety compliance.
Prepare status updates, safety logs, and project documentation for management and regulatory review.

Requirements

1–2 years of experience in project coordination, automotive testing, field operations, or team leadership.
Strong understanding of local traffic regulations, safety protocols, and infrastructure relevant to AV/ADAS testing.
Excellent organizational and communication skills.
Ability to multitask and manage small teams effectively under tight deadlines.
Proficiency with MS Office/Google Workspace; familiarity with test management or data collection tools is a plus.

Preferred Qualifications

Prior experience as a team coordinator, project assistant, or junior lead in automotive, mobility, or technology projects.
Familiarity with AV/ADAS systems, sensor technologies (LiDAR, radar, cameras), or test data platforms.
Safety certification or training related to vehicle testing is a strong asset.
Fluency in multiple local languages is an advantage.

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