{"@context":"https://schema.org","@type":"ItemList","name":"Customer Success Associate - Job Description, Salary & Skills","description":"Find out all about the role of a Customer Success Associate, including job description, salary range, required skills, and career prospects. Apply to Customer Success Associate jobs on top job boards.","itemListElement":[{"@type":"ListItem","position":1,"item":{"@type":"JobPosting","title":"Customer Success Associate, BRE","datePosted":"2025-08-19","description":"Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:
- We’ve funded over $100 billion in loans for our customers, more than any other fintech- Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval- Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender - Fintech Breakthrough Award: Best Lending Innovation Award - Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing- We are Forbes’ Best Online Mortgage Lender for 2023- We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world
We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive.
A Better opportunity:
The Real Estate Team at Better is responsible for identifying ways to simplify the home buying journey by creating seamless real estate agent interaction and providing customer support for home discovery. We are a new team with Better and are looking for entrepreneurs with strong operational capabilities, business acumen and a “get stuff done” mentality. Responsibilities will include the following:
·        Build and maintain strong relationships with customers, serving as their primary point of contact·        Understand customers' needs and goals, and provide personalized solutions and recommendations·        Collaborate with internal teams to resolve customer inquiries and provide timely and effective solutions·        Provide accurate, valid and complete information to clients using our CRM system·        Provide exemplary customer service to your clients by showing empathy and understanding of their requirements.·        Respond efficiently and accurately to customers, explaining possible solutions, and ensuring that clients feel supported and valued About you
·        Passion for delivering exceptional customer service·        Bachelor's degree in business, marketing, real estate, or a related field·        2-4 years of relevant work experience in customer service, customer success, telemarketing, or account management roles (preferably dealing with US-based customers). ·        Excellent communication and interpersonal skills. ·        Strong problem-solving abilities and attention to detail·        Ability to multitask and prioritize tasks effectively·        Proficiency in CRM software and Microsoft Office Suite·        Strong bias-to-action, practicality and effectiveness
Important to note -
· Candidates who can converse fluently in American accent will be preferred, as this role primarily relies on your ability to strike a good conversation with our US based clients. Prior experience in customer service roles focused on US-based customers will be an advantage.·        This is a night shift role from 6:30 PM to 3:30 AM IST, with a night shift allowance in addition to your fixed CTC.·        It's a work-from-home position with support for setup and a monthly WFH allowance.Company Benefits
In Office Perks
Experience our comprehensive office perks, including daily meals and transport facility for commuting to and from the office, available for all employees coming to the office.
Health & Well-being
Our comprehensive medical plan is available for you, your spouse and dependents. Employees are covered under Mediclaim, Group Term life insurance and Accidental insurance. Other Perks at Better
Experience flexibility with our night shift allowance, work from home allowance and transportation allowance, where applicable. We prioritize your convenience.  ","hiringOrganization":{"@type":"Organization","name":"Better","sameAs":"https://better.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Gurugram, Haryana","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":2,"item":{"@type":"JobPosting","title":"Customer Success Associate","datePosted":"2025-07-21","description":"Customer Success Associate
Location: Remote (up to 25% travel required)Reporting to: Director of Strategic Partnerships & Customer SuccessType: Full-Time | Early-Career
Salvo Health is seeking a sharp, customer-centric Customer Success Associate to join our growing team. This role is ideal for someone in their early career (1–3 years of experience) who is hungry to learn, ready to build, and excited to join a mission-driven health tech startup. You’ll work directly with our partners—some of the most forward-thinking GI practices in the country—to ensure successful onboarding, engagement, and growth with Salvo Health’s programs.You’ll report to the Director of Strategic Partnerships & Customer Success and collaborate cross-functionally with Clinical Operations, Product, Revenue Cycle Management (RCM), and Growth teams. This is a hands-on, high-impact role where you’ll help shape systems and experiences that directly affect patient care and partner success.

RequirementsBachelor’s degree in Business, Healthcare Administration, Public Health, or a related field1–3 years in a client-facing role (Customer Success, Account Management, Consulting, or Ops)Excellent communication, interpersonal, and presentation skillsStrong problem-solving ability with a systems framework mindsetOrganized, proactive, and able to manage competing prioritiesCreator looking to develop solutions from 0-1Experience using CRM or support tools (e.g., HubSpot, Salesforce, or Zoho)Comfortable with ambiguity, fast-paced environments, and cross-functional collaborationWillingness to travel up to 25% to visit client sites across the U.S.A genuine passion for helping customers achieve their goals
BenefitsCompetitive base salary + performance bonus and equity opportunityHands-on learning and growth within a high-impact health tech startupWork alongside talented, kind, and curious people in a culture that prizes innovation, empathy, and relentless problem-solvingBe part of shaping the future of hybrid healthcare—combining the best of brick-and-mortar with the power of digital medicineA mission-driven culture focused on transforming chronic care and improving patient lives","hiringOrganization":{"@type":"Organization","name":"Salvo Health","sameAs":"https://salvohealth.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote"}}}},{"@type":"ListItem","position":3,"item":{"@type":"JobPosting","title":"Customer Success Associate","datePosted":"2025-07-21","description":"About VoltusVoltus represents the \"potential of us\" to better manage energy through simple, cost and risk-free demand response programs. Our commercial and industrial customers generate cash by allowing us to maximize the value of their operational flexibility in energy markets. We hire teammates who are bright, gritty, and good and who have a genuine passion for delivering a cleaner energy future and for working in a fast-paced, entrepreneurial environment.
The RoleThe Voltus Customer Success Associate ensures customers enter the market efficiently and ready to perform successfully to earn money. You will be a critical team member throughout the customer’s journey at Voltus, managing new and existing customer onboarding from start to finish and providing ongoing account support. You will be the primary point of contact for our customers throughout their onboarding journey and will partner with our Sales,Operations, and Energy Markets teams to deliver the best possible experience to our customers. You will drive adoption and expectations at the beginning stage of the customer journey. You will schedule and lead business meetings with our internal teams and customers and effectively communicate the onboarding status to avoid any delays and ensure seamless internal handoff to drive efficient onboarding. You will continue to support our customers and sales teams beyond onboarding with account related questions and provide the best customer experience.\n

As a Customer Success Associate you will have four primary objectives:

Reduce the time it takes a customer to enter the market and ensure they are prepared to perform and earn money
Eliminate internal seams so other Voltans can work efficiently
Maintain and grow customer relationships beyond onboarding
Provide Sales team with ongoing account support

Key Requirements

You are process-minded and love developing new, more efficient ways to do things
You have attention to detail, intellectual curiosity, bias toward action, and appreciation for urgency
You are organized and can collect and maintain comprehensive and accurate records
You love customers and want to work with them daily
You have great “bedside manner,” with a healthy blend of persistence, diplomacy, and energy to get everyone moving in the right direction
You find fulfillment in helping others succeed
You have strong empathy for customers AND passion for revenue and growth
You have excellent communication and presentation skills
You have the ability to shift priorities quickly when necessary
You are great at cross-functional collaboration
You have strong Salesforce experience and love using technology to drive efficiency, scalability, and value for everyone
You understand or are interested in the role of demand-side resources in energy markets
You want to work with the best team in the energy industry
You have 3+ years experience in customer-facing role(s)
You have a relevant Bachelor’s degree (preferred)
You are excited to work remotely

At Voltus, we are proud to be an equal opportunity employer because we recognize that a diverse organization begins with a diverse candidate pool. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, age, sexual orientation, veteran status, disability status, or marital status.","hiringOrganization":{"@type":"Organization","name":"Voltus","sameAs":"https://www.voltus.co/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote"}}}},{"@type":"ListItem","position":4,"item":{"@type":"JobPosting","title":"Customer Success Associate","datePosted":"2025-07-15","description":"

SKUTOPIA is on a mission to democratise and decarbonise logistics.

SKUTOPIA is a deep-tech logistics company operating under a dual RaaS (Robotics-as-a-Service) and SaaS model. We deliver end-to-end, AI-powered robotic fulfilment for retailers - eliminating inefficiencies inherent in traditional 3PL models, such as human error, high labour costs, and carbon-heavy processes.

Our advanced robotics and proprietary AI empower our customers to scale faster with high-speed, high-quality fulfilment at a fraction of the typical cost - while also driving both revenue and profit growth.

Founded in 2018 by Talea Bader and Emily Townsend, SKUTOPIA began as Sydney’s first eCommerce co-working space. After witnessing firsthand the logistics challenges faced by SMBs, the founders evolved the business into a tech-first fulfilment solution.

About The Role:

As a Customer Success Associate at SKUTOPIA, you will play a pivotal role in our mission. Your primary objective is to deliver exceptional customer support, resolve issues effectively, and foster unwavering customer satisfaction and loyalty. You'll be at the forefront of our efforts to collaborate with a diverse range of clients, including SSP and FC merchants, end-customers, same-day delivery drivers, and vendors, to ensure they achieve their desired outcomes.

In this role, you will:

Provide Exceptional Support: Respond to customer inquiries via phone, email, or chat with accurate and timely information about SKUTOPIA's products and services.

Resolve Issues: Actively solve client problems and take measures to ensure their satisfaction.

Technical Assistance: Assist clients with technical issues, troubleshoot problems, and provide innovative solutions.

Maintain Records: Keep meticulous records of customer interactions, inquiries, issues, and resolutions to ensure up-to-date and accessible customer information.

Identify Opportunities: Recognize chances to upsell or cross-sell additional products and services, helping clients achieve their goals and boosting company revenue.

We Think You Will Need:

2-3+ Years of Customer Service Experience.
Zendesk experience is a plus however not required.
To be a natural people-person: You thrive on working with diverse individuals.
To have exceptional communication skills: You’re comfortable communicating via online meetings, phone, email, and chat.
To have a desire to learn: You're eager to collaborate with highly talented individuals and expand your knowledge. You’re keen to proactively learn new skills and knowledge independently.
To be highly driven: Motivation and a can-do attitude are your trademarks. You get things done.
Other requirements:\n
- Reliable high-speed internet connection with a backup connection in case your main ISP is offline.
- Laptop or desktop (Intel Core i5 or above, AMD or Apple equivalent with 8gb or more RAM).
\n

When you join us, you’ll be an important pillar of a rapidly growing company. From day one you will be challenged to take risks, think big and make an impact while getting lots of love and support from the team. With our expected growth over the next 12 months, this is a role with plenty of breadth and variety where you can grow with us and be proud of what we achieve together.

We proudly welcome people from all diverse backgrounds. When you join SKUTOPIA, we want you to bring your whole self to work and we value your unique contribution.

What's next?

If you're keen to find out more, apply now with your resume and we'll be in touch soon to schedule an initial screening call where we will walk you through the recruitment process. Usually, we kick things off with a “getting to know you” interview, then we’ll ask you to tackle a take-home challenge or case study, and wrap it up with a final interview.

Still on the fence?

We know that statistically, some groups are less likely to apply for a role than others, depending on their perception of whether they meet some or all of the criteria. If you have most of the things we're looking for, we encourage you to apply!

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At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

As a Customer Success Associate, you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests, and more. You are passionate about your customers and delivering a world class experience.

Please note: this role is 100% in-office in our Westlake Village, CA office (2945 Townsgate Rd).

At Compass You Will:

Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions
Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass
Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity
Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent
Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations

What We're Looking For:

2-3 years of experience in customer service, training, office management, hospitality, or operations
Previous experience in real estate a plus
Previous experience with live or virtual training a plus
Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
Passion for supporting and serving agents trying to grow their businesses
The ability to establish credibility with key agent decision-makers and influencers
Great listening skills, connects well with others, and is empathetic of the customer’s pain points
A passion for creating community within a space; you encourage in-office interaction, bonding and engagement
Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
Skilled communicator with great interpersonal skills, ability to build and manage relationships
Meticulous attention to detail, highly organized
Strong creative writing skills and eye for design
Ability to work in the office during standard operating hours
Ability to lift up to 25 lbs

Compensation:

The base pay range for this position is $26.00 - $30.00 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

Perks that You Need to Know About:

Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

\n\n \nDo your best work, be your authentic self.\nAt Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.\n

Notice for California Applicants

Los Angeles County Fair Chance Notice

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Company Description

Assent is the supply chain sustainability management solution for the world’s most responsible, sustainability-focused complex manufacturers. The #1 business risk for complex manufacturers is hidden. Most supply chains were never built with sustainability in mind, and most manufacturers do not have deep visibility into their supply chain risks while outsourcing the majority of their production. Shaped by regulatory experts, customers and suppliers, Assent is the foundation manufacturers need for cross-enterprise sustainability. At Assent, your work will help bring transparency, sustainability, and fairness to the global community.

We’re one of the fastest-growing technology companies - from $5 million to $50 million ARR in under five years! As the global leader in supply chain sustainability management, we provide transparency into the supply chains of some of the world's largest and most successful companies, including 75 percent of Fortune 500 companies. In our most recent funding round, we raised $350 Million USD in funding led by Vista Equity Partners. This funding will allow us to continue to scale with purpose, and add exceptional talent to our already remarkable team. Assent is the first North American software company to achieve both B Corporation Certification and Advanced Status with United Nations Global Compact. This reflects our deep commitment to embed sustainability not only across our organization, but as part of how we drive positive impacts for our communities and the customers we serve.

Join our Talent Community to stay in touch and learn more!

Job Description

Position Summary

Customer Success Associate (CSA) will play an integral role in delivering our services to customers on their purchased programs, working with our customers to define and execute on their project plans from start to finish. This position involves a broad spectrum of responsibilities aimed at guaranteeing program success and delivering exceptional service to customers. The ideal CSA, is highly organized with impeccable attention to detail and excellent interpersonal skills. Overall the CSA responsible for customer health metrics and retention.

Key Requirements & Responsibilities

Develop and nurture lasting relationships with customers, serving as a trusted advisor throughout the entirety of the customer lifecycle journey. Defining compliance programs from start to finish, working with the Program Support teams to execute on tasks required to achieve client milestones;
Actively manage the client relationship and the lifetime value of each assigned account, helping clients realize the economic value of their subscriptions to preserve and grow revenue.
Manage an assigned book of business, overseeing the overall Customer Health and associated performance metrics.
Participate in and potentially lead high-level strategic planning sessions with Assent's customers, including Executive Business Reviews:
- Aligns solutions to address customers’ specific challenges, optimizing business value and increasing product adoption;
- Conduct program reviews to have a deep understanding of the needs, status, gaps and next steps to ensure all client tasks are proactively anticipated and supported.
- Analyze program results and supply chain responsiveness to identify additional program strategies and opportunities for improvement with the Program Support teams.
Oversee the initial launch of compliance programs with support, engaging with Assent's Professional Services team to ensure quality product configuration during implementation.
Support the Sales team in ongoing renewal management of owned accounts to meet renewal targets..
Coordinate user permissions in the Assent platform with Platform Operations.
Advocate and collaborate with all internal groups to ensure client success, growth, and the creation of strong customer references and referrals.
Possess beginner regulatory knowledge in order to consult with clients in program direction;
Work with the team to identify and drive improvements in product offerings, processes, systems, and tools.
Input and maintain up-to-date communications, conversations, and correspondence with Assent clients in the CRM.
Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent.

This is not an exhaustive list of duties. Responsibilities may be altered and/or added from time to time to meet business needs

Qualifications

Your Knowledge, Skills and Abilities

We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications

Good communication skills in English, both verbal and written, with consideration and clarity. Additional languages are a plus.
Completion of University, College, and/or Post Graduate Certificate in a related field, or equivalent work experience.
Basic understanding of customer management and/or project management principles.
Exposure to technology/SaaS and/or Professional Services environments preferred.
Ability to build relationships in a collaborative environment with various stakeholders.
Basic time management and organizational abilities, capable of prioritizing tasks.
Eagerness to learn and stay updated on changing regulations.
Emotional intelligence, with self-awareness and adaptability.
Curiosity and problem-solving skills.
Proactive in understanding and addressing others' needs, with clear communication.
Team player mentality, willing to assist others and contribute expertise.
Open to feedback and willing to improve.
Proficiency in MS Office Suite, Google Applications, and other productivity tools.

Additional Information

At Assent, we are uniquely positioned to make meaningful, impactful changes in the world around us. If you believe in doing work that matters, we want you to join our team.

Life at Assent

Wellness: We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.
Financial Benefits: It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.
Life at Assent: There is purpose beyond your work. We provide our team members with volunteer days, flexible work options and opportunities to get involved in corporate giving initiatives.
Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.
Work The Way That Works for You: Your work and life should be balanced in a way that is purposeful for you. We offer flexible working environments for our team. Choose a space that meets your unique needs.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process, please contact talent@assent.com and we will be happy to help.

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The Customer Support Team is an essential part of our Customer Success organization. As a Customer Success Associate, you will handle both inbound and outbound calls and emails, building and maintaining strong relationships with our client base, while supporting agents utilizing our EverQuote Pro platform. Your role is to respond to inbound client inquiries for user support, as well as reach out to our customer base to help them optimize their utilization of our services. This is a remote opportunity that allows you to work from home. Role requires physically working from the United States.

You will be an integral part of our Customer Success team and will be tasked with thinking critically and creatively about how to best support our clients to drive their business success with our support.

This is a great opportunity for anyone looking to kick-start their career in Customer Success.

What you’ll do:

Handle inbound calls and emails, building and maintaining strong relationships with our client base.
Respond to inbound client inquiries for user support while providing best in class service to our Agents.
Perform outbound outreach to our customer base to help drive adoption of our services and help our customers grow their business
Help our Account Managers support their books of business
Interact directly with our customers to answer questions, resolve issues quickly, offer product education, provide qualitative and quantitative feedback for our CS, Sales, and Product Teams, and aid in our efforts to retain our customers.

Who you are:

Someone who starts every single day with energy and enthusiasm.
Customer centric. You know what’s right for our customers and our company and will lobby to ensure both needs are met - even if it means digging deep to find creative solutions.
You love to solve problems.
Respectful of the trust our customers place in EverQuote's products and brand. You value your integrity as a professional.
Adaptable! You enjoy the flexibility and challenges that come with a script free environment.
Self motivated
Excited to work for an award-winning technology company that is a pioneer in the insurance tech space.
Continuously learning. You thrive on the opportunity to continually grow and improve. You are not only receptive to feedback, but you actively seek it, and look for ways to implement it.
Interested in wearing a suit to work. Just kidding! Please don’t, we’re completely casual here.

What you have:

\n
- Relevant experience in a customer support environment.
- Experience using customer support software such as Zendesk or Salesforce a huge plus.
- Ability to take 40+ calls a day.
- Excellent interpersonal and communication skills.
- A passion for helping people succeed, including your peers, combined with a competitive edge and positive attitude.
- A sense of urgency and accountability.
- Experience working on a team and the ability and desire to collaborate effectively.
\n

About us:

EverQuote (Nasdaq: EVER) operates the largest online marketplace for insurance shopping in the United States. We make insurance shopping easy, efficient and personal, saving consumers and providers time and money. Our goal is to reshape the way consumers shop and improve the way insurance providers attract and connect with customers as insurance shopping continues to shift online.

EverQuote is committed to building a welcoming, respectful, and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or veteran status.

We get it. Requirements can sometimes hold people back from applying to a job, but don’t let that be the case here. If you believe you have the skills it takes to elevate this role, team, and company, we encourage you to apply for this role.

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About Heidi

Heidi is on a mission to transform healthcare by halving the time it takes to deliver world-class care. We envision a future where, by 2050, every clinician practices with AI systems that reduce administrative burdens, improve the quality of care, and increase accessibility for patients globally.

Built by clinicians, for clinicians, Heidi is powered by a diverse team of engineers, medical professionals, mathematicians, designers, and innovators.

We are driven by a shared passion to improve healthcare delivery, and in just one year, we’ve helped power over 20 million patient consults and currently support more than 1 million consults every week.

With a recent $16.6 USD million funding round from leading venture capital firms, we are now focused on scaling our impact globally. We are expanding rapidly in the US, Canada, UK, and Europe—and we need exceptional Customer Success Associates to help us accelerate that growth.

What you’ll do:

Implement Projects: Co-ordinate the onboarding of new clinics and enterprise clients, ensuring seamless integration of Heidi's tools into their workflows.
Onboarding & Training: Guide new users through setup, providing tailored training sessions and resources.
Drive Customer Adoption: Develop strategies to increase user engagement and satisfaction, fostering long-term relationships.
Enhance Retention: Implement initiatives that promote continued use and love for Heidi's products among clinicians.
Ongoing Customer Engagement: Conduct check-in calls with customers, offering ongoing support, resources, and best practices to enhance their confidence and proficiency in using Heidi
Accelerate Growth: Deliver with a growth mindset, using strong business acumen to identify opportunities that benefit the customer.
Improve Systems: Each interaction will consider Customer Success with a holistic view of the company direction and needs of our customers.
Troubleshooting: Resolve technical issues, collaborating with the support team for complex problems.
Feedback Collection: Gather insights from users to inform product improvements and enhance support strategies.
Documentation: Maintain and update user guides, FAQs, and support materials.
Reporting: Compile reports on user engagement and satisfaction to inform decision-making.

What we will look for:

Educational Background: Pursuing or recently completed a degree in Healthcare, Computer Science, Business, Health Informatics, or related field; or 2+ years of experience in customer solutions within tech, healthcare innovation, or business consultancy.
Project Management Skills: Interest or experience in leading projects and coordinating teams.
Communication Skills: Excellent verbal and written communication with the ability to convey complex ideas simply.
Organisational Abilities: Strong multitasking skills with meticulous attention to detail.
Problem-Solving Mindset: Analytical thinker with a customer-centric approach.
Technical Proficiency: Familiarity with CRM systems and support platforms is a plus.
Self-Starter: Highly motivated, able to work independently, an obsession to learn.

At Heidi, we value drive and a passion for learning. If you don't meet every requirement but are excited about the role, we encourage you to apply. We want individuals who are eager to grow with us.

Why You’ll Join Us

Impact: Be part of a team that’s changing the way healthcare is delivered around the world, helping to reduce administrative burdens for clinicians and improving patient outcomes.
Culture: Join a diverse, high-agency team where innovation, collaboration, and autonomy are valued.
Growth: With Heidi’s rapid expansion, there’s immense opportunity for professional development and career progression.
Compensation: Highly competitive base salary with uncapped commission potential. We reward success.
Benefits: Generous PTO, wellness days, a personal development budget, equity (shares in the company), and more.

What We Believe In

We tackle complex healthcare challenges head-on and deliver solutions at speed.
We prioritize results, teamwork, and continuous improvement in all we do.
We create user-friendly, innovative solutions that clinicians love to use, and patients benefit from.

At Heidi, we’re on a mission to improve patient care worldwide. If you are passionate about healthcare, technology, and the opportunity to make a real impact, we would love to hear from you.

","hiringOrganization":{"@type":"Organization","name":"Heidi Health","sameAs":"https://www.heidihealth.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressCountry":"Canada","addressRegion":"North America"}}}},{"@type":"ListItem","position":9,"item":{"@type":"JobPosting","title":"Customer Success Associate","datePosted":"2025-07-21","description":"

CUSTOMER SUCCESS ASSOCIATE

DebtBook is an industry-leading fintech software platform that revolutionizes the way local governments, higher education, healthcare organizations and their finance teams work. Our powerful, cloud-based software helps these organizations manage all aspects of their debt, leases, and subscriptions, streamline financial reporting, and share information simply with others.

About this Role

We are looking for a highly motivated and enthusiastic Customer Success Associate to join our growing team. The Customer Success team is looking for an individual who is passionate about delivering an outstanding customer experience, and is eager to help customers maximize the value of our products. You will play a critical part in the implementation of our products with new and existing customers.

What You’ll Do

Manage and guide a portfolio of new and existing customers from late-stage sales through product implementation and post-implementation success.
Ensure a seamless onboarding experience by facilitating the transfer of customer data, provisioning accounts, and overseeing setup processes.
Track key project metrics, including status, risks, timelines, and customer expectations, to ensure smooth execution and proactive issue resolution.
Deliver engaging product training sessions for new and existing users, ensuring customers fully understand and utilize product features.
Own and optimize the implementation process, driving efficiency and continuously improving the customer onboarding experience.
Engage with customers to understand their goals, drive product adoption, and enhance overall customer satisfaction.
Be the voice of the customer, collaborating with the product team to share insights and influence product development and roadmap decisions.
Work with customer success and account management teams to identify opportunities for deeper engagement, customer retention, and expansion.

What You Bring

Highly organized with a high level of accuracy and attention to detail
Demonstrates ability to relate to individuals and groups with widely varying backgrounds, perspectives, education, and skills
Comfortable working in a fast-paced startup environment, thriving in moments of uncertainty, ambiguity, and change.
Growth-oriented mindset, eager to learn and continuously improve.
Ability to multi-task and balance various projects and deadlines simultaneously
Excellent analytical, problem-solving, and decision-making skills
Exceptional written communication and presentation skills
Empathetic and positive attitude with a commitment to driving customer success.
Experience with Microsoft Excel, including formulas and functions
Finance and accounting background preferred

Why DebtBook

When it comes to benefits and perks, we are committed to supporting our employees’ well-being to make their lives better, both in and out of the office. We offer:

Competitive salaries plus equity (stock options) for all employees;
Comprehensive health, dental, and vision insurance, 401(k) with 4% employer match ● Flexible work schedules and generous leave policies (including unlimited PTO) ● Professional development opportunities and tuition reimbursement
Family and wellness perks
Top-of-the-line equipment and a newly furnished office

DebtBook is an Equal Opportunity Employer. We value diversity and prohibit discrimination and unlawful harassment in the workplace. All applicants will receive consideration for employment based upon their qualifications without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, pregnancy, sexual orientation, age, marital status, genetic information, political affiliation, National Guard or veteran status, disability, or any other protected status under federal, state, or local law. We welcome and encourage applicants with disabilities to contact our team for assistance during the application and hiring process. We are committed to expanding accessibility and making reasonable accommodations in accordance with applicable law.

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At Leap Tools, we are building the world's most advanced solutions for the interior décor industry. With customers in 80+ countries, our clientele includes Fortune 500 companies such as Home Depot, local retailers such as Alexanian's, and everything in between. We have been recognized as one of the fastest-growing tech companies by Deloitte for multiple years in a row, and we are looking for ambitious challenge-seekers to fuel our momentum and help us create an iconic global tech company.

About our product

Our technology lets you see products in your own room before you buy. Imagine you want to redesign your home and have been searching for new tiles for your kitchen, or a new rug for your living room. You definitely want to make sure it will look good in your space. We enable that through cutting-edge computer vision technology, presented in an extraordinarily simple and accessible way. Try our rug demo now! Simply upload a picture of your room using your mobile phone, and slide the rug under your coffee table: https://www.roomvo.com/rugdemo4r

About you

You take pride in exceeding expectations. You uncover needs by listening closely and asking perceptive questions. You also love technology. Your peers are impressed by your technical knowledge and know-how, which allows you to become their trusted advisor. You are not afraid to convince someone to change their mind and you recognize when you need to change yours. You are excited to take on new challenges and be part of something small that is growing into something big.

What You'll Do

Manage the post-onboarding customer lifecycle for a book of SMB customers
Be responsible for key metrics such as Customer Health, Retention, and Expansion
Become a trusted partner to your customers so you can better understand their needs and help them achieve their goals
Engage and share learnings across the wider Customer Success team
Serve as a key voice of our customers internally with teams such as product, sales, and leadership, and partner with other teams internally to drive best-in-class customer experiences
Maintain impeccable records in Customer Success software
Actively and routinely engage with your customers to assess their priorities, identifying opportunities to further promote the Roomvo Platform and ensure the full potential of service is realized
Be a customer advocate within our organization, documenting requests and issues as well as identifying areas we can improve for our customers

Requirements

You have at least 1-2 years of experience in a B2B Customer Success role
Direct experience managing a book of business
You can quickly get familiar with and prioritize technically complex processes and tasks
You are professional and comfortable engaging C-suite executives
You can manage tight deadlines
You are comfortable using Google Workspace and Salesforce
You have excellent communication skills, both written and verbal
You are well-organized and able to manage multiple competing priorities at all times
Experience in SaaS is mandatory
Native English language proficiency
Bonus: Fluency in a second language

About our culture

We're a remote-first company that encourages our employees to work from where they're most productive.
We work in tight-knit teams to cultivate an ownership mentality.
We cherish curiosity and an obsession for details because we know these details are invaluable over the long run.
We're hyper-focused on our achievements and our ability to execute our promises. We act with urgency.
We value work-life balance by offering generous time off
Work anywhere in the world for up to 3 months!
We value families, by offering a parental leave program
We offer a work-from-home stipend
Your birthday (and our company's birthday) is a day off!

About our hiring process

Now: You upload your resume and complete a brief questionnaire.

Step 1: We arrange a video call with you to assess your abilities. Then complete a take-home assessment

Step 2: You attend the second and third video interviews soon after.

Step 3: You meet our Director of People and Culture and one of the Founders.

Step 4: You receive an offer.

Take the Leap. Apply now.

Our demo, in case you missed it: https://www.roomvo.com/rugdemo4r

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About Us

UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.

Learn more at www.ujet.cx.

Opportunity

We are looking for an experienced and skilled Customer Success Associate to join our team. The CSA is a customer-facing role focused on driving customer value and success through optimal utilization of the UJET platform. This is accomplished by ensuring customers realize and experience value from UJET, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/platform to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities. The CSA will carry a high coin of customers that they support. This role is also responsible for driving product adoption during the customer journey to result in frictionless renewals. We are looking for an analytical thinker who will strategize and manage the needs of his/her customer portfolio, while collaborating with the internal UJET team. The role requires strong product understanding as well as excellent customer-facing and presentation skills. This individual should be operationally minded and have a passion for creating scalable solutions for UJET’s customers.

Responsibilities

Build value-based relationships with customers that have basic licenses and customers engaged in proof of concepts
Construct and implement customer success plans, proving ROI, and product adoption
Assist with process improvements and derive solutions that will apply to multiple customers
Analyze customer metrics, including usage data, health indicators, and renewal dates in alignment with objectives
Develop and present Business Reviews annually
Mitigate customer risk or churn by identifying root causes, defining and activating solutions, and deploying cross-functional support
Identify and qualify opportunities for expansion

Requirements

Experience with Contact Center Technology services and software, including Telephony and/or Telecommunications software, a plus
2-3 years of relevant experience (preferably in SaaS)
1-2 years experience with Contact Center Technology services and software, including Telephony and/or Telecommunications software
Ability to work in a fast-paced startup environment and maintain composure and tact in high pressure situations
Proven track record of strong internal and external relationships
Self-driven, focused and motivated
Team-oriented with a dedication to forward-thinking and creative problem solving
Commercially minded with a proven success record in transforming customer’s businesses and upselling/cross-selling growth
Bachelor's degree or equivalent experience

Annual PT Hiring Range: €30,000 - €50,000 (plus variable)

*A candidate’s actual placement within this range will depend on geographic location, work experience, education, and/or skill level.

UJET is an Equal Opportunity Employer

UJET provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Compliance Responsibilities

Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.

Why UJET?

Beyond our great team and disruptive technology, we offer competitive compensation and benefits, work/life balance, stock options, engaging team events, and more!

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Who we are

We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them.

We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity.

The Role

We are seeking a Customer Success Associate to join our expanding Customer Success team, with a focus on supporting B2B subscription clients across the Central Europe, Middle East, and Africa (CEMEA) region. This position presents an excellent entry-level opportunity for a highly organised and proactive individual who is eager to develop a career in customer success.

The successful candidate will serve as the primary point of contact for a large portfolio of small business clients. The role involves ensuring that clients derive maximum value from their subscriptions to The Economist, with responsibilities spanning onboarding, renewals, and ongoing account management.

Key Responsibilities:

Account Management:

Manage a large portfolio of small subscription clients across the CEMEA region.
Serve as the main point of contact for day-to-day client needs and relationship management.
Oversee the full customer lifecycle - from onboarding to renewal

Customer Support & Engagement:

Respond promptly to client queries related to access, account setup, billing, and user management
Provide clear and helpful guidance to ensure clients get full value from their subscriptions
Deliver a high-quality customer experience through proactive communication

Renewal & Retention:

Lead the end-to-end renewal process, ensuring timely contract completion
Monitor account activity and usage to identify at-risk accounts
Engage clients to drive continued subscription value and reduce churn

Internal Collaboration:

Work closely with Sales, Product, and Support teams to share feedback and resolve issues
Suggest improvements to internal tools and workflows to support scalable customer success operations

#LI-Hybrid

What we offer

Benefits
We offer excellent benefits including an incentive programme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered.

Our Values
Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world.

Independence
We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world.

Integrity
We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency.

Excellence
We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation.

Inclusivity
We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully.

Openness
We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood.

The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status.

","hiringOrganization":{"@type":"Organization","name":"The Economist Group","sameAs":"https://www.economistgroup.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Gurugram","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":13,"item":{"@type":"JobPosting","title":"Customer Success Associate","datePosted":"2025-08-04","description":"

Welcome to Planet. We believe in using space to help life on Earth.

Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.

Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.

As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.

We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.

Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.

About the Role:

Planet is looking for a proactive and detail-oriented individual to temporarily join our Customer Success team. In this role, you’ll support a wide range of customers by ensuring smooth onboarding, access provisioning, and usage reporting. You’ll work cross-functionally with Sales, Product, and Finance to deliver a seamless experience for key customer programs and strategic partnerships.

The ideal candidate is a highly organized and detail-oriented professional who thrives in a fast-paced, mission-driven environment. They’re curious, proactive, and eager to support customers with operational excellence. They bring great communication skills, a knack for process improvement, and a desire to support impactful programs.

This is a full-time, temporary position expected to last 12 months. This is a remote position based in Bogota, Colombia.

Impact You'll Own:

Provision, update, and support user access for key customer programs.
Coordinate with internal stakeholders and external partners to ensure timely delivery of access credentials and platform onboarding materials
Generate custom usage reports for high-value accounts and others with specific reporting requirements
Maintain accurate documentation of reporting timelines, metrics, and delivery processes
Set up and manage partner access for strategic collaborations
Act as a point of contact for partner onboarding questions and technical setup
Coordinate internal alignment and respond to bid requests, ensuring accurate and timely provisioning
Support Customer Success and Sales teams with administrative and operational tasks more generally

What You Bring:

0-1 year of relevant work experience.
Current full-time enrollment at a university.
Attention to detail and organizational skills; ability to manage multiple tasks across time zones and stakeholders
Comfort with data and reporting tools
Clear communication and a proactive approach to solving problems
Must be proficient in English, the language of the company

What Makes You Stand Out:

Experience working with Salesforce, Excel, or customer success platforms
Experience with platforms like ArcGIS, QGIS, or Google Earth Engine.

#LI-REMOTE

Application Deadline:

October 22, 2025 by 11:59 PM PDT

Benefits While Working at Planet:

These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.

Comprehensive Medical, Dental, and Vision plans
Health Savings Account (HSA) with a company contribution
Generous Paid Time Off in addition to holidays and company-wide days off
16 Weeks of Paid Parental Leave
Wellness Program and Employee Assistance Program (EAP)
Home Office Reimbursement
Monthly Phone and Internet Reimbursement
Tuition Reimbursement and access to LinkedIn Learning
Equity
Commuter Benefits (if local to an office)
Volunteering Paid Time Off

Compensation:

The US base salary range for this full-time position at the commencement of employment is listed below. Additionally, this role might be eligible for discretionary short-term and long-term incentives (bonus and equity). The final salary range is determined by job related experience, skills and location. The range displays our typical hiring range for new hire salaries in US locations only. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Why we care so much about Belonging.
We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging—dreaming big as we approach our ongoing work. If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride.

EEO statement:
Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights.

Accommodations:
Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to accommodations@planet.com or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.

Privacy Policy: By clicking \"Apply Now\" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Privacy Policy (European Applicants): By clicking \"Apply Now\" at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

","hiringOrganization":{"@type":"Organization","name":"Planet Labs Inc.","sameAs":"https://www.planet.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Colombia, Remote","addressCountry":"Colombia","addressRegion":"South America"}}}},{"@type":"ListItem","position":14,"item":{"@type":"JobPosting","title":"Customer Success Associate","datePosted":"2025-08-04","description":"

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them

What You’ll Do:

Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention.
Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience
Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently
Act as an advisor to customers to ensure they’re leveraging the solution effectively
Monitor and identify usage trends to uncover renewal risks and support greater adoption rates
Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal)

Who You Are:

Customer-minded, always trying to provide the most value possible
Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success.
A strong communicator (written and verbal) with excellent attention to detail
Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activities
0-2 years of experience in a customer account facing role and desire to grow a career in Customer Success
Passionate about building long term and lasting relationships

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

Best-in-breed onboarding
Sales training in MEDDIC and Command of the Message
An inclusive company culture, opportunity to join our Community Guilds
Intra-departmental mentor and buddy program for in-house networking
Continuous professional development, product training, and career pathing
New hire stock equity (RSU) and employee stock purchase plan (ESPP)
Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

About Datadog:

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

\n\n

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.

Your Privacy:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.

#LI-KO1

カスタマーサクセス・アソシエイトとして、Datadogをご利用中の既存顧客を対象に、トレーニング、導入サポートなどを提供しながら、確立されたセールス・メソッドに沿ってアップセル・クロスセルに取り組みます。カスタマー・エクスペリエンス（顧客体験）を最大化できるよう、顧客との信頼関係を構築して固有課題やニーズを特定し、利用拡大の機会を発掘して、Datadog製品の価値を伝えることに注力します。顧客のスケーリングを担うカスタマーサクセスチームにとって、個人の成長とチームの成功を両立させることが、最優先事項です。

Datadogでは、オフィスカルチャーによって築かれる人間関係やコラボレーション、そこからもたらされる創造性を大切にしています。私たちは、従業員それぞれに合ったワーク・ライフ・ハーモニーを実現できるよう、ハイブリッド・ワークプレイスとして運営しています。

業務内容：

小規模な既存顧客に対し、利用拡大できる機会を特定し、案件化する
既存顧客へのアップセル・クロスセルにおいてフルセールスサイクルを担う
カスタマー・エクスペリエンス（顧客体験）の向上と、長期にわたる継続的な利用・製品導入のためのトラブルシューティング
既存顧客と伴走し、利用拡大の機会を見つけ、ロイヤルティを高める
Datadogの社内チーム（サポート、製品チーム、財務・法務など）との部門横断的コラボレーション
既存顧客のアドバイザーとして、ソリューションが効果的に活用されているか確認し、サポートする

募集要項：

可能な限り最高の価値を提供しようとするカスタマーファースト・マインド
売上を担うセールスと、カスタマーサクセスとしてのキャリアが組み合わさったハイブリッド・ポジションで、自己成長したい方
細やかで思慮に富んだコミュニケーションができる（文書および口頭で
アップセル・クロスセル活動のための契約条件や、価格交渉の成功経験
マルチタスクをこなし、臨機応変なセルフスターター
タイムマネジメントが得意で、大量かつ迅速な業務に自信がある

Datadogは、さまざまな立場の人々を大切にしています。誰もが初日から上記の資格をすべて満たすわけではないことは理解しています。それでも構いません。テクノロジーに情熱を持ち、スキルを伸ばしたいと思っている方は、ぜひご応募ください。

福利厚生と成長機会：

個々のパフォーマンスと成果に基づく豊かな報酬体系
新入社員への株式付与（RSU / 譲渡制限付株式ユニット）および従業員株式購入制度（ESPP）
プレジデント・クラブへの参加機会
継続的な専門能力開発、製品トレーニング、キャリアパスの提供
MEDDICとCommand of Messageに関する丁寧な営業研修
社内ネットワーク構築のためのメンターおよびバディ・プログラム
インクルーシブな企業文化、コミュニティ・ギルドへの参加機会
幅広く手厚い医療関連の福利厚生制度
企業型確定拠出年金（401K）
ペットの養子縁組と保険プログラム

上記の内容は、就業する国やDatadogでの雇用内容によって異なる場合があります。世界中のすべての候補者様にご理解頂けるよう、応募情報に関する項目は一部、英語のままで記載されています。全ての求人情報を英語でご確認されたい場合は、こちらをご覧ください。

About Datadog:

\n\n

Equal Opportunity at Datadog:

Your Privacy:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.

About Figure

Figure is maximizing the value of homeownership in ways that benefit consumers and the industry alike. We’re helping homeowners tap their liquidity easily, efficiently and reasonably for purpose-driven, significant expenditures – everything from dream home renovations and debt consolidation to small business formation.

In seven years, we’ve become the country’s #1 non-bank HELOC lender. As a financial technology firm operating at the intersection of regulation and transformation, we’re a “unicorn” – a group of fewer than 1000 companies globally that is valued at $1B or more and has been in operation for less than ten years.

Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. We are motivated, innovative, collaborative, and curious. We value individuals who bring a problem-solving mindset to every task. Every day at Figure is a journey in continuous learning combined with a focus on getting work done that makes a difference. Join us!

Wealthfront Career-Launching Company

Figure Series D Announcement

About the Role

We’re looking for driven, customer-focused teammates who are curious about innovative blockchain technology and financial services. As a Customer Success Associate (CSA), you’ll work in a call center environment, where your primary responsibility is handling inbound phone calls, chats, and emails from customers. You’ll be the voice of Figure, helping people understand our products, navigate the application process, and move confidently through each step of their experience.

In this role, you’ll gain deep knowledge of Figure by working in a fast-paced call center environment, by becoming an expert in our products to resolve issues, and move customers confidently through the application process. Your communication skills, problem-solving ability, and attention to detail will drive critical outcomes that support our business goals and elevate the customer experience.

What You’ll Do

Champion the customer support experience as the first point of contact for prospective and existing customers managing inbound calls, chats, and emails to provide expert guidance on our products and their applications.
Help customers navigate the application process, troubleshoot issues, and resolve concerns with empathy and efficiency.
Promote brand trust and loyalty by delivering exceptional support to our customers via phone, chat interactions and email.
Identify trends, gather key insights, and contribute ideas to improve customer support processes and product experience.
Provide technical support and troubleshooting on a variety of platform issues.
Conduct video notary sessions with attention to detail and professionalism.
Participate in new training and licensing programs to grow your skills and support team goals.
Contribute to a high-energy, collaborative team environment in the Customer Support Center.

What We Look For

1+ years in a customer-facing role.
BA/BS from an accredited university preferred.
A dependable and reliable team player who thrives in a fast-paced, high-volume environment.
Adaptable and open to change as processes evolve.
Clear, confident, and compassionate communication skills.
Ability to become a licensed e-notary, including passing the Figure and state required background checks.
Successfully complete the required compliance training.
A solutions-oriented mindset and commitment to providing an outstanding customer experience.
Ability to build trust and rapport with customers over the phone and in writing.
Process driven organizational skills
A quick and flexible learning style with the ability to navigate new technology platforms.

How We Operate

This is a full time role based on a 40-hour work week. Schedules are assigned after training, and operate on a shift bid structure. In order to promote the best performance possible, top performers are able to bid for their preference in shifts first. Hours of operation are Monday- Sunday 9am-9pm EST.

Salary

Compensation: $22/hr
Monthly Bonus: Can range anywhere from $0 - $1,300/month

Benefits

Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
Company HSA, FSA, Dependent Care, 401k, and commuter benefits
Employer-funded life and disability insurance coverage
11 Observed Holidays & PTO plan
Up to 12 weeks paid family leave
Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

#LI-TI1 #LI-Hybrid

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About HqO

HqO is connecting real estate to the people with an asset agnostic, cross-property suite of powerful applications and services that foster best-in-class, dynamic end-user experiences. HqO’s REX (Real Estate Experience) Platform assesses the health and performance of a person’s experience within a physical space while providing the necessary tools for operators to manage and optimize it, all from one central location.

HqO has been trusted to power 400 million+ square feet across 700+ properties in 32 countries, and we’re backed by some of the world’s most prominent VC and real estate companies as we continue to grow rapidly across the world.

We’re driven by our core values of LET’S GO (Learning, Excellence, Truth, Service, Goodness, Ownership) which define our culture and push us to do our best work every day. If you want to join a fast-growing, highly collaborative, and supportive team that is at the forefront of real estate transformation, we’re the company for you.

About the role

We’re hiring a Customer Success Associate that considers themselves the following: You’re obsessed with delivering top-tier customer success and pride yourself on exceeding customer expectations. You’re a team player who is able to assist in managing the full customer life cycle. You have a proven track record of acting as a trusted advisor to your customer. You’re a creative thinker leveraging key insights from datasets to tell a story. You’re a critical problem solver, and hungry to create a world-class tenant and customer experience. As a member of our team, the Client Service Associate will offer a world-class customer experience by focusing on customer business outcomes, resulting in upsell and renewal opportunities. This position will enjoy a collaborative hybrid work model, with a minimum of three days per week (Tuesday-Thursday) in our Boston or NY office.

What you'll do

Partner with Sales to own the entire customer lifecycle
Work cross-functionally to develop customer solutions
Understand customer business objectives and build a 12 month engagement/ account plan that you will execute on in partnership with the customer
Identify churn risk from a tenant & property level and build a tenant experience strategy to prevent/reduce churn
Establish multi-level relationships across different personas at the property and facility manager level
Obsessively monitor product usage to drive adoption
Drive creative and successful launch events across our customer’s portfolio
Create and present engaging content roadmaps for customer buildings
Communicate succinctly through in-app push notifications, emails, and short-form content
Consult with client contacts on their tenant experience programming to help them execute memorable tenant events via the HqO Marketplace
Dive into app engagement data to understand and inform the effectiveness of their engagement strategy
Liaise with third party retail and tech vendors during onboarding and adoption phase
Understand business to consumer marketing

What you'll bring

3+ years experience in Customer Success or customer-facing role in a tech startup or commercial real estate
Comfortable with presenting content plans to clients and property teams
Excited to work in a fast-paced, rapidly changing startup environment
Able to demonstrate empathy and develop a strong rapport with customers, retailers, and app users
Obsessed with improving user experience and daily life at work through mobile technology
You’re an engaging writer that can capture and engage a user. You must be able to capture their tone.
An excellent communicator. You need to be able to recognize different customer motivations and needs and communicate effectively across multiple stakeholders.
A creative, out-of-the-box thinker. You need to take a concept from ideation through validation and execution.
Comfortable with ambiguity, uncertainty, and autonomy
Able to prioritize the critical few from the trivial many
Able to come up with creative and innovative solutions to problems
Ability to draw insights and learnings from data and surveys to optimize tenant experience strategy
Comfortable navigating conversations regarding APIs and SDKs preferred
Proven experience building relationships with all levels within an organization
Comfortable analyzing data sets to craft a compelling story
Strong organizational skills and must be detail oriented

How to apply

For consideration, please submit your resume. We appreciate your interest in HqO and will be back in touch if it seems like your background and experience is a good fit!

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Why Choose Bottomline?

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!

Why Choose Bottomline?

This role is a hybrid role with 1 day's attendance in the office in Theale, Reading.

As Customer Success Associate, you will proactively steer customers towards their desired outcomes whilst driving adoption and customer delight.

You will understand customer's needs in order to identify ways they can maximise value and achieve their goals.

You will report directly to the Team Leader of Customer Success.

Customer Success Associates are able to work directly and independently with our customers to help them grow through building success plans and building relationships. CSAs are seen as drivers, leaders, and mentors by both clients and team members within Bottomline.

CSAs will own/assist with specific project's and be responsible for the outcomes of the projects.

Essential Job Functions:

Managing tier 3 and 4 customers, by developing and maintaining strong relationships
Ownership of customer engagement with Bottomline products and services and helping customers to realize the value of our solutions and services
Co-ordinating renewals to ensure on time renewals
Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal
Monitor customer health and create success plans where appropriate
Build and foster relationships with key decision makers and stakeholders across multiple customer teams
Independently present and speak to new product enhancements that are relevant to our customers
Collate and distribute customer feedback on product adoption, usage, enhancement requests to appropriate teams
Partner with Product, Marketing and Account Managers on product deployments, upsells and rollouts
Follow the established CSM program and lead Quarterly Business Reviews and Discovery calls
Engage customers in strategy calls to derive maximum value from their investment in Bottomline
Identify new opportunities to expand customer's usage of new products and engage internal teams as needed. Create CSA leads
Develop and share best-practices to continually improve the quality, effectiveness, and efficiency of our processes
Undertake specific projects as requested to enhance customer value and business revenue

Preferred Skills:

Customer Success / Service experience. Demonstrate success managing customer relationships
Strong Customer Success / Service skills and excellent verbal and written communication
Ability to effectively manage multiple priorities and activities simultaneously
Excellent video, phone, written, and verbal communication skills
Organized with a high attention to detail and ability to prioritize and manage time for successful execution
Demonstrated ability to assess customer needs
Comfortable interacting with and tailoring messaging to all levels of customer stakeholders
Able to identify risks that may impact the success of projects and work with colleagues to determine appropriate mitigating actions
Confident, self-motivated, and a true team player
Demonstrated desire to learn
Proficient using Word, Excel and Powerpoint
Knowledge of the Finance, Payments or BACS industry is desirable

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Seniority Level
Entry level
Industry
Software Development
Employment Type
Full-time
Job Functions
Management
Manufacturing
Skills
Customer Success
Time Management
Customer Retention
Organization Skills

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At Q4, we make an impact together, obsess over our customer, operate with integrity, and bring big ideas to life.

Q4 is charting a bold new path for investor relations as the first AI-driven IR Ops Platform, providing everything an IR team needs to succeed on a single, powerful platform. The Q4 Platform enables public companies to attract, manage, and understand investors - all in one place. Over 2,600 customers, including many of the most respected brands in the world, trust Q4 to help drive premium valuations for their companies. Only Q4 offers a tech stack holistically designed to equip IR teams with data, insights, and smart workflows that power remarkable outcomes.

Learn more at q4inc.com.

We hire smart, curious, and talented people to push boundaries, reimagine what’s possible, and turn challenges into opportunities. All while keeping the needs of our clients at the heart of everything we do.

Come grow with us!

About the role

Q4 is the leader in innovating the Investor Relations Technology space. We’re transforming the industry with our SaaS solutions and we’re looking for world class Customer Success Associate to help us retain and grow our customer base. In this role, you will be responsible for driving customer retention, enabling clients to maximize the value of our software and deliver exceptional training and support.

In partnership with an Account Manager, you will also support renewal and expansion of your book of business. Together, you will enhance customer satisfaction and foster long-term, successful relationships.

What you'll do

Customer Retention – Develop and execute strategies to maintain and grow customer relationships. Monitor customer health metrics and proactively address any potential issues to reduce churn and increase loyalty
Onboarding & Enablement - Work closely with clients to understand their unique needs and provide tailored training and enablement. Ensure customers are fully equipped to utilize Q4’s software to its fullest potential
Training - Design and deliver comprehensive training programs to onboard new customers and up skill existing ones. Contribute to the creation of training materials and resources to facilitate effective learning
Satisfaction - Act as the primary point of contact for customer account inquiries and concerns. Resolve issues promptly and effectively, ensuring a high level of satisfaction and a positive experience with Q4
Feedback - Gather and analyze customer feedback to identify trends and areas for improvement. Collaborate with internal teams to drive product enhancements and ensure our offerings meet customer needs
Reporting - Track and report on key customer success metrics, including retention rates, satisfaction scores, and product utilization. Provide insights and recommendations to drive continuous improvement
Voice of the Customer – Bring back information from your customer conversations in actionable ways to the organization. Whether it is competitive information, pricing insights, product needs or investor relations trends you will help Q4 stay close to the emerging industry changes so we can meet customers where they are

What we're looking for

1-2 years of relevant work experience, preferably in customer facing roles
Bachelor’s degree or equivalent
Outstanding communication and listening skills
Strong listening and deduction skills with the ability to pick-up on possible obstacles or opportunities in customer conversations
Experience using Salesforce and data visualization tools
Ability to manage and prioritize a busy calendar. We want to talk to our customers every quarter!

Additional Skills

Extremely high integrity. Truth 100% of the time
The ability to work across an organization in partnership
A strong belief in accountability and one who takes great pride in the quality of the products and the efficiency of the team
Strong motivation, self-confidence, and sense of ownership
Inquisitive nature and advanced problem solving skills
Self-starter with a “can-do” mentality
Service-centric attitude to other departments
Experience with a fast-paced startup environment is a bonus

Why Join Q4?

We offer a variety of benefits to ensure you can always work hard and have fun:

Peace of mind & family: Flexible benefit plans, wellness, lifestyle and parental leave top-up if you have a growing family
Wellness & life: Flexible paid time off and benefit program, retirement plans, 30-day work-from-anywhere program, and a flexible work environment
Unlock your potential: Unleash your potential with learning allowance, mentorship, leadership forums, and gig programs.

We believe in the power of collective greatness.

At Q4, we embrace diverse perspectives and experiences as the driving force behind innovation and problem-solving. We envision Q4 to reflect the global community we serve, empowering representation and opportunity at all levels. Think you have what it takes, but not sure if you check every box? Apply to the role anyways. We’d love to talk and determine together whether you could be a great fit!

Should you require any accommodations before or during the interview process, please let our Recruitment team know.

Explore further on our career site.

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At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We provide our customers with a suite of powerful, but straightforward tech along with (real human) support, so they can thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple, in a world that’s anything but.

About this role

You will join us in an incredibly exciting phase of transition and growth with a huge opportunity to unlock massive revenue potential across our global client base.

The successful candidate for this role will be looking for an exciting new challenge in a hyper-growth environment. You should have a passion for building and developing business relationships and be willing to take on new challenges and input to the company’s growth.

Please note English fluency is mandatory for this role. Please apply using an English CV.

In this job, you’ll…

Manage restaurant customers in the UK and Ireland, helping them engage and find value from Flipdish products
Work closely with the Activations and Sales teams to make sure new accounts are onboarded correctly and grow their orders quickly and efficiently
Recognize and refer opportunities for upsells of new Flipdish products, including our Point of Sale system
Influence future lifetime value through higher product adoption, integration of our solution, improvement of customer satisfaction, and overall health scores.
Expand the revenue potential in accounts through feature optimization, effective case management, and the introduction of new and partner products
Interpret and drive action for “at-risk” customers
You will be a natural at building relationships as creating partnerships with your client base will be critical to success in this position.

We’re looking for

Demonstrable experience in looking after a large book of business, likely in a Customer Success or Sales role
Proven track record in minimizing customer churn.
The ability to look at longer-term plans and set the direction for clients
Results-focused, can-do-attitude, Naturally motivated and team player
Comfortable in using data to make decisions
You are highly organised - ability to build pipelines and track current/ future processes
Confident and able to present to clients and internal stakeholders over video and in person.
You’re a foodie! Passionate about the hospitality industry and understand the challenges the industry faces.
You have an eye for detail and a highly analytical mindset.
Motivated by increasing revenue and the sales process lights a fire within you!
Understanding of Flipdish products including online ordering, kiosks, and restaurant point of sale systems
Have a background in Sales.
Have worked in the hospitality industry and understand the pressures and pain points of our clients.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. As well as the perks, we provide unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

🦄 About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

Our culture

At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it is!). But, this all depends on our employees. And that’s because we trust our employees to define what sort of an employer Flipdish is.

Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment.

We’re a company that values diversity, inclusion, and wellbeing as standard. We believe in balance, not burnout. And all permanent employees qualify for our share scheme because we share our success.

We certainly encourage flexibility where possible and combine this with beautiful offices in bustling cities like London, Dublin & Karachi. We’re focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!

So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don’t see an opening just yet, do get in touch and register your interest with us anyway. We’ll be in touch as soon as something suitable opens up.

🙈Don’t be shy. Apply.

We know that imposter syndrome can be a thing. Don’t let it be. We want enthusiastic people from all backgrounds. If you feel like you’re up for working with us, get in touch.

We also understand neurodivergent candidates might need assistance. That’s not a problem in the slightest. Just reach out to us, we’d love to hear from you.

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About the Customer Success (General Management) Team:The General Management team is responsible for managing our relationships with financial institutions across their implementations, go-live processes, and in perpetuity thereafter. Customers are the lifeblood of Narmi, and our team is filled with product-obsessed colleagues looking to delight customers throughout the Narmi customer journey. Our team puts customers at the heart of everything we do and is always looking for ways to maximize the value of their relationships with Narmi.\n

What you'll do:

Support the General Manager in overseeing customer relationships
Assist with strategic planning to deepen existing customer relationships
Coordinate process improvements across product, engineering, operations and sales
Act as the customer’s champion at Narmi and approach the role with an execution-first mentality
Work cross functionally as part of a pod to ensure that the customer is delighted with the implementations process and post go-live experience
Meet with customers to understand their biggest pain points and develop relationships with internal and external stakeholders
Help manage upsell processes and procedures
Assist with Narmi’s monthly release process and manage communication with customers
Troubleshoot customer issues and ensure speedy resolution
Work with internal partners to translate customer feedback into specific product requirements and enhancements

What you'll bring:

3+ years of experience in client management, customer success, or product management
Comfort interacting with both internal and external stakeholders, while retaining a focus on executing for Narmi’s customers
Outstanding communication skills; with comfort presenting to and influencing a range of stakeholders at large enterprise organizations
Excellent organizational skills, attention to detail, and the ability to balance multiple tasks and projects simultaneously
Experience working in a high growth environment and dealing with ambiguity
Ability to prioritize tasks to ensure customers’ objectives are met
Strong interest in B2B FinTech or prior experience in digital banking/digital account opening
Experience working with financial institutions in a digital capacity is desirable
A proactive, roll-up-your sleeves approach to accomplishing tasks
An extremely high level of honesty, empathy and integrity

The expected annual base salary for this role is $80,000 - $100,000. Base salary is only part of your total compensation. In addition to base salary, you will receive an equity option grant, and are eligible for performance-based cash and equity bonuses. Compensation included in an offer will be commensurate with the candidate’s skills, experience and geographic location. Compensation ranges for candidates located outside of New York City may differ. You will also receive a full benefits package.
We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups.
Please note that all correspondence related to this role will come directly from Narmi (email addresses ending in @narmi.com or @narmitech.com), and not a third party. If you receive correspondence from an individual claiming to represent Narmi please let us know immediately at security@narmi.com.","hiringOrganization":{"@type":"Organization","name":"Narmi","sameAs":"https://www.narmi.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York, NY","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":22,"item":{"@type":"JobPosting","title":"Customer Success Associate","datePosted":"2025-08-18","description":"

📝 Company Mission

Our mission is to give the world access to the best products by empowering great brands to reach their growth potential.

💼 About Wayflyer

Today's consumer brands need a capital provider that keeps pace with their growth ambitions. Traditional financing options are slow, cumbersome and often out of reach. That's why we built Wayflyer.

Our unique technology allows us to assess businesses in minutes, generate financing offers that reflect their growth potential and send funds in as little as 24 hours.

Since launching in April 2020, we've deployed over $4.5bn to thousands of brands worldwide, backed by Tier 1 banks like J.P. Morgan. We've become a trusted financing partner for some amazing brands, like True Classic, Little Words Project and Kekoa Foods.

Teams at Wayflyer are truly cross-functional. You'll be collaborating with ambitious colleagues from around the world - all striving to deliver on a huge opportunity. Check out this video to hear directly from them.

💛 Culture & Values at Wayflyer

At Wayflyer, we value being sound people, excellent operators, and ambitious overachievers, working together with integrity, creativity, and bold optimism to deliver exceptional results. To learn more, please visit our website.

🚀 Your Role at a Glance: The key ways you'll bring value to the team

Manage a large portfolio of existing customers and drive Wayflyer’s revenue through upsells and renewals.
Maintain an exceptional customer experience, leading with empathy and putting customers’ needs first.
Guide customers through our dedicated customer success process.
Coach and enable customers to become product experts using Wayflyer dashboards.
Maintain a high bar for customer satisfaction (we’re currently rated 4.8 stars on Trustpilot!)
This is a sales role and you’ll need a hunter mentality to identify opportunities for additional funding.

🔨 What Makes You a Great Fit

2+ years of customer facing (corporate) experience, ideally in sales, account management or consultancy
Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption.
Experience building strong internal and external relationships.
Consistent track record of exceptional customer service in a fast paced, start-up environment is a plus.
Finance/accountancy knowledge is also a plus.
You’re calm under pressure when working through customer challenges
Analytical and data driven, with a keen eye for spotting additional revenue opportunities
Experience in Google Ads and Facebook is a bonus.

🤝 What to Expect After You Apply

You can expect to hear from a member of our Talent Acquisition team soon. If we believe you're a good fit, the first step will be a conversation with a recruiter who will guide you through the next stages of the process. The full interview process, which includes meeting the Hiring Manager and completing a case study or interview loop, typically takes approximately 3-4 weeks. The target start date for this role is the 1st of November.

The closing date for applications is Friday 21st August.

🏖️The Perks of Being at Wayflyer

🌴 Time Off That Matters

Recharge with 25 days of paid annual leave, plus public holidays.

🧘 Your Wellbeing

Access support and resources to support your wellbeing, including our Wellbeing @ Wayflyer ERG.

🫀 Comprehensive Health & Protection

Stay covered with private healthcare, life insurance, and critical illness cover.

👵 Secure Your Future with Our Pension Plan

Our pension plan helps you build a strong foundation for tomorrow, starting today.

🍼 Family-First Policies

We offer generous parental and adoptive leave, including 6 months of paid leave for Primary Caregivers and 3 months of paid leave for Secondary Caregivers.

💰 Share in Our Success

With our equity scheme, you're not just an employee; you're a stakeholder in our journey.

🌴 Work From Abroad!

Enjoy the freedom to work remotely from anywhere in the world for up to 60 calendar days a year.

📍Global Offices and Working Policy

🇮🇪 Dublin, Our Buzzing HQ

Our headquarters operates a hybrid model. The number of in-office days depends on your team, but the majority of teams and our SLT are typically in 3-4 days per week, giving you valuable exposure to senior leadership.

🇬🇧 London, One Big Family

Home to around 30 employees, our brand-new London office also runs on a hybrid model. You’ll often find our CEO working alongside the team with regular visits.

🇦🇺 Sydney, Small but Mighty

Our close-knit Sydney office has around 20 employees and follows a flexible hybrid model, fostering strong collaboration.

🇺🇸 Atlanta, New York & Charlotte, Stateside Collaboration

Each of our US offices has 8-10 employees and operates with a flexible hybrid approach, blending in-person connection with remote freedom.

🌍 Remote, Across the US & Europe

The majority of our Tech org works remotely across the UK and Europe, coming together throughout the year for off-sites, company kick off and technical kick off. We also have a growing number of remote team members across the US.

💡 How We Handle Your Personal Data

By submitting your application, you acknowledge that Wayflyer Limited will process your personal data for the purpose of evaluating your suitability for the role. Such processing is based on the need to take steps prior to entering into a potential employment agreement. To learn more about how we handle your personal data, you can contact our privacy team at privacy@wayflyer.com or review our privacy notice at https://wayflyer.com/privacy-notice.

","hiringOrganization":{"@type":"Organization","name":"Wayflyer","sameAs":"https://www.wayflyer.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Charlotte, North Carolina","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":23,"item":{"@type":"JobPosting","title":"Customer Success Associate","datePosted":"2025-08-14","description":"

📍Manchester (Hybrid, up to 2 days WFH) | 💰 up to £30,000 dependent on experience (OTE £35,000 uncapped).

Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, to improve the industry for everybody by elevating UK Estate Agencies through world-class technology.

If you join us, you’ll be helping to improve the property industry for everyone. As a Customer Success Associate you’ll be ensuring our customers are getting the most out of our award-winning prospecting tool, Spectre. You’re a real self-starter, a great communicator, and a confident and talented problem-solver, who isn’t afraid of going above and beyond for our customers.

This is a fast-paced role where no two days are ever the same - on any given day, you could be onboarding new clients to Spectre, troubleshooting their queries, or providing best practice guidance. You'll also work closely with other teams across the business, giving feedback on product development and technical issues, and supporting launches of new product features.

If you love autonomy, are naturally curious, and want to have a genuine impact within a rapidly growing company, we think you’d fit right in!

A bit about you…

You have a background in Customer Success or Account Management
You are passionate about providing an exceptional customer experience and building lasting relationships
You have excellent written and verbal communication skills (fluency in written and spoken English)
You're a resilient, motivated self-starter who works well independently and is excited by the opportunity to help scale a business during a high-growth phase
You're highly organised with exceptional attention to detail
You’re tech-savvy and comfortable working with a range of modern tools and systems

Here’s what you can expect to be working on as a Customer Success Associate at Street Group

Supporting our clients to achieve great results with Spectre; from on-boarding new customers to proactively ensuring existing clients are getting the most out of the system through strategy calls and and training sessions
Implementing creative solutions to proactively resolve potential issues for customers
Provide exceptional technical support via phone and email to Spectre clients
Ensuring feedback flows from Customer Success to the relevant business and product teams
Collaborating with the sales and technology team members to design and implement new product features that reflect the voice of our customers
Up-selling additional products to existing clients

Research has shown that women tend to rule themselves out of applying for jobs unless they meet 100% of the requirements. If you fall into that category and are about to rule yourself out based on the above criteria; please consider applying anyway. We'd love to see your application!

Who are Street Group?

We’re an award-winning PropTech business based in Manchester, founded in 2015 by brother and sister duo, Tom & Heather Staff. Most of us have personal experience of how painful moving can be, and Tom and Heather saw an opportunity to change this: utilising technology, as well as our incredibly talented team, to improve the industry for everyone.

Our products form a powerful duo, working harmoniously together to transform an agent’s job. From securing more leads and winning new instructions to streamlining business operations and growing market share, our products are supercharging 1,000s of agencies across the UK.

Back in 2015, our co-Founder, Tom Staff, spent his evenings building Spectre v1.0. He’d seen first-hand an opportunity to automate the very manual process of winning new business for estate agents. Spectre is now our multi award-winning, instruction generation tool, generating an average return on investment for them of over 3000%.

Why join Street Group?

🏠 Hybrid-working - you can work from home 2 days per week
🏖️ Guilt-Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!)
💪 Joining a culture that supports your development and encourages growth
📚 £500 yearly L&D budget for your career development
🎂 Your birthday on us - we pay, you stay away
🙋 ‘Give something back’ - 2 paid days volunteering on us
👶 Enhanced maternity, paternity & adoption pay
🧠 Mental health & well-being support via Health Assured
🧘 Regular well-being initiatives
🚂 Public transport season ticket loans
🌷 Paid menopause leave
🌞 Holiday buying scheme
🚀 Joining a new team in an exciting business with huge ambition
👥 Be a part of something bigger - everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day
👩🏿‍💻 A chance to work on cutting-edge technology
🐶 Comfortable, relaxed office space - office dogs welcome!
🍻 Fully stocked fridge and beers (or an alternative) on us every Friday afternoon
🎊 Company and team off-sites, events and happy hours
🚴 Cycle to work scheme
🚗 Electric car salary sacrifice scheme
🌍 Feel good about sustainability - we're a climate-positive company!

Salary

Up to £30,000 dependent on experience (OTE £35,000 uncapped). However, sometimes the perfect person is far more or less experienced than we anticipated. In these situations, planned ranges go out the window. If you think that might be the case, please apply and just let us know.

We care deeply about helping the tech industry become a more inclusive and diverse place and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. Candidates must be eligible to live and work in the UK and be able to perform the work specified.

🕧 Interview Process: 3 stages = Introductory call with one of our Talent team > Hiring Manager Interview with our Head of CS and Senior CSM > Final interview with our VP of CS and Senior CSM.

We want to make our interviews as inclusive as possible, so if you need any adjustments making or if there's anything you think we should be aware of during the interview process, please do let us know.

","hiringOrganization":{"@type":"Organization","name":"Street.co.uk","sameAs":"https://street.co.uk/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Manchester, United Kingdom","addressCountry":"United Kingdom","addressRegion":"Europe"}}}},{"@type":"ListItem","position":24,"item":{"@type":"JobPosting","title":"Customer Success Associate","datePosted":"2025-08-14","description":"Company Overview : Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM Company. We are seeking visionary individuals to help us in this very exciting journey. As a part of our dynamic team, you’ll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models
Role Overview:
A Field Customer Support Associate for a Remote Patient Monitoring (RPM) company plays a crucial role in ensuring smooth device installation, troubleshooting technical issues, and assisting healthcare professionals (mainly nurses) in operating the system effectively.\n

Role

Travel to healthcare facilities or patient homes to install RPM devices (e.g., sensors, monitors, software setups).
Ensure proper device calibration and network connectivity.Conduct initial setup tests to verify functionality before leaving the site.

Respond to service requests to fix malfunctioning or non-responsive devices.
Diagnose and repair minor hardware/software issues or escalate complex problems.Maintain and replace defective devices as needed.
Ensure all firmware and software updates are applied to devices.

Guide nurses and caregivers on how to operate, maintain, and interpret device readings.
Provide quick troubleshooting tips to nursing staff for common device issues.
Ensure facility compliance protocols and company guidelines during device usage.Facilitate onboarding telehealth equipment as needed

peripherals.

Track device deployment, retrievals, and replacements in the system.Ensure proper storage and transportation of devices to prevent damage.

Log all installation, troubleshooting, and repair activities in the system.
Report recurring issues to the engineering or product teams for improvements.
Maintain service logs, customer interactions, and resolution statuses.

Follow HIPAA regulations and company policies to ensure patient data privacy.
Adhere to safety protocols while handling medical-grade electronic devices.
Ensure devices meet hospital infection control standards before and after installation.

Coordinate with customer support teams, engineers, and logistics teams for smooth service execution.
Provide feedback to product development teams based on field observations.
Relay customer complaints and suggestions to higher management.

Key Skills Required

Technical troubleshooting & basic hardware installation
Strong communication & customer service
Familiarity with healthcare settings & medical devices
Ability to lift and transport devices safelyBasic knowledge of IoT & networking (preferred)

frequent travel

hourly compensation

About Dozee (www.dozeehealth.ai)
Vision & MissionSave Million lives with Health AI
Dozee is India’s leading AI-Powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS). A solution that continuously monitors patients and provides early warnings of clinical deterioration, enabling timely interventions and enhancing patient safety in hospitals, nursing facilities and patient homes. A \"Made in India for the World\" solution, Dozee has pioneered the world’s first non-contact blood pressure monitoring system. Trusted by leading healthcare providers in India, the USA, and Africa, Dozee is transforming patient safety and care by enhancing outcomes and reducing costs.
Dozee is adopted by 300+ hospitals and monitors 16000+ beds across 4 countries. Dozee has monitored over 1 Mn Patients, Delivered 35000+ Life Saving Alerts and Saved 10 Mn+ Nursing Hours.
VideosScience Behind Dozee : Ballistocardiography & Artificial Intelligence 100 Dozee deliver 144 life saving alerts and INR 2.7 Cr of saving - Sattva Study Dozee saves life of a mother at home Leading Healthcare Game changers work with Dozee Introducing Dozee VS Dozee Shravan - A clinical grade RPM service
Dozee in News:
Bloomberg - Oct 21, 2024From AI Beds to Remote ICUs, Startups are plugging India's health GapsNews18 - Oct 26, 2024Now, You Can Remotely Monitor Your Loved Ones in Hospital With Bengaluru Start-Up's 'Shravan'Analytics India Magazine - Oct 29, 2024Dozee Harness AI for Personalised Patient CareET HealthWorld - Sep 16, 2024We trust AI everyday - From Google Maps to Smartphones, So why not use it to enhance patient safety in healthcare?BW healthcareworld - Oct 29, 2024Dozee's AI-Powered System Predicts Patient Deterioration 16 Hours in Advance
- A tertiary care hospital study published in JMIR, validated Dozee’s Early Warning System (EWS), showing it identified 97% of deteriorating patients, provided alerts ~19 hours in advance, and generated 5x fewer alerts, reducing alarm fatigue and improving patient outcomes.- A study at King George Medical University, Lucknow, and published in Frontiers in Medical Technology demonstrated that Dozee’s automation can potentially save 2.5 hours of nursing time per shift, improving workflow efficiency and allowing more focus on patient care.- A study on remote patient monitoring in general wards published in Cureus found that 90%+ of healthcare providers reported improved care and patient safety, 74% of patients felt safer, and there was a 43% increase in time for direct patient care.- Research by Sattva, an independent consulting firm, demonstrates Dozee's substantial impact: for every 100 Dozee-connected beds, it can save approximately 144 lives, reduce nurses’ time for vital checks by 80%, and decrease ICU average length of stay by 1.3 days.
Key HighlightsFounded : October, 2015Founders : Mudit Dandwate, Gaurav ParchaniHeadquarters : Bangalore, India | Houston, USA | Dubai, UAEKey Investors & Backers : Prime Ventures, 3one4 Capital, YourNest Capital, Gokul Rajaram, BIRAC (Department of Biotechnology, State Bank of India, and Dinesh Mody Ventures, Temasek Foundation, Horizons VenturesStage : Series A+Team Strength : 280+Business : Providing Continuum of care with AI-powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS) for Hospitals and HomeCertifications & Accreditations : ISO13485:2016 Certified, ISO27001:2022 Certified, CDSCO Registered, FDA510K Cleared for the flagship product Dozee Vitals Signs (VS) measurement system and SOC2 Type II CertifiedAchievements- Forbes India 30 under 30- Forbes Asia 100 to Watch- Times Network - India Health Awards 2024 for AI innovation in Bharat Healthcare tech- BML Munjal Award for Business Excellence using Learning and Development- FICCI Digital Innovation in Healthcare Award- Anjani Mashelkar Inclusive Innovation Award Marico Innovation For India Award
To know more about life@dozee, click here.
Disclaimer: Dozee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.” Dozee does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Dozee will not tolerate discrimination or harassment based on any of these characteristics","hiringOrganization":{"@type":"Organization","name":"Dozee","sameAs":"https://www.dozeehealth.ai"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Houston, Texas","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":25,"item":{"@type":"JobPosting","title":"Customer Success Associate","datePosted":"2025-08-14","description":"Company Overview : Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM Company. We are seeking visionary individuals to help us in this very exciting journey. As a part of our dynamic team, you’ll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models
Role Overview:
A Field Customer Support Associate for a Remote Patient Monitoring (RPM) company plays a crucial role in ensuring smooth device installation, troubleshooting technical issues, and assisting healthcare professionals (mainly nurses) in operating the system effectively.\n

Role

Travel to healthcare facilities or patient homes to install RPM devices (e.g., sensors, monitors, software setups).
Ensure proper device calibration and network connectivity.Conduct initial setup tests to verify functionality before leaving the site.

Respond to service requests to fix malfunctioning or non-responsive devices.
Diagnose and repair minor hardware/software issues or escalate complex problems.Maintain and replace defective devices as needed.
Ensure all firmware and software updates are applied to devices.

Guide nurses and caregivers on how to operate, maintain, and interpret device readings.
Provide quick troubleshooting tips to nursing staff for common device issues.
Ensure facility compliance protocols and company guidelines during device usage.Facilitate onboarding telehealth equipment as needed

peripherals.

Track device deployment, retrievals, and replacements in the system.Ensure proper storage and transportation of devices to prevent damage.

Log all installation, troubleshooting, and repair activities in the system.
Report recurring issues to the engineering or product teams for improvements.
Maintain service logs, customer interactions, and resolution statuses.

Follow HIPAA regulations and company policies to ensure patient data privacy.
Adhere to safety protocols while handling medical-grade electronic devices.
Ensure devices meet hospital infection control standards before and after installation.

Coordinate with customer support teams, engineers, and logistics teams for smooth service execution.
Provide feedback to product development teams based on field observations.
Relay customer complaints and suggestions to higher management.

Key Skills Required

Technical troubleshooting & basic hardware installation
Strong communication & customer service
Familiarity with healthcare settings & medical devices
Ability to lift and transport devices safelyBasic knowledge of IoT & networking (preferred)

frequent travel

hourly compensation

About Dozee (www.dozeehealth.ai)
Vision & MissionSave Million lives with Health AI
Dozee is India’s leading AI-Powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS). A solution that continuously monitors patients and provides early warnings of clinical deterioration, enabling timely interventions and enhancing patient safety in hospitals, nursing facilities and patient homes. A \"Made in India for the World\" solution, Dozee has pioneered the world’s first non-contact blood pressure monitoring system. Trusted by leading healthcare providers in India, the USA, and Africa, Dozee is transforming patient safety and care by enhancing outcomes and reducing costs.
Dozee is adopted by 300+ hospitals and monitors 16000+ beds across 4 countries. Dozee has monitored over 1 Mn Patients, Delivered 35000+ Life Saving Alerts and Saved 10 Mn+ Nursing Hours.
VideosScience Behind Dozee : Ballistocardiography & Artificial Intelligence 100 Dozee deliver 144 life saving alerts and INR 2.7 Cr of saving - Sattva Study Dozee saves life of a mother at home Leading Healthcare Game changers work with Dozee Introducing Dozee VS Dozee Shravan - A clinical grade RPM service
Dozee in News:
Bloomberg - Oct 21, 2024From AI Beds to Remote ICUs, Startups are plugging India's health GapsNews18 - Oct 26, 2024Now, You Can Remotely Monitor Your Loved Ones in Hospital With Bengaluru Start-Up's 'Shravan'Analytics India Magazine - Oct 29, 2024Dozee Harness AI for Personalised Patient CareET HealthWorld - Sep 16, 2024We trust AI everyday - From Google Maps to Smartphones, So why not use it to enhance patient safety in healthcare?BW healthcareworld - Oct 29, 2024Dozee's AI-Powered System Predicts Patient Deterioration 16 Hours in Advance
- A tertiary care hospital study published in JMIR, validated Dozee’s Early Warning System (EWS), showing it identified 97% of deteriorating patients, provided alerts ~19 hours in advance, and generated 5x fewer alerts, reducing alarm fatigue and improving patient outcomes.- A study at King George Medical University, Lucknow, and published in Frontiers in Medical Technology demonstrated that Dozee’s automation can potentially save 2.5 hours of nursing time per shift, improving workflow efficiency and allowing more focus on patient care.- A study on remote patient monitoring in general wards published in Cureus found that 90%+ of healthcare providers reported improved care and patient safety, 74% of patients felt safer, and there was a 43% increase in time for direct patient care.- Research by Sattva, an independent consulting firm, demonstrates Dozee's substantial impact: for every 100 Dozee-connected beds, it can save approximately 144 lives, reduce nurses’ time for vital checks by 80%, and decrease ICU average length of stay by 1.3 days.
Key HighlightsFounded : October, 2015Founders : Mudit Dandwate, Gaurav ParchaniHeadquarters : Bangalore, India | Houston, USA | Dubai, UAEKey Investors & Backers : Prime Ventures, 3one4 Capital, YourNest Capital, Gokul Rajaram, BIRAC (Department of Biotechnology, State Bank of India, and Dinesh Mody Ventures, Temasek Foundation, Horizons VenturesStage : Series A+Team Strength : 280+Business : Providing Continuum of care with AI-powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS) for Hospitals and HomeCertifications & Accreditations : ISO13485:2016 Certified, ISO27001:2022 Certified, CDSCO Registered, FDA510K Cleared for the flagship product Dozee Vitals Signs (VS) measurement system and SOC2 Type II CertifiedAchievements- Forbes India 30 under 30- Forbes Asia 100 to Watch- Times Network - India Health Awards 2024 for AI innovation in Bharat Healthcare tech- BML Munjal Award for Business Excellence using Learning and Development- FICCI Digital Innovation in Healthcare Award- Anjani Mashelkar Inclusive Innovation Award Marico Innovation For India Award
To know more about life@dozee, click here.
Disclaimer: Dozee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.” Dozee does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Dozee will not tolerate discrimination or harassment based on any of these characteristics","hiringOrganization":{"@type":"Organization","name":"Dozee","sameAs":"https://www.dozeehealth.ai"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Waco","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":26,"item":{"@type":"JobPosting","title":"Customer Success Associate","datePosted":"2025-08-14","description":"Company Overview : Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM Company. We are seeking visionary individuals to help us in this very exciting journey. As a part of our dynamic team, you’ll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models
Role Overview:
A Field Customer Support Associate for a Remote Patient Monitoring (RPM) company plays a crucial role in ensuring smooth device installation, troubleshooting technical issues, and assisting healthcare professionals (mainly nurses) in operating the system effectively.\n

Role

Travel to healthcare facilities or patient homes to install RPM devices (e.g., sensors, monitors, software setups).
Ensure proper device calibration and network connectivity.Conduct initial setup tests to verify functionality before leaving the site.

Respond to service requests to fix malfunctioning or non-responsive devices.
Diagnose and repair minor hardware/software issues or escalate complex problems.Maintain and replace defective devices as needed.
Ensure all firmware and software updates are applied to devices.

Guide nurses and caregivers on how to operate, maintain, and interpret device readings.
Provide quick troubleshooting tips to nursing staff for common device issues.
Ensure facility compliance protocols and company guidelines during device usage.Facilitate onboarding telehealth equipment as needed

peripherals.

Track device deployment, retrievals, and replacements in the system.Ensure proper storage and transportation of devices to prevent damage.

Log all installation, troubleshooting, and repair activities in the system.
Report recurring issues to the engineering or product teams for improvements.
Maintain service logs, customer interactions, and resolution statuses.

Follow HIPAA regulations and company policies to ensure patient data privacy.
Adhere to safety protocols while handling medical-grade electronic devices.
Ensure devices meet hospital infection control standards before and after installation.

Coordinate with customer support teams, engineers, and logistics teams for smooth service execution.
Provide feedback to product development teams based on field observations.
Relay customer complaints and suggestions to higher management.

Key Skills Required

Technical troubleshooting & basic hardware installation
Strong communication & customer service
Familiarity with healthcare settings & medical devices
Ability to lift and transport devices safelyBasic knowledge of IoT & networking (preferred)

frequent travel

hourly compensation

About Dozee (www.dozeehealth.ai)
Vision & MissionSave Million lives with Health AI
Dozee is India’s leading AI-Powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS). A solution that continuously monitors patients and provides early warnings of clinical deterioration, enabling timely interventions and enhancing patient safety in hospitals, nursing facilities and patient homes. A \"Made in India for the World\" solution, Dozee has pioneered the world’s first non-contact blood pressure monitoring system. Trusted by leading healthcare providers in India, the USA, and Africa, Dozee is transforming patient safety and care by enhancing outcomes and reducing costs.
Dozee is adopted by 300+ hospitals and monitors 16000+ beds across 4 countries. Dozee has monitored over 1 Mn Patients, Delivered 35000+ Life Saving Alerts and Saved 10 Mn+ Nursing Hours.
VideosScience Behind Dozee : Ballistocardiography & Artificial Intelligence 100 Dozee deliver 144 life saving alerts and INR 2.7 Cr of saving - Sattva Study Dozee saves life of a mother at home Leading Healthcare Game changers work with Dozee Introducing Dozee VS Dozee Shravan - A clinical grade RPM service
Dozee in News:
Bloomberg - Oct 21, 2024From AI Beds to Remote ICUs, Startups are plugging India's health GapsNews18 - Oct 26, 2024Now, You Can Remotely Monitor Your Loved Ones in Hospital With Bengaluru Start-Up's 'Shravan'Analytics India Magazine - Oct 29, 2024Dozee Harness AI for Personalised Patient CareET HealthWorld - Sep 16, 2024We trust AI everyday - From Google Maps to Smartphones, So why not use it to enhance patient safety in healthcare?BW healthcareworld - Oct 29, 2024Dozee's AI-Powered System Predicts Patient Deterioration 16 Hours in Advance
- A tertiary care hospital study published in JMIR, validated Dozee’s Early Warning System (EWS), showing it identified 97% of deteriorating patients, provided alerts ~19 hours in advance, and generated 5x fewer alerts, reducing alarm fatigue and improving patient outcomes.- A study at King George Medical University, Lucknow, and published in Frontiers in Medical Technology demonstrated that Dozee’s automation can potentially save 2.5 hours of nursing time per shift, improving workflow efficiency and allowing more focus on patient care.- A study on remote patient monitoring in general wards published in Cureus found that 90%+ of healthcare providers reported improved care and patient safety, 74% of patients felt safer, and there was a 43% increase in time for direct patient care.- Research by Sattva, an independent consulting firm, demonstrates Dozee's substantial impact: for every 100 Dozee-connected beds, it can save approximately 144 lives, reduce nurses’ time for vital checks by 80%, and decrease ICU average length of stay by 1.3 days.
Key HighlightsFounded : October, 2015Founders : Mudit Dandwate, Gaurav ParchaniHeadquarters : Bangalore, India | Houston, USA | Dubai, UAEKey Investors & Backers : Prime Ventures, 3one4 Capital, YourNest Capital, Gokul Rajaram, BIRAC (Department of Biotechnology, State Bank of India, and Dinesh Mody Ventures, Temasek Foundation, Horizons VenturesStage : Series A+Team Strength : 280+Business : Providing Continuum of care with AI-powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS) for Hospitals and HomeCertifications & Accreditations : ISO13485:2016 Certified, ISO27001:2022 Certified, CDSCO Registered, FDA510K Cleared for the flagship product Dozee Vitals Signs (VS) measurement system and SOC2 Type II CertifiedAchievements- Forbes India 30 under 30- Forbes Asia 100 to Watch- Times Network - India Health Awards 2024 for AI innovation in Bharat Healthcare tech- BML Munjal Award for Business Excellence using Learning and Development- FICCI Digital Innovation in Healthcare Award- Anjani Mashelkar Inclusive Innovation Award Marico Innovation For India Award
To know more about life@dozee, click here.
Disclaimer: Dozee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.” Dozee does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Dozee will not tolerate discrimination or harassment based on any of these characteristics","hiringOrganization":{"@type":"Organization","name":"Dozee","sameAs":"https://www.dozeehealth.ai"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Lufkin","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":27,"item":{"@type":"JobPosting","title":"Customer Success Associate","datePosted":"2025-08-14","description":"

📍Manchester (Hybrid, up to 2 days WFH) | 💰 up to £30,000 dependent on experience (OTE £35,000 uncapped).

If you love autonomy, are naturally curious, and want to have a genuine impact within a rapidly growing company, we think you’d fit right in!

A bit about you…

You have a background in Customer Success or Account Management
You are passionate about providing an exceptional customer experience and building lasting relationships
You have excellent written and verbal communication skills (fluency in written and spoken English)
You're a resilient, motivated self-starter who works well independently and is excited by the opportunity to help scale a business during a high-growth phase
You're highly organised with exceptional attention to detail
You’re tech-savvy and comfortable working with a range of modern tools and systems

Here’s what you can expect to be working on as a Customer Success Associate at Street Group

Supporting our clients to achieve great results with Spectre; from on-boarding new customers to proactively ensuring existing clients are getting the most out of the system through strategy calls and and training sessions
Implementing creative solutions to proactively resolve potential issues for customers
Provide exceptional technical support via phone and email to Spectre clients
Ensuring feedback flows from Customer Success to the relevant business and product teams
Collaborating with the sales and technology team members to design and implement new product features that reflect the voice of our customers
Up-selling additional products to existing clients

Who are Street Group?

Why join Street Group?

Salary

🕧 Interview Process: 3 stages = Introductory call with one of our Talent team > Hiring Manager Interview with our Head of CS and Senior CSM > Final interview with our VP of CS and Senior CSM.

","hiringOrganization":{"@type":"Organization","name":"Street Group","sameAs":"https://streetgroup.co.uk/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Manchester, United Kingdom","addressCountry":"United Kingdom","addressRegion":"Europe"}}}},{"@type":"ListItem","position":28,"item":{"@type":"JobPosting","title":"Customer Success Associate","datePosted":"2025-08-15","description":"

Black Swan Data is a leading provider of data, software, and consulting services for the consumer goods industry. Our technology uses AI and social data to power the insight and innovation capabilities of CPG brands like PepsiCo and General Mills.

We are a values-driven company that is committed to our employee’s wellbeing and growth. We believe that our people are our greatest asset, and we want to create an environment where they can thrive. 

The Role:

The Customer Success Associate role is an excellent entry point into client relationship management at Black Swan. This role focuses on learning the fundamentals of client success while providing essential support to ensure client satisfaction and platform adoption. Working closely under the mentorship of Account Directors and Customer Success Managers, the Customer Success Associate will gain hands-on experience in the market research industry while contributing to positive client experiences and account health.

Customer Success Associates support the execution of client engagement strategies, assist with Trendscope Analyst hours deliverables, and help monitor platform usage to support proactive client management. This role provides a strong foundation for career growth in client success and account management within the insights sector.

The ideal candidate will be eager to learn, demonstrate strong service orientation, and possess excellent communication skills. This position offers significant professional development opportunities for individuals looking to build their career in client success within the market research industry.

Key Responsibilities

Support in maintaining relationships with Black Swan's key global CPG clients, ensuring responsive and professional service delivery
Conduct and produce Trendscope Analyst reports, including analysis and PowerPoint presentation preparation
Maintain accurate client records and communication logs to support account management activities
Monitor and report on Trendscope usage patterns, Analyst hours consumption, and client satisfaction metrics and identify potential risks or optimization opportunities
Assist in the execution of account plans and client engagement strategies developed by Account Directors and Customer Success Managers
Coordinate with Datasets teams to ensure ongoing expansion of Black Swan’s category datasets.
Proactively identify opportunities to enhance client experience and share insights with Customer Success Managers and Commercial Leads
Contribute to client communications and participate in client meetings as directed by Customer Success Managers

Essential Skills and Experience

1-2 years of experience in client service, customer success, or related roles; exposure to the insights or market research industry is a plus but not required
Strong analytical skills with ability to synthesize information and produce clear insights
Detail-oriented with excellent organizational and time management abilities
Demonstrated ability to work collaboratively and support team objectives
Proactive mindset with strong problem-solving capabilities
Bachelor's degree preferred, ideally in business, marketing, or related field
Eagerness to learn about CPG industry trends and market research methodologies
Professional communication skills and strong willingness to develop expertise in client-facing situations

What makes a Swan?
We want people fanatical about creating innovative solutions inspired by data. We know Black Swan’s DNA is different, it’s what helps us find new perspectives on our clients’ problems. Working in a fast paced, energized environment, our bar is set high, and an ability to build long lasting partnerships both internally and externally is vital.
We have made a difference at our core and that is embedded in our values.

We believe in long-term partnerships through transparency and honesty.
We believe in leaving the world in a better place than we found it.
We believe anyone can achieve great things. We do not put people in boxes.
We listen more than we talk.
We think 10% crazy is just about right!
Most importantly, and because you spend 60% of your waking time at work, we believe you should enjoy it.

What We Offer?
Hybrid Working – 2 days in the office per week (Thursday being our whole company connection day in the office). Some roles will also be eligible to apply for 100% remote working.
Career Development - At Black Swan, we prioritise your development. We break new ground daily - and that provides every Swan with the opportunity to build career-defining skills and experience.
Working environment - Because you spend 60% of your time at work, we try to make it enjoyable! You will benefit from our global benefits: staff referral scheme, wellness day, development day, flexible working, internal and online training initiatives, volunteering opportunities at whiteswan.org.uk, birthday half day, social events, and a flexible leave policy.
Exciting Clients and Projects - We work with some of the world’s most pioneering CPG brands, and operate at the cutting-edge of our industry, solving our clients' problems with technology.
Talented Teams - We employ the best talent in the market – as a Swan you will be exposed to highly skilled and multi-disciplined teams across 3 continents.

","hiringOrganization":{"@type":"Organization","name":"Black Swan Data","sameAs":"https://www.blackswan.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hybrid Cape Town, SA","addressCountry":"South Africa","addressRegion":"Africa"}}}},{"@type":"ListItem","position":29,"item":{"@type":"JobPosting","title":"Foreman - Overhead (BRE)","datePosted":"2025-08-07","description":"

Position Summary: The Foreman is a skilled position in the construction, maintenance and repair of electrical overhead distribution systems. This position works at various locations and may also be required to travel to another state depending on customer demands.

Essential Functions:

Work safely while performing new construction, maintenance or repair work of energized and de-energized overhead work.
Able to coach crew members.
Possesses working knowledge of coaching skills.
Must be capable of coaching and training lower skilled employees in safe and productive work procedures.
Must be capable of leading and teaching hot stick work on energized lines.
Conducts pre-job or tailgate briefings.
Possesses a working knowledge of all aspects of line work.
Stringing overhead wire.
Setting poles and anchors.
Installing transformers, lightening arrestors, cutouts, crossarms, insulators, switches and switchgear.
Troubleshoots problems and supervises troubleshooting in primary and secondary systems.
Replaces cutout fuses and clears faulted circuits and systems.
Frequently works with energized high voltage systems requiring skill and care to protect the lives of themselves and others.
Maintains company vehicles, equipment and tools in good working order.
Able to perform rigorous physical labor.
Must be able to identify primary and secondary voltage on a circuit.
Must be familiar with induced voltage.
Able to properly sag wire.
Must be capable of properly phasing a circuit through a substation.
Must be able to identify and locate puller and tensioner setups.
Must understand grounding procedures.
Capable of working at heights and/or confined spaces.
Capable of properly installing and removing PPE and cover up.
Must be able to climb different types of structures (wood, steel, etc.) and possess the necessary tools to do so.
Must understand how to safely operate equipment.
Must understand how to phase out a line using phasing sticks.
Capable of planning safe work based on a job print or work order.
Understands how to obtain a one shot on a recloser.
Must be able to safely perform a reconductoring job.
Willingness to glove/work live high voltage distribution power lines.
Capable of safely installing and removing mechanical jumpers.
Understands how to use a load bust tool.
Able to properly ask for and take line clearances.
Able to identify and locate puller and tensioner setups.
Possesses a working knowledge of line protection devices.
Understands flag and tag procedures.
Must be able to work outside, frequently in inclement weather.
Does all other related work as required to complete the job.

Other Requirements:

5-year minimum of recent field experience.
Able to read and communicate effectively in English.
Coordinates and inspects the work of crew members.
Able to travel long distances on short notice, when required.
Able to work for extended periods in various locations, when required.
Able to lift in excess of 50 lbs.
Able to properly inspect rubber goods and PPE.
Comply with company reporting procedures and complete required company paperwork.
Possesses a CDL and demonstrates safe driving.
Willing to work over-time when requested.
Willing to work outside of the normal work schedule including weekends, holidays, and overtime as required for the position.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to fingers, handle, and feel; and reach with hands and arms.

Work Environment:
While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions at construction job sites. The noise level in the work environment and job sites can be loud. This position is performed in outside weather conditions.

Competencies:

Self-Motivated
Team-Oriented
Customer Oriented
Must be able to follow Company safety rules and all other Company policies

EOE/Minorities/Females/Vet/Disabled

Pike Electric, LLC is a Non-union Company

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

Overview: The Groundman position is your first step to a rewarding career in the construction and maintenance of our nation’s Power Grid. You will assist your team in building, repairing, and maintaining overhead electrical distribution systems.

Job Duties:

As a Groundman you will support your team by:\n
- Securing the safety of yourself and others.
- Assisting fellow line-workers in meeting project objectives.
- Readily joining storm restoration efforts in times of need.
- Operating vehicles and equipment in a professional manner.
- Continuing training to improve technical and leadership skills.

Competencies:

Team-Oriented
Self-Motivated
Customer Service Focused
Ethical and Honest
Dutifully follows established Safety Rules and Company Policy

Physical Aspects:
The physical demands described here are typical of those that must be met by a team-member to successfully perform the essential functions of their job in powerline construction.
While performing the duties of this job, team-members are regularly required to talk or hear. The team-member is frequently required to stand; walk; use hands to fingers, handle, and feel; and reach with hands and arms.

The team-member is frequently required to perform rigorous physical labor; sit; climb different types of structures (wood, steel, etc.); or balance; and stoop, kneel crouch or crawl. Team-members frequently lift or move up to or in-excess of 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:
While performing the duties of this job, team-members may frequently be exposed to fumes or airborne particles, moving mechanical parts and vibration. Team-members are occasionally exposed to a variety of extreme conditions at construction job sites. The noise level in the work environment can be loud. Powerline construction work is performed outside and is subject to diverse weather conditions.

General Expectations:

Able to obtain a Commercial Driver’s License permit within 60 days of employment.
Able to read/write and communicate effectively.
Able to travel long distances on short notice, when required.
Able to work for extended periods in various locations, when required.
Able to lift in-excess of 50 lbs.
Willing to work over-time when requested.
Willing to work outside of the normal work schedule including weekends, holidays, and overtime as required by the position.

Functions to be Expected in Overhead Powerline Construction:

Works safely while performing new construction, maintenance, or repair work of energized and de-energized overhead work.
Properly inspects rubber goods and Personal Protective Equipment (PPE).
Understands when to wear personal protective equipment.
Strings overhead wire.
Sets poles and anchors.
Assists with installing transformers, lightening arrestors, cutouts, cross-arms, insulators, switches and switchgear.
Assists in replacing fuses in transformers and clears faulted circuits and systems.
Frequently works with energized high voltage systems requiring skill and care to protect the lives of themselves and others.
Maintains company vehicles, equipment and tools in good working order.
Able to perform rigorous physical labor.
Understands proper use of company radio.
Understand basic rigging, hand lines, and lineman knot tying.
Understand the proper use and maintenance of hand tools.
Capable of receiving and following directions.
Possess a basic knowledge of materials used in line work.
Able to identify primary and secondary voltage on a circuit.
Must be familiar with induced voltage.
Capable of assisting with the installation and hook up of a single-phase transformer.
Capable of performing basic bucket rescue/escape.
Understands the basic concepts of equipment set up and grounding.
Capable of working at heights and/or confined spaces.
Understands minimum approach distance.
Understands excavation and shoring requirements.
Capable of checking voltage on transformers.
Capable of installing and removing a service.
Must be able to climb different types of structures (wood, steel, etc.) and possess the necessary tools to do so.
Understands how and when to use Kellum grips.
Able to identify different types of materials used in line work.
Must be able to work outside, frequently in inclement weather.
Does all other related work as required to complete the job.

Equal Opportunity Employer - Minorities/Females/Veterans/Disabled

VA Approved Apprenticeship Program – GI Bill Benefits Available to Eligible Veterans

Pike Electric, LLC is a Non-union Company

NOTE: This job description is not intended to be all-inclusive. Team-members may perform other related duties as requested to meet the ongoing needs of the organization.

\nAbout Us

Founded in 1945, Pike is a leading provider of construction, repair and engineering services for electric and gas utilities, as well as telecommunications companies with a growing portfolio of turnkey renewable projects. We work with hundreds of utility clients across the country, and we continuously expand our offerings to supply our customers with the ideas, technology, experience, manpower and equipment to perform any job.

“Essential” is the one word that sums up who we are, the work we do and what our people mean to us. Each of our employees plays a critical role in ensuring that infrastructure systems are up and running when people and businesses need them.

Pike is a family-oriented workplace with a strong culture of safety, collaboration, innovation and exceptional customer service.

","hiringOrganization":{"@type":"Organization","name":"Pike Engineering","sameAs":"https://pikeengineering.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Cowpens, SC, United States","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":31,"item":{"@type":"JobPosting","title":"Customer Success Associate (Trilingual)","datePosted":"2025-07-21","description":"At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.
We are seeking a Customer Success Associate with 2–5 years of experience in a call center environment. Fluency in Portuguese and English is required. Trilingual candidates (Portuguese, Spanish, and English) are strongly encouraged to apply.
This position requires availability during standard business hours, Monday through Friday, from 12 PM to 9 PM Eastern Standard Time (EST).\n

Responsibilities:

Respond to customer inquiries and provide assistance across various communication channels including phone, email, chat, and text
Document all customer interactions accurately using our CRM system
Ensure adherence to company policies and procedures
Work towards achieving customer service targets, metrics, and company Service Level Agreements (SLAs)
Enhance customer service quality by analyzing and refining processes and system configurations
Provide technical advice and assistance to maximize customer operational performance
Identify and troubleshoot network problems related to customer service channels and platforms
Collaborate with and report directly to the Customer Success Manager

Requirements:

Fluency in Portuguese and English is required. Trilingual candidates (Portuguese, Spanish, and English) are preferred
2-5 years of experience in a call center environment handling a high volume of calls
Enthusiasm for engaging in conversations and continuously learning from and educating customers
Passion for technology and a willingness to stay updated on industry trends
Clear, personable, and informative communication skillsCuriosity, motivation, and a drive to tackle new challenges
Strong team player who is comfortable both providing and seeking assistance
Adaptability to thrive in a dynamic and evolving environment
Ability to maintain composure and efficiency in a fast-paced settingEagerness to take on new tasks and solve problems in real-time

We believe:
Diversity is a competitive advantage. We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds.
Compassion is a strength. We care about our customers and look to build long-term relationships with them.
Simplicity is a key feature. We work hard to make our forms and processes as painless and intuitive as possible.
Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions.
Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity.
If you believe these things too then we would love to hear from you!","hiringOrganization":{"@type":"Organization","name":"Lendbuzz","sameAs":"https://www.lendbuzz.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote"}}}},{"@type":"ListItem","position":32,"item":{"@type":"JobPosting","title":"Customer Success Associate (2531)","datePosted":"2025-07-03","description":"At Snappr, we help businesses get visual content more easily, with higher quality, and at scale. We use the best technology to connect visual content creators; such as photographers, videographers, and image editors, with businesses that need their skills to tell the story of their products and services through all forms of visual content.
We foster a culture of extreme ownership, empowering our team to excel as business owners. We're not just a team; we're a league of A-players dedicated to reaching peak performance. As an analytical creative, you'll thrive in our unrivaled environment, where technology meets creativity. We embrace diversity and invite individuals from all backgrounds to join us in revolutionizing the ecosystem of visual content; building a future where we help businesses drive growth and sales by telling better visual stories.
About the role:
As a Customer Success Associate, you will be challenged to provide amazing support to our customers worldwide. Your impact on solving our customers’ problems and giving them an incredible booking experience will be the lifeblood that powers Snappr’s explosive growth and enables our consumers and enterprise clients to access on-demand photography worldwide.\n

What you’ll do:

help Snappr expand to new markets by supporting customers worldwide
answer questions about the photoshoot process and resolve scheduling issues
work with photographers to resolve disputes around the results of their photoshoots
in a start-up environment, job duties may shift with customer needs, so flexibility is essential
hustle - take ownership of Snappr's growth and do whatever it takes to get the job done

What you’ll need:

bilingual proficiency in written and spoken English
BPO experience is a plus, but fresh graduates and career shifters are welcome to apply
track and monitor CSAT scores, identifying trends and areas for improvement.
fantastic phone manners and email etiquette
a \"let's get it done\" mindset
the ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them well
should be willing to report 100% onsite in Ortigas and work on a shifting schedule

Job benefits:

Php 30k / monthly on-target earnings (including performance pay)
Php 1.5k-2k transportation allowance
HMO (w/ 2 free dependents, all covered by the company)
free daily meals
company equity
great workspace in Ortigas CBD #SnapprCampus

About the team:
Snappr is the largest on-demand marketplace for professional photography in the world. We are a team of driven, entrepreneurial individuals who are redefining photography everywhere. You will get to work directly with the leadership team in resolving our most complex customer problems. This is an awesome opportunity to be at the ground level of a rapidly growing product and to have a meaningful impact on its growth. The end result of everything you'll do at Snappr is more people capturing more of their most precious life moments. Our rocket ship has a seat open just for you.","hiringOrganization":{"@type":"Organization","name":"Snappr","sameAs":"https://www.snappr.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Metro Manila","addressCountry":"Philippines","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":33,"item":{"@type":"JobPosting","title":"Customer Success Associate - Boston","datePosted":"2025-07-02","description":"

What You’ll Do:

Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention.
Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience
Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently
Act as an advisor to customers to ensure they’re leveraging the solution effectively
Monitor and identify usage trends to uncover renewal risks and support greater adoption rates
Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal)

Who You Are:

Customer-minded, always trying to provide the most value possible
Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success.
A strong communicator (written and verbal) with excellent attention to detail
Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activities
1+ years of experience in a customer account facing role and desire to grow a career in Customer Success
Passionate about building long term and lasting relationships

Benefits and Growth:

Best-in-breed onboarding
Sales training in MEDDIC and Command of the Message
An inclusive company culture, opportunity to join our Community Guilds
Intra-departmental mentor and buddy program for in-house networking
Continuous professional development, product training, and career pathing
New hire stock equity (RSU) and employee stock purchase plan (ESPP)
Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:$54,000—$72,000 USD\n

About Datadog:

\n\n

Equal Opportunity at Datadog:

Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Your Privacy:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.

","hiringOrganization":{"@type":"Organization","name":"Infobip","sameAs":"https://www.infobip.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Shenzhen (China)","addressCountry":"China","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":35,"item":{"@type":"JobPosting","title":"Customer Success Associate - Boston","datePosted":"2025-08-18","description":"

What You’ll Do:

Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention.
Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience
Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently
Act as an advisor to customers to ensure they’re leveraging the solution effectively
Monitor and identify usage trends to uncover renewal risks and support greater adoption rates
Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal)

Who You Are:

Customer-minded, always trying to provide the most value possible
Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success.
A strong communicator (written and verbal) with excellent attention to detail
Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activities
1+ years of experience in a customer account facing role and desire to grow a career in Customer Success
Passionate about building long term and lasting relationships

Benefits and Growth:

Best-in-breed onboarding
Sales training in MEDDIC and Command of the Message
An inclusive company culture, opportunity to join our Community Guilds
Intra-departmental mentor and buddy program for in-house networking
Continuous professional development, product training, and career pathing
New hire stock equity (RSU) and employee stock purchase plan (ESPP)
Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

The reasonably estimated yearly salary for this role at Datadog is:$54,000—$72,000 USD\n

About Datadog:

\n\n

Equal Opportunity at Datadog:

Your Privacy:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.

What you’ll do:

help Snappr expand to new markets by supporting customers worldwide
answer questions about the photoshoot process and resolve scheduling issues
work with photographers to resolve disputes around the results of their photoshoots
in a start-up environment, job duties may shift with customer needs, so flexibility is essential
hustle - take ownership of Snappr's growth and do whatever it takes to get the job done

What you’ll need:

bilingual proficiency in written and spoken English
BPO experience is a plus, but fresh graduates and career shifters are welcome to apply
track and monitor CSAT scores, identifying trends and areas for improvement.
fantastic phone manners and email etiquette
a \"let's get it done\" mindset
the ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them well
should be willing to report 100% onsite in Ortigas and work on a shifting schedule

Job benefits:

Php 30k / monthly on-target earnings (including performance pay)
Php 1.5k-2k transportation allowance
HMO (w/ 2 free dependents, all covered by the company)
free daily meals
company equity
great workspace in Ortigas CBD #SnapprCampus

About the team:
Snappr is the largest on-demand marketplace for professional photography in the world. We are a team of driven, entrepreneurial individuals who are redefining photography everywhere. You will get to work directly with the leadership team in resolving our most complex customer problems. This is an awesome opportunity to be at the ground level of a rapidly growing product and to have a meaningful impact on its growth. The end result of everything you'll do at Snappr is more people capturing more of their most precious life moments. Our rocket ship has a seat open just for you.","hiringOrganization":{"@type":"Organization","name":"Snappr","sameAs":"https://www.snappr.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Metro Manila","addressCountry":"Philippines","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":37,"item":{"@type":"JobPosting","title":"Customer Success Associate - Salmiya","datePosted":"2025-08-13","description":"

Who we are

KitchenPark helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone.

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.

What you’ll do

Drive engagement of 50+ operators of delivery-only businesses (i.e. customers) across the Kuwait serving as a strategic advisor, and ensuring their happiness, profitability, growth and retention.
Systematically identify opportunities for customer growth and expansion within and outside our infrastructure, leveraging up-to-date industry knowledge.
Develop and maintain tools and reports that are shared with customers and contribute to the growth of their businesses.
Develop and maintain tools, reports and datasets that improve the operational efficiency and productivity of the internal team.
Closely collaborate with internal teams to communicate the health of the customers' portfolio, enabling the business to make more informed decisions.

What we’re looking for

3-5 years of Customer Success experience
Industry experience in the FoodTech market
A proven track record of developing revenue-driven strategies that enhance customer retention while driving overall business growth.
Someone resilient, who sees challenges as stepping stones to success and thrives in a dynamic environment.
Arabic and English language skills are a prerequisite. You must be fluent in Arabic and English. Relationship building is key, as we seek a candidate who can foster strong, lasting connections with both clients and team members.
Customer obsession is a must, with a dedication to going above and beyond to ensure our clients' satisfaction.
Data-driven problem-solving is a crucial skill, as we rely on data to make informed decisions and drive innovation.
We expect analytical excellence, with a keen eye for detail and the ability to turn data into actionable insights. You should be incredibly well organised (Prince2 or PMP qualifications desirable)

Why join us

Growing market: You’ll be focused on an $80 billion market that’s projected to reach at least $500 billion by 2030 in the US alone.
Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know

This role is based in our Salmiya office location. We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we’re better as a team in-person. That’s why all of our teams (except for our field-based roles) are now working from one of our office locations 5 days a week. Looking forward to sharing more about a Career of Substance at KitchenPark!

Benefits
Competitive basic salary depending on experience
Company Bonus
MacBook Laptop
Monthly mobile phone allowance
Pension Plan, Private Medical Cover, Dental Cover
Annual leave plus bank holidays
Quarterly offsite, socials events and development days

You Have/Are:
Curiosity - an insatiable appetite to understand customers’ challenges; a lifelong learner, coachable
Hustler - bold, hard-working and an inner drive to hit targets
Adaptability - you’re highly flexible and responsive to changing external conditions
Communicator - creative, innovative, strategic

Ready to join us as we serve those who serve others?

","hiringOrganization":{"@type":"Organization","name":"KitchenPark","sameAs":"https://www.kitchenpark.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Kuwait City","addressCountry":"Kuwait","addressRegion":"Middle East"}}}},{"@type":"ListItem","position":38,"item":{"@type":"JobPosting","title":"Customer Success Associate, India","datePosted":"2025-08-12","description":"

Who We Are:

PureSpectrum is a rapidly growing market research and insights platform that simplifies technology, allowing researchers to gather and activate consumer data without disruption. As the go-to solution for high-quality multi-sourcing and fully automated research, PureSpectrum is helping to shape the future of insights.

Our Marketplace facilitates over 65 million online interviews annually, and our proprietary respondent-level scoring system—PureScore—continues to set the industry standard for data quality and reliability.

Recognized globally for both innovation and culture, PureSpectrum has been named one of Newsweek’s Global Most Loved Workplaces (2023–2025), included in Inc.’s Best Workplaces (2024-2025), certified as a Great Place to Work (2022–2025), and featured on Built In’s Best Places to Work list (2023–2025). PS is rapidly becoming the leading solution for quality multi-sourcing and end-to-end automated research solution.

The Opportunity:

PureSpectrum is seeking a passionate and experienced Customer Success Associate to join our dynamic Customer Success team. In this role, you will support clients on our platform by managing tickets, onboarding and training new users, troubleshooting issues, and coordinating projects. You will also proactively manage delivery for major customers and large-scale projects.

This position offers hands-on exposure to the Customer Success–Services workflow, the project management lifecycle, and close collaboration with cross-functional teams.

If you’re an organized, detail-oriented problem solver who thrives in a fast-paced, data-driven environment — and wants to have a whole lot of fun while doing it — we’d love for you to explore what PureSpectrum has to offer!

Location: This position is based out of our Hyderabad, India office, requiring in-office presence of 3 days a week.

Your Responsibilities:

Provide direct support to users via various support channels, helping them smoothly adopt and effectively utilize the PureSpectrum Marketplace.
Learn to identify and troubleshoot common technical issues, escalating complex problems to senior team members as needed.
Support initiatives to proactively engage with customers, ensuring their needs are met.
Help identify, analyze, and report product errors, failures, or malfunctions to management.
Work with sales and product teams to understand customer needs and product updates.
Assist in managing projects to learn and effectively support the PureSpectrum platform.
Shadow senior team members to understand and eventually contribute to the onboarding and training of new customers.

Requirements:

Over 5 years of experience, including 3+ years in the market research industry and nearly 2 years of hands-on experience with MR SaaS solutions in customer-facing or support roles.
Experience with solving problems and providing clear feedback
Excellent communication skills, with the ability to clearly convey information.
A strong desire to learn and grow within a fast-paced environment.
A willingness to work collaboratively and take direction from experienced team members.
Familiarity with data analysis concepts is a plus, but not required.

PureSpectrum Perks:

PureSpectrum is continuously focused on our culture, which is rooted in innovation, connection, and providing a great experience at all business levels —what we like to call PSX. Our team enjoys a creative and collaborative environment with plenty of opportunities for fun, connection, and team celebrations.

Team events and celebrations.
Employees enjoy casual dress and fun within a professional team environment.
We believe in supporting our team both personally and professionally—empowering you to thrive inside and outside of work.

PureSpectrum is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited under the law.

","hiringOrganization":{"@type":"Organization","name":"PureSpectrum","sameAs":"https://www.purespectrum.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hyderabad, India","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":39,"item":{"@type":"JobPosting","title":"C Lineman - Overhead (BRE)","datePosted":"2025-08-07","description":"

Position Summary: Class C Lineman is an entry level lineman position in the construction, maintenance and repair of electrical overhead distribution systems. This position works at various locations. The position may also be required to travel to another state depending on customer demands.

Essential Functions:

Work safely while performing new construction, maintenance or repair work of energized and de-energized overhead work.
Stringing overhead wire.
Setting poles and anchors.
Assists with installing transformers, lightening arrestors, cutouts, crossarms, insulators, switches and switchgear.
Assists in replacing fuses in transformers and clears faulted circuits and systems.
Frequently works with energized high voltage systems requiring skill and care to protect the lives of themselves and others.
Maintains company vehicles, equipment and tools in good working order.
Does all other related work as required to complete the job.

Minimum Requirements:

1-2 years of minimum experience required.
Able to perform rigorous physical labor.
Able to identify primary and secondary voltage on a circuit.
Must be familiar with induced voltage.
Capable of assisting with the installation and hook up of a single phase transformer.
Capable of safely setting a pole.
Capable of working at heights and/or confined spaces.
Capable of properly installing and removing PPE and cover up.
Capable of checking voltage on transformers.
Capable of installing and removing a service.
Capable of properly inspecting rubber goods and PPE.
Must be able to climb different types of structures (wood, steel, etc.) and possess the necessary tools to do so.
Understands how to tie various lineman knots.
Capable of making up and using a hand line.
Understands grounding procedures.
Understands proper equipment set-up and grounding procedures.
Understands how and when to use Kellum grips.
Able to identify different types of materials used in line work.
Able to travel long distances on short notice, when required.
Able to work for extended periods in various locations, when required.
Able to obtain a Commercial Driver’s License.
A Commercial Driver’s License is preferred.
Able to lift in excess of 50 lbs.
Must be able to work outside, frequently in inclement weather.
Willing to work over-time when requested.
Willing to work outside of the normal work schedule including weekends, holidays, and overtime as required for the position.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, and feel; and reach with hands and arms.

Work Environment:

While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions at construction job sites. The noise level in the work environment and job sites can be loud. This position is performed in outside weather conditions.

Competencies:

Self-Motivated
Team-Oriented
Customer Oriented
Must be able to follow Company safety rules and all other Company policies.

EOE/Minorities/Females/Vet/Disabled
Pike is a Non-union Company

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

Position Summary: The Class B Lineman - Overhead is a semi-skilled position in the construction, maintenance and repair of electrical overhead distribution systems. This position works at various locations and may also be required to travel to another state depending on customer demands.

Essential Functions:

Work safely while performing new construction, maintenance or repair work of energized and de-energized overhead work.
Strings overhead wire.
Sets poles and anchors.
Installs transformers, lightening arrestors, cutouts, crossarms, insulators, switches and switchgear.
Troubleshoots in primary and secondary systems.
Replaces fuses in transformers and clears faulted circuits and systems.
Frequently works with energized high voltage systems requiring skill and care to protect the lives of themselves and others.
Maintains company vehicles, equipment and tools in good working order.
Does all other related work as required to complete the job.
Able to perform rigorous physical labor.
Must be able to identify primary and secondary voltage on a circuit.
Must be familiar with induced voltage.
Understands grounding procedures.
Understands how to use a load buster tool.
Capable of installing and hooking up a single phase transformer.
Capable of safely setting a pole.
Must understand equipment set up and grounding.
Capable of working at heights and/or confined spaces.
Capable of properly installing and removing PPE and cover up.
Capable of checking voltage on transformers.
Capable of tying in a primary conductor.
Must be able to climb different types of structures (wood, steel, etc.) and possess the necessary tools to do so.
Understands how to phase out a line using phasing sticks.
Understands how to obtain a one shot on a recloser.
Must be able to effectively conduct a pre-job or tailgate briefing.
Must be able to safely perform a reconductoring job.
Willingness to glove/work live high voltage distribution power lines.
Capable of safely installing and removing mechanical jumpers.
Must be able to work outside, frequently in inclement weather.

Pending Requirements:

5-year minimum of recent field experience.
Able to read and communicate effectively in English.
Able to obtain a Commercial Driver’s License permit within 60 days of employment.
A Commercial Driver’s License is preferred.
Able to travel long distances on short notice, when required.
Able to work for extended periods in various locations, when required.
Able to lift in excess of 50 lbs.
Able to properly inspect rubber goods and PPE.
Willing to work over-time when requested.
Willing to work outside of the normal work schedule including weekends, holidays, and overtime as required for the position.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to fingers, handle, and feel; and reach with hands and arms.

Competencies:

Self-Motivated
Team-Oriented
Customer Oriented
Must be able to follow Company safety rules and all other Company policies.

EOE/Minorities/Females/Vet/Disabled

Pike Electric, LLC is a Non-union Company

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

Position Overview: The Class A Lineman is a skilled position in the construction, maintenance and repair of electrical overhead distribution systems. This position works at various locations and may also be required to travel to another state depending on customer demands.

Essential Functions:

Works safely while performing new construction, maintenance or repair work of energized and de-energized overhead work.
Capable of leading crew members in the absence of the Foreman.
Strings overhead wire.
Set poles and anchors.
Installs transformers, lightening arrestors, cutouts, crossarms, insulators, switches and switchgear.
Troubleshoots trouble in primary and secondary systems.
Replaces cutout fuses and clears faulted circuits and systems.
Frequently works with energized high voltage systems requiring skill and care to protect the lives of themselves and others.
Maintains company vehicles, equipment and tools in good working order.Able to perform rigorous physical labor.
Must be able to identify primary and secondary voltage on a circuit.
Must be familiar with induced voltage.
Understands grounding procedures.
Capable of working at heights and/or confined spaces.
Capable of properly installing and removing PPE and cover up.
Must be able to climb different types of structures (wood, steel, etc.) and possess the necessary tools to do so.
Must understand how to phase out a line using phasing sticks.
Capable of planning safe work based on a job print or work order.
Understands how to obtain a one shot on a recloser.
Must be able to effectively conduct a pre-job or tailgate briefing.
Must be able to safely perform a reconductoring job.
Willingness to glove/work live high voltage distribution power lines.
Capable of safely installing and removing mechanical jumpers.
Understands how to use a load bust tool.
Does all other related work as required to complete the job.
Must be able to work outside, frequently in inclement weather.

Other Requirements:

5-year minimum of recent field experience.
Able to read and communicate effectively in English.
Able to obtain a Commercial Driver’s License permit within 60 days of employment.
A Commercial Driver’s License is preferred.
Able to travel long distances on short notice, when required.
Able to work for extended periods in various locations, when required.
Able to lift in excess of 50 lbs.
Able to properly inspect rubber goods and PPE.
Willing to work over-time when requested.
Willing to work outside of the normal work schedule including weekends, holidays, and overtime as required for the position.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to fingers, handle, and feel; and reach with hands and arms.

Work Environment:

Competencies:

Self-Motivated
Team-Oriented
Customer Oriented
Must be able to follow Company safety rules and all other Company policies.

EOE/Minorities/Females/Vet/Disabled

Pike Electric, LLC is a Non-union Company

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

What You’ll Do:

Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention.
Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience
Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently
Act as an advisor to customers to ensure they’re leveraging the solution effectively
Monitor and identify usage trends to uncover renewal risks and support greater adoption rates
Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal)

Who You Are:

Fluent in Portuguese
Customer-minded, always trying to provide the most value possible
Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success.
A strong communicator (written and verbal) with excellent attention to detail
Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activities
Experienced, 1+ years in a customer account facing role and desire to grow a career in Customer Success
Passionate about building long term and lasting relationships

Benefits and Growth:

Best-in-breed onboarding
Sales training in MEDDIC and Command of the Message
An inclusive company culture, opportunity to join our Community Guilds
Intra-departmental mentor and buddy program for in-house networking
Continuous professional development, product training, and career pathing
New hire stock equity (RSU) and employee stock purchase plan (ESPP)
Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

The reasonably estimated yearly salary for this role at Datadog is:$54,000—$72,000 USD\n

About Datadog:

\n\n

Equal Opportunity at Datadog:

Your Privacy:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.

","hiringOrganization":{"@type":"Organization","name":"Datadog","sameAs":"https://www.datadoghq.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Boston, Massachusetts, USA","addressCountry":"United States","addressRegion":"North America"}}}},{"@type":"ListItem","position":43,"item":{"@type":"JobPosting","title":"Customer Success Associate - Sports Betting","datePosted":"2025-06-29","description":"About Us:
Betstamp is the future of sports betting. We were founded in 2020 to make sports betting easy and accessible to everyone, while also improving your odds of winning your bets. Our team is dedicated to creating the best user experience possible while educating the public about sports betting.
How Betstamp Works:
We help develop winning bettors with tools, tracking, promotions, and analysis!
With 200+ sportsbook, DFS, casino & social sweepstakes sites integrated into our products, Betstamp is your one-stop for everything sports betting and advantage play. Betstamp is built by a team of winning bettors looking to help you enhance your long-term success. Whether you're a sharp, professional winning bettor or just getting started, Betstamp offers the tools and resources you need to optimize your betting strategy, increase your profits, and identify betting trends.
Our products & features include: - Professional +EV Betting Screen - Quickly identify market outliers, arbitrage opportunities, and the best bets across multiple sportsbooks.- Free Sports Betting Odds Comparison – Compare real-time betting odds & get the best price across major sportsbooks, daily fantasy sports (DFS) providers and sweepstakes sports- Player Props Research Tool – Find and compare player prop odds for all your favourite betting sports and sports leagues- Bet Tracking - Seamlessly input & track your bets in real-time for FREE and receive notifications when your bets win- Betting Insights & Analysis – Use our sports betting software to analyze your betting history for actionable insights and improvements.- Betting Community – Connect with friends, receive updates & tips from their bets, and engage with the betting community- Betting Promotions - Stay on top of the latest promotions from betting and casino sites to maximize your dollars on Day 1!
Join the Betstamp community TODAY and unlock your edge!
Career Opportunities & Culture:
Learn more about our company at https://betstamp.com/careers!
Why Betstamp

We give sports fans an edge. Our free app compares live odds at 200 + sportsbooks and tracks every bet so users win more often. At our King Street West HQ you’ll feel startup energy—live game streams, fast decisions, zero corporate red tape—and see the impact of your work the very first day.\n

What You'll Do

Onboard & Delight (≈ 60 %) – run 1:1 or small-group user sessions, demo key features, and set new users up for wins.
Grow Accounts (≈ 25 %) – spot upsell moments, explain premium programs, and beat monthly targets.
Champion the Community (≈ 10 %) – help organize in-person events, gather product ideas, and turn feedback into features
Represent the Brand (≈ 5 %) – staff booths at local events, answer questions, and convert fans into power users

You'll Thrive Here If You..

Are a people person—comfortable presenting, persistent with follow-ups, and energized by live conversations.
Have 6–24 months in customer success, sales, hospitality, or any role with revenue targets (co-ops/internships count).
Self-manage: plan your week, ask for feedback, iterate fast.
Love sports (or at least the vibe). Betting savvy is a plus, not a must.
Can be onsite daily at 370 King St W—streetcar stop outside, 10-min walk from Union Station.
Bring the basics: Solid PowerPoint / Excel, and written communication skills

Nice To Have's (not deal-breakers)

Experience hitting stretch KPIs
Event-planning or campus-rep background
Familiarity with CRM tools (HubSpot, Salesforce, etc.)
Familiarity with AirTable, ChatGPT, and other automation platforms

What We Offer

Competitive compensation & rapid promotion - track to Customer Success Manager in 12–18 months
Coaching & upskilling - team trainings & mentorship from seasoned professionals
AI-Augmentation - free reign on testing & spending on the AI tools of the future to help you excel
World-Class betting tools - get access to our best tools that professional bettors use, for FREE
Sports-centric culture – team watch parties, office prop pools, and the inside scoop on sharp bets.

Training Timeline

Week 1: Bootcamp
Weeks 2-4: Shadowing
Month 2: Live calls

Hiring Process

Virtual Interview Invite - Culture & Role Fit
Skill Showcase - Onboard us like a new user (Brief provided)
On-Site Interview - Meet the team, tour the office, ask anything
Offer - 48-Hour Turnaround

We care more about ability to learn and deliver than ticking every box—if you’re close, apply!
Plan to start July 2025, but we’ll flex for the right person.","hiringOrganization":{"@type":"Organization","name":"betstamp","sameAs":"https://betstamp.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Toronto, Ontario","addressCountry":"Canada","addressRegion":"North America"}}}},{"@type":"ListItem","position":44,"item":{"@type":"JobPosting","title":"Senior Customer Success Associate (API)","datePosted":"2025-08-04","description":"CoinGecko is a global leader in tracking cryptocurrency data. Operating since 2014, CoinGecko has built the world's largest cryptocurrency data platform, tracking over 10,000 tokens across more than 400 exchanges, serving over 300 million page views in more than 100 countries. We are proud to have played a major part in mainstream awareness, adoption, and education of cryptocurrency globally.
We at CoinGecko believe that cryptocurrency and blockchain will define the future of finance, bringing greater financial and economic freedom around the world. In anticipation of that future, CoinGecko is building the foundation to scale cryptocurrency market data to serve billions.
We practice transparent salaries and a level structure at CoinGecko:• Please note that this is a role based in Malaysia, specifically in Selangor or Kuala Lumpur.• Annual On-Target Earning (OTE) for a Senior (L3) role is RM252,972 (50-50 base/commission split).• For more junior candidates, we may evaluate you as a Mid-Level (L2), with an annual OTE of RM183,112 (50-50 base/commission split).• Learn more about our level structure at CoinGecko's Career Progression.
For this role, you are to ensure customer success for our API product.\n

What You'll Be Doing

Customer Onboarding: Guide new customers through the onboarding process, ensuring a smooth and positive introduction to CoinGecko’s API service. Develop and implement onboarding materials and training programs tailored to different customer segments.
Customer Relationship Management: Build and maintain strong customer relationships with key accounts, acting as their main point of contact. Conduct and document regular check-ins to assess customer satisfaction and identify areas for improvement.
Customer Satisfaction (CSAT): Ensure a consistently high Customer Satisfaction Score by delivering outstanding service and proactively addressing customer needs.
Churn Reduction: Develop strategies to reduce customer churn through proactive engagement, issue resolution, and personalized support.
Renewal Rate: Lead efforts for contract renewals to maintain a high renewal rate by consistently monitoring customer engagement and addressing any potential risks.
Revenue Expansion and Uplift: Collaborate with Account Executives to identify and support revenue expansion opportunities within existing accounts, contributing to upsell and cross-sell initiatives. Focus on maximizing account potential through strategic growth and optimization of existing relationships.
Support & Issue Resolution: Provide prompt and efficient customer support via various channels (email, Telegram, Slack). Troubleshoot customer issues, escalating to the appropriate teams when necessary.
Product Education: Educate customers on the features and benefits of CoinGecko’s products/services. Develop educational resources such as FAQs and guides to help customers maximize product usage.
Customer Advocacy: Advocate for customer needs and feedback within the company, working with the product team to address customer concerns and improve offerings. Represent the customer's voice in internal meetings and strategy sessions.
Product Feedback: Gather and document customer feedback on product performance and user experience. Work with the product team to prioritize and implement improvements based on customer insights.
Process Improvement: Contribute to developing and improving customer success processes and best practices. Create and refine playbooks for customer engagement and support.
Plugged-in: Stay up-to-date with emerging trends and technologies in the industry to ensure the team stays ahead of the competition.
Team player: Work closely with relevant internal/external teams to ensure effective customer engagement and satisfaction. Able to answer technical questions from other departments or outside the organization related to our API service.
Coaching: Able to mentor interns as well as junior-mid team members. Provide material feedback on the work of junior and mid-level team members. Participate in knowledge sharing activities.
You are required to support any ad hoc tasks as required by the company.

What We Look For In You

Proven Track Record: You have 5-8 years of experience in customer success, support, or related roles, preferably in the tech or fintech industry.
Education: Bachelor’s degree in Business, Communications, or a related field is a plus.
Product Knowledge: You understand CoinGecko’s API service to successfully establish rapport with clients. You demonstrate the ability to pick up customer knowledge, blockchain/cryptocurrency industry and domain knowledge, as well as overall business and department operations quickly.
You demonstrate the ability to use the various data tools to derive insights and make actionable decisions.
Customer Success Knowledge: You have expertise in customer success best practices, including onboarding, relationship management, support, and retention strategies.
Familiarity with Software-as-a-Service (SaaS): You are proficient with SaaS standard principles of Churn, Renewal Rate, Revenue Uplift, and CSAT.
Familiarity with Data Tools: You are proficient in using CRM tools such as Hubspot. You have the ability to use the various data tools to derive insights and make actionable decisions.
Project Management: You can set goals, plan and manage multiple projects, including the risks, costs, time, and team members involved. You take ownership of the projects by ensuring all deliverables and targets are met within the agreed timeline.
Operational Excellence: You have a keen eye for detail and an exceptionally high bar for accuracy and quality. You also hold your peers to similar standards in their work.
Result- & Data-Driven: You are goal-oriented in identifying trends, preparing sales forecasts, developing sales strategy, and implementing sales targets. You have the ability to interpret sales data and translate them into data-driven, actionable insights.
Entrepreneurial: You are self-motivated, resourceful, and have an entrepreneurial mindset with the ability to succeed in a fast-paced and highly agile environment.
Negotiation & Persuasion Skills: You are equipped with solid negotiation and persuasion skills with sound business acumen to obtain stakeholders’ buy-in and close deals. You can deep dive and understand customer use cases to propose a win-win outcome as CoinGecko customers.
People Skills: You are an excellent communicator who can build working relationships within the team and externally with customers. You can present and influence key stakeholders at all levels, from associates to C-level.
Leadership: You are self-motivated and can work independently with minimal supervision. You have a strong sense of self-leadership and are curious and creative in finding ways to improve existing projects and workflows.
Problem Solving: You demonstrate the ability to figure out solutions to hard problems with many constraints, using sound judgment to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative. You are passionate about solving problems faced by stakeholders together with strong empathy.
Team Player: You can work effectively with sales, product, marketing, and support teams to ensure seamless customer experiences. You act as a bridge between departments to communicate customer feedback, advocate for customer needs, and align on strategic initiatives.
Growth Mindset: You love delving into new technologies and new ways of doing things.
Web3 Interest: You have a keen interest in blockchain, cryptocurrency, NFT, web3, and metaverse topics.

Perks at CoinGecko:• Remote Work Flexibility: Work wherever you feel most productive. We also provide office space in 1Powerhouse (Malaysia) and WeWork (Singapore) if you ever feel like meeting your colleagues in person.• Flexible Working Hours: No 9-5 structure, work the hours you need to get your tasks done.• Comprehensive Insurance Coverage: We provide life and hospitalization coverage for you, along with hospitalization coverage for your dependents. • Virtual Share Options: You'll be entitled to virtual options, with terms and conditions.• Bonus: You’ll be entitled to a bonus, with terms and conditions.• Parking Allowance: You will be given a monthly fixed allowance of RM 150 or SGD 100 to ease the cost of traveling.• Meal Allowance: You will be given a monthly fixed allowance of RM600 or SGD400 to subsidize the cost of your meals.• Learning Allowance: You will be allocated an annual budget of USD500 (claim basis) to help you continuously learn in the pursuit of your professional and personal development.• Social Activity Allowance: Want to set a date to watch a movie or play futsal with your colleagues? Get it organized and we subsidize a portion (claim basis) of the cost.• Annual Company Offsite: We gather once a year to meet each other in person, reflect on the year, and partake in social activities!
CoinGecko is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
Interested in being a Gecko? Hit the apply button to get started on your application!","hiringOrganization":{"@type":"Organization","name":"CoinGecko","sameAs":"https://www.coingecko.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Selangor","addressCountry":"Malaysia","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":45,"item":{"@type":"JobPosting","title":"Customer Success Associate - Finnish speaking","datePosted":"2025-08-11","description":"

About Mynt

Mynt is an all-in-one corporate card and spend management solution, on a mission to fundamentally change business banking forever. Our digital software, coupled with corporate cards and payments infrastructure, eradicates manual administrative tasks relating to spending for businesses. Mynt is experiencing huge growth in the Nordic markets, with over 15 000 business customers. Mynt is experiencing significant growth in the Nordic markets, now serving over 15,000 business customers. With YoY growth exceeding 100% and EBITDA profitability, we have recently secured substantial funding to support our continued expansion in Sweden and internationally.

Mynt is a tech-first company with a product oriented mindset, empowering teams to be their best in ideating and creating innovative solutions to complex problems. In 2021, Mynt obtained financial license as an E-money institution, card issuer, and payment processor from the Swedish Financial Supervisory Authority.

Since 2022, we’ve launched several strategic partnerships, starting with Fortnox where we integrated corporate cards directly into their platform. In early 2023, we announced a similar partnership with Accountor Group in Finland. Since then, additional integrations have gone live — including Kleer and Wint. Additional partnerships are in progress and under development.

Joining Mynt means contributing to creating an exceptional product and company. We seek passionate individuals who thrive in a fast-paced environment, prioritizing customer value. With around 70 employees (and growing fast), we plan to further expand our team to support our growth.

About the role

Mynt is currently looking for a Finnish speaking Customer Success Associate to join our growing team. You will have a central role in expanding Mynt and work closely with our business partners and operational teams in order to expand Mynt on the Finnish market.

You will be involved in the day-to-day operations of the business, interact with our customers, and deliver top-notch service. You will work with different projects for the Finnish market where you will research and conduct market analysis to support decision making. You will be a part of the Customer Success team located in Stockholm and have a central role of the team to understand our product and offering. Alongside this you will have different projects to support the launch in Finland.

This is a full-time position and you will report to the Head of Customer Success, Mathilda. The role will be located at our office in Stockholm.

What you’ll be up to:

Customer Success. Help onboard our new customers via demos and help them get the most out of our services
Customer/technical support. Help customer via chat, e-mail and phone with various questions regarding the product
Partnership management. Function as contact person with our partners
Product. Adapt our product into a new market and language. Collect and analyse customer data

What you bring to the table:

Degree in Business Administration or similar relevant field
Passion for customer care and customer service
Passion for helping businesses grow and curiosity about the tech industry
Highly effective and professional communication skills in written and verbal communication
Fluent in Finnish, Swedish and English
Bonus points if you have a technical background or experience in IT support, as you may also handle occasional technical inquiries

What we can offer you:

Be part of an amazing team in a fast growing scale-up
Work closely with a fun high performing team
Great compensation model and career path
A chance to shape your own development and responsibilities based on your passion and interest

The position will be filled as soon as we find a suitable candidate. Please reach out to us as soon as possible if you believe this for you!

","hiringOrganization":{"@type":"Organization","name":"Mynt","sameAs":"https://www.mynt.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Stockholm, Sweden","addressCountry":"Sweden","addressRegion":"Europe"}}}},{"@type":"ListItem","position":46,"item":{"@type":"JobPosting","title":"Customer Success Associate -IN (R-21781)","datePosted":"2025-07-02","description":"Job Title: Customer Success Associate - IN Shift : India third Shift ( 6:30 pm IST to 3:30am IST) Cloud knowledge is mandatory JOB DESCRIPTION: Provides support to the Service Delivery Managers in our largest customer base ensuring fast and efficient response and resolution of customer requests. Working alongside teams of Service Delivery Managers the Service Delivery Associate proactively manage inbound customer requests and ensure that these are seen through to full resolution. This requires routing workstreams to the most appropriate team, responding directly to customers’ needs and action frequent clerical and commercial tasks on behalf of the Service Delivery group.Service Delivery Associates insure fast response to inbound customer requests, drive efficiency in service delivery tasks and processes, delivering a fanatical support experience.Service Delivery Associates are responsible for taking ownership of the customer requests with each of their customers and to serve as an interface between the customer and the Rackspace support infrastructure. They ensure that their customers technical, administration and specialist support needs are met. JOB REQUIREMENTS: Key Accountabilities · Monitor inbound customer ticket requests and route appropriately · Respond directly to customer information requests for specific task responsibilities· Monitor and progress open tickets within agreed time scales to ensure customer/internal response receipt· Proactively take ownership and work tickets· Identify common/recurring operational issues in support queues and support customer to resolution· Identify areas in which ticket volumes could be reduced and managed more efficiently through process or management change· Escalates support requests (phone/ticket) according to escalation procedures · Manage support requests and co-ordinate Rackspace/Customer support teams to deliver within agreed timescales· Responsible for adhering to company security policies and procedure as directed.· Utilizing business knowledge, networks and commercial acumen to see tickets through to completion Key Performance Indicators · Ticket workload completed· Customer satisfaction. Based on NPS Ticket score · Performance accuracy measures· Strive towards a world class target of 80% for the Net Promoter Score including NPS-T scores· Engagement of every customer within their customer base · Ticket and workload management PERSON SPECIFICATION:
Tenacious problem solver, will own issues until full resolutionExcellent communication skills, both written and verbal with great attention to detailStrong rapport and relationship building skills with both internal departments and external customersStrong level of business awareness and commercial acumen with solid understanding of financial terminologyStrong organizational, time management and prioritization skillsAble to take a creative approach to situations and problem solvingA minimum of 3 years experience in a Service Delivery / Account Management roleA minimum of 3 years experience in the IT industry or holds a good understanding of Internet TechnologiesUnderstanding of IT industry working practices / methodologies – ITIL foundation certification desirable but not essential POLICY COMPLIANCE:Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.","hiringOrganization":{"@type":"Organization","name":"Rackspace","sameAs":"https://www.rackspace.com/"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"India - Remote","addressCountry":"India","addressRegion":"Asia/Pacific"}}}},{"@type":"ListItem","position":47,"item":{"@type":"JobPosting","title":"Customer Success Associate / Client Relationship Associate","datePosted":"2025-08-05","description":"

Title: Customer Success Specialist

Location: Hybrid – ~70% Remote, 30% In-field (Travel)

Territories May Include:

Los Angeles, Orange County, San Francisco, Las Vegas, Phoenix, Dallas, Houston, Chicago, New York, Miami, Atlanta, Boston, Philadelphia, Charlotte, Seattle, Washington D.C., Denver

Role Overview

The Customer Success Associate supports customer relationships within a defined territory, assisting in onboarding and helping dental practices integrate SprintRay’s digital solutions. This hybrid role combines remote account coordination with occasional in-field engagement to promote adoption, satisfaction, and retention.

Key Responsibilities

Onboarding & Training

Assist new customers with product setup and digital workflow basics
Participate in remote and in-person onboarding sessions
Support delivery of educational content for study clubs, events, and webinars

Customer Support & Engagement

Serve as a key point of contact for assigned accounts
Provide first-level support for product-related questions and usage
Help identify customer needs and encourage product adoption

Community Building

Support organization and facilitation of local study clubs and peer-to-peer events
Promote a collaborative, engaging customer experience across channels

Documentation & Escalation

Log interactions and feedback in CRM systems
Escalate technical issues as needed with clear documentation

Ideal Candidate Profile

1–2 years of customer-facing experience (dental, healthcare, SaaS preferred)
Excellent communication and interpersonal skills
Comfortable with digital tools, CRM platforms, and remote work
Willingness to travel occasionally within the assigned region

Some regional travel with occasional overnight stays (1–2 nights/week max)

Sprintray is an equal opportunity employer.

Level: BUS IC1

Location: Hybrid

Salary Range - $60,000 – $70,000

About SprintRay:

SprintRay is a highly collaborative environment where innovative people have the freedom to satisfy their curiosity by finding creative solutions to hard problems. If you are a relentless problem solver who wants to shape the future of 3D printing, join SprintRay! Together, we can revolutionize the next 100 years of manufacturing and empower future generations of doctors, designers, and makers all over the world.

To All Recruitment Agencies:

Without a written agreement signed by an officer of SprintRay: a) SprintRay does not accept resumes from recruiting agencies, headhunters, or any other party expecting payment in the event SprintRay speaks with or hires a candidate from such submitted resume; b) SprintRay is not responsible for any fees related to unsolicited resumes or related Terms of Service, and c) Unsolicited resumes received will be considered the property of SprintRay and will be processed accordingly.

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The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

As an SMB Merchant Servicing – ES BRE representative, your primary responsibility will be assisting our merchants and resolving their enquiries. By using the latest communication and technology tools, you will be able to provide our customers with accurate answers quickly and helpfully.

As a frontline agent, you will be the primary point of contact for our merchants. It is critical that you provide predictable, compassionate, and timely resolutions to their questions and enquiries while maintaining a positive and friendly attitude.

Job Description:

This is a remote position within Ireland.

Respond to customer inquiries via phone and chat, providing support for products, services, accounts, and transactions while maintaining production, quality, and customer satisfaction standards.
Outreach to merchants with the goal of strengthening their engagement with the PayPal platform while proactively identifying opportunities for collaboration and growth.
Research, resolve, and take necessary actions to address customer concerns, proactively identifying and preventing future issues.
Identify and assess the specific needs of each merchant to deliver customized recommendations on PayPal's products, features, and benefits, aiming to enrich their user experience and optimize long-term value.
Provide regular feedback on process improvements, as well as necessary policy or product updates.
Maintain compliance with security and confidentiality policies while ensuring adherence to departmental procedures.
Continuously develop expertise in PayPal products, policies, and procedures, applying independent judgment and problem-solving skills to deliver excellent customer service.

Minimum Qualifications:

Minimum of 3 years of relevant work experience
Fluent English is required for this role
Strong verbal communication skills utilizing active listening and clearly speaking to customers
Strong written communication utilizing proper grammar and punctuation

Preferred Qualification:

Strong organizational, communication, and interpersonal skills.
Proven ability to drive results through a clear vision and strategic direction.
Skilled in prioritizing tasks, identifying urgent needs, and delegating responsibilities to ensure timely achievement of goals.
Enthusiastic learner with a keen ability to adapt to new software and technologies.
Experience with external systems, internet applications, and CRM tools, including proficiency in Microsoft Office Suite.
Capable of multitasking across multiple systems, screens, and tasks during customer interactions.
Excellent time management skills and commitment to adhering to schedules.

Core Competencies:

Customer Focus
Listening skills
Problem solving
Composure
Drive for results
Functional/Technical Skills
Ethics and Values
Integrity and Trust

Subsidiary:

PayPal

Travel Percent:

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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